JPH0795770B2 - Telephone device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION [Industrial field of use] The present invention relates to a telephone device which is used by connecting to a communication network to which caller information is sent when an incoming call arrives, and particularly based on the above caller information. A telephone device capable of transferring an incoming call from a specific identified caller to another telephone or a wireless calling system, sending a message for out of office notification, or recording a message from the caller Is.

[Prior art]

As a telephone device for coping with an incoming call when absent, an answering machine that records an absence or a message from a caller and a transfer telephone device that transfers an incoming call to a specific place are known.

[Problems to be Solved by the Invention]

The conventional answering machine or transfer telephone device can perform only the same processing (absence notification, message recording, transfer to a specific place, etc.) for all incoming calls regardless of the originator. Moreover, the devices are independent of each other depending on the type of processing described above. For example, an incoming call from a specific caller is forwarded to the destination, and an incoming call from another caller records the caller's requirement. It was impossible to perform individualized processing for each sender.

In view of the above, the present invention provides a telephone device capable of performing a specific process (notice of absence, recording of a message, call transfer, etc.) that can most appropriately deal with a caller who is absent, etc. Is an issue.

[Means for Solving the Problems]

In recent years, a comprehensive digital communication network (so-called ISDN network) has been constructed and put into practical use. In this ISDN network, caller information represented by a caller number or other format is sent to the called party. The present invention solves the above problem by using this sender information. That is,
The present invention provides a memory for registering caller information, compares the caller information sent from the ISDN network at the time of an incoming call with the caller information registered in the memory, and registers the caller or the registered caller. The specific processing is performed for incoming calls from callers other than the caller, and further, the calling party information is registered in the memory by rank, and specific processing is performed for specific incoming callers for incoming calls. It was done like this.

[Action]

Separate processing is performed for incoming calls from registered callers and incoming calls from other callers. Also, incoming calls from registered callers are processed differently depending on the difference in the registration rank. Is done. Therefore, it is possible to perform optimal individual correspondence according to the importance of the sender.

〔Example〕

FIG. 1 is a block diagram showing an embodiment of the present invention together with a communication network, and FIGS. 2 and 3 show configurations of a sender registration memory and a transfer destination registration memory in the block diagram shown in FIG. 1, respectively. It is a figure.

Explaining the configuration of the communication network by the ISDN network A, subscribers B, C ₁ , C ₂ , ..., D are connected to the ISDN network A, of which the subscriber B is the telephone device according to the present invention and the subscriber. Person D is a radio call system of a radio call service company. E is a receiver for receiving a call from the radio calling system F, a so-called pager.

The telephone device B is a line control unit 1 for performing various controls such as activation of the communication line 1 of the ISDN network A, detection of an incoming call hold, dial 2,
An automatic dial unit 3 for automatically sending a dial signal of a transfer destination, a communication circuit network 4 including a digital / analog mutual conversion function, a handset 5, and a message sending unit 6 for sending various messages such as an absent message to a caller. And a caller message recording section 7 for recording a message from the caller, a hook switch 8 for detecting activation of the telephone device B (call origination, incoming call response), and a mode setting switch for setting the mode of the telephone device B. 9, a caller registration memory 10 for registering caller information for performing a specific process for an incoming call, a transfer destination registration memory 11 for registering a transfer destination when the telephone device B is in a mode including call transfer, It is composed of a microprocessor unit (hereinafter referred to as MPU) 12 for collectively controlling the telephone device B.

The message sent from the message sending unit 6 is simply a message for notifying the absence (hereinafter referred to as an absence notification message), a message notifying that a message is recorded after the absence notification (hereinafter referred to as a message recording message), and a message. There are three types of messages (hereinafter referred to as transfer messages) that inform the transfer after the absence notification, and which message is sent depends on the operation mode of the telephone device B when receiving a call and the type of the caller. Will be decided.

The user can manually set the mode by the mode setting switch 9, and the modes that can be set include a normal call mode, an answer rejection mode, an answering machine mode, an incoming call transfer mode, and a mixed mode of answering machine and incoming call transfer.

