JPH07121617A - Inquiry response system - Google Patents

Abstract

PURPOSE:To provide the inquiry system capable of obtaining an appropriate response with a simple inquiry. CONSTITUTION:In a user's slave machine 5, a map sent from a master machine 3 is displayed. By referring to store data in the map, a reservation is executed with regard to a desired store. When the reservation is finished, a map to the store and a complimentary ticket usable for the store are issued automatically. In such a way, map data by which a user can find his way surely to a destination at last can be obtained. Also, a reservation to a desired store can be executed simply. Moreover, validity of data provided by a data offerer can be decided.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an inquiry response system, and more particularly to a simple and accurate inquiry.

[0002]

2. Description of the Related Art Conventionally, a tourist guide device for displaying tourist attractions on a screen is known. The user can know what kind of sight is on the screen displayed on the tourist information device.

Further, there is also known a data providing device which records information on a specific store in a video and guides it unilaterally. The user can acquire data regarding a desired store based on the store information displayed on the data providing device.

Further, without using such a device,
There is also a method of securing customers by distributing discount tickets at tourist information centers on the station premises.

However, it is possible to know what kind of sights there are in the tourist guide device,
I couldn't know the way from my current location to my destination. Therefore, it was necessary to prepare a separate map and judge the way from the current position to the destination by yourself. In this case, the destination may not be reached, or even if the destination is reached, it may take a very long time. In particular, if the situation when looking at the guide device and the situation at the site are different due to the surrounding situation, it may not be possible to reach the destination even though it is near the site. is there.

On the other hand, in the data providing device, even if data about a desired store is obtained by video,
There was a problem that the actual atmosphere and the congestion at that time could not be known unless you actually went to the store. In particular, the store data given is unilaterally given by the store providing the data to the data providing device. Therefore, it may take a long time to obtain the desired data, or the desired data may not be obtained eventually.

Further, in the data providing device, the data at the time of creating the video data is stored. Therefore, when actually visiting the store, it may be temporarily closed or may not be fully occupied. In order to prevent such a situation, it is possible to make a reservation at the store by telephone or confirm whether or not the store is open in advance. However, such work is complicated.

[0008] Furthermore, for a store providing a guide to the tourist guide device, a tourist spot, or a store providing data to the data providing device, that is, a data provider,
There was no way to know the validity of the data provided.

Further, even if a discount ticket or the like is distributed at a tourist information center or the like in a station, it cannot be distributed to all those who desire because the distribution place is limited. Moreover, even with such distribution, it was not clear how effective it would be in securing customers.

An object of the present invention is to solve the above-mentioned problems and to provide an inquiry system capable of obtaining data to reach a destination without fail. Moreover, it aims at providing the inquiry system which can obtain the present data regarding a desired store easily. Another object of the present invention is to provide an inquiry system capable of easily making a reservation for the desired store. Moreover, it aims at providing the inquiry response system which can judge the validity of the data which the data provider is providing.

That is, it is an object of the present invention to provide an inquiry system capable of obtaining an appropriate response by a simple inquiry.

[0012]

The inquiry response system according to claim 1 is: A) a plurality of user slaves having the following a1) to a5), the user slaves being arranged at different positions. A1) Command input means for inputting commands, a2) User slave communication means for transmitting and receiving commands or data to and from the master unit via the communication path, and a3) Receiving data to receive data. User slave unit notification means for informing, a4) User slave unit position data storage means for storing position data of the user slave unit, a5) Use for performing at least the following a51) and a52) control Personal handset control means, a51) When a map data acquisition command is input to the command input means, a transmission command for transmitting the map data acquisition command,
A52) When the map data is given from the user slave unit communication unit, the position data is read from the user slave unit position data storage unit and the position A parent device having the following b1) to b3), which outputs a notification command for informing the user handset notification means of the map data including the position data based on the data and the map data. A master unit arranged at a position different from each of the slave units for each user, b1) a master unit communication means for transmitting and receiving commands or data to and from each slave unit for each user via a communication path, b2 ) Map data storage means for storing map data, b3) At least master device control means for controlling the following b31) and b32), b31) When a map data acquisition command is given from the master device communication device, the map Based on the data acquisition command, While acquiring map data from the diagram data storage means, b32) outputting a transmission command for transmitting the map data to the user handset to the base unit communication means.

The inquiry response system according to claim 2 is: A) A plurality of user slaves having the following a1) to a4), wherein the user slaves arranged at different positions, and the a1) command: Command input means to be input, a2) User slave communication means for transmitting and receiving commands or data to and from the master unit via the communication path, a3) User slave for notifying data by receiving a notification command Device notification means, a4) at least the following slave device control means for controlling a41) to a45), a41) When a map data acquisition command is input to the command input device, the map data acquisition command is issued. Send command to send,
A42) When the map data is given from the user slave unit communication unit, a42) When the map data is given from the user slave unit communication unit, a notification command for outputting the map data to the user slave unit notification unit is output. A43) When a store data notification command is input to the command input unit, the store data included in the map data is output as a notification command to the user slave unit notification unit, and a44) the command input When the store selection command is input from the means, a transmission command for transmitting the store selection command is output to the user slave device communication means, and a45) the target map data is output from the user slave device communication means. When given, it outputs a print command for printing the target map based on the target map data. B) A master unit having the following b1) to b4), which is different from the slave units for each user. The base unit located at b1) via the communication path Master unit communication means for transmitting and receiving commands or data to and from each of the user slaves, b2) Map data storage means for storing map data including store data indicating the contents of the store, b3) Each user slave User slave device position data storage means for storing position data of the machine, b4) at least master device control means for controlling the following b41) to b44), b41) a map data acquisition command from the master device communication means. When given, the map data is acquired from the map data storage means based on the map data acquisition command, and b42) a transmission command for transmitting the map data to the user handset is sent to the base unit communication means. B43) When a store selection command is given from the base unit communication means, based on the position data of the user handset stored in the user handset position data storage means and the map data. , Purpose map day The Create, b44) a transmission instruction to transmit towards the target map data user the handset, to output to the master unit communication means, characterized by comprising a.

The inquiry response system according to claim 3 is the inquiry response system according to claim 1 or 2.
A print command for printing data in response to a print command, wherein when the user slave unit control means outputs a report command for reporting the target map, the print command for issuing the target map and the print command for issuing the target map It is characterized by outputting a coupon printing command for issuing a coupon for use at the destination.

The inquiry response system according to claim 4 is the inquiry response system according to claim 3, wherein the parent machine further stores a destination for which the coupon is used as a coupon ticket issue destination data. A destination storage unit, and the user slave unit control unit, when outputting the coupon printing command, sends a transmission command for transmitting the coupon issuing command to the master unit, the slave unit for the user. Output to communication means,
The parent machine control means stores the preferential ticket issuance destination data in the preferential ticket issuance destination storage means on the basis of the preferential ticket issuance command given from the parent machine communication means.

The inquiry response system according to claim 5 is: A) A plurality of user slaves having the following a1) to a5), wherein the user slaves arranged at different positions, a1) Command input means to be input, a2) User slave communication means for transmitting and receiving commands or data to and from the master unit via the communication path, a3) User slave for notifying data by receiving a notification command Device notification means, a4) user slave device position data storage means for storing position data of the user slave device, a5) user slave device control means for controlling at least a51) to a53) below. A51) When a reservation command for making a reservation for a specific store is input to the command input means, a transmission command for transmitting the reservation command is output to the user slave unit communication means, a52) From the user cordless handset communication means, the user cordless handset installed in the store where the reservation is made When the reservation completion data indicating that the reservation has been completed is given, a notification command for informing the user slave unit notification means of the reservation completion data is output, and a53) The user slave unit communication means makes a reservation. When the reservation impossible data indicating that the reservation is impossible is output, a notification command for outputting the reservation impossible data to the user slave unit notification means is output. B) A base unit having the following b1) to b3) And a master unit arranged at a position different from each of the slave units for users, b1) a master unit communication means for transmitting and receiving commands or data to and from each slave unit for users via a communication path. , B2) congestion degree data storage means for storing congestion degree data of the store in which the child device for the user is arranged, b3) at least a parent device control means for controlling the following b31) to b34), b31) the above When congestion data regarding a specific store is given from the base unit communication means The congestion degree data storage means, stores the congestion data, b32) if the master unit reservation from the communication unit performs the reservation for a specific store instruction is given, based on the reservation instruction,
Obtaining congestion degree data from the congestion degree data storage means,
Based on this congestion degree data, it is determined whether or not the reservation data indicated by the reservation instruction can be reserved, b33) When it is determined that the reservation data can be reserved, the reservation data is used as the congestion degree data and the congestion degree data is set. Reservation completion data indicating that the reservation is completed is stored in the storage means and is transmitted to the user slave device that has transmitted the reservation command and the user slave device that is installed in the store that makes the reservation. When a transmission command is output to the master unit communication means and b34) it is determined that the reservation data cannot be reserved,
Output a transmission command to the master unit communication means to transmit a reservation impossible data output command indicating that reservation is impossible to the user slave device that has transmitted the reservation command, C) The following c1) ~ C4) a plurality of slave units for the user, the slave unit for the user arranged at a position different from the master unit and the slave unit for the user, c1) the slave unit for the user Congestion degree data input means for inputting congestion degree data of the store where c is located, c2) Communication unit for user to transmit / receive data to / from the parent machine via a communication path, c3) Reservation completion data Reservation data output means for outputting the reservation data indicated by the reservation completion instruction when receiving the output command, c4) At least the following user equipment control means for controlling the user equipment c41) and c42), c41) Congestion When congestion degree data is given from the degree data input means, the congestion degree data Output a transmission command to the master unit to the slave unit communication means for the user, c42) When reservation completion data is given from the communication unit communication unit for the user, the reservation completion The data is output to the reservation data output means as a reservation completion data output command.

