JP2003331025A - Order entry system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an order entry system for imparting a cooking support means to a restaurant staff with less operational experience or a restaurant staff who cooks a menu with less frequency of order, etc. <P>SOLUTION: This invention is arranged so that it is at least provided with a plurality of ordering devices 01 that transmits order information regarding orders accepted from guests, an order entry system controller 03 that receives the order information transmitted from the order input devices and stores the order information in a storage device and an order data display device 05 that displays cooking information regarding cooking on the basis of the stored information. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an order entry system for managing order information received from customers at restaurants such as restaurants and hotels.

[0002]

2. Description of the Related Art In restaurants such as restaurants and hotels, a clerk who cooks, based on the contents of a menu ordered in order to provide a comfortable meal to a customer, includes a cooking method, a procedure, a time, and the like. It is necessary to proceed with cooking while making appropriate decisions such as. For this reason, in order to be able to perform a series of cooking without delay, it was necessary to gain practical experience for all menus, which required time, cost, and effort.

[0003]

[Problems to be Solved by the Invention] Although education by OJT is most effective in education of new employees and part-time jobs,
Education during the busy season of the store is difficult in terms of operation, so it is necessary to use idle time and other idle time, and to set up additional time for education. Become.

[0004] In addition, even in a store clerk with practical experience,
When changing menus on a daily basis or in the season, it is likely to cause troubles such as checking the cooking method each time, such as menus that are infrequently ordered, or extending the service due to cooking mistakes or providing the menu during busy seasons. .

Therefore, the present invention is to solve the above problems by displaying a still image or a moving image on the order data display device connected to the order entry system to assist the clerk in the cooking method.

[0006]

The order entry system of the present invention receives a plurality of order input devices for transmitting order information relating to an order received from a customer and the order information transmitted from the order input device. At least an order entry system control device that stores the order information in a storage device and an order data display device that displays cooking information related to cooking based on the stored information.

[0007]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT An embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a configuration example of an order entry system that is an embodiment of the present invention. The input device 01 is carried by a clerk and used when receiving an order. Menu items are set in advance in the input device 01, and data such as menus, quantities, and table numbers are input according to customer orders. The entered order is wirelessly transmitted to the transfer station 02.

The transfer station 02 transfers the received order to the order entry system control device 03 and converts it into necessary data such as accounting data and cooking data used in the POS and server. After this, the order entry system control device 03 is transferred to the transfer station 02.
The order data is transferred to the order data display device 05, and the transfer station 02 transfers the data to the output device 04.

The output device 04 outputs the received order in a specified format and uses it for confirmation of accounting slips and servings. The order data display device 05 displays a menu, quantity, cooking status, etc. on the screen for the order contents transferred from the order entry system control device 03. Although the clerk cooks while checking this screen, he can obtain various information by touching the display screen with his finger.

The order data display device 05 is normally shown in FIG.
The following order information (order content, order quantity, table number, cooking status, etc.) is displayed on the screen. The menu display area 06 displays the ordered menu contents. Reference numeral 08 denotes a table number, and the order quantity of each table is displayed as a number in a column below the table number display area 08. The button displaying the number 09 is an order quantity display button showing the number of orders of the menu in each table.

The total order display portion 07 shows the total amount of the same menu displayed in the menu display portion 06 that is not cooked or is being cooked. When the cooking is completed, the order quantity display button 09 is pressed. By doing so, cooking can be completed, and a check mark is displayed on the button. This makes it possible to distinguish between cooked and uncooked food. When the check mark is displayed on the order quantity display button 09, the numerical value on the button displaying the check mark is automatically subtracted from the total number of orders in the total order display area 07, and the total order display area 07 is uncooked. , Or only the number of menus being cooked is displayed. The screen scroll button 10 is a button for displaying the order contents of a table other than the currently displayed table number, and when the button is pressed, the screen scrolls left and right. Undisplayed order data instruction section 11
Is displayed when one screen of the menu display unit 06 cannot be displayed. When viewing the continuation, the continuation can be displayed by pressing the page switching button 12. For example, A0 displayed in the table number display section
In case of 3, there are 3 uncooked orders on the screen (check mark)
Although being displayed, when the page switching button 12 is pressed, the menu of the next page is displayed as shown in FIG.

When the menu display area 06 of the order data display device 05 is touched, the OLE_LINK1 cooking method is displayed.
The display selection screen 13 for selecting whether to display the K1 still image or the moving image is displayed as shown in FIG. 4, and can be selected according to the skill level and application of the cook. When the display method is determined, the image display screen 14 as shown in FIG. 5 is newly displayed, and the cooking method related to the touched menu is displayed on the image display screen 14.

In this system, still image and moving image data relating to all menus are stored in the order entry system control device 03, and the menu display unit 06 is displayed.
By touching, the still image and moving image data are downloaded and streamed from the order entry system control device 03 when necessary. As a result, the order data display device 05 can be realized with a minimum necessary and relatively inexpensive structure. Still image and video data can also be stored in a server or POS connected to the order entry system, and the order entry system controller 0
The same function can be easily realized even in a relatively small order entry system that does not use 3.

[0014]

By displaying the cooking method as a still image and a moving image, the following effects can be obtained. The still image display is mainly used by a clerk who understands the cooking procedure etc. as a confirmation act when a menu with a low order frequency or a new menu immediately after a menu change is ordered. In addition to being able to shorten the time, it is possible to always check the cooking method from the image, it is possible to prevent accidents such as cooking mistakes and difference in serving time.

By displaying the cooking procedure together with the sound in the moving image display, even a salesperson such as a new employee or a part-time job who has little practical experience can cook without delay by performing the cooking according to the display. It will be possible. In addition, by using it at OJT, it will not be necessary to shorten the training time and labor of newcomers and part-time workers, which has been required until now, and by using it for idle time at stores, cooking time can be utilized. It becomes possible to improve work efficiency such as being able to master. Further, by matching the cooking time in the moving image with the actual work, it is possible to always maintain a constant cooking quality without being influenced by the cook.

[Brief description of drawings]

FIG. 1 is a configuration diagram of an order entry system showing an embodiment of the present invention.

FIG. 2 is an example of a display screen of an order data display device.

FIG. 3 is an example of a display screen when a page switching button 12 of the order data display device is pressed.

FIG. 4 is an example of a display selection screen of the order data display device.

FIG. 5 is an example of an image display screen of the order data display device.

[Explanation of symbols]

01 Order input device 02 Transfer station 03 Order entry system controller 04 Output device 05 Order data display device 06 Menu display section 07 All orders display section 08 Table number display 09 Order quantity display button 10 screen scroll buttons 11 Undisplayed order data instruction section 12 page switch button 13 Display selection screen 14 Image display screen

Claims (5)

[Claims] 1. A plurality of order input devices for transmitting order information related to an order received from a customer, and an order entry for receiving the order information transmitted from the order input device and storing the order information in a storage device. An order entry system comprising at least a system control device and an order data display device for displaying cooking information on cooking based on the stored information. 2. The order data display device has a display unit which displays the cooking information so that either a still image or a moving image can be selected and which can be input from a display screen. The listed order entry system. 3. The order entry system control device has a database of image data relating to the still image or the moving image, and the order data display device receives the image data from the order entry system control device as necessary. The order entry system according to claim 1 or 2, wherein the order entry system is displayed so that it can be browsed while being downloaded or streamed. 4. The order entry system according to claim 1, 2, or 3, wherein the cooking information includes at least one of a material used for cooking and a cooking method. 5. The order entry system according to claim 2, wherein, when the order data display device touches the display screen, the next operation is displayed in a hierarchical structure.