JPH03280120A - Guidance system utilizing operation history - Google Patents

Abstract

PURPOSE:To automatically receive guidance with a user by previously setting and registering an operation history pattern composed of one or plural prescribed operations to be continued in a prescribed order so as to execute the guidance such as the output of a prescribed message, etc., when there is the user operation history coincident with the pattern. CONSTITUTION:A guidance system 20 is composed of a data sampling part 22, operation history collation part 24, data preservation part 26, detail collation part 28 and message output part 30. In these respective parts, the data sampling part 22 and the operation history collation part 24 are operated and executed processings when a document preparation/edition processing part 12 is operated. On the other hand, the detail collating part 28 and the message output part 30 are operated and execute processings when the document preparation/edition processing part 12 is stopped. The data preservation part 26 is composed of a memory, which can be successively read and written, and the other respective parts 22, 24, 28 and 30 are composed of one or plural microcomputers. Thus, the suitable message can be automatically applied to the user corresponding to the operational condition of the user.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a guidance system used during the operation of word processors, editors, VTRs, etc.

[Prior Art] Word processors, editors, etc. are equipped with various command functions to improve the efficiency of user operations, and the types and meanings of these commands and functions are displayed on a display screen in a menu or index format. It looks like this. Recently, especially for beginners, there are systems that give advice from the system side to the user during operation.According to this, when the user does not know what to do during operation, press a predetermined key. In response to this, the system will display instructions on how to operate the device on the screen. Furthermore, when a user makes a mistake in an operation, it is common practice to press a predetermined key (for example, a help key) to be informed of the situation and how to deal with it.

[Problems to be Solved by the Invention] As mentioned above, conventional guidance systems function only when there is a request (key operation) from the user.
It is troublesome for the user, and if the user is not interested in it or forgets the requested operation, it will not function and will remain unused. Further, the help function only operates when the user makes a mistake in operation or a special error occurs, and does not function for normal operations.

The present invention has been made in view of such problems, and provides a guidance system that automatically gives an appropriate message to the user in accordance with the user's operation status in processing according to the user's key operation. With the goal.

[Means for Solving the Problems] In order to achieve the above object, the first guidance system of the present invention presets an operation history pattern consisting of one or more predetermined operations consecutive in a predetermined order. The operation history pattern setting means to be registered, the operation data collection means for collecting data related to user operations, and the collected data are checked to see if the user's operation history matches any of the set and registered operation history patterns. The configuration includes a collation means and a means for providing guidance such as conditionally outputting a predetermined message based on the collation result of the collation means.

Further, the second guidance system of the present invention includes an operation history pattern setting means for presetting and registering an operation history pattern consisting of one or more predetermined operations consecutive in a predetermined order, and each time a predetermined operation is performed. a data collection means for collecting operation history data regarding the operation history and operation content data regarding the contents of the operation; and whether the user's operation history partially or completely matches any of the operation history patterns with respect to the operation history data. When the user operation history matches any of the operation history patterns as a whole based on the comparison result of the first comparison means, the data representing the pattern of the user operation history and its A data storage means for storing operation content data related to user operation history, and whether the user operation history is symmetrical with guidance set in advance based on the pattern identification data and operation content data stored in this data storage means. a second verification means for verifying;
The configuration includes means for providing guidance such as conditionally outputting a predetermined message according to the verification result of the second verification means. In order to issue them in the appropriate order when providing guidance, please refer to the second section above.
In the guidance system, a predetermined priority is assigned to each operation history to the data stored in the data storage means, and the second verification means for the stored data is performed in the order according to the priority. Configured.

[Operation] In the first guidance system, those that should be particularly guided are selected from among the many forms of user operation history, and these are set and registered in advance as operation history patterns.

During processing in response to a user's key operation, the operation data collection means collects data related to the operation. The verification method is
Based on the collected data, pattern matching is performed to see if the user's operation history matches any of the registered operation history patterns. the result,
If they match, a message with predetermined content corresponding to the type of operation history is displayed on the screen by the message eight-way means. As a result, if the user's operation corresponds to a preset and registered pattern, the user automatically receives appropriate guidance from the system.

In the second guidance system, the first matching means matches the user operation history to an operation history pattern in which the user operation history is set and registered, for data that is sequentially collected by data collection during processing according to the user's key operation. Determine whether or not
If they match, data regarding the operation history is stored in the data storage means. Then, when the processing is completed, the second verification means performs content verification on the stored data and makes a final determination as to whether guidance is to be provided. For those that pass this determination, a corresponding message will be issued. In this way, first, the user operation history is checked in terms of patterns in the first comparison, data is saved for those that pass the judgment, and the stored data is checked in terms of content in the second comparison. Since guidance is performed after checking, the memory capacity required to save data can be reduced.

Also, when saving data, for example, by assigning priorities according to the type of operation history and performing the second collation in the order according to the priorities, multiple messages can be output in an appropriate order. I can do it.

[Embodiment] FIG. 1 shows the configuration of a document creation/editing system to which an embodiment of the present invention is applied.

