JP7432396B2 - Vehicle rental service management device, vehicle rental service management method, and program - Google Patents

Description

The present invention relates to a vehicle rental service management device, a vehicle rental service management method, and a program.

2. Description of the Related Art Vehicle rental services such as rental car services and car sharing services have been operated in which one vehicle is rented out to multiple users. In a rental car service, a clerk at a service store manages the vehicle, and when the user returns the rented vehicle, the vehicle is generally refilled with fuel. In contrast, with car sharing services, multiple users share a vehicle parked at a base such as an unmanned parking lot, and the cost of fuel is generally included in the usage fee. It is. For this reason, car sharing services do not stipulate that fuel be refilled upon return. In other words, in car sharing services, it is up to the user to decide whether or not to refuel the vehicle.

In a car sharing service, for example, a user refills fuel by using an IC card for paying for refueling installed in a rented vehicle. For this reason, problems such as theft, loss, and unauthorized use of IC cards may occur in car sharing services. For example, if the IC card is stolen or lost, the next user will be unable to use the vehicle.

In this regard, techniques have been disclosed for preventing unauthorized use of IC cards and the like in car sharing services. For example, in Patent Document 1, damage is prevented by detecting fraudulent use of a refueling payment card and disabling its subsequent use. For example, in Patent Document 2, the IC card itself is made unnecessary by refunding the refueling fee paid by the user in cash or other means after using the vehicle.

Japanese Patent Application Publication No. 2015-114679 JP2011-221647A

However, the technique disclosed in Patent Document 1 cannot prevent theft or loss of the refueling payment card itself. In the technique of Patent Document 2, the user has to pay (advance) the refueling fee once, which makes the procedure complicated and impairs the convenience of the car sharing service.

The present invention has been made based on the above-mentioned problem recognition, and provides a vehicle rental service management device that can determine and allow legitimate energy replenishment by a user who rents a vehicle through simple processing. The purpose is to provide vehicle rental service management methods and programs.

The vehicle rental service management device, vehicle rental service management method, and program according to the present invention employ the following configuration.
(1): A vehicle rental service management device according to one aspect of the present invention includes a reception unit that receives a vehicle usage request from a user and performs processing to enable the user to use the vehicle; a code information providing unit that provides the user's terminal device with first code information for enabling replenishment of energy to the vehicle, the code information providing unit being configured to The vehicle rental service management device provides the first code information to the terminal device when it is detected that the vehicle is being used.

(2): In the aspect of (1) above, when information indicating that the user is within a predetermined range around the vehicle is acquired, the vehicle rental service management device The vehicle further includes a detection unit that detects that the vehicle is being used.

(3): In the aspect of (2) above, the detection unit detects that the lid opening/closing information, which is acquired from the vehicle and represents the open/closed state of the lid of the energy replenishment port provided in the vehicle, indicates that the lid is open. In this case, it is detected that the vehicle is being used by the user.

(4): In the aspect of (2) or (3) above, the detection unit is configured to detect connection information indicating a connection state of short-range wireless communication between the vehicle and the terminal device, which is acquired from the vehicle. , when indicating that the short-range wireless communication is connected between the vehicle and the terminal device, it is detected that the vehicle is being used by the user.

(5): In any one of the above (2) to (4), the detection unit uses the vehicle position information acquired from the vehicle and the position of the terminal device acquired from the terminal device. When the distance between the vehicle and the terminal device obtained based on the information is within a predetermined distance, it is detected that the vehicle is being used by the user.

(6): The vehicle rental service management device according to one aspect of the present invention includes a reception unit that receives a vehicle usage request from a user and performs processing to enable the user to use the vehicle; a code information providing unit that provides the user's terminal device with first code information for enabling replenishment of energy to the vehicle, the code information providing unit being configured to The vehicle rental service management device provides the first code information to an on-vehicle device mounted on the vehicle when it is detected that the vehicle is being used.

(7): In the aspect of (6) above, the in-vehicle device includes a display device, and the display device displays an image based on the first code information.

(8): In any one of the above (1) to (7), the first code information is for displaying an image that is optically recognized by an energy replenishment device that replenishes energy in the vehicle. It is information.

(9): The vehicle rental service management device according to one aspect of the present invention includes a reception unit that receives a vehicle usage request from a user and performs processing to enable the user to use the vehicle; Permission to provide permission information for permitting replenishment of energy to the vehicle to an energy replenishment device that replenishes energy to the vehicle, the energy replenishment device being located at a location determined to be the same as location information of the vehicle. an information providing unit, wherein the permission information providing unit determines that the permission information is the same as the location information of the vehicle when it is detected that the vehicle is being used by the user. This is a vehicle rental service management device that provides energy replenishment devices at locations.

(10): In the aspect of (9) above, the permission information includes second code information for displaying an image that is optically recognized by the user's terminal device; When information based on the second code information is received, it is detected that the user has refilled the vehicle with energy.

(11): In the vehicle rental service management method according to one aspect of the present invention, a computer receives a request for the use of a vehicle from a user, and performs processing to enable the user to use the vehicle; providing first code information to a terminal device of the user to enable replenishment of energy to the vehicle when it is detected that the vehicle is being used by the user; This is a service management method.

(12): The program according to one aspect of the present invention causes a computer to accept a request for the use of a vehicle from a user, performs processing to enable the user to use the vehicle, and The program causes the user's terminal device to provide first code information for enabling replenishment of energy to the vehicle when it is detected that the vehicle is being used by the user.

According to the above-mentioned aspects (1) to (12), it is possible to determine and allow legitimate energy replenishment by a user who rents a vehicle through simple processing.

1 is a diagram illustrating an example of a usage environment of a vehicle rental service management device according to an embodiment. 1 is a diagram illustrating an example of the configuration of a vehicle rental service management device according to an embodiment. FIG. 2 is a diagram illustrating an example of the overall flow of a procedure for refueling a vehicle in a vehicle rental service that employs the vehicle rental service management device according to the embodiment. 2 is a flowchart illustrating an example of the flow of processing executed when refueling a vehicle in the vehicle rental service management device. FIG. 7 is a diagram illustrating another example of the overall flow of a procedure for refueling a vehicle in a vehicle rental service that employs the vehicle rental service management device according to the embodiment.

DESCRIPTION OF EMBODIMENTS Hereinafter, embodiments of a vehicle rental service management device, a vehicle rental service management method, and a program of the present invention will be described with reference to the drawings. In the following description, it is assumed that the vehicle rental service is a so-called car sharing service, in which a plurality of users share a vehicle parked at a base such as an unmanned parking lot.

