JPH11120439A - Merchandise sales management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To efficiently attain a work related with gift merchandise. SOLUTION: At the time of operating the sales processing of gift, merchandise from a POS register 10 set in the gift counter of a department store in this merchandise sales management system, the order reception information from the gift merchandise is inputted from a gift terminal 20 of a gift system 2, an order reception description with a bar code is issued, the bar code of the order reception description is read by a bar code reader 6 of a POS register 10, the read bar code is transferred to a gift server 25, and sales data are prepared from the order reception data stored in the gift server 25, and transferred to the POS register 10, and a receipt is issued.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a merchandise sales management system used in, for example, a department store.

[0002]

2. Description of the Related Art Conventionally, a relatively large store,
For example, department stores and the like use a general Point Of Sales system (hereinafter referred to as a POS system) and a merchandise sales management system such as a gift system that supervises the sales and distribution of gift merchandise. The POS system has a POS register connected to a barcode reader and this POS register.
It consists of a register and a POS server connected via a communication network. The barcode reader reads a barcode (product information) attached to a product tag or the like. P
The OS register receives price information from a POS server based on individual barcodes read by a barcode reader, collectively processes sales data of a plurality of products, and issues a receipt. The POS server stores a large number of product data including price information of each product, a seller, a product name, and the like. In other words, the POS system is a system that mainly controls the sales processing of the actual product.

On the other hand, the gift system includes a gift terminal and a gift server that obtains order information input to the gift terminal via a communication network, creates an order receipt, and returns it to the gift terminal. The gift terminal includes a keyboard for inputting order information of the gift item, a printer for printing the order receipt of the gift item, and a terminal device for controlling the keyboard and the printer. In a department store or the like, usually, a POS register is arranged in each of a plurality of cashier counters, and a gift terminal is arranged in the gift counter. A POS register is also arranged in the gift counter.

When a customer places an order for a gift item at a gift counter of a department store, a salesperson first uses a gift system. Then, the user operates the keyboard of the gift terminal to input the ordering information, for example, the product name, the quantity, the sender information, the destination information, and the like finely and accurately. Then, the order information is notified to the gift server via the communication network, an order receipt is created together with the delivery slip on the gift server side, returned to the gift terminal, and the order receipt is printed and issued by the printer. On the order receipt, the date of delivery to the destination and the like are printed together with the order information. This is mainly a delivery slip creation business.

[0005] When the order receipt is issued, the salesperson enters the merchandise information of the gift merchandise into the POS register by keying the merchandise information of the gift merchandise to the POS server.
The sales information is created by the POS register in response to the price information returned from the server, and a receipt is issued. The sale of the gift item is completed by cash or card payment.

[0006] As described above, conventionally, the gift terminal and the POS register are arranged in the gift counter, and for one gift product, the sales clerk individually uses separate systems to perform each information input work. It is carried out.

[0007]

As described above, in the conventional merchandise sales management system described above, in particular, regarding the sales management of gift merchandise, since the gift merchandise is not an actual transaction, the processing of the delivery system and the processing of the sales merchandise are performed. The input operation is performed using different systems, and there is a problem that the sale of gift items cannot be performed efficiently even though the gift terminal and the POS register are arranged on the same counter.

When a customer wants to inquire about the delivery status of an ordered gift item, the delivery status of the gift item can only be checked with the gift terminal of the gift counter, and there are various cash register counters of the POS system in a department store. Nevertheless, customers had to go to the gift counter one by one.

The present invention has been made to solve such a problem, and an object of the present invention is to provide a merchandise sales management system capable of efficiently performing processing relating to gift merchandise.

[0010]

To achieve the above object, a merchandise sales management system according to the first aspect of the present invention comprises: a POS system for performing sales processing of merchandise and storing merchandise sales information; And a communication network connecting the POS system and the gift system. The gift system stores the received order data and generates a receipt statement and a delivery slip, and stores the received data in the POS system and the gift system. It is characterized by sharing and using product related information. According to the first aspect of the present invention, the product-related information stored in the POS system and the gift system is shared and used,
The sales process of the gift product can be performed on the POS system side in the same manner as the normal product, and the process on the gift product can be performed efficiently.

