JPH1145300A - Order management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provided efficient order services by updating the registration order of different kinds of submenu of a set menu by set menus. SOLUTION: When a set menu is ordered, a terminal device 10 displays the main menu corresponding to the key input at a menu display part. The registration order of submenus for the main menu is predetermined and the set menu is displayed at the menu display part in this registration order, but the registration can be updated. To update the registration order, a controller 11 has a managing means which manages a menu master. The managing means perform totalization in the decreasing order of combinations by submenus for the main menu according to the order result of repeatedly inputted set menus and updates the registration order of submenus for the main menu by the set menus according to the combination order.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a portable terminal device (hereinafter referred to as a terminal device) or a POS (Point of Sales) device for receiving an order in a restaurant or the like, and to register and process the received order data. An order management system for performing.

[0002]

2. Description of the Related Art In a conventional order management system, order data is input from a terminal device or a POS device, and the input order data is transmitted to a controller. Output to a display device has been performed.
For this reason, the terminal device and the POS device include a menu display unit such as a liquid crystal display, a menu selection unit by key input, and a transmission unit that transmits order data to the controller wirelessly or by wire.

[0003] By the way, among menus, besides a single item menu, there is a set menu formed by combining a main menu and a plurality of submenus, and at least one of the plurality of submenus is selected to select a main menu. In some cases. For example, in the case of a cake set menu, in addition to providing cake as the main menu, hot tea, iced tea,
One of a plurality of submenus such as hot coffee and iced coffee is selected and provided. Then, in the terminal device or the POS device, when a cake set is input by key input, the menu display unit displays all of the plurality of submenus in addition to the main menu, and selects from among the plurality of submenus according to the customer's order. An operation of selecting and inputting one is performed.

For this reason, in a terminal device or a POS device, all menus (including set menus) for accepting orders are stored and held as a menu master. The registration order of the plurality of submenus with respect to the main menu is determined in advance, and the set menu is displayed on the menu display unit based on the registration order.

[0005]

However, depending on the set menu, there are cases where more than ten types of submenus are added to the main menu. In some cases, a submenu with a high order frequency is registered in a low registration order. This is because the order frequency of a sub-menu such as iced coffee can greatly change between winter and summer seasons. In this case, the menu display unit cannot display all the submenus on one screen, and it is necessary to perform a screen switching operation and then select a submenu, which complicates the operation.

An object of the present invention is to provide an order management system having a function of updating the registration order of a plurality of submenus with respect to a main menu based on the results of order data of a set menu.

[0007]

According to the present invention, there is provided at least one of a terminal device and a POS device which store and hold all menus for accepting orders as a menu master. In an order management system for transmitting order data to a controller, which stores and retains the menu master and outputs the received order data to a printer or a display device of a kitchen or a reception counter, the terminal device, the POS device Have menu display means, menu selection means, and data transmission / reception means, and each of the menus includes a set menu formed by a combination of a main menu and a plurality of submenus. Select at least one from the And the registration order of the plurality of submenus with respect to the main menu is determined in advance, and the set menu is displayed on the menu display means based on the registration order, A management unit for managing the menu master, wherein the management unit counts the combination order of the submenus with respect to the main menu from the order record of the set menu in ascending order of combination for each submenu, and The registration order of the plurality of submenus with respect to the main menu is updated for each set menu based on the order, and the menu master in the terminal device, the POS device, and the controller is updated.

[0008] When the management means is included in the controller, the controller receives the order data including the set menu from the terminal device or the POS device, and sets the set of submenus with respect to the main menu. The joining order is totaled for each submenu, and the registration order of the plurality of submenus with respect to the main menu is updated for each set menu based on the combination order, and the menu master in the terminal device, the POS device, and the controller is updated. To update.

On the other hand, when the management means is included in the POS device, when the order data including the set menu is input, the POS device determines the combination order of the submenu with respect to the main menu at the time of accounting. Are updated for each submenu, and the registration order of the plurality of submenus with respect to the main menu is updated for each set menu based on the combination order, and the terminal device, the P
The OS device updates the menu master in the controller.

