JPH01245655A - Management system for destination of extension subscriber - Google Patents

Abstract

PURPOSE:To eliminate a trouble of substituting response of a parson around an extension telephone set and the transmission of destination information by answering automatically to an incoming call to the extension where the subscriber is absent and displaying audibly or visually the destination of the callee for the caller in the case the extension subscriber goes out after registering the destination. CONSTITUTION:When a call comes in from a multifunctional telephone set MFT 11 or an external trunk 31, a call detection part 52 detects the call, then receives a dial information. A dial information reader part 53 reads the extension number of the callee from this dial information, collates the content in a corresponding address in an extension subscriber destination memory circuit 62, and decides the destination of the callee subscriber is registered. However, if the call is from an MFT at an extension instead of from an external line, the destination information is transmitted through an ordinary telephone set TEL 12 from a terminal control part 51 to the MFT 11, so that the destination information is displayed on the displayer of the MFT 11. Thereafter, under the control of a connection control part 54, a voice massage transmission circuit 30 and the MFT 11 are connected with each other, and a voice message is transmitted to the caller side. As a result, a trouble of substituting response of a person and the transmission of destination information of the callee can be eliminated.

Description

[Detailed description of the invention] [Industrial application field] The present invention relates to a destination management system for extension subscribers.

[Conventional technology]

Previously, each individual's destination was listed on a destination display board. Therefore, when an extension subscriber who is absent receives a call, another person answers the call in his or her place, confirms the absentee's destination on a destination display board, and informs the caller of the called party's destination.

[Problem that the invention seeks to solve]

In the conventional destination management system described above, when a subscriber who is absent receives a call, another person answers the call in his or her place, and tells the caller the destination of the called party by looking at a display on a destination display board, etc. Therefore, it has the disadvantage of being time-consuming.

[Means for solving problems]

The destination management method for extension subscribers of the present invention is a destination storage for each extension that stores destination information set and registered based on dial information from the extension telephone in a private branch exchange that accommodates a multifunction telephone with a display, a general telephone, and an outside line. a circuit for transmitting a voice message, and a circuit for transmitting a destination display signal; when a call is received on the extension telephone that has registered the destination setting, if the caller uses the multifunction telephone equipped with a display device, the voice message is transmitted. A voice message and a destination indication regarding the destination of this called extension telephone subscriber are sent from the message sending circuit and the destination indication signal sending circuit, and if the caller is the general telephone or the outside line, the voice message sending circuit sends out the destination. The present invention is characterized by having a control means for transmitting only a voice message regarding the destination of the extension telephone subscriber.

〔Example〕

Next, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram of a private branch exchange illustrating an embodiment of the present invention, and FIGS. 2 and 3 are flowcharts illustrating the operational procedures for destination registration and extension call reception in FIG. 1, respectively.

In FIG. 1, extension telephones 11, 12 . 1n through the line circuit group 20, and also connects the voice message sending circuit 30 and the outside line trunk 3], the main switch 40 is controlled by a control device 50. The control device 50 includes a terminal control section 511, a call detection section 52. It has a tire information reading section 53 and a connection control section 54, and controls the main switch 40 by making full use of the block information and data stored in the storage device 60. The storage device 60 has a special number storage port ii'861 for storing destination management special numbers and set special numbers, and a destination storage port ii'862 for each extension. Of the extension phones, 11 are multi-function phones with display (hereinafter referred to as MF'r), 12.1n.
shall be a regular telephone (hereinafter referred to as the device).

Next, the operation of this embodiment will be explained.

