JPH03262299A - Remote supervisory equipment - Google Patents

Abstract

PURPOSE:To allow the equipment to cope with an inquiry about an equipment managed by other center by providing a private line between 1st and 2nd supervisory centers and providing a communication means to each supervisory center via the private line. CONSTITUTION:When a fault takes place in a preservation equipment 5, an output section 6 of a terminal equipment 1a outputs the data of the equipment 5 and sends the data to a 1st supervisory center 21 from a communication section 9 via a telephone line 2. A communication equipment 24 of the center 21 received the data of the equipment 5, a processing unit 25 processes the data and outputs the data from a private communication equipment 26 via a private line 23. A private communication equipment 9 of the 2nd supervisory center 22 receives the data of the device 5 and a processing unit 28 stores the data. On the other hand, where a fault takes place in an appliance equipment 7, an output section 8 outputs the data of the equipment 7 and sends the data to the center 22 from a communication section 10 via a line 2. A communication equipment 27 of the center 22 receives the data of the equipment 7, the processing unit 28 processes the data and outputs the result from the communication equipment 29 via a line 23. Then the communication equipment 26 of the center 21 receives the data of the equipment 7 and the processing unit 25 stores the data.

Description

[Detailed Description of the Invention] [Field of Industrial Application] The present invention relates to a remote monitoring device that has a monitoring center that monitors safety equipment such as fire detectors and another monitoring center that monitors equipment such as elevators. In particular, the present invention relates to a remote monitoring device suitable for quickly responding to inquiries from customers at respective monitoring centers.

[Conventional technology]

Buildings are generally equipped with security equipment such as fire detectors and security sensors, and equipment such as elevators, escalators, air conditioning equipment, and water tanks. If an abnormality occurs, it will have a significant impact on building users, so it is necessary to monitor the above equipment and take appropriate measures immediately when an abnormality occurs.

Conventionally, in order to quickly and reliably monitor the above-mentioned security devices and equipment, a first monitoring center that monitors highly urgent security devices such as fire detectors and theft sensors;
It is equipped with a remote monitoring device having a second monitoring center that monitors equipment such as elevators, in other words, the security equipment is controlled by the security company to which the first monitoring center belongs, and the second monitoring center belongs to it. In many cases, equipment is managed by a separate equipment management company.

FIG. 2 is a block diagram showing this type of conventional remote monitoring device.

The conventional remote monitoring device shown in FIG. 2 includes terminal devices 1a to 1n each provided in a plurality of buildings (not shown),
It has a first monitoring center 3 and a second monitoring center 4 connected to these terminal devices 1a to 1n via telephone lines 2, respectively.

For example, the terminal device 1a described above includes an output section 6 that receives an abnormal signal emitted from a highly urgent security device 5 such as a fire detector or theft sensor, and outputs data of the security device 5, and a facility device 7 such as an elevator. An output unit 8 receives an abnormality signal emitted from the equipment and outputs the data of the equipment 7, and the data of the security equipment 5 is sent to the first monitoring center 3 via the telephone line 2.
and another communication unit 1 that transmits data of the equipment 7 to the second monitoring center 4 via the telephone line 2.
Contains 0. Further, the other terminal devices 1b to 1n have similar configurations.

The first monitoring center 3 described above is a communication unit 9 of the terminal device 1a.
Communication device 1 that receives data from security device 5 transmitted from
1, and a processing device 12 that processes data of the security device 5. This first monitoring center 3 includes security equipment 5.
A controller with experience in this area is permanently stationed to monitor the data of the security equipment 5 output from the processing bag N12 and to respond to inquiries from customers in the buildings where the terminal devices 1a to 1n are installed. .

Similarly, the second monitoring center 4 includes a communication device 13 that receives data on the equipment 7 transmitted from the communication unit 10 of the terminal device 1a, and a processing device 14 that processes data on the equipment 7.
It is equipped with In this second monitoring center 4, a controller with experience regarding equipment 7 is permanently stationed.
In addition to monitoring the data of the equipment 7 outputted from the terminal devices 1a to 1n, the terminal devices 1a to 1n respond to inquiries from customers of the buildings where the terminal devices 1a to 1n are installed.

[Problem to be solved by the invention]

By the way, in general, a customer of a building, that is, a contractor who entrusts the management work of security equipment and equipment, is responsible for the security and security company to which the first monitoring center 3 that monitors the security equipment 5 belongs, and the first monitoring center that monitors the equipment 7. In many cases, the two monitoring centers 4 contract management services with only one of the facility management companies to which they belong. For this reason, in the conventional remote monitoring device described above, for example, if a customer of a building has a contract for management services only with a security and security company, the vM can check whether the equipment 7 is operating normally. Therefore, when a customer of a building makes an inquiry to the first monitoring center 3 belonging to a security and security company, this first monitoring center 3 cannot promptly respond regarding the equipment 7. There is a problem in that it takes time to call the second monitoring center 4 from the station to check on the equipment 7 and then contact the customer for 1 m.

Similarly, if a building customer has a contract for management services only with a facility management company, in order to check whether the security equipment 5 is working properly, the building customer may contact a second facility belonging to the facility management company. When making an inquiry to the monitoring center 4,
This second monitoring center 4 could not promptly respond to the security equipment 5. In particular, in buildings such as department stores and supermarkets where many customers come in and out, it is important to avoid situations that cause discomfort to customers due to malfunctions in equipment such as elevator malfunctions. There is a considerable need to check whether the equipment 7 is operating normally.

The present invention has been made in view of the actual situation in the prior art, and its purpose is to provide a first monitoring center that monitors building security equipment and a second monitoring center that monitors building equipment. On the other hand, it is an object of the present invention to provide a remote monitoring device that can promptly respond to inquiries even when there is an inquiry about the equipment that the other party monitors.

