JPH03168892A - Automatic transaction machine with priority display function - Google Patents

Abstract

PURPOSE:To attain highly efficient transfer processing by displaying a banking organ having high using frequency as a specified destination of transaction prior to other organs even when the organ is a small banking organ so as to quickly start transaction between the displayed organ and a customer. CONSTITUTION:In the case of executing transfer processing, a selection screen displaying many vertically and horizontally aligned banking organ names 21 to be transferred is displayed on the display screen of a CRT display device 13, and when a customer specifies and inputs by touch one of the names 21, the transfer processing of the specified banking organ name 21 is executed. The automatic transaction machine is provided with a priority display function for displaying the banking organs in the priority order of transfer frequency independently of the large banking organ having many branches or a small banking organ having less branches. Thereby, a small banking organ can be displayed with prior to other organs if its using frequency as the specified destination of transaction is high and can quickly start transaction with a customer. Thus, efficient transfer processing can be executed.

Description

DETAILED DESCRIPTION OF THE INVENTION (a) Industrial field of application The present invention relates to automated teller machines such as automatic teller machines used in banking, and more specifically, the field of application of the invention relates to automated teller machines such as automated teller machines used in banking, and more specifically, This article relates to an automatic transaction machine with a priority display function that has improved display performance.

BACKGROUND OF THE INVENTION Generally, automatic transaction machines of this type are equipped with a display for displaying transaction details on the front of a customer service panel, and transactions are performed automatically according to the display procedure on the display.

For example, when performing a transfer process, as shown in FIG. When the customer specifies the financial institution name 52 and inputs it by touch, the transfer process for the specified financial institution name 52 is executed.

However, when displaying the names of financial institutions, the names of larger financial institutions are usually displayed first, and then the names of smaller financial institutions are displayed on the next screen. In this case, even though the transfer frequency is high, it is not prioritized and displayed, so it takes time and effort to select the transfer destination when making a transfer transaction, resulting in an inefficient problem in that the transfer cannot be processed in a short time.

(c) Problems to be Solved by the Invention This invention is an automatic transaction system with a priority display function that improves transfer processing efficiency by preferentially displaying frequently used transaction destinations so that transfers can be processed quickly. The purpose is to provide machines.

(2) Means for Solving the Problems This invention provides an automatic transaction machine that automatically trades according to the display procedure of a display device that displays transaction details, and a memory that stores the frequency of use of the designated transaction destination for automatic transactions. The present invention is an automatic transaction machine with a priority display function.

(E) Effect of the Invention According to this invention, the usage frequency of designated transaction destinations using an automatic transaction machine is sequentially stored in a storage means, and based on this stored data, the transaction with a high frequency of usage is designated at the next transaction. The destination is displayed on the display with priority first.

(f) Effects of the invention Therefore, if a specified transaction partner is frequently used, even small financial institutions can be prioritized and started transactions with the customer quickly. It does not require much effort, reduces processing time, improves customer service, and enables efficient transfer processing.

(g) Examples An embodiment of the present invention will be described in detail below based on the drawings.

The drawing shows an automatic teller machine with a priority display function, and in FIG. A dual-purpose CRT display 13, a passbook insertion slot 14 for inserting or returning a passbook, a banknote slot 15 for inserting and removing banknotes, a coin slot 16 for inserting and removing coins, and a card slot for inserting or returning a card. 17, a handling display 18, and an attendant call button 19.

The CRT display 13 described above sequentially displays and guides various transaction processes such as deposits, withdrawals, transfers, balance inquiries, and passbook entries.
Transfer destination financial institution name 2 is displayed on the display screen 20 of the RT display 13.
A selection screen is displayed in which a large number of 1... are arranged vertically and horizontally, and the customer specifies one of the displayed transfer destination financial institution names 21 and manually touches it to select the specified financial institution name 2l. The transfer process will be executed.

If necessary, touch the transaction key 22 and the correction key 23 to correct the input, and also input the name 24 of the supervising financial institution such as a city bank, trust bank, sogo bank, other bank, credit union, or other financial institution. By touching and inputting , the detailed financial institution name corresponding to that specification will be displayed on the next screen.

In this case, the transfer destination financial institution name 21 has a priority display function that preferentially displays financial institutions that make transfers frequently, regardless of whether they are large financial institutions with many branches or small financial institutions with few branches. It is made to have.

By displaying the names of financial institutions that make frequent transfers first, and then the names of financial institutions that make infrequent transfers, this improves customer operating efficiency and improves equipment efficiency. We are trying to increase the utilization rate. For example, as shown in Figure 1, the names of local financial institutions with the highest frequency of transfers, mainly in Shiga and Kyoto prefectures, are displayed first when inputting the transfer destination, and are prioritized in descending order of the frequency of transfers. Transfer transactions are allowed. As a result, transfers can be processed efficiently in a short period of time, and even though the transaction frequency is high, as is currently the case, customers may be confused because they cannot see the specified transaction destination on the first screen of the CRT display 13, and the processing time may be delayed. There will be no longer any lingering problems.