Vehicles rented in the vehicle rental service are, for example, two-wheeled, three-wheeled, or four-wheeled vehicles. These vehicles are, for example, vehicles that run using the driving force of an internal combustion engine that uses fuel as an energy source, such as a diesel engine or a gasoline engine. For this reason, a user of a vehicle rental service, for example, goes to a refueling station such as a gas station in a rented vehicle, and refills the vehicle with energy (diesel oil or gasoline) at the refueling station. . Vehicles rented in the vehicle rental service include, for example, vehicles that run using the driving force of an electric motor (electric motor) whose energy source is electricity supplied from a battery (secondary battery) (so-called BEV (Battery EV)). It may also be an electric vehicle (electric vehicle). The vehicle rented in the vehicle rental service may be, for example, a vehicle (so-called HEV (Hybrid Electric Vehicle)) that runs using the driving force of a combination of an internal combustion engine and an electric motor. In these cases, the user of the vehicle rental service, for example, goes to a charging station or the like with the vehicle to replenish energy (which may include electricity and fuel such as gasoline in the case of an HEV). In the following description, it is assumed that the vehicle rented in the vehicle rental service is a vehicle that runs using the driving force of an internal combustion engine that uses gasoline as fuel.

[Usage environment of vehicle rental service management device]
FIG. 1 is a diagram illustrating an example of a usage environment of a vehicle rental service management device according to an embodiment. The vehicle rental service management device 100 communicates with each of a vehicle M to be rented (hereinafter referred to as a "sharing vehicle M"), a terminal device T, and a gas station GS via the network NW. The network NW is a wireless communication network including, for example, the Internet, a WAN (Wide Area Network), a LAN (Local Area Network), a provider device, a wireless base station, and the like. Although FIG. 1 shows a state in which one sharing vehicle M is connected to the vehicle rental service management device 100 via the network NW, there may be a plurality of sharing vehicles M.

The vehicle rental service management device 100 manages the rental of a shared vehicle M in a car sharing service. For example, the vehicle rental service management device 100 receives a request to use a shared vehicle M (including a reservation for use) from a user U who uses a car sharing service, and requests that the user U can use the shared vehicle M. It also performs processes such as detecting the usage status of the rented sharing vehicle M. User U is an example of a "user" in the scope of claims.

The process for enabling user U to use the shared vehicle M includes, for example, ensuring that the shared vehicle M requested by user U cannot be used by other users. This includes processing and processing for transmitting information about the user U to the sharing vehicle M in advance, which is necessary when the user U actually starts using the vehicle. The information of user U that is required when user U actually starts using the vehicle is, for example, the information that is required for unlocking the door of shared vehicle M when user U actually starts using the vehicle. This is information for identifying the user U who has accepted the usage request by comparing it with information input by the user U (for example, read by a reading device included in the sharing vehicle M).

The usage status of the sharing vehicle M includes information on whether the sharing vehicle M is being used by the user U who has lent it, the location information of the sharing vehicle M, and the amount of gasoline loaded in the sharing vehicle M. It includes the current situation detected regarding the shared vehicle M, such as information on the remaining amount. When the vehicle rental service management device 100 detects that the user U is refueling the sharing vehicle M, the vehicle rental service management device 100 sends gasoline replenishment code information to enable the sharing vehicle M to be refueled. The information is provided to the terminal device T via the network NW. The gasoline replenishment code information is, for example, information that allows refueling of the shared vehicle M only once, or information that can be used only for a predetermined time (period) that is considered necessary for refueling the shared vehicle M. It is. After the vehicle rental service management device 100 completes refueling the shared vehicle M, it performs procedures for payment of the refueled gasoline with the gas station GS. The gasoline refill code information is an example of "first code information" in the claims.

The terminal device T is a terminal device, such as a smartphone or a tablet terminal, owned by the user U who uses the car sharing service. The terminal device T is carried by the user U, and performs procedures for renting out the sharing vehicle M (including rental reservations) in response to operations by the user U. On the terminal device T, an application for receiving a car sharing service (hereinafter referred to as a "car sharing application") is being executed. When using a car sharing service, the user U subscribes (registers) to the car sharing service in advance from a car sharing application. When joining a car sharing service, the user U operates the terminal device T to enter information to identify the user U, such as name, gender, date of birth, and driver's license number, into the car sharing application. Enter. The car sharing application then sends the user information (hereinafter referred to as "registered user information") linked with the input information for identifying the user U to the vehicle rental service management device 100 via the network NW. Send to. At this time, the car sharing application also transmits identification information for identifying the terminal device T, such as the terminal device ID, to the vehicle rental service management device 100 via the network NW. As a result, user U's enrollment in the car sharing service is completed, and, for example, a user ID is assigned. After that, when the user U wants to rent out the shared vehicle M, the user U logs in to the car sharing application using the assigned user ID, and uses the logged-in car sharing application to search for the shared vehicle M and set the usage date. (reservations) etc. The present invention mainly focuses on the procedures and processing when refueling the shared vehicle M, and therefore, the method for the user U to join the car sharing service and the method for requesting the use of the shared vehicle M ( Further detailed explanation regarding (including usage reservation method) will be omitted.

It is also conceivable that the user U owns a plurality of terminal devices and installs a car sharing application on each terminal device. In this case, the user U can log in with the same user ID assigned to any terminal device and run the car sharing application. The car sharing application running on each terminal device exchanges each piece of information with the vehicle rental service management device 100, along with identification information for identifying each terminal device, such as a terminal device ID, for example. . Thereby, the vehicle rental service management device 100 can distinguish each of a plurality of car sharing applications that are logged in and executed with the same user ID based on, for example, a terminal device ID that is exchanged with information. In other words, the vehicle rental service management device 100 makes a request to use the shared vehicle M (including a reservation for use) even if there are multiple terminal devices logged in with the same user ID and running the car sharing application. It is possible to distinguish between the terminal device T used at that time and other terminal devices.

The car sharing application is also executed when the user U logs in when the user U uses the shared vehicle M. At this time, the car sharing application transmits location information representing the current location (hereinafter referred to as "terminal location information") obtained from a location sensor such as GPS (Global Positioning System) provided in the terminal device T to the network NW. The information is transmitted to the vehicle rental service management device 100 via. The car sharing application uses an image (hereinafter referred to as A "refueling request image") is displayed on a display device provided in the terminal device T, such as an LCD (Liquid Crystal Display) or an organic EL (Electroluminescence). The car sharing application is not limited to displaying a refueling request image based on the gasoline refilling code information on the display device, but can also transmit the content of the gasoline refilling code information using the short-range wireless communication function of the terminal device T. good.

When the user U starts using the sharing vehicle M, for example, the information stored in the rental IC card used in the car sharing service, the IC card-type driver's license, etc. is transferred to the sharing vehicle M. It can be used by reading it with a reading device equipped with the computer. As mentioned above, since the present invention mainly focuses on the procedures and processing when refueling the shared vehicle M, a more detailed explanation regarding the method of making the shared vehicle M available is provided below. is omitted.

