JPS60189592A - Restaurant order managing system - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

DETAILED DESCRIPTION OF THE INVENTION (Technical field to which the invention pertains) The present invention relates to a restaurant/order/management system that automatically accepts orders for menu items in restaurants, etc., monitors cooking status, provides serving instructions, charges, etc. .

(Prior Art) In conventional restaurants, the wait staff listens to the customer's order while sitting at the customer's table, fills out a handwritten slip, hands it to the kitchen, and the kitchen prepares the food based on this slip. In such a T-type system, there are problems with service to customers, such as incorrect serving (9), food not being served in the order in which the order was received, or food not being served for a long time, etc. This raises many problems. In addition, in the kitchen, if there are many items or types of items ordered, it is difficult to know the exact number of items to be cooked, and billing is based on the quantity and unit price of each item ordered based on the above-mentioned chain. The staff must enter the information into the cash register and tally it up, which is time-consuming and can lead to errors.

(Objective of the Invention) The object of the present invention is to improve the above-mentioned problems, and to develop a restaurant management system that can automatically perform a series of store operations from receiving an order to cooking, serving, and accounting. order·
The purpose is to provide a management system.

(Structure of the Invention) The system of the present invention includes a magnetic tape device for storing information, and a mark card reading device for reading a mark card in which at least information on food items ordered by a customer and position information for determining the customer's position is written. a customer service terminal device that controls the mark card reading system k and displays each of the above information inputted from the mark card reading J&R device on a screen and sends it to the magnetic disk device; and the customer service terminal device. A kitchen terminal in which the information sent from the device and stored in the magnetic tisf device is displayed on the screen, and when the number of the finished dish is entered at the end of cooking, the corresponding display is erased from the screen. a situation management terminal device for displaying the situation in the store based on the position information stored in the magnetic disk device, and a charge g* based on the previous memory information stored in the magnetic disk coloring. It consists of a cash register for performing the requests, and a central control unit for controlling each of the devices.

(Example) Next, the present invention will be explained in detail with reference to the drawings.

FIG. 1 is a block diagram showing one embodiment of the present invention. In the figure, reference numeral 1 denotes a central control unit, which controls a magnetic disk drive 2, and is connected to a customer service terminal device 4 via a signal line (hereinafter referred to as data line) 3. Kitchen river terminal equipment 5. It also controls the table status management terminal device 6 and the cash register 7. Further, a mark card reader 8 is connected to the customer service terminal device 4 for reading a mark card on which items ordered by customers are written, and a mark card reader 8 is connected to the kitchen terminal device 5 for giving instructions for serving when the food is ready. A printing device 9 is connected to a printing device for instructing the serving of meals, and a printing device 10 for printing various forms is connected to the terminal device 6 for managing table status.

Next, details of each of the above sections will be explained with reference to FIGS. 2 to 6. FIG. 2 is a block diagram of the central control unit 1, and the central processing unit 21. Memory 22. It consists of an input/output control unit 23 and a timer 24, and performs signal processing according to the purpose and input/output processing for the magnetic disk device 2 based on data sent from each terminal device via the data line 3. , performs signal control and processing to output necessary signals and data to each terminal device.

FIG. 3 is a block diagram of the customer service terminal device 4, the central processing unit 31. Memory 32. Input/output control section 33° display section 3
4. From the keyboard 35 and the buzzer sounding section 36,
Controls the mark card reading device 8. The customer service staff writes the customer's order on the mark card and inputs the data from the mark card reading device 8. If there is no mistake, the content is displayed on the display section 34, and the data is sent to the data line 3.
The central controller 1 is instructed to output the data to the magnetic disk 2 via the .

FIG. 4 is a block diagram of the kitchen terminal device 5, showing the central processing unit 41. Memory 42. Input/output control section 43° display section 44
．． The keyboard 45 and the buzzer sounder 46 control the printing device 9 for printing instructions for serving meals.

This device 5 reads the data outputted to the magnetic disk device 2 by the customer service terminal device 4, and displays the contents on the display section 44.
In addition to monitoring the time from receiving an order from a customer to completion, if there is a delay in completion, a warning to that effect is displayed on the display section 44. Indicate by adding a mark. Further, for completed items, when the serial number of the corresponding item is inputted from the keyboard 45, the corresponding item is deleted from the display section 44. Further, at this time, the serving instructions to the person serving the meals are printed by the serving instruction printing device 9.

FIG. 5 is a block diagram of the terminal device 6 for managing the table status.
Central processing unit 51. Memory 52. Input/output control section 531 display section 54. The keyboard 55 and the buzzer sounding section 56 control the various book printing devices 10. This device 6 is connected to the customer service terminal device 4 by 1. The data output to the magnetic disk device 2 is read, and the tables in use and unused tables in the store are displayed on the display unit 54, and the elapsed time since a customer was seated at the table in use is displayed. etc. will also be displayed.

Further, by pressing the business switching key on the keyboard 55, daily business reports, analysis sheets for each menu, etc. are output from the various sheet printing device 10.

FIG. 6 is a block diagram of the cash register 7, including the central processing unit 61. Memory 62. Input/output control @63. ' I
D card reading device 642 display section 65° printer 6
6, a keyboard 67 and a cash box 68. When the customer service staff accepts an order, the customer is given an ID card for customer identification to the customer in advance, and the ID card is read from the ID card reading device 64.
The data outputted to the magnetic disk device 2 is read and totaled, the billed amount is displayed on the display section 65, and a paper sheet is issued from the printer 66, which is then processed by kX processing. or,
A message indicating that the payment process has been completed is output to the disc drive 2.

Next, the operation of this embodiment will be explained.

First, the wait staff hands the customers who have arrived at their seats a customer identification ID card number T- recorded at the time of checkout, and also records this number and the customer's order on the mark card. Enter the table number, etc. used.