The sender registration memory 10 is, as shown in FIG.
A subscriber data area for storing data representing subscriber information (subscriber data), and a rank data area for storing data (rank data) for determining the rank of a subscriber corresponding to the data stored in this subscriber data area. Are arranged in pairs at each address. In the data storage example shown in FIG. 2, subscribers C _{1 to} C ₅ are registered at addresses 1 to 5, respectively, and their registration ranks are “01”, “02”,
In this example, the values are "11", "03", and "12". Incidentally, the tenth rank data is data indicating the selection type of the specific processing in the mixed mode, and "0" indicates the sender message recording processing,
“1” is data for selecting each transfer process, and the first rank data is the data for identifying the transfer destination of the incoming call in the mode including the incoming call transfer process. This transfer destination identification data is the transfer destination registration memory. Corresponds to 11 addresses.

The transfer destination registration memory 11 is as shown in FIG.
Usually the subscriber information of the destination to each address is stored in the dialed number, storage example of data shown in FIG. 3, the subscriber C _n to address 1 to 3, D, C _k-dial numbers (Transfer (Previous data) is registered.

The registration in the caller registration memory 10 and the transfer destination registration memory 11 is performed by operating the dial 2 and some function buttons (not shown). Memory by this registration operation 10,11
The data write control to the data can be performed by the same control as the write control widely adopted in this type of device.

Next, the operation when each mode is set by the mode setting switch 9 will be sequentially described. Since the calling operation is not directly related to the present invention, the following description will be limited to the incoming operation.

(A) Normal call mode When an incoming call is received while this mode is set, the line control unit 1 detects the incoming call information from the communication line l, and when the MPU 12 reads it, the incoming call display unit (not shown) ( The incoming call is displayed on the incoming call bell). When it is off-hooked by this, the hook switch 8 is closed, and the MPU 12 detects that the hook switch 8 is closed and controls the line control unit 1 to connect the call channel of the communication line 1 to the call circuit network 4. With the above operation, the call with the caller becomes possible.

When the caller of the telephone device B goes on-hook (ends the call), the hook switch 8 opens, and the MPU 12 detects this and controls the line control unit 1 to release the capture of the call channel and end the call. .

(B) Response reject mode When this mode is set, caller registration memory
The incoming call is not displayed for incoming calls from other than the subscribers registered in 10, and the message sending unit 6 sends an absence notification message to the incoming caller.

That is, when there is an incoming call, the MPU 12 detects the incoming call in the same manner as in (A) above, then reads the caller information sent from the communication line 1 via the line control unit 1, and sets the caller registration memory 10 If the caller information matches any one of the subscriber information stored in the subscriber data area of the caller registration memory 10 with reference to, that is, the caller is the subscriber C ₁
If either -C _5, and displays the incoming call to the incoming call display unit (not shown). After that, the operation based on the response is the same as that in the item (A).

Further, when the caller information sent from the communication line 1 does not match any of the subscriber information stored in the subscriber data area of the caller registration memory 10, the incoming call display is not performed and the caller is displayed. Is sent an out of office message. That is, the MPU 12 controls the line control unit 1 to automatically respond to the incoming channel of the communication line l,
The message sending unit 6 is controlled to send the absence notification message to the incoming channel via the sending terminal of the telephone network 4, and then the line controller 1 is controlled to release the incoming channel.

As is clear from the above operation, the rank data stored in the caller registration memory 10 is ignored when operating in this mode. Also, for subscribers who respond to an incoming call in that mode but do not forward the incoming call or record a message in another mode, the 10th rank of rank data is set to a value other than "0" or "1". It may be registered in the sender registration memory 10 as data.

This mode is used, for example, when a prank call or the like frequently occurs and one does not want to talk to a person other than a specific subscriber.

(C) Answering machine When this mode is set, caller registration memory
In response to an incoming call from a subscriber registered in No. 10, a message recording message is sent and then the message from the above subscriber (caller) is recorded, and a general subscription not registered in the above caller registration memory 10 is made. An out-of-office message is sent to an incoming call from the caller, and a message from the caller is not recorded.