The inquiry response system according to claim 6 is the inquiry response system according to claim 5, further comprising: A) the base unit including map data storage means for storing map data including store data indicating contents of the store. B) When the master unit communication unit receives a map data acquisition command from the master unit communication unit, the master unit control unit acquires map data from the map data storage unit based on the map data acquisition command. A transmission command for transmitting the map data acquired toward the user slave device to which the data acquisition command is input is output to the master device communication means, and C) the user slave device control means further includes: Control, c1) when a map data acquisition command is given from the command input means, a transmission command for transmitting the map data acquisition command is transmitted to the user slave device communication hand. C2) When the map data is given from the user cordless handset communication means, based on the map data, a notification command for outputting the map data to the user cordless handset notification means is output, c3 ) When a store data notification command is given from the command input means, based on the shop data included in the map data, a notification command for notifying the user slave device notification means of the store data is output. .

The inquiry response system according to a seventh aspect is the inquiry response system according to the sixth aspect, wherein each user slave unit has a printing unit for receiving a print command and printing data, and a user slave unit control unit. When the reservation completion data is notified to the user handset notification means, a print command for issuing a complimentary ticket that can be used at the store is further output.

The inquiry response system according to claim 8 is: A) A plurality of user slaves having the following a1) to a4), wherein the user slaves arranged at different positions, and the a1) command: Command input means to be input, a2) User slave communication means for transmitting and receiving commands or data to and from the master unit via the communication path, a3) User slave for notifying data by receiving a notification command Device notification means, a4) at least the following slave device control means for controlling a41) and a42), a41) a store status data acquisition command for acquiring store status data for a specific store from the command input means When given, it outputs a transmission command for transmitting the store status data acquisition command to the master unit, and a42) When store status data is given from the user slave unit communication means, the store status data Notify the slave unit notification means for the user A master unit that outputs an intelligent command and has the following b1) to b2), the master unit being arranged at a position different from that of each of the user slave units, and b1) each of the above units via a communication path. Master unit communication means for transmitting and receiving commands or data to and from the user slave unit, b2) At least master unit control unit for controlling the following b21) and b22), b21) Store condition from the master unit communication unit When a data acquisition command is given, a transmission command for transmitting the shop status data acquisition command toward the slave for the user installed in the store that wants to acquire the shop status data is output to the master unit communication unit, b22) When the store status data is given from the master unit communication means, a transmission command for transmitting the store status data to the user slave unit to which the store status data acquisition command is input is transmitted to the master unit communication. Output to the means C) a plurality of having the following c1) to c3) A slave unit for a user, which is a slave unit for the user, which is arranged at a position different from that of the master unit and the slave unit for the user, c1) The slave unit for the user upon receiving a store status data acquisition command Store status data acquisition means for acquiring status data of the store in which the machine is placed, c2) slave unit communication means for user for transmitting and receiving commands or data to and from the parent machine via a communication path, c3) at least , The following c31) and c32) user slave device control means for controlling, c31) when a store situation data acquisition command is given from the user slave device communication means, the store situation data acquisition means When a store status data is given from the store status data acquisition means by outputting a store status data acquisition command, c32) a transmission command for transmitting the store status data to the parent device is transmitted to the user slave device. It is equipped with the output of communication means. To collect.

The inquiry response system according to claim 9 is the inquiry response system according to claim 8, characterized in that the store status data acquisition means is either one or both of an imaging means and a voice acquisition means. .

According to a tenth aspect of the inquiry response system of the eighth aspect, in the inquiry response system of the eighth aspect, the image pickup means, the voice acquisition means or both of them are acquisition target changing means for changing the acquisition target when receiving the acquisition target changing command. It is characterized in that the store status data acquisition command includes the acquisition target change command.

[0022]

In the inquiry response system according to claim 1,
A plurality of slave units for users are arranged at different positions, and a master unit is arranged at a position different from that of each slave unit for users.

When the map data acquisition command is input to the command input means, the user slave device control means outputs a transmission command for transmitting the map data acquisition command to the user slave device communication means. . This map data acquisition command is given to the master communication means. When the map data acquisition command is given, the parent device control unit acquires map data from the map data storage unit based on the map data acquisition command. Further, a transmission command for transmitting the map data to the user slave device is output to the master communication device. The map data is given to the user slave communication means. When the map data is given, the user child device control means reads the position data from the user child device position data storage means and includes the position data based on the position data and the map data. An instructing command for instructing the user handset informing means of the map data is output. As a result, the map data including the position data can be notified to the user slave device notification means. Thereby, the map data including the position data of each user slave can be notified to each user slave.

In the inquiry response system according to the second aspect of the present invention, the plurality of user cordless handsets are arranged at different positions, and
The master unit is arranged at a position different from the slave units for each user. Further, when the map data acquisition command is input to the command input device, the user slave device control means outputs a transmission command for transmitting the map data acquisition command to the user slave device communication means. This map data acquisition command is given to the master communication means. When receiving the map data acquisition command from the master communication unit, the master unit control unit acquires the map data from the map data storage unit based on the map data acquisition command, and uses the map data as a user code. A transmission command to be transmitted to the machine is output to the master communication means. The master communication means transmits this map data. When the map data is given from the user slave unit communication unit, the user slave unit control unit outputs a notification command to the user slave unit notification unit to notify the map data. Next, when a store data notification command is input to the command input unit, the user slave device control unit notifies the user slave device notification unit of the store data included in the map data. Output the command. Next,
When a store selection command is input from the command input unit, a transmission command for transmitting the store selection command is output to the user slave device communication unit.

When the store selection command is given from the master unit communication unit, the master unit control unit stores the position data of the user slave unit stored in the user slave unit position data storage unit, and Target map data is created based on the map data. Further, a transmission command for transmitting the target map data to the user slave device is output to the master device communication means.

Upon receiving the target map data from the user slave device communication means, the user slave device control means outputs a notification command for notifying the target map based on the target map data.

Thus, the destination can be searched while referring to the store data, and further the target map data can be obtained.

In the inquiry response system according to the third aspect of the present invention, when the user slave unit control means outputs a notification command for notifying the target map, a print command for issuing the target map and the purpose. Outputs a coupon printing command to issue a coupon that can be used locally. The printing means prints the data in response to the print command. Therefore, the preferential coupon can be issued only to those who need it.

In the inquiry response system according to claim 4, when the user child device control means outputs the coupon printing command, a transmission command for transmitting the coupon issuing command to the master device. , To the slave unit communication means for the user. The parent machine control means stores the preferential ticket issuance destination data in the preferential ticket issuance destination storage means based on the preferential ticket issuance command given from the parent machine communication means. Thereby, it is possible to obtain the coupon issue information.

In the inquiry response system of claim 5, when the congestion degree data input means gives the congestion degree data to the slave unit control means for the user, the congestion degree data is transmitted to the master unit. And transmits a transmission command to the slave unit communication means for the user.

Upon receiving the congestion degree data regarding a specific store from the parent machine communication means, the parent machine control means stores the congestion degree data in the congestion degree data storage means. As a result, the latest congestion degree can be obtained.

When a reservation command for making a reservation for a specific store is input to the command input means, the user child device control means sends a transmission command for transmitting the reservation command to the user child device. To the machine communication means.

When a reservation command for making a reservation for a specific store is given from the master unit communication unit, the master unit control unit acquires the congestion degree data from the congestion degree data storage unit based on the reservation instruction. Based on this congestion degree data, it is determined whether the reservation data indicated by the reservation command can be reserved.

As a result, when it is determined that the reservation data can be reserved, the reservation data is stored in the congestion degree data storage means as congestion degree data, and the slave unit for the user who has transmitted the reservation instruction and the reservation are transmitted. The transmission command for transmitting the reservation completion data indicating that the reservation has been completed is output to the parent device communication means to the slave for the user installed in the store that performs the operation.

When the reservation completion data is given from the slave unit communication means for user, the slave unit control means for user uses the reservation completion data as a reservation completion data output command to the reservation data output means. give. This completes the reservation.

When the user handset communication means gives reservation completion data indicating that the reservation for the user handset installed in the reservation store is completed, the user handset is transmitted. The machine control means outputs a notification command for informing the user slave machine notification means of the reservation completion data. Thereby, it is possible to notify that the reservation is completed.

