JP7507801B2 - Information processing device, information processing method, and information processing program - Google Patents

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

Today, a common form of management is to have a building management company act as an intermediary between the real estate owner company and the tenants who rent the property to manage the rental property.

As a prior art related to real estate management, Patent Document 1 (JP Patent Publication No. 2005-173957) discloses a rental property information management system that targets multiple rental properties and allows multiple parties involved to provide and manage the information they each need.

This rental real estate information management system has a database that stores and manages basic information, rental management information, maintenance management information, and maps, photographs, and electronic library information related to each piece of information related to rental real estate assets. The application mechanism has multiple functions that correspond to and manage each piece of information related to each rental real estate asset stored in the database. The access/service control mechanism sets each piece of information related to rental real estate that can be accessed for each user name and the scope of authority for each function, and confirms the user group based on the user name received via the communication line. The access/service control mechanism then determines each piece of information related to each accessible rental real estate asset and the scope of authority for available functions, and notifies the application mechanism. In this way, multiple rental properties can be managed by providing the necessary information to multiple parties involved.

JP 2005-173957 A

However, when a real estate agent acts as an intermediary between the landlord who owns the real estate property and the tenant who rents the property, the real estate agent is responsible for managing the tenant's rental property, which creates the problem that it is difficult for the landlord to manage the tenant.

The present invention was made in consideration of the above-mentioned problems, and aims to provide an information processing device, an information processing method, and an information processing program that enable a landlord to manage tenants together with an intermediary company, even when the intermediary company is mediating tenant management.

In order to solve the above problems and achieve the objectives, the information processing device of the present invention is an information processing device for a landlord who owns a rental property and manages the rental property together with the tenants who rent the rental property and the brokerage company that mediates the rental management, and has a billing information creation unit that generates billing information including the billed amount and outstanding amount for each tenant, with each tenant as the billing recipient, based on the contract information of each tenant stored in the contract information master, and a miscellaneous settlement registration processing unit that extracts tenants for which billing amounts are unpaid based on the outstanding amounts, and generates settlement information with each tenant as the billing recipient, with the settlement amount for each tenant and the brokerage company as the settlement recipient, thereby transferring the receivables against the tenants to the brokerage company.

In order to solve the above-mentioned problems, the information processing method according to the present invention is an information processing method performed by an information processing device of a landlord who owns a rental property and manages the rental property together with a brokerage company that mediates rental management between the tenants who rent the rental property and the tenants who manage the rental property, and includes a billing information creation step in which a billing information creation unit of the information processing device generates billing information including a billed amount and an unpaid amount for each tenant, with each tenant as the billing destination, based on the contract information of each tenant stored in the contract information master, and an other settlement registration processing step in which an other settlement registration processing unit of the information processing device extracts tenants for which billing amounts are unpaid based on the unpaid amounts, and generates settlement information with each tenant as the billing destination, with the settlement amount for each tenant and the brokerage company as the settlement destination, thereby transferring the receivables against the tenants to the brokerage company.

In order to solve the above-mentioned problems, the information processing program of the present invention causes a computer of a landlord who owns a rental property, who manages the rental property together with a brokerage company that mediates rental management between the tenants who rent the rental property, to function as a billing information creation unit that generates billing information including the billed amount and unpaid amount for each tenant, with each tenant as the billing recipient, based on the contract information of each tenant stored in the contract information master, and as a miscellaneous settlement registration processing unit that extracts tenants for which billing amounts are unpaid based on the unpaid amounts, and generates settlement information with each tenant as the billing recipient, with the settlement amount for each tenant and the brokerage company as the settlement recipient, thereby transferring the receivables against the tenants to the brokerage company.

The present invention has the advantage that even if a real estate agency is mediating tenant management, the landlord can manage the tenant together with the real estate agency.

