JPWO2019180860A1 - Elevator hall guidance device - Google Patents

Abstract

The present invention relates to an elevator hall guidance apparatus that guides a user to an assigned number, and an elevator that can end a guidance sound such as voice guidance at a sufficient timing even when the distance traveled by the user or the moving speed of the user is different. An object is to provide a hall guidance device. For this reason, the elevator hall guidance apparatus of the present invention outputs a guide sound that outputs a guide sound indicating the assigned car, which is determined corresponding to the user, with the first camera that captures an image of the user who operates the car calling means. Section, a second camera that captures the hall of the assigned car, and detection that detects an image corresponding to the user captured by the first camera from the image of the hall of the assigned car obtained by imaging with the second camera And a guide sound control unit for stopping the output of the guide sound from the guide output unit when the detection unit detects an image corresponding to the user from the image of the hall of the assigned car.

Description

  BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an elevator hall guidance device for guiding a user to an assigned car in an elevator that allocates a car to a user who has operated a car call using an elevator hall operation device.

  As a technique for guiding a user to an assigned device by voice in an elevator device that assigns one of a plurality of elevator boarding devices to an elevator user, for example, in Patent Document 1, a person with a physical disability is notified of the location of the assigned device by voice. A guide is disclosed.

JP, 2005-214416, A

  Patent Document 1 discloses that the voice guidance is started when the user operates the destination floor registration device to determine the assigned number, but the timing when the voice guidance is ended is not disclosed. For example, if voice guidance is finished within a certain time, if the destination floor registration device is far from the assigned machine, or if the moving speed of users such as people with disabilities is slow, voice guidance will be given before the user reaches the assigned machine. When the destination floor registration device is close to the assigned number, on the contrary, unnecessary voice guidance is continued even after the user reaches the assigned number, which is a nuisance to other users. In this way, there is a difference in the travel time from the location of the operating device to the platform of the assigned number due to the difference in the moving distance to the assigned number or the user's attributes such as age, gender, and physical disability. Therefore, if the voice guidance is not ended at an appropriate timing, the voice guidance time will be excessive or insufficient.

  Further, Patent Document 1 describes that the guidance content is changed based on the position information transmitted from the mobile terminal device owned by the user, and if the position of the user can be detected by the mobile terminal device, the user Although it is possible to terminate the voice guidance by detecting that the vehicle has arrived at the assigned platform, the voice guidance time for users who do not have a mobile terminal device that sends location information is too short or too short as described above. Will occur.

  An object of the present invention is to provide an elevator hall guidance apparatus capable of terminating guidance sound such as voice guidance at a sufficient timing even when the moving speed differs due to the distance traveled by the user or the attribute of the user. The purpose is to provide.

  An elevator hall guidance apparatus according to the present invention includes a first camera that captures an image of a user who has operated a car call means, and a guide sound output unit that outputs a guide sound indicating the assigned car number determined for the user. A second camera for imaging the hall of the assigned car, and a detection unit for detecting an image corresponding to the user captured by the first camera from the image of the hall of the allocated car obtained by imaging with the second camera. The guide sound control unit is provided to stop the output of the guide sound from the guide sound output unit when the detection unit detects the image corresponding to the user from the image of the hall of the assigned car.

  According to the present invention, when the detection unit detects an image corresponding to the user from the image of the hall of the assigned car, the guide sound control unit that stops the output of the guide sound from the guide sound output unit is provided. Even if the moving distance and moving speed of the user are different, the guidance sound is terminated when the user arrives at the assigned car, so that the guidance sound can be output in a sufficient time to guide the user.

Schematic diagram showing an elevator hall in which an elevator hall guidance device of an embodiment of the present invention is installed An external view of the car call means, the first camera, and the guide sound output unit in the elevator guide area according to the embodiment of the present invention The block diagram which shows the detailed structure of the elevator system which installed the elevator hall guidance apparatus of embodiment of this invention. The flowchart which shows operation | movement of the elevator hall guidance apparatus of embodiment of this invention. The flowchart which shows operation | movement of the elevator hall guidance apparatus of embodiment of this invention.

Embodiment 1.
Hereinafter, an elevator hall guidance apparatus according to an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a schematic view showing an elevator hall in which an elevator system to which an elevator hall guidance device according to an embodiment of the present invention is applied is installed.

