JPH11339105A - Automatic cash transacting device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To make the rumbling start time of buzzer or receiving voice guidance changeable for every transaction by setting the time value between after discharging a medium till rumbling of buzzer or receiving voice guidance with value of a variable area and setting timer value inputted from an operation panel to the variable area. SOLUTION: When a confirmation key is depressed from a customer operating part 201, center transmission is executed and a transaction request telegraphic message is transmitted to a host computer 104 by using a host transmitting and receiving controlling part 206. The computer 104 checks the validity of a transaction request and transmits the result as a transaction answer telegraphic message to an ATM 102. When the ATM 102 receives the transaction answer telegraphic message from the computer 104 with center receiving, it decides whether buzzer rumbling start time is added to received data and sets received time data to a receiving timer when the decision is YES. When the decision is NO, the value of a set buzzer rumbling start time area is set to the receiving timer.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic teller machine in a financial institution, and more particularly, to sound a buzzer or a receiving voice guidance to prevent forgetting to receive a medium when a customer makes a transaction using the automatic teller machine. About the method.

[0002]

2. Description of the Related Art In the prior art, a buzzer or a received voice guidance is sounded to prevent a customer from forgetting to take out a medium. However, since the sounding start time is a fixed value, the sound starting time is changed for each device or each transaction. I couldn't do that.

[0003]

In the above-mentioned conventional system, even if the automatic teller machine is installed in a narrow store or a wide store, the buzzer or the time at which the voice guidance is started to sound is the same. Then, when the customer forgets to take the medium, there is a problem that the customer goes out of the store when the buzzer or the receiving voice guidance for notifying the sound starts to sound, and the user forgets to take the medium. In a large store, when a plurality of automatic teller machines are adjacent to each other, there has been a problem that it is too noisy. In addition, since the buzzer or the voice guidance start time of receiving voice is the same for all customers who use the automatic teller machine, for example, the elderly may feel as if they are being operated. There were also points.

According to the present invention, while a bank having an automatic teller machine is worried about measures to prevent a customer from taking out a medium, it is possible to prevent the user from forgetting to take out a medium in accordance with the environment in which the apparatus is installed or a customer who does business. It is an object of the present invention to provide an automatic cash transaction apparatus which can change a buzzer or a sound start time of received voice guidance for each apparatus or each transaction.

[0005]

Means for setting a time value from the release of a medium to the sounding of a buzzer or a reception voice guidance by a value of a variable area, and a timer value input from an internal operation panel of the automatic teller machine Is set in the aforementioned variable area.

Means for setting a time value from when the medium is released to when the buzzer or the received voice guidance is sounded by using a variable area value, and a timer value of message data received from an upper station is set in the variable area. To achieve this.

[0007] Also, a means for setting a time value from when the medium is released to when the buzzer or the received voice guidance is sounded by the value of the variable area, and a timer value corresponding to personal identification data such as age or visually impaired are defined. And a timer value obtained by the timer table search means using the personal identification data of an insertion medium such as a magnetic card.
This is achieved by the above-mentioned means for setting in the variable area.

Means for setting a time value from when the medium is released to when the buzzer or the received voice guidance is sounded by the value of the variable area, and a means for measuring an interval from the end of the previous transaction to the start of the next transaction. And a table defining a timer value corresponding to the transaction interval, and a timer value obtained from the timer table using the transaction interval measurement value measured by the transaction interval measurement means in the variable area. To achieve this.

[0009]

Embodiments of the present invention will be described in detail with reference to the drawings.

FIG. 1 shows an entire configuration according to an embodiment of the present invention.

An automatic teller machine (hereinafter referred to as ATM) (102) is installed in a bank store (101). Also,
A host computer (104) is installed in the computer processing center (103). The ATM (102) and the host computer (104) are connected by a line and exchange messages related to transaction information.

Next, the role of each component will be described.

[0013] The user has an AT in a bank store (101).
When a transaction operation is performed in M (102), the ATM (102) transmits a transaction request message to the host computer (104) in the computer processing center (103). The host computer (104) determines whether the received transaction request message is transactable, and if transaction is possible, transmits a transaction permission reply message to the ATM (102). However, if the host computer (104) determines that the transaction is not possible, the ATM (10
A transaction rejection reply message is transmitted to 2). ATM (1
02) receives the reply message from the host computer (104), processes the reply message, releases the transaction medium, and ends the transaction when the user receives the medium.

