JPH01281594A - Receipt issuing device for point service system - Google Patents

Abstract

PURPOSE:To reduce troubles or complexity to be applied to customers and to improve the utilizing efficiency of a system by printing out an excessive/ lacking point from an objective value of a accumulation of a service point up to the current purchase corresponding to a purchased amount on a receipt. CONSTITUTION:At the time of paying price, a commodity to be purchased and a customer card X are offered from the customer, and when the card X is inserted into a card reader/writer 20, an operation control part 14 in a body identifies the name or price of each commodity and displays the identified results on a display part 13. A total amount printing key 2a arranged on a bar code scanner 2 is turned on at the time of ending the reading of all commodities given from the customer and the control part 14 calculates the service point of the current purchase based upon the total amount of the current purchase and prints out the calculated point on a receipt. At that time, the excessive/lacking point of the service point up to the current purchase corresponding to the purchased amount from the objective value is printed out on the receipt. Consequently, the customer can be released from complexity to always memorize, accumulate or compare the objective value and the using efficiency of the system can be improved.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to a receipt issuing device used in a customer service system, particularly a point service system, mainly used in the retail industry.

(Prior Art) As part of customer service, supermarkets and the like have traditionally issued service coupons displaying predetermined service points for each fixed purchase price, or stamped them on a predetermined form. When the accumulated points reach a predetermined target value, a so-called point service is sometimes provided in which prizes, lottery tickets, etc. are provided, but in conventional service systems of this type, the chips, stamps, etc. It is necessary for the customer to manage the information themselves, and because the management is troublesome, it is not always fully utilized.

In contrast, in recent years, for example, Japanese Patent Application Laid-Open No. 61-27366
As described in Publication No. 3, a system that uses a magnetic card to provide the above-mentioned point service is being put into practice.

In this system, each customer is provided with a magnetic card in advance, and when paying for the purchased product, the service points corresponding to the current purchase amount are transferred to the cumulative points stored in the magnetic card up to the previous purchase. At the same time, the total points obtained by adding up the current purchase are stored in the magnetic card again and displayed on the receipt. This eliminates the need for customers to manage their own points, and allows them to check whether the cumulative value of service points has reached a predetermined target value by displaying the receipt issued at the time of payment. If the value has been reached, you can receive the prescribed service by presenting it.

(Problem to be solved by the invention) However, in the above system, what is displayed on the receipt is the cumulative points up to the time of the current purchase.
To determine whether the cumulative points have reached the target value, the customer should always remember the target value or compare the target value displayed at the store with the cumulative points displayed on the receipt. There is the hassle of having to do
In particular, there is an inconvenience in that it is not immediately possible to know how much shopping to do before being able to receive a predetermined service. Due to such trouble and inconvenience, this service system may not be used effectively.

Therefore, it is an object of the present invention to reduce as much as possible the inconvenience and troublesomeness caused to customers in this type of point service system, thereby allowing this service system to be utilized by more customers.

(Means for Solving the Problems) In order to solve the above problems, the present invention uses the following means.

That is, the present invention provides a receipt issuing device used in a point service system such as the one described above, which includes: a reading means for reading service point data from a storage means that stores service point data up to the time of the customer's previous purchase; an excess/deficiency point calculation means for calculating the excess/deficiency points with respect to the target value of the cumulative value of service points including the current purchase based on the data read by the reading means and the service points at the time of the current purchase; Excess/deficiency point display means for displaying the excess/deficiency points on the above receipt, and service points I including the current purchase amount.
and writing means for writing the data into the storage means.

Here, the storage means may be either a card issued to each customer (magnetic card, IC card, memory card, etc.) or a storage device provided in the receipt issuing device, but in the latter case, the storage means A separate means of identification is required.

In addition, the data to be stored in this storage means may be either the cumulative points or the excess or deficiency of the cumulative points with respect to the target value; in the case of the former, the current points are added to the stored cumulative points and then The surplus/deficiency points to be displayed on the receipt will be calculated, and in the latter case, the current points will be added or subtracted from the stored surplus/deficiency points to calculate the surplus/deficiency points to be displayed on the receipt.

(Function) According to the above configuration, the receipt issued at the time of payment includes the purchase details, the total purchase amount, etc., and the service points corresponding to the current purchase amount, as well as the current purchase amount. The excess or deficiency of the accumulated total value of service points 1 to 1 with respect to the target value will be displayed. Therefore, by displaying the excess and deficiency points, the customer can, for example, keep the amount of money until he/she can receive the specified service without having to go through the trouble of remembering or confirming the target value. You will be able to immediately recognize things like which purchases you should make.

(Example) Examples of the present invention will be described below.