In this figure, a keyboard 109, document creation/editing processing section 12, and display 14 constitute a common word processor or editor.

Therefore, when the user presses a key on the keyboard 10, the document creation/editing processing section 12 decodes the key pressure, performs information processing according to the current mode, and displays the processing result on the screen of the display 14. be done.

The guidance system 20 according to this embodiment includes a data collection section 22. Operation history comparison unit 24. Data storage section 26. It consists of a detailed verification section 28 and a message output section 30. Among these, the data collection section 22 and the operation history collation section 24 function when the document creation/editing processing section 12 is operating, and perform the processing shown in the flowchart of FIG. 3. On the other hand, detailed verification section 2
8 and the message output section 30 are the document creation/editing processing section 1.
2 is at rest, and performs the processing shown in the flowchart of FIG. Note that the data storage section 26 is composed of a memory that can be written to and read out at any time, and other sections 22, 24, 28
．． 30 is composed of one or more microcomputers.

FIG. 2 conceptually shows the operation history patterns set and registered in the operation history collation unit 24. In this figure, history lines H1, H2,
...HN is an operation history pattern that has been set and registered. In each pattern, for example pattern H1,
The stem portions 1-at 1-b, . . . are operations that form a pattern history, and are combined with each other in a predetermined order (back-and-forth relationship). Knots 1-A, 1-B, . . . are intermediate states within the pattern, and a predetermined state value (identification code) is assigned to each node.

Note that FIG. 8 shows one specific example of the operation history pattern. This pattern HK is related to the "movement" operation, as described later, and includes p character inputs (first operation) → q cursor movements (second operation) → r previous deletions or single character deletions (first operation). 3 operation) → consists of any other operation different from the 3rd operation (p, q.

r is any integer). Also, [Movement A], [Movement B], [
Moving C is an intermediate state within this "moving" pattern,
The state values are set to -1 and -2°K-3, respectively.

In this way, in this embodiment, among the many forms of user operation history, those selected by the system as those that should be automatically guided are set in advance as operation history patterns and the operation history is compared. It is stored (registered) in the memory in the unit 24. And, as explained later,
During document creation or editing processing, the user's operation history is matched with the registered operation history patterns.

Next, regarding the flowchart in FIG. 3, the data collection unit 22
and the processing operation of the operation history comparison unit 24 will be explained. This processing is performed by placing a break when the processing of the document creation/editing processing section 22 is completed in response to a predetermined operation by the user. For this purpose, a break φ point is set in advance. The data collection unit 22 first receives (collects) operation history data regarding user operations performed between the previous break and the current break and operation content data regarding the contents of the operations from the document creation editing processing unit 12. (■), those data are stored in the buffer memories 22a and 22b, respectively. The operation history comparison unit 24 compares the collected operation history data with an operation history pattern in the following manner (■).

First, buffer memo! By referring to the state value stored in J24a, it is confirmed in which position (intermediate state) of which operation history pattern Hj the current user operation state is located. Next, it is determined whether the current user operation matches the operation that should be performed immediately after the intermediate state in the pattern H1. If they match, it is assumed that the user operation history is still on the operation history pattern H1, and the status value is updated (■, ■). Next, it is determined whether this state value has reached the judgment state (Fig. 2), and if so, it is assumed that the user operation history completely matches the operation history pattern HJ, and the last The state value data and the operation content data held in the buffer memory 22b are transferred to the memory of the data storage section 26. At this time, the operation history is saved in one of the three buffer memories 26A to 26C according to the priority depending on the type of operation history. When there are multiple operation histories that correspond to an operation history pattern in a series of user operations, the order in which guidance is given to them is generally determined by the type of the operation history. Therefore, as will be described later, the data written in these memories will undergo a second verification by the detailed verification unit 28 in order of priority.

Next, the processing operations of the detailed collation section 28 and message output section 24 will be explained with reference to the flowchart of FIG. This process is performed when the document creation/editing processing unit 12 is in a dormant state between key operations by the user. First, matching section 2
8 is a buffer memory 26A, 2 of the data storage unit 26;
Access θB and 26C to search for saved data by operation history in descending order of priority ([phase] to [phase]). Then, based on each saved data searched, a content check is performed to determine whether guidance should be provided for the user operation history (
0, [phase]). For example, in the case of the [Move] operation described later, the saved data includes the character data at the destination and the character data before the movement, so by comparing corresponding characters, If they match, it is determined that the "move" operation has indeed been performed, and a verification result is issued indicating that a predetermined message should be output for this operation history. However, if the two sentences do not match, it is determined that an operation other than "move" has been performed, and in this case, a matching result is issued indicating that there is no need to output a message.

The message output unit 28 receives the verification result from the verification unit 28,
When guidance is to be given, the data of the specified message is read from the storage section and a video signal for displaying the message on the screen is given to the display 14 ([phase]).

As a result, when the user's operation history corresponds to a registered operation history pattern, appropriate guidance is automatically given as a message on the screen when the series of operations is completed.

Furthermore, once the process shown in Figure 4 has passed, the same process is repeated for the next highest priority saved data, resulting in two or more messages being displayed on the screen in succession (switching). .

