JPS62110343A - Automatic dialing connection system - Google Patents

Abstract

PURPOSE:To improve the automatic dial service to the user by displaying a subscriber number on a display means of a computer, designating a called subscriber on the screen and connecting a subscriber number selection output means outputting a subscriber number to a call processing unit of an exchange. CONSTITUTION:The computer 30 has a subscriber number selection output means 32 using a cursor on the screen so as to give a command, selecting the commanded subscriber number and outputting the number to a call processing unit 12. The call processing unit 12 receiving a call request command from a computer line circuit connects the started computer line circuit to the computer connection circuit via a main switch and sends the holding state notice command representing the end of preparation of the subscriber number reception to the computer 30. The subscriber number selection output means 32 of the computer terminal equipment 30 sends the information and caller number of the automatic dialing connection to the call processing unit 12.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to an automatic originating connection system for communication terminal equipment in an exchange.

[Prior art J] Conventional automatic call connection systems, as seen in speed dial services, have a storage area for the called party number in at least one of the central control device of the exchange and the communication terminal device, and the called party number can be identified from this storage area. The calling communication terminal device is connected to a communication terminal device having one of the called party numbers read out by dialing or operating a specific button.

Further, the character display included in the multifunctional communication terminal device usually has the function of displaying the subscriber number of the called party and has a character capacity of at most two subscriber numbers.

[Problem that the invention seeks to solve]

In the conventional automatic call connection method described above, when the communication terminal device makes a call, there is no way to check for mistakes other than reading and checking the dial number (called party number) displayed on the character display each time the communication terminal device makes an automatic call. There was a problem that it was inconvenient to use.

An object of the present invention is to provide an automatic call connection method that solves these problems.

[Failure to solve the problem]

The automatic originating connection system of the present invention accommodates and connects a computer, such as a personal computer, to an exchange. The converter has a display means and a subscriber number selection output means for specifying the subscriber displayed on the screen of the display means as the called subscriber and transmitting the information specified on the screen to the call processing device of the exchange. The display means is, for example, a CRT display device, in which a large number of subscribers are simultaneously displayed as a subscriber number table, and one subscriber number can be specified, for example, by a kernel.
For example, the subscriber number specified by operating a function button is transferred to the call processing device K as the called party number. The subscriber designation means on the screen and the connection route between the subscriber number selection output means and the call processing device K are not limited.

〔Example〕

Next, the automatic call connection system of the present invention will be explained with reference to the drawings.

FIG. 1 is a functional block diagram showing one embodiment of the present invention. The exchange 10 has a king switch 11 and a call processing device 12 that controls the main switch 11 and the exchange functions. The main switch 11 connects and accommodates a communication terminal device (caller) 21 and a communication terminal device (called party) 22 . The simplest example of the communication terminal devices 21 and 22 is a telephone. The computer 30 is provided separately from the communication terminal devices 21 and 22, and is, for example, a CR.

Display means 31 typified by a T display device. The arrangement is indicated by a cursor on the screen, and has subscriber number selection output means 32 for selecting the indicated subscriber number and outputting it to the call processing device 12. Although not shown, the computer 30 includes a conventional keyboard having function buttons, character buttons, numeric buttons, and the like.

FIG. 2 is a block diagram showing an example of a subscriber number table displayed on the screen of the display means 31 shown in FIG. When the calling party number is registered in the program for automatic outgoing connection, the table shown in FIG. 2 is displayed. The "OK" mark is an "OK" mark for sending out a subscriber number when the caller is on hold, ie, automatically calling. In the subscriber number table, the name and number of the called party are arranged in advance with respect to the calling party number, and a number is assigned to each of them. When the subscriber number table is displayed, the cursor is at the home position, and when specifying a number, the cursor is moved over the number to be specified. The communication status is displayed in the communication status column as specified by the cursor. Therefore, “OK”
The mark is displayed at the communication status position No. 1 when the cursor is at the No. 1 position.

FIG. 3A is a format diagram showing an example of a command from the converter 30 to the call processing device 12 in FIG. The explanation will be given with reference to FIG. 1 in addition to FIG. 3A. The call request command is sent from the computer 30 when the computer 30 calls the call processing device 12. The call request command includes the calling party number and called party number necessary for automatic calling, and serves as an indication of the call origination status on the computer that issued the call request command. The recovery request command is sent in a certain state, for example, when the caller's communication terminal device is to be recovered.

FIG. 3B is a format diagram showing an example of a command from the call processing device 12 to the computer 30 in FIG. The explanation will be given with reference to FIG. 1 as well as FIG. 3B. The hold status notification command indicates that the calling party's communication terminal device is on hold and also indicates that preparations for receiving the calling party number and called party number for automatic dialing are completed. The response status notification command is sent in the called party response. The busy state notification command indicates that the destination is in use, and the call-disabled state notification command indicates that the caller's communication terminal device has not been able to make a call due to some failure. Further, the disconnection status notification command is sent when communication is disconnected - for example, when the called party goes on-hook.