As shown in FIG. 1, a receipt issuing device 1 for a point service system according to this embodiment is composed of a main body 10, a card reading/writing device 20 attached to the main body 10, and a receipt issuing device 1 for a point service system according to this embodiment. A barcode scanner 2 for reading barcodes displayed on each product is connected to the device 1, and these scanners are placed on a counter 3 at a payment station.

As shown in FIG. 2, the main body 10 has a key power section 11, a printer section 12, and a display section 13, and each of these sections 11, 12, 13 and the card reading/writing device 20 are connected to a calculation control section. 14. Additionally, the barcode scanner 2 is also connected to the calculation control section 14. The arithmetic control unit 14 causes the display unit 13 to display the product name, price, etc. of each product read by the barcode scanner 2 or input from the key input unit 11, and also causes the printer unit 12 to display the product name, price, etc.
At the same time, the card reading/writing device 20 performs predetermined calculation processing based on the customer number and service point data read from the card X presented by the customer, and displays a display according to the calculation result on the printer. The unit 12 is configured to print on the receipt.

In this embodiment, as will be described later, the arithmetic control unit 14 causes the printer unit 12 to print and issue a service ticket at a predetermined time.

Next, the third section mainly shows the operation of this arithmetic control section 14.
The operation of this embodiment will be explained according to the flowchart in the figure.

First, when a customer submits the purchased product and a customer card X made of a magnetic card or the like at a payment booth, a clerk inserts the card X into the card reading/writing device 20 and
(see Figure 2), read the barcode displayed on each product with the barcode scanner 2 (steps S1 and S2),
At this time, the arithmetic control section 14 in the main body 10 of the receipt issuing device 1 identifies the product name and price of each product indicated by the barcode, displays these on the display section 13 for each product, and prints the receipt using the printer section 12. At the same time, the total amount of money for the product whose barcode is read is calculated, and this is temporarily stored (steps S, S
), and waits for the ON operation of the total print key 2a (see Figure 2) provided on the barcode scanner 2 (step Sg). When the reading of the barcode is completed, the ON operation is performed, and this operation causes the arithmetic control unit 14 to display the total amount of the current purchase on the display unit 13 and print this on the receipt (step S
6) Also, calculate the service points for the current purchase based on the current purchase accounting amount, and print this on the receipt together with the customer number etc. (steps S7 and S8), here,
The above-mentioned service points are calculated as one point for each FF500 yen purchased, but the amount per point can be set arbitrarily.

Next, the card reading/writing device 20 reads the service points stored in the card Therefore, here, the missing points up to the time of the previous purchase are read out (step S9).
Note that the target points can also be set arbitrarily. Then, a value A is calculated by subtracting the points for the current purchase from the insufficient points, and the following processing is performed according to this value A (step S+o, S-th).

In other words, if this value A is a positive value, in other words, even if you add all the points, the cumulative total is short of the target points by the value A, then this value A is set as the current shortage point. , this is connected to the card reading/writing device 2 mentioned above.
0 to the card X, and the printer section 1
2 to print on the receipt (step S1□, 5I
3). Then, this receipt is issued from the main body 10 of the issuing device 1 and given to the customer, and the card X is taken out from the card reading/writing device 20 and returned to the customer (step S14.815).

In addition, if the above value A is negative, in other words, by adding the current purchase, the total service points will be the value A.
If the target points are exceeded by the absolute value of A, the next deficit point with respect to the target point is calculated by subtracting the absolute value of this value A from the target point (step 5t6), and this deficit point is transferred to the card. Write in X and print on the receipt (step 5I715t
s).

In this case, in this embodiment, since the service points have reached the target point, a service ticket used to receive a predetermined service is automatically issued. That is, first, the main body 10 of the issuing device 1 issues a receipt, and then the printer unit 12 of the main body 10 prints predetermined characters and numbers on a paper shared with the receipt to create a service ticket, which is then issued. Steps 319 to 52t) Then, after that, the card X is taken out from the card reading/writing device 20, and the customer further takes out the card If so, write the value of the target points themselves (for example, 500) on the card
), and in addition to issuing a receipt, a service ticket will be issued in the same way as when the target points above are exceeded,
Also, return card X (steps S19 to S21.
S15> In this way, when the service points displayed on the receipt according to the purchase amount reach a predetermined target point, a service ticket is issued, and by presenting this, the user can receive the predetermined service. However, instead of displaying the cumulative total of service points up to the time of purchase, the receipt will display the amount of points that are missing from the cumulative value of the target points. Therefore, this display requires the customer to remember the target points and to compare the target points with the cumulative points in order to know how many more purchases he/she will have to make to be able to receive the service. and can be easily recognized.

Here, a specific example of the receipt Y and service ticket Z issued in this embodiment will be explained with reference to FIG. As shown in (1), in the service points column at the bottom of receipt Y, add the customer number °a, the service points b corresponding to the current purchase amount, and the current service points b to calculate the target points. The missing points C are displayed.