  The elevator guide area 1 of the elevator hall is located, for example, in the middle of the route from the entrance of the building to the elevator hall 3 of each elevator number 2. In this elevator guide area 1, a first camera 4, which captures an image of a user 9 who has come to the elevator guide area 1 to use the elevator, a car calling means 5 for calling a car, and a car to which the user 9 should ride A guide sound output unit 6 that outputs a guide sound is provided. FIG. 2 is an external view showing an example of an operation panel on which the car calling means 5, the first camera 4, and the guide sound output section 6 are installed.

  In the elevator hall 3 of each elevator machine 2 from the number A to the number D, a second camera 7 that images the user 19 around the elevator hall 3 and a guide sound output unit 8 that outputs a guide sound are provided. Has been.

  In such an elevator hall, when the user 9 who has come to the elevator guide area 1 to use the elevator performs the operation of calling the car by the car calling means 5, the first user 9 who calls the car The elevator 4 assigned to the user 9 who has performed the operation of calling the car while the image of the camera 4 is taken is determined. This assigned number may be determined by an arbitrary method, and depending on the destination of the user 9 and the current position of each number, the number which can be efficiently operated may be assigned, or age, gender, and presence / absence of obstacles. A priority machine may be assigned to the corresponding user 9 when there is a machine corresponding to the attribute of the user 9 such as, for example, a machine in which an elderly person or a person with a disability is preferentially boarded. The attribute of the user 9 is determined from information input by the user 9 such as pressing a person with a disability when operating the car calling means 5, or a user imaged by the first camera 4, for example. It can be obtained by a method such as analyzing the image of 9 to determine the attribute.

  Then, when the assigned number is determined, a guidance sound indicating the assigned number is output from the guidance sound output unit 6, and the user 9 can move to the vicinity of the elevator hall 3 of the assigned elevator number 2 according to the guidance sound. .

  On the other hand, in each elevator hall 3, the user 19 who is in the vicinity of each elevator number 2 is imaged by the second camera 7. Then, based on the image taken by the second camera 7 and the image of the user 9 taken by the first camera 4 in the elevator guide area 1, the elevator control device 10 installed in the machine room The user 9 imaged by the camera 4 is performing the detection operation to detect whether or not the image is captured by the second camera 7 installed in each elevator hall 3 corresponding to the assigned number. The output of the guide sound from the sound output unit 6 is stopped. As a result, the guide sound starts when the user 9 starts heading to the assigned number and ends when the user arrives at the assigned number, so that the guide tone is output in a sufficient time to guide the user 9. be able to.

  Next, a detailed configuration of the elevator hall guidance apparatus of the present invention will be described. FIG. 3 is a configuration diagram showing a detailed configuration of an elevator system in which the elevator hall guidance apparatus of the present invention is installed.

  As shown in FIG. 3, the elevator guide area 1 is provided with a communication unit 11a connected to the network 11 in addition to the above-described first camera 4, car calling means 5, and guide sound output unit 6. . The first camera 4, the car calling means 5, and the guide sound output unit 6 are connected to the communication unit 11a and exchange information with the elevator control device 10 via the communication unit 11a and the network 11.

  Further, the car calling means 5 is composed of an upper floor / lower floor bound call button and a destination floor button, and the guide sound output section 6 guides the user 9 who called the elevator by the car calling means 5 to the assigned car. It is composed of a speaker or the like that outputs a voice indicating information or a guide sound such as a melody sound. As an example of the guide sound for guiding the user 9 to the assigned number, for example, the name, position, number of the assigned number for each car, voice indicating the direction of the assigned number, or each of the sounds issued around the assigned number. There is a melody sound peculiar to the number machine. If the language used by the user 9 can be estimated from the image of the user 9, the announcement sound in that language is used to present the user 9 with information about the assigned machine that is easier to understand. It will be possible.

  Further, in the elevator hall 3, in addition to the above-described second camera 7 and guide sound output unit 8, a communication unit 11c connected to the network 11 is installed. The second camera 7 and the guide sound output unit 8 are connected to the communication unit 11c, and information is exchanged with the elevator control device 10 via the communication unit 11c and the network 11.

  Further, an elevator control device 10 that controls the operation of the entire elevator is provided in the machine room of the elevator. Each part of the elevator control device 10 will be described below.

