JPH03242784A - Visitor control system - Google Patents

Abstract

PURPOSE:To totally control visitors by issuing a bar code card provided with an inherent code to each visitor and executing a procedure on a reception desk only by the card at the succeeding visit. CONSTITUTION:A visitor carrying a card with its inherent bar code inserts the card into a card reading part 11 set up on the reception. When necessary operation is executed through an operation part 12 and 'ENTER' is selected, the entrance time and destination of the visitor are stored in the 1st storage part. When a visitor does not carry card at the time of visiting an office, a card with a bar code inherent in the visitor is reissued from a card issuing part by executing necessary operation by the visitor himself (or herself) through the operation part 12. The visitor executes the operation by the reissued card to visit the destination. Thus, the visitors can be totally managed.

Description

[Detailed Description of the Invention] (Industrial Field of Application) The present invention provides a method for managing the entrance and exit of each guest, guidance management, etc. based on a unique barcode attached to a card issued to each guest. Regarding the management system, it is installed at the reception desk of a company, for example.

(Prior art) Conventionally, at the reception desk of a company, etc., in order to manage the entry and exit of visitors to the company, the visitor's name, company name, telephone number, vehicle number, business, destination, etc. are recorded at the time of entry. I ask them to write down the name of the meeting department and the person they are meeting with, so that I can keep a record of who came to meet, when, with whom in the company, and for what purpose. In addition, if the visitor is unable to fill in the information himself/herself, the receptionist writes the above information in a notebook or the like on his/her behalf. The notes filled in in this way allow the number of visitors, their destination after entering, etc. to be confirmed.

(Problem to be solved by the invention) In this way, in the conventional reception, each time a visitor arrives, the customer's name, company name, telephone number, vehicle number, business, destination, meeting department, name of the other person, etc. For those who come frequently, it is troublesome as they have to fill out the following information, such as having to go through the troublesome work at the reception desk every time they visit.

In addition, since the reception desk only stores notebooks filled in in the order in which the guests arrive that day, for example, a customer can ask who in which department, what kind of business, etc. over the course of a month.
There was also a problem in that it was not possible to perform individual management, such as how many times a visitor came to see someone, or total management, such as how many visitors went to which department.

The present invention was made in view of the above circumstances, and its purpose is to issue a card with a unique barcode to each visitor,
To provide a visitor management system capable of total management of guests by managing the guests using this card.

(Means for Solving the Problems) In order to solve the above problems, the visitor management system of the present invention manages entry and exit of each visitor based on a unique barcode attached to a card issued to each visitor. This is a device that performs guidance management, etc., and has an operation section that the visitor himself/herself operates, and if the visitor does not bring the issued card, the visitor can perform the necessary operations using the operation section. A card issuing department that reissues cards with unique barcodes printed on them; a card reading department that reads barcodes attached to cards brought by guests themselves; A first storage unit that collects and stores information such as entry and exit times and destinations of the visitor corresponding to the barcode based on the barcode read on the card, and a first storage unit that collects and stores information unique to the visitor. , a second storage unit that stores information corresponding to a barcode attached to each visitor; a data transfer unit that transfers stored information in the first storage unit to the second storage unit; A display unit that displays data for each necessary item based on the storage content of the storage unit, and a printer that prints out data for each necessary item based on the storage content of the second storage unit. Adopt the configuration.

(Operation) A visitor who brings a card with a unique barcode will
Insert the card into the card reader installed at the reception desk. Then, by performing a necessary operation using the operating unit and selecting "Enter", the visitor's entry time and destination are stored in the first storage unit. On the other hand, if the visitor does not bring his/her card with him when visiting the company, the J-Card issuing department will reissue the card with a barcode unique to the visitor by performing the necessary operations on the operation panel. Ru. The visitor will go to his/her destination after performing the above operations using this reissued card. When the meeting with the person in charge is over, the visitor who has previously been stored in the first memory section can be accessed by inserting the card into the card reading section at the reception desk and selecting "Exit" on the operation section. New data in which exit time data is added to data indicating the entry time and destination of the vehicle is stored in a predetermined area.

After repeating these operations for each visitor,
When the day's business ends, all data for the day stored in the first storage section is transferred to the second storage section. The second storage section stores visitor management data for a predetermined period of time based on the visitor's own unique information, and the second storage section stores the visitor management data transferred from the first storage section. One day's worth of new data is added and stored in a predetermined area.

Based on the visitor management data stored in the second storage unit in this way, data on necessary items, such as the visit status of each visitor and the visitor status of each department, is displayed on the display unit when necessary. It can be displayed immediately. It is also possible to print out display data using a printer.

(Example) Hereinafter, one embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing the electrical configuration of the visitor management system of the present invention.