The user U uses the sharing vehicle M by carrying the terminal device T that is used when requesting the use of the sharing vehicle M and is in a state where the car sharing application is logged in and executed. The sharing vehicle M that is now available for use by the user U sequentially transmits vehicle information representing the current status of use to the vehicle rental service management device 100 via the network NW. The vehicle information includes information as to whether the sharing vehicle M is being used by the user U who rented it out, the current location information of the sharing vehicle M (hereinafter referred to as "vehicle location information"), and the current location information of the sharing vehicle M. In addition to information on the remaining amount of gasoline, for example, information indicating the open/closed state of the fuel filler cap (hereinafter referred to as "cover opening/closing information") is also included. The refueling port is an example of an "energy replenishing port" in the claims.

Furthermore, the vehicle information includes, for example, the car sharing application is being executed (user U is logged in) through short-range wireless communication, the terminal device T used to request the use of the shared vehicle M, etc. Information representing the connection state of short-range wireless communication between the terminal and the terminal (hereinafter referred to as "connection information") may be included. The short-range wireless communication is, for example, short-range wireless communication such as Wi-Fi or Bluetooth (registered trademark). The connection information indicates the connection status in short-range wireless communication that communicates within a predetermined communication range, such as whether a short-range wireless communication connection has been established between the sharing vehicle M and the terminal device T, for example. It can also be said that it is information representing whether or not there is a user U carrying the terminal device T within a predetermined distance range such as inside or around the sharing vehicle M.

The gas station GS is a so-called gas station that supplies refillable fuel, such as diesel oil and gasoline, to the sharing vehicle M, for example. Generally, it is thought that a plurality of refueling machines for supplying gasoline are installed at a gas station GS, but in Figure 1, one refueling machine installed at a gas station GS is It is shown as The gas station GS reads the refueling request image based on the gasoline refilling code information provided and displayed on the terminal device T by the vehicle rental service management device 100, for example, using a reading device (for example, including a camera) that optically reads the information. ) is read, it becomes possible to supply the gasoline indicated by the gasoline refill code information. The gas station GS is not limited to a configuration in which a reading device reads the refueling request image displayed on the terminal device T, but also by receiving the contents of the gasoline replenishment code information transmitted by the terminal device T by short-range wireless communication. The gasoline indicated by the gasoline replenishment code information may be available for supply. In this case, the reading device included in the gas station GS includes a wireless communication device that communicates with the terminal device T by short-range wireless communication.

After filling the sharing vehicle M with gasoline, the gas station GS transmits information representing the refueling result (that is, the amount of gasoline refueled) to the vehicle rental service management device 100 via the network NW. Thereby, the vehicle rental service management device 100 performs a procedure for paying the price for the gasoline refueled in the sharing vehicle M. In other words, the vehicle rental service management device 100 and the gas station GS perform purchase and payment procedures for gasoline refueled in the shared vehicle M using an electronic payment system using the gasoline refill code information provided to the terminal device T. . The gas station GS is an example of an "energy replenishment device" in the claims.

[Configuration of vehicle rental service management device 100]
Next, the configuration of the vehicle rental service management device 100 will be explained. FIG. 2 is a diagram showing an example of the configuration of the vehicle rental service management device 100 according to the embodiment. The vehicle rental service management device 100 includes a storage section 110, a communication section 120, a reception section 130, a data management section 140, a detection section 150, and a code information provision section 160.

The communication unit 120, the reception unit 130, the data management unit 140, the detection unit 150, and the code information provision unit 160 are each configured by a hardware processor such as a CPU (Central Processing Unit) that executes a program (software). This is achieved by executing. Some or all of these components are hardware (circuit parts) such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), and GPU (Graphics Processing Unit). (including circuitry), or may be realized by collaboration between software and hardware. Some or all of the functions of these components may be realized by a dedicated LSI. The program may be stored in advance in a storage device (a storage device including a non-transitory storage medium) such as an HDD (Hard Disk Drive) or a flash memory included in the vehicle rental service management device 100, or may be stored on a DVD or CD. - It is stored in a removable storage medium (non-transitory storage medium) such as ROM, and when the storage medium is attached to the drive device included in the vehicle rental service management device 100, the vehicle rental service management device 100 It may be installed in the HDD or flash memory provided. The vehicle rental service management device 100 may be implemented in a server device or a storage device incorporated in a cloud computing system. In this case, the functions of the vehicle rental service management device 100 may be realized by a plurality of server devices and storage devices in the cloud computing system.

The storage unit 110 stores at least the information of the shared vehicle M registered in the car sharing service (hereinafter referred to as "registered vehicle information") and the registered use of the user U who has joined (registered) the car sharing service. personal information and a management database (DB) generated by the data management unit 140. FIG. 2 shows a case where registered vehicle information 112, registered user information 114, and management DB 116 are each stored in storage unit 110. Although FIG. 2 shows an example of a configuration in which the storage unit 110 is a component provided inside the vehicle rental service management device 100, the storage unit 110 is used as a storage device in a cloud computing system for vehicle rental service management. The configuration may be such that it is connected to the outside of the device 100.

The communication unit 120 communicates with the terminal device T, the sharing vehicle M, and the gas station GS via the network NW to exchange information. The communication unit 120 receives registered user information and information on requests for use of the sharing vehicle M (including usage reservations) transmitted by the terminal device T via the network NW, and transmits each received information to the reception unit. 130. The communication unit 120 receives terminal location information transmitted by the terminal device T via the network NW, and outputs the terminal location information to the data management unit 140. The communication unit 120 receives vehicle information transmitted by the sharing vehicle M via the network NW, and outputs the received vehicle information to the data management unit 140. The communication unit 120 transmits the gasoline refill code information output by the code information providing unit 160 to the terminal device T via the network NW. The communication unit 120 receives information on the amount of gasoline to be filled and payment request information transmitted from the gas station GS via the network NW, and outputs each received information to a payment processing unit (not shown), for example. . A payment processing unit (not shown) performs payment procedures for paying gasoline to the gas station GS based on the information output by the communication unit 120.

The reception unit 130 performs processing for accepting user U's enrollment in the car sharing service and request for use of the shared vehicle M from user U, based on each piece of information output by the communication unit 120. The reception unit 130 causes the storage unit 110 to store information (not shown) for linking the registered vehicle information of the sharing vehicle M that has performed the reception process with the registered user information of the user U who has received the usage request. .

The data management unit 140 refers to the information for linking the registered vehicle information and the registered user information stored in the storage unit 110 to the management DB 116 for managing (understanding) the usage status of the sharing vehicle M. generate. The management DB 116 is used for linking the vehicle information of the sharing vehicle M whose use has been accepted by the reception unit 130 with the terminal location information of the terminal device T carried by the user U who uses this sharing vehicle M. It is a database.

