JPH1063738A - Order acceptance/accounting processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To quickly and surely cope with the accounting processing for price of various commodities by providing a code entry column for entering a customer identification code in an order slip. SOLUTION: The order slip 1 is for entering a product to be ordered and a quantity by a customer, provided with the code entry column for entering the customer identification code and constituted of an optical mark sheet. Plural order slip readers 2 are installed for the respective tables of a customer seat part and read the order slip 1. An order reception management device 2 manages the order reception of the ordered products based on read order data. An order reception form output device 4 issues the order reception form of the ordered commodities based on the instruction of the order reception management device 2. The accounting processor 5 performs the accounting processing of the price of the ordered commodities by a customer seat part unit or performs the accounting processing of the price of the ordered commodities by an individual unit based on the customer identification code entered to the order slip 1. Further, the accounting of equally dividing the price of the ordered commodities by the number of the persons of a customer group is processed as well.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an order receiving / accounting system for a restaurant such as a fast food restaurant or a restaurant for receiving ordered products quickly and reliably and performing various accounting processes for the price of the ordered products. It relates to a processing system. More specifically, the present invention relates to an order receiving / accounting processing system using an order sheet of an optical mark sheet.

[0002]

2. Description of the Related Art Conventionally, in a store such as a restaurant, a clerk who takes an order listens to the contents of an order from a customer, and the clerk inputs the contents of the customer's order to a mobile terminal dedicated to the clerk. The contents of the order are transferred from the clerk's portable terminal to the order management device of the store via the communication means, and then, the order form output device provided in the kitchen issues an order form for the ordered product.

[0003] Next, when the ordered product is cooked in the kitchen based on the order form and the product is completed, the cooking completion instructing device is operated to report the completion of the cooking to the order management device. Further, the clerk compares the completed product with the specification of the ordered product issued by the order management device, and then places the ordered product and the specification on a customer seat such as a customer table.

[0004] In the accounting process after eating and drinking, a customer brings a statement of ordered products issued in table units of a seating section or in customer group units to an accounting window, and an accountant instructs the statement. The customer is identified by inputting the table number displayed in the accounting processor into the accounting processor, and the total amount of the ordered goods registered and stored in advance is displayed on an accounting processor, for example, a cash register, and the customer pays the price. Payment will issue a receipt and complete the accounting.

[0005]

In the above-described conventional accounting apparatus, the payment of goods can be settled in units of tables in the customer seat section, or can only be settled in units of goods grouped for each customer group. For this reason, when accounting for ordered goods on an individual basis, the price of ordered goods for each individual is individually calculated using a calculator or the like and accounted for. In addition, when accounting for the total price equally divided by the number of customers, the price per person is similarly calculated using a calculator or the like, and it takes time for the accounting process. Accordingly, an object of the present invention is to provide a new order receiving / accounting processing system capable of promptly and surely coping with the above-described various commodity price accounting processes.

[0006]

According to a first aspect of the present invention, there is provided an order receiving / accounting processing system comprising: an order slip for a customer to enter a product to be ordered and a quantity; A plurality of order slip readers for reading the installed order slips, an order management device for managing the order of the ordered products based on the read order data, and an order sheet for the ordered products based on the instructions of the order management device. And an accounting processing device that accounts for the price of the ordered product based on the order data of the order slip.
In the accounting system, the order form is provided with a code entry field for entering a customer identification code.

According to a second aspect of the present invention, there is provided an order receiving / accounting processing system in which, in addition to the first aspect, the order form includes an optical mark sheet. is there. Furthermore, the order of the present invention
According to the third aspect of the present invention, in addition to the first aspect of the present invention, the accounting processing device for accounting for the price of the ordered product is a customer unit in which an order slip reader is installed.
A customer unit accounting means for accounting for the price of the ordered product; an individual accounting device for accounting for the price of the ordered product on an individual basis based on the customer identification code entered in the order form; and A multi-seat department that sums up and accounts for the total price of the ordered products in the multiple seats where the total amount is divided equally by the number of customers in the customer group and accounts are processed. An order receiving / accounting processing system including accounting means.

[0008]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An order receiving / accounting system according to the present invention comprises an order slip for a customer to enter the goods and quantity to be ordered, and a plurality of orders for reading the order slip provided for each table in a customer section. A vote reader, an order management device that manages orders for ordered products based on the read order data, an order output device that issues orders for ordered products based on instructions from the order management device, In the order receiving / accounting processing system configured with the accounting processing device that accounts for the price of the ordered product based on the order data of the votes,
The order slip is provided with a code entry field for writing a customer identification code, and the order slip is an order receiving / accounting processing system constituted by an optical mark sheet.