[0010] It is preferable that any one of the terminal device, the POS device, and the controller is provided with means for designating update of the menu master.

[0011]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Referring to FIGS.
A preferred embodiment of the present invention will be described. Here, in FIG. 1, order data is input from the terminal device 10 and the order data is transmitted to the controller 11 wirelessly or by wire. The controller 11 transmits the received order data to the printer 12 and the display device 13 placed in the kitchen. An order management system that outputs data to the printer 14 placed on the reception counter will be described. The order management system further includes a POS device 15 placed at a reception counter as a higher-level device of the controller 11.
The terminal device 10 includes a menu display unit such as a liquid crystal display, a menu selection unit by key input, a transmission unit that transmits order data to the controller wirelessly or by wire, and a reception unit that receives update data from the controller 11. have. The POS device 15 exchanges management data including order data with the controller 11.

Terminal device 10, controller 11, POS
The device 15 stores and holds all menus (including set menus) that accept orders as menu masters. In this case, the menu master in the terminal device 10 is data of only the menu, but in the menu master in the controller 11 and the POS device 15, not only the menu but also the unit price is added for each menu. This is because it is necessary to perform the accounting calculation of the menu provided for each customer, but it is not the gist of the present invention, so the detailed description is omitted.

When a set menu is ordered, the terminal device 10 displays a plurality of submenus on the menu display unit in addition to the corresponding main menu by a waiter or waitless key input as in the related art. Then, one submenu is selected with a key from the submenus according to the customer's order. The registration order of the main menu of multiple submenus is determined in advance, and the set menu is displayed on the menu display based on this registration order, but this registration order can be updated by the function described later It is.

In order to enable the registration order to be updated, the controller 11 has management means for managing the menu master. This management means tabulates the combination order of the submenus with respect to the main menu in ascending order of the combination for each submenu from the repeatedly input set menu order results, and based on the combination order, a plurality of submenus with respect to the main menu. Is updated for each set menu.

[0015] For example, the set menu of a cake set is targeted. For the sake of simplicity, the set menu of the cake set includes hot tea, iced tea, hot coffee, iced coffee, hot oolong tea, and ice oolong tea. , Orange juice, and grape juice are additionally displayed. Then, as shown in FIG. 3A, the main menu is displayed as a cake set,
The order of registration in the first submenu is hot tea (H Kocha), ice tea (I Kocha), hot coffee (H Kocha).
Coffee), ice coffee (I coffee), hot oolong tea (H oolong), ice oolong tea (I oolong), orange juice (orange), and grape juice (grape). In this case, the first screen displays submenus of H Kocha, I Kocha, H coffee, and I coffee, and the next screen displays H Oolong, I coffee.
Oolong, orange and grape are displayed.

Referring also to FIG. 2, an order input device, ie, terminal device 10 transmits order data to controller 11 each time an order is received from a customer. If the received order data is the set menu of the cake set, the controller 11 totals the number of combinations of the main menu and the submenu, and stores the total number in the built-in storage device as a totaling file. This totaling operation is repeated each time the set menu of the cake set is received, until an update designation operation described later is performed. Of course, such tallying work is not limited to the cake set menu,
This is performed for all set menus, but here, only the cake set will be described.

The controller 11 is provided with means for designating update of the menu master by key input.
An update designation operation is performed by the operator as needed. When this operation is performed, the menu master management means in the controller 11 updates the submenu by referring to the combination total file related to the set menu of the cake set, and rearranging the submenus in the order of the combination with the main menu. As a result of this update, the registration order of the submenu is ice coffee, ice tea, ice oolong tea, hot coffee, hot tea, hot oolong tea,
Assume that the order is orange juice and grape juice. This is the case of cake set, ice coffee is the most ordered for sub menu, below, ice tea, ice oolong tea, hot coffee, hot tea,
It means hot oolong tea, orange juice and grape juice in that order. In this case, the menu master management means updates the menu master in the controller 11 to the above-mentioned registration order.

