JPS5856898B2 - Cafeteria management system - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION The present invention can be used in a cafeteria etc. to prepare and prepare ordered items, etc.
The present invention relates to a management system that allows food to be served rationally and without errors.

Traditionally, in cafeterias, food tickets (receipts) are issued at the food ticket issuing register for items ordered by customers, and when the customer is seated at a table, the server receives the meal ticket stub from the customer and sends the half to the kitchen. Cooking would begin upon presentation of the ticket, or the clerk at the ticket issuing register would communicate the ordered items and quantity over the intercom when the ticket was issued.

On the other hand, when servers received meal ticket stubs from customers, they either memorized the customer's chiful number or recorded the table number on the meal ticket stub with a pen. .

However, if there are multiple people serving the table, or if there are many types or quantities of items ordered, the kitchen may not be able to accurately determine the number of items to be prepared, and the food will be cooked in multiple batches, which may take time. It is difficult to serve meals in the order in which they are ordered.
There were a number of problems, such as incorrectly serving meals or not being served for a long time.

The present invention aims to improve these problems and provides a cafeteria management system that can completely manage the process from receiving an order from a customer to serving the food.

Hereinafter, one embodiment of the present invention will be described based on the drawings.

FIG. 1 shows the constituent countries of the cafeteria management system according to the present invention.

In the figure, reference numeral 1 denotes a food ticket issuing register, which issues food tickets in response to orders, stores money, etc., and stores data, and further transmits the data to the central processing unit.

2 is a central processing unit that controls data transmission between each device;
It processes and stores data from the food ticket issuing register 1, etc., and transmits the data to each device.

3 is a data line. 4 is a serving instruction device that manually inputs the meal ticket number (hereinafter referred to as receipt number) of the meal ticket issued by the meal ticket issuing register 1 (hereinafter referred to as receipt number) and the customer's table number (seat number) by key operation; The input data is transmitted to the central processing unit 2 via the data line 3.

Reference numeral 5 denotes a kitchen display device, which processes data from the meal ticket issuing register 1 and data from the serving instruction device 4 in the central processing unit 2, receives the processed data via the data line 3, and issues orders. The name of the item received, the customer's table number, the number of items ordered, etc. are displayed.

6 is a terminator which always maintains the data transmission state of the data line 3 at an optimum level.

Next, the operation of the cafeteria management system according to the present invention will be explained based on FIGS. 2 to 5.

FIG. 2 is a block diagram of an embodiment of the meal ticket issuing register of the cafeteria management system according to the present invention, FIG. 3 is a block diagram of an embodiment of the central processing unit, and FIG. 4 is an embodiment of the meal distribution instruction device. FIG. 5 is a block diagram of an embodiment of the kitchen display device.

In the figure, if the items ordered by the customer are, for example, "1 piece" of "lemon tea" and "1 piece" of "iced coffee," then the item name/key is "lemon tea" on the keyboard of the human resources department 11. Operate the key, and then operate the item name/key "Iced Coffee 1" key.

Signals generated by key operations on the input section 11 are processed at the input control section 12 and applied to the screen control section 13 .

Then, the screen control unit 13 processes the screen, and the screen display unit 14
(For example, on a cathode ray tube display), display the item name and unit price as "Lemon tea...300.Iced coffee...
...350'', transaction date data, and receipt number are displayed on separate lines.

Then, when the transfer of money, etc. is completed and the transaction end key (for example, total key, etc.) is operated in the input unit 11, the human data from the human power unit 11 is processed by the input control unit 12. The results are transmitted to the screen control section 13, the total amount, etc. are displayed on the screen display section, and are stored in the storage section 15.

Furthermore, the human control unit 12 controls the printing unit 16 to print and issue a receipt (meal ticket) as shown in FIG.

The issued receipt 61 has a store name display section 62, and the data displayed on the screen on the screen display section 14, that is, the item name, unit price, total amount, and receipt number/issue date data 63 are printed. Ru.

