JPH0252593A - Building remote monitor system - Google Patents

Abstract

PURPOSE:To attain save of man-hour and to ensure the countermeasure against a trouble by allowing a maintenance personnel carrying a pocket beeper to receive fault occurrence information directly from a building installation monitor and to send the reception to the monitor thereby eliminating the need for the intervention of a centralized monitor center. CONSTITUTION:Building installation monitors 11-14 detect a fault of installation, the fault is sent automatically to a radio equipment 16 carried by a maintenance personnel and sent also to a centralized monitor center. The radio equipment 16 receives information from monitors 11-14 and the maintenance personnel uses a potable radio equipment 16 to grasp the content of a building name and content of the fault, sends reply signal and visits the field quickly. The monitors 11-14 receive a reply signal to report the end of visit to the centralized monitor center. Should the reply be slow, the monitor requests the visit request to the centralized monitor center, and the supervisor of the center makes a phone call to the alternative maintenance personnel. Through the constitution above, a fault is coped with quickly with less number of personnel.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to an improvement of a building remote monitoring system that uses paging to maintain a plurality of equipment.

[Conventional technology]

The conventional technique will be explained with reference to FIGS. 3 and 4. Third
The figure is a system configuration diagram, and FIG. 4 is a troubleshooting flowchart.

In the figure, L, 2, 3.4 are building equipment monitoring devices for each building, 5 is a central monitoring center that monitors multiple building equipment monitoring devices 1, 2, 3.4, and 6 is a call center for monitoring center 5. 7 and 7' are telephone lines, 8 is a radio wave, and 9 is a telephone office.

As shown in the flowchart of FIG. 4, the building equipment monitoring device automatically dials the telephone number of the central monitoring center when it detects an abnormality in the equipment, thereby connecting the telephone line between the building equipment monitoring 1 and the central monitoring center 5. The central monitoring center 5 receives abnormal data. The central monitoring center uses a pager to page the maintenance staff in charge of the area, and the maintenance staff calls the central monitoring center to confirm the details.

Rush to the scene. After repairing the abnormality, maintenance personnel will report it to the central monitoring center.

Incidentally, related devices of this type include, for example, Japanese Patent Laid-Open Nos. 61-21292 and 61-228735.

[Problem to be solved by the invention]

In the above-mentioned conventional technology, a central monitoring center is always interposed between the building equipment monitoring device and the maintenance personnel who carry pagers. Therefore, there is a problem in that it is necessary to deploy a large number of monitors to the central monitoring center, and the response is not quick enough.

The present invention takes the above-mentioned problems into account and provides a building remote monitoring system that allows quick response with a small number of monitoring personnel.

[Means to solve the problem]

The above purpose is to provide a pager with the function of displaying received contents, so that the building equipment monitoring device can send a message to the central monitoring center and the same message to the pager at the same time.

This is achieved by configuring the building equipment monitoring device to send a response signal to the building equipment monitoring device, thereby reporting the response confirmation from the maintenance personnel to the central monitoring center.

[Effect]

The pager-carrying maintenance worker directly receives the abnormality occurrence information from the building equipment monitoring device, and sends a notification to the building equipment monitoring device that the information has been received. This eliminates the need for a centralized monitoring center between the building equipment monitoring device and the pager-carrying maintenance staff, thereby reducing the number of personnel and ensuring prompt troubleshooting.

〔Example〕

An embodiment of the present invention will be described below with reference to FIGS. 1 and 2. FIG. 1 is a system configuration diagram, and FIG. 2 is a troubleshooting flowchart.

In the figure, 11, 12, 13, and 14 are building equipment monitoring devices equipped with wireless stations for transmission and reception in each building, 15 is a central monitoring center that monitors multiple building equipment monitoring devices 11, 12, 13, and 14, and 16 is a 17° 17' is the telephone line, 18 is the telephone office, 19.2
0 is a wireless telephone.

When the building equipment monitoring device detects an abnormality in the equipment, it automatically sends a call to the radio of the maintenance cell phone and at the same time sends a similar call to the central monitoring center.

The wireless device receives data from the building equipment monitoring device, allowing maintenance personnel to use it. After ascertaining the name of the building and the details of the abnormality using the fF radio, the radio transmits an answer back (response signal) to the building equipment monitoring device.

Rush to the spot immediately. When the building equipment monitoring device receives an answer from a maintenance worker, it sends a message to the central monitoring center stating that the dispatch is complete.

In addition, in the unlikely event that the answer back from maintenance personnel is slow, the building equipment monitoring device will send a "dispatch request" to the central monitoring center.
The supervisor at the central monitoring center will take action by contacting the substitute maintenance staff by telephone.

In addition to this embodiment, depending on the scale, an intermediate maintenance center may be established between the central monitoring center and pager-carrying maintenance personnel, although not shown in the drawings. There is.

〔Effect of the invention〕

According to the present invention, the pager is provided with a reception content display function, the building equipment monitoring device transmits the same message to the pager at the same time as it transmits the message to the central monitoring center, and the pager-carrying maintenance worker sends a response signal. By configuring the system to send a message to the building equipment monitoring device, which in turn reports response confirmation from maintenance personnel to the central monitoring center, it is possible to reduce the number of monitoring staff in charge of the monitoring center, and at the same time to detect abnormalities. This has the effect of being able to respond quickly.

[Brief explanation of the drawing]

1 is a system configuration diagram of the present invention, FIG. 2 is a troubleshooting flowchart of the present invention, FIG. 3 is a conventional system configuration diagram, and FIG. 4 is a conventional troubleshooting flowchart. 1, L, 12, 13.14... Building equipment monitoring device, 1
5... Central monitoring center 16... Radio equipment, 17゜19゜'... Telephone line, 20... Radio waves. 18...Telephone office, '+2 fixed J age 30 4th

Claims (1)

[Claims] (1) A building remote control system comprising a plurality of building equipment monitoring devices, a central monitoring center that receives data from the building equipment monitoring devices, and a maintenance worker carrying a pager who receives calls from the central monitoring center. In the monitoring system, the pager is given a reception content display function, the building equipment monitoring device sends a message to the central monitoring center, and the same message is sent to the pager at the same time, and the pager mobile maintenance worker sends a response signal. A building remote monitoring system, characterized in that the building remote monitoring system is configured to send a message to the facility monitoring device, whereby the facility monitoring device notifies the centralized monitoring center of a response confirmation from the maintenance personnel.