On the other hand, when it is determined that the reservation data cannot be reserved, a reservation-disabled data output command indicating that reservation is impossible is transmitted to the user slave device that has transmitted the reservation command. The transmission command is output to the master communication means. When the unreservable data indicating that the reservation is impossible is given from the user slave device communication means, the user slave device control means notifies the user slave device notification means of the unreservable data. A notification command for notification is output. As a result, it is possible to notify that the reservation could not be made.

In this way, it is possible to easily make a reservation at a desired store.

In the inquiry response system of claim 6, when the user handset control means receives a map data acquisition command from the command input means, it sends a transmission command for transmitting the map data acquisition command to the user. Output to the child device communication means.

Upon receiving a map data acquisition command from the master device communication unit, the master unit control unit acquires the map data from the map data storage unit based on the map data acquisition command and also acquires the map data. A transmission command for transmitting the acquired map data to the user slave to which the command is input is output to the master communication unit. When the map data is given from the user slave unit communication unit, the user slave unit control unit outputs a notification command for informing the user slave unit notification unit of the map data based on the map data. To do. Then, when a store data notification command is given from the command input means, a notification command for outputting the store data to the user slave unit notification means is output based on the store data included in the map data. The operator can make a reservation by referring to the store data.

In the inquiry response system according to claim 7, in the inquiry response system according to claim 6, the user slave unit control means further causes the user slave unit notification means to notify the reservation completion data. Outputs a print command to issue a complimentary ticket that can be used at the store. As a result, it is possible to make a reservation and issue a complimentary ticket.

In the inquiry response system of the present invention, when the user child device control means is given a store condition data acquisition command for acquiring store condition data for a specific store from the command input device, the parent device A transmission command for transmitting the store status data acquisition command is output to. When the store condition data acquisition command is given from the master unit communication unit, the master unit control unit directs the store condition data acquisition command toward the slave unit for the user installed in the store that wants to acquire the store condition data. Is transmitted to the master unit communication means.

When the store condition data acquisition command is given from the slave unit communication unit for user, the slave unit control unit for user outputs the store condition data acquisition command to the store condition data acquisition unit. .

When the shop status data acquisition means outputs the shop status data based on the shop status data acquisition command, the slave unit control means for the user transmits the shop status data to the parent machine. A transmission command is output to the slave unit communication means for the user. The master unit control means, when the store status data is given from the master unit communication means, a transmission command for transmitting the store status data to the user slave unit to which the store status data acquisition command is input. Is output to the master unit communication means.

When the store condition data is given from the user slave unit communication unit, the user slave unit control unit outputs a notification command for informing the user slave unit notification unit of the store condition data. . As a result, the current store status data can be notified to the user slave device notification means.

In the inquiry response system of the ninth aspect, the store status data acquisition means is either one or both of an image pickup means and a voice acquisition means. Therefore, it is possible to notify the user slave device notifying unit of the current store status data by using either or both of the image data and the audio data.

In the inquiry response system of the tenth aspect, the image pickup means, the voice acquisition means, or both of them are:
An acquisition target changing means is provided for changing the acquisition target when receiving the acquisition target change command. Furthermore, the store status data acquisition command includes the acquisition target change command. Therefore, the acquisition target can be changed by the acquisition target change command. As a result, desired store status data can be obtained.

[0048]

【Example】

[Inquiry Response System 1] FIG. 1 shows an overall configuration diagram of an inquiry response system 1 which is an embodiment of the present invention. The inquiry response system 1 includes one master unit 3 and a user slave unit 5.
a to 5n of slaves for users and 7a to 7n of slaves for users. Master unit 3, user slave unit 5
a to the slave unit 5n for the user and the slave unit 7a for the user to the slave unit 7n for the user are arranged at different positions,
Various commands or data are transmitted between the master unit 3 and the user slave unit 5a to the user slave unit 5n, and between the master unit 3 and the user slave unit 7a to the user slave unit 7n via a communication path. Exchange.

[Explanation of Functional Block Diagram of User Handset 5]
The user slave unit 5 will be described with reference to FIG. The user slave unit 5 includes a command input unit 13, a user slave unit communication unit 15, a user slave unit notification unit 17, a user slave unit position data storage unit 19, a printing unit 21, and a user unit. The child device control means 11 is provided.

Various commands such as a map data acquisition command, a reservation command, or a store condition data acquisition command are input to the command input means 13. The user slave communication means 15 is
It transmits / receives commands or data to / from the master unit via the communication path. The user slave unit notification means 17 notifies the data when receiving the notification command. The user slave device position data storage unit 19 stores the position data of the user slave device.
The printing unit 21 receives the print command and prints the data.

The user slave unit control means 11 performs the following control in the [map display mode]. When the map data acquisition command is input to the command input unit 13, the transmission command for transmitting the map data acquisition command is output to the user slave device communication unit 15. Further, when the map data is given from the user cordless handset communication means 15, the position data stored in the user cordless handset position data storage means 19 is read out, and the position is stored based on the position data and the map data. A notification command for outputting the target map data including the data to the user handset notification unit 17 is output.

In the [store data display mode], the user slave unit control means 11 performs the following control. When the store status data acquisition command is input to the command input unit 13, a transmission command for transmitting the store status data acquisition command is output to the user slave device communication unit 15. Also,
When the store situation data is given from the user slave device communication means 15, a notification command for informing the user slave device notification device 17 of the store situation data is output.

The user slave unit control means 11 performs the following control in the [reservation mode]. When a reservation command for making a reservation for a specific store is input to the command input means 13, a transmission command for transmitting the reservation command is sent,
It is output to the user slave unit communication means 15. When the reservation completion data indicating that the reservation for the user slave device 7 installed in the store for making the reservation is received is received from the user slave device communication means 15, the reservation completion data is used. An instructing command to be informed to the slave unit informing unit 17 is output. When the reservation impossible data indicating that the reservation is impossible is received from the user slave device communication means 15, the reservation impossible data is sent to the user slave device notification means 1.
An instructing command to be informed to 7 is output.

Further, the user child device control means 11 performs the following control in the [map, discount ticket issuing mode]. When the reservation completion data is given, the print command for issuing the destination map and the print command for issuing the coupon for use at the destination are output. Further, when the coupon printing command is output, a transmission command for transmitting the coupon issuing command to the master unit is output to the user slave unit communication unit.

[Explanation of Functional Block Diagram of Base Unit 3] Next,
The base unit 3 will be described with reference to FIG. The base unit 3 includes a base unit communication unit 25, a map data storage unit 23, a congestion degree storage unit 29, a base unit control unit 31, and a preferential ticket issuance destination storage unit 27.

The master unit communication means 25 transmits / receives commands or data to / from each user slave unit 5 and to / from each user slave unit 7 through the communication path. The map data storage means 23 stores map data.

The congestion degree data storage means 29 stores the congestion degree data of the store in which the slave for the user is arranged. The coupon issue destination storage means 27 stores the destination where the coupon is used as coupon issue destination data.

The master unit control means 21 uses the [map display mode].
In, the following control is performed. When the map data acquisition command is given from the master communication unit 25, the map data is acquired from the map data storage unit 23 based on the map data acquisition command. Next, a transmission command for transmitting the map data to the user slave unit 5 is output to the master unit communication unit 25.

The master unit control means 21 performs the following control in the [store data display mode]. When the store status data acquisition command is given from the parent device communication means 25, a transmission command for transmitting the store status data acquisition command to the user slave device 7 installed in the store from which the store status data is to be acquired, It outputs to the master unit communication means 25. Further, when the store status data is given from the master unit communication means 25, a transmission command for transmitting the store status data is sent to the user slave unit 5 to which the store status data acquisition command is input. To the machine communication means 25.

The master unit control means 21 performs the following control in the [reservation mode]. When the congestion degree data relating to a specific store is given from the master unit communication means 25, the congestion degree data storage means 29 stores the congestion degree data. When a reservation command for making a reservation to a specific store is given from the base unit communication means 25, based on the reservation command,
Obtaining the congestion degree data from the congestion degree data storage means 29,
Based on this congestion degree data, it is determined whether the reservation data indicated by the reservation command can be reserved.

When it is determined that the reservation data can be reserved, the reservation data is stored in the congestion degree data storage means 29 as congestion degree data, and at the same time, the user slave device that has transmitted the reservation instruction and the store where the reservation is made. The master unit communication means 2 sends a transmission command for transmitting reservation completion data indicating that the reservation is completed to the slave for the user installed in
Output to 5.

When it is determined that the reservation data cannot be reserved, a transmission for transmitting a reservation impossible data output command indicating that reservation is impossible is transmitted to the user slave device 5 which has transmitted the reservation command. The command is output to the master communication means 25.

In the [map, discount ticket issuance mode], the parent device control means 21 converts the preferential ticket issuance destination data into the preferential ticket issuance destination storage means based on the preferential ticket issuance command given from the parent device communication means 25. Store in 27.

[Explanation of Functional Block Diagram of User's Handset 7] Next, the user's handset 3 will be described with reference to FIG. The slave unit 7 for user includes a congestion degree data input unit 33, a slave unit communication unit 35 for user, a reservation data output unit 37, a store status data acquisition unit 39, and a slave unit control unit 41 for user. ing.