A perforation 64 is added to the bottom edge of the receipt 61 to make it easy to separate, and the same total amount, receipt number, and issue date data as on the top are printed at the bottom of the perforation 64 to form a receipt stub. do.

This receipt is given to the customer. On the other hand, when a transaction is completed or a key is operated on the input section 11, the input control section 12 controls the communication control section 17, and the data is processed by the human control section 12 via the transmission/reception section 18 and the data line 3. The data (for example, item name, order quantity, receipt number, etc.) is transmitted to the central processing unit 2.

The data transmitted to the central processing unit 2 is sent to the terminal communication control unit 2.
The order item data is added to the order item data classification section 24 via the communication buffer 22 and the terminal data processing distributor 23 controlled by the data processing section 1.

The data manually entered into the order item data classification section 24 is classified by department (for example, Japanese food department, Western food department, beverage department, etc.), and is classified into departmental sales register writing section 25 and departmental display register writing section 28. and are written in the sales register for each department and the display register for each department.

The display register 29 has a plurality of data storage areas for each item name as shown in FIG. 6.

That is, the data storage area for each item name includes an item name storage area 65 for storing the item name, a plurality of data cells 66, and a total register area 70 for storing the total number inputted and stored. .

Each data cell 66 has a receipt number storage area 67 for storing the receipt number, a table number storage area 68 for storing the customer's table number, and a time counter area for storing the time since the customer took a seat at the table. 69
have.

Each time data is input to any of the data cells 66, the total register 70 counts and amplifies one unit.

Then, the data written and stored in the display register 29, that is, the item name 65 and the count number of the total counter 70, are read out by the departmental kitchen display data reading section 30 and sent to the communication data buffer 22. The data is then received by the transmitting/receiving section 56 of the kitchen display device 5 via the data line 3, controlled by the communication control section 53, and added to the screen control section 54.

The data input to the screen control section 54 is stored in the storage section of the screen display section 54 and displayed on the display screen as shown in FIG.

FIG. 8 is a diagram showing an example of a display on a kitchen display device. On a display surface 71, the name of the ordered item "Lemon Tea" 72, the number of items ordered "1", the order mark "oj 73", and the order mark "oj 73" are displayed. [Display J74 on one line.]

On the display screen 71, data regarding cooking and serving in the same department is displayed in multiple lines for each item name (see FIG. 8).

On the other hand, when a customer who has received a receipt 61 at the food ticket issuing register 1 is seated at a table, the server receives the receipt stub from the customer, and manually enters the receipt number and table number using the manual section 41 of the meal distribution instruction device 4. .

This input data is processed by the input control section 42 and displayed on the display section 43, and the input section 41 confirms the manually input data.The input control section 42 controls the communication control section 44, and then passes through the transmission/reception section 45. Data is transmitted via data line 3 to central processing unit 2 .

Transmission data from the catering instruction device 4 is transferred to the communication buffer 22.
, through the terminal data processing distributor 23 to the serving instruction data writing section 32, and based on the receipt number of the data, the corresponding storage area of the data cell by item name of the display register 29,
That is, it is stored in the table number storage area 68 shown in FIG.

At the same time, the timer unit 33 is controlled and starts counting time.

Then, the timer section 33 prints a signal to the time display data writing section 34 at every set time (for example, every 1 minute or every 2 minutes), and the signal is sent to the display register 29 via the time display data writing section 34. Applicable storage area of data cells by item name,
That is, the signal is input to the time counter area 69 shown in FIG. 6 and counted.

In this way, when a table number is input in the serving instruction device 4, it is stored in a predetermined area in the display register 29 of the central processing unit 2, and the data in the stored display diagram register 29 is used as kitchen display data. The information is read out by the reading unit 30 and transmitted to the kitchen display device 5.

