JP4819961B1 - Vehicle rental return system - Google Patents

Abstract

The present invention issues a loan certificate that is free from typographical errors while avoiding the risk of leakage of personal information.
A vehicle rental return system 1 is a system for managing the rental and return of vehicles, an OCR reading unit 32 for reading an image of a vehicle lender's identification card, and a predetermined area of the read image Issue an OCR process to obtain a character code and obtain a character image from another predetermined area, and issue a loan certificate that certifies vehicle lending using the obtained character code and character image And an issuing unit 37d.
[Selection] Figure 3

Description

  The present invention relates to a vehicle rental return system for managing vehicle rental and return, and a loan certificate issuing method for issuing a loan certificate for certifying vehicle rental.

  Conventionally, a system in which a vehicle rental return machine for unattended reception is installed in a rental car office has been proposed (see Patent Documents 1 and 2). Such a vehicle rental return system can be classified into a key centralized management type and an in-vehicle system type. In the key centralized management type, the key is centrally managed by an apparatus different from the vehicle, and in the in-vehicle system type, the vehicle is managed by the in-vehicle apparatus.

Japanese Patent No. 29967856 Japanese Patent No. 3663410

  By the way, when renting a vehicle, it is necessary to issue a certificate (hereinafter referred to as “loan certificate”) certifying the renting of the vehicle to the lender. However, in order to issue a rental certificate that describes personal information such as the name and address of the lender, it is necessary to store the personal information in the vehicle rental return system. Therefore, if there is an unauthorized access to the vehicle rental return system or if the vehicle rental return machine is stolen, there is a risk of leakage of personal information. Although it is possible to read characters by processing OCR (Optical Character Recognition) on the driver's license and use the character code in the loan certificate, the current OCR technology prevents erroneous recognition of characters. I can't.

  SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned problems, and its object is to provide a vehicle rental return system and a rental which can issue a proof of no typographical error while avoiding the risk of leakage of personal information. It is to provide a certificate issuing method.

In order to solve the above problems, a vehicle rental return system according to an embodiment of the present invention is a vehicle rental return system that manages the rental and return of vehicles, and displays an image of a driver's license of the vehicle lender. A reading unit for reading, a storage unit for preliminarily storing a license number written in the driver's license of the vehicle lender, and, if the read image is a prescribed driving license, the driving license; A first determination unit that determines an area in which an expiration date is written, an area in which a license number is written, an area in which a name is written, and an area in which an address is written, of the image area; the expiration date acquires a character code indicating the expiration date and license number by performing OCR processing for the area which has regions with the license number is described that is described, a region in which the names are listed below Lending of the vehicle based on an acquisition unit for acquiring a character image from the area where the address is described, and the obtained prestored license number in the storage unit and the license number included in the character code When it is determined that the second determination unit that determines appropriateness and the rental of the vehicle is appropriate, a character image of the name is pasted in an area indicating a driver name of the rental certificate, and the rental A text image of the address is pasted on the area indicating the address of the certificate, a character code indicating the license number is pasted on the area indicating the license number of the rental certificate, and the expiration date of the rental certificate is set. An issuing unit that issues a rental certificate for certifying the rental of the vehicle by pasting a character code indicating the expiration date in the area shown, and the name and address of the vehicle lender of the vehicle in the storage unit Do not remember your personal information Characterized in that it avoids the risk of.

  ADVANTAGE OF THE INVENTION According to this invention, it is possible to provide the vehicle rental return system and the rental certificate issuing method which can issue the rental certificate without a typographical character, avoiding the risk of leaking personal information.

It is a lineblock diagram of a vehicle rental return system in an embodiment of the present invention. It is a general-view figure of the vehicle rental return machine in embodiment of this invention. It is a figure which shows the function of the data center and vehicle rental return machine in embodiment of this invention. It is a flowchart which shows the rental procedure of the rental car in embodiment of this invention. It is a figure which shows the management table on the memory | storage part in embodiment of this invention. It is a flowchart which shows the issuing procedure of the rental certificate in embodiment of this invention. It is a figure which shows the driver's license image in embodiment of this invention. It is a figure which shows the loan certificate in embodiment of this invention. It is a flowchart which shows the return procedure of the rental car in embodiment of this invention. It is a flowchart which shows the calculation procedure of the unsettled amount of fuel in the embodiment of the present invention.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a configuration diagram of a vehicle rental return system 1 according to an embodiment of the present invention. Here, assuming that a rental car is used, it is assumed that a vehicle rental return machine 30 is installed in each sales office of the rental car company. These vehicle rental return machines 30 are connected to the data center 10 via a network 20 such as a VPN (Virtual Private Network).

