JPH04136777U - automatic transaction device - Google Patents

Abstract

(57) [Summary] [Purpose] The purpose is to provide a device that can be operated smoothly by customers with visual impairments by significantly shortening the time spent fumbling around. [Configuration] A media handling machine that handles various media such as passbooks, cards, banknotes, etc. (passbook entry machine 11, card reader printer 13, bill deposit/withdrawal machine 15), and a media insertion/return slot for each of the various media handling machines ( In an automatic transaction device having a passbook insertion/return slot 4, a magnetic card insertion/return slot 3, a bill insertion/return slot 2), and an operation section (visual display device 1) having keys for customer input operations, the insertion of each of the media is performed. Equipped with speakers 12, 14, 16 or a vibration generator at the return port,
In accordance with the order of operations for each transaction, the position is displayed by sound from the speakers 12, 14, 16 of the insertion/return slot for a predetermined medium or by vibration from the vibration generator.

Description

[Detailed explanation of the idea]

0001

[Industrial application field]

This invention is used in financial institutions, etc., especially considering the operation by visually impaired customers. Regarding automated transaction equipment.

0002

[Conventional technology]

FIG. 6 is an external perspective view showing a conventional example of this type of automatic transaction device. In the figure, 1 is a visual display device installed on the customer operation surface, 2 is a bill insertion return It is connected to a banknote deposit and withdrawal machine. 3 connects to the card reader printer 4 is the magnetic card insertion and return slot connected to the passbook entry machine. It is.

0003 8 is a keyboard with Braille instructions for visually impaired people to enter transaction data. You can select transactions and enter your PIN. 9. Visually impaired people use earphones etc. This is an earphone opening that can be used to notify transaction operations and transaction amounts by voice.

0004 With the above configuration, conventionally, customers with visual impairments can use earphones during transactions. Insert the earphones into the earphones 9 and operate according to the voice instructions emitted from the earphones. At this time, the voice guidance from the earphones opens the bill insertion/return slot 2 and the magnetic card. Insert/receive operations by being instructed on the positions of the card insertion/return slot 3 and passbook insertion/return slot 4. was going on.

[0005]

[Problem that the idea aims to solve]

However, according to the conventional technology with the above-mentioned configuration, announcements from earphones Because location instructions are not clear instructions, customers should I fumbled with my fingers to find the banknote insertion/return slot, the magnetic card insertion/return slot, and the passbook insertion slot, relying on Braille, etc. It is necessary to check the position of each media insertion/return slot, such as the return slot, which makes operations difficult. , and there was a problem that the number of transactions in automatic transaction devices was reduced.

[0006] In view of the above-mentioned problems, the present invention has been developed to clearly indicate the position of each media insertion/return slot to the customer's hearing. This design greatly reduces fumbling time and helps customers with visual impairments. The purpose is to provide a device that allows customers to operate it smoothly.

[0007] In addition, with this invention, the customer can check the position of each media insertion/return slot with just a touch. configurations that allow visually impaired customers to navigate easily, significantly reducing fumbling time and The purpose is to provide a device that can be operated smoothly.

[0008] Furthermore, by reducing operation time for customers with visual impairments, the number of transactions can be increased. The aim is to achieve an overall improvement.

[0009]

[Means to solve the problem]

In order to achieve the above purpose, the present invention provides that each media insertion/return slot is The location will be displayed by voice from the location of the location. Alternatively, each media insertion/return port may vibrate at its respective position, causing the customer's hand to to notify the location.

0010 In other words, the present invention is a medium handling system that handles various media such as passbooks, cards, and banknotes. machine, each media insertion/return slot of the various media handling machines, and customer input operations. In an automated transaction device that has an operation section with a key for Equipped with a speaker in the opening, insert and return the designated media according to the order of operation for each transaction. It is characterized by displaying the position by sound from the speaker.

[0011] Or a media handling machine that handles various media such as passbooks, cards, banknotes, etc. Each media handling machine has an insertion/return slot for media and a key for customer input operations. In an automatic transaction device that has an operation section to A vibration generating device is installed at the specified media insertion/return slot according to the operation order of each transaction. It is characterized by displaying the position by vibration from the position.

0012

[Effect]

With the above configuration, the present invention can insert and return a predetermined medium according to the operation order of each transaction. Since the location is indicated by sound from the speaker at the entrance, customers with visual disabilities can The specific details of each media insertion/return slot as instructed in conventional announcements. Can determine location by hearing.