Further, the order receiving / accounting processing system of the present invention accounts for the price of the ordered product in units of the customer seat where the order slip reading device is installed, or based on the customer identification code written on the order slip. To account for the price of the ordered product on an individual basis, furthermore, divide the price of the ordered product equally by the number of customers in the customer group and process the price, and order products for multiple customer seats equipped with an order slip reader. Is an order-receiving / accounting processing system that sums up and accounts for the fees.

Hereinafter, an order receiving / accounting system according to the present invention will be described with reference to the accompanying drawings. FIG. 1 is a system configuration diagram showing one embodiment of an order receiving / accounting processing system of the present invention. In the drawing, reference numeral 1 denotes an order slip on which a mark column for optical mark recognition is printed, and 2 denotes an order slip reader for reading the mark on the order slip. One reading device is provided for each table in the seat area.
In the figure, reference numeral 3 denotes an order management device for managing the order data of the order slip read by the order slip reading device, and 4 issues an order receipt of the ordered product based on the order data of the order slip. The order receipt output device 5 is an accounting processor for accounting for the price of the ordered product.

As shown in FIG. 2, the order form 1 has ten mark fields for entering table number identification codes of the customer seats and five mark fields for entering identification codes of personal identification ID numbers. And a mark column for entering a plurality of types of ordered product names and their order quantities with codes, and a mark entered in each of the above-mentioned table numbers, personal identification ID numbers, order product names and order quantity mark columns, This is a mark sheet format printed matter on which a timing mark for accurate reading by an order slip reader is printed. The order form 1 is printed in black color only for the timing mark, and the name of the mark section or the mark section is printed in a color generally called a dropout color that cannot be detected by the order form reading device 2.

The order form reader 2 for optically reading the mark entered in the mark section of the order form 1 is shown in FIG.
As shown in (1), when an order slip is inserted, an optical mark recognizing mechanism (not shown) for automatically conveying the order slip and reading the mark written in the mark column is provided. On the operation surface of the order slip reader, the reading device is operable, or an "OK" indicating lamp indicating that the order slip was read normally when the order slip was read. Not
Alternatively, an “NG” indicator lamp indicating that the operation of the reading device is being prepared, and “add” to operate before reading the order slip when adding an ordered product or canceling an ordered product. It has a switch and a "cancel" switch.

In the order form reading device 2, "addition"
If you read the order slip after pressing the switch,
The order management device 3 described below can be notified that the order is a regular additional order. If the customer inserts the order slip into the order slip reader 2 multiple times by mistake, the same order data is generated twice. To prevent Further, in the order slip reading device 2, when the order slip 1 is read after the "cancel" switch is pressed, the same order data previously input can be canceled.

An order management device 4 for managing the order data of the order slip read by the order slip reading device 3 is a management device for merchandise handled in a store generally called a store controller, and is shown in FIG. As described above, a plurality of order data transmitted from the order form reading device 2 installed on each table is organized and managed for each table number of the customer seat section, and when new order data is received, The order number and the order time are added to the order data file, and the order data is transmitted to the order output device 4 provided in the kitchen to issue the order. When the same data is input a plurality of times, as described above, the order form reader 2 is notified of the invalid order, and "NG"
Inform the customer that the order is a double order.

When the order cancellation data is input, the order data cancellation is accepted only when the cooking completion flag of the ordered product managed by the order management device 3 has not been input yet. The "OK" indicator lamp of the reader can be turned on to inform the customer that the order has been canceled. In the order receiving / accounting processing system shown in FIG. 1, the cooking completion flag of the ordered product can be input to the order management device 3 by a cooking completion instructing device (not shown). The order management device 3 includes a statement output device (not shown) for issuing a description of the ordered product.
When the cooking of all the ordered products is completed, a statement of the ordered products is output.

In FIG. 1, the accounting processing device 5 connected to the order management device 3 is an accounting processing device having a cash register function generally called a POS. In this embodiment, the accounting processing device shown in FIG. It has a processing function.
That is, in order to perform various accounting processes, the accounting processor 5 in the order receiving / accounting system of the present invention, as shown in FIG.
, An individual-unit accounting processing means 7, an equal-number-of-person accounting processing means 8, and a multiple-seat accounting processing means 8.

