JP2022145504A - Information processing apparatus, information processing method, and information processing program - Google Patents

Abstract

To allow a landlord to manage a tenant together with an agency even when the agency mediates the management of the tenant.SOLUTION: An information processing apparatus of a landlord who owns rental properties is configured to manage the rental properties together with tenants who rent the rental properties and an agency which mediates the management of the properties. A bill information generation unit generates bill information to be billed to each tenant and including the amount billed to the tenants and the amount unpaid, on the basis of contract information of the tenants stored in a contract information master. The other settlement registration processing unit extracts tenants from whom the amount billed has not been collected, on the basis of the amount unpaid, and generates bill information to be billed to the tenants and including the amount to be settled by the agency for the tenants. Accordingly, the debts of the tenants can be transferred to the agency, and the landlord can manage the tenants together with the agency.SELECTED DRAWING: Figure 3

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

Today, a management form is known in which a building management company mediates between an owner company owning real estate and a tenant leasing the property to manage the lease.

As a prior art related to real estate management, Patent Document 1 (Japanese Unexamined Patent Application Publication No. 2005-173957) describes a rental real estate management system that targets a plurality of rental properties and provides necessary information to each of the relevant parties for management. A real estate information management system is disclosed.

This rental real estate information management system includes a database that stores and manages basic information, rental management information, maintenance management information, and maps, photographs, and electronic library information associated with each piece of information about rental real estate assets. The application mechanism has a plurality of functions for managing each piece of information about each rental real estate asset stored in the database. The access/service control mechanism sets the scope of authority for each piece of information and functions regarding rental real estate that can be accessed for each user name, and confirms the user group based on the user name received via the communication line. The access/service control mechanism then determines the extent of authority for each piece of information and available functionality for each accessible rental property and notifies the application mechanism. As a result, it is possible to manage multiple rental properties by providing necessary information to multiple parties.

JP-A-2005-173957

However, when a real estate broker acts as an intermediary between the landlord who owns the real estate property and the tenant who leases the real estate property, the tenant's rental management is performed by the real estate broker. was difficult.

The present invention has been made in view of the above-mentioned problems, and an information processing device and an information processing device that enable landlords to manage tenants together with an intermediary company even when an intermediary company mediates the management of tenants. An object is to provide a processing method and an information processing program.

In order to solve the above-described problems and achieve the object, an information processing apparatus according to the present invention manages a rental property together with a tenant who rents the rental property and an intermediary company that mediates rental management. An information processing device owned by a landlord, based on each tenant's contract information stored in the contract information master, with each tenant as the billing destination, and generating billing information including the billed amount and uncollected amount for each tenant. The information creation unit extracts tenants whose billing amount is uncollected based on the uncollected amount, and generates settlement information with each tenant as the billing destination and the settlement amount for each tenant and the intermediary company as the settlement destination. and an other settlement registration processing unit that transfers the claim against the tenant to the intermediary company.

In addition, in order to solve the above-described problems, an information processing method according to the present invention manages the lease of a rental property together with a tenant who rents the rental property and an intermediary company that mediates rental management. wherein the billing information creation unit of the information processing device designates each tenant as a billing destination based on the contract information of each tenant stored in the contract information master, and each tenant The billing information creation step for generating billing information including the billed amount and the uncollected amount for the tenant, and the other settlement registration processing unit of the information processing device extract the tenants whose billed amount is uncollected based on the uncollected amount, and each and another settlement registration processing step of transferring the claim against the tenant to the intermediary company by generating settlement information with the tenant as the billing destination and the settlement amount for each tenant and the intermediary company as the settlement destination.

Further, in order to solve the above-described problems, an information processing program according to the present invention provides a landlord who owns a rental property who manages the rental property together with a tenant who rents the rental property and an intermediary company who mediates rental management. a billing information creation unit that generates billing information including billing amounts and uncollected amounts for each tenant, based on the contract information of each tenant stored in the contract information master, with each tenant as the billing destination; Based on this, extract the tenants whose billing amount is uncollected, make each tenant the billing destination, and generate the settlement amount for each tenant and the settlement information for the intermediary company as the settlement destination, thereby intermediating the claims against the tenant. It is characterized in that it functions as a miscellaneous settlement registration processing unit that is replaced by a company.