FIG. 1 is a block diagram showing a hardware configuration of a rental management device according to an embodiment. FIG. 2 is a diagram showing an outline of the management work of the rental management device according to the embodiment. FIG. 3 is a flowchart showing the flow of the rental management operation of the rental management device according to the embodiment. FIG. 4 is a diagram showing an example of billing information created based on contract information. FIG. 5 is a diagram showing an example of the other accumulation registration screen. FIG. 6 is a diagram showing an example of settlement information generated by the other accumulation registration process. FIG. 7 is a diagram for explaining a deposit process of the rental management device according to the embodiment. FIG. 8 is a diagram for explaining a payment clearing process in the rental management device according to the embodiment. FIG. 9 is a diagram showing an example of the payment reconciliation information. FIG. 10 is a diagram showing an example of a display screen of the unpaid amount list and the paid amount list. FIG. 11 is a diagram showing an example of a display screen of a PM report form.

The following describes in detail a rental management device according to an embodiment of the present invention with reference to the drawings. Note that the present invention is not limited to the following embodiment.

(Hardware configuration)
FIG. 1 is a block diagram showing the hardware configuration of a rental management device according to an embodiment. As the rental management device, in addition to a desktop personal computer, a notebook personal computer or a tablet personal computer can be used. Also, as the rental management device, a PDA (Personal Digital Assistant) device or a portable information processing device such as a smartphone can be used. This rental management device is an example of an information processing device of an owner company (landlord) that owns a rental property, and includes a memory unit 2, a control unit 3, a communication interface unit 4, and an input/output interface unit 5.

The communication interface unit 4 is connected to a network, such as a wide area network such as the Internet or a private network such as a LAN (Local Area Network).

An input device 6 and an output device 7 are connected to the input/output interface unit 5. A monitor device (including a home television) can be used as the output device 7. As the input device 6, a keyboard device, a mouse device, a microphone device, or a monitor device that cooperates with a mouse device to realize a pointing device function can be used.

The storage unit 2 may be, for example, a storage device such as a ROM (Read Only Memory), a RAM (Random Access Memory), a HDD (Hard Disk Drive), or an SSD (Solid State Drive). The storage unit 2 is provided with a contract information master 11, which is a storage area in which specific information is stored. The contract information master 11 stores information such as the lessee and the rent (monthly amount) for each property for which a rental contract has been concluded, in association with each other. Details will be described later.

The contract information master 11 and various information may be stored in a server device 9 on the network 8 and transmitted and received via the network 8.

(Functional configuration)
A rental management program (an example of an information processing program) is stored in the memory unit 2. The control unit 3 executes this rental management program to function as a contract information registration control unit 21, a billing information creation unit 22, an other settlement registration processing unit 23, a deposit processing unit 24, a deposit reconciliation processing unit 25, and a display control unit 26.

The contract information registration control unit 21 associates the lessee (tenant) of the property to be rented and the rent (monthly amount), etc., and registers them in the contract information master 11. The billing information creation unit 22 creates billing information corresponding to the rental fee for each tenant based on the contract information registered in the contract information master 11. The other settlement registration processing unit 23 performs "other settlement processing" to generate settlement information in which the creditor of the billing information is changed from the tenant to the real estate brokerage management company (PM company: PM: Property Management).

When rent is paid by a tenant, the deposit processing unit 24 generates deposit information indicating the amount paid, with the intermediary company as the billing destination, based on a PM report sent from the intermediary company indicating at least the tenant who made the payment and the amount paid. The deposit reconciliation processing unit 25 creates billing information in which the unpaid amount of the tenant who has paid rent has been reconciled. The display control unit 26 displays other settlement registration screens, deposit reconciliation registration screens, unpaid amount list tables, deposit list tables, PM report forms, etc. via the output device 7.

(Overview of rental management operations)
Fig. 2 is a diagram showing an overview of the rental management operation in the rental management device of the embodiment. The rental management device corresponds to the entrusted PM shown in Fig. 2, and processes the remittance of tenant rent paid by the tenant to the owner company. Specifically, the rental management device bills the tenant for rent, common area charges, etc., with the PM company (rental management device) as the billing source and the tenant as the billing destination. In addition, the rental management device transmits money to the owner company with the owner company as the billing source and the entrusted PM (rental management device) as the billing destination.