Next, an order receiving process and an accounting process using the order receiving / accounting system of this embodiment will be described. First, in the order receiving process, the order slip 1 shown in FIG. 2, the order slip reading device 2 shown in FIG. 3, and the order data file of the order managing device 3 shown in FIG. 4 are used. The customer who visits the store first selects and marks one of the mark columns 1 to 10 of the table number corresponding to his / her table number on the order slip 2 provided on the table in the seat section. Next, any one of the mark columns 1 to 5 of the personal identification ID number is
Consult with the members of the group and select, and each ID
Mark in the number mark column. In addition, the table number of the customer seat section may be prepared in advance at the shop side. When a seat number is assigned to a seat in the customer seat section, that seat number may be used as an ID number for personal identification.

Next, a commodity to be ordered is selected, and the quantity is marked by selecting one of the corresponding mark columns 1 to 5. Of course, you can order multiple types of products at the same time. After selecting the product to be ordered and entering the quantity, it is inserted into the order slip reader 2 provided on the table in the customer seat section, and the order slip 1 is read. Order slip reader 2
Recognizes the presence or absence of the mark in the mark column with the photoelectric sensor while transporting the inserted order slip, then mistakenly fill in the mark,
In particular, the double entry is checked, and if there is no abnormality, the read order data is transmitted to the order management device 3 together with the table number and the ID number. The order management device 3 registers the order data sent from the order form reading device 2 in the order data file. At this time, the same table number and the same ID are used.
It is checked whether or not the order data of the number already exists, and if the order data has already been processed, the current data is registered as new data in the order data file.

If there is order data for which accounting has not yet been completed, it is determined that the order is a double order, registration in the order data file is stopped, and an order unavailable signal is sent to the order slip reader 2. Then, the order slip reader 2 turns on the "NG" indicator lamp to notify the customer that the order slip cannot be accepted. The first order is registered in the order data file of the order management device 3 by the above-described method, and then the order is output by the order output device 4 for the ordered product installed in the kitchen.

For the second and subsequent product orders, an additional order can be accepted by pressing an "add" switch provided on the order slip reader 2 and then reading the order slip. At that time, the order form 1 may be added to the one used at the time of the first order, or may be filled in another new order form.

If an order is added to the order form used for the first order, it is marked in two places in the quantity column of the ordered product, or marked in the product column that was not in the first order. Are sent to the order management device 3 and compared with the order data already registered, the difference data is regarded as an additional order, and is additionally registered in the order data file as an additional order. . Also, when an additional order is filled in a new order form different from the first order form and inserted into the order form reader 2, the order form is compared with the registered last order data. Then, all the order data are additionally registered in the order data file.

In order to prevent the comparison and collation of the additional order from becoming complicated, a serial number column is provided in the order slip 1, and the serial number is used to check whether the order slip has been used a plurality of times. Order determination processing can be simplified.

On the other hand, when canceling an already ordered product, the order product to be canceled and its quantity are marked on the order slip 1, the "cancel" switch provided on the order slip reader 2 is pressed, and the order slip 1 is read. Thus, the order data already registered in the order data file of the order management device 3 can be canceled. However, as described above, if the ordered product has already been cooked, the cancellation process is invalidated.

Next, the accounting processing will be described. In the accounting processing, the order data file of the order management device 3 shown in FIG. 4, the various accounting processing means of the accounting processing device 5 shown in FIG. The operation panel provided in the accounting processing device 5 shown in FIG. 6 is used, and it is possible to cope with various accounting processing methods according to customer's request. In other words, in the accounting process of the table unit of the seat portion used by the customer, which is a general accounting process, the order number is simply input by inputting the table number using the accounting unit 6 of the seat portion unit of FIG. Based on the order data stored in the management device 3 and the order product of the corresponding table number, its quantity, and the unit price, the total amount is displayed together with the consumption tax, and then the customer paid the amount and then presses the "payment" key. By pressing the "change" key, all the details of the order data recorded in the order management device 3, the total amount, the received amount, the change amount, and the like are printed out on the receipt.

When accounting for each individual of the group customer, the individual unit accounting unit 7 shown in FIG. 5 is used to identify the individual together with the table number of the seat section.
By inputting the D number, the total amount of the order data stored in the order management device 3 is consumed based on the order table corresponding to the corresponding table number and the customer identification ID number, the quantity thereof, and the unit price. It is displayed together with the tax, then the deposit amount is input, and a predetermined operation is performed to issue a receipt. By repeating this operation, accounting is performed for each individual.