ADVANTAGE OF THE INVENTION According to this invention, even when an intermediary company mediates management of a tenant, it is effective in the landlord being able to manage a tenant with an intermediary company.

FIG. 1 is a block diagram showing the hardware configuration of the rental management device according to the embodiment. FIG. 2 is a diagram showing an overview of management work of the rental management device according to the embodiment. FIG. 3 is a flow chart showing the flow of lease management operation of the lease management apparatus according to the embodiment. FIG. 4 is a diagram showing an example of billing information created based on contract information. FIG. 5 is a diagram showing an example of the other accumulation registration screen. FIG. 6 is a diagram showing an example of settlement information generated by other accumulation registration processing. FIG. 7 is a diagram for explaining deposit processing of the rental management apparatus according to the embodiment. FIG. 8 is a diagram for explaining deposit reconciliation processing in the rental management apparatus according to the embodiment. FIG. 9 is a diagram showing an example of deposit reconciliation information. FIG. 10 is a diagram showing an example of a display screen of a non-payment list and a payment list. FIG. 11 is a diagram showing an example of a display screen of a PM report form.

DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, rental management apparatuses according to embodiments to which the present invention is applied will be described in detail based on the drawings. It should be noted that the present invention is not limited to the following embodiments.

(Hardware configuration)
FIG. 1 is a block diagram showing the hardware configuration of the rental management device according to the embodiment. As the rent management device, a desktop personal computer, a notebook personal computer or a tablet personal computer can be used. Also, as the lease management device, a PDA (Personal Digital Assistants) device or a portable information processing device such as a smart phone can be used. This rental management device is an example of an information processing device for an owner company (landlord) that owns a rental property, and includes a storage unit 2 , a control unit 3 , a communication interface unit 4 and an input/output interface unit 5 .

The communication interface unit 4 is connected to a network such as a wide area network such as the Internet or a private network such as a LAN (Local Area Network).

An input device 6 and an output device 7 are connected to the input/output interface section 5 . A monitor device (including a home television) can be used as the output device 7 . As the input device 6, in addition to a keyboard device, a mouse device, and a microphone device, a monitor device that realizes a pointing device function in cooperation with a mouse device can be used.

As the storage unit 2, for example, a storage device such as ROM (Read Only Memory), RAM (Random Access Memory), HDD (Hard Disk Drive) or SSD (Solid State Drive) can be used. The storage unit 2 is provided with a contract information master 11, which is a storage area in which predetermined information is stored. In the contract information master 11, the lessee, rent (monthly amount), etc. for each property with which a lease contract is made are stored in association with each other. Details will be described later.

The contract information master 11 and various information may be stored in the server device 9 on the network 8 and transmitted/received via the network 8 .

(Function configuration)
The storage unit 2 also stores a rental management program (an example of an information processing program). By executing this lease management program, the control unit 3 controls the contract information registration control unit 21, the billing information creation unit 22, the settlement registration processing unit 23, the payment processing unit 24, the payment reconciliation processing unit 25, and the display control unit. 26.

The contract information registration control unit 21 associates the lessor (tenant) of the property to be rented, the rent (monthly amount), etc., and registers them in the contract information master 11 . The billing information creation unit 22 creates billing information corresponding to each tenant's rental fee based on the contract information registered in the contract information master 11 . The other settlement registration processing unit 23 performs “other settlement processing” for generating settlement information in which the creditor of the billing information is changed from the tenant to the real estate brokerage management company (PM: Property Management).

When the rent is paid by the tenant, the payment processing unit 24 designates the brokerage company as the billing destination based on the PM report sent from the brokerage company and indicating at least the tenant who made the payment and the amount of money received. Generate deposit information that indicates the amount paid. The payment reconciliation processing unit 25 creates billing information by reconciling the uncollected amount of the tenant to whom the rent has been paid. The display control unit 26 displays other settlement registration screens, deposit reconciliation registration screens, non-payment list, payment list, PM report form, etc. via the output device 7 .

(Outline of rental management operation)
FIG. 2 is a diagram showing an overview of lease management operations in the lease management apparatus according to the embodiment. The lease management device corresponds to the entrusted PM shown in FIG. 2, and remits the tenant rent received from the tenant to the owner company. Specifically, the lease management device bills the tenant for rent, common service charges, etc., with the PM company (lease management device) as the billing source and the tenant as the billing destination. In addition, the rental management device performs remittance to the owner company with the owner company as the billing source and the entrusted PM (rental management device) as the billing destination.