Now, if this shortage point C is, for example, 12 points, and you make a purchase that will give you, for example, 15 service points at the time of your next purchase, you will exceed the Merou points by 3 points with all the service points. Therefore, if the target point is, for example, 500 points, a service ticket Z with "500 ten" displayed will be issued as shown in ■ in the same figure, and the receipt Y will also contain the current points (15 points). ) d and the points that exceed the target points (3 points) are missing points (
497 points) e is displayed.

Here, since this service ticket Z has the characteristics of a cash voucher, as soon as the seal f of the person in charge of issuing is affixed as shown in the figure, this service ticket Z is cut into a cutter provided in the main body 10 of the receipt issuing device 1. It may be issued separately from receipt Y, but it may also be issued consecutively to receipt Y. In this case, perforations or cutoff lines may be printed between both Y and Z. good.

In addition, in the above embodiment, the card also stores the missing points relative to the target points, but the cumulative points including the current points may also be written on the card, and the card also has information to identify the customer. It is also possible to store only the customer number for the customer and store the missing points or total points in a separately provided storage device such as the receipt issuing device 1 or the host computer.

In addition, in the above embodiment, a service ticket is automatically issued when the cumulative value of service points exceeds the target value, but apart from this, a service ticket is automatically issued at any time according to the customer's request. It is also possible to issue a service ticket corresponding to the target value. In this case, the receipt will display, for example, ``3 points over 500 points,'' and when the customer requests the issuance of a service ticket, a service ticket corresponding to the target value can be issued by operating a predetermined key. At the same time, the target value is calculated and the target value is subtracted from the content stored in the storage means. With this configuration, for example, when the service points reach 500 points, 500
If you reach 1,000 points, you can receive a service ticket worth 1,050 yen, and if you reach 1,500 points, you can receive a service ticket worth 1,600 yen. This will be effective if the ratio is set to increase in stages. The specific operation in this case will be explained according to the flowchart shown in Fig. 5.6. First, when issuing a receipt, as shown in Fig. 5, the name and price of each purchased product are displayed on the display section 11 and Printing on the receipt, printing of service points for the current purchase on the receipt, etc. are performed in the same manner as in the previous embodiment (steps SKI to 5ts).

Next, in this example, we read the cumulative points from card After writing to the card X (steps SS9 to SS541), the following processing is performed according to this value B.

In other words, until the value B reaches the first target point (for example, 500 points), as shown in the printing example in Figure 7 (1), the first target point g and the corresponding missing point h
and is printed on the receipt (step S42.843)
Then, this receipt is issued and the card is returned to the customer (steps S44 and 545).

Further, if the value B is equal to or greater than the first target point, the value B is divided by the first target point to calculate the quotient C (integer) and the remainder D (step 546). Assuming that the second, third, ... Nth target points after the first target point are set to be twice, three times, ... N times the value of the first target point, For example, when the quotient C is 2, the second target point (for example, 1
000 points), and when the value is 3, the third target point (for example, 1500 points) is reached, indicating that the target point of the stage indicated by the value has been reached.

Next, it is determined whether the value of the remainder D is 0 or not, and when D≠0, as shown in the printing example in Fig. 7 (■),
The reached target point i indicated by the above quotient C,
Print the surplus point j indicated by the remainder D on the receipt (
Steps S4) to S4g If D=O, the number of target points k reached by the quotient C is printed on the receipt as shown in the printing example in FIG. 7 (3) (Step S47 549) In this way, the target points reached among the target points for each stage are printed on the receipt, so when the customer reaches the first target point, he or she can receive or withdraw the corresponding service. Alternatively, by accumulating service points until reaching a higher target point, it is possible to receive and receive service tickets with a high service rate.

Then, a service ticket is requested at any time, and the service ticket issuing operation in this case is performed as follows according to the flowchart of FIG.

First, after inserting card X into the reading/writing device 20,
By turning on the point settlement key provided in the key manual unit 11 of the receipt issuing device main body 10, the total points stored in the card are read out and displayed on the display unit 13 (steps S51 to 554); Next, input the settlement points corresponding to the target points reached from the key human power section 11, and calculate the value E by subtracting these settlement points from the cumulative points (step S55゜556).Here, this value If E is negative, that is, if the total points have not reached the target point for settlement, it is assumed that there was an error in the settlement point setting, an error is displayed, and card X is removed and returned. to end the process, or reset the settlement point to a lower value and execute again from step S51 (steps 857 to 55).
9).

If the value E is 0 or positive, this value Ef! :
After writing on the card, 1 gold corresponding to the current settlement points (target points) as shown in the example of printing in Figure 7 (a)! A service ticket with i41 printed thereon is issued (steps S6O to S562).