That is, when an incoming call is received and caller information is sent from the communication line l, the MPU 12 automatically responds to the incoming channel of the communication line l in the same manner as in (B) above, and then the MPU 12 sends the caller information to the sender. The message sending unit is compared with the subscriber information registered in the registration memory 10 and when the sender information matches one of the subscriber information, that is, when the sender is one of the subscribers C _{1 to} C _5. 6 to send a message recording message to the incoming channel of the communication line 1 via the transmission terminal of the communication circuit network 4, and then the caller message recording section 7
Controls to switch to the recordable state. As described above, the message from the caller input to the caller message recording unit 7 via the receiving terminal of the call network 4 is recorded in the caller message recording unit 7. When the caller goes on-hook, the MPU 12 controls the line control unit 1 by receiving the call-end information (or information that substantially indicates the call-end) sent from the communication line l, and the above-mentioned incoming channel (calling is in progress). Channel) is released.

Further, when the caller information does not match any of the subscriber information registered in the caller registration memory 10, as in the case of the above (B), an automatic response is made to the incoming channel, and then the absence notification message is sent to the incoming channel. Then, it sends out and then cancels the acquisition of the incoming channel.

As is clear from the above operation, when operating in this mode, the rank data stored in the caller registration memory 10 is ignored, and all incoming messages from subscribers registered in the subscriber data area are messaged. A message will be recorded, but a slight change in the program will change the rank data.
It is also possible to record a message only for an incoming call from a subscriber whose tenth place is "0".

(D) Call transfer mode When this mode is set, for a call from a subscriber registered in the caller registration memory 10, the rank registered in the caller registration memory 10 after sending a transfer message. The transfer process to the subscriber specified by the data is performed, and for an incoming call from a general subscriber, the absence notification message is sent and the above-mentioned transfer process is not performed.
The details will be described below.

The operation up to collating the sender information sent from the communication line 1 with the contents of the sender registration memory 10 upon receipt of an incoming call is the same as in the above item (C).

When the caller information is matched with any of the subscriber information registered in the caller registration memory 10 in the collation of the caller information, the MPU 12 first controls the message sending unit 6 to receive the transfer message on the communication line l. When the transfer message is sent to the channel and the transfer message is sent, the line controller 1 is controlled to hold the incoming channel.

Following the above operation, the MPU 12 reads the rank data corresponding to the sender information from the rank data area of the sender registration memory 10 and stores it in the address of the transfer destination registration memory 11 represented by the first rank data of the rank data. The transfer destination dial number is identified from the transferred data, and then the line control unit 1
Is controlled to capture a channel (outgoing channel) different from the currently held channel of the communication line l, and controls the automatic dial unit 3 to send the dial number of the transfer destination to the outgoing channel. When there is a response at the transfer destination, response information is sent to the above-mentioned outgoing channel, and in response to this, the MPU 12 controls the line control unit 1 to release the hold of the incoming channel and between the incoming channel and the outgoing channel. Connecting. As described above, the caller is connected to the transfer destination, and the call is possible between them.

The above operation will be described in detail. For example, when the caller is the subscriber C ₁ , the address 1 of the caller registration memory 10 is used.
Is referred to, the address 1 of the transfer destination registration memory 11 is referred to based on the first data “1” in the rank data area of the address 1, and the transfer destination is determined to be the subscriber C _n .
A communication path is set up between the caller C ₁ and the transfer destination C _n, and a call can be made between them. That is, the incoming call to the telephone device B is transferred to the subscriber C _n .

Also, for example, if the caller was subscriber C ₅ ,
The transfer destination is the subscriber D, that is, the radio calling system of the radio calling service company, and the system D calls the receiver (so-called pager) E. The person carrying the receiver E (usually the operator of the telephone device B) knows that there is an incoming call. Also, the caller information sent to the telephone device B can be transferred to the radio calling system D,
In this way, the sender information is displayed on the receiver E, which is convenient for determining who is the sender.

If the sender information does not match any of the subscriber information registered in the sender registration memory 10, (B)
Similar to the item, after sending the absence notification message to the incoming channel, the acquisition of the incoming channel is released.