Next, the menu master management means transmits the updated contents of the menu master to the terminal device 10 and the POS device 15. Upon receiving the updated contents of the menu master, each of the terminal device 10 and the POS device 15 changes the contents of the built-in menu master to the updated menu master. As a result, at the time of subsequent order acceptance, when a key input for accepting an order for a cake set is performed, as shown in FIG. The display is performed in the order of registration of koucha, I oolong, and H coffee, and the next screen is displayed in the order of H koucha, H oolong, orange, and grape.

Due to such an update, the waiter or waitress needs to switch the display screen when accepting an order for the cake set, because a submenu with a high probability of order is displayed on the first display screen. Is almost gone. The waiter or waitress can know what is most often ordered as a submenu in the case of a cake set.

In the above description, the order is accepted by the terminal device 10, but depending on the place where the order management system is installed, the terminal device 10 is not used and the POS device 15 placed in the reception counter is not used. In some cases, an order is received in advance of taking a seat. In this case, in the above-described operation, the POS device 15 performs the same operation as the above-described terminal device 10 with the controller 11. The set menu management means may be included in the POS device 15. And in this case,
When the order data including the set menu is input, the POS device 15 counts the combination order of the sub-menus for the main menu for each sub-menu at the time of accounting, and based on the combination order, a plurality of sub-menus for the main menu. The registration order is updated for each set menu, and the menu master in the POS device 15 and the controller 11 is updated.

The means for designating the update of the menu master may be provided not in the controller 11 but in either the terminal device 10 or the POS device 15.

[0022]

According to the present invention described above, the registration order of a plurality of types of submenus in a set menu can be updated for each set menu, so that the order data, especially the set menu, can be obtained from an order input device of a terminal device or a POS device. Can be reduced, the number of key inputs for switching display screens can be reduced, and an efficient ordering service can be provided. Further, it is possible to know the combination frequency of the main menu and the submenu.

[Brief description of the drawings]

FIG. 1 is a diagram showing a system configuration of the present invention.

FIG. 2 is a diagram for explaining a set menu update operation according to the present invention.

FIG. 3 is a diagram showing a display example of a set menu on a terminal device according to the present invention.

[Description of Signs] 10 Portable terminal device 11 Controller 12, 14 Printer 13 Display device 15 POS device

Claims (4)

[Claims] 1. A portable terminal device (hereinafter referred to as a terminal device) that stores and holds all menus for accepting orders as a menu master, a POS (Point-to-Point)
f Sales) device, and transmits order data input from the terminal device or the POS device to a controller, the controller stores and retains the menu master, and transmits the received order data to a kitchen or reception desk. In an order management system for outputting to a printer and a display device of a counter, the terminal device and the POS device each include a menu display unit, a menu selection unit, and a data transmission / reception unit. There is a set menu in combination with a plurality of submenus, at least one of the plurality of submenus is selected and provided in addition to the main menu, and the plurality of submenus are provided. The registration order for the main menu is determined in advance, The set menu is displayed on the menu display means based on the registration order of the set menu, and has a management means for managing the menu master. , And the registration order of the plurality of submenus with respect to the main menu is updated for each set menu based on the combination order, and the terminal device An order management system for updating the menu master in the POS device and the controller. 2. The order management system according to claim 1, wherein said management means is included in said controller,
The controller, when receiving the order data including the set menu from the terminal device or the POS device, totals a combination order of the sub-menu with respect to the main menu for each sub-menu, and based on the combination order, An order management system, wherein the order of registration of the plurality of submenus with respect to a main menu is updated for each set menu, and the menu masters in the terminal device, the POS device, and the controller are updated. 3. The order management system according to claim 1, wherein the management means is included in the POS device, and the POS device receives the order data including the set menu and sets the main data at the time of accounting. The combination order of the sub-menus with respect to the menu is totaled for each sub-menu, and the registration order of the plurality of sub-menus with respect to the main menu is updated for each set menu based on the combination order, and the terminal device and the POS device are updated. And updating the menu master in the controller. 4. The order management system according to claim 1, wherein the terminal device, the POS device,
An order management system, comprising: means for designating update of the menu master in any of the controllers.