JPH03110668A - Automation system for restaurant - Google Patents

Abstract

PURPOSE:To keep the service sequence of a dish whose cooking is completed by connecting a dish ordered by a guest and a table seated himself. CONSTITUTION:A guest's order is inputted from an electronic cash register 11, an account processing is executed, those information is transmitted to a cooking instruction television 21, displayed in order of its input, and also, the contents of the order are stored in a memory at every one transaction, and by inputting a slip number and a table number given at every one transaction from a table number input terminal 31, the table number is added to all orders of its transaction, displayed on the cooking instruction television 21, and when a cooking completion processing is executed, a menu name and the table number are printed by a printer 24. In such a way, while keeping an order input sequence, a smooth table service can be executed.

Description

[Detailed description of the invention]

[Industrial Application Field 1] This invention allows a customer who has paid in advance to sit at any table at 9 o'clock and input the table number from the table number input terminal, and that information is immediately displayed on the cooking instruction TV in the cooking department. This invention relates to an automation system for restaurants that connects the transmitted order number 221 with the table number, ensures smooth and accurate serving of food after the completion of cooking, and provides fair service. [Prior Art J] Figure 6 is a flowchart showing a system used in the conventional restaurant industry, where (1) shows an electronic cash register section, where a customer's order is entered manually from the keyboard (12) and a meal ticket is issued. A ticket is issued by the printer (14). Customer (2
2) arrives at the table with the meal ticket (13) and the wait staff (
21) tears the meal ticket in half and takes one half to the cooking section (3). In the cooking department, the customer service staff (21) checks the meal ticket (13) brought in and starts cooking. When cooking is complete,
The wait staff will take the completed order and the meal ticket (stub) (3
2), check the meal tickets remaining on the customer's table, serve the meal, and collect the meal tickets.

[Problem to be solved by the invention]

Since the conventional method is performed as described above, there is no connection between the menu ordered by the customer and the table. Therefore, customers may be confused as to which table to serve the cooked menu to, or when the same menu has been ordered, which table should be served first. This invention was made in order to solve the above-mentioned conventional problems, and it is possible to display the order entered from the electronic cash register on the cooking section cooking instruction TV. With,
By inputting the slip number and table number from the table number input terminal, the table number is added to the menu displayed on the cooking instruction TV, and the purpose is to obtain a function that prints the menu name and table number on the printer when cooking is completed. shall be. [Means for solving the problem] The restaurant automation system according to Issue 11 is as follows:
Enter the customer's order from the electronic cash register,
It performs accounting processing, sends the information to the cooking instruction TV, displays it in the order it was input, and also stores the order details for each transaction in memory, and uses the table number input terminal to assign a number to each transaction. By entering the slip number and table number, the table number will be added to all orders for that transaction, the cooking instructions will be displayed on the TV, and when the cooking process is completed, the menu name and table number will be printed on the printer. be. [Operation] The table number addition function of this invention uses the slip number (receipt number) issued to the customer as a key, and by inputting the slip number and table number from the table number input terminal, cooking instructions are sent to the TV and displayed. A table number is added to the menu, and after the cooking is completed, a serving system with the menu name and table number printed is printed out. [Embodiment of the Invention] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. 1 and 2 are flowcharts showing the steps in which food is delivered to the customer after the transaction begins, and in the figures, 5TI-8T9 indicate each step. FIG. 3 shows an example of the eight-domain system configuration. In FIG. 3, (1) is an accounting processing section, which is a section that performs charge settlement. (2) is a cooking section, which cooks food according to the menu ordered by the customer. (3) is the customer service department, which receives orders for food, drinks, etc. from customers. (11) is electronic cash register II, (12)
j'r-F--7" number input terminal controller, (13) is a receipt issuing printer, (21) is a cooking instruction TV, (22) is a cooking completion switch panel, (23)
) is the cooking department Il? A JI device controller, (24) a serving instruction printer, and (31) a table number input terminal. Next, I will explain the operation. First, the customer's order is transferred to the electronic cash register (11
) (Step 8T1) o After entering all the customer's orders, perform gold wire processing (Step ST2
). At this time, a receipt is issued by the receipt issuing printer (13). The entered transaction information is
Cooking instruction TV (2) via cooking controller (23)
1) Display in the order ordered (Step 5T3)
), at this point, the table number of the menu displayed on the cooking instruction television (21) is "0" (FIG. 4 (1)) (step ST4). Next, the wait staff uses the table number input terminal (31)!
Then, using the slip number printed on the receipt issued to the customer as a key, the table number is input and transmitted (step ST5). The transmitted data is stored in the memory of the electronic cash register (11) for each slip number via the table number input terminal control (12), enters the table number area of 9 orders, and the information is sent to the cooking equipment. Via the controller (23), cooking instructions are displayed on the TV (21)K (Fig. 4)) (Step 8T6). Next, the cooking completion switch panel (
22) to input the line number of the completed order (step ST7). The cooking instructions are deleted from the television (21), and the serving instructions printer (24) outputs the serving system (FIG. 5) with the menu name and table number printed thereon (step 5T8). Next, the wait staff checks the serving system and food and brings it to the table (step ST9'').As can be seen from the above operation explanation, when the customer arrives at the table, the wait staff checks the table number and the customer's belongings. By simply entering the slip number printed on the receipt from the table number input terminal, you can accurately link the ordered dish with the serving light table number. Serving food can be carried out smoothly.In addition, as the order number 221 is displayed on the cooking instruction TV once the payment process is completed, cooking can be started quickly, reducing the time customers have to wait for their food. [Effect of the Invention J] As described above, according to this invention, by connecting the food ordered by the customer to the table where the customer is sitting, it is possible to maintain the serving order of the cooked food. , especially in serving food,
This eliminates the problem of food being delivered to the wrong table, and provides customers with fair service.

[Brief explanation of drawings]

1 to 5 are diagrams showing an embodiment of the present invention, in which FIGS. 1 and 2 are flowcharts showing the operating procedure, FIG. 3 is a connection diagram showing the hardware configuration of the system, and FIG. The figure shows an example of the screen displayed on the cooking instruction TV when inputting from the electronic cash register and when inputting from the table number input terminal, and FIG. 5 is a diagram showing an example of the arrangement dawn slip. FIG. 6 is a diagram showing the flow of a conventional prepayment restaurant system. In the figure, (11) is an electronic cash register (1
3) is a receipt issuing printer, (21) is a cooking instruction television, (24) is a layout line instruction printer, and (31) is a table number input terminal. Note that the same reference numerals in the figures indicate the same or equivalent parts.

Claims (1)

[Claims] Enter customer orders from electronic cash register,
This input order information is transmitted and displayed on the cooking instruction TV in the cooking department, and when the customer arrives at the table, the customer's order and table number are connected by inputting the table number from the table number input terminal. An automation system for restaurants that prints out the cooking menu contents and table number after cooking is complete.