  The communication unit 11b is connected to the network 11 and communicates with the communication unit 11a in the elevator guide area 1 and the communication unit 11c in the elevator hall 3 via the network 11.

  The elevator control unit 12 receives information from the elevator guide area 1 and the elevator hall 3 and controls the operation of the elevator such as opening and closing the door of the elevator car and controlling the traveling of the elevator car.

  The first acquisition information storage unit 13 stores the image information acquired by the first camera 4.

  The first recognition unit 14 recognizes the face image of the user 9 who called the elevator by operating the car calling unit 5 included in the image information stored in the first acquired information storage unit 13.

  The determining unit 15 determines the attribute of the user 9 recognized by the first recognizing unit 14 and determines an elevator assigned number that matches the attribute of the user 9 from a plurality of elevator units. . There are various methods for determining the assigned machine by the determination unit 15 as described above. Here, the case where the attribute is discriminated from the face image of the user 9 and the machine that matches the attribute is determined as the assigned machine is shown. However, for example, when the attributes of the user 9 are obtained from the car calling means 5 and the suitable number is determined as the assigned number, or the number of units that can be operated efficiently is determined according to the destination and the current position of each number. When determining as the assigned number, the determining unit 15 is configured to obtain necessary information from the car calling means 5 and determine the assigned number.

  The user allocation information storage unit 16 includes information for identifying the user 9 such as the face image of the user 9 or the characteristic information recognized by the first recognition unit 14, and the elevator allocation machine number determined by the determination unit 15. The numbers are stored in association with each other.

  The second acquisition information storage unit 17 stores the image information acquired by the second camera 7.

  The second recognition unit 18 recognizes the face image of the user 19 who is in the elevator hall 3 and is included in the image information stored in the second acquired information storage unit 17. In addition, the second recognition unit 18 identifies the user 19 such as the recognized face image or the characteristic information of the user 19 and the machine number corresponding to the elevator hall 3 where the recognized user 19 is imaged. And are stored in association with each other.

  The detection unit 20 obtains from the second recognition unit 18 a face image as information for identifying the user 19 and information on a machine number corresponding to the elevator hall 3 where the user 19 is imaged, and user allocation information. A face image as information for identifying the user 9 recognized by the first recognizing unit 14 and information on the number of the assigned elevator number determined by the determining unit 15 are acquired from the storage unit 16, and the second recognizing unit is acquired. It is to detect whether or not the user 19 recognized by the first recognition unit 14 exists among the users 19 recognized by 18. Specifically, the face image acquired from the second recognition unit 18 is a face image of the user 19 in each elevator hall 3, and the face image acquired from the user allocation information storage unit 16 is the elevator guide area. Since it is the face image of the user 9 taken in No. 1, if a matching face image is found by collating these, the user 9 departing from the elevator guidance area 1 has arrived at one of the elevator halls 3. It will be. When the detection unit 20 detects the match of the face images, whether or not the number of the machine corresponding to the elevator hall 3 at which the user 19 was photographed and the machine corresponding to the number coincide with the allocated machine of the user 19. The matching information indicating that is output.

  The guide sound control unit 21 causes the guide sound output unit 6 of the elevator guide area 1 or the guide sound output unit 6 of the elevator hall 3 of the assigned car to start outputting the guide sound for guiding the user 9 to the assigned car. Control or control to stop is performed. Specifically, when the determination unit 15 determines the assigned car, the guide sound control unit 21 outputs the guide sound to the guide sound output unit 6 of the elevator guide area 1 or the guide sound output unit 6 of the elevator hall 3 of the assigned car. Start the output of. In addition, when the guide sound control unit 21 receives from the detection unit 20 the number of the car corresponding to the elevator hall 3 at which the user 19 is photographed and the matching information, the guide sound output unit 6, according to the received information, The output of the guide sound by the guide sound output unit 8 is started or stopped. For example, if the received match information indicates that the number of the elevator No. 3 at which the user 19 was photographed matches the assigned number of the user 19, the user departing from the elevator guidance area 1 Since 9 indicates that the vehicle has arrived at the elevator hall 3 of the assigned car, the guide sound output unit 6 or the guide sound output to the guide sound output unit 6 of the elevator hall 3 of the allocated car is stopped. If the received matching information indicates that the number of the elevator No. 3 in the elevator hall does not match the assigned number of the user 19, the user 9 departing from the elevator guidance area 1 is not the assigned number. Since it indicates that the elevator has arrived at the elevator hall 3 of the car, the guide sound output unit 8 of the elevator hall 3 corresponding to the car number received together with the matching information is different from the allocated car for the user 19. A control is made to output a guidance sound indicating that, for example, a voice such as "This is not an assigned machine, please move to the machine with the guidance sound."

