JPH02244961A - Attendant board control system - Google Patents

Abstract

PURPOSE:To speed up various value added service based upon an attendant board operator by storing data to be displayed on a display device in each subscriber's extension, reading out data corresponding to an originating destination originating to the attendant board and displaying much added value information on the attendant board interlocking with B board operator's exchange processing operation. CONSTITUTION:A control processor 12 has a reading function for reading out data corresponding to an originating source calling the attendant board 8 from an information processor 13, a reading function for reading out data corresponding to a subscriber extension called from the board 8 from the information processor 13 and a detecting function for detecting the end of exchange connection between the board 8 and the subscriber's extension. A data sending circuit 11 has a conversion means for converting data read out by the reading means of the processor 12 into data with a transmission speed appropriate for a visual display device 7 and a sending function for sending its output data to the device 7 in accordance with the detection of the exchange connection end. Consequently, much valued added information can be displayed on the display device in the attendant board.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a storage program type electronic exchange that accommodates a central office line relay stand, and particularly relates to a control system for the central office line relay stand.

[Conventional technology]

Conventionally, in this type of central office line relay stand control system, there has been no system in which a central office line relay stand is equipped with a display device that displays a large amount of data.

[Problem to be solved by the invention]

In this way, the conventional central office line relay control system does not have a display device attached to the central office line relay stand that displays a large amount of data, so it is difficult for the relay stand operator to obtain detailed information on subscriber extensions. However, there is a problem in that it is necessary to perform a search operation using a terminal of the main computer in addition to the exchange process.

[Means to solve the problem]

In order to solve such problems, the central office line relay board control system of the present invention is designed to add data to be displayed on the display device in a storage program type electronic exchange that accommodates a central office line relay board equipped with a display device. an information processing means for storing information for each subscriber extension, which makes a call to the central office line relay board and reads data corresponding to the nine call destinations from the information processing means, and data corresponding to the subscriber extension called from the central office relay board; a management processor including a reading means for reading out the data from the information processing means, a detecting means for detecting the termination of the exchange connection between the central office line relay stand and the subscriber's extension; and a management processor that displays the data read by the reading means on the display device. Converting means 7 for converting data of a transmission speed suitable for 7; and data sending means including sending means for sending the output of the converting means to the display device in response to the detection of completion of the exchange connection from the detecting means. be.

[Effect]

According to the present invention, a large amount of value-added information can be displayed on the display device of the central office line relay stand in conjunction with the exchange processing operations of the central office line relay stand operator.

〔Example〕 Hereinafter, the present invention will be explained with reference to the drawings.

The figure is a block diagram for explaining one embodiment of the central office line relay stand control system according to the present invention. In the figure, reference numeral 2 indicates a main memory (MM), and 2 indicates a central control unit (MM) that reads out the stored contents of the main memory 1 and performs predetermined sequence control.
cpty), s is a subscriber circuit (LC) that accommodates an extension telephone (installation) 4, 5 is a time division switch (TSW) that connects communication line equipment, and 6 is a central control unit 2 that connects communication line equipment.
Communication path control device (SPC) controlled under instructions from
These configurations are similar to those of a general telephone exchange, and its switching functions and operations are the same as those of conventional devices.

Further, T is a visual display device (CRT), 8 is an office line relay board (ATT) including this visual display device 7, 9 is a main office line relay board interface circuit (ATI), and 10 is an information processing device circuit (INT), 11 is a data transmission circuit (DTINT), 12 is a management processor (SCPU)
, 13 is an information processing device (HCPU) having a function of storing various data to be displayed on the visual display device 7 for each subscriber extension.
).

Here, the management processor 12 has a reading function for making a call to the central office line relay stand 8 and reading data corresponding to nine call destinations from the information processing device 13, as well as a function for making calls from the central office line relay stand 8. It also has a reading function for reading out data corresponding to the subscriber's extension from the information processing device 13, and a detection function for detecting the termination of the exchange connection between the central office line relay board 8 and the subscriber's extension. The data sending circuit 11 also has a conversion function of converting the nine data read out by the reading means of the management processor 12 into data having a transmission speed suitable for the visual display device Wt7, and exchanges the output data in response to connection termination detection. It has a sending function to send the image to the visual display device 7.

Next, the operation of the above embodiment will be explained by taking as an example the case where the present invention is applied to a hotel exchange system. First, when there is a call from the extension telephone 4 in the guest room to the office line relay board 8 equipped with the display device γ, or when the extension telephone 4 is called from the first office line relay board 8, the central control unit 2 performs normal call processing. At the same time, the caller's extension number and the equipment number of the called party's central office line relay stand are sent to the management processor 12 associated with the central office line relay stand 8. Next, the management processor 12 receives these data and sends the information from the information processing device 13 via the information processing device interface circuit 10 to the cabin number 1 name 1 nationality, departure date and time of the arrival form, VIP display, group name, presence or absence of a message. and receive guest room information such as message contents. The management processor 12 also sends the guest room information to the data sending circuit 11. Accordingly, the data transmission circuit 11 converts the guest room information into a preset transmission format and transmits the data to the visual display device IK of the central office line relay board 8 via the time division switch 5. ,
This display device 7 can display various guest room information.

〔Effect of the invention〕

As explained above, the present invention is an electronic switching system using a stored program that accommodates a central office line relay board equipped with a display device, in which data to be displayed on the display device is stored for each subscriber extension, and the data is transmitted to the central office line relay board. It has a function of reading data corresponding to the called party and reading data corresponding to the subscriber's extension called from the single-station relay, and detecting the end of the exchange connection between the central office and the subscriber's extension. A management processor and converts the data read by the management processor into data with a transmission speed suitable for the display device.
It has a data sending means including a function to send the output data to the display device in response to detection of the end of the exchange connection, and relays a large amount of value-added information to the central office line in conjunction with the exchange processing operation of the operator of the central office line relay board. When displayed on the visual display device of the stand, Kyo p1
This has the effect that relay stand operators can quickly handle various value-added services.

[Brief explanation of drawings]

The figure is a block diagram showing one embodiment of the present invention. T/Q-φ visual display device (CRT), 8... Office line relay stand (ATT), 9... Office line relay stand interface circuit (ATI), 10... Information processing device interface circuit (INT), 11-... data transmission circuit (DT INT), 12th board/φφ management processor (
5CPU), 13e*es information processing unit (HCPU)
.

Claims (1)

[Claims] In a storage program type electronic exchange that accommodates a central office line relay board equipped with a display device, an information processing means for storing data to be displayed on the display device for each subscriber extension, and a call destination that makes a call to the central office line relay board. reading means for reading data corresponding to the subscriber's extension called from the information processing means from the information processing means, and exchanging the data corresponding to the subscriber's extension called from the central office line relay stand and the subscriber's extension; a management processor including a detection means for detecting connection termination; a conversion means for converting the data read by the reading means into data having a transmission speed suitable for the display device; and an output of the conversion means for the detection means. and data sending means including sending means for sending data to the display device in response to detection of termination of exchange connection from the station line relay stand control system.