(Details of rental management operations)
The flowchart in FIG. 3 is a flowchart showing the flow of rental management operations in the rental management device of the embodiment. First, prior to rental management, contract information is registered in the contract information master 11. FIG. 4(a) is a diagram showing an example of contract information registered in the contract information master 11. As shown in FIG. 4(a), the contract information includes "contract number (contract no.)", "property number (property CD)", "lessor (owner)", "lessee (tenant)", "billing destination", "expense item" and "rent (monthly)". The contract information registration control unit 21 shown in FIG. 1 registers the contract information in this way in the contract information master 11 of the storage unit 2 according to the operation of the business operator.

Next, in step S1, the billing information creation unit 22 refers to the contract information of each tenant registered in the contract information master 11, and creates the billing information shown in FIG. 4(b) in response to the input operation of the business operator. As shown in FIG. 4(b), the billing information includes the contract number, property number, billing destination, expense item, applicable month, month of deposit, billing amount, deposit amount, and outstanding amount. The example in FIG. 4(b) is billing information for February, and shows an example in which Tenant 1, Tenant 2, and Tenant 3 were respectively billed for rents of 70,000 yen, 80,000 yen, and 90,000 yen. At this point, the deposits from each tenant are 0 yen, so the outstanding amounts for Tenant 1, Tenant 2, and Tenant 3 are 70,000 yen, 80,000 yen, and 90,000 yen, respectively.

The contracting party (lessee) is each tenant, and the billing party is the PM company, but in order to manage the outstanding payments of each tenant, the billing party is registered as the tenant.

Next, in step S2, the other settlement registration processing unit performs "other settlement registration processing" to transfer claims against tenants to claims against the PM company. That is, when the business operator specifies "other settlement registration processing", the display control unit 26 controls the display of the other settlement registration screen shown in FIG. 5 on the output device 7. When the business operator operates the button showing the word "Unpaid" shown in FIG. 5, the other settlement registration processing unit 23 extracts information about tenants whose billing amounts are unpaid from the billing information shown in FIG. 6(a) and generates the settlement information shown in FIG. 6(b).

The settlement information includes the contract number, property number, settlement destination, billing destination, expense item, applicable month, month of payment, and accumulated amount. As shown in FIG. 6(b), the other settlement registration processing unit 23 registers the PM company as the settlement destination for each tenant. This allows claims against the tenant to be transferred to claims against the PM company (other settlement registration processing).

In addition, in order to manage unpaid balances, this settlement information holds the information of the tenant that was originally input as the billing destination, in addition to the settlement destination.
Settlement destination: PM company → Accounts receivable management Billing destination: Tenant → Unpaid balance management

After this "Other settlement registration process", the receivable billing destination for the relevant data will be the settlement destination (PM company). The information of the original billing destination (tenant) is not overwritten, but is retained internally as a business partner associated with the receivable balance.

Next, in step S3 of the flowchart in FIG. 3, the deposit processing unit 24 performs deposit processing based on the PM report sent from the PM company, and generates deposit information. Specifically, when the rent is deposited from the tenant, the intermediary company generates the PM report shown in FIG. 7(c). This PM report is a document indicating the tenant to which the deposit was made, and is composed of the tenant's contract number, lessee, expense item, and deposit amount. The example in FIG. 7(c) is a PM report indicating that a deposit of 80,000 yen was made from tenant 2 and 90,000 yen was made from tenant 3. Such a PM report is sent to the rental management device of the owner company via the network 8, or is printed and mailed to the owner company.

When the business operator who operates the rental management device receives such a PM report, he or she specifies the deposit process. When the deposit process is specified, the display control unit 26 displays the deposit registration screen shown in FIG. 7(a) on the output device 7. Based on the PM report, the business operator enters into this deposit registration screen the total amount of deposits from each tenant who has made a rent deposit, with the PM company as the billing destination. The example in FIG. 7(a) is an example in which tenants 2 and 3 shown in FIG. 6(b) have deposited 80,000 yen and 90,000 yen, respectively, for a total of 170,000 yen.

After inputting such a deposit, the business operator operates the execute button, which is displayed with the word "Execute" as shown in FIG. 7(a). When the execute button is operated, the deposit processing unit 24 generates deposit information including the deposit date and deposit amount, with the billing destination set to the PM company, as shown in FIG. 7(b), and stores this in the memory unit 2.