FIG. 4 is a flowchart showing an example of the operating procedure of the caller who operates the communication terminal device 21 and computer 30 in FIG. 1 to automatically make a connection. Referring to FIG. 4 along with FIGS. 1, 2, and 3, the operating procedure of the caller will be described.

First, the communication terminal device 21 puts the handset into an off-footer state (operation procedure 1). Next, you will receive a dial tone from the handset indicating that the dial code reception is ready, so press the dial button to dial the special number for automatic dialing, for example [133J'].
Operation procedure 2). In response to the special number 133, the exchange 10 puts the caller's communication terminal device 21 on hold. Next, the caller registers the caller number on the computer 30 and calls the automatic call connection program (operation step 3). The called program displays the subscriber number table shown in FIG. 2 on the screen of the display means 31 and sends a calling command to the call processing device 12. At this time, the communication terminal device 21 is already in the hold state and the call processing device 12 of the exchange 10 has completed preparations for receiving the subscriber number, so the call processing device 12's hold state notification command causes the cursor to be placed in the current communication state. is “O
"K" is displayed (operation procedure 4).

Here, the user operates a keyboard (not shown) to place the cursor on the number of the desired called party and designates the number of the called party (operation step 5).

After checking on the screen, press the specified function button, e.g.
When the IJ*Men is operated (operation procedure 6), the subscriber number selection output means 32 of the computer 30 sends out the calling party number and the called party number by a call request command, and displays the communication status column specified by the cursor on the screen. "Calling" is displayed on the screen (operation step 7).

Next, when the called party answers, the call processing device 12 sends a response status notification command, and the display of "Calling" on the screen disappears and changes to "Calling" and "Response" is displayed (operation step 8). Mutual communication progresses (operation step 9). When the called party disconnects the communication connection, the call processing device 12 displays "Call Ended" in the communication status column by the disconnection status notification command (operation procedure 1).
0), so press “几E” on the keyboard of the computer 30.
Operate the TURNJ button (operation procedure 11). l'-
By operating the R, ETURNJ button, the computer 30
executes the operation to proceed to the next step, moves the cursor to the next step, and then erases the "end call J" display (operation step 12), sends a recovery request command to the call processing device 12, and then sends a hold status notification command. When the caller receives the caller, the l'-0KJ sign indicating caller is on hold is displayed (operation step 13).The caller then checks whether the cursor position is the desired call position when calling the called party. Confirmation (operation procedure 15)
If it is correct, the process returns to the above-mentioned operation procedure 6, and if it is incorrect, the process returns to the above-mentioned operation procedure 5. When all calls are completed in operation step 14, the calling party puts the communication terminal device 21 on-hook (NIh operation step 16) and restores switching equipment 10.

Next, FIG. 5 is a main functional block diagram showing an example of the exchange 10 of FIG. 1. In FIG. 5, the same components as in FIG. 1 are given the same numbers and symbols. In FIG. 5, main switch 11 includes communication line circuits 211 . A computer line circuit 212 and a communication line circuit 221 for a called party 220 are accommodated and connected, and each line circuit mainly monitors the line. The main switch 11 also includes a calling circuit 230 for calling a called party 220, a dialing code receiving circuit 2401 for receiving a dialing code including connection control information such as a called party's number from a calling party 210, a computer 30, and a call processing device 12. A computer connection circuit 250 is connected to adjust the interconnection conditions between the two. The call processing device 12 is connected to each of the above-mentioned circuits, exchanges information, and controls the father switching connection of the main switch 11.

FIG. 6 is a flowchart showing an example of the main operating procedure of the call processing device shown in FIG. The call processing apparatus of this embodiment will be described with reference to FIG. 6 as well as FIGS. 1, 4, and 5.

First, the leaf processing unit 12 detects a call on the communication line from the communication line circuit 211 (operation procedure 21).
0 to the 1d line circuit 211 (operation procedure 22), and as a signal to the caller that preparation for receiving the dial code is complete.
For example, it sends out a dial tone. Next, the call processing device 12 receives the dial code via the dial code receiving circuit 240 and separates it from the automatic calling special number kR, thereby transmitting the dial code to the main switch 11.
is controlled to disconnect the dial code receiving circuit 240 from the communication line circuit 211 (operation step 23) and put the calling party's communication line on hold (operation step 24). Next, the call processing device 12 that received the call request command from the computer line circuit 212 activates the activated computer line circuit 212.
is connected to the combinator connection circuit 250 via the main switch, and sends a pending state notification command indicating that preparation for receiving the subscriber number is complete to the combinator 30 (operation step 25).