In this way, if the cumulative points have reached at least the first void, a service ticket corresponding to the target point that the cumulative points have reached can be issued at the customer's request at any time. become. In addition, instead of manually operating the key for the settlement points in steps S and 5 above, a separately provided service ticket issuing key may be turned on. In this case, the settlement points will be calculated based on the number of target points. The cumulative points will be automatically set to the highest value reached.

Furthermore, in the case where multiple target points are set as in this embodiment, if the total points are less than the first target point of 500 points, the missing points are printed on the receipt and the total points are is from 501 points to, for example, 750 points, the target point is 500 points.
Print the surplus points for the point, and further print, for example, 751
If the score is between 999 points and 999 points, the second target point is 100 points.
For example, printing the missing points for 0 points, the printing Ra! It is also possible to change it in stages.

The operation in this case is performed as follows according to the flowchart shown in FIG.

Steps 87□ to S85 of this flowchart are the fifth
This is the same as steps S31 to S45 in the flowchart of the embodiment shown in the figure, and the value B is calculated by adding the cumulative points up to the previous purchase read from the card X and the points at the current purchase.

This is written on the card X as the current cumulative points, and if the value B does not reach the first target points, the first target points and the missing points are printed on a receipt and issued.

Further, steps S86 to S88 also correspond to step S46. in the flowchart of FIG. S4 is the same as S49, and when the above value B is greater than or equal to the first target point, divide this by the value of the first target point and calculate the quotient C and the remainder D.
At the same time, since the remainder D is 0 in this case, it is printed on the receipt that the cumulative points have reached the target points of any stage.

On the other hand, if the value B is greater than or equal to the first target point and the remainder D when divided by the value of the first target point is not O, then this remainder D is greater than or equal to the predetermined surplus/deficiency switching point. (Step 5l19) I This excess/deficiency switching point is set to 1/2 of the number of points from each target point to the next target point, and as in the above example, each target point is If it is set every 500 points, it is set as 250 points.

If the surplus D is greater than or equal to the surplus/deficiency switching point, then the next target point m [th 1
Merink point x (C + 1)] and the deficit point n (value of target point m - B) for this target point m are printed on the receipt (step 390). In this case, Figure 9 ■
As shown in the print example, the largest target point 0 that has already been reached (first target point The value of p) is printed on the receipt (step S9.>).

In this way, when multiple target points are set, service points can be displayed in the most appropriate manner depending on what value the current cumulative points are for each target point. This will further improve the convenience for customers when using the service system.

(Effects of the Invention) As described above, according to the receipt issuing device for a point service system according to the present invention, the surplus or deficiency of service points corresponding to the purchase amount with respect to the cumulative target value up to the current purchase is reported on the receipt. This display allows customers to see how many more purchases they need to make to reach the target value, or how much they will exceed the target value if they reach the target value. Users can easily recognize the services they can receive. Therefore, the trouble and inconvenience of always remembering the target value and comparing the target value with the cumulative points is eliminated, and this type of point service system will be utilized by even more customers.

[Brief explanation of the drawing]

The drawings show an embodiment of the present invention, and FIG. 1 is a schematic plan view of a payment station that employs a receipt issuing device according to the embodiment, and FIG. 2 is a block diagram showing the configuration of the issuing device.
Figure 3 is a flowchart showing the operation, Figure 4 (1
1, (21 is an explanatory diagram showing the receipt and service ticket issued by this issuing device, FIG. 5,
FIG. 6 is a flowchart showing the receipt issuing operation and service ticket issuing operation of the second embodiment of the present invention, and FIGS. Explanatory diagrams showing printing examples, FIG. 8 is a flowchart showing the receipt issuing operation of the third embodiment, and FIG. 9 f1) and (2) are explanations showing printing examples of the receipt issued in this embodiment. It is a diagram. DESCRIPTION OF SYMBOLS 1... Receipt issuing device, 12... Excess/deficit point display means (printer section), 14... Excess/deficit point calculation means (calculation control section), 20... Reading means, writing means (card reading/writing) device), X... storage means (
card), Y...Receipt. 181 Figure 2 Shin 6rA Figure 7

Claims (1)

[Claims] (1) A receipt used in a point service system that displays service points according to the current purchase amount on the receipt that displays purchase details, total purchase amount, etc., and provides a predetermined service when these points reach a target value. The issuing device includes a reading means for reading service point data up to the customer's previous purchase from a storage means, and a combination of the data read by the reading means and the service points at the time of the current purchase. excess/deficiency point calculation means for calculating excess/deficiency points with respect to the target value of the cumulative value of service points including the current purchase amount;
A point characterized by having an excess/deficiency point display means for displaying the excess/deficiency points calculated by the calculation means on the receipt, and a writing means for writing service point data including the current purchase amount into the storage means. Receipt issuing device for service systems.