According to a second aspect of the present invention, in the merchandise sales management system according to the first aspect, the POS system accesses the gift system and receives order data stored in the gift system. The method is characterized in that a sales process and a survey of the delivery status of gift items are conducted using the information processing system. According to the second aspect of the present invention, since the POS system accesses the gift system and utilizes the order data stored in the gift system to perform the sales processing and the survey of the distribution status of the gift item, the POS system side provides the gift system. It becomes possible to carry out product sales processing and check the delivery status of gift items.

According to a third aspect of the present invention, in the merchandise sales management system according to the second aspect, the gift system includes input means for inputting order data of the gift merchandise, and the input means. Order data storage means for accumulating order data of input gift items, and order statement creation for creating order specifications with identifiers for orders for the gift items based on the order data stored by the order data storage means Means, sales data creating means for creating sales data of order contents by associating the identifier transferred from the POS system with the order data, and an order receipt with identifier created by the order statement creating means The POS system includes an identifier from the order receipt statement with the identifier. Identifier reading means, means for transferring the identifier read by the identifier reading means to the gift system via the communication network, and the order data returned from the gift system via the communication network. And a POS register for issuing a receipt for an order for a gift item. According to the third aspect of the invention, the identifier reading means of the POS system reads the identifier from the order receipt with the identifier, transfers the read identifier to the gift system via the communication network, and transmits the identifier from the gift system via the communication network. Since the receipt for the order for the gift item is issued based on the returned order data, the sales process of the gift item can be performed on the POS system side.

[0013] According to a fourth aspect of the present invention, in the merchandise sales management system according to the third aspect, the sales data creating means stores the identifier transferred from the POS system and the order data. Investigate the processing status of the gift items that were ordered according to the
The register is characterized in that the survey result returned from the gift system via the communication network is displayed on a display screen or printed on a receipt paper. According to the fourth aspect of the invention, the processing status of the ordered gift item is investigated from the POS system, and the result of the investigation is returned from the gift system via the communication network.
Since it is displayed on the display screen of the S register or printed on receipt paper, the user does not go to the gift counter one by one,
The processing status of the gift item can be checked using a cashier counter or the like in which the POS register is placed.

According to a fifth aspect of the present invention, in the merchandise sales management system according to the fourth aspect, the POS register prints and issues the identifier on a receipt with a bar code. . According to the fifth aspect of the invention, the POS register prints the identifier on the receipt as a bar code and issues the bar code. Therefore, when the user inquires about the gift product, the bar code of the brought receipt is displayed in the bar of the POS register. The order details can be confirmed by reading with a code reader or the like.

According to a sixth aspect of the present invention, in the merchandise sales management system according to the fourth aspect, the gift system includes a delivery data storage means for storing data for delivering the ordered product. The sales data creation means checks the delivery status of the ordered gift product by associating the identifier transferred from the POS system with the order data and the delivery data. In the invention according to claim 6,
When a request for investigation of the delivery status of a gift item received by the gift system is received from the POS system, the gift system associates the identifier transferred from the POS system with the received order data and the delivery data to associate the gift item with the gift item. Since the delivery status is checked, a timely check result can be returned to the POS system.

According to a seventh aspect of the present invention, in the merchandise sales management system according to the third aspect, the identifier for the order is an order number. According to the seventh aspect of the invention, by setting the identifier for the order as the order number, it is possible to investigate the gift item in order units.