[Means to solve the problem]

In order to achieve this object, the present invention provides a terminal device that is installed in each of a plurality of buildings and is connected to security equipment and facility equipment in the same building, and a terminal device that is connected to these terminal devices via a telephone line and connects the security equipment. In a remote monitoring device having a first monitoring center for monitoring, and a second monitoring center connected to the terminal device via a telephone line and monitoring the equipment, the first monitoring center and the second monitoring center may be connected to the terminal device via a telephone line. A dedicated line is interposed between the centers, and each of the first monitoring center and the second monitoring center is provided with 1ffi communication means for communicating with each other via the dedicated line.

[Effect]

Since the present invention is configured as described above, the first monitoring center that monitors the security equipment of the building and the second monitoring center that monitors the equipment of the building can be communicated from one communication means to the other through a dedicated line. By doing so, even if one of the first monitoring center and the second monitoring center receives an inquiry regarding equipment managed by the other, the inquiry can be promptly responded to. .

〔Example〕

Embodiments of the remote monitoring device of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of the remote monitoring device of the present invention. In addition, in this Fig. 1, the above-mentioned second
Components equivalent to those shown in the figures are given the same reference numerals.

The remote monitoring device of this embodiment shown in FIG.
Similar to the conventional one shown in the figure, there are terminal devices 1a to 1n, a first monitoring center 21 that is connected to these terminal bags W1a to 1n via the telephone line 2 and monitors security equipment 5, etc., and terminal bags W1a to 1n. The second monitoring center 22 is connected to In via the telephone line 2 and monitors equipment 7 and the like. A dedicated line 23 is interposed between the first monitoring center 21 and the second monitoring center 21.

The first monitoring center 21 described above includes a communication device 24 that receives data of the security equipment 5 transmitted from the communication unit 9 of the terminal device 1a, a processing device 25 that processes the data of the security equipment 5, and a processing word? ! 25 and communication means for communicating via the dedicated line 23, for example, a dedicated communication device 26. Similarly, the second monitoring center 22
is a communication device 27 that receives the data of the equipment 7 transmitted from the communication unit 10 of the terminal device 1a, a processing device 28 that processes the data of the equipment 7, and a communication means that communicates via the dedicated line 23; For example, it is equipped with a dedicated road and a signal 29. Note that the above data includes coded information such as the customer's management number, the name of the monitoring equipment, and the status of the equipment.

In this embodiment, when an abnormality occurs in a security device 5 such as a fire alarm or a security sensor, the output section 6 of the terminal device 1a outputs the data of the security device 5, and the communication section 9 outputs the data of the security device 5. The data is transmitted to the first monitoring center 21 via.

In the first monitoring center 21, the communication device 24 receives the data of the security equipment 5, the processing device 25 processes the data, and the dedicated communication device 26 outputs the data via the dedicated circuit 'fa23.

Next, in the second monitoring center 22, the data of the security equipment 5 is received through the dedicated communication device 26, and the data is stored in the processing device 28. On the other hand, if an abnormality occurs in equipment 7 such as an elevator or air conditioner, the terminal device 1a
The output unit 8 outputs the data of the equipment 7, and the communication unit 10
from there to the second monitoring center 22 via the telephone line 2. In the second monitoring center 22, the communication device 27 receives the data of the equipment 7, the processing device 28 processes the data, and the dedicated communication device 29 outputs the data via the dedicated line 23. Next, in the first monitoring center 21, the data of the equipment 7 is received through the dedicated communication device 26, and the data is stored in the processing device 25.

When an inquiry regarding the equipment 7 is made to the first monitoring center 21, the control device of the first monitoring center 21 inputs the management number of the corresponding customer from the input section (not shown) of the processing word W25, and The data of the equipment 7 stored in this processing device 25 is outputted. The same applies when there is an inquiry regarding the security equipment 5 to the second monitoring center 22.

In the embodiment configured in this way, one of the first monitoring center 21 that monitors the security equipment 5 of the building and the second monitoring center 22 that monitors the equipment 7 of the building 0 is configured to control the equipment managed by the other one. Even if there is an inquiry, the inquiry can be quickly responded to.

〔Effect of the invention〕

Since the present invention is configured as described above, an inquiry is made to one of the first monitoring center that monitors building security equipment and the second monitoring center that monitors building equipment regarding equipment managed by the other. 4. This has the effect that this inquiry can be responded to quickly, and therefore the time required for this response can be reduced. In addition, only a dedicated line and communication means between the first monitoring center and the second monitoring center are provided, which means that it is not necessary to newly provide a monitoring center in order to speed up the above-mentioned response. Therefore, increases in equipment costs and personnel costs can be suppressed.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing an embodiment of the remote monitoring device of the present invention, and FIG. 2 is a block diagram showing a conventional remote monitoring device. la~1n...Terminal device, 2...
...Telephone line, 5... Security equipment, 7
・・・・・・・・・Equipment, 21・・・・・・・・・
First monitoring center, 22... Second monitoring center, 23... Dedicated line, 25.28
...... Processing device, 26.29...
...Dedicated communication device (communication means). 1 2 Fig. 0 1■

Claims (1)

[Claims] (1) Terminal devices installed in multiple buildings and connected to security equipment and equipment in the same building, and a first monitoring center connected to these terminal devices via telephone lines to monitor the security equipment. , in a remote monitoring device having a second monitoring center that is connected to the terminal device via a telephone line and monitors the equipment, a dedicated line is interposed between the first monitoring center and the second monitoring center. A remote monitoring device characterized in that each of the first monitoring center and the second monitoring center is provided with communication means for communicating with each other via the dedicated line.