The data transmitted to the kitchen display device 5 is transmitted to the communication control unit 53.
The data stored in the screen control unit 54 is rewritten with the newly transmitted data, and the corresponding order mark rOJ73 on the display screen 71 is displayed as shown in FIG. Table number, e.g. "O8"
The display is changed to a number corresponding to the table number, such as 75.

Further, as described above, when the receipt number and table number are input from the serving instruction device 4, the central processing device 2
The timer unit 33 operates, starts counting time, outputs a signal at every set time, and adds the signal to the corresponding time counter area 69 of the display register 29 to be counted.

On the other hand, the central processing unit 2 has a function to manage the time from when the receipt number and table number are input.

That is, the central processing unit 2
Every minute), the count number in the time counter area 69 of each data cell by item name of the display register 29 is detected and compared, and a data cell that has reached a certain count number is detected, and the display data reading unit for the kitchen Display register 29 corresponding to 30
It commands reading of data by item name, and transmits the read data to the kitchen display device 5.

In the kitchen display device 5, the data transmitted from the central processing unit 2 is processed by the screen control unit 54 via the communication control unit 53, the storage unit is rewritten, and the corresponding part is displayed as shown in FIG. Change.

That is, the numerical area in which the table number is displayed like the mark 76 on the display surface 71 is displayed in reverse.

The meaning of this display is that the customer who ordered the food,
It notifies cooks and servers in the kitchen that a set time (e.g., 15 minutes) has elapsed since you got your meal ticket and were seated at the table.
5 minutes) and blinking the display according to the same procedure as above, the time can be further managed.

To summarize the screen display in FIG. 8, when a meal ticket is issued at the meal ticket issuing register 1, the name of the ordered item "Lemon Tea" 72 is displayed on the left side of the display screen 71, and on the right side. The order quantity mark l0J73 is displayed, and the total number r that must be cooked and served is displayed on the far right.
(1) J74 is displayed in one line.

The mark "0" in the order quantity indicates that the customer has not yet been seated at the table.

Then, the customer is seated at the table, and the server uses the serving instruction device 4 to input the receipt number and table number (for example, 08
When the number) is manually added, the number mark rOJ7 is displayed on the display screen 71.
3 is changed to the table number "08" 75 as shown in the second line, and the table number of the serving light is displayed.

On the other hand, when the set time (for example, 15 minutes) has elapsed after the server inputs the customer's table number on the serving instruction device 4, the table number on the display screen 71 is displayed in the third line of the figure. A special display rll with the numeric area highlighted, as in
The display changes to J76.

Therefore, the table number displayed in this special display 111J76 indicates that the table has been occupied for 15 minutes after being seated, and serves as an instruction mark for the cook and serving staff to hurry.

Next, when the cooking is finished in the kitchen and the food is served on the table, the serving staff checks the table number 75 displayed on the screen display section 55 of the kitchen display device 5, and the item name and Operate keys and finish serving/keys.

The item name/key of this kitchen display device 5 and the completion of serving/
Signals resulting from key operations are processed by the input control unit 52, controlled by the communication control unit 53, passed through the transmission/reception unit 56, and are applied to the kitchen display data erasing unit 31 of the central processing unit 2 via the data line 3.

The kitchen display data erasing section 31 shifts the corresponding data cells for each item name in the display register 29 based on the input data, and displays the screen display section 55 of the kitchen display device 5.
The table number is erased from the display screen 71 of.

That is, in the storage area of data by item name in the display register 29, the range of data cells that can be displayed on the kitchen display device 5 is limited.

Therefore, by operating the above-mentioned Serving End key, the corresponding data cell is shifted and moved out of the range of data cells that can be displayed, so that it is substantially erased from the display surface 71 of the screen display section 55.

Furthermore, when the corresponding table number is erased, the display screen 7
The total number on the rightmost side of 1 is subtracted by the erased number and displayed.

In addition, data outputted when a meal ticket is issued by the meal ticket issuing register 1 is arithmetic processed by the input control unit 12.
The information is written and stored in each of the departmental register area and item name register area of the storage unit 15.