For example, when registering a destination using TEL 12, refer to Figures 1 and 2. When 1.2 raises the handset and makes a call (step) Call detection unit 5
Step 2) is performed to detect the outgoing call. Next, a total of 2
When the destination management special number is dialed (step 3), the dial information reading section 53 reads this dial information (step 4), and compares it with the contents of the special number storage circuit 61 to determine that this is the destination management special number (step 5). Then, the connection control unit 54 controls the main switch 40 to connect the voice message sending circuit 30 and the T'E L 12 (step 6).Next, the connection control unit 54 connects the voice message sending circuit 30 with the predetermined When instructed to send a message, the voice message sending circuit 30 sends a voice message A r
'Please dial the destination number information' is sent to a total of 2 people (
Step 7). When Total 2 dials the destination (step 8), the dial information reading section 53 reads this dial information (step 9). Next, when the connection control unit 54 instructs the voice message sending circuit 30 to send a predetermined message, the voice message sending circuit 30 sends a voice message B "The destination is ○○○. Please dial the set special number if you wish. please-1 (step 10)
)do. When Total 2 dials the set special number (step 11), the dial information reading section 53 reads this dial information (step 12), compares it with the special number in the special number storage circuit 6, and determines that this is the set special number. (Step 13)
Then, the destination information is written to the address corresponding to T''EL12 in the storage circuit for each extension 62 (step 14).

Next, for example, the operation when a call arrives from MFTLI] or an outside line to a total of 2 registered destinations is as shown in Figures 1 and 3. The detection unit 52 detects a call (step 22), and then receives dial information (step 23).

When the dial information reading section 53 reads the called extension number (here, a total of two telephone numbers) from this dial information (step 24), T E, L in the destination storage circuit 62 for each extension.
12 and determines that the destination has been registered (step 25). If the call is not from an outside line (step 26) and the calling extension is MFT (step 27), the terminal control unit 51 sends the call to the line circuit group 2.
By sending a total of two pieces of destination information to the MFTII via the MFTII (step 28), the destination information is displayed on the display of the MFTII (step 29). Next, the connection control section 5
4 controls the voice message sending circuit 30 and the MFTI.
When the connection control section 54 instructs the voice message sending circuit 30 to send a predetermined message based on the destination information of 1.2 in the destination storage circuit 62 for each extension (step 30), the voice message The sending circuit 30 sends a voice message C "The destination of the person with extension XXX is not ○○○" to the calling party (step 31). Note that if the call is received from an outside line or the caller is a regular telephone, the process jumps from step 26 or step 27 to step 30.

〔Effect of the invention〕

As explained above, when an extension subscriber registers a destination and then becomes absent, the called party's destination is audible and visible to the caller by automatically responding to an incoming call to the absent extension. Displaying this information has the effect of eliminating the need for proxy responses and destination information transmission to those around you.

[Brief explanation of the drawing]

FIG. 1 is a block diagram of a private branch exchange illustrating an embodiment of the present invention, and FIGS. 2 and 3 are flowcharts illustrating the operational procedures for destination registration and extension call reception in FIG. 1, respectively. 11...Multi-function telephone fi (MFT) with display, 12
．． 1n... General telephone set (placed), 20... Line circuit group, 30... Voice message sending circuit, 31... External line trunk, 40... Main switch, 50... Control device, 51... ...Terminal control unit, 52...Call detection unit, 5
3...Dial information reading unit, 54...Connection control unit,
60...Storage device, 61...Special number storage circuit, 62.
・Destination memory circuit for each extension.

Claims (1)

[Claims] In a multifunction telephone with a display, a general telephone, and a private branch exchange that accommodates outside lines, a destination storage circuit for each extension stores destination information set and registered based on dial information from an extension telephone, a voice message sending circuit, and a destination display signal. a transmission circuit, and when a call is received on the extension telephone that has registered the destination setting, if the calling party is the multifunction telephone with a display device, the voice message transmission circuit and the destination display signal transmission circuit transmit the received call. A voice message and a destination display regarding the destination of the extension telephone subscriber are transmitted, and if the calling party is the general telephone or the outside line, only the voice message concerning the destination of the called extension telephone subscriber is transmitted from the voice message sending circuit. 1. A destination management method for an extension subscriber, comprising a control means for controlling the destination of an extension subscriber.