JPH0747169A - Collection of personal data and management of guest - Google Patents

Abstract

PURPOSE:To chiefly hold fixed visitors securely, by collecting their informations at all times when they insert cards requested by them into a feeder of balls for rent between pachinko game boards or a ball-counter and supplying beneficial informations to the visitors in accordance with the collected informations. CONSTITUTION:When a visitor requests a card 1, a person in charge inputs specified personal data identifying the visitor into a host computer (d) and issues a card to him. When he inserts the card 1 into feeders (a), (C) of balls for rent installed between pachlnko game (Japanese pinball game) boards or a prepaid card issuer (e), balls equivallent to a specified sum of money are lent and a prepaid card is issued. In every such a time, these informations are collected and managed in a host computer (d). When a visitor inserts his card 1 in a ball-counter 12, the counted number of prize balls is collected and managed in the host computer (d), and further, when he inserts his card in an information supplier 14, beneficial informations in accordance with respective visitors are supplied.

Description

Detailed Description of the Invention

[0001]

FIELD OF THE INVENTION The present invention relates to the field of personal data collection and customer management methods.

[0002]

2. Description of the Related Art Conventionally, a single pachinko hall has hundreds of players entering and exiting it per day. What kind of who is entering the store, occupation of the customer, date of birth, etc. I didn't know. On the hall side, securing fixed customers leads to stable business, so we want to grasp fixed customers surely, but there was no appropriate means to do so.

[0003]

As described above, on the side of the conventional hall, there is no means for surely grasping the fixed customers who have entered the store.

[0004] Therefore, since the central customer and the fixed customer cannot be distinguished, the service on the hall side is insufficient. On the hall side, in order to provide a sufficient service to fixed customers, various information such as how many balls have been lent out and how many balls have been secured in the same hall have been set up in the hall. The customer's host computer reads and records the information to manage information about the customer, and when a predetermined amount of information is reached, provides various information useful to the customer, collects customer data, and trends of the customer. It has the excellent advantage of two birds with one stone, which has been able to control the halls and provide fine-tuned services while significantly increasing the sales of the hall.

[0005]

According to the present invention, the hall side attaches a customer number, a shop number, etc. for identifying the customer by performing a customer card issuance application procedure from the customer, and the hall side performs personal registration. Enter into the computer installed at, issue the customer card to the customer after the registration process,

A customer installs 100 yen for 500 yen in the hall
Lending of pachinko balls that meet the customer's specified amount, provided that the customer card is inserted into the insertion slot of a stand-alone ball lending machine or prepaid card issuing machine that accepts yen coins and 1,000-yen banknotes. Every time you receive a ticket or issue a prepaid card that matches the specified amount, these information are read and recorded in the host computer connected to each ball lending machine and card issuing machine, and various information is collected and managed. Then

Further, the ball counting machine is also provided with a customer card insertion port which is connected to the host computer. When counting the number of prize balls, the balls are counted while inserting the card, and information on the number of balls obtained by the customer as a prize is displayed. Read and collect on host computer,

When the customer card is inserted into the information providing device connected to the host computer, the hall side provides the predetermined information which is advantageous for the customer and which is prepared in advance corresponding to the collected and managed information about the customer. After the end of providing the predetermined information, the personal information collection and customer management method is characterized in that the management information about the customer is returned to 0 to perform data collection and customer management about the customer.

[0009]

The operation of the present invention will be described below.

First of all, a customer card application form for recording predetermined items such as a customer's address, name, date of birth, sex, occupation, family structure, hobbies, etc. provided on the hall side is prepared in advance.

After the customer who has entered the store has the application form recorded, the hall side performs registration processing of the customer number, store number, etc. exclusively for the customer who has applied to the host computer. When the registration process is completed as described above, a customer card is issued.
The issuing means is carried out by mail or the like and is not particularly limited.

100 yen, 50 installed in the hall
0 yen coins, ball lending machines that can use 1,000 yen banknotes, stand-alone ball lending machines, prepaid card ticketing machines, premium ball counting machines, information providing machines, etc. Provide an insertion port for. A host computer is connected to the insertion port. Further, a reading device for the inserted card is also installed in each of the above machines.