The first acquisition information storage unit 13 and the second acquisition information storage unit 17 may be configured by the same storage device. Since the first recognizing unit 14 and the second recognizing unit 18 perform the same operation, they may be configured to share one recognizing circuit and a program. The guide sound output unit 8 may be shared with the guide sound output unit 6.
Elevator hall guidance by the car calling means 5, the first camera 4, the determination unit 15, the guidance sound output unit 6, the second camera 7, the detection unit 20, and the guidance sound control unit 21 described above. The device is configured.

  Next, the operation of the elevator hall guidance system of the present embodiment will be described. The elevator hall guidance device shown in FIG. 1 roughly guides the user 9 through two operations. One is to guide the user after recognizing the user 9 who has come to the elevator guidance area 1. The other operation is to recognize the user 19 in each elevator hall 3 and end the guidance for the user who has arrived at the assigned car.

  FIG. 4 is a flowchart showing an operation in which the elevator hall guidance apparatus shown in FIG. 1 recognizes the user 9 who has come to the elevator guidance area 1 and starts guidance guidance to this user 9.

  First, when the elevator system starts to operate, the elevator control unit 12 controls the operation of the car, and the elevator control unit 12 monitors the operation of the car calling means 5, and when the car calling means 5 is operated, The operation information corresponding to the operation is sent from the car calling means 5 to the elevator control unit 12 via the communication unit 11a, the network 11, and the communication unit 11b, and is used for operating the elevator. Further, when the elevator control unit 12 detects an operation on the car calling unit 5, the elevator control unit 12 transmits operation detection information indicating that the operation has been performed to the elevator hall guidance apparatus.

  The elevator hall guidance apparatus operates based on the flowchart of FIG. 4. First, the elevator control unit 12 monitors operation detection information in step S1, and when the operation detection information is notified, in step S2, the car call means 5 The user 9 who has operated is imaged by the first camera 4. The captured image information is sent to and stored in the first acquired information storage unit 13 via the communication unit 11a, the network 11, and the communication unit 11b.

  Next, in step S3, the person included in the image information stored in the first acquired information storage unit 13, that is, the face image of the user 9 who has called the elevator by operating the car calling unit 5 is the first recognition. It is recognized by the unit 14.

  Next, in step S4, the determination unit 15 determines the attributes of the user 9 recognized by the first recognition unit 14, and the assigned elevators that match the attributes of the user 9 are elevators A to D. It is decided from among. The face image information of the user 9 and the information of the assigned assigned machine are stored in the user assigned information storage unit 16.

  Next, in step S5, in order to guide the user 9 who has called the elevator by operating the car calling means 5 to the elevator hall 3 of the assigned vehicle determined by the determination unit 15, the guide sound control unit 21 The guidance sound output unit 6 of the guidance area 1 or the guidance sound output unit 8 of the elevator hall 3 of the assigned number machine is controlled to start outputting the guidance sound to the assigned number machine. The user 9 moves to the vicinity of the elevator hall 3 of the assigned elevator No. 2 by listening to the guidance sound guiding the assigned elevator No. 2.

  As described above, the output of the guide sound for guiding the user 9 is started, and then the process returns to step S1 and the next operation detection information is notified in preparation for the start of the guidance to the user 9 coming to the elevator guide area 1 next. To monitor.

  Next, an operation of recognizing the user 19 who is in each elevator hall 3 and ending the guidance for the user 9 who has arrived at the assigned car will be described. FIG. 5 is a flowchart showing an operation in which the elevator hall guidance device shown in FIG. 1 recognizes the user 19 who has arrived at the elevator hall 3 and ends the guidance guidance to the user 19 who has arrived at the assigned car.

  During the operation of the elevator system, the second camera 7 constantly captures images of the elevator halls 3 of units A to D, and the captured image information is transmitted via the communication unit 11c, the network 11, and the communication unit 11b at any time. Are sent to and stored in the second acquired information storage unit 17.