FIG. 3 shows a control circuit block diagram of an automatic teller machine with a priority display function, in which the CPU 31 controls each circuit device according to the program stored in the ROM 32, and the control data can be input and output using the RAM 33. to be memorized.

The above-mentioned CPU 31 connects to C through the interface 34.
RT display 13, input control section 35, floppy disk device 36, passbook processing section 37, banknote processing section 38,
Coin processing section 39, card processing section 40, and slip processing section 4
1 and the communication control unit 42 are connected.

In addition to creating and storing a list file of all financial institutions in advance, the RAM 33 described above also stores and manages the frequency of transactions with designated financial institutions with which customers have conducted transactions, and based on this, the frequency of transactions is adjusted. Create a list file of many names, such as a list file of local financial institutions, etc.

The input control unit 35 controls a touch human power signal that is touched in correspondence with a display portion displayed on the screen of the CRT display l3.

The floppy disk device 36 is equipped as an external storage device, and various data are stored and managed via the floppy disks 43 .

The passbook processing unit 37 reads transaction data from the passbook inserted through the passbook insertion slot 14, writes updated data, and records transaction data and unrecorded data in the printing field of the passbook. Furthermore, upon completion of the transaction and cancellation of the deposit, the passbook is returned through the passbook insertion slot 14.

The banknote processing unit 38 receives and processes banknotes deposited through the banknote inlet/outlet 15 into the device main body 1t, and discharges the banknotes from the banknote inlet/outlet 15 at the time of withdrawal and cancellation of deposit.

The coin processing section 39 receives and processes coins deposited through the coin entrance/exit port 16 into the device main body 11, and discharges the coins from the coin entrance/exit port I6 at the time of withdrawal or cancellation of deposit.

The card processing section 40 reads the transaction data of the card inserted through the card insertion slot 17, writes updated data, and releases the card from the card insertion slot 17 when the transaction is completed and the deposit is cancelled.

The slip processing unit 41 issues a slip containing transaction data in accordance with the details of the transaction at the time of human withdrawal transaction.

The communication control unit 42 transmits, for example, the edited transfer request message and bookkeeping request message to the center 44, and receives the transfer reply and unrecorded data sent from the center 44, and the bookkeeping data of the current transaction amount and balance amount. .

The processing operations of the automatic teller machine with priority display function configured as described above will be explained with reference to the flowchart shown in FIG.

Now, when a customer performs an automatic transaction operation, the customer must
Select and touch-input the transaction item displayed on the CRT display ■3 located on the front of the screen (first step nl), and perform the selected transaction such as deposit, withdrawal, transfer, balance inquiry, passbook entry, etc. Depending on the item, the corresponding transaction details are sequentially displayed on the CRT display 13, and automatic transactions are executed according to the display procedure (second and third steps n2 and n3).
.

At this time, if transfer processing is selected, the first transfer display screen on the CRT display 13 will display the name of the financial institution with which transfers are made most frequently, and other financial institutions with less frequent transfer transactions will be displayed from the next screen onwards. Display the institution name (fourth step n4
).

At the time of this transfer, if the transfer destination has a high transaction frequency,
The customer can immediately designate and input the transfer destination financial institution name 21 initially displayed on the CRT display 13, and the transfer process for the specified financial institution name is quickly executed. If the transfer destination is a transfer destination with low transaction frequency, touch input the name of another general financial institution 24 to display the next screen, and input and specify the corresponding transfer destination (fifth step n5). .

As mentioned above, if a specified transaction destination is used frequently, even small financial institutions can be displayed preferentially and transactions with customers can be started quickly, so there is no hassle in selecting a specified transfer destination. It is possible to shorten processing time, improve customer service, and perform efficient transfer processing.

In the correspondence between this invention and the structure of the embodiment described above, the display of this invention corresponds to the CRT display 13 of the embodiment, and similarly, the frequently used transaction destination is the remittance financial institution. Institution name 21
Correspondingly, the storage means corresponds to the RAM 33, and the priority display means corresponds to the CPU 31, but the present invention is not limited to the structure of the above-described embodiment.

[Brief explanation of the drawing]

The drawings show one embodiment of the present invention, FIG. 1 is an explanatory view of the display of a CRT display, FIG. 2 is an external perspective view of an automatic teller machine with a priority display function, and FIG. 3 is a cash machine with a priority display function. FIG. 4 is a control circuit block diagram of an automatic teller machine, FIG. 4 is a flowchart showing processing operations of an automatic teller machine with a priority display function, and FIG. 5 is an explanatory diagram of a conventional display. 11...Device body 13...CRT display 20.
・Display screen 21 ・Recipient financial institution name 31 ・
...CPU 33...RAM13...CI?
T-length indicator Figure 4

Claims (1)

[Claims] (1) An automatic transaction machine that automatically trades according to the display procedure of a display that displays transaction details, comprising a storage means for storing the frequency of use of the designated transaction destination for automatic trading; and a priority display means that prioritizes and displays frequently used transaction destinations.