The relationship between the customer card and the ball lending machine is as follows.

First, after inserting the card into the card insertion slot of the ball lending machine, 100-yen or 500-yen coins are inserted, or 1,000-yen banknotes are inserted. Then, the player presses a selection button for a predetermined money, or the number of balls corresponding to the inserted money is automatically discharged from the ball take-out port. As a result, the information about the number of balls lent to the customer is read and recorded in the host computer via the inserted customer card.

Therefore, as described above, each time the card is inserted, the above-described operation is continuously repeated.

Further, in the case of a prepaid card issuing machine other than the ball lending machine, a customer card is inserted into the card insertion slot to issue a card suitable for a predetermined amount of money. At that time, the information is also input to the host computer, so that the issuing situation of the card of the customer can be grasped.

Also in the case of a prize ball counting machine, balls are counted after inserting the card into the card insertion slot. After the counting is completed, information about the customer who owns the card is recorded in the host computer.

As described above, every time the issued customer card is inserted into the ball lending machine or the like installed in the hall, the personal data is surely recorded and collected.

Next, a means for the hall side to provide services to customers will be described.

On the hall side, store data, machine stand information,
Information such as the time to replace a new machine and birthday gifts is targeted.

When the customer inputs the above information into the information providing device through the host computer and the customer inserts the card into the above providing device, the predetermined information ranked is stored in the card. It is provided in proportion to the amount of information.

Further, by doing the above, it is possible to surely find and keep out the professionals who come to the store only when the store is opened.

As described above, after the hole side corresponding to the amount of information stored in the customer card has received a predetermined amount of service prepared in advance, the hole side processes the host computer to return the stored information to 0. .

Therefore, even if the customer card returns to 0,
By receiving the above-mentioned ball lending and issuing a prepaid card again, these various kinds of information are read and recorded, and when a predetermined amount of information is reached, the service prepared in advance by the hall side can be received.

Although the above-mentioned cases relate to pachinko ball lending, ball counting machines, etc., the present invention can also be used for medal lending and counting machines. Further, in the present invention, the card can be used even when the card is exchanged for a prize.

[0026]

EXAMPLES Examples of the present invention will be described below.

Reference numeral 1 is a customer card, which is a magnetic card or an IC card. The procedure for issuing this card 1 is
The customer can apply to the hall to issue a card, or the hall can let the customer apply for the card. At this time, the customer's address, name, age, gender, occupation, hobbies, etc. will be entered as items to be entered in the application. Then, the card will be sent by registered mail from the hall or by requesting the card issuing company. By this mailing, the trust relationship between the customer and the hall side is enhanced, and if it is returned, it is considered that the trust relationship between the applicant and the hall side is not established, and such applicant does not If the information is not provided from the side, the hall side can gain credit.

Reference numeral a is an inter-mountain ball lending machine which can use both bills and coins, 2 is an insertion slot for bills 2 ', 3 is a coin insertion slot, 4 is a ball lending selection button, 5 is a ball take-out section, and 6 is It is an insertion port for the card 1, and a plurality of insertion ports 6 may be installed. A reading / recording device 6'is connected to each of the insertion ports 6. Of course, this inter-mountain ball lending machine a also has a mechanism for inserting bills and taking out change. Further, the inter-mountain ball lending machine a has a mechanism for operating the so-called inter-mountain ball lending machine a, such as a bill identifying device and a ball payout device, in the machine. Was omitted.

Reference numeral b is of a type separate from the ball lending machine a and uses the prepaid card 7. Reference numeral 8 is an insertion opening of the prepaid card 7, 9 is an insertion opening of the customer card 1 with the reading and recording device 10, and 11 is a ball ejection opening. Inside the pedestal ball rental machine b as described above,
Such as a prepaid card 7 identification device, a ball payout device,
It has a mechanism for operating the so-called inter-mountain ball lending machine b, and these mechanisms are omitted in the present invention. c is a ball lending machine installed in a hall other than the inter-lens ball lending machines a and b.

Reference numeral 12 is a ball counter, and the internal counter and the like are omitted. Reference numeral 13 is an insertion slot for the customer card 1.

