JPS62259197A - Transaction processor - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

[Detailed Description of the Invention] [Industrial Application Field] The ζi transaction processing device of the present invention is particularly applicable to transactions that are installed in stores and perform display and printing according to the language used by the customer when processing transactions. It relates to a processing device.

[Prior Art] An ECR (electronic cash register) will be described as an example of a conventional transaction processing device. When registering a product, a conventional ECR requires a keyboard for entering transaction data, a display that displays the amount data entered from the keyboard and the product name of the corresponding product, and a receipt and sales details (journal). It consists of a printer that prints out the information, and an arithmetic control unit that controls these devices and performs calculations. The arithmetic control section includes a CPU and a memory, and the memory stores not only the operating program of the CPU but also character patterns used when displaying or printing on a display or printer. Regarding the above-mentioned display, in addition to the display for the staff, recent ECRs are equipped with a display for the customer that is designed to be easily visible to the customer in order to improve customer service.

[Problems to be Solved by the Invention] By the way, in conventional ECRs, the characters displayed on the display and the characters printed by the printer are preset to predetermined characters depending on the country or region to which the ECR is shipped. There is. That is, if the shipping destination is, for example, an English speaking area, it is set to English, and, for example, if the shipping destination is a German speaking area, it is set to German.

However, as transportation systems have developed recently and international exchange has become more active, customers come from a variety of nationalities and the languages spoken become more diverse. However, when a transaction is processed using ECH, the information is displayed or printed only in a preset language, so the customer cannot understand the displayed or printed content. This poses a problem in that even if a display is provided for customers and a display is made to the customers, this does not provide customer service.

Additionally, customers may purchase without confirming the details of the transaction, which may cause trouble later on.

Therefore, the present invention was made to solve the above-mentioned problems, and an object of the present invention is to provide a transaction processing device that can display or print transaction details in the language used by the customer.

[Means for Solving the Problems] The transaction processing device of the present invention includes a customer display means for displaying transaction details to the customer and a receipt printing means for printing a receipt to be issued to the customer when registering a product. A transaction processing device comprising: a card on which language identification information indicating at least a language used by a customer is recorded in advance; a reading means for reading card data from the card; a character pattern storage means that stores in advance a character pattern written in the character pattern storage means; The apparatus includes a control means for selecting a pattern and controlling the selected character pattern to be displayed or printed on the customer display means and the receipt printing means.

[Operation] In this invention, language identification information indicating the language used by the customer is read from a card owned by the customer, and based on the read language identification information, a character pattern in one of the languages in the character pattern storage means is selected. However, since the selected character pattern is displayed or printed on the customer display means and the receipt printing means, the customer can confirm the details of the transaction at the time of transaction, thereby improving customer service. Transaction troubles can be prevented.

[Example] In the following explanation, an ECR will be explained as a transaction processing device, but the present invention is not limited to the ECR,
Other credit transaction processing devices such as CAT (Credit Authorization Terminal) or A
It should be pointed out in advance that the present invention can also be applied to cash transaction processing devices such as TM (automatic teller's machine) and CD (cassini Φ dispenser).

FIG. 1 is a schematic block diagram showing the electrical configuration of an ECR to which an embodiment of the present invention is applied. In Figure 1,
The ECRI is provided with a CPU2. CPU2 has
A card reader 3, a keyboard 4, a staff display 5, a customer display 6, a printer 7, a RAM 8, and a ROM 9 are connected. The card reader 3 is for reading card data from a card delivered to a customer. Here, the card data includes language identification information indicating the language used by the customer. Note that if the cardholder uses the national language of his/her nationality, a nationality code indicating the nationality may be used as the language identification information.

In the following explanation, a case in which a nationality code is used as the language identification information will be explained. Furthermore, the card holder's bank account number and password may be recorded on the card so that cashless transactions can be made based on these information without using cash. Cards used here include magnetic cards, IC cards, laser cards, and the like.

The keyboard 4 is used to input product classification codes, product price data, etc. when performing transaction processing. The staff display 5 displays the transaction amount and product name to the staff.

The customer display 6 displays the transaction amount, product name, etc. to the customer. The printer 7 includes a receipt printing device for printing a receipt to be issued to a customer at the time of a transaction, and a journal printing device for printing sales details. R.A.
As will be explained in detail later in FIG. 2, M8 stores in advance character patterns in a plurality of languages including a reference language. The ROM 9 stores operating programs for the CPU 2 based on flowcharts as shown in FIGS. 3 and 4, which will be described later.

FIG. 2 is an illustrative diagram showing the storage area of the RAM 8 shown in FIG. In FIG. 2, the RAM 8 includes a country code storage area 81, a card data storage area 82, and a character pattern storage area 83.

The country code storage area 81 is an area for storing a code for identifying the language used in each country, and the country code of the shipping destination is set in advance in this area, for example, at the stage when the ECRI is manufactured. For example, when ECRI is shipped to Japan, the country code storage area 81 contains
For example, if "1m" is stored and the product is shipped to an English-speaking country such as the United States or the United Kingdom, "21", for example, is stored in advance in the country code storage area 81.

The card data storage area 82 is an area for storing card data read by the card reader 3. This card data storage area 82 includes an area 821 for storing the cardholder's nationality code. The character pattern storage area 83 includes storage areas 831 to 834 for each language and an area 835 for storing common characters. Here, in the area for each language in the character pattern storage area 83, data representing the product name of the transaction and data representing the type of monetary data such as subtotal and total are recorded.