(Details of rental management operation)
The flowchart of FIG. 3 is a flow chart showing the flow of lease management operations in the lease management apparatus of the embodiment. First, contract information is registered in the contract information master 11 prior to lease management. FIG. 4A is a diagram showing an example of contract information registered in the contract information master 11. As shown in FIG. As shown in FIG. 4(a), the contract information includes "contract number (contract number)", "property number (property CD)", "lessor (owner)", "lessee (tenant)", "billing It is composed of "premium", "expenditure item" and "rent (monthly amount)". The contract information registration control unit 21 shown in FIG. 1 registers the contract information in the contract information master 11 of the storage unit 2 in accordance with the operation of the business operator.

Next, in step S1, the billing information creation unit 22 refers to the contract information of each tenant registered in the contract information master 11, and according to the input operation of the business operator, the billing information shown in FIG. to create As shown in FIG. 4B, the billing information includes contract number, property number, billing destination, expense item, corresponding month, payment month, billing amount, payment amount, and accrued amount. The example in FIG. 4(b) is billing information for February, showing an example in which rents of 70,000 yen, 80,000 yen, and 90,000 yen were billed to tenant 1, tenant 2, and tenant 3, respectively. there is At this time, the amount of money received from each tenant is 0 yen, so the uncollected amounts of tenant 1, tenant 2, and tenant 3 are 70,000 yen, 80,000 yen, and 90,000 yen, respectively.

Also, the contract destination (lessee) is each tenant, and the billing destination is the PM company, but in order to manage the uncollected status of each tenant, the billing destination is registered as the tenant.

Next, in step S2, the other settlement registration processing unit performs "other settlement registration processing" for replacing the claim against the tenant with the claim of the property management company. That is, when the business operator designates and operates the “other account settlement registration process”, the display control unit 26 controls the display of the other account settlement registration screen illustrated in FIG. 5 on the output device 7 . When the business operator operates the button with the characters "Unpaid" shown in FIG. Extract the information of the existing tenant and generate the settlement information illustrated in FIG. 6(b).

The settlement information includes contract number, property number, settlement destination, billing destination, expense item, corresponding month, payment month, and integrated amount. The other settlement registration processing unit 23 registers the PM company as the settlement destination of each tenant, as shown in FIG. 6(b). As a result, the claim against the tenant can be transferred to the property manager's claim (other settlement registration process).

In addition, in this settlement information, in order to manage uncollected balances, apart from the settlement destination, the originally entered tenant information is held as the billing destination.
Settlement destination: PM company → receivables management Billing destination: Tenant → uncollected amount balance management

After this "other settlement registration processing", the claimant of the corresponding data becomes the settlement party (PM company). The original billing (tenant) information is not overwritten, but retained internally as a counterparty attached to the receivable balance.

Next, in step S3 of the flowchart of FIG. 3, the deposit processing unit 24 performs deposit processing based on the PM report sent from the PM company, and generates deposit information. Specifically, when the rent is received from the tenant, the intermediary company generates the PM report shown in FIG. 7(c). This PM report is a document that indicates the tenant to whom the payment has been made, and includes the tenant's contract number, lessee, expense item, and payment amount. The example in FIG. 7(c) is a PM report indicating that 80,000 yen has been deposited from tenant 2 and 90,000 yen has been deposited from tenant 3. is sent to the rental management device of the owner company via the Internet, or printed and mailed to the owner company.

The business operator who operates the rental management device designates the deposit processing upon receiving such a PM report. When payment processing is specified, the display control unit 26 displays a payment registration screen illustrated in FIG. 7A on the output device 7 . Based on the PM report, the business operator designates the PM company as the billing destination, and inputs the total amount of money received by each tenant who has made payment of the rent. The example of FIG. 7(a) is an example in which tenants 2 and 3 shown in FIG. 6(b) have deposited 80,000 yen and 90,000 yen, respectively, for a total of 170,000 yen.