In the congestion degree data input means 33, the congestion degree data of the store in which the user slave is arranged is input. The user slave unit communication means 35 transmits / receives data to / from the master unit via a communication path. When the reservation completion data output command is given, the reservation data output means 37 outputs the reservation data indicated by the reservation completion command.

The slave unit controlling means 41 for user performs the following control in the [store data display mode].

When the store situation data acquisition command is given from the slave unit communication means for user 35, the store situation data acquisition command is output to the store situation data acquisition means 39, and the store situation data acquisition means 39 outputs the store situation data. Is given, a transmission command for transmitting the store status data to the master unit 3 is output to the slave unit communication means 35 for the user.

In this embodiment, the store status data acquisition means includes both the image pickup means and the voice acquisition means. Further, the image pickup means and the voice acquisition means are
It has an acquisition target changing means for changing the acquisition target when receiving the acquisition target change command.

In the [reservation mode], the slave unit control means 41 for the user performs the following control. When the congestion degree data is supplied from the congestion degree data input means 33, a transmission command for transmitting the congestion degree data to the master device 3,
It is output to the slave unit communication means 35 for the user. Further, when the reservation completion data is given from the user slave unit communication means 35, the reservation completion data is output to the reservation data output means 37 as a reservation completion data output command.

[Hardware Configuration] FIG. 5 shows a hardware configuration in which the user slave unit 5 is realized by using a CPU. The user slave unit 5 includes a CPU 53, a ROM 55, and an RA.
M57, hard disk 61, keyboard 63, printer 59, modem 69, coin receiving section 68, mouse 6
6, an input / output I / F 71 and a bus line 50.

The ROM 55 stores a control program for the CPU 53 and the like. The CPU 53 controls each unit via the bus line 50 according to this control program. The DCU 69 (digital control unit) transmits various commands or data using a digital line, thereby transmitting various commands or data between the user slave device 5 and the master device 3. can do. That is, in this embodiment, the DCU 69
Constitutes the communication means for the slave unit for the user.

The keyboard 63 is a map data acquisition command,
A command input means for inputting a reservation command, a store status data acquisition command, or the like, and the input data is the RAM 5
It is remembered in 7. The hard disk 61 stores the position data, given map data and the like. Input / output I /
A monitor television 73, a speaker 75, and a joystick 74 are connected to F71. In the present embodiment, the monitor television 73 and the speaker 75 constitute the notification means. Further, the printer 59 constitutes a printing means.

The coin receiving portion 68 is a portion for receiving a usage fee for using the child device. In this embodiment, coins are inserted when printing with the printer 59.

FIG. 6 shows a hardware configuration in which the base unit 3 is realized by using a CPU. The base unit 3 is the CPU 153, R
OM155, RAM157, hard disk 161, keyboard 163, printer 159, DCU169, I /
The F171 and the bus line 150 are provided, and the configuration is substantially the same as the user child device 5. In addition, in the parent device 3, the hard disk 161 stores map data, congestion degree data, complimentary ticket issuance destination data, and the like.

FIG. 7 shows a hardware configuration in which the slave for user 7 is realized by using a CPU. Handset for user 7
Is a CPU 253, a ROM 255, a RAM 257, a hard disk 261, a keyboard 263, a CRT 265,
DCU 269, input / output I / F 271 and bus line 2
50, and has substantially the same configuration as the user slave unit 5. In the slave unit 7 for the user, the input / output I
A video camera 277 and a microphone 279 are connected to / F271. In this embodiment,
The video camera 277 serves as an imaging means and the microphone 27
Reference numeral 9 constitutes a voice acquisition means. Video camera 277
Has a zoom mechanism and a swinging mechanism, and can change the imaging target. The microphone 27
9 is fixed to the video camera 77, and moves with the movement of the video camera 277.

[Processing Flowchart] Next, the overall processing operation will be described with reference to the flowchart of FIG. First, the map display mode (step ST1 in FIG. 8) will be described with reference to FIG. In the map display mode, a desired map can be displayed on the monitor television 73 of the user slave device 5 as follows.

When a plurality of candidate place names registered in advance are displayed on the monitor TV 73, the operator of the user state machine 5 inputs a map display command for displaying a desired destination from the keyboard 63 ( 9 step ST11). The CPU 53 of the user slave device 5 transmits the map display command to the master device 3 via the DCU 69 (step ST1).
2).

Next, the CPU 153 of the base unit 3 makes the DCU 1
Based on the map display command via 69, the corresponding map data is read from the hard disk 161. The map data stored in the hard disk 161 will be described with reference to FIG. As shown in the figure, in the present embodiment, the map data is composed of a destination name, a map number, center coordinates, drawing data, and an existing user child device name. The map data is assigned a map number for each destination name. The center coordinates and the name of the child device for the existing user will be described later. Note that the drawing data is stored as image data in step ST14 in FIG.
53 outputs to the DCU 169 a transmission command for transmitting the map data to the user slave device 5. As a result, the map data is sent to the user slave device 5.

When receiving the map data via the DCU 69, the CPU 53 of the user slave unit 5 displays the initial screen of the map data on the monitor television 73 (step ST15 in FIG. 9).

In the present embodiment, the map data is not displayed as a whole, but a certain area centering on the cursor coordinates is displayed on the screen. For example, for the map data of map No. 1 shown in FIG. 11, image data A
Instead of being entirely displayed on the monitor television 73,
As shown in FIG. 3, only the display range 100 is displayed on the monitor television 73. The center coordinates of the map data refer to the cursor coordinate position when the map data is initially displayed. As will be described later, a range outside the display range 100 can be displayed on the monitor television 73 by scrolling the screen vertically or horizontally.
In this embodiment, the position of the doll's head is used as the cursor position.

The operator looks at the displayed map data,
It is input from the keyboard 63 whether or not to select another destination. When such an input is made (step ST16 in FIG. 9), the CPU 53 repeats the processing from step ST11 in FIG. If there is no such input from the keyboard 63, the process proceeds to step ST18 in FIG.
3 judges whether or not the cursor has moved. When the cursor moves, the process proceeds to step ST19 and the screen corresponding to the cursor position is displayed (step ST19).
For example, when the cursor moves from the point P1 to the point P2, the display range 100 changes to the display range 101.

The operator can see the scrolled map data by moving the cursor. Then, when ending the map display mode, an end command is input from the keyboard 63. CPU53, step S
At T20, it is determined whether or not the end command is input. When the end command is input, the map display mode ends. If the end command is not input, CP
The U53 repeats the processing from step ST16 onward in FIG.

In this way, it is possible to easily display the map of the desired destination on the user slave side.

In the present embodiment, the townscape around the destination is displayed on the monitor TV 73 so that the user can operate it as if he or she can walk on the map. Therefore, it is possible to know what kind of shops are lined up and how long it takes to reach the destination. As a result, the target store can be accurately grasped even when the user goes to the destination.

Next, the mode shifts to the store data display mode (step ST3 in FIG. 8). In the present embodiment, the map data shown in FIG. 11 includes store data as shown in FIG. Therefore, as described below, not only the map data up to the destination but also the store data in the map data can be displayed on the monitor television 73 as map data.

First, the store data shown in FIG. 12 will be described. For store data displayed in the map data,
A serial number is assigned to each store to be displayed. Thereby, only by specifying the store number, the store can be specified without specifying the map number. In this embodiment,
2 of (Xmin, Ymin), (Xmax, Ymax)
The point determines the store area on the map of the store. For example, the soba restaurant ◯ Δ151 in FIG. 13 has coordinates (X101, Y
101) and (X102, Y102).

When the cursor (the head of the human mark) moves from the coordinate P1 to the coordinate P2, the cursor moves to the soba restaurant ○ △ 1.
It is in a state of entering the store area of 51. Note that, along with this, the display area 101 is displayed on the screen. In this state, the left switch (not shown) of the mouse 66 (see FIG. 5)
When is clicked, the CPU 53 displays a message of the corresponding store number from the store data of FIG. For example,
If you click in the area of store No. 2, message M
S2 is displayed on the monitor television 73. FIG. 15 shows an example of the message.

The holiday flag in the store data shown in FIG. 12 is used to store holidays as days or days of the week. If a holiday message different from a business day is stored in advance and the date when the store data display command is input is the same as the date when the holiday flag is stored, the CPU 53
Displays the suspension message. Whether it is a holiday or not
A calendar mechanism (not shown) included in the CPU 53 may be used. An example of a holiday message is shown in FIG. As a result, it is possible to prevent the target store from being closed after arriving at the site.

The holiday flag is used for the slave unit 7 for the user.
By rewriting and adding from time to time, the store side can easily display temporary closure. This is done as follows. The keyboard 263 shown in FIG.
Enter the month and day as a temporary holiday from
253 sends the additional instruction to the master unit 3 via the DCU 269.
Send to. The CPU 153 of the parent device 3 changes the content of the store data of the hard disk 161 based on the additional instruction.