According to an eighth aspect of the present invention, there is provided a merchandise sales management system, comprising: a POS system for performing sales processing of merchandise; A communication network connecting the POS system and the gift system, wherein the gift system includes an input unit for inputting the order data of the gift item, and an applicant for inputting the order data of the gift item input by the input unit. An order data storage means for storing the identifier by specifying an identifier, and an order receipt with an identifier for the order or the identifier for specifying the applicant for the gift item based on the order data stored by the order data storage means. Order statement creating means to be executed, and an identifier for the order transferred from the POS system Sales data creating means for creating sales data of order details in association with the order data, and statement issuing means for issuing an order receipt with an identifier created by the order statement creating means; An identifier reading means for reading an identifier from the order receipt with the identifier; a means for transferring the identifier read by the identifier reading means to the gift system via the communication network; And a POS register for issuing a receipt for the order of the gift item based on the order data returned via the POS register. According to the invention described in claim 8, by storing the order data of the gift item with an identifier for specifying the applicant, the order processing status can be checked also from the member number.

According to a ninth aspect of the present invention, in the merchandise sales management system according to the eighth aspect, the gift system includes a delivery data storage means for storing data for delivering the ordered goods. The sales data creation means is characterized by examining the delivery status of the ordered gift product by associating the identifier transferred from the POS system with the order data and the delivery data. According to the ninth aspect of the present invention, when the POS system receives a survey request for the delivery status of the gift items ordered by the gift system, the gift system transmits the identifier, the order data, and the delivery data transferred from the POS system. The delivery status of the gift item is investigated in correspondence with the above, so that a timely survey result can be returned to the POS system.

A tenth aspect of the present invention is the merchandise sales management system according to the eighth aspect, wherein the identifier for specifying the applicant is a member number. According to the tenth aspect of the present invention, the identification of the applicant is set as the member number, so that it is possible to conduct a survey of the gift items for each applicant.

[0020]

Embodiments of the present invention will be described below in detail with reference to the drawings.

FIG. 1 is a diagram showing a hardware configuration of a product sales management system according to one embodiment of the present invention, and FIG. 2 is a diagram showing an internal configuration of the product sales management system.

1 and 2, reference numeral 1 denotes a POS system, and 2 denotes a gift system. These POS
The system 1 and the gift system 2 are connected by a communication network 3 such as a LAN, and the mutual systems are centrally managed by a host computer 4. Gift system 2
Is a system that performs operations from receiving an order for a product by an application form to creating a delivery slip.

The POS system 1 is installed at each sales counter, and includes a POS register 10 and a POS server 5 connected to the POS register 10 via the communication network 3. The POS register 10 is connected to a barcode reader 6, a keyboard 7, a display unit 8 such as a CRT and an LCD, and the like. The bar code reader 6 reads a bar code (such as a product number or an order number) printed on a package or a tag attached to the product itself.

The POS register 10 stores the bar code reader 6
The bar code identification means 11 for identifying the bar code read in the above step. If the bar code is a product number, the product number is transferred to the POS server 5, and the individual product Accounting processing means 1 that receives the product category, product name, price information, and the like, and collectively processes sales data of a plurality of products that are sequentially read.
2, a receipt issuing means 13 for issuing a receipt 13a based on information received by the data receiving means 15 for receiving the data processed by the accounting processing means 12, an identification result of the barcode identification means 11, If the code is an order number, an order number transmitting means 14 for accessing the gift system 2 and transmitting the order number, and data for receiving information such as sales data and delivery status returned from the gift system 2 by access by the order number. It has a receiving unit 15 and a display control unit 16 for displaying information received by the data receiving unit 15 on the display unit 8. The POS server 25 stores a lot of merchandise management data including price information of each merchandise, seller, merchandise name, and the like. The POS system 1 mainly executes a sales process of a physical product, and accesses the gift system 2 as necessary.

On the other hand, the gift system 2 is a gift terminal 20
And a gift server 25 connected to the gift terminal 20 via the communication network 3. The gift terminal 20 includes input means for inputting order information of a gift item, for example, an OCR 21 and a keyboard, and output means for printing (issuing) and displaying an order receipt of the gift item, for example, a printer 22, a monitor 23, and the like. It comprises a main unit 24 for controlling the printer 22 and the like and communicating with the gift server 25. The OCR 21 reads order information (application data) of the application form. The main body 24 is OCR
It has a communication function of transmitting the application data read by 21 to the gift server 25 via the communication network 3 and receiving the order data created by the gift server 25 via the communication network 3.