When the business operator inputs such payment, he/she operates the execution button on which the characters "execute" are displayed as shown in FIG. 7(a). When the execution button is operated, the deposit processing unit 24 sets the billing destination to the PM company, generates deposit information including the deposit date and the deposit amount, and stores the deposit information in the storage unit 2, as shown in FIG. 7(b). .

Next, in step S4 of the flowchart of FIG. 3, the payment reconciliation processing unit 25 performs reconciliation processing of the amount billed to the tenant who received the payment. Specifically, when the business operator performs an operation to specify the deposit reconciliation process, the display control unit 26 displays the screen shown in FIG. 8B based on the settlement information shown in FIG. 8A. A payment reconciliation registration screen is displayed on the output device 7 .

On this deposit reconciliation registration screen, the creditor is the PM company, and the above-described deposit amount of 170,000 yen and the amount billed by each tenant are displayed. In addition, for each tenant's invoiced amount, a check box (complete) is displayed when the payment is completed. The business operator puts a check in the check box of the tenant whose payment has been completed. The example of FIG. 8(b) is an example in which the check boxes of the tenants 2 and 3 are checked because the tenant 2 and the tenant 3 have received payment.

The display control unit 26 displays the same amount as the billed amount as the amount to be paid for the tenant whose check box is checked. In the example of FIG. 8(b), since the checkboxes of Tenant 2 and Tenant 3 are checked, 80000 yen, which is the same as the invoiced amount, is displayed as the amount to be reconciled for Tenant 2, and the amount to be reconciled for Tenant 3 is , 90000 yen, which is the same as the billed amount, is displayed. As a result, the business operator can recognize that the billed amount of the tenant who made the payment has been cleared.

Also, the deposit reconciliation processing unit 25 generates deposit reconciliation information illustrated in FIG. This deposit reconciliation information includes creditor, reconciliation date, contract number, property number, billing destination (tenant), expense item, corresponding month, and reconciled amount. The example of FIG. 9A is an example of deposit reconciliation information in which 80,000 yen and 90,000 yen for tenant 2 and tenant 3 are input as reconciliation amounts.

In addition, as shown in FIG. 9B, the billing information creation unit 22 updates the uncollected amount included in the billing information of the tenants 2 and 3 who received the rent to "0 yen". This completes the reconciliation processing of the uncollected amount for the tenant who made the payment.

Next, the display control unit 26 displays the non-payment list, the payment list, and the mediation report form (PM report form) according to the display instruction operation of the business operator. Specifically, when the business operator instructs the display of the list of non-payments, the display control unit 26 selects the lease from the billing information reflecting the above-described payment reconciliation process shown in FIG. 9(b). Extract rental properties for which fees have not yet been collected. Then, the display control unit 26 displays the property number and uncollected amount of each extracted rental property on the non-payment list with the PM company as the business partner.

FIG. 10(a) is an example in which the rental property with the property number "A0001" is extracted as a rental property for which the rent has not been collected, and the uncollected amount is 70000 yen. The display example of FIG. 10A is an example in which only one rental property for which rent has not been collected is extracted. Display the list of properties arranged in columns.

Further, when the business operator instructs to display the payment list, the display control unit 26 detects that the rent has been paid from the billing information reflecting the above-described payment reconciliation processing shown in FIG. 9B. of rental properties. Then, the display control unit 26 displays the property number, the amount of payment, and the date of payment of each extracted rental property on the payment list with the PM company as the business partner. FIG. 10(b) is an example in which two rental properties with the property number "A0001" are extracted as rental properties for which the rent has already been paid, and the amounts paid are 80,000 yen and 90,000 yen. is shown.

Further, when the business operator instructs the display of the PM report form, the display control unit 26 determines whether the uncollected rent is received from the billing information reflecting the above-described payment reconciliation process shown in FIG. 9(b). , and rental properties whose rent has already been paid are extracted. Then, the display control unit 26 lists the property number, uncollected amount, and received amount of each extracted rental property on the PM report form with the corresponding tenant as the business partner. The example of FIG. 11 indicates that the accrued amount of the rented property of the tenant 1 is 70000 yen with the property number “A0001”. In addition, in the example of FIG. 11, the deposit amount of the rental property of the tenant 2 with the property number "A0001" is 80000 yen, and the payment amount of the rental property of the tenant 3 with the property number "A0001" is 90000 yen. is shown.