  The data center 10 controls the vehicle rental return machine 30 and includes a DB server, an application server, a WEB server, and the like. The DB server is a device that manages various data related to rental business and return business of rental cars. The application server is a device that defines a cooperation scenario between the vehicle rental return machine 30 and the DB server. The WEB server can be connected to other systems (such as an existing reservation dispatch system) via the Internet.

  On the other hand, the vehicle rental return machine 30 is an unattended reception terminal that acts as a rental car rental service and return service, and as shown in FIG. 2, a display unit 31, an OCR reading unit 32, a key return reception port 33, , A card reading unit 34, a printing unit 35, a key lending / dispensing port 36, and a CPU 37 (not shown). The display unit 31 is a touch panel or the like for displaying an operation screen. The OCR reading unit 32 reads an image of an identification card such as a driver's license. The key return reception port 33 is a reception port for returning a key with an IC tag. The card reading unit 34 reads a member card, a credit card, and the like. The printing unit 35 prints a rental certificate, a usage statement, and the like. The key lending / dispensing exit 36 is a dispensing exit for lending a key with an IC tag. The CPU 37 controls each processing unit and calculates / processes data.

  FIG. 3 is a diagram showing functions of the data center 10 and the vehicle rental return machine 30 in the embodiment of the present invention. Here, the description will focus on the functions related to the issuance work of the loan certificate, but it is of course possible to have other functions related to the lending business and the return business.

  As shown in this figure, the data center 10 includes a communication unit 11, a control unit 12, and a storage unit 13. The communication unit 11 is a processing unit for communicating with the vehicle rental return machine 30. The control unit 12 controls each processing unit and calculates / processes data. The storage unit 13 stores various types of data related to rental car rental and return services.

  On the other hand, the vehicle rental return machine 30 includes a control unit 37a, an acquisition unit 37b, a determination unit 37c, an issuing unit 37d, and a communication unit 38 in addition to the processing units 31 to 36 described with reference to FIG. ing. The control unit 37a performs control of each processing unit and calculation / processing of data. The acquisition unit 37b performs an OCR process on a predetermined region of the image read by the OCR reading unit 32 to acquire a character code and acquire a character image from another predetermined region. The character code is a unique number assigned to handle characters / symbols / numbers and the like by the computer, and the character image is a bitmap format image representing the characters / symbols / numbers. The determination unit 37c determines whether the rental car is suitable for rental based on the character code acquired by the acquisition unit 37b. For example, the memory | storage part 13 has memorize | stored beforehand the license number described in the driving license of the user (renter) of a rental car. In this case, the determination unit 37c determines whether the license number included in the character code acquired by the acquisition unit 37b matches the license number stored in the storage unit 13 in advance. . When the determining unit 37c determines that the rental car is appropriate, the issuing unit 37d issues a rental certificate using the character code and the character image acquired by the acquiring unit 37b.

  FIG. 4 is a flowchart showing a rental car rental procedure. First, when the user inserts a member card into the card reading unit 34 of the vehicle rental return machine 30 (step S1), the customer number is read from the member card, a prior guidance screen is displayed on the display unit 31 and a reservation inquiry is made. Is performed (step S2). That is, when a user reserves a rental car, as shown in FIG. 5, management data including items such as a reservation reception number, a customer number, a license number, and reservation contents is stored in the management table T on the storage unit 13 in advance. It has come to be remembered. The reservation reception number is an identification number that is unique for each reservation reception. The customer number is a unique identification number for each customer. The license number is a license number written on the customer's driver's license. The reservation contents are reserved departure date / time, return date / time, vehicle number, and the like. Of course, the configuration of the management table T is not limited to this. If the customer number read from the membership card is “9012”, the management data stored in the same record as the customer number “9012” is read from the management table T, and the vehicle rental return machine 30 Sent to. Next, when the user sets a driver's license in the OCR reading unit 32 of the vehicle rental return machine 30 and instructs to start reading (step S3), a rental certificate is issued (generated) according to the procedure described later (step S4). ). The scanner employed in the OCR reading unit 32 may be a suction type or a flat type. However, when a suction type scanner is employed, it is preferable to provide a slit that moderately presses the reading target from the top in accordance with the reading surface. In this way, a clear image can be read even if the driver's license is curved. Thereafter, after confirming the scheduled loan contents, confirming the charge according to the scheduled loan contents, and performing the settlement process, the loan certificate is printed from the printing unit 35, and the key is paid out from the key lending outlet 36 ( Steps S5 → S6 → S7 → S8 → S9).