After displaying the message (step ST2 in FIG. 14)
1), the operator of the cordless handset 5 for user is a joystick 74
By operating the lever (not shown) of, the current store status can be known as follows. When viewing the current store status, the operator of the user slave unit 5 clicks the left switch (not shown) of the mouse 66 (see FIG. 5) twice in the message display state. CPU 53 determines whether or not such an operation has been performed (step ST22 in FIG. 14), and if so, step ST23.
Proceed to. The operator operates the joystick 74. CP
The U53 detects this operation amount and transmits the operation amount as an acquisition target change command to the master device 3 via the DCU 69. The parent device 3 transmits the acquisition target change command to the user child device 7.

The CPU 253 of the slave unit for user 7 controls the zoom mechanism and the swing mechanism of the video camera 277 based on the acquisition target change command (step ST25 in FIG. 14). As a result, the imaging target is changed. At that time, the microphone 279 fixed to the video camera 277 also moves. The image data and the audio data are transmitted to the master device 3 via the DCU 269, and the master device 3 uses the image data and the audio data as the user slave device 5.
Send to.

The user slave unit 5 notifies the image data and audio data from the monitor television 73 and the speaker 75. In this way, it is possible to know the current store status in the store where the non-user slave device 7 is arranged in the user slave device 5.

As a result, real-time store information can be obtained, and useful information when selecting a store can be obtained.

Next, the reservation mode in step ST4 of FIG. 8 will be described with reference to FIGS. 17 and 18. FIG. 17
As shown in, the operator operates the keyboard 6 of the slave unit 5 for the user.
The reservation command is input from 3 (step ST3 in FIG. 17).
1). In the present embodiment, the reservation command has a data structure as shown in FIG. The reservation command is composed of the store number to be reserved, the reservation date, the reservation start time, the reservation end time, the number of people reserved, and the name of the reservation person.

In step ST32 of FIG. 17, the CPU
53 transmits the reservation command to the base unit 3 via the DCU 69. Upon receiving the reservation command, the CPU 153 of the parent device 3 reads out the congestion degree data stored in the hard disk 161. The congestion degree data means the child device 7 for the user.
This is data representing the degree of congestion of the stores in which is arranged. In this embodiment, the congestion degree data has a data structure as shown in FIG. 20, and the capacity, the current number of customers, the time when the current number of customers is input, the reservation date, the reservation start time, the reservation end time, The number of people who made a reservation and the name of the person making a reservation were memorized.

Returning to FIG. 17, the CPU 153 determines whether or not the reservation command can be reserved based on the congestion degree data. This judgment is made as follows. CPU15
3 determines the number of vacant seats (vacant seat status) on the reservation date of the reservation command from the congestion degree data of the store related to the store No specified by the reservation command. This can be done by subtracting the current number of customers from the capacity and the number of people reserved from the reservation start time to the reservation end time of the reservation command. Next, if the reservation number of the reservation command is smaller than the number of vacant seats, it is determined that reservation is possible, and if the reservation number is larger than the number of vacant seats, it is determined that reservation is impossible.

For example, when the reservation command shown in FIG. 19 is given, the capacity of the store No. 5 is "30", the current number of customers is "5", and the reservation is completed from the reservation start time 18:00 of the reservation command. The number of people booked by 20:00 is 8 + 1
It is 0 ". Therefore, the vacant seat status on the reservation date of the reservation command is 30-5-18 = 7. Since the reservation number of the reservation instruction is “5”, it is determined that the reservation is possible.

In step ST33 of FIG. 17, the CPU
When 153 determines that the given reservation command can be reserved, it stores the reservation data indicated by the reservation command in the hard disk 161 (step ST34). As a result, the reservation data shown in FIG. 19 is added to the congestion degree data shown in FIG.

Based on the reservation command, the CPU 153 transmits the reservation completion data indicating that the reservation is completed to the user handset 5 (step ST35 in FIG. 18).

The CPU 53 of the user slave unit 5 receives the reservation completion data and displays it on the monitor television 73.
This allows the operator to know that the reservation has been completed.

On the other hand, the CPU 153 of the base unit 3 sends the reservation data for which the reservation has been completed to the slave unit 7 for the user (step ST36 in FIG. 18). CPU2 of slave unit 7 for user
53 receives the reservation data and monitors the television 73
To display. This allows the store side to know that a new reservation has been made.

When the reservation data request command for the store No. in which the slave device for the user is arranged is transmitted from the slave device 7 for the user, the master device 3 reads the reservation data from the congestion degree data. , Is transmitted to the slave unit 7 for the user who has transmitted the reservation data request command. CP of the child device 7 for the user
The U253 displays the transmitted reservation data on the CRT 265. With this, the reservation status can be known at any time.

On the other hand, in step ST33 of FIG.
When it is determined that the reservation cannot be made, the CPU 153 of the base unit 3
Transmits unreservable data to the user subunit 3 via the DCU 69. The CPU 53 of the user subunit 3 receives the reservation impossible data and displays it on the monitor television 73. As a result, the operator of the user slave unit 5 can know that the reservation has not been made.

In response to this, the operator inputs the reservation command again from the keyboard 63 when changing the reservation start time or the like to make a reservation again. If there is such a re-input, the CPU 53 carries out the processing from step ST31 in FIG. If there is no such re-input, the reservation mode is ended.

The slave unit 7 for the user performs interrupt processing. The CPU 253 of the slave 7 for the user inputs the congestion degree data from the keyboard 263 (FIG. 17).
In step ST42), the congestion degree data is transmitted to the parent device 3 (step ST43 in FIG. 17). CPU1 of base unit 3
53 stores the new congestion degree data thus sent in the hard disk 161. By performing such an interrupt process, the latest congestion degree is stored in the congestion degree data of the master device 3.

As described above, according to this system, it is possible to easily make a reservation without the trouble of making a separate call. Further, when making a reservation, the current store status (degree of congestion, atmosphere, etc.) can be referred to.

Next, the map shown in step ST5 of FIG.
The coupon ticket issuing mode will be described with reference to FIGS. 21 to 23.

As shown in FIG. 21, C of the user slave unit 5
The PU 53 determines whether or not there is a reservation (step ST51 in FIG. 21). In this embodiment, when the reservation completion data is received, it is determined that there is a reservation. When the CPU 53 determines that the reservation has been made, the CPU 53 proceeds to step ST52 and issues the target map and the special treatment ticket.

First, the printing of the target map will be described.
Creation of the target map data is performed by the processing shown in FIG. The CPU 53 reads the map data (see the map display mode in step ST1 in FIG. 8) stored in the hard disk 61. Next, the position data of the user slave unit 5 stored in the hard disk 61 is read (step ST62). The CPU 53 determines whether this position data is within the range of the map data. In the present embodiment, the determination is made by using the existence user slave unit name (see FIG. 11) of the map data. For example, if the number of the map data is No2 and the user handset is 5f, it is determined that the position data is within the range of the map data.

22. In step ST64, the CPU
53 creates target map data with a star at the position indicated by the position data of the user slave device 5, and outputs a print command for printing the target map data by the printer 59. As a result, the target map data including the position data is printed by the printer 59 (step ST64).

On the other hand, in step ST63 of FIG.
When it is determined that the map data is out of the range, the CPU 53 displays the map data at a predetermined location, for example, at a bus stop, or the like.
The marked target map data is created and printed by the printer 59 (step ST65). The predetermined location may be stored in the map data shown in FIG.

In this way, the target map data including the position data can be obtained. Furthermore, the CPU 53
Outputs a print command for issuing a complimentary ticket that can be used at the store. As a result, it is possible to easily make a reservation and automatically issue a map and a complimentary ticket that can be used at the store.

Regarding the issuance of the above-mentioned coupon, DCU63
Is transmitted to the parent device 3 via the (step ST5 in FIG. 21).
3). The base unit 3 sends the issued data to the hard disk 16
1 (step ST54). FIG. 23 shows an example of the data structure of the coupon ticket issuing data. In this embodiment, the date of issue, the slave unit number for the user, and the store number are stored. This makes it possible to accurately know the usage status of this system.

For example, for a store in which a slave for a user is arranged, it is possible to know where the slave for a user installed has many reservations by storing the slave for a user. As a result, it is possible to analyze the customer base. For example, the usage from the business hotel A in front of the station is high, but the usage from the inn B is low.

Further, since the reservation frequency of the slave for the user can be known, the system provider can appropriately charge the membership fee and the like. The number of terminals can be increased and advertisement charges can be properly billed. Further, by storing the date of issue, it is possible to provide a seasonal usage status and the like.

In step ST51 of FIG. 21,
If no reservation has been made, such a map and preferential ticket issuing mode is terminated.

In step ST6 of FIG. 8, to continue further, steps ST1 and thereafter are repeated.

[Other Application Examples] Although the present embodiment has been described as a system for executing all the modes shown in FIG. 8, it may be configured as a system for executing a necessary mode. For example, it may be a system that executes only the map display mode, only the reservation mode, or only the store data display mode, or any combination thereof may be used.

Further, in the reservation mode, it is also possible to store the non-reservable data and provide it to the member store as demand data. That is, when considering the expansion of the scale on the side of the store, it is possible to consider the reservation impossible state with the current capacity.