At the same time, the central processing unit 2 via data line 3
The ordered item data classification unit 24 classifies the ordered items by department, and the departmental sales register writing unit 25 writes and stores them in the item name register area and the transaction register area of the departmental sales register 26, respectively. .

Next, we will explain the inspection and settlement of this cafeteria management system.

Now, when the food ticket issuing register 1 is set to the inspection mode, the inspection signal is processed by the input control section 12, controls the communication control section 17, is received by the central processing unit 2 via the data line 3, and is sent to the inspection/settlement calculation section. 35 and sales register 26
Reads the sales data stored in the , performs calculation processing,
Data is transmitted to the meal ticket issuing register 1 via the data line 3.

In the food ticket issuing register 1, the input control section 12 processes the transmitted data, controls the printing section 16, and prints out the total sales.

At this time, the data stored in the preset register 37 of the central processing unit 2 is also read out to the inspection/settlement calculation section 35 and printed at the printing section of the meal ticket issuing register 1 at the same time.

In this inspection mode, any stored data in the respective storage units remains intact and is therefore used for data inspection during operation of the cafeteria management system.

On the other hand, when the food ticket issuing register 1 is set to the settlement mode, the sales data stored in the sales register 26 is read out to the inspection/settlement calculation section 35, similar to the above-mentioned inspection mode.
It is processed and printed out by the printing unit 16 of the meal ticket issuing register 1 in the same manner as in the inspection mode.

Then, when the sales total is printed in the payment mode, all the memory contents of the sales register 26 and the display register 29 of the central processing unit 2 are erased, and at the same time, the sales of the memory section 15 of the meal ticket issuing register 1 are erased. All related data will also be deleted.

Therefore, operating the payment mode in the meal ticket issuing register 1 puts the cafeteria management system into an initial state, and by performing the payment operation at the end of the day, it is possible to reliably collect data for each -day.

Next, the input settings for preset item names and unit prices for each item will be explained.

Presetting is performed by switching the input section of the meal ticket issuing register 1 to preset mode.

The item names and keys in the input section 11 of the food ticket issuing register 1 are automatically converted to specific characters and keys by setting the preset mode. When inputting item names, press the corresponding keys in the order of the letters of the desired item name. This is done by operating the item registration key, then operating the key specified for the input item name, and finally operating the transaction end key (for example, total key).

In this way, the signals manually input by the human power section 11 of the food ticket issuing register 1 are processed by the input control section 12, stored in the preset storage area of the storage section 15, and further displayed on the screen display section 14 via the screen control section 13. .

At the same time, it controls the communication control unit 17 to write preset data to the central processing unit 2 via the data line 3.
It is stored in a predetermined area of the preset register 37 via the reading section 36.

In a similar manner, unit prices for items can also be preset.

The unit price is preset by operating the numbers/keys and item name/keys on the input section 11 of the food ticket issuing register 1.

The preset data created manually in this way is stored in the central processing unit 2.
The information is stored in the storage unit 27 at any time and read out when necessary.

Therefore, the storage unit 27 is a nonvolatile storage device, for example,
Once the preset data is input using a disk-type magnetic storage device, the preset data stored in the storage unit 27 can be retrieved as needed, for example, without manually inputting the preset data when the cafeteria management system is restarted. can be read and written and stored in each required storage unit.

Note that the date data can be registered by performing an input correction operation in either the inspection or payment mode.

For example, when manually inputting March 15, 1981, J81
You can manually enter 0315J using numbers and keys, and then use the date and keys at the end.

This date data is stored in the date register of the central processing unit 2 and also in the register of the storage unit 15 of the meal ticket issuing register 1, and is used as the date data of the receipt 61 or the date data of printout for inspection, payment, etc. It is read and used accordingly.