Next, the operation of this embodiment will be explained with reference to the specific examples shown in FIGS. 5 to 8. This example is a case where the text surrounded by the dotted line 40 in the screen content shown in FIG. 5(a) is "moved" to the position indicated by the chain line 42. In this case, the user first inputs the desired sentence "100 grams of sugar" into the destination (Fig. 5 (b)), then carries the crab crane 44 to the previous position (Fig. 5 (c)), and then The text entered in “Sugar 10
Suppose that "0 Gram" is deleted one character at a time using the previous deletion or one character deletion function key (FIG. 5 (d)).

Then, the operation history data and operation content data for this series of key operations will be as shown in FIG. According to this system, these data are collected by the data collection unit 22 during user operations. Then, by comparison (first comparison) by the operation history comparison unit 24, this user operation history is converted into an operation history pattern H as shown in FIG.
A verification result indicating that the operation corresponds to K is issued, and the state value and operation content data representing this operation history are stored in the data storage unit 26. Then, when the user operation is completed, a second verification is performed by the detailed verification section 28, and a predetermined message is output from the message output section 3o according to the verification result, so that the sixth message is displayed on the screen of the display 14. As shown in the figure, the message ``Move is convenient when moving text'' appears in a pop-up window format along with a hand mark indicating the operation location.

As a result, the user realizes that a convenient command function called "move" has been used. In this way, according to this guidance system, once the user operation has finished,
Appropriate guidance for the operation is automatically provided on the screen, so the user does not have to perform any operations to request guidance, and furthermore, the user receives guidance immediately after performing a series of operations. You can learn impressively and efficiently, and quickly master how to use convenient command functions.

Although the above-mentioned embodiments relate to document creation/editing systems such as word processors or editors, the present invention is not limited thereto, and is applicable to document creation/editing systems such as VTRs, Taras, rice cookers, etc. Applicable to any electrical equipment. Furthermore, the message output method is not limited to the method of opening a window on the screen, but a method of outputting the message by voice is also possible.

[Effects of the Invention] By having the above-described configuration, the present invention provides the following effects.

According to the guidance system of claim 1, an operation history pattern consisting of one or more predetermined operations consecutive in a predetermined order is set and registered in advance, and a user's operation history that matches the pattern is registered. If this occurs, the system provides guidance not to send a predetermined message, so the user can automatically receive guidance from the system without performing any special request operations.

According to the guidance system of claim 2, the first comparison is performed to check whether the user operation history matches an operation history pattern that is set and registered for the data sequentially collected during processing in response to the user's key operations. We saved the data only for those that matched, and performed a second check to check the content of the saved data and then provide optimal guidance, so we could save the data that is necessary for saving the data. memory capacity can be reduced.

According to the guidance system of claim 3, in the system of claim 2, by storing the data that has undergone the first verification in a predetermined priority order, and performing the second verification in the order according to the priority order, Multiple messages can be issued in an appropriate order during guidance.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing the configuration of a document creation/editing system to which an embodiment of the present invention is applied; FIG. 2 is a diagram conceptually showing history operation patterns set and registered according to the embodiment; FIG. 4 is a flowchart showing the processing of the data collection section and operation history comparison section of the embodiment, FIG. 4 is a flowchart of the processing of the detail comparison section and message output section of the embodiment, and FIG. 6 is a diagram showing an example of a screen display for explaining the effect of the embodiment. FIG. 7 is an operation history of the user operation in FIG. 5. A diagram showing data and operation content data, and FIG. 8 are diagrams showing an operation history pattern that matches the user operation in FIG. 5. 10... Keyboard, 12... Document creation/editing processing section, 14... Display, 20... Guidance section, 22... Data collection section, 24... Operation history Verification unit, 26...Data storage unit, 28...Detailed verification unit, 30...Message output unit.

Claims (3)

[Claims] (1) An operation history pattern setting means for presetting and registering an operation history pattern consisting of one or more predetermined operations consecutive in a predetermined order in a process corresponding to a user's key operation; an operation data collection means for collecting the collected data; a verification means for verifying whether the user's operation history matches any of the operation history patterns for the collected data; and a predetermined conditionally based on the verification result of the verification means. A guidance system comprising: means for providing guidance such as outputting a message; (2) an operation history pattern setting means for presetting and registering an operation history pattern consisting of one or more predetermined operations consecutive in a predetermined order in a process corresponding to a user's key operation; and a predetermined operation is performed. data collection means for collecting operation history data regarding the operation history and operation content data regarding the contents of the operation at each time; a first matching means for comparing whether or not the user's operation history is the same as the first matching means; a data storage means for storing data representing the type and its operation content data; and a data storage means for storing data representing the type and its operation content data, and determining whether the user operation history is a target of preset guidance based on the operation content data stored in the data storage means. A guidance system comprising: second collation means for collating; and means for providing guidance such as conditionally outputting a predetermined message according to the collation result of the second collation means. (3) A predetermined priority is assigned to each operation history to the data stored in the data storage means, and the second collation means collates each data in an order according to the priority. The guidance system according to claim 2.