When the non-reservable data is transmitted from the master unit 3 to the user slave unit 5, the congestion degree data of the store for which the reservation is desired may be transmitted together. in this case,
This can be referred to when the congestion degree data is displayed on the monitor television 73 of the user slave unit 5 and the operator changes the reservation time and makes a reservation again. This makes it easier to make a reservation.

In each of the above embodiments, the user slave 5, the master 3, and the slave 7 for the user are connected using a telephone line or the like. However, the present invention is not limited to this, and a wireless line or a dedicated line may be used.

In this embodiment, the map data is once transmitted from the master unit 3 to the user slave unit 5, and the user slave unit 5 side creates the target map. The handset 5 sends an instruction to create the target map to the base unit 3, and the base unit 3
May create a target map and send it to the user slave device 5.

In this case, the operation is performed as follows.
When the map data acquisition command is input to the command input unit 13, the user slave device control unit 11 outputs a transmission command for transmitting the map data acquisition command to the user slave device communication unit 15.

The base unit communication means 25 of the base unit 3 receives this map data acquisition command. When the master device communication means 25 gives a map data acquisition command, the master device control means 31 operates the map data storage means 2 based on the map data acquisition command.
3 to obtain map data and send a transmission command for transmitting the map data to the user slave device 5 to the master device communication means 2
Output to 5. The base unit communication means 25 transmits this map data.

User cordless handset control means 1 of the user cordless handset 5
When the map data is given from the user cordless handset communication means 15, 1 outputs a notification command for informing the user cordless handset notification means 17 of the map data. Next, when a store data notification command is input to the command input unit 13, the user slave device control unit 11 notifies the user slave device notification unit 17 of the store data included in the map data. Output the command. Next, when the store selection command is input from the command input unit 13, the transmission command for transmitting the store selection command is output to the user slave device communication unit 15.

When receiving the store selection command from the master communication means 25, the master control means 31 of the master 3 creates the target map data based on the map data. Further, a transmission command for transmitting the target map data to the user slave device is output to the master device communication means 25.

User cordless handset control means 1 of user cordless handset 5
When the target map data is given from the user slave unit communication means 15, 1 outputs a notification command for notifying the target map based on the target map data. In this way, the target map data can be obtained.

In this case, instead of storing the position data for each user slave device, the master device 3 may collectively store the position data of each user slave device. Then, at the time of creating the target map, the position data may be referred to. An example of the data structure of the user appearance machine position data in this case is shown in FIG. By storing such data in the parent device 3, unified management of the data becomes possible. In the figure, the nearest place is the map No.
This is the data for putting a star mark when the slave unit for the user is outside the range of the map data as described above.

Further, in the present embodiment, the master unit 3 stores the congestion degree of the slave unit 7 for the user. However, a congestion degree data storage unit may be provided so that the congestion degree of the slave unit 7 for the user is stored on the slave unit side for the user.

In this case, the reservation is made as follows. User slave device control means 41 of the slave device 7 for the user
When the congestion degree data is input to the congestion degree data input unit 33, the storage unit stores the congestion degree data in the congestion degree data storage unit.

When a reservation command for making a reservation for a specific store is input to the command input means 13 of the user slave device 5, the user slave device control means 11 of the user slave device 5 is entered.
Causes the slave unit communication means 15 for the user to transmit the reservation command to the master unit 3.

The parent device control means 31 uses the parent device communication means 25 to set the child device 7 for the user installed in the store where the reservation is made.
The reservation command is transmitted to the slave unit communication means 35 for the user.

Upon receiving the reservation command, the user slave device control means 41 of the user slave device 7 obtains the congestion degree data from the congestion degree data storage means, and based on this congestion degree data, It is determined whether the reservation data indicated by the reservation command can be reserved. Note that the determination method is the same as that of the parent device 3, so description thereof will be omitted.

When it is determined that the reservation data indicated by this reservation command can be reserved, the reservation data is stored in the congestion degree data storage means as congestion degree data, and the reservation data is output to the reservation data output means. Then, the slave unit communication means for user 35 causes the master unit 3 to transmit the reservation completion data indicating that the reservation is completed. Upon receiving the reservation completion data via the master communication means 25, the master control means 31 of the master 3 uses the master communication means 25 toward the user slave 5 to which the reservation command is input. The reservation completion data is transmitted. When the user slave device control means 11 of the user slave device 5 receives the reservation completion data via the user slave device communication means 15, the user slave device notification means 17 notifies the reservation completion data. Let me know.

On the other hand, when the user slave device control means 41 of the user slave device 7 determines that the reservation data cannot be reserved, the user slave device to which the reservation command is input is selected. To that end, the master unit communication means 25 transmits a reservation impossible data output command indicating that reservation is impossible. When the master unit control means 21 of the master device 3 receives the reservation impossible data via the master device communication means 25, the master device communication means 25 directs the reservation device 5 to the user slave device 5 to which the reservation command is input. The reservation impossible data is transmitted. When the user slave device control means 11 of the user slave device 5 receives the reservation impossible data via the user slave device communication means 25, the reservation impossible data is sent to the user slave device notification means. Let me know.

In the above embodiment, the processes are executed in synchronization with each other, and in order to make the flow of the process easy to understand, the master unit, the slave unit for the user, and the slave unit for the user are separated. The process flow chart is described as one. However, it goes without saying that each processor of the master unit, the slave unit for the user, and the slave unit for the user is different.

Further, in this embodiment, in order to realize the functions shown in FIGS. 2 to 4, a CPU is used and this is realized by software. However, some or all of them may be realized by hardware such as a logic circuit.

[0138]

According to the inquiry response system of the first aspect, when the map data acquisition command is input to the command input device, the user child device control means sends a transmission command for transmitting the map data acquisition command. , To the user slave communication means. The parent device control means receives the map data acquisition command and acquires map data from the map data storage means. Further, a transmission command for transmitting the map data to the user slave device is output to the master communication device.
When the map data is given from the user slave unit communication unit, the user slave unit control unit reads the position data from the user slave unit position data storage unit, and the position data and the map data are read. Based on the above, a notification command for outputting the map data including the position data to the user slave unit notification means is output. Thereby, the map data including the position data of each user slave can be notified to each user slave.

Therefore, it is possible to provide an inquiry system which can surely reach the destination.
That is, it is possible to provide an inquiry system capable of obtaining an appropriate response with a simple inquiry.

In the inquiry response system of claim 2, when the map data acquisition command is input to the command input device, the user child device control means sends a transmission command for transmitting the map data acquisition command. Output to the communication unit for the slave unit for user. Upon receiving the map data acquisition command from the master device communication unit, the master unit control unit acquires map data from the map data storage unit based on the map data acquisition command and uses the map data for the user. Outputs the send command to send to the child device.

When the user slave device communication means receives the map data from the user slave device communication means, the user slave device control means outputs a notification command for informing the user slave device notification means of the map data. When a store data notification command is input to the command input unit, the user slave device control unit outputs a notification command that causes the user slave device notification unit to notify the store data included in the map data. To do. When the store selection command is input from the command input means, a transmission command for transmitting the store selection command is output.

When the store selection command is given from the master unit communication unit, the master unit control unit stores the position data of the slave unit for the user stored in the slave unit position data storage unit for the user, and Target map data is created based on the map data. Further, a transmission command for transmitting the target map data to the user handset is output.

Upon receiving the target map data from the user slave device communication means, the user slave device control means outputs a notification command for notifying the target map based on the target map data.

As a result, the destination can be searched while referring to the store data, and further the target map data can be obtained. Therefore, it is possible to provide an inquiry system capable of obtaining data that can reliably reach the destination. That is, it is possible to provide an inquiry system capable of obtaining an appropriate response with a simple inquiry.

In the inquiry response system according to claim 3, when the user handset control means outputs the notification command for notifying the target map, the print command for issuing the target map and the target command are further issued. Outputs a coupon printing command to issue a coupon that can be used locally. Therefore, the preferential coupon can be issued only to those who need it. As a result, it is possible to provide an inquiry system that allows the user to easily obtain an appropriate response. That is, it is possible to provide an inquiry system capable of obtaining an appropriate response with a simple inquiry.

In the inquiry response system according to claim 4, when the slave unit control means for a user outputs the complimentary ticket print command, a transmission command for transmitting the complimentary ticket issue command to the master unit. , To the slave unit communication means for the user. The parent machine control means stores the preferential ticket issuance destination data in the preferential ticket issuance destination storage means based on the preferential ticket issuance command given from the parent machine communication means. Thereby, it is possible to obtain the coupon issue information. Therefore,
It is possible to provide an inquiry system that allows the user to know the usage status. Thus, it is an object of the present invention to provide an inquiry response system capable of judging the validity of data provided by a data provider. That is, it is possible to provide an inquiry system capable of obtaining an appropriate response with a simple inquiry.

In the inquiry response system of claim 5, when the congestion degree data input means gives the congestion degree data to the slave unit controlling means for the user, the congestion degree data is transmitted to the master unit. And transmits a transmission command to the slave unit communication means for the user.

[0148] The master unit control means stores the congestion level data in the congestion level data storage unit when the congestion level data regarding a specific store is given from the master unit communication unit. As a result, the latest congestion degree can be obtained.

When a reservation command for making a reservation for a specific store is input to the command input means, the user child device control means sends a transmission command for transmitting the reservation command to the user child device. To the machine communication means.

When a reservation command for making a reservation for a specific store is given from the master unit communication unit, the master unit control unit acquires congestion degree data from the congestion degree data storage unit based on the reservation instruction. Based on this congestion degree data, it is determined whether the reservation data indicated by the reservation command can be reserved.

As a result, when it is determined that the reservation data can be reserved, the reservation data is stored in the congestion degree data storage means as congestion degree data, and the slave unit for the user who has transmitted the reservation instruction and the reservation The transmission command for transmitting the reservation completion data indicating that the reservation has been completed is output to the parent device communication means to the slave for the user installed in the store that performs the operation.

When the reservation completion data is given from the slave device communication means for user, the slave device control means for user uses the reservation completion data as a reservation completion data output command to the reservation data output means. give. This completes the reservation.

Further, when the user slave unit communication means gives reservation completion data indicating that the reservation for the user slave unit installed in the store where the reservation is made is given, the user slave unit is provided. The machine control means outputs a notification command for informing the user slave machine notification means of the reservation completion data. Thereby, it is possible to notify that the reservation is completed.

On the other hand, if it is determined that the reservation data cannot be reserved, the reservation-disabled data output command indicating that the reservation is impossible is transmitted to the user slave device that has transmitted the reservation command. The transmission command is output to the master communication means. When the unreservable data indicating that the reservation is impossible is given from the user slave device communication means, the user slave device control means notifies the user slave device notification means of the unreservable data. A notification command for notification is output. As a result, it is possible to notify that the reservation could not be made.

In this way, it is possible to provide an inquiry system capable of easily making a reservation at a desired store. That is, it is an object of the present invention to provide an inquiry system capable of obtaining an appropriate response with a simple inquiry.

In the inquiry response system of claim 6, when the user handset control means is given a map data acquisition command from the command input means, a transmission command for transmitting the map data acquisition command is sent to the user. Output to the child device communication means.

Upon receiving a map data acquisition command from the master unit communication unit, the master unit control unit acquires the map data from the map data storage unit based on the map data acquisition command and also acquires the map data. A transmission command for transmitting the acquired map data to the user slave to which the command is input is output to the master communication unit. When the map data is given from the user slave unit communication unit, the user slave unit control unit outputs a notification command for informing the user slave unit notification unit of the map data based on the map data. To do. Then, when a store data notification command is given from the command input means, a notification command for outputting the store data to the user slave unit notification means is output based on the store data included in the map data. The operator can make a reservation by referring to the store data. As a result, it is possible to provide an inquiry system that allows the user to easily obtain an appropriate response. That is, it is possible to provide an inquiry system capable of obtaining an appropriate response with a simple inquiry.

[0158] In the inquiry response system according to claim 7, when the user slave unit control means notifies the user slave unit notification means of the reservation completion data, the user slave unit further issues a complimentary ticket that can be used at the store. Output a print command. As a result, it is possible to make a reservation and issue a complimentary ticket. As a result, it is possible to provide an inquiry system that allows the user to easily obtain an appropriate response. That is, it is possible to provide an inquiry system capable of obtaining an appropriate response with a simple inquiry.

In the inquiry response system according to the eighth aspect, when the user slave unit control means is given a store condition data acquisition command for acquiring store condition data for a specific store from the command input device, the master unit. A transmission command for transmitting the store status data acquisition command is output to. When the store condition data acquisition command is given from the master unit communication unit, the master unit control unit directs the store condition data acquisition command toward the slave unit for the user installed in the store that wants to acquire the store condition data. Output a send command to send.

When receiving the store status data acquisition command from the slave device communication unit for user, the slave unit control unit for user outputs the store condition data acquisition command to the store condition data acquisition unit. . Based on the store status data acquisition command, when the store status data acquisition means outputs the shop status data, the user slave unit control means sends a transmission command to transmit the shop status data to the parent machine. , To the slave unit communication means for the user. The master unit control means, when the store status data is given from the master unit communication means, a transmission command for transmitting the store status data to the user slave unit to which the store status data acquisition command is input. Is output to the master unit communication means.

When the store condition data is given from the user slave unit communication unit, the user slave unit control unit outputs a notification command for informing the user slave unit notification unit of the store condition data. . As a result, the current store status data can be notified to the user slave device notification means.
Therefore, it is possible to provide an inquiry system that can easily obtain current data regarding a desired store. That is, it is possible to provide an inquiry system capable of obtaining an appropriate response with a simple inquiry.

In the inquiry response system of claim 9, the store status data acquisition means is either one or both of the image pickup means and the voice acquisition means. Therefore, it is possible to provide the inquiry response system that can easily obtain either the current image data or voice data regarding the desired store. Accordingly, it is possible to provide an inquiry system that can easily obtain the current voice data or image data regarding the desired store. That is, it is possible to provide an inquiry system capable of obtaining an appropriate response with a simple inquiry.

In the inquiry response system according to the tenth aspect, the acquisition target can be changed by the acquisition target change command. Thus, it is possible to provide an inquiry system capable of operating the current voice data or image data regarding the desired store. That is, it is possible to provide an inquiry system capable of obtaining an appropriate response with a simple inquiry.

[Brief description of drawings]

FIG. 1 is an overall configuration diagram of an inquiry system 1 according to the present invention.

FIG. 2 is a functional block diagram of a user slave unit 5.

FIG. 3 is a functional block diagram of a master unit 3.

FIG. 4 is a functional block diagram of a slave unit 7 for a user.

FIG. 5 is a diagram showing a hardware configuration in which a user slave unit 5 is realized by a CPU.

FIG. 6 is a diagram showing a hardware configuration in which a master unit 3 is realized by a CPU.

FIG. 7 is a diagram showing a hardware configuration in which the slave for user 7 is realized by a CPU.

FIG. 8 is an overall flowchart of the inquiry system.

FIG. 9 is a flowchart of a map display mode.

FIG. 10 is a flowchart of a map display mode.

FIG. 11 is a diagram showing an example of a data structure of map data.

FIG. 12 is a diagram showing an example of a data structure of store data.

FIG. 13 is a diagram showing an example of a screen displaying a map.

FIG. 14 is a flowchart of a store data display mode.

FIG. 15 is a diagram showing a display example of a message.

FIG. 16 is a diagram showing a display example of a message when the store is closed.

FIG. 17 is a flowchart of a reservation mode.

FIG. 18 is a flowchart of a reservation mode.

FIG. 19 is a diagram showing an example of a data structure of a reservation instruction.

FIG. 20 is a diagram showing an example of a data structure of congestion degree data.

FIG. 21 is a flowchart of a map and complimentary ticket issuing mode.

FIG. 22 is a flowchart of a map and a discount ticket issuing mode.

FIG. 23 is a diagram showing an example of a data structure of complimentary ticket issue data.

FIG. 24 is a diagram showing an example of a data structure of user slave device position data.

[Explanation of symbols]

 3 ... Parent device 5 ... User slave device 7 ... User slave device 11 ... User slave device control unit 13 ... Command input Means 15 ... User slave communication means 17 ... User slave notification means 19 ... User slave position data storage 21 ... Printing means 25 ...・ Parent machine communication means 23 ・ ・ ・ ・ Map data storage means 29 ・ ・ ・ ・ Congestion degree storage means 27 ・ ・ ・ ・ Private ticket issuance destination storage means 31 ... Degree data inputting means 35 ... Recipient data communication means for user 37 ... Reservation data output means 39 ... Store status data acquisition means 41 ... Child device control means for user

Claims (10)

[Claims] 1. A) a plurality of user cordless handsets having the following a1) to a5), wherein the user cordless handsets are arranged at different positions, a1) command input means for inputting a command, a2) User slave communication means for transmitting and receiving commands or data to and from the master via the communication path, a3) User slave notification means for receiving data by receiving a notification command, and a4) User slave device position data storage means for storing position data of the user slave device, a5) User slave device control means for controlling at least a51) and a52) below, a51) Command input means When a map data acquisition command is input to, a transmission command for transmitting the map data acquisition command is sent.
A52) When the map data is received from the user slave unit communication unit, the position data is read from the user slave unit position data storage unit, and the position data and A parent device having the following b1) to b3), which outputs a notification command for informing the user slave device notification means of the target map data including the position data based on the map data. A master unit arranged at a position different from each slave unit for each user, b1) a master unit communication means for transmitting and receiving a command or data to and from each slave unit for each user via a communication path, b2) Map data storage means for storing map data, b3) at least a parent device control means for controlling the following b31) and b32), b31) when a map data acquisition command is given from the parent device communication means, Based on the acquisition command, the map Inquiry, characterized in that, in addition to acquiring map data from the data storage means, b32) outputting a transmission command to cause the map data to be transmitted to the user's child device to the parent device communication means. Response system. 2. A) a plurality of user cordless handsets having the following a1) to a4), wherein the user cordless handsets are arranged at different positions, a1) command input means for inputting a command, a2) User slave communication means for transmitting and receiving commands or data to and from the master via a communication path, a3) User slave notification means for receiving data and receiving data, a4) At least , The following a41) ~ a45) user slave control means for controlling, a41) when a map data acquisition command is input to the command input means, a transmission command for transmitting the map data acquisition command,
A42) When the map data is given from the user slave unit communication unit, a42) When the map data is given from the user slave unit communication unit, a notification command for outputting the map data to the user slave unit notification unit is output. A43) When a store data notification command is input to the command input unit, the store data included in the map data is output as a notification command to the user slave unit notification unit, and a44) the command input When the store selection command is input from the means, a transmission command for transmitting the store selection command is output to the user slave device communication means, and a45) the target map data is output from the user slave device communication means. When given, it outputs a print command for printing the target map based on the target map data. B) A master unit having the following b1) to b4), which is different from the slave units for each user. The base unit located at b1) via the communication path Master unit communication means for transmitting and receiving commands or data to and from each of the user slaves, b2) Map data storage means for storing map data including store data indicating the contents of the store, b3) Each user slave User slave device position data storage means for storing position data of the machine, b4) at least master device control means for controlling the following b41) to b44), b41) a map data acquisition command from the master device communication means. When given, the map data is acquired from the map data storage means based on the map data acquisition command, and b42) a transmission command for transmitting the map data to the user handset is sent to the base unit communication means. B43) When a store selection command is given from the base unit communication means, based on the position data of the user handset stored in the user handset position data storage means and the map data. , Purpose map day Create a, b44) the object map transmission command to transmit it to the user the handset to the data, inquiry response system characterized by comprising the, to be output to the master unit communication means. 3. The inquiry response system according to claim 1 or 2, further comprising: a printing unit that prints data in response to a printing command, and the user slave unit control unit sends a notification command that reports the target map. When outputting, the inquiry response system is further characterized by outputting a print command for issuing the target map and a print command for printing a complimentary ticket for issuing a coupon for use at the destination. 4. The inquiry response system according to claim 3, wherein the parent machine further comprises a coupon ticket issuing destination storage means for storing a destination where the coupon ticket is used as coupon ticket issuing destination data, When outputting the complimentary ticket print command, the user slave unit control means outputs a transmission command for transmitting the complimentary ticket issue command to the master unit to the user slave unit communication unit, and the master unit The machine control means stores the preferential ticket issuance destination data in the preferential ticket issuance destination storage means on the basis of the preferential ticket issuance command given from the master machine communication means. 5. A) A plurality of user cordless handsets having the following a1) to a5), wherein the user cordless handsets are arranged at different positions, a1) command input means for inputting a command, a2) User slave communication means for transmitting and receiving commands or data to and from the master via the communication path, a3) User slave notification means for receiving data by receiving a notification command, and a4) User slave device position data storage means for storing position data of the user slave device, a5) User slave device control means for controlling at least the following a51) to a53), a51) The command input means When a reservation command for making a reservation for a specific store is input to, a transmission command for transmitting the reservation command is output to the user slave device communication means, and a52) the user slave device communication is performed. From the means, the reservation completion indicating that the reservation for the slave for the user installed in the store making the reservation has been completed When data is given, a notification command for informing the user slave unit notification unit of the reservation completion data is output, and a53) Reservation impossible indicating from the user slave unit communication unit that reservation is impossible. When data is given, it outputs a notification command for informing the user slave device notification means of the unreservable data. B) A master device having the following b1) to b3), wherein each of the user slaves A master unit located at a position different from the machine, b1) a master unit communication means for transmitting and receiving commands or data to and from each of the user slave units via a communication path, and b2) a slave unit for the user Congestion degree data storage means for storing congestion degree data of the arranged stores, b3) At least master device control means for controlling the following b31) to b34), b31) Congestion related to a specific store from the master device communication means When the congestion degree data is given, the congestion degree data storage means Storing Zatsudo data, b32) the reservation instruction for performing reserved for a particular store from the master unit communication means is provided, based on the reservation instruction,
Obtaining congestion degree data from the congestion degree data storage means,
Based on this congestion degree data, it is determined whether or not the reservation data indicated by the reservation instruction can be reserved, b33) When it is determined that the reservation data can be reserved, the reservation data is used as the congestion degree data and the congestion degree data is set. Reservation completion data indicating that the reservation is completed is stored in the storage means and is transmitted to the user slave device that has transmitted the reservation command and the user slave device that is installed in the store that makes the reservation. When a transmission command is output to the master unit communication means and b34) it is determined that the reservation data cannot be reserved,
Output a transmission command to the master unit communication means to transmit a reservation impossible data output command indicating that reservation is impossible to the user slave device that has transmitted the reservation command, C) The following c1) ~ C4) a plurality of slave units for the user, wherein the slave unit for the user is arranged at a position different from the master unit and the slave unit for the user, c1) the slave unit for the user Congestion data input means for inputting congestion degree data of the store in which the machine is located, c2) Communication means for user slave device for transmitting / receiving data to / from the parent machine via a communication path, c3) Reservation completed Reservation data output means for outputting the reservation data indicated by the reservation completion instruction when a data output command is given, c4) At least the following c41) and c42) slave control for user, c41 ) When congestion degree data is given from the congestion degree data input means, Output a transmission command to the master unit to the slave unit communication means for the user, c42) When the reservation completion data is given from the communication unit for the slave user, An inquiry response system comprising: outputting completion data as a reservation completion data output command to the reservation data output means. 6. The inquiry response system according to claim 5, further comprising: A) the parent machine including map data storage means for storing map data including shop data indicating contents of the shop; and B) the parent machine. When the map data acquisition command is given from the master device communication unit, the machine control unit acquires map data from the map data storage unit based on the map data acquisition command, and the map data acquisition command is input. A transmission command for transmitting the acquired map data to the user slave unit is output to the master unit communication unit, and C) the user slave unit control unit further performs the following control: c1) When a map data acquisition command is given from the command input means, a transmission command for transmitting the map data acquisition command is output to the user slave device communication means, and c2) the user slave device communication is performed. When the map data is given from the means, a notification command for notifying the user slave unit notification means of the map data is output based on the map data, and c3) When the store data notification command is given from the command input means. An inquiry response system comprising: outputting a notification command for informing the user slave unit notification means of the shop data based on the shop data included in the map data. 7. The inquiry response system according to claim 6, wherein each user slave unit has a printing unit for printing data in response to a print command, and the user slave unit control unit stores the reservation completion data. An inquiry response system characterized by outputting a print command for issuing a complimentary ticket that can be used at the store when informing the user cordless hands notification means. 8. A) A plurality of user cordless handsets having the following a1) to a4), wherein the user cordless handsets are arranged at different positions, a1) command input means for inputting a command, a2) User slave communication means for transmitting and receiving commands or data to and from the master via a communication path, a3) User slave notification means for receiving data and receiving data, a4) At least , The following a41) and a42) user slave unit control means for performing the control, a41) When the store condition data acquisition command for acquiring the store condition for a specific store is given from the command input device, the master unit is given to the master device. Output a transmission command for transmitting the store status data acquisition command to the user, a42) When store status data is given from the user slave device communication means, the store status data is sent to the user slave device notification means. Outputs a notification command to notify and B) has the following b1) to b2) A master unit, which is a master unit arranged at a position different from that of each of the user slave units, b1) A master unit which transmits / receives commands or data to / from each of the user slave units via a communication path. Communication means, b2) At least a master control means for controlling the following b21) and b22), b21) When a shop status data acquisition command is given from the master communication means, installed in the store where the shop status data is to be acquired. A transmission command for transmitting the store status data acquisition command to the slave for the user, which is output to the master unit communication means, b22) when the store status data is given from the master unit communication unit, Outputting a transmission command for transmitting the store status data to the user's child device to which the store status data acquisition command has been input, to the master unit communication means, C) has the following c1) to c3). A plurality of slave units for the user, the master unit and A slave for the user, which is placed at a different position from the slave for the user, c1) A store which receives the situation data acquisition command and acquires the situation data of the store in which the slave for the user is placed Status data acquisition means, c2) Communication means for user slave device that transmits / receives commands or data to / from the parent machine via a communication path, c3) Use to control at least the following c31) and c32) When a store status data acquisition command is given from the slave unit communication means for a user, the store status data acquisition command is output to the store status data acquisition means, and c31) the store When the shop status data is given from the status data acquisition means, a transmission command for transmitting the shop status data to the master unit is output to the slave unit communication means for the user. Inquiry response system. 9. The inquiry response system according to claim 8, wherein the store situation data acquisition unit is either one or both of an image pickup unit and a voice acquisition unit. 10. The inquiry response system according to claim 8, wherein the imaging unit, the voice acquisition unit, or both of them include an acquisition target changing unit that changes an acquisition target when receiving an acquisition target changing command. An inquiry response system, wherein the data acquisition command includes the acquisition target change command.