  In step S6, the elevator hall guidance apparatus recognizes the face image of the person in the image information stored in the second acquired information storage unit 17 by the second recognition unit 18 at any time, so that the elevator hall guidance device 3 can be used in the elevator hall 3. The person 19 is recognized. When the user 19 waiting for an elevator is recognized at the elevator hall 3, the face image of the recognized user 19 is used as information for identifying the user 19, and the recognized user 19 is imaged and corresponds to the elevator hall 3. Corresponding to the machine number and stored.

  Then, in step S7, the detection unit 20 acquires the face image of the user 19 from the second recognition unit 18 and the information of the number of the car corresponding to the elevator hall 3 where the user 19 is imaged, and also used. The face image as the information for identifying the user 9 recognized by the first recognizing unit 14 and the information on the number of the assigned elevator number determined by the determining unit 15 are acquired from the individual assignment information storage unit 16. Then, the detecting unit 20 recognizes the face image of the user 19 recognized by the second recognizing unit 18 in the face image stored in the user allocation information storage unit 16, that is, the first recognizing unit 14. It is detected whether or not there is a match with the face image of the user 9 who has done the above. If there is no matching face image in step S7, the process returns to step S6, and steps S6 and S7 are repeated until the user 9 recognized by the first recognition unit 14 is detected.

  If there is a face image that matches the face image of the user 9 recognized by the first recognizing unit 14 in step S7, the user 9 departing from the elevator guidance area 1 has arrived at one of the elevator halls 3. That is, the detection unit 20 is a match indicating the number of the machine corresponding to the elevator hall 3 where the user 19 was photographed and whether or not the machine corresponding to the number matches the allocated machine of the user 19. The information is output to the guide sound control unit 21.

When the guidance sound control unit 21 receives the information output from the detection unit 20 as described above, the guidance sound control unit 21 performs the guidance sound output unit 6 based on the received matching information in steps S8, S9, and S10. The output of the guide sound by the guide sound output unit 8 is started or stopped.
In step S8, the guide sound control unit 21 refers to the received matching information, and confirms that the matching information matches the number of the elevator No. 3 of the elevator hall 3 at which the user 19 was photographed and the assigned number of the user 19. In the case shown, it indicates that the user 9 who has departed from the elevator guidance area 1 has arrived at the elevator hall 3 of the assigned number, so the procedure proceeds to step S9, where the guidance sound output unit 6 started in step S5 or the assignment Control is performed to stop the output of the guide sound by the guide sound output unit 6 of the elevator hall 3 of the unit. In step S8, if the matching information received by the guide sound control unit 21 indicates that the number of the elevator No. 3 at which the user 19 was photographed does not match the assigned number of the user 19. , Which indicates that the user 9 departing from the elevator guide area 1 has arrived at the elevator hall 3 of a machine that is not the assigned machine, the process proceeds to step S10, and the machine number received together with the matching information is corresponded. The guide sound output unit 8 of the elevator hall 3 is controlled to output a guide sound indicating that the user 19 is different from the assigned car.

  After step S9 or step S10, the process returns to step S6 to repeat the above operation.

  With the above-described operation, the user 9 who departs from the elevator guide area 1 can stop outputting the guide sound when he / she recognizes that the user 9 has arrived at the elevator hall 3 of the assigned number, and is suitable for the elevator user. The guide sound can be output at various times.

  According to the first embodiment as described above, when the detection unit 20 detects the image corresponding to the user 9 from the image of the elevator hall 3 of the assigned car, the output of the guidance sound from the guidance sound output unit is stopped. Since the guide sound control unit 21 is provided, the output of the guide sound is terminated when the user 9 arrives at the assigned number even when the user 9 has different moving distances and moving speeds. The guidance sound can be output by and the user 9 can be guided.

  In the description of the operation of the first embodiment, the operation when the user 9 uses the car calling means 5 in the elevator guide area 1 and the operation of detecting the user 19 at the elevator hall 3 have been described separately. Since it is assumed that there are a plurality of users and they are in the elevator guide area 1 and the elevator hall 3 at the same time, these operations are performed in parallel.