[0013] In addition, in a configuration where each media insertion/return slot is equipped with a vibration generator, each transaction According to the operation order, the position of the specified medium is determined by vibration from the vibration generator of the insertion/return port. Conventionally, customers with visual impairments would not be able to receive instructions using the words of the announcement. Touch the specific location of the insertion/return slot for each media without reading Braille. You can tell by just that.

[0014]

【Example】

Examples will be described below according to the drawings. Figure 1 is a block diagram showing a first embodiment of the present invention, and Figure 2 is an external appearance of the device of the same embodiment. FIG.

[0015] In the figure, 10 is an automatic transaction device, and the interior of the automatic transaction device 10 is visually visible. Display guidance and information on the screen for customers who have Visual display device 1 allows visually impaired customers to enter transaction selections, PIN numbers, amounts, etc. Keyboard 8 with explanations of buttons in Braille for inputting information, and a keyboard 8 for making bankbook entries. A passbook entry machine 11 that allows visually impaired customers to insert and return a passbook to the passbook entry machine 11. A first speaker 12 for guiding the position of the exit port 4 by sound, and a magnetic strut of the card. Card reader printer 1 for reading and writing data and printing transaction slips 3. Insert a magnetic card into the card reader printer 13 for visually impaired customers. A second speaker 14 for guiding the position of the return port 3 by sound, and a system for depositing and withdrawing banknotes. A bill depositing and dispensing machine 15 that performs the A third speaker 16 for guiding the bill insertion/return slot 2 with sound, and a visually impaired person Voice generating device 17 for informing customers of operating instructions, transaction amounts, and balances , the earphone jack 9 connected to the audio generator 17, and the operation control of these. It is composed of a central processing unit (hereinafter referred to as CPU) 18 and the like that performs the processing.

[0016] The operation of this embodiment having the above configuration will be explained below. FIG. 3 is an operation flowchart explaining the case of payment in this embodiment. In particular, the customer's operation procedure for the automatic transaction device 10 and the processing of the CPU 18 It is a flowchart showing a procedure.

[0017] First, the customer connects the earphones to the automatic transaction device 10 using the earphone jack. 9 (S1). By wearing earphones, the CPU 18 determines that this transaction is for a visually impaired customer. Recognizes this and issues a voice to the voice generator 17 to make a transaction selection. (S2).

[0018] The customer follows the voice instructions and presses the payment button using the transaction selection key on the keyboard 8. A payment transaction is selected by clicking (S3). When the payment button is pressed, the magnetic card is inserted into the magnetic card insertion return slot 3. At the same time as providing voice guidance to To clearly inform the second speaker 14 of the position of the magnetic card insertion/return slot 3. Sound the chime (S5). By sounding the chime, the customer quickly recognizes the magnetic card insertion return slot 3. , the card can be inserted (S6).

[0019] Next, voice guidance is given to the customer to enter the PIN number on the keyboard 8. (S7). The customer follows the voice instructions and enters the PIN number from the keyboard 8 (S8 ). After the customer completes entering their PIN, a voice prompts them to enter the payment amount using keyboard 8. Guidance is performed (S9). The customer follows the voice guidance and enters the desired amount using the number keys, 10,000, 1,000, and yen keys. is input (S10).

[0020] Once the amount has been entered, the system reads the entered amount aloud and asks the customer to confirm it ( S11). The customer confirms the amount that has been read out and enters the confirmation key if correct, or if he/she wishes to make a correction. , a correction key is input from the keyboard 8 (S12). At this time, if the correction key is pressed, the process returns to step S9 in FIG. 3 and the amount is entered again. Let it happen. If the confirmation key is pressed, the voice being processed is uttered (S13). child At this time, the automatic transaction device 10 checks the validity of the input PIN number and amount. , if it is recognized as legitimate, the card reader/printer 13 creates a statement slip and accepts and withdraws banknotes. The money machine 15 counts banknotes.

[0021] Once banknote counting is completed successfully, first insert the card and transaction statement into the magnetic card. The product is returned to the customer through the return port 3 (S14). At this time, you will receive your card and statement slip. In addition to providing voice guidance (S15), the exit for cards and statement slips is clearly indicated. A chime is sounded on the second speaker 14 to notify the user (16). Customers can quickly receive their card and statement through voice and chime guidance. can be taken (S17).

