JP2918967B2 - Dealing call system - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION [Industrial Application Field] The present invention relates to a data transmission method of a dealing telephone system used for performing financial transactions in financial institutions such as banks and securities companies.

[Conventional technology]

Conventionally, the dealing system is independent of a communication system for directly conducting a transaction by voice via a private telephone exchange with a partner and an information system for displaying data for conducting a transaction on a display. The information data displayed above is switched by operating a dedicated keyboard.

[Problem to be Solved by the Invention] In the above-mentioned conventional dealing system, transaction data and transaction results with the other party during a call are used because information-related data is displayed on the display by operating a dedicated keyboard. In order to display such screens, the user must operate a dedicated information system keyboard during a call, and there are a plurality of destinations. Since it is necessary to enter a password such as a transaction code for each party, a partner and a transaction code and a correspondence table are required. It is impossible to display the transaction data on a display and input the transaction result, and a method of handwriting on a contract slip or the like after a call is taken.

An object of the present invention is to solve the above-mentioned problems, and to provide a function of storing a supplier code and automatically displaying the supplier code on a partner screen.

[Means for solving the problem]

In order to achieve the above object, a data terminal interface is provided at the call desk, and the destination data is stored for each corresponding button together with the line accommodation data and the one-touch auto-dial data at the call desk, and the calling / receiving operation is performed at the call desk At the same time, only the destination data is transmitted to the external information terminal controller via the above data terminal interface in the same data format as when the destination data is input and operated with the information system dedicated keyboard, and is automatically displayed on the display. The problem is solved by displaying a simple information screen.

[Action]

By enabling the operator at the call desk to perform only the operation of the call system and display the screen of the destination of the information system on the display, it is only necessary to input the transaction result during the call. The number of operations is reduced, and handwritten work such as a contract slip is also eliminated.

Even if the user is not in a call, only the partner data can be transmitted to the external information terminal control device, so that a correspondence table between the partner and the transaction code is not required.

〔Example〕

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

In FIG. 1, a plurality of DBs with touch screens are connected to an ISDN-compatible LCU (line controller) via an I-point interface (IBDLIN).
(Call head) is connected.

The switching network is connected by TRK (various interface trunks).

DB is based on DTEIF (Data Terminal Interface)
It is connected to an SCE (Information Workstation Control Device), and the WSCE is equipped with a dedicated CRT (Information Display) and a dedicated KB (Information Keyboard).

FIG. 2 is an external view of a DB accommodated in the dealing communication system.

The board of DB1 is composed of LCD2, line and one-touch auto-dial button 3, touch screen 4 for line and one-touch auto-dial button display, TEN key 5, and data transmission button 7, and two telephone handsets 6 are connected. .

Normally, when making a call, press the line and one-touch auto-dial button or touch the above-mentioned button on the touch screen, and IDBLIN from DB through D channel
The line accommodation data and the other party's dial data are sent to the LCU, the LCU captures the corresponding TRK, connects the call channel, completes the connection with the switching network, and starts a call.

In the line button and the one-touch auto dial button of the call stand, in addition to the line accommodation data and the other party dial data necessary for the communication system, the other party transaction data (password such as a transaction code) is stored for each corresponding button. When making / receiving calls using the line and one-touch auto-dial buttons in the DB In the call system, at the same time as connecting to the switching network in the procedure described above, the destination in the DB is stored in the corresponding button The transaction data is identified and sent to WSCE via DTEIF (in this case, RS232C interface) according to a predetermined format.

In the WSCE, after receiving, by editing to the same format as the input operation of the dedicated KB and transmitting it to the video switch system, the corresponding arbitrary image data is received by the video switch system and displayed on the CRT.

By pressing the line button and one-touch auto dial button after pressing the data transmission button on the DB, even during non-call, only the partner transaction data can be transmitted to the WSCE via DTEIF, so you can freely specify the partner It is also possible to see the screen.

〔The invention's effect〕

According to the present invention, in the conventional dealing system, since the communication system and the information system were independent of each other, the problem of duplication of operations was eliminated, and it was also possible to realize paperless contract slips and the like. Become.

[Brief description of the drawings]

FIG. 1 is a diagram of a relay system according to an embodiment of the present invention, and FIG.
It is an external view of a communication-type terminal control device (call stand). LCU… Line control device TRK… Various interface trunks IBDLIN… I interface Talk line line circuit DB… Talk terminal CPU… Central control device DTEIF… Data terminal interface WSCE… Information system workstation control device CRT… Information display KB ... Information keyboard 1 ... Call box housing 2 ... LCD 3 ... Line and one-touch auto dial button 4 ... Touch screen 5 ... Numeric keypad 6 ... Handset 7 ... Data transmission button

Claims (1)

(57) [Claims] A line controller for establishing a communication path, a communication console connected to the circuit controller, and an information system device performing a predetermined processing operation in accordance with information data received from the communication system. A dealing call system comprising: an interface means for connecting the information system device to the call table; a call designation means for designating a call by an automatic dial; and an automatic dial data corresponding to the call designation means. And storage means for storing the information-related data; and when the outgoing call designation means designates outgoing call by auto-dial, the memory means is referred to, and the auto dial data corresponding to the outgoing call designation means is line controlled. And transmitting the information-related data corresponding to the transmission designation means to the information-related apparatus via the interface means. Dealing speech system comprising: the transmission controller means.