2. Description of the Related Art In a place where the entrance and exit of people is controlled, such as a reception counter of a company, a device indicated by a block 10 is installed in order to deal with visitors.

This device 10 is equipped with a card reading device 11 for reading a barcode printed on a cart C brought by a visitor, and a keyboard 12 consisting of a numeric keypad or the like that the visitor himself operates. As an output device, a display device I3 having an LCD dot matrix display section and a ticket issuing device 14 for reissuing a card that a visitor has forgotten to bring are provided. The card reading device 11 uses, for example, a throttle-type barcode league, and the ticket issuing device 14 uses, for example, a J.
A thermal card line printer of IS card size is used. In addition, the display device 13 is equipped with a touch panel type transparent electrode on its surface, so that operation instructions, destination guide display, etc. can be selected by conversation while looking at the display screen. It has become.

The output from each input device 11, 12, 13 is sent to the terminal control section 15, and the output from the terminal control section 15 is led to each output device 13, 14. Furthermore, the terminal control section 15 has a structure in which a storage section 18 made of a RAM card can be attached to and removed from the terminal control section 15, and the terminal control section 15 and the storage section 18 are bidirectionally connected.

Furthermore, the storage section 18 is configured to be detachable from the main control section 26 of the device indicated by block 20, and the main control section 26 and the storage section 18 are bidirectionally connected. This device 20 is equipped with a keyboard 23 operated by an operator as a device for performing manual operation.
As output devices, there are provided a ticket issuing device 22 that issues cards for customers visiting the company for the first time, a display device 24 such as a CRT, and a printer 25 that prints out data displayed on the display device 24. The ticket issuing device 22 uses a thermal card line printer of JIS card size, similar to the above.

The output from the keyboard 23 is sent to the main control section 26, and each output device 22, 24, 25 is sent to the main control section 26.
The output from is being guided. In addition, a main control unit 15 and a main storage unit 21 in which all necessary data for guest management are stored.
It is a two-way connection.

The main storage unit 21 stores all the data of customers who have visited the company in the past. For example, when a customer comes to your office for the first time,
An operator manually enters information such as the customer's name, company name, department, job title, postal code, address, telephone number, fax number, vehicle number, etc., in correspondence with the unique code assigned to the customer. A visitor management file is created.

Further, the main storage unit 21 stores data such as the names of departments of the company, the names and positions of people belonging to each department.

FIG. 2 to FIG. 4 are flowcharts showing the operation of the terminal control unit 15, and hereinafter, referring to the same figures as necessary,
The operation of the visitor management system of the present invention will be explained.

First, when this system is started up, an initial screen is displayed on the display section W13 (step S1). On that screen,
Since the items ``Start reception work'' and ``System maintenance'' are displayed, selecting the ``System maintenance'' item moves to the system maintenance process (steps 32, 33. S4, 35. S6). ).

That is, when the "System Maintenance" item is selected, the display device 13 becomes a system maintenance screen display, and the following items are displayed: "Read/write rRAM card", "Delete reception data", and "Setting time and visitation light". (
step 361). The operator will select any item from the display screen. Then, when the item "Delete reception data" is selected (step 562), the operation proceeds to step S69, and the reception data is deleted from the storage section (hereinafter referred to as the RAM card) 18. Also,"
When you select the item ``Time and Visitor Light Settings'' (step 364), ``Date Settings'' and ``Time Settings'' are displayed on the screen.
, "Visit Light Settings" and "Setup End" items will be displayed, so select the "Date Settings" item from among them (step 570). The date is set according to the date display (step 574). Also, select the "Time settings" item (step 571).
, the time is set according to the display of XX hours, minutes, and seconds on the display screen (step 575). Furthermore, the user selects the item "visiting light setting" (step 572), and sets the visiting light according to the visiting light display setting on the display screen (step 376). After this, select the "End Settings" item on the display screen to end the system maintenance (step S73).
When the item ``Read/write RAM card'' is selected (step 565), ``Write reception data'' appears on the display screen.
, ``Load registered data'', and ``Cancel'' items are displayed. Then, when the operator selects the item "Write reception data" (step 566), step S
The operation proceeds to step 77, the received data is written to the RAM card 18, and the operation ends. Furthermore, when the item "Read registered data" is selected (step 567), the registered data is read from the RAM card 18, and the operation ends. Also, if you select the “Cancel” item (step 568
), all operations end.

On the other hand, if you select the "Start reception service" item from the display screen when starting up this system (step S3), or after a predetermined period of time (approximately 20 seconds to 1 minute) has passed after starting up this system, Step S4), the process moves to reception processing.

When the reception service is started, the display device 13 displays today's date and current time, and also displays the items "start" and "vehicle confirmation" (step 511).