Next, the call processing device 12 receives a call request command from the computer 30, for example, in the order of the calling party number and the called party number (
Operation procedure 26) After confirming that the communication line of the calling party number is on hold, call the communication line circuit 2 of the called party 220.
21 is connected to the calling circuit 230 via the main switch 11 to call the called party 220 (operation procedure 27). Call processing device 12 then receives a response signal from called party 220, so that
This is transferred as a response status notification command via the computer line circuit 212 of the calling party 210, and is also sent to the communication circuit M221 of the called party.
11t-connection (actuator J@28) and put it into a communicating state. Call processing device 1! t12 is when the computer line circuit 21 of the calling party 210 receives the disconnection signal of the called party 220.
2, and disconnects the currently connected communication line circuits 211 and 221 (operation procedure 29).
), and then puts the communication line circuit 211 of the calling party 210 in a hold state and sends a hold state notification command again to the computer line circuit 212 indicating that preparation for reception of the subscriber number is complete (operation step 30). The call processing device 12 then calls the calling party 2.
10 communication line circuit 211 detected (operation procedure 31
), the holding state of the communication line circuit 211 is restored (operation step 32) and the operation procedure is terminated, and if there is no disconnection signal, the operation returns to operation step 26 and the outgoing call processing to the next called party is executed. 0 FIG. V is a flowchart showing an example of a case where the operation is started from a computer using an operation procedure different from that described above. The explanation will be made with reference to FIG. 1 together with FIG. V.

First, the caller operates the computer 30 to register the calling party number (operation step 51), calls the automatic call connection program, and displays the subscriber number on the screen (operation step 52). Next, when the caller operates a predetermined function button, such as the "Fl" button, on the keyboard of the computer 30 (operation step 53), the computer 30 calls the call processing device 12 via the computer line with a call request command. connection (operation step 54), and receives a call waiting state notification command (not shown) indicating completion of preparation for receiving information.

Accordingly, the subscriber number selection output means 32 of the computer terminal device 30 transmits the information of the automatic outgoing connection, the calling party number, and the entire call processing device 12 (operation step 55). Call processing device 1
Step 2 calls the calling party's communication terminal device 21 when the calling communication terminal device is free, so that the calling party puts the communication terminal f21 in an off-hook state (operation step 57). The call processing device 12 that received this off-hook signal completes preparations to receive the subscriber number from the computer 30, so the combiator 30 receives the hold status notification command (operation step 58) and displays "OK" in the cursor position field on the screen. ” is displayed (operation procedure 59)
Then, the process continues to operation procedure 5 in FIG.

As explained in the above embodiment, each piece of hardware is publicly known, and the flowchart described above constitutes a means for performing functions by software. Therefore, a list of subscriber numbers is displayed on a computer installed separately from the communication terminal, for example, on a CRT display, the called subscribers are sequentially designated with a cursor, and fL is designated on the screen by operating a predetermined start button. As long as the function is to automatically connect to the call subscriber, there may be some changes in the operating procedure. Further, the buttons and the like to be operated are not limited to those described above.

In the above embodiment, the computer is connected to the call processing device via the main switch, but the computer may be directly connected via a high-speed common bus. Although the cursor on the screen is used to specify function buttons on the keyboard, it is also possible to use a mouse, a touch pen, etc. [Effects of the Invention] As explained above, the automatic call connection method of the present invention can be applied to a computer, such as a personal computer, is connected to the father exchange, the subscriber number selection output means is connected to the father exchange, displays the subscriber number on the display means of the computer, specifies the called subscriber on the screen, and outputs the subscriber number. By connecting to the device, users can not only check the called party number (dial number) to be automatically dialed on the screen and make a call, but also select different subscriber numbers sequentially using a predetermined program. This has the effect of improving automatic calling services.

[Brief explanation of drawings]

FIG. 1 is a functional block diagram showing an embodiment of the automatic originating connection system of the present invention, FIG. 2 is a flowchart showing the display elements of FIG. 1, and FIG. 9 shows an example of the main components of the eleventh exchange. Functional block diagram, Figure 6 is the same as Figure 1 and Figure 6. Flowcharts 1 and 7 showing an example of the operation procedure of the call processing device shown in the figure.
The figure is a flowchart showing an example of the i+ operation procedure according to another embodiment of starting from a computer. 10... Switchboard, 11... Main switch, 12... Call processing device, 21.22...
・Communication terminal device, 30... Computer, 31
. . . Display means, 32 . . . Subscriber number selection output means. 1y:'' Agent Patent Attorney Uchiharame, Figure 1, Figure 2, Word $3. 5) Ward door A7E 4th WJ Calling right grandson I Y sum 1ρ $ 5 Concave number Otsu Diagram call processing super-movement 4F: Hand 2I Marshal Fig. 7

Claims (1)

[Claims] A communication terminal device having a communication circuit, a display means, and a subscriber number selection output means for outputting one called party number selected and designated from the subscriber number table displayed on the display means together with the calling party number. and a call processing device that connects the calling party's communication line to the called party's communication line via a main switch from the calling party number and the called party number inputted from the subscriber number selection output means. An automatic call connection method characterized by having a switch in the exchange.