FIG. 2 shows the internal configuration of the ATM (102) and the host computer (104) shown in FIG.

The ATM (102) has a customer operation unit (20)
1), staff operation unit (202), ATM main body control unit (20)
3), an ATM program (204), a magnetic card control unit (205), a host transmission / reception control unit (206), a cash control unit (207), a customer operation unit (201), a staff operation unit (202), and a magnetic field. The card control unit (205), the host transmission / reception control unit (206), and the cash control unit (207)
Is connected with the internal interface. Furthermore, ATM
ATM program (204) in main body control unit (203)
Is incorporated.

The function of each section will be described. Customer operation unit (20
1) has a screen display, a key input, a buzzer, and a voice guidance output function. When an ATM (102) user conducts a transaction, it mainly displays a guidance screen for transaction operation and inputs a key such as a password. Is the part that performs The buzzer and sound guidance sounding function are used when prompting the user to remove the medium when the medium is discharged. The clerk operation unit (202) has a screen display and key input functions, and mainly displays key operations when the clerk operates the ATM such as loading and collecting cash, and operation results thereof on the screen.

The magnetic card control unit (205) is a part for controlling reading / writing of the magnetic card. The host transmission / reception control unit (206) is a host computer (104)
This is a part that performs line control of transaction messages and the like. The cash control unit (207) is a part that controls cash deposits and withdrawals. The ATM main body control unit (203) controls each operation unit and control unit according to an instruction of the ATM program (204).

The host computer (104) includes a host program (208) and a customer account information storage unit (211).
Consists of The host program (208) incorporates a host business processing unit (209) and a data processing unit (210), and the data processing unit (210) is started by the host business processing unit (209). Further, the data processing unit (210) is connected to the customer account information storage unit (211). A customer information database (212) is stored in the customer account information storage unit (211). The database includes an account number (213), a name (214), and a balance (21).
5) contains personal information (216) such as a buzzer sound start time.

The function of each section will be described. Upon receiving the transaction request message from the ATM (102), the host computer (104) runs the host program (208), and when the transaction result is reported from the host program (208),
A transaction reply message is transmitted to the ATM (102). The host program (208) is executed by the host business processing unit (20).
9) and the data processing unit (210) processes the transaction business. The host business processing unit (209) executes overall processing related to the transaction. The data processing unit (210) stores the customer information database (21) in the customer account information storage unit (211).
2) Data read / write control is performed and the account number (2
13), referencing and updating the name (214) and balance (215). In this process, if the buzzer sounding start time of the personal information (216) is present, the data is added to the transaction response message from the host computer (104) to the ATM (102) and transmitted.

FIG. 3 shows a screen for setting a buzzer sounding start time in the staff operation unit (202) according to one embodiment of the present invention.

The buzzer sounding start time is input by using the ten keys (302) of 0-9 and displayed on the buzzer sounding start time display section (301). Buzzer sound start time display (3
When it is desired to correct the timer value displayed in 01), the correction key (303) is pressed to clear the input and displayed timer value. If you are satisfied with the displayed timer value, press the setting key (3
04) to end the timer setting.

FIG. 4 shows a processing flow when the buzzer sounding start time is set by the attendant operation section (202) according to one embodiment of the present invention.

This will be described with reference to FIGS. 3 and 4.

When the buzzer sounding start time setting process is executed, the setting screen shown in FIG. 3 is first displayed on the attendant operation unit (202) (step 401). If it is determined that the numeric keypad (302) has been pressed (step 402), if the determination is YES, the pressed number is displayed on the buzzer sounding start time display section (301) (step 403), and the numeric keypad is determined again (step 402). Return to). When the determination is NO, the process proceeds to the determination (step 404) of pressing the correction key (303),
If the determination is YES, the display of the buzzer sounding start time display section (301) is cleared (step 405), and the process returns to the determination of the ten key pressed (step 402). When the determination of pressing the correction key (303) is NO, the process further proceeds to the determination of pressing of the setting key (304) (Step 406), and when the determination is NO, the timer value is input (Step 402).
If the determination of pressing the setting key (304) is YES, the input timer value is set in the buzzer sounding start time area (step 407), and the process is terminated.

FIG. 5 shows an ATM (1) according to an embodiment of the present invention.
02) shows the transaction processing flow.

A description will be given with reference to FIGS.