As is clear from the above operation, in the operation in this mode, the 10th rank data of the rank data stored in the caller registration memory 10 is ignored and the incoming call from the subscriber registered in the subscriber data area is received. On the other hand, the transfer processing to all the subscribers designated by the 1st rank of the rank data is done, but the 10th rank of the rank data is "1" due to a slight change in the program
It is also possible to carry out the transfer process only for the incoming call from the subscriber.

(E) Mixed mode of answering machine and call forwarding When this mode is set, the rank data stored in the caller registration memory 10 is received for the call from the subscriber registered in the caller registration memory 10. According to
A message recording message is sent and a caller's message is recorded or a transfer message is sent and an incoming call is transferred.
When an incoming call is received from a general subscriber, an out-of-office notification message is sent out. The details will be described below.

The operation up to collating the sender information sent from the communication line 1 with the contents of the sender registration memory 10 upon receipt of an incoming call is the same as in the above item (C).

When the sender information is matched with any of the subscriber information registered in the sender registration memory 10 in the verification of the sender information, the MPU 12 further refers to the rank data area of the sender registration memory 10, If the 10th place of the rank data of the address in which the subscriber information is stored is “0”, the recording process of the message from the caller in the answering machine described in the above (C) is performed. If the tenth rank of the above is "1", the call transfer processing in the call transfer mode described in the item (D) is performed. For example, when the caller is the subscriber C ₂ , the recording process of the message from the caller is performed, and when the caller is the subscriber C ₃ , the call is transferred to the subscriber C _n . Processing is performed.

If the sender information does not match any of the subscriber information registered in the sender registration memory 10, (B)
Similar to the above, only the absence notification message is sent to the incoming channel, and neither the recording process nor the transfer process is performed.

In the embodiment described above, the specific process referred to in each claim is an example in which the absence notification message sending process for rejecting the response, the message recording process from the caller, or the incoming call transfer process, Not limited to this, it goes without saying that the present invention can be implemented when various services that will occur in the future are selectively executed by the originator identification.

〔The invention's effect〕

As described above in detail, the present invention selectively performs various processes based on caller information sent to a communication line when an incoming call arrives. For example, only a message from an important person is sent. Or record only incoming calls from important people to the destination, or forward incoming calls from the most important people to the destination and record a message for incoming calls from the next most important person. As described above, the present invention has an extremely remarkable effect in that it is possible to optimally respond to each sender.

[Brief description of drawings]

FIG. 1 is a block diagram for explaining an embodiment of the present invention, and FIGS. 2 and 3 are diagrams showing configurations of two memories used in the embodiment. [Main symbols] A: ISDN network, B: Telephone device D: Radio calling system 1 ... Line control unit, 3 ... Automatic dial unit 6 ... Message sending unit 7 ... Caller message recording unit 10 ...... Caller registration memory 11 …… Transfer destination memory 12 …… Microprocessor unit (MPU)

Claims (5)

[Claims] 1. A telephone device connected to a communication network to which caller information is sent when an incoming call is received, is provided with a memory for registering the caller information and an automatic dial sending section, and is sent to the telephone device when an incoming call is received. A telephone device configured to perform transfer processing to a specific caller or a caller other than the specific caller by collating the caller information registered in the memory with the caller information registered in the memory. 2. The telephone device according to claim 1, wherein the caller information is registered in the memory in ranks, and a separate transfer destination is set for each rank. 3. A telephone device connected to a communication network to which caller information is sent when an incoming call is received, is provided with a memory for classifying and registering caller information, and is sent to the telephone device when an incoming call is received. By comparing the caller information with the caller information registered in the memory, it is possible to separate the ranks for the incoming calls from a specific caller or a caller other than the specified caller. A telephone device that performs specific processing. 4. An automatic dial sending unit and a recording unit for recording a message from a caller, and a transfer process of an incoming call from a caller whose specific process is registered in the memory and a caller registered from the memory. The telephone device according to claim 3, which is a message recording process. 5. The telephone device according to claim 2, wherein the transfer destination includes a radio call system.