The gift server 25 includes an application data receiving unit 31 for receiving application data from the gift terminal 20 via the communication network 3, an application data storage unit 32 for storing the application data received by the application data receiving unit 31,
Order number generating means 33 for generating order numbers in the order of receiving the application data, and order data storage for storing the order numbers generated by the order number generating means 33 in correspondence with the application data in the application data storage means 32 as order data. Means 34, and based on the order data stored in the order data storage means 34, creates delivery data for each destination and outputs it to the gift terminal 20 to output a delivery slip, and stores the delivery data in the delivery data storage means 35. Based on the delivery slip output means 36 to be stored and the order data stored in the order data storage means 34, the order receipt statement data is created and the gift terminal 2 is prepared.
0, an order number receiving means 38 for receiving various requests including an order number transmitted from the POS system 1 via the communication network 3, and an order number receiving means 38 for receiving the request. Order number receiving means 39 for decoding and accepting and outputting the contents of the request including the received order number
Data for retrieving the order data storage means 34 based on the order number included in the request input from the order number receiving means 39, obtaining the order data corresponding to the request, and outputting the order data according to the request content Search means 40, sales data creation means 41 for creating sales data based on order data output from data search means 40 in response to a sales data creation request, and when a gift item is moved by each delivery system. The input stock information and the delivery data stored in the delivery data storage means 35 are always collated and accumulated as accumulated data, and the accumulated data storage means 42 and the data search means 40 output in response to the delivery status investigation request. Product status investigation means 43 for examining the delivery status of gift products based on the received order data and the accumulated data accumulated by the accumulated data accumulation means 42; Data return means to reply to the POS system 1 side data of the delivery status via the communication network 3 of gift items that have been investigated by sales data or commodity survey means 43, which is created by the sales data creation means 41 4
4 and the like. The order receipt creating means 37 creates order receipt data by adding a numbered bar code to each order.

That is, the gift server 25 prepares the order receipt 22a and sends it back to the gift terminal 20.
When an access is made from the OS system 1, the order data, delivery data and accumulated data stored therein are used in accordance with the contents of the access request. In a department store, the POS register 10 is arranged in each of a plurality of cashier counters and gift counters, and the gift terminal 20 is arranged only in the gift counter.

Next, a gift merchandise sales processing operation (first operation example) of the merchandise sales management system will be described with reference to FIGS.

In this merchandise sales management system, at a department store gift counter, when a customer purchases and distributes a gift product by an application filled in by a customer, the salesperson receives the application form from the customer and first receives the gift system. 2
Use

As processing of the entire gift system,
As shown in FIG. 3, this system creates order receipt data, delivery data, and accumulated data from an application form A, and issues a delivery slip B, an order receipt 22a, and the like based on the data. The order receipt 22a is issued by printing an order number in a bar code in order units.

In this case, the sales clerk firstly sets the gift terminal 2
Apply application form A to OCR21 of 0. Then, OCR2
1 reads a predetermined field of the application form A as image data (S101 in FIG. 4) and outputs it to the main unit 24.

In the main unit 24, the image data of the application form A input by the OCR 21 is notified as application data from the gift terminal 20 to the gift server 25 via the communication network 3.

For example, in the application form A, an application form number, a membership number,
If the product number etc. is displayed as a barcode,
A bar code portion is cut out from the input image data of the application form A and is recognized as application data.

In this merchandise sales management system, once the merchandise has been ordered, the gift system registers the merchandise in the customer list. There is a service that sends it by direct mail and has it reused. The one sent by the direct mail corresponds to the application form A, and the member number is described in advance. The product number mentioned here is
There is a card in front of the gift items on display, and the applicant refers to the bar code printed on the card to go to the gift counter and apply for it.