Then, when the customer who comes to the reception desk selects the "Vehicle confirmation" item and enters the vehicle number (step S13
．． 514), it is determined whether the entered vehicle number is registered (step S5), and if it is registered, the name is confirmed (step 816).

Then, when the visitor selects "Restart" on the display screen or when a predetermined period of time has elapsed, the display device 13 returns to the initial screen for starting the reception process (step S18.519). If the manually entered vehicle number is not registered in step S15, an unregistered message is displayed and an instruction is given to register at the counter (step 517). Then, when the visitor selects "Restart" on the display screen or when a predetermined period of time has elapsed, the display device 13 returns to the initial screen for starting the reception process (steps 31B, 519). After that, when the visitor selects the "Start Reception" item displayed on the screen in step 311, and then selects "Start" on the reception process start screen (Step Sll, S12゜S13.52
0), upon starting this acceptance, the terminal control unit 15 checks the amount of recorded data on the loaded RAM card 18 and determines whether it is within the specified amount, and if it is not the specified amount, the RAM card 18 is Performs write processing to and transitions to reception mode (S21.S22.S
23. 524). In reception mode, display device 1
Items ``Enter,''``Exit,'' and ``Cancel'' are displayed in 3.

When the visitor selects the "Enter" item (step 525), the display device 13 displays the presence or absence of a name card (that is, a card printed with a unique barcode assigned to each visitor) C. A confirmation display is displayed, and the visitor selects one option from each of "Yes" and "No" in response to this display (step 328). Here, when the visitor selects the item "Yes", he then inserts the card C he brought into the card reading device 11 and reads the barcode (step 529). Then, it is determined whether the read barcode has already been registered (step 530), and if it has been registered, step 33
Proceed to step 8.

On the other hand, if it is determined in step S30 that the read barcode is not registered, a message indicating that it is not registered is displayed on the display device 13, and an instruction is given to register at the counter (step S30).
31). Then, when the visitor selects "Restart" on the display screen or when a predetermined period of time has elapsed, the display device 13 returns to the initial screen for starting the reception process (steps S32 and 53).
3).

On the other hand, if the visitor selects "No" in step 52B, the visitor then inputs the company's telephone number using the keyboard 12 in accordance with the instructions on the display screen (step 534). The terminal control unit 15 determines whether or not the manually entered telephone number is registered (step 535). If it is not registered, the process proceeds to step S31, displays an unregistered message on the display device 13, and calls the telephone number at the counter. Instruct registration. Then, when the visitor selects "Restart" on the display screen or when a predetermined period of time has elapsed, the display device 13
returns to the initial screen for starting the reception process (step S32
, 533). On the other hand, if the telephone number is registered in step S35, the registered name is confirmed on the display device 13 (step 536). The terminal control unit 15 determines whether the name is registered (step 537), and if it is not registered, the process proceeds to step 531, displays an unregistered name on the display device 13, and instructs registration at the counter. . Then, when the visitor selects "Restart" on the display screen, or after a predetermined period of time has elapsed,
The display device 13 returns to the initial screen for starting the reception process (steps S32 and S33). On the other hand, step S37
, if the name is registered, it is checked whether the name is registered twice (step 33B), and if it is registered twice, it is determined whether to re-register it. (step S39.540),
The operation proceeds to step S41. In step S41, since the name of the department of Hikari is displayed in the display word M13, the visitor selects the name of the department he/she wishes to visit from among the displayed department names. And if you are coming to the office by car,
The vehicle number is input (step S42゜543). Here, since a display is displayed on the display device t13 to confirm the presence or absence of the card C, if you did not bring the card C, select the item "No" and the ticket issuing device 14
A card with a barcode unique to the customer is issued.

Furthermore, if the user has brought the card C, the user selects the "Yes" item (steps S44, 545). As a result, the terminal control unit 15 stores the data of the customer's entry time and department/department name in the RAM in correspondence with the code unique to the customer.
Step 546: Store in a predetermined storage area of the card 18.
), the reception process ends (step 547). After this, when "Restart" is selected or a predetermined period of time has elapsed, the display device 13 returns to the initial screen for starting the reception process (
Step 348.549). The customer leaves the place with Card C and goes to Hikari.

On the other hand, the customer who has finished the meeting and comes to the reception desk again selects the "Start" item from the initial screen for starting the reception process displayed on the display device f13, and then selects the "Enter" button.
When the item "Exit" is selected from among the items "Exit" and "Cancel" (step 826), a display is displayed on the display device 13 to confirm the presence or absence of card C. The user selects one option from each of the "yes" and "no" items (step 550). Here, when the visitor selects the item "Yes", he inserts the card he brought next into the card reading device 11, reads the barcode (step 557), and proceeds to step S55. On the other hand, in step S50, when the visitor selects "No", the customer manually enters the company's telephone number using the keyboard 12 according to the instructions on the display screen (step S51).
It is determined whether the input telephone number is registered (step 552), and if it is not registered, the process proceeds to step 35B, where the display device 13 displays that it is not registered.
After instructing registration at the counter, the display device 13 returns to the initial screen for starting the reception process. On the other hand, if the telephone number is registered in step S52, the registered name is confirmed on the display device 13 (step 553). The terminal control unit 15 determines whether the name is registered (step 554), and if the name is not registered, the process proceeds to step 55B, displays an unregistered message on the display device 13, and instructs registration at the counter. After, display device 13
returns to the initial screen for starting reception processing.