  In the first embodiment, the first camera 4 and the second camera 7 acquire the face image of the user, but the first camera 4 and the second camera 7 are used for the elevator. The security camera in the car, the elevator hall 3, or the like may also be used. As a result, it is not necessary to install a large number of cameras in the elevator hall, and the effects of the embodiment can be realized at a lower cost. When the crime prevention camera of the elevator hall 3 is used as the first camera 4 and the second camera 7 as well, no special setting is required for capturing the image of the elevator hall 3, but usually the inside of the car In order to use the in-cage crime prevention camera as the first camera 4 and the second camera 7, it is necessary to use the pan / tilt function of the camera so that the elevator hall 3 can be imaged. Specifically, while the car is moving, the image inside the car is acquired, but while the car is stopped on the floor, you can use the pan / tilt function to see the outside of the car Change the orientation. Here, as a method of obtaining the movement information of the car, there are a method of obtaining it by communication from a control panel, and a method of recognizing by displaying a display of an indicator in the car with a camera. Regarding the pan / tilt amount, there is a method in which the frame information of the car door is image-recognized in advance, and the tilting operation is repeated until it matches the information. Once the pan / tilt amount is determined, the moving amount at that time can be stored in the video control device.

  Further, in the first embodiment, whether or not the user is a physically handicapped person is not discriminated. However, for example, a button for the physically handicapped person is provided in the elevator guide area 1, and only the user who presses the button is guided. You may make it output a sound.

In the first embodiment, the case where the user 9 confirms that the user 9 has arrived at the elevator hall 3 of the assigned car and stops the output of the guidance sound is explained. However, for some reason, the user who calls the car It is also possible that 9 does not use the assigned number, and in this case, unnecessary guidance sound is output continuously. To prevent such a situation, a function that sets the upper limit to the time when the guide sound output unit outputs the guide sound, measures the output time of the guide sound, and stops the output of the guide sound when the upper limit time is exceeded. Should be added. The upper limit time at this time may be set appropriately, and for example, it is conceivable that the time required for a person with a physical disability to move from the elevator guidance area 1 to the farthest elevator landing 3 is set as the standard time. Alternatively, the attribute of the user 9 recognized in the elevator guide area 1 may be determined, and the upper limit time may be calculated and set from this attribute and the distance to the assigned car. As a result, when the user 9 who has called the car does not use the assigned car, it is possible to reduce the possibility of causing annoyance to other users due to the output of the unnecessary guide sound.

1 Elevator Information Area 2 Elevator Unit 3 Elevator Hall 4 First Camera 5 Car Calling Means 6 Guidance Sound Output Unit 7 Second Camera 8 Guidance Sound Output Unit 9 User 10 Elevator Control Unit 11 Network 12 Elevator Control Unit 13 1st Acquisition information storage unit 14 First recognition unit 15 Decision unit 16 User allocation information storage unit 17 Second acquisition information storage unit 18 Second recognition unit 19 User 20 Detection unit 21 Guidance sound control unit 11a Communication unit 11b Communication unit 11c Communication unit

Claims (3)

Car call means installed in the elevator guide area leading to the landing of multiple elevators,
A first camera for capturing an image of a user who operates the car calling means;
A determination unit that determines, from a plurality of elevator cars, an assigned car corresponding to the user who has operated the car calling means,
A guide sound output unit that outputs a guide sound indicating the assigned car determined by the determination unit,
A second camera that images the landing of the assigned car determined by the determination unit;
A detection unit that detects an image corresponding to the user captured by the first camera from an image of the hall of the assigned car obtained by capturing the image with the second camera;
An elevator hall provided with a guide sound control unit for stopping the output of the guide sound from the guide sound output unit when the detection unit detects an image corresponding to the user from the image of the hall of the assigned car Guidance device.   2. The elevator according to claim 1, wherein the guide sound control unit stops the output of the guide sound when the time during which the guide sound output unit is outputting the guide sound exceeds an upper limit time. Hall guidance device. The second camera also captures a landing of a vehicle that is not the assigned vehicle determined by the determination unit,
The detection unit detects an image corresponding to the user captured by the first camera from an image of a landing of a car that is not the assigned car obtained by capturing the image with the second camera,
The guide sound control unit indicates to the user that the image differs from the assigned number when the image corresponding to the user is detected by the detection unit from the image of the landing of the number other than the assigned number. The elevator hall guidance apparatus according to claim 1, wherein the guidance sound is output to the guidance sound output unit.

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