For a customer who purchases a gift product by telephone or verbally instead of the application form A, the salesperson inputs the product name, quantity, sender information, destination information, etc. from the input means 21 of the gift terminal 20, ie, a keyboard. Is entered in detail.

When the application data is sent from the communication network 3 to the gift server 25, the application data receiving unit 31 receives the application data, and then the application data storage unit 32.
Is stored. Then, an order number is generated by the order number generating means 33 in the order of receiving the application data, order data in which the application data is associated with the order number is created, and registered (stored) in the order data storage means 34 (S102). ). The received order data is transferred to the delivery slip output means 36 and transferred to the gift terminal 20 on the gift counter side (S103).

In the delivery form output means 36, delivery data is created based on the received order data, stored in the delivery data storage means 35, and output as a delivery form B (S10).
Four). Then, when the actual gift product is moved from the product warehouse based on the delivery data and the stock information of the product is updated, the progress is stored in the cumulative data storage means 42 as cumulative data based on the order receiving data and the delivery data. Stored (S1
05).

As shown in FIG. 5, the order data 51 includes an order number (a number corresponding to the bar code displayed on the specification 22a), requester information (sender's address, name, telephone number, previously ordered product). -Destination information, destination information (address, name, telephone number of destination), product information (type, delivery means, amount of money), and the like. The order data includes accounting information in addition to the client information and the destination information. The accounting information includes the product amount, tax amount, shipping address,
This is data such as the shipping fee calculated from the product weight and flight type, the amount of walking, the total of one order including these, and the payment category.

In the delivery data 52, one file is created for each delivery destination, and delivery information (flight type, date designation, delivery status, etc.) is added in correspondence with the order number, requester information, and destination information. Data.

Further, the accumulated data 53 is data created based on the delivery data, and detailed information (order type, date designation, flight type, date, Delivery status, etc.) is added and updated, and is data in which delivery information is added to the order data. For data retrieval, the order data and the order number attached to the delivery data may be assigned to each destination.

When the order data is transferred from the gift server 25, the gift terminal 20 outputs the order data as an order detail statement 22a, that is, prints it from the printer 22 (S106). An order number is printed in the form of a bar code together with the order data on the order specification 22a. In addition, the date of delivery to the destination is printed on the order receipt 22a. Information such as a delivery date is mainly for a delivery slip creation business. The barcodes recorded in the order receipt 22a are numbered for each order.

When the order receipt 22a is issued from the gift terminal 20, the salesperson reads the barcode of the order receipt 22a by the barcode reader 6 connected to the POS register 10 of the POS system 1. Let Thereafter, the process is performed on the POS system 1 side.

The bar code read by the bar code reader 6 is recognized by the bar code recognizing means 11 as to whether the bar code is for an order or a product.

Since the barcode in this case is a barcode for each order, the information of the recognized barcode is passed to the accounting processing means 12.

The accounting processing means 12 accesses the gift server 25 and the POS server 5 based on the passed barcode information, retrieves order data from the gift server 25 (S108), and stores the corresponding product information. The receipt is issued, the receipt issuing means 13 creates the accounting data in comparison with the price information of the POS system 1, and returns the accounting data to the POS register 10 in the gift counter (S109). Is paid, the salesperson enters the key into the POS register 10, and as a result, the receipt 13a is issued from the POS register 10 (S110), and the salesperson hands it to the customer, and the work of selling the gift item ends. .

As described above, in the case of performing a sales process for a gift item from the POS register 10, conventionally, it is necessary to input information for each item, and based on the information, the tax amount,
Although the sales information including the postage is created and the receipt is issued, the present invention uses the order details 22a issued by the gift system 2 and the order data,
The operation, that is, the key input operation for each product is almost unnecessary, and the load of the sales processing in the POS system 1 is reduced, and the processing time for this can be shortened.

In creating sales information from the order data, the bar code of the order number is input from the bar code reader 6 instead of the product number, and transmitted from the POS system 1 to the gift system 2. In the gift system 2, the cumulative data storage means 42 uses the order number as a key to
And obtains necessary accounting information, and returns the result to the POS system 1. The POS system 1 issues a receipt 13a from the transferred data.