Although the storage section 27 of the central processing unit 2 was described in the description of the preset manual operation, it can also exchange data with the sales register 26 and the display register 29 as necessary.

Therefore, it operates to supplement the storage capacity of each register.

As described above, since the items ordered manually at the food ticket issuing register are completely managed by the central processing unit, management can be checked from cooking to serving.

This means that in the kitchen, the name of the ordered item and the number of items ordered can always be accurately known, and the elapsed time since the customer has been seated can also be known from a specific display.

Therefore, it is possible to easily know which items to start cooking and how many items to cook.

On the other hand, the server can easily know which table to serve the cooked item to by looking at the displayed table number, which prevents troubles such as serving to the wrong table, especially when multiple people are serving the food. The effect is very strong in large cafeterias where servers work.

Furthermore, if the number of customers is keyed in at the time of issuing the meal ticket at the food ticket issuing register and stored in the register that totals the number of customers, the number of customers visiting the store can also be known.

In the explanation of this cafeteria management device, each terminal device (for example, meal ticket issuing register, etc.) was explained as one unit, but by assigning a code number to each terminal device for identification, it is possible to use multiple terminals without any problem. It can be operated similarly.

Additionally, in a cafeteria management system that has multiple food ticket issuing registers, sales data for the entire system can be printed out at any food ticket issuing register, and the entire system is controlled by one central processing unit. Naturally, this is possible.

[Brief explanation of drawings]

FIG. 1 is a block diagram of a cafeteria cleanliness system according to the present invention. Fig. 2 is a block diagram of an embodiment of the food ticket issuing register of the system, Fig. 3 is a block diagram of an embodiment of the central processing unit of the system, and Fig. 4 is an embodiment of the meal distribution instruction device of the system. FIG. 5 is a block diagram of an embodiment of the kitchen display device of the same system. FIG. 6 is a diagram showing an example of the structure of a data storage area for each item name in the display register of the central processing unit. FIG. 7 is a diagram showing an embodiment of a receipt issued by a food ticket issuing register according to the present invention. FIG. 8 is a diagram showing an example of display on the display surface of the kitchen display device. In the figure, 1 is a food ticket issuing register, 2 is a central processing unit, 3 is a data line, 4 is a serving instruction device, 5 is a kitchen display device, 11, 41, 51 is a human power department, and 12, 42, 52 are human power Control unit, 13 and 54 are screen control units, 14 and 55 are screen display units, 15 is storage unit, 16 is printing unit, 17 and 44
, 53 is a communication control unit, 18, 45, 56 are transmitting/receiving units, 22 is a communication buffer, 23 is a terminal data processing distributor, 24 is an order item data classification unit, 25 is a sales register writing unit, 26 is for sales 27 is a storage section, 28 is a display register writing section, 29 is a display register, 30 is a kitchen display data reading section, 31 is a kitchen display data erasing section, 32 is a serving instruction data writing section, 33 is a Timer section, 35
Reference numeral 36 indicates an inspection/account calculation unit, 36 a preset data writing/reading unit, and 37 a preset register.

Claims (1)

[Claims] 1 A central processing unit and at least one unit that inputs the ordered item name and quantity by key operation, issues a meal ticket, processes and stores the data, and transmits the data to the central processing unit via a data line. a food ticket issuing register; and at least one meal server that inputs the meal ticket number of the meal ticket and the table number or seat number at which the customer is seated by key operation, and transmits the input data to the central processing unit via a data line. An instruction device receives data transmitted from the central processing unit that processes data from the food ticket issuing register and transmission data from the meal distribution instruction device via a data line, and receives an order at the food ticket issuing register. The item name, order quantity, and table number or seat number from the serving instruction device are displayed on the display.
The data obtained from the operation of the keys and the completion of serving/key are transmitted to the central processing unit and processed, and the display unit displays the ordered quantity of the ordered item name and the table number or seat number. A cafeteria management system comprising at least one kitchen display device whose display screen can be changed or deleted.