Reference numeral 14 is an information providing apparatus, and in addition to having an insertion slot 15 for the customer card 1, this apparatus is equipped with a display section 16 for displaying various information defined by the hall side. In addition to the above, a receiver or the like for providing the information may be attached.

Reference numeral d is a host computer in which the same information as the number of output balls recorded on the customer card 1 installed on the hall side and the number of input balls paid out from the hall side is input.

In the present invention, as described above, the inter-unit ball lending machines a and b, the ball lending machine c, the counter 12, and the information providing device 1
4, each card insertion slot 6, 9, 13,
Card reading and recording devices 6 ′ and 10 are connected to the card 15, respectively.
', 10 and the host computer d are connected. e is a prepaid card issuing machine, and the machine e also has a card insertion slot (not shown).

The present invention can also be used in a slot machine medal lending and counting machine. The mechanism is the same as the pachinko ball lending and counting described above, so it is omitted.

Further, in the present invention, when the customer card 1 is inserted, the reading and recording devices are not required in addition to the means for mounting the device for reading or recording the card 1, and the customer card is eliminated. Information may be collected and managed by a mechanism in which the host computer d reads or records the data immediately after the insertion of 1.

[0036]

[Effect] The present invention has the following effects.

[0037] A customer entering the hall for playing a game fills in the customer card issuance application form with the address, name, age, gender, hobbies, etc., and then mails it to the customer from the hall side or the card issuing company. Or, the information will be sent to the host each time the card is directly issued and the ball is lent out by inserting the card into a pedestal ball lending machine installed in the hall or a prepaid card ticket issuing machine, or each time a prepaid card is issued. The information is read and recorded by the computer, and the information such as the ball lending amount in the hall, the prepaid card issuance amount, the number of prize balls obtained, etc. is thoroughly recorded for the customer so that the information on the customer can be collected and the customer's management can be secured. In addition, the hall side provides the customer with information that is advantageous to the customer through the information providing device according to a predetermined amount of information, and provides detailed information to fixed customers. It provides screws, in which revenue was stabilized was to be maintained and further ensuring customer loyalty.

[Brief description of drawings]

FIG. 1 is a diagram showing a customer card issuance order and a usage state in a personal data collection and customer management method.

FIG. 2 is a block diagram showing the process from issuance of a customer card to provision of information.

FIG. 3 is a block diagram showing a relationship when the customer card is used and when it has been used.

[Explanation of symbols]

a, b, c ... Talent ball lending machine d ... Host computer e ... Prepaid card issuing machine 1 ... Customer card 2, 3, 6, 8, 9, 13, 15 ... Insert Mouth 2 '
・ ・ ・ Banknote 4 ・ ・ ・ Ball lending selection button 5 ・ ・ ・ Ball unloading section 6 ′, 10 ・ ・ ・ Reading and recording device 7 ・ ・ ・ Prepaid card 11 ・ ・ ・ Ball unloading opening 12 ・ ・ ・ Ball counter 14
・ ・ ・ Information providing device 16 ・ ・ ・ Display

Claims (1)

[Claims] [Claim 1] When a customer performs a customer card issuance application procedure, the hall side attaches a customer number, a shop number, etc. for identifying the customer, and inputs personal registration into a computer installed in the hall side. , After the registration process, issue a customer card to the customer, and the customer can use it in the hall to insert 100 yen, 500 yen coins, and 1,000 yen banknotes into the insertion slot of a stand-alone ball lending machine and a prepaid card issuing machine. Each time the customer borrows a pachinko ball that meets the specified amount of money or receives a prepaid card that matches the specified amount of money, this information is provided for each ball, provided that the customer card is inserted. Collects and manages various information by reading and recording on a host computer that is connected to a machine and a card issuing machine, and also connects to a ball counting machine with a host computer. A customer card insertion slot is provided to count the number of balls while inserting the card when counting the number of prize balls, read and collect information on the number of balls acquired by the customer as a prize, and connect to the host computer. When a customer card is inserted into the information providing device, the hall side provides predetermined information that is advantageous for the customer prepared in advance corresponding to the collected and managed information about the customer, and after the hall side finishes providing the predetermined information A personal data collection and customer management method, characterized in that the management information is returned to 0 and the customer-related data collection and customer management are performed.