FIG. 2 shows an example of the management DB 116 generated by the data management unit 140 and stored in the storage unit 110. In the management DB 116, for example, for each vehicle ID, which is the identification information of the shared vehicle M, the vehicle status, remaining fuel amount, vehicle position, and fuel filler cap are associated with each other. The vehicle status is information indicating whether the vehicle is being used (rented) or reserved by the user U. The remaining fuel amount is information indicating the current remaining amount of gasoline in the sharing vehicle M, based on the information on the remaining amount of gasoline included in the vehicle information. The vehicle position is information indicating the current position of the sharing vehicle M based on vehicle position information included in the vehicle information. The fuel filler cap is information indicating whether the fuel filler cap is in an open state or a closed state in the current shared vehicle M, based on the lid opening/closing information included in the vehicle information.

Furthermore, in the management DB 116, user IDs, user positions, and connection states are associated with shared vehicles M that are used or reserved by users U. The user ID is information indicating a user ID assigned to identify the user U. The user location is information indicating the current location of the user U based on the terminal location information, that is, the current location of the terminal device T. The connection state is information indicating the connection state of short-range wireless communication between the sharing vehicle M and the terminal device T, based on the connection information included in the vehicle information.

Every time the communication unit 120 outputs vehicle information and terminal location information corresponding to the shared vehicle M used by the user U, the data management unit 140 stores the information in the storage unit 110 based on the respective information. The information in the management DB 116 that is currently being updated is updated sequentially.

The detection unit 150 detects (understands) the usage status of the shared vehicle M by the user U based on the management DB 116 stored in the storage unit 110. For example, if the vehicle position included in the management DB 116 and the user position are determined to be the same, the detection unit 150 detects that the user U carrying the terminal device T It detects that M is within a predetermined distance, such as inside the car or around it. For example, when the connection state included in the management DB 116 indicates that the sharing vehicle M and the terminal device T are connected by short-range wireless communication, the detection unit 150 detects that the terminal device T is not carried. It is detected that the user U is within a predetermined distance, such as inside or around the shared vehicle M.

Further, the detection unit 150 detects that the sharing vehicle M is in a state of being refueled when the vehicle location included in the management DB 116 indicates the location of the gas station GS. The detection unit 150 may detect the refueling situation based on the refueling spout included in the management DB 116. In other words, the detection unit 150 detects that refueling is to be performed when the fuel filler cap included in the management DB 116 indicates that the fuel filler cap is open in the current shared vehicle M. You may. When the detection unit 150 detects that the sharing vehicle M is in a state where refueling is to be performed, the detection unit 150 notifies the code information providing unit 160 of this fact.

The code information providing unit 160 provides information for using the sharing vehicle M to the terminal device T according to the usage status of the sharing vehicle M by the user U detected (ascertained) by the detection unit 150. More specifically, when the detection unit 150 detects (understands) that the user U is refueling the shared vehicle M, the code information providing unit 160 detects that the user U is refueling the shared vehicle M. When a notification indicating that a situation in which refueling of shared vehicle M is detected is input, gasoline replenishment code information is output to communication unit 120. Thereby, the communication unit 120 transmits the gasoline replenishment code information output by the code information providing unit 160 to the terminal device T via the network NW. Thereby, the user U can refuel the shared vehicle M with gasoline using the refueling request image based on the gasoline replenishment code information displayed on the terminal device T.

[Overall flow of refueling procedures]
Next, an example of the entire procedure for refueling the shared vehicle M with gasoline in the car sharing service will be described. FIG. 3 is a diagram showing an example of the overall flow of a procedure for refueling a vehicle (shared vehicle M) in a vehicle rental service (car sharing service) in which the vehicle rental service management device 100 according to the embodiment is adopted. . FIG. 3 shows an example of a procedure in which a user U gets in a rented sharing vehicle M and goes to a gas station GS to refuel with gasoline. In the following description, it is assumed that a car sharing application to which a user U is logged in is being executed on the terminal device T. As described above, in the vehicle rental service management device 100, each of the reception unit 130, the data management unit 140, and the code information provision unit 160 included in the vehicle rental service management device 100 is connected to each other via the communication unit 120 and the network NW. However, for ease of explanation, it is assumed that each component included in the vehicle rental service management device 100 directly exchanges information.

First, the user U operates the terminal device T (car sharing application) to request the use of the shared vehicle M. At this time, the car sharing application transmits, for example, a request to use the sharing vehicle M including the user ID and the terminal device ID to the vehicle rental service management device 100 (procedure P1). The reception unit 130 performs a reception process of accepting a request to use the shared vehicle M transmitted from the terminal device T. When the reception unit 130 receives a request to use the sharing vehicle M from the user U through the reception process, the reception unit 130 generates information ( (not shown) is stored in the storage unit 110. When the reception unit 130 accepts a request to use the shared vehicle M, the user U becomes able to use the shared vehicle M.

Thereafter, the user U starts using the lent shared vehicle M. The sharing vehicle M being used by the user U sequentially transmits vehicle information representing the current status of use to the vehicle rental service management device 100 (procedure P2). The terminal device T also sequentially transmits terminal location information indicating the current location to the vehicle rental service management device 100. The data management unit 140 stores information in the management DB 116, that is, the usage status of the sharing vehicle M by the user U, based on the vehicle information transmitted by the sharing vehicle M and the terminal location information transmitted by the terminal device T. Update sequentially.

The user U goes to the gas station GS to refuel the sharing vehicle M, for example, at the beginning of using the sharing vehicle M or before ending the use of the sharing vehicle M. At this time, the sharing vehicle M continues to transmit vehicle information to the vehicle rental service management device 100 (procedure P3). The terminal device T also continues to transmit terminal location information to the vehicle rental service management device 100. Therefore, the data management unit 140 also sequentially updates the information in the management DB 116 based on the vehicle information transmitted from the sharing vehicle M and the terminal position information transmitted from the terminal device T.

When the detection unit 150 detects (understands) that the user U is refueling the shared vehicle M based on the management DB 116 updated by the data management unit 140, the detection unit 150 provides code information to indicate this. 160. Upon receiving this notification, the code information providing unit 160 provides gasoline replenishment code information to the terminal device T (procedure P4). Thereby, the terminal device T causes the display device to display a refueling request image based on the gasoline refilling code information provided by the code information providing unit 160. In FIG. 3, as an example of a refueling request image based on the gasoline replenishment code information provided by the code information providing unit 160, the terminal device T displays two images that can be optically read and recognized by a reading device provided at the gas station GS. A case is shown in which a dimensional barcode (so-called QR code (registered trademark)) is displayed on a display device.

Here, an example of a process in which the detection unit 150 detects (understands) that the user U is refueling the shared vehicle M will be described. FIG. 4 is a flowchart showing an example of the flow of processing executed when refueling a vehicle (sharing vehicle M) in the vehicle rental service management device 100.