In the area for each language, display or print contents for each language are stored, for example, for a common code.

That is, for example, for product code "011,""Hon" is stored in area 831, and "B" is stored in area 832.
OOK' is stored. Also, for example, the processing code “0”
01°, “BOUKEI” is stored in area 831 and “SUM” is stored in area 832.

Common characters stored in area 835 are, for example, numbers. Although not shown in FIG. 2, the RAM 8 includes a work area for executing transaction processing, an area for accumulating amount data for each product category, and the like.

FIG. 3 is a flowchart for explaining display operations on the staff display 5 and the customer display 6 shown in FIG. Next, the display operation of ECRI will be explained with reference to FIGS. 1 to 3.

When the customer finishes shopping and pays the bill, he hands his card to the clerk. The staff member inserts the handed card into the card reader 3. In response, the card reader 3 reads card data from the inserted card and provides it to the CPU 2. The CPU 2 stores the data given from the card reader 3 in the card data storage area 82 of the RAM 8. Subsequently, the CPU 2 determines whether the country code stored in area 81 and the cardholder nationality code stored in area 821 match. And area 81
If the country code stored in area 821 matches the cardholder nationality code stored in area 821,
The character pattern corresponding to the country code is displayed on the staff display 5 and the customer display 6 in the same Japanese character pattern.

That is, if the country code stored in area 81 is "1", for example, the kana characters stored in area 831 are displayed.

On the other hand, if the country code stored in area 81 and the cardholder nationality code stored in area 821 do not match, the staff display 5 will display the country code stored in area 81. A corresponding character pattern is displayed, and a character pattern corresponding to the cardholder nationality code stored in area 821 is displayed on the customer display 6.

That is, for example, if the country code stored in the area 81 is "12" and the cardholder nationality code stored in the area 821 is "2", the information read from the area 831 is displayed on the staff display 5. For example, an area 832 is displayed on the customer display 6.
The characters read from the alphabet are displayed.

FIG. 4 is a flowchart for explaining the printing operation by the printer 7 shown in FIG. Next, the printing operation will be explained in detail with reference to FIGS. 1 to 4.

The -CPU 2 of the ECRI, in the same manner as explained in FIG. 3 above, if the country code stored in the area 81 and the cardholder nationality code stored in the area 821 match, The same Japanese character pattern is printed on the receipt printing means and the journal printing means, but the country code stored in area 81 and the area 8
If the cardholder nationality code stored in area 81 does not match, the journal display means is printed with a character pattern in the Japanese language corresponding to the country code stored in area 81, and the receipt printing means area 821
Printing is performed using a character pattern in the Japanese language that corresponds to the nationality code of the cardholder stored in the cardholder.

[Effects of the Invention] As described above, according to the present invention, the language identification information indicating the language used by the customer is read from the card owned by the customer, and the character pattern storage means is stored based on the read language identification information. Since a character pattern in one of the languages is selected and the selected character pattern is displayed or printed on the customer display means and receipt printing means, customer service is improved and customers can Since transaction details can be confirmed, transaction problems can be prevented.

[Brief explanation of drawings]

FIG. 1 is a schematic block diagram showing the electrical configuration of an ECR to which an embodiment of the present invention is applied. FIG. 2 is an illustrative diagram showing a storage area of the RAM shown in FIG. 1. FIG. 3 is a flow diagram for explaining the display operation of an embodiment of the present invention. FIG. 4 is a flowchart for explaining the printing operation of an embodiment of the present invention. In the figure, 1 is an ECR, 2 is a CPU, 3 is a card reader, 4 is a keyboard, 5 is a display for staff, 6 is a display for customers, 7 is a printer, and 8 is RAM. 9 is a ROM, 81 is a country code storage area, 82 is a card data storage area, and 83 is a character pattern storage area. (2 others)

Claims (3)

[Claims] (1) A transaction processing device having a customer display means for displaying transaction details to the customer when registering a product, and a receipt printing means for printing a receipt to be issued to the customer, which is at least used by the customer. a card on which language identification information indicating a language is recorded in advance; a reading means for reading card data from the card; a character pattern storage means on which character patterns representing contents to be displayed or printed in a plurality of languages are stored in advance; In response to card data being read from the card by the reading means, a character pattern in one of the languages in the character pattern storage means is selected based on the read language identification information, and the selected character is A transaction processing device comprising a control means for controlling display or printing on the customer display means and the receipt printing means according to a pattern. (2) When registering a product, a display means for the clerk to display transaction details to the clerk, a journal print means to print the sales details, and language identification information indicating a preset standard language are stored. further comprising language identification information storage means, wherein the staff display means and the journal printing means select a reference language for the character pattern storage means based on the language identification information stored in the language identification information storage means. 2. The transaction processing device according to claim 1, wherein display or printing is performed using a character pattern. (3) The control means, in response to the card data being read by the reading means, causes the language identification information read from the card to match the language identification information stored in the language identification information storage means. a determining means for determining whether the language identification information read from the card and the language identification information stored in the language identification information storage means are determined by the determining means; Then, based on the language identification information read from the card, a character pattern in one of the languages in the character pattern storage means is selected, and the selected character pattern is used in the customer display means and the receipt printing means. 3. The transaction processing device according to claim 2, wherein the transaction processing device displays or prints the transaction information.