On the other hand, if the name is registered in step S54, it is checked whether the customer has processed the entrance process (step 555), and if the customer has not processed the admission process, the process goes to step S5B. After proceeding and displaying the unprocessed information on the display device W13, the display device 13 returns to the initial screen for starting the reception process.

On the other hand, if the entrance process is performed in step S55, data obtained by adding exit time data to the entrance data is stored in a predetermined storage area of the RAM card 18 in correspondence with a code unique to the customer. Then, the exit process ends (step 556).

Thereafter, when "Restart" is selected on the display screen or when a predetermined period of time has elapsed, the display device 13 returns to the initial screen for starting the reception process (steps S59 and 560).

The customer takes card C with him and leaves the place.

In this way, the entry and exit of - customers is managed. Then, when such entry/exit management data is collected for each visitor and the day's work is finished, the RAM card 18 loaded in the terminal control section 15 is removed,
The RAM card 18 is loaded into the main control section 26 of the host computer, and all data for one day stored in the RAM card 18 is transferred to the main storage section 21 side. The data collected daily in this way is accumulated in the main storage unit 21.

As a result, for example, if an operator wants to know the visit status of a certain customer over the past month, the operator can press the keyboard 23.
When the customer's code is inputted and, for example, one month is inputted as the specified period, a list of the customer's visits to the company in the evening is displayed on the display device 24. Also, if you want to know the visitor status for each department, the operator can use the keyboard 2.
If the user inputs the code of the department he/she wants to know from step 3 and manually selects, for example, one month as the specified period, a list of visitor status to that department for one month will be displayed on the display device 24.

By selecting printout, the list displayed on the display device 24 can be printed out from the printer 25.

In this way, by using this system 11, it is possible to manage the total number of guests, and the guests themselves can also
By having a name card issued first, you can save yourself the trouble of filling in your name, company name, etc. at the reception desk each time you visit the company.

In the above embodiment, information is exchanged between the terminal installed at the reception desk and the host computer using a RAM card. can be configured to connect directly to the network and exchange information directly. In addition, although the above example describes the case where this system is applied to a company's reception desk, it can also be installed in places where many people gather, such as schools, airports, and event venues. .

(Effects of the Invention) The visitor management system of the present invention issues a barcode card with a code unique to the visitor to the visitor, and allows the visitor to carry out procedures at the reception desk on subsequent visits. Since we have configured the system so that the information can be used only with the card, total management of the visitor is possible, and if the visitor himself/herself is issued with a card first, he/she will be able to have his or her name, company name, etc. issued every time he/she visits the company. This saves you the trouble of filling out the information at the reception desk. Furthermore, since a ticket issuing device is provided, even if a visitor does not bring a card, a card with the same barcode can be immediately reissued.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing the electrical configuration of the visitor management system of the present invention, and FIGS. 2 to 4 are flowcharts for explaining the operation of the system. 11...Card reading device 12.23...Keyboard 4...Display device 2...Ticket issuing device 5...Terminal control section 8...Storage section (RAM card) l...Main storage section 5...Printer 6...Main control unit C...Card

Claims (1)

[Scope of Claims] 1) A visitor management system that manages entrance/exit management, guide management, etc. for each visitor based on a unique barcode attached to a card issued to each visitor, which is operated by the visitor himself/herself. an operating section for performing the above operations, and a card on which a barcode unique to the visitor is printed can be reissued by the visitor himself/herself performing the necessary operations on the operating section if the visitor does not bring the issued card with him/her. A card issuing unit, a card reading unit that reads the barcode attached to the card brought by the visitor, and a card reading unit that reads the barcode on the card when the visitor enters and exits, based on the barcode read on the card. a first storage unit that collects and stores information such as entrance and exit times and destinations of visitors corresponding to the arrival time; and a first storage unit that stores information unique to each visitor in correspondence with the barcode attached to each visitor; a second storage unit that transfers information stored in the first storage unit to the second storage unit; and a data transfer unit that transfers information stored in the first storage unit to the second storage unit; and data for each necessary item based on the storage content of the second storage unit. A visitor management system comprising: a display unit that displays a display; and a printer that prints out data for each necessary item based on the stored content of the second storage unit.