The detection unit 150 detects (understands) the usage status of the sharing vehicle M based on the management DB 116 as shown in FIG. 2, for example. Then, the detection unit 150 determines whether the sharing vehicle M has arrived at the gas station GS based on the vehicle position included in the management DB 116 (step S100). The determination in step S100 can be made based on whether the vehicle position included in the management DB 116 is the current position of the shared vehicle M at the gas station GS. An example of the management DB 116 shown in FIG. 2 indicates that the vehicle position of the shared vehicle M with vehicle ID=M002 is the location of the gas station GS. The detection unit 150 may perform the determination in step S100, including the user position included in the management DB 116. When the detection unit 150 detects that the shared vehicle M has arrived at the gas station GS, the detection unit 150 may notify the code information providing unit 160 of this fact.

After that, the user U arrives at the gas station GS, gets off the shared vehicle M, and opens the fuel filler port lid. Thereby, the sharing vehicle M transmits vehicle information including lid opening/closing information indicating that the fuel filler lid is in the open state to the vehicle rental service management device 100. The data management unit 140 updates the information in the management DB 116 based on the vehicle information including the lid opening/closing information transmitted by the sharing vehicle M.

If it is determined in step S100 that the location of the sharing vehicle M is the location of the fueling station GS, the detection unit 150 determines whether or not the fuel filler lid of the sharing vehicle M is in an open state based on the management DB 116. (Step S102). The determination in step S102 can be made based on whether or not the fuel filler cap included in the management DB 116 indicates that the fuel filler cap in the current sharing vehicle M is in an open state. In the example of the management DB 116 shown in FIG. 2, the fuel filler cap in the shared vehicle M with vehicle ID=M002 indicates that the fuel filler cap is in an open state.

If it is determined in step S102 that the fuel filler lid of the sharing vehicle M is in the open state, the detection unit 150 determines whether the user U is within a predetermined distance around the sharing vehicle M. is determined (step S104). The determination in step S104 is made, for example, by comparing the user position included in the management DB 116 with the vehicle position, and determining that the current position of the user U is the same as the current position of the shared vehicle M. It can be determined whether or not there is one. In the example of the management DB 116 shown in FIG. 2, the user position of the user U of the user ID=U0123 using the vehicle ID=M002 is the location of the gas station GS, that is, the same as the shared vehicle M. This indicates that the position is . Furthermore, in the determination in step S104, the detection unit 150 detects that the connection state included in the management DB 116 indicates that the sharing vehicle M and the terminal device T are connected by short-range wireless communication. Based on whether the user U is within a predetermined distance around the shared vehicle M, it is determined whether the user U is within a predetermined distance around the shared vehicle M. More specifically, when the connection state indicates that the sharing vehicle M and the terminal device T are connected by short-range wireless communication, the detection unit 150 detects that the user U is in the vicinity of the sharing vehicle M. It is determined that the person is within a predetermined distance. On the other hand, when the connection state indicates that the sharing vehicle M and the terminal device T are not connected by short-range wireless communication, the detection unit 150 detects that the user U is within a predetermined distance around the sharing vehicle M. It is determined that it is not within the range.

If it is determined in step S104 that the user U is within a predetermined distance around the shared vehicle M, the detection unit 150 detects that the shared vehicle M is in a state where refueling is to be performed. is notified to the code information providing unit 160. Upon receiving this notification, the code information providing unit 160 provides gasoline replenishment code information to the terminal device T (step S106). Thereby, the terminal device T causes the display device to display a refueling request image based on the gasoline replenishment code information provided by the code information providing unit 160, as shown in FIG.

In the example of the process in the detection unit 150 described above, after determining in step S100 that the location of the shared vehicle M is the location of the gas station GS, it is determined in step S102 whether or not the lid of the fuel filler port is in an open state. Then, in step S104, it was determined whether the user U is within a predetermined distance around the shared vehicle M. However, the process of detecting (ascertaining) that the user U is refueling the shared vehicle M in the detection unit 150 is not limited to the process described above. In other words, the determination by the detection unit 150 as to whether or not the user U is refueling the shared vehicle M is not limited to performing all of the above-mentioned determinations, but any one of the above-mentioned determinations. The determination may be made based on a single determination result or a different combination of the above-mentioned determination results. For example, when the detection unit 150 determines in step S102 that the lid of the fuel filler port is in the open state, the detection unit 150 detects that the shared vehicle M is in a state of being refueled, and the code information providing unit 160 may be notified. For example, the detection unit 150 determines that the fuel filler lid is open in step S102, and determines that the current location of the user U is the same as the current location of the shared vehicle M in step S104. If it is determined that the shared vehicle M is in the current position, it may be detected that the shared vehicle M is in a state where refueling is to be performed, and the code information providing unit 160 may be notified. For example, the detection unit 150 determines that the fuel filler lid is open in step S102, and determines that the sharing vehicle M and the terminal device T are connected by short-range wireless communication in step S104. If determined, it may be detected that the shared vehicle M is in a state of refueling, and the code information providing unit 160 may be notified.

Returning to FIG. 3, the user U causes the reading device provided at the gas station GS to read the refueling request image based on the gasoline refill code information displayed on the terminal device T, and then, for example, the user U receives a guide from the gas station GS (e.g. , voice guidance), refuel the shared vehicle M with gasoline (procedure P5).

After filling the shared vehicle M with gasoline, the gas station GS transmits information on the amount of gasoline to be filled and payment request information to the vehicle rental service management device 100. Thereby, the vehicle rental service management device 100 performs a payment procedure for paying the price of gasoline to the gas station GS based on the respective information transmitted by the gas station GS (procedure P6).

Through this procedure, the vehicle rental service management device 100 transmits gasoline refill code information to the terminal device to enable refueling of the shared vehicle M used by the user U in the car sharing service. Provide to T. Thereby, the user U can refuel the shared vehicle M with gasoline without using, for example, a refueling payment card (IC card) used in conventional car sharing services. In other words, in a car sharing service that employs the vehicle rental service management device 100, gasoline can be refueled in the shared vehicle M without using an IC card, which may cause problems such as theft, loss, or unauthorized use. be able to. In other words, in a car sharing service that employs the vehicle rental service management device 100, it is possible to prevent users U from refueling vehicles other than the shared vehicle M that they are using.

Furthermore, in a car sharing service in which the vehicle rental service management device 100 is adopted, the user U uses gasoline refill code information (in the above example, a refueling request image based on the gasoline refill code information) provided to the terminal device T. Then, the sharing vehicle M can be refueled with gasoline. In other words, in a car sharing service that employs the vehicle rental service management device 100, the user U can refuel the shared vehicle M with gasoline without having to pay (advance) the gasoline price once.

As described above, according to the vehicle rental service management device 100 of the embodiment, based on the vehicle information sequentially transmitted from the sharing vehicle M and the terminal location information sequentially transmitted from the terminal device T, The usage status of shared vehicle M by U is detected. Then, the vehicle rental service management device 100 of the embodiment detects (understands) that the user U is refueling the shared vehicle M, and obtains a predetermined determination result as described above. In this case, gasoline refill code information is provided to the terminal device T. As a result, in a car sharing service in which the vehicle rental service management device 100 of the embodiment is adopted, for example, the use of an IC card such as a refueling payment card, or the use of a gasoline User U can refuel shared vehicle M with gasoline without having to pay for it in advance. As a result, in a car sharing service in which the vehicle rental service management device 100 of the embodiment is adopted, it is possible to prevent theft, loss, unauthorized use, etc. of the IC card, and it is also troublesome for the user U who refills gasoline. procedures can be eliminated.

In the embodiment described above, a case has been described in which the sharing vehicle M rented in the vehicle rental service is a vehicle that runs using the driving force of an internal combustion engine that uses gasoline as fuel. However, vehicles rented in vehicle rental services include, for example, BEVs (electric vehicles) that run using the driving force of an electric motor whose energy source is electricity supplied from a battery (secondary battery). There are also HEVs (hybrid electric vehicles) that run using driving power that combines an internal combustion engine and an electric motor. In the case of these vehicles, instead of refueling with fuel such as gasoline, it is necessary to charge the battery with electricity. However, the procedures and processes for charging these vehicles can be easily understood by replacing "refueling" at the gas station GS in the above embodiment with "charging" at a charging station, etc. can. Therefore, a detailed explanation of the entire procedure of the car sharing service when charging a vehicle rented in the vehicle rental service and the processing of the vehicle rental service management device 100 will be omitted.

In the embodiment described above, a case has been described in which the vehicle rental service management device 100 provides the terminal device T with gasoline refill code information. However, a vehicle rented in the vehicle rental service may be equipped with an on-vehicle device that receives gasoline refill code information from the vehicle rental service management device 100. For example, a vehicle rented in a vehicle rental service may be provided with a display device on its exterior, or may be provided with a communication function for communicating with a gas station GS by short-range wireless communication. In the case of such a vehicle, the vehicle rental service management device 100 may provide gasoline refill code information to the sharing vehicle M instead of providing the gasoline refill code information to the terminal device T. In this case, for example, when the sharing vehicle M arrives at the gas station GS, the sharing vehicle M sends a refueling request image (for example, a QR code (registered trademark)) based on the gasoline refilling code information provided by the vehicle rental service management device 100. By displaying the gasoline replenishment code information on the display device or transmitting the contents of the gasoline replenishment code information to the gas filling station GS by short-range wireless communication, a state in which refueling is possible is achieved. Furthermore, in this case, the user U does not necessarily need to carry the terminal device T and use the sharing vehicle M. The procedures and processing in this case can also be easily understood by thinking in the same way as the embodiment described above. Therefore, a detailed explanation of the entire procedure of the car sharing service when the vehicle rental service management device 100 provides gasoline refill code information to the shared vehicle M and the processing of the vehicle rental service management device 100 will be omitted.

In the embodiment described above, the vehicle rental service management device 100 provides gasoline refill code information to the terminal device T, and the user U sends a refueling request image based on the gasoline refill code information displayed on the terminal device T to a gas station. A case has been described in which the shared vehicle M is refueled by having the reading device included in the GS read the fuel. However, for example, instead of providing gasoline refill code information to the terminal device T, the vehicle rental service management device 100 is configured to provide permission information for permitting refueling to the shared vehicle M to the filling station GS. You can.

The usage environment of the vehicle rental service management device 100 (hereinafter referred to as “vehicle rental service management device 101” to distinguish from the vehicle rental service management device 100 of the above-described embodiment) configured to provide permission information to the gas station GS is as follows. The usage environment of the vehicle rental service management device 100 shown in FIG. 1 can be considered similarly. Furthermore, the configuration of the vehicle rental service management device 101 can also be considered to be similar to the configuration of the vehicle rental service management device 100 shown in FIG. Therefore, a detailed explanation regarding the usage environment and configuration of the vehicle rental service management device 101 will be omitted.

However, in the vehicle rental service management device 101, for example, the code information providing unit 160 included in the vehicle rental service management device 100 provides permission information to the filling station GS instead of providing gasoline refill code information to the terminal device T. It becomes the composition. In the following explanation,
The code information providing section 160 configured to provide permission information to the gas station GS is referred to as a "code information providing section 161."

The code information providing unit 161 outputs permission information to the communication unit 120 when the detection unit 150 detects (understands) that the user U is refueling the shared vehicle M. More specifically, the code information providing unit 161 issues permission to the communication unit 120 when, for example, a notification indicating that the arrival of the shared vehicle M at the gas station GS is detected from the detection unit 150 is input. Output information. At this time, the code information providing unit 161 also outputs to the communication unit 120 information about the gas station GS that provides permission information, that is, information about the gas station GS where the sharing vehicle M has arrived. For example, the code information providing unit 161 outputs information about a gas station GS located at the same location as the shared vehicle M to the communication unit 120. Thereby, the communication unit 120 transmits the permission information output by the code information providing unit 161 to the gas station GS represented by the information on the gas station GS (the gas station GS where the sharing vehicle M has arrived) via the network NW. Send. When the gas station GS receives the permission information transmitted by the vehicle rental service management device 101, it becomes possible to supply the gasoline indicated by the permission information. Thereby, the user U can refuel the shared vehicle M with gasoline. After filling the shared vehicle M with gasoline, the gas station GS transmits information on the amount of gasoline to be filled and payment request information to the vehicle rental service management device 101. Thereby, the vehicle rental service management device 101 performs procedures for payment of the refueled gasoline with the gas station GS. The code information providing unit 161 is an example of a “permission information providing unit” in the claims.

Similar to the gasoline refill code information, the permission information may include, for example, information that allows the sharing vehicle M to be refueled only once, or only for a predetermined time (period) that is considered necessary for refueling the sharing vehicle M. This is information that can be used. The permission information may be information in a format handled by the gas station GS. The permission information allows the user U to refuel the shared vehicle M by reading an image (for example, a QR code (registered trademark)) based on the permission information with a reading device (for example, a camera) included in the terminal device T. It may also be information that can be used to notify the vehicle rental service management device 101 that the vehicle rental service management device 101 has completed the process. In other words, the permission information may be code information similar to gasoline refill code information. The permission information in this case is an example of "second code information" in the claims.

[Another example of the overall flow of refueling procedures]
Here, an example of the entire procedure for refueling the shared vehicle M in a car sharing service employing the vehicle rental service management device 101 configured to provide permission information to the gas station GS will be described. FIG. 5 is a diagram showing another example of the overall flow of the procedure for refueling a vehicle (shared vehicle M) in a vehicle rental service (car sharing service) in which the vehicle rental service management device 101 according to the embodiment is adopted. It is. Similarly to the example of the overall procedure for refueling a shared vehicle M in a car sharing service employing the vehicle rental service management device 100 shown in FIG. 3, FIG. An example of the procedure for getting into the received shared vehicle M and going to the gas station GS to refuel with gasoline is shown. In the following description as well, it is assumed that the car sharing application to which the user U is logged in is being executed on the terminal device T. Also, in the following description, in order to simplify the explanation, it is assumed that each component included in the vehicle rental service management device 101 directly exchanges respective information.

Even in the overall flow of the procedure for refueling the shared vehicle M in the car sharing service in which the vehicle rental service management device 101 is adopted, the user U operates the terminal device T (car sharing application) in the procedure P1 to refuel the shared vehicle M. By completing the procedure for requesting the use of the ring vehicle M, the reception unit 130 performs the acceptance process, and the sharing vehicle M becomes usable. Thereafter, when the user U starts using the lent shared vehicle M, in procedure P2, the shared vehicle M sequentially transmits vehicle information to the vehicle rental service management device 101, and the terminal device T determines the terminal location. The information is sequentially transmitted to the vehicle rental service management device 101. Thereby, the data management unit 140 sequentially updates the information in the management DB 116 as shown in FIG. 2 based on the vehicle information transmitted from the sharing vehicle M and the terminal position information transmitted from the terminal device T.

Then, even when the user U goes to the gas station GS to refuel the shared vehicle M, the shared vehicle M continues to send vehicle information to the vehicle rental service management device 101 in procedure P3. , the terminal device T continues to transmit the terminal location information to the vehicle rental service management device 101. Therefore, the data management unit 140 also sequentially updates the information in the management DB 116 shown in FIG. 2 based on the vehicle information transmitted from the sharing vehicle M and the terminal position information transmitted from the terminal device T.

The detection unit 150 determines whether the sharing vehicle M has arrived at the gas station GS based on the management DB 116 updated by the data management unit 140, and detects that the sharing vehicle M has arrived at the gas station GS. If detected, it is notified to the code information providing unit 160 (see step S100 in FIG. 4). Upon receiving this notification, the code information providing unit 161 outputs the corresponding permission information and information on the gas station GS where the sharing vehicle M providing the permission information has arrived to the communication unit 120. The information on the gas station GS where the sharing vehicle M that provides this permission information has arrived is the gas station GS at the current location indicated in the vehicle position and user position included in the management DB 116 shown in FIG. This is information representing. Thereby, the communication unit 120 transmits the permission information output by the code information providing unit 161 to the gas station GS at the current location via the network NW (procedure P4).

When the gas station GS receives the permission information transmitted by the vehicle rental service management device 101, it becomes possible to supply the gasoline indicated by the permission information. Thereby, the user U refuels the sharing vehicle M with gasoline, for example, according to the guidance (for example, voice guidance) from the gas station GS (procedure P5).

After filling the sharing vehicle M with gasoline, the filling station GS transmits information on the amount of gasoline to be filled and payment request information to the vehicle rental service management device 101. Thereby, the vehicle rental service management device 101 performs a payment procedure for paying the price of gasoline to the gas station GS based on the respective information transmitted by the gas station GS (procedure P6).

Here, the gas station GS may have the user U notify the vehicle rental service management device 101 that refueling of the shared vehicle M has been completed. In this case, the gas station GS displays code information that can be read by a reading device (including, for example, a camera) provided in the terminal device T, on a display device provided in the gas station GS, for example. In FIG. 5, a user U reads a QR code (registered trademark), which is an image based on permission information displayed on a display device provided at a gas station GS, using a camera that is a reading device provided in a terminal device T ( (photographed). In this case, the car sharing application running on the terminal device T transmits information based on the read (photographed) QR code (registered trademark) to the vehicle rental service management device 101 (procedure P7). Thereby, the vehicle rental service management device 101 can more smoothly perform payment procedures with the gas station GS.

Through this procedure, the vehicle rental service management device 101 provides the gas station GS with permission information for permitting the sharing vehicle M used by the user U to refuel with gasoline in the car sharing service. do. As a result, even in the car sharing service in which the vehicle rental service management device 101 is adopted, the user U can be used in the conventional car sharing service in the same way as in the car sharing service in which the vehicle rental service management device 100 is adopted. It is possible to refuel the shared vehicle M without using an IC card, which may cause problems such as theft, loss, or unauthorized use. In other words, even in a car sharing service in which the vehicle rental service management device 101 is adopted, similarly to a car sharing service in which the vehicle rental service management device 100 is adopted, other vehicles other than the shared vehicle M used by the user U are It can be made impossible to refuel the vehicle. Also, in the car sharing service in which the vehicle rental service management device 101 is adopted, the user U does not have to pay for gasoline once (reimbursement), similar to the car sharing service in which the vehicle rental service management device 100 is adopted. , the sharing vehicle M can be refueled with gasoline.

In the embodiment described above, the vehicle rental service management device 100 provides gasoline refill code information to the terminal device T, and the user U sends a refueling request image based on the gasoline refill code information displayed on the terminal device T to a gas station. A case has been described in which the shared vehicle M is refueled by having the reading device included in the GS read the fuel. In other words, in the embodiment described above, a case has been described in which the system is an electronic payment system in which payment procedures are performed by reading a refueling request image with a reading device included in a gas station GS that supplies gasoline. However, as an electronic payment system, it is also possible to consider an electronic payment system in which the party receiving the supply of gasoline performs payment procedures by reading information presented by the party supplying the gasoline. In other words, instead of the reading device on the filling station GS side reading the gasoline refill code information, information (for example, a QR code (registered trademark)) to enable the supply of gasoline is presented to the filling station GS, and the reading device reads the gasoline refill code information. A configuration is also considered in which the user U who receives the supply of fuel can refuel the shared vehicle M by reading the presented information using a reading device (for example, a camera, etc.) included in the terminal device T. It will be done. Alternatively, the gas station GS may transmit the content representing the information for enabling the supply of the offered gasoline to the terminal device T using the communication function of short-range wireless communication. In this case, the reading device included in the gas station GS includes a wireless communication device that communicates with the terminal device T by short-range wireless communication. In this case, the car sharing application that is being executed by the user U logged in on the terminal device T first sends the read information (or received from the gas station GS) to the vehicle rental service to enable the supply of gasoline. The information is sent to the management device 100. When the procedure for refueling gasoline between the vehicle rental service management device 100 and the gas station GS is completed, it becomes possible to refuel the shared vehicle M with gasoline. The procedures and processing in this case can also be easily understood based on the above-described embodiments and the concept of payment methods in existing electronic payment systems. Therefore, regarding the entire procedure of the car sharing service when refueling the sharing vehicle M using the information presented at the gas station to enable the supply of gasoline, and the processing of the vehicle rental service management device 100. Detailed explanation will be omitted.

According to the vehicle rental service management device of the embodiment described above, a request to use a vehicle (sharing vehicle M) from a user (for example, user U) is received, and user U uses sharing vehicle M. The reception unit 130 performs processing to enable sharing, and the first code information (for example, gasoline replenishment code information) is used to enable replenishment (refueling) of energy (for example, gasoline) to the sharing vehicle M. a code information providing unit 160 that provides the code information to the terminal device T of the user U; By providing the code information to the terminal device T, the sharing vehicle M is rented out through a simple process, and the shared vehicle is used by the user U who carries the terminal device T to which the gasoline refill code information is provided. It is possible to judge and permit (enable) legitimate refilling (refueling) of gasoline to M. As a result, in a car sharing service in which the vehicle rental service management device 100 is adopted, it is possible to prevent the user U from refueling other vehicles other than the shared vehicle M that is being used. . As a result, in a car sharing service in which the vehicle rental service management device 100 is adopted, a refueling payment card (IC card), etc., which is installed in a vehicle in a conventional car sharing service, can be used in the sharing vehicle M. There is no need to install an IC card, and the sharing vehicle M can be refueled (refilled) with gasoline while preventing (suppressing) the theft, loss, and use of the IC card for fraudulent procedures.

The embodiment described above can be expressed as follows.
a hardware processor;
A storage device storing a program;
The hardware processor reads and executes a program stored in the storage device,
Accepting a request for the use of a vehicle from a user and performing processing to enable the user to use the vehicle;
providing first code information for enabling replenishment of energy to the vehicle to a terminal device of the user when it is detected that the vehicle is being used by the user;
A vehicle rental service management device configured as follows.

Although the mode for implementing the present invention has been described above using embodiments, the present invention is not limited to these embodiments in any way, and various modifications and substitutions can be made without departing from the gist of the present invention. can be added.

100, 101...Vehicle rental service management device 110...Storage unit 112...Registered vehicle information 114...Registered user information 116...Management database 120...Communication unit 130...Reception unit 140... Data management section 150... Detection section 160, 161... Code information providing section M... Sharing vehicle T... Terminal device GS... Gas station NW... Network

Claims (12)

a reception unit that receives a vehicle use request from a user and performs processing to enable the user to use the vehicle;
a code information providing unit that provides first code information to the user's terminal device to enable payment regarding replenishment of energy to the vehicle;
a payment processing unit that performs procedures for payment of the energy refilled to the vehicle with an energy replenishment device that replenishes the energy to the vehicle;
Equipped with
The code information providing unit provides the first code information to the terminal device when it is detected that the vehicle is being used by the user ,
The payment processing unit performs a procedure for payment of the consideration based on information on a request for payment of the energy refilled to the vehicle, which is sent by the energy replenishment device after the replenishment of energy to the vehicle is completed.
Vehicle rental service management device. The vehicle further includes a detection unit that detects that the vehicle is being used by the user when information indicating that the user is within a predetermined range around the vehicle is obtained.
The vehicle rental service management device according to claim 1. The detection unit may be configured to detect whether the vehicle is activated by the user when lid opening/closing information indicating an open/closed state of a lid of an energy replenishment port provided in the vehicle, which is acquired from the vehicle, indicates that the lid is open. detect that is being used,
The vehicle rental service management device according to claim 2. The detection unit is configured to detect connection information indicating a connection state of short-range wireless communication between the vehicle and the terminal device, which is acquired from the vehicle, and determines whether the connection information of the short-range wireless communication between the vehicle and the terminal device is connected to the short-range wireless communication between the vehicle and the terminal device. detecting that the vehicle is being used by the user when the vehicle is being used by the user;
The vehicle rental service management device according to claim 2 or 3. The detection unit is configured to detect a predetermined distance between the vehicle and the terminal device based on position information of the vehicle acquired from the vehicle and position information of the terminal device acquired from the terminal device. detecting that the vehicle is being used by the user if the vehicle is within the distance;
The vehicle rental service management device according to any one of claims 2 to 4. a reception unit that receives a vehicle use request from a user and performs processing to enable the user to use the vehicle;
a code information providing unit that provides first code information to an on- vehicle device mounted on the vehicle to enable payment regarding replenishment of energy to the vehicle;
a payment processing unit that performs procedures for payment of the energy refilled to the vehicle with an energy replenishment device that replenishes the energy to the vehicle;
Equipped with
The code information providing unit provides the first code information to the in- vehicle device when it is detected that the vehicle is being used by the user ,
The payment processing unit performs a procedure for payment of the consideration based on information on a request for payment of the energy refilled to the vehicle, which is sent by the energy replenishment device after the replenishment of energy to the vehicle is completed.
Vehicle rental service management device. The in-vehicle device includes a display device,
the display device displays an image based on the first code information;
The vehicle rental service management device according to claim 6. The first code information is information for displaying an image that is optically recognized by an energy replenishment device that replenishes energy to the vehicle.
The vehicle rental service management device according to any one of claims 1 to 7. a reception unit that receives a vehicle use request from a user and performs processing to enable the user to use the vehicle;
Providing permission information for permitting payment regarding replenishment of energy to the vehicle to an energy replenishment device that replenishes energy to the vehicle, the energy replenishment device being located at a location determined to be the same as location information of the vehicle. a permission information provision department;
a payment processing unit that performs a procedure for payment of the energy refilled to the vehicle with an energy replenishment device located at a location determined to be the same as the location information of the vehicle;
Equipped with
The permission information providing unit provides the permission information to an energy replenishment device located at a location determined to be the same as location information of the vehicle when it is detected that the vehicle is being used by the user. death,
The payment processing unit is configured to receive a request for payment of the energy refilled to the vehicle, which is sent by the energy replenishment device located at a location determined to be the same as the location information of the vehicle after the replenishment of energy to the vehicle is completed. carrying out procedures for payment of said consideration based on the information;
Vehicle rental service management device. The permission information includes second code information for displaying an image that is optically recognized by the user's terminal device,
detecting that the user has refilled the vehicle with energy when information based on the second code information is received from the user's terminal device;
The vehicle rental service management device according to claim 9. The computer is
Accepting a request for the use of a vehicle from a user and performing processing to enable the user to use the vehicle;
when it is detected that the vehicle is being used by the user, providing first code information to the user's terminal device to enable payment for replenishing energy to the vehicle ;
After the replenishment of energy to the vehicle is completed, the compensation for the energy replenished to the vehicle is sent based on the information of the payment request for the energy replenished to the vehicle, which is sent by the energy replenishment device that replenishes the energy to the vehicle. carry out payment procedures,
Vehicle rental service management method. to the computer,
Accepting a request for the use of a vehicle from a user and performing processing to enable the user to use the vehicle;
When it is detected that the vehicle is being used by the user, causing the user's terminal device to provide first code information for enabling payment for replenishing energy to the vehicle ;
After the replenishment of energy to the vehicle is completed, the compensation for the energy replenished to the vehicle is sent based on the information of the payment request for the energy replenished to the vehicle, which is sent by the energy replenishment device that replenishes the energy to the vehicle. carry out payment procedures ,
program.

Images