[0022] After receiving the card and statement slip, the banknotes are subsequently returned (S18). At this time, paper At the same time as giving a voice guidance to receive the banknotes (S19), a sound is sent to the third speaker 16. Sound the chime (S20). Customers can quickly receive banknotes using voice and chime guidance. (S21). Finally, the voice output device 17 sends the balance after the transaction to the customer via earphones. After notification (S22), the series of transaction processing ends. The above is the operation of this embodiment.

[0023] Next, a second example will be described. FIG. 4 is a block diagram showing a second embodiment of the present invention, and FIG. 5 is an external appearance of the device of the same embodiment. FIG. In addition, in both figures, the explanation of the components that are the same as those of the first embodiment is omitted, and the reference numerals are also used. Use the same one.

[0024] In the figure, reference numeral 20 indicates the insertion and return of a passbook to a visually impaired customer. A first vibration generator 21 for guiding the position of the mouth 4 by vibration, 21 is a visually impaired person. The location of the magnetic card insertion/return slot 3 of the card reader/printer 13 is voiced to the customer. A second vibration generator 22 for guiding visually impaired customers to insert and withdraw banknotes. This is a third vibration generator for guiding the banknote input/return port 2 of the money machine 15 with vibration. .

[0025] Note that a speaker may be used as the vibration generator.

[0026] The operation is to replace the chime-sounding operation in the operation flow shown in Figure 3 with the vibration-generating operation. It is something that has been learned.

[0027] According to the second embodiment with the above configuration, a visually impaired customer can Feel the vibration by touching the specific location of each entry/return gate without reading the Braille. It can be determined only by

[0028] The configuration of this invention is applicable not only to automatic transaction devices but also to devices such as vending machines. It is effective.

[0029]

[Effect of the idea]

As explained in detail above, the present invention handles various media such as passbooks, cards, and banknotes. a media handling machine; a media insertion/return port for each of the various media handling machines; In an automatic transaction device having an operation section having keys for customer input operations, each of the above-mentioned A speaker is installed at the media insertion/return slot, and the specified media is inserted in accordance with the operation order of each transaction. The location of each media insertion/return slot is indicated by sound from the speaker of the insertion/return slot. Each can display the position by sound from each position.

[0030] This makes it possible to clearly indicate the location of each media insertion/return slot to the customer's hearing. This greatly reduces fumbling time and allows visually impaired customers to operate smoothly. This has the effect of providing a device that can perform operations.

[0031] In addition, a vibration generator is installed at the insertion/return slot for each medium, and the operation order of each transaction is followed. Therefore, the position is displayed by vibration from the vibration generator at the insertion/return slot for the specified medium. By doing so, each media insertion/return port will vibrate at its respective position to You can tell your location by hand.

[0032] This allows customers to check the location of each media insertion/return slot with just a simple touch. This greatly reduces fumbling time and makes it easier for customers with visual impairments to This has the effect of providing a device that can be operated smoothly.

[0033] Furthermore, as mentioned above, it is possible to reduce operation time for customers with visual impairments. This has the effect of increasing the overall number of transactions.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing a first embodiment of the present invention.

FIG. 2 is an external perspective view of the device of the first embodiment.

FIG. 3 is an operation flowchart of the first embodiment.

FIG. 4 is a block diagram showing a second embodiment of the present invention.

FIG. 5 is an external perspective view of the device of the second embodiment.

FIG. 6 is an external perspective view of a conventional example.

[Explanation of symbols]

2 Bill insertion return slot 3 Magnetic card insertion return slot 4 Passbook insertion return slot 8 Keyboard 9 Earphone jack 11 Passbook recording machine 12 First speaker 13 Card reader printer 14 Second speaker 15 Banknote deposit and withdrawal machine 16 Third speaker 17 Sound generator

Claims (2)

[Scope of utility model registration request] [Claim 1] An automatic machine having a media handling machine that handles various media such as passbooks, cards, banknotes, etc., an insertion/return slot for each media of the various media handling machines, and an operation unit having keys for customer input operations. An automatic transaction device, characterized in that a speaker is provided in the insertion/return port of each medium, and the position is displayed by sound from the speaker of the insertion/return port of a predetermined medium according to the order of operation of each transaction. [Claim 2] An automatic machine having a media handling machine that handles various media such as passbooks, cards, banknotes, etc., an insertion/return slot for each media of the various media handling machines, and an operation unit having keys for customer input operations. An automatic transaction characterized in that the transaction device is provided with a vibration generator at each medium insertion/return port, and displays the position by vibration from the vibration generator of the predetermined medium insertion/return port according to the operation order of each transaction. Device.