By displaying such a non-payment list, a payment list, or a PM report form, it is possible to recognize and manage tenants whose rent has been paid and tenants whose rent has not been received.

(Effect of Embodiment)
As is clear from the above description, the lease management device of the embodiment enables the owner of the tenant to manage the contract of the tenant and the uncollected amount. Therefore, active negotiations and analysis of tenant trends are possible.

In addition, the rental management device of the embodiment can manage uncollected income from the perspective of the tenant while managing the contract of the tenant. Data can be created. For this reason, it is possible to improve the efficiency of operations and manage uncollected payments, which had previously been left to the PM company, within the system.

There are multiple types of transactions in the real estate industry, but the lease management device according to the embodiment focuses on the types of transactions that are frequently used.

In addition, the lease management device of the embodiment has an important function when buying and selling a building, and can reduce the load of uncollected management of the building.

Furthermore, the lease management apparatus of the embodiment separates the balance management of uncollected money from the collection destination management, thereby enabling flexible credit management in line with contracts in the real estate industry.

[Contribution to the Sustainable Development Goals (SDGs) led by the United Nations]
Since this embodiment can contribute to improving operational efficiency and promoting appropriate management decisions of companies, it is possible to contribute to Goals 8 and 9 of the SDGs.

In addition, the present embodiment can contribute to the reduction of disposal loss and the promotion of paperless and computerization.

In addition, since this embodiment can contribute to strengthening control and governance, it is possible to contribute to Goal 16 of the SDGs.

[Other embodiments]
The present invention may be implemented in various different embodiments other than the embodiments described above within the scope of the technical idea described in the claims.

For example, among the processes described in the embodiments, all or part of the processes described as being automatically performed can be manually performed, or all of the processes described as being manually performed Alternatively, some can be done automatically by known methods.

In addition, unless otherwise specified, the processing procedures, control procedures, specific names, information including parameters such as registration data and search conditions for each process, screen examples, and database configurations shown in this specification and drawings can be changed arbitrarily.

Also, with respect to the lease management device, each component shown in the drawing is functionally conceptual, and does not necessarily need to be physically configured as shown in the drawing.

For example, all or any part of the processing functions provided in the lease management device, particularly each processing function performed by the control unit, may be realized by a CPU and a program interpreted and executed by the CPU. , or may be implemented as hardware by wired logic. The program is recorded on a non-temporary computer-readable recording medium containing programmed instructions for causing the information processing device to execute the processing described in this embodiment, and the rental management device is read mechanically. That is, a storage unit such as a ROM or HDD (Hard Disk Drive) stores a computer program for giving commands to the CPU in cooperation with the OS to perform various processes. This computer program is executed by being loaded into the RAM and constitutes a control section in cooperation with the CPU.

Also, this computer program may be stored in an application program server connected to the lease management apparatus via any network, and it is possible to download all or part of it as necessary. .

A lease management program for executing the processing described in this embodiment may be stored in a non-temporary computer-readable recording medium, or may be configured as a program product. Here, this "recording medium" means memory card, USB (Universal Serial Bus) memory, SD (Secure Digital) card, flexible disk, magneto-optical disk, ROM, EPROM (Erasable Programmable Read Only Memory), EEPROM (registered Trademark) (Electrically Erasable and Programmable Read Only Memory), CD-ROM (Compact Disk Read Only Memory), MO (Magneto-Optical Disk), DVD (Digital Versatile Disk), Blu-ray (registered trademark) Disc, etc. shall include any "portable physical medium".

A "program" is a data processing method written in any language or writing method, regardless of the format such as source code or binary code. In addition, the "program" is not necessarily limited to a single configuration, but is distributed as multiple modules or libraries, or cooperates with a separate program represented by the OS to achieve its function. Including things. It should be noted that well-known configurations and procedures can be used for the specific configuration and reading procedure for reading the recording medium in each device shown in the embodiments, the installation procedure after reading, and the like.

The various databases stored in the storage unit are storage means such as memory devices such as RAM and ROM, fixed disk devices such as hard disks, flexible disks, and optical disks. It stores programs, tables, databases, files for web pages, and so on.