Next, in step S4 of the flowchart in FIG. 3, the payment reconciliation processing unit 25 performs a reconciliation process for the billing amount for the tenant that has made the payment. Specifically, when the business operator performs an operation to specify the payment reconciliation process, the display control unit 26 displays the payment reconciliation registration screen shown in FIG. 8(b) on the output device 7 based on the above-mentioned settlement information shown in FIG. 8(a).

This deposit reconciliation registration screen lists the creditor as the PM company, and displays the deposit amount of 170,000 yen mentioned above, as well as the invoice amount for each tenant. In addition, a check box (completed) is displayed for each tenant's invoice amount, which is checked when the deposit has been completed. The business operator checks the check box for the tenant for which the deposit has been completed. In the example of Figure 8 (b), deposits have been received from tenant 2 and tenant 3, and so the check boxes for these tenants 2 and 3 have both been checked.

The display control unit 26 displays the same amount as the invoice amount in the cleared amount for tenants whose checkboxes are checked. In the example of Figure 8 (b), the checkboxes for tenant 2 and tenant 3 are both checked, so the cleared amount for tenant 2 is displayed as 80,000 yen, the same as the invoice amount, and the cleared amount for tenant 3 is displayed as 90,000 yen, the same as the invoice amount. This allows the business operator to recognize that the invoice amount for the tenant who made the payment has been cleared.

The deposit reconciliation processing unit 25 also generates the deposit reconciliation information shown in FIG. 9(a) and stores it in the memory unit 2. This deposit reconciliation information includes the creditor, reconciliation date, contract number, property number, billing destination (tenant), expense item, relevant month, and reconciliation amount. The example in FIG. 9(a) is an example of deposit reconciliation information in which the reconciliation amounts of 80,000 yen and 90,000 yen for the above-mentioned tenants 2 and 3 have been entered.

The billing information creation unit 22 also updates the outstanding amounts included in the billing information for Tenant 2 and Tenant 3, who have paid their rent, to "0 yen," as shown in FIG. 9(b). This completes the process of clearing the outstanding amounts for the tenants who have made payments.

Next, the display control unit 26 displays the unpaid amount list, the paid amount list, and the intermediary report form (PM report form) in accordance with the display instruction operation of the business operator. Specifically, when the business operator performs an instruction to display the unpaid amount list, the display control unit 26 extracts rental properties for which rent is unpaid from the billing information that reflects the above-mentioned payment settlement process shown in FIG. 9(b). The display control unit 26 then displays the property number and unpaid amount of each extracted rental property in the unpaid amount list, with the PM company as the business partner.

Figure 10(a) shows an example where a rental property with property number "A0001" has been extracted as a rental property for which rent has not been paid, and the amount due is 70,000 yen. The display example in Figure 10(a) shows an example where only one rental property for which rent has not been paid has been extracted, but if multiple rental properties for which rent has not been paid are extracted, the display control unit 26 will display multiple properties in a list arranged in a column.

When the business operator issues an instruction to display the payment list table, the display control unit 26 extracts rental properties for which rent has already been paid from the billing information that reflects the payment reconciliation process described above and shown in FIG. 9(b). The display control unit 26 then displays the property number, payment amount, and payment date of each extracted rental property in the payment list table, with the PM company as the business partner. FIG. 10(b) shows an example in which two rental properties with property number "A0001" have been extracted as rental properties for which rent has already been paid, with the payment amounts being 80,000 yen and 90,000 yen.

When the business operator issues a display instruction to display the PM report form, the display control unit 26 extracts rental properties for which rent is unpaid and rental properties for which rent has been paid from the billing information reflecting the above-mentioned payment settlement process shown in FIG. 9(b). The display control unit 26 then displays the property number, unpaid amount, and paid amount of each extracted rental property in a list in the PM report form, with the corresponding tenant as the business partner. The example in FIG. 11 shows that the unpaid amount of the rental property of tenant 1 with property number "A0001" is 70,000 yen. The example in FIG. 11 also shows that the paid amount of the rental property of tenant 2 with property number "A0001" is 80,000 yen, and the paid amount of the rental property of tenant 3 with property number "A0001" is 90,000 yen.

By displaying such a list of unpaid rent, list of paid rent, or PM report, it is possible to identify and manage tenants who have paid rent and tenants who have not yet received rent.

(Effects of the embodiment)
As is clear from the above description, the rental management device of the embodiment allows the owner of a tenant to manage the contracts and outstanding payments for the tenants himself/herself. This enables proactive negotiation and analysis of the tenants' trends.

The rental management device of the embodiment can manage unpaid bills from the tenant's perspective while managing the tenant's contracts, and can also create receivables data to settle with the actual payment from the PM company. This improves business efficiency and allows unpaid bills management, which was previously left to the PM company, to be managed within the system.

There are multiple transaction types in the real estate industry, but the rental management device of the embodiment focuses on the most frequently used transaction types, so there is a need for it and it can contribute to improving administrative efficiency.

The rental management device of the embodiment also has an important function when buying and selling buildings, and can reduce the burden of managing outstanding building debt.

Furthermore, the rental management device of the embodiment separates the management of outstanding balances from the management of collection destinations, enabling flexible debt management in line with contracts in the real estate industry.

[Contribution to the United Nations-led Sustainable Development Goals (SDGs)]
This embodiment can contribute to improving business efficiency and promoting appropriate management decisions by companies, thereby making it possible to contribute to goals 8 and 9 of the SDGs.

In addition, this embodiment can contribute to reducing waste and promoting paperless and electronic systems, which can contribute to the achievement of SDGs goals 12, 13, and 15.

In addition, this embodiment can contribute to strengthening control and governance, making it possible to contribute to Goal 16 of the SDGs.

[Other embodiments]
The present invention may be implemented in various different embodiments other than those described above within the scope of the technical concept described in the claims.

For example, among the processes described in the embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically using a known method.

In addition, the processing procedures, control procedures, specific names, registered data for each process, information including parameters such as search conditions, screen examples, and database configurations shown in this specification and drawings may be changed as desired unless otherwise specified.

In addition, with regard to the rental management device, each component shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure.

For example, the processing functions of the rental management device, particularly the processing functions performed by the control unit, may be realized in whole or in part by a CPU and a program interpreted and executed by the CPU, or may be realized as hardware using wired logic. The program is recorded on a non-transient computer-readable recording medium that contains programmed instructions for causing the information processing device to execute the processes described in this embodiment, and is mechanically read by the rental management device as needed. That is, a computer program is recorded in a storage unit such as a ROM or HDD (Hard Disk Drive) to work with the OS to give instructions to the CPU and perform various processes. This computer program is executed by being loaded into RAM, and works with the CPU to form the control unit.

This computer program may also be stored in an application program server connected to the rental management device via any network, and may be downloaded in whole or in part as needed.

The rental management program for executing the processes described in this embodiment may be stored in a non-transitory computer-readable recording medium, or may be configured as a program product. Here, the term "recording medium" includes any "portable physical medium" such as a memory card, a Universal Serial Bus (USB) memory, a Secure Digital (SD) card, a flexible disk, a magneto-optical disk, a ROM, an Erasable Programmable Read Only Memory (EPROM), an Electrically Erasable and Programmable Read Only Memory (EEPROM (registered trademark)), a Compact Disk Read Only Memory (CD-ROM), a Magneto-Optical Disk (MO), a Digital Versatile Disk (DVD), and a Blu-ray (registered trademark) Disc.

A "program" is a data processing method written in any language or description method, and may be in any format, such as source code or binary code. Note that a "program" is not necessarily limited to a single configuration, but also includes a distributed configuration consisting of multiple modules or libraries, and a program that works in conjunction with a separate program, such as an OS, to achieve its function. Note that the specific configuration and reading procedure for reading a recording medium in each device shown in the embodiments, as well as the installation procedure after reading, can use well-known configurations and procedures.

The various databases stored in the memory unit are storage devices such as RAM, ROM, etc., fixed disk devices such as hard disks, flexible disks, and optical disks, and store various programs, tables, databases, and web page files used for various processes and providing websites.

The rental management device may be configured as an information processing device such as a known personal computer or workstation, or may be configured as the information processing device to which any peripheral device is connected. The rental management device may also be realized by implementing software (including programs or data, etc.) that causes the device to realize the processing described in this embodiment.

Furthermore, the specific form of distribution and integration of the devices is not limited to that shown in the figures, and all or part of them can be functionally or physically distributed and integrated in any unit depending on various additions or functional loads. In other words, the above-mentioned embodiments can be implemented in any combination, or the embodiments can be implemented selectively.

The present invention is useful, for example, for owner companies that own real estate but outsource management to a PM company.

2 Storage unit 3 Control unit 4 Communication interface unit 5 Input/output interface unit 6 Input device 7 Output device 8 Network 9 Server device 11 Contract information master 21 Contract information registration control unit 22 Billing information creation unit 23 Other settlement registration processing unit 24 Deposit processing unit 25 Deposit clearing processing unit 26 Display control unit

Claims (6)

An information processing device for a landlord who owns a rental property, which manages the rental property together with a brokerage company that mediates between the tenant who rents the rental property and the rental property management,
a billing information creation unit that generates billing information including a billing amount and an unpaid amount for each of the tenants, with each of the tenants as a billing destination, based on the contract information for each of the tenants stored in a contract information master;
an other settlement registration processing unit that extracts the tenants for which the invoice amount is unpaid based on the unpaid amount, and generates settlement information with each of the tenants as the invoice destination, the settlement amount for each of the tenants, and the intermediary company as the settlement destination, thereby transferring the claims against the tenants to the intermediary company;
13. An information processing device comprising: a deposit processing unit that, when the rent is deposited from the tenant, generates deposit information indicating the amount deposited, with the intermediary company as the billing destination, based on a report transmitted from the intermediary company indicating at least the tenant who made the deposit and the amount deposited;
2. The information processing apparatus according to claim 1, a deposit reconciliation processing unit that performs a deposit reconciliation process to generate deposit reconciliation information with the intermediary company as the creditor and the rent as the reconciliation amount based on the report transmitted when the rent is paid by the tenant,
the billing information creation unit updates the unpaid amount included in the billing information of the tenant who has paid the rent to "0 yen" and generates the billing information that reflects the payment clearing process;
3. The information processing apparatus according to claim 2, a display control unit which displays an unpaid list, which is a list of rental properties for which rent has not been collected, including the amount of unpaid rent, based on the billing information in which the payment reconciliation process is reflected, with the intermediary company as the business partner, and displays a paid list, which is a list of rental properties for which rent has been collected, including the amount of paid rent, based on the billing information in which the payment reconciliation process is reflected, with the intermediary company as the business partner, and displays an intermediation report form on the display unit, which includes the list of rental properties for which rent has not been collected and the list of rental properties for which rent has been collected;
4. The information processing apparatus according to claim 3, 1. An information processing method using an information processing device of a landlord who owns a rental property, who manages the rental property together with a tenant who rents the rental property and an agency that mediates the rental management, comprising:
a billing information creation step in which a billing information creation unit of the information processing device creates billing information including a billing amount and an unpaid amount for each of the tenants, with each of the tenants as a billing destination, based on the contract information of each of the tenants stored in a contract information master;
an other settlement registration processing step in which an other settlement registration processing unit of the information processing device extracts the tenants for which the billing amount is unpaid based on the unpaid amount, and generates settlement information with each of the tenants as the billing destination, the settlement amount for each of the tenants, and the intermediary company as the settlement destination, thereby transferring the claims against the tenants to the intermediary company;
13. An information processing method comprising: A computer of a landlord who owns a rental property and manages the rental property together with a brokerage company that mediates between the tenants who rent the rental property and the rental property management,
a billing information creation unit that generates billing information including a billing amount and an unpaid amount for each of the tenants, with each of the tenants as a billing destination, based on the contract information for each of the tenants stored in a contract information master;
extracting the tenants for which the invoice amount is unpaid based on the unpaid amount, and generating settlement information with each of the tenants as the invoice destination and with the settlement amount for each of the tenants and the intermediary company as the settlement destination, thereby functioning as an other settlement registration processing unit that transfers the claims against the tenants to the intermediary company;
An information processing program characterized by:

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