When the user selects a transaction from the customer operation unit (201) of the ATM (102), the transaction selection (step 501) accepts the selection of the transaction type. When a magnetic card is inserted into the magnetic card control unit (205), the magnetic card is accepted in card insertion (step 502). When an amount is input from the customer operation unit (201), a transaction amount is accepted in the amount input (step 504). In the amount confirmation (step 505), the transaction amount is displayed on the customer operation unit (201), and the customer waits for confirmation. When the confirmation key is pressed from the customer operation unit (201), the center transmission is performed (step 50).
6) is executed, and the transaction request message is transmitted to the host computer (104) using the host transmission / reception control unit (206). As described with reference to FIG. 2, the host computer (104) checks the validity of the transaction request and transmits the result as a transaction response message to the ATM (102). At this time, if the buzzer sound start time of the personal information (216) is present, the data is added to the transaction response message and transmitted. ATM (1
02), when a transaction reply message is received from the host computer (104) in the center reception (step 507), it is determined whether a buzzer sound start time is added to the received data (step 508), and the determination is YES. If so, set the received time data in the reception timer (509)
I do. When the determination is NO, the value of the buzzer sounding start time area set in step 407 of FIG. 4 is set in the reception timer (510). In the medium discharge (511), the magnetic card, statement slip, and cash are discharged to the receiving port. If it is determined whether all the media have been received (step 512) and the determination is YES, the transaction ends. If the determination is NO, it is determined whether the reception timer has timed out (step 513), and
When the determination is NO, the process returns to the determination of the removal of the medium (Step 512). When the determination is YES, the buzzer sounds (Step 517), and the process returns to the determination of the removal of the medium (Step 512).

[0028]

According to the present invention, it is possible to set the buzzer or the sound start time of the received voice guidance for each automatic teller machine, so that it is possible to prevent forgetting to take out the medium according to the installation environment and the customer. There is.

[Brief description of the drawings]

FIG. 1 shows an overall configuration when conducting a transaction by ATM.

FIG. 2 shows an internal configuration of the ATM and the host computer shown in FIG.

FIG. 3 shows a screen for setting a buzzer sounding start time in an ATM operation unit of the ATM.

FIG. 4 shows a processing flow in a case where a buzzer sound start time is set by an ATM operation unit.

FIG. 5 shows a transaction processing flow of an ATM implementing the present invention.

[Explanation of symbols]

101: Bank store, 102: Automatic teller machine (ATM) 103: Computer processing center, 104: Host computer 201: Customer operation unit, 202: Staff operation unit, 2
03: ATM main unit control unit 204: ATM program, 205: magnetic card control unit, 206: host transmission / reception control unit 207: cash control unit, 208: host program, 209 ... -Host business processing unit 210: Data processing unit, 211: Customer account information storage unit, 212: Customer information database 213: Account number, 214: Name, 215
・ Balance, 216 ・ ・ ・ Personal information 301 ・ ・ ・ Buzzer sound start time display part, 302 ・ ・ ・
Numeric keys, 303: Correction key, 304: Setting key 401-407: Processing steps of buzzer sounding start time setting processing flow 501-514 ... Processing steps of ATM transaction processing flow

Claims (4)

[Claims] 1. A buzzer for prompting the receipt of a medium or an automatic teller machine for sounding a receiving voice guidance when the medium is not removed even after a lapse of a predetermined time from the release of the medium. A means for setting a time value until the received voice guidance is sounded by a value of a variable area is provided, and a means for setting a timer value input from an internal operation panel or an external operation panel of the automatic teller machine in the variable area is provided. An automatic cash transaction apparatus characterized by being provided. 2. An automatic teller machine according to claim 1, further comprising means for setting a timer value of said variable area by message data received from an upper station. 3. A table in which a timer value corresponding to personal identification data of an age or a visually impaired person is defined instead of the means for changing the timer value from an operation panel inside or outside the device. Means for retrieving the table with personal identification data, and means for setting, in the variable area, a timer value obtained by the timer table search means using personal identification data of an insertion medium such as a magnetic card. An automatic cash transaction apparatus characterized by the above-mentioned. 4. The automatic cash transaction apparatus according to claim 1, wherein instead of the means for changing the timer value from an operation panel inside or outside the apparatus, means for measuring an interval from the end of the previous transaction to the start of the next transaction, Means for providing a table defining a timer value corresponding to the transaction interval, and setting the timer value obtained from the timer table using the transaction interval measurement value measured by the transaction interval measurement means in the variable area; An automatic cash transaction apparatus characterized by comprising: