JPH05136891A - Extension number retrieving device - Google Patents

Abstract

PURPOSE:To simplify the retrieval of an extension number by providing a retrieving terminal independent of a host computer in respect of the attendant board of a private branch exchange for a hotel. CONSTITUTION:On the arrival of a retrieving request from an input device 4, the retrieval processing part 66 of an extension number retrieving device 6 retrieves room information by making that numeral a room number in the case that retrieval information is the numeral. In the case of character information, it retrieves name information by making that character information the name of a person. If there is corresponding data, it displays its data contents on a display device 5. Besides, an operator judges whether a call from the input device 4 is to be executed or not, and in the case that the call is to be executed, it informs a connection requesting part 61 of the corresponding extension number, and issues a connection request to an exchange 1. The exchange 1 calls the corresponding extension number 2A to 2N. When the update information of the retrieval data is received from the host computer 3, the room information and the name information of B retrieval information file 65 are undated.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an extension number searching device in a relay station of a private branch exchange for a hotel.

[0002]

2. Description of the Related Art Conventionally, in order to retrieve and call this type of extension number, the terminal device of the host computer is operated once, the database is searched to obtain the required extension number information, and then the corresponding extension number from the relay stand. It was done by dialing a number.

[0003]

The above-mentioned conventional method has a problem that the operator has to separately operate the host computer terminal and the relay stand, which is troublesome.

Further, there is a problem that the dependence on the host computer is high, such as the search processing being delayed due to the increase of other transactions which are not related to the main business of the host computer, or the search processing being disabled when the host computer is stopped online. It was

SUMMARY OF THE INVENTION An object of the present invention is to provide an extension number search device which performs a search and call process only by operating a search terminal independent of a host computer.

[0006]

In order to achieve the above object, in an extension number searching device according to the present invention, an input device which is independent of a host computer and which inputs search information such as a room number and a guest name, and a search. A display device for displaying the result, a means for searching the extension number from the search information, a means for calling the extension number from the extension number of the search result,
Means for updating the search information from the database of the host computer.

[0007]

DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention. FIG. 2 is a flow chart showing the flow of processing of one embodiment of the present invention. FIG. 3 is a diagram showing an example of the structure of search information data to which the present invention is applied.
(A) is a search by name, and (b) is a structure of search information data by room number.

In FIG. 1, an embodiment of the present invention is a private branch exchange 1, extension telephones 2A to 2N, and a host computer 3.
An input device 4 for inputting search information, a display device 5 for displaying search results, and an extension number search device 6. Further, the extension number search device 6 requests the private branch exchange 1 to call the designated extension number, and the connection request unit 61.
A data reception unit 62 that receives database information from the host computer 3, a search reception unit 63 that receives search information from the input device 4, and a display request unit that requests the display device 5 to display the searched results. 64, a search information file 65 having the structure shown in FIG. 3, and a search processing unit 66 that manages update and search of the search information file 65.

When the extension number search device of this embodiment starts operating, it is judged whether or not there is a search request from the input device (step 1
00) and whether or not the update information of the search data is received from the host computer (step 101).

When there is a search request, it is determined whether the search information is a number (step 104). If it is numeric information, the number is used as the room number to search the room information in FIG. In the case of information, the character information is used as the name and the name information in FIG. 3A is searched (step 105). As a result of the search, it is judged whether or not there is data that matches the corresponding search information (step 107), and if there is no corresponding data, a display request is made to the display device 5 (step 108) and the next request is waited again. . If there is the corresponding data, the contents of the data are requested to be displayed on the display device 5 (step 109). At this time, when there are a plurality of corresponding data (same name, same name, etc.), all the data are displayed so that the operator can judge by the reference information (group information, arrival date and time, etc.) of each data. Determine whether to call from the input device (step 1
10) In the case of calling, the corresponding extension number is notified to the connection request unit and a connection request is made to the exchange (step 111). The exchange calls the extension telephones 2A to 2N corresponding to the connection request from the search device. Thereafter, the process returns to step 100 and the same procedure as above is repeatedly executed.

When the update information of the search data is received from the host computer, the room information and the name information are updated according to the content of the update information (step 10).
2, 103). The update includes addition / change / deletion processing. Thereafter, the process returns to step 100 and the same procedure as above is repeatedly executed.

[0013]

As described above, the present invention has the effect of simplifying the operation because the operator only has to operate the input device of the search device, and the search information file is stored in the device. By doing so, there is an effect that the search processing is not affected even when the host computer is stopped or the load is increased.

[Brief description of drawings]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention.

FIG. 2 is a flowchart showing a flow of processing of one embodiment.

FIG. 3 is a diagram showing an example of a structure of search information data to which the present invention is applied.

[Explanation of symbols]

 1 Private branch exchange 2A to 2N Extension telephone 3 Host computer 4 Input device 5 Display device 6 Extension number search device 61 Connection request unit 62 Data receiving unit 63 Search acceptance unit 64 Display request unit 65 Search information file 66 Search processing unit

Claims (1)

[Claims] 1. A relay station of a private branch exchange for a hotel, an input device for inputting search information, a display device for displaying a search result, a means for searching an extension number by room number or name information, and an extension of the search result. An extension number search device comprising means for calling a corresponding extension number from a number and means for updating search information.