Further, when the group customer desires an equal accounting process corresponding to the number of people in the group, the accounting processor 5 inputs the table number of the customer seat section,
By inputting the number of customers using the “ID” key and then pressing the “equal number” key, the equal number of people accounting processing means 8 in FIG. , Based on the ordered product of the corresponding table number, its quantity, unit price, the total price and the number of people, based on the number of people, calculate the payment amount per person and display it together with the consumption tax, so pay for each individual, By performing the payment processing, receipts are sequentially issued, and accounting processing for each person is performed for each person.

Further, the accounting process when a group customer orders a product using a plurality of tables is shown in FIG.
By inputting a plurality of table numbers using the plurality of seating section accounting processing means 9 described above, it is possible to perform the accounting processing by the lump-sum payment, the individual payment, and the equal payment by the number of persons in the same manner as described above. it can.

In this embodiment, the order form 1 is provided with a mark column for writing the table number of the seating section. However, as another method, each order form reading device 2 itself for reading the optical mark of the order form is provided. By adding a number generating device corresponding to the table number of each different seat section, the order management device 3 can recognize from which seat section the order data of the order slip was transmitted. It is not necessary to fill in the table number of the seating section.

Further, each order slip reader 2 is provided with a display device for displaying the read order data or a printing device for printing the order data, so that the order slip order data can be accurately stored in the store. The customer himself / herself can confirm whether or not the data has been transmitted to the order management device, and a more reliable order / accounting processing system can be obtained.

[0030]

As described in detail above, the order receiving / accounting system of the present invention, as described in claim 1, includes an order slip for the customer to enter the goods to be ordered and the quantity, A plurality of order slip readers installed for each customer seat section for reading the order slips, an order management apparatus for managing orders for ordered products based on the read order data, and an order based on instructions from the order management apparatus; In a sales order / accounting processing system comprising a sales order output device for issuing a sales order for a product and an accounting processing device for accounting for the price of the ordered product based on the order data of the order slip, , A code entry field for customer identification code is provided.
Order data corresponding to each customer can be automatically collected, which can save labor and can be used for analyzing detailed preference data of each customer.

According to the order / account processing system of the present invention, as described in claim 2, in addition to the invention of claim 1, the order slip is constituted by an optical mark sheet, so that it is simple and reliable. Quickly receive customer orders.

Further, the order / accounting system according to the present invention is, in addition to the invention according to claim 1, an accounting processor for accounting for the price of the ordered product, comprising an order slip reader. A customer unit accounting unit that accounts for the price of the ordered product at the seat unit where the product is installed, and an individual unit that accounts for the price of the ordered product on an individual basis based on the customer identification code written on the order slip. The accounting processing means, the number-of-partitions accounting processing means for equally dividing the total amount of ordered products by the number of customers in the customer group, and the price of ordered products in a plurality of seats equipped with an order slip reader are combined. And a plurality of seating section accounting means for performing accounting processing, it is possible to reliably and promptly respond to various customer accounting processing requests, and to save labor and automate accounting processing.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram showing an embodiment of an order receiving / accounting processing system.

FIG. 2 is an example of an order slip.

FIG. 3 is an external perspective view of the order slip reading device.

FIG. 4 is an example of an order data file in the order management device.

FIG. 5 is a configuration diagram of an accounting processing function in the accounting processing device.

FIG. 6 is a configuration diagram of an operation panel in the accounting processing device.

[Explanation of symbols]

 REFERENCE SIGNS LIST 1 order slip 2 order slip reading device 3 order management device 4 order receipt output device 5 accounting processing device 6 accounting unit processing unit for individual seats 7 accounting processing unit for individual units 8 accounting processing unit for equal number of people 9 accounting processing unit for multiple seats

Claims (3)

[Claims] 1. An order slip for a customer to enter the order and the quantity of goods to be ordered, a plurality of order slip readers for reading the order slip installed for each customer seat in the store, and the read order data. An order management device that manages orders for ordered products, an order output device that issues orders for ordered products based on instructions from the order management device, and a price for ordered products based on order data in the order slip. An order processing system comprising an accounting processing device for accounting processing, wherein a code entry field for entering a customer identification code is provided in the order form. 2. The order receiving / accounting processing system according to claim 1, wherein said order slip is constituted by an optical mark sheet. 3. The accounting processing device according to claim 1, wherein the accounting processing device for accounting for the price of the ordered product comprises: a accounting unit for accounting for the price of the ordered product; An individual-unit accounting means for accounting for the price of an ordered product on an individual basis based on a customer identification code entered in an order slip, and accounting for the total amount of the ordered product equally divided by the number of customer groups An order / accounting system comprising: an equal number of persons accounting processing means; and a plurality of seats accounting processing means for summing and accounting for the price of ordered products in a plurality of seats provided with an order slip reader. Processing system.