Next, an inquiry processing operation (second operation example) of a gift item will be described with reference to FIGS.

In order for the customer to make an inquiry about the delivery status (such as flight type and delivery status) of the gift item, the customer must submit the order specification 22 passed when the gift item was purchased.
Go to the nearest cashier counter in the department store with "a", tell the sales clerk there and hand over the order receipt 22a.

In this case, when the salesperson operates the inquiry key of the POS register 10, the connection between the POS system 1 and the gift system 2 is established.

Subsequently, when the salesperson causes the barcode reader 6 of the POS register 10 to read the barcode (FIG. 6).
S201), that is, as shown in FIG. 7, when the order number of the order details 22a passed from the customer is input to the POS system, an order inquiry request using an inquiry key and the order number (from the POS register 10 of the POS system 1) Is transmitted to the gift system 2 as order inquiry information (S202).

In the gift system 2, the gift server 25
The order number receiving means 39 receives the order inquiry information received by the order number receiving means 38, and the data search means 40 searches the order data storage means 34 based on the order inquiry information and receives the order number indicated by the bar code. Is received, and in this case, since the transmitted request is order inquiry information, the order data is transmitted to the product status investigation unit 4.
Hand over to 3.

Upon receipt of the order data, the product status investigation means 43 searches the cumulative data storage means 42 based on the received data (S203), and stores the cumulative data corresponding to the order data, that is, the current movement status of the product. The delivery information including the delivery information is passed to the data return means 44 and returned to the POS system 1 as a response to the inquiry.

Then, the POS system 1 outputs the reply contents (delivery information) received by the data receiving means 15 to the POS register 10 of the cashier counter inquired (S204).

In the POS register 10, when the delivery information is input, the display control means 16 controls the display unit 8 to display the delivery information of the gift item on the display unit 8, and displays the delivery status of the gift item. The information is printed (output) on the receipt 13a (S205).

As described above, according to the merchandise sales management system, the order receipt specification 22a issued from the gift terminal 20
Is read by the bar code reader 6 of the POS register 10, and the POS system 1 cooperates with the gift system 2 to record sales in order units using the bar code as a key. Need not be performed one by one, and the sales process can be simplified.

In addition, since various inquiries (sender, destination, product name, shipping date, flight type, etc.) from the customer regarding the gift product can be realized by the POS register 10, the customer (sender) can enter the department store. There is no need to go to one or several gift counters, and inquiries about gift items can be completed at the nearest cashier counter.

The barcode printed on the order receipt 22a has been described in the example of being attached in order units (for each statement). However, one addressee is one order, and a number (barcode) is assigned to each addressee. It may be printed with a receipt. In this case, when an inquiry is received, it is possible to confirm the processing status for specific order data.

[0059]

As described above, according to the present invention, it is possible to collectively execute a sales process, a gift product delivery process, and the like based on a gift product order receipt issued by a gift counter, and to provide a gift product from a customer. Can be processed not only by the gift counter but also by each cashier counter, so that processing relating to gift items can be performed efficiently.

[Brief description of the drawings]

FIG. 1 is a diagram showing a hardware configuration of a product sales management system according to one embodiment of the present invention.

FIG. 2 is a diagram showing an internal configuration of the product sales management system of FIG. 1;

FIG. 3 is a diagram showing a role of a gift system in the product sales management system.

FIG. 4 is a diagram showing a first operation example in the product sales management system.

FIG. 5 is a diagram showing order data, delivery data, and accumulated data stored in a gift server.

FIG. 6 is a diagram showing a second operation example in the product sales management system.