Further, the lease management apparatus may be configured as an information processing apparatus such as a known personal computer or workstation, or may be configured as the information processing apparatus to which arbitrary peripheral devices are connected. Also, the rental management device may be implemented by installing software (including programs, data, etc.) that implements the processing described in the present embodiment in the device.

Furthermore, the specific forms of distribution and integration of devices are not limited to those shown in the figures, and all or part of them can be functionally or physically arranged in arbitrary units according to various additions or functional loads. It can be distributed and integrated. In other words, the embodiments described above may be arbitrarily combined and implemented, or the embodiments may be implemented selectively.

INDUSTRIAL APPLICABILITY The present invention is useful, for example, in an owner company or the like that owns real estate but entrusts management to a property management company.

2 storage unit 3 control unit 4 communication interface unit 5 input/output interface unit 6 input device 7 output device 8 network 9 server device 11 contract information master 21 contract information registration control unit 22 billing information creation unit 23 other settlement registration processing unit 24 payment processing Part 25 Receipt reconciliation processing part 26 Display control part

Claims (6)

An information processing device for a landlord who owns a rental property that performs rental management of the rental property together with a tenant that rents the rental property and an intermediary company that mediates rental management,
a billing information creation unit that generates billing information including billing amounts and accrued amounts for each tenant, based on the contract information of each tenant stored in the contract information master, with each tenant as the billing destination;
Based on the uncollected amount, the tenants whose billing amount is uncollected are extracted, each tenant is billed, and the settlement amount for each tenant and settlement information with the intermediary company as the settlement destination are generated. By doing so, the other settlement registration processing unit that transfers the claim against the tenant to the intermediary company,
An information processing device comprising: When the rent is paid from the tenant, based on the report sent from the brokerage company indicating at least the tenant who made the payment and the amount paid, the billing destination is the brokerage company, and the amount paid is further comprising a deposit processing unit that generates deposit information indicating
The information processing apparatus according to claim 1, characterized by: Based on the report sent when the rent is paid from the tenant, the creditor is the brokerage company and the payment reconciliation process is performed to generate payment reconciliation information with the reconciliation amount being the rent. further comprising a deposit reconciliation processing unit,
The billing information creation unit updates the uncollected amount included in the billing information of the tenant who received the rent payment to "0 yen" and generates the billing information reflecting the payment reconciliation process. thing,
3. The information processing apparatus according to claim 2, characterized by: Based on the billing information in which the payment reconciliation process is reflected, displaying an unpaid rent list, which is a list of rental properties for which rent is uncollected, with the brokerage company as the business partner and including the unpaid amount, based on the billing information reflecting the payment reconciliation process, displaying a payment list, which is a list of rental properties for which rent has been paid, with the transaction partner as the brokerage company, including the payment amount; further comprising a display control unit configured to display, on a display unit, an intermediation report form including a list of rental properties for which the rent has not been collected and a list of rental properties for which the rent has been paid;
4. The information processing apparatus according to claim 3, characterized by: An information processing method that uses an information processing device of a landlord who owns a rental property to perform rental management of the rental property together with a tenant who rents the rental property and an intermediary company that mediates rental management,
The billing information creation unit of the information processing device sets each tenant as a billing party based on the contract information of each tenant stored in the contract information master, and generates billing information including the billed amount and uncollected amount for each tenant. a billing information creation step to be generated;
The other settlement registration processing unit of the information processing device extracts the tenants whose billing amount is uncollected based on the uncollected amount, sets each tenant as a billing destination, and settles the settlement amount for each tenant and the Other settlement registration processing step of transferring the claims against the tenant to the intermediary company by generating settlement information with the intermediary company as the settlement destination;
An information processing method characterized by having The computer of the landlord who owns the rental property, which performs rental management of the rental property, together with the tenant who rents the rental property and the intermediary company that mediates rental management,
a billing information creation unit that generates billing information including billing amounts and accrued amounts for each tenant, based on the contract information of each tenant stored in the contract information master, with each tenant as the billing destination;
Based on the uncollected amount, the tenants whose billing amount is uncollected are extracted, each tenant is billed, and the settlement amount for each tenant and settlement information with the intermediary company as the settlement destination are generated. By doing so, it functions as a settlement registration processing unit that transfers the claim against the tenant to the intermediary company,
An information processing program characterized by

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