Next, the customer service staff inputs the mark card filled in in this way into the mark card reading device 8 connected to the customer service terminal device 4.

(a) In the customer service terminal device 4, the contents of the mark card are read and displayed on the display section 34. Next, the central processing unit 31 determines whether or not the above-mentioned order can be accepted, and if not, displays the fact on the display unit 34. If possible, the reception will be sent to the central control unit 1 via the data line 3.
The time (hours and minutes) is read completely from the timer 24 of the controller 24, and this time and the contents of the card are written to the magnetic disk drive 2 connected to the central controller 1.

(b) In the kitchen terminal device 5, the customer service terminal device 4
The content written in the magnetic disk device 2 is read via the data line 3, and a serial number is added to each product name by adding the read content regardless of whether the same product name is already displayed on the display unit 44. This is additionally displayed on the display section 44, and the cook is informed that a new order has been placed by sounding the buzzer 46 for one second.

The cook checks the name of the item displayed on the display section 44, cooks, and inputs the serial number of the name of the item from the keyboard 45 when the dish is completed. The central processing unit 41 is the keyboard 4
The display section 44 displays the serial number that corresponds to the serial number input from 5.
At the same time, in order to instruct the serving staff on serving, the serving instruction printing device 9 prints the name of the item, the number of nine items, the table number to be served, etc. In addition, the total central control device 1 monitors the time from when the content from the magnetic disk display 2 is read and displayed on the display section 44 while reading the timer 24, and determines when a preset time has elapsed for each of the 91 product names. If the dish is not yet completed, a warning is immediately added to the corresponding dish displayed on the display section 44. Also, keyboard 45
By pressing the aggregation key for each product name, the central processing unit 41
Then, the number of orders is totaled for each item name, and the display on the display section 44 is changed.

(c) At the cash register 7, the checkout clerk first receives each identification ID card from the customer and inputs the customer identification ID card number from the ID card reading device 64 or from the keyboard 67. The central processing unit 61 reads the customer identification ID card number and
Information regarding the D card number is read from the magnetic disk device 2 via the data line 3, the amount is totaled, service charges, taxes, etc. are added, and the total amount billed to the customer is displayed in the display section 6.
5 and print out details of the billed amount using a printer 66. Next, the table number used by the customer whose payment has been completed is written into the magnetic disk device 2.

2) In the table status management terminal device 6, the contents written in the disk device 2 by the customer service terminal device 4 are read and read via the data line 3, and the information about the table in use is displayed on the display section 54. Display. Also, after this display is performed, the central control unit f
The timer 24 of No. 1 is read and the time elapsed since customer Q was present is also displayed in minutes.

In addition, this device 6 reads 9 the contents written in the υ magnetic disk device 2 by the cash register 7 via the data line 3, and displays on the display section 54 a message indicating that the corresponding table has become vacant. do.

Further, by pressing a corresponding key on the keyboard 55, daily business reports and various types of ledger sheets for each menu can be printed on the various ledger sheet printing device 10.

(E) Customer service terminal device 4. Kitchen terminal device 5. Another function of the table status management terminal device 6 is a function of displaying the order status every 8 orders. This displays the details of the order as well as the billed amount including service charges, taxes, etc., and each keyboard 35, 45 and 55
By pressing the order status key and then inputting the table number or customer identification TD card number used by the customer, the order status is displayed on each display section 34, 44, and 54.

In addition, in the kitchen terminal device 5, by pressing the purchase/out-of-stock key on the keyboard 45, it is possible to input the purchase quantity φ out-of-stock mark and the like from the keyboard 45 for each product name. This is referred to by the customer service terminal device 4 when determining whether or not the contents input multiple times through the mark card reading device 8 can be accepted.

(Effects of the Invention) As described above, the present invention has the effect of achieving automation of store operations.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing an embodiment of the present invention, FIG. 2 is a block diagram showing the configuration of a central control unit, FIG. 3 is a block diagram showing the configuration of a customer service terminal, and FIG. 4 is a block diagram showing the configuration of a customer service terminal. FIG. 5 is a block diagram showing the structure of the table status management terminal device, and FIG. 6 is a block diagram showing the structure of the cash register. In the figure, 1... is placed in the central control, 2... is placed in the central control.
...Magnetic disk device, 3...Data line,
4...Terminal device for customer service, 5...Terminal device for kitchen, 6...Terminal device for table status management, 7.
...Cash register, 8...Mark card reading device, 9...Printing device for meal delivery instructions, 10...Various ledger printing devices, 21゜31.
41,51.61...Central processing unit, 22,32
゜42.52,62...Memory, 23,33,
43,53゜63...Input/output control section, 34,4
4,54.65...Display section, 35,45,55
,67...Keyboard, 36°46.56...
...Buzzer, 24...Clock, 66...
...Printer, 64...ID card reading device, Fig. 7/Fig. 2 Z4 Wrinkle 4 Fig.

Claims (1)

[Claims] A magnetic disk device for storing information, a plurality of mark card reading systems for reading mark cards on which at least information on food items ordered by customers and position information indicating the location of the customers are written, and the mark card reading systems. a customer service terminal device that controls the device and displays each of the above-mentioned information manually input from the mark card reading device on the screen and sends it to the magnetic disk device; and a customer service terminal device that stores the information sent from the customer service terminal device. The information stored in the magnetic disk device is displayed on the screen, and when the number of the finished dish is entered at the end of cooking, the corresponding display is erased from both the ground. a situation management terminal device for displaying the situation in the store based on the location information stored in the store; a cash register for billing based on the information stored in the magnetic disk device; A restaurant/auteur management system characterized by comprising a central control device for controlling.