FIG. 7 is a diagram showing a flow of information in a second operation example of FIG. 6;

[Explanation of symbols]

1. POS system, 2. Gift system, 3. Communication network, 4. Host computer, 5. POS server, 6.
Bar code reader, 7 ... keyboard, 8 ... display, 10
... POS register, 11 ... Bar code identification means, 12 ...
Accounting processing means, 13: receipt issuing means, 14: order number transmitting means, 15: data receiving means, 16: display control means, 20: gift terminal, 21: OCR, 22: printer, 23: monitor, 24: main body , 25 gift server, 31 application data receiving means, 32 application data storage means, 33 order number generation means, 34 order data storage means, 35 delivery data storage means, 36 delivery slip output means, 37 Order statement creation means, 38 ... Order number receiving means, 39 ... Order number receiving means, 40 ... Data search means, 41 ... Sales data creation means, 42 ... Cumulative data storage means, 43 ... Product status investigation means, 44 ... Data Reply means.

Claims (10)

[Claims] 1. A POS system that performs sales processing of merchandise and stores merchandise sales information, a gift system that accumulates order data relating to gift merchandise and performs processing of creating an order specification and a delivery slip, the POS system and the gift A merchandise version sales management system comprising: a communication network connecting the system; and merging and using merchandise-related information stored in the POS system and the gift system. 2. The system according to claim 1, wherein said POS system accesses said gift system, and performs sales processing and investigation of the distribution status of gift items using order data stored in said gift system. The merchandise sales management system according to 1. 3. The gift system includes: an input unit for inputting order data of the gift item; an order data storage unit for storing order data of the gift item input by the input unit; Order receipt creating means for creating an order receipt with an identifier for the order of the gift product based on the accumulated order data; and an order received by associating the identifier transferred from the POS system with the order data. Sales data creating means for creating the sales data of the above, and a statement obtaining issue means for issuing the order receipt with the identifier created by the order statement creating means, wherein the POS system comprises: Identifier reading means for reading an identifier; and an identifier read by the identifier reading means via the communication network. Means for transferring to the gift system, and a POS register for issuing a receipt for an order for a gift product based on order data returned from the gift system via the communication network. The product sales management system according to claim 2. 4. The sales data creating means checks the processing status of a gift item received by associating the identifier transferred from the POS system with the order data, and the POS register reads the gift system from the gift system. 4. The merchandise sales management system according to claim 3, wherein the survey result returned via the communication network is displayed on a display screen or printed on a receipt paper. 5. The merchandise sales management system according to claim 4, wherein the POS register prints and issues the identifier on a receipt as a barcode. 6. The gift system includes delivery data storage means for storing data for delivering the ordered goods, and the sales data creating means includes an identifier transferred from the POS system, the order data, The merchandise sales management system according to claim 4, wherein the distribution status of the ordered gift merchandise is checked in association with the distribution data. 7. The merchandise sales management system according to claim 3, wherein the identifier for the order is an order number. 8. A POS system for performing a sales process for a product, a gift system for storing order data relating to a gift product and performing a process of creating an order specification and a delivery slip, and a communication network connecting the POS system and the gift system. The gift system comprises: input means for inputting order data of the gift item; and order data stored by attaching an identifier for identifying an applicant to the order data of the gift item input by the input means. Accumulating means; order receipt creating means for creating an order receipt with an identifier for the order or the applicant for the gift item based on the order data accumulated by the order data accumulating means; and the POS system. The order details by associating the order identifier and the order data transferred from A sales data creation unit for creating sales data; and a statement issuing unit for issuing an order receipt with an identifier created by the order receipt creation unit. The POS system includes an identifier from the order receipt with the identifier. Reading means for reading the identifier read by the identifier reading means to the gift system via the communication network; and receiving order data returned from the gift system via the communication network. And a POS register for issuing a receipt for a gift item in order units. 9. The gift system, further comprising: delivery data storage means for storing data for delivering the ordered goods, wherein the sales data creating means includes: an identifier transferred from the POS system; 9. The merchandise sales management system according to claim 8, wherein the distribution status of the ordered gift merchandise is checked in accordance with the distribution data. 10. The merchandise sales management system according to claim 8, wherein the identifier for specifying the applicant is a member number.