  FIG. 6 is a flowchart showing a procedure for issuing a loan certificate. First, it is determined whether the image read by the OCR reading unit 32 is a specified driver's license. If the image is a specified driver's license, the area of the driver's license image is determined (steps S11 → S12). → S13). For example, when a driver's license image 50 as shown in FIG. 7 is read, an OCR is recorded for an area 53 in which the expiration date is described and an area 54 in which the license number is described in the driver's license image 50. Processing is performed, and a character code indicating the expiration date and the license number is acquired (step S14). In addition, a character image is extracted from the area 51 where the name is written and the area 52 where the address is written in the driver's license image 50 (step S15). Here, the license number acquired by the OCR process matches the license number “XXXXXX” in the management table T, and the expiration date acquired by the OCR process is the result of the management table T. If it does not exceed the date and time, it is determined that the rental car is appropriate, and a rental certificate is issued in the following procedure (step S16 → 17). That is, as shown in FIG. 8, the character image of the name area 51 of the driver's license image 50 is pasted on the area 61 indicating the driver name of the rental certificate 60. In addition, the character image of the address area 52 of the driver's license image 50 is pasted on the area 62 indicating the address of the loan certificate 60. On the other hand, in the area 64 indicating the license number of the loan certificate 60, the license number acquired by the OCR process is described. Further, an expiration date acquired by the OCR process is written in an area 63 indicating the expiration date of the loan certificate 60.

  As described above, according to the vehicle rental return system 1 in the embodiment of the present invention, it is possible to issue a loan certificate without typographical errors while avoiding the risk of leakage of personal information. That is, the expiration date area 53 and the license number area 54 are areas where numbers are written, whereas the name area 51 and the address area 52 are areas where kanji and hiragana are written. is there. Therefore, since a name and address having a high recognition rate are handled as character images without performing OCR processing, it is possible to issue a loan certificate with no erroneous characters. Also, it can be considered that the expiration date and license number do not correspond to personal information, whereas the name and address are clearly personal information. In this respect, since the storage unit 13 does not store personal information such as name and address, the risk of leakage of personal information can be avoided. In addition, since the license number and the expiration date are subjected to OCR processing to acquire the character code, the loan certificate 60 can be issued appropriately and quickly. That is, before issuing the loan certificate 60, the identity can be confirmed by the license number obtained by the OCR process, and the validity of the license is confirmed by the expiration date obtained by the OCR process. be able to.

  In addition, the area | region which performs an OCR process, and the area | region which acquires a character image are not limited to an above-described specific example. For example, the OCR process can be performed on the area where the type of license is described, or a character image can be acquired from the area where the license conditions are described.

  Further, the contents of the loan certificate 60 are not limited to the specific examples described above. For example, the entire driver's license image 50 may be further pasted on the margin portion of the rental certificate 60. In addition, of course, the management data stored in the management table T and various data input from the vehicle rental return machine 30 can be described in the loan certificate 60.

  By the way, conventionally, it was not possible to pay for the fuel used when returning the rental car. In order to solve this problem, it is conceivable to provide a rental car with a measuring instrument for fuel used and a device for measuring and transmitting the travel distance, but such equipment requires a great deal of cost. Therefore, the vehicle rental return system 1 according to the embodiment of the present invention employs the following method in order to calculate the unsettled amount of fuel without adding new equipment to the rental car.

  FIG. 9 is a flowchart showing a rental car return procedure. First, when a user inserts a key with an IC tag into the key return receiving port 33 of the vehicle rental return machine 30 (step S21), the vehicle number is read from the IC tag and a reservation inquiry is made (step S22). Since the reservation inquiry has already been described, detailed description is omitted here. Next, an unsettled amount of fuel is calculated by a procedure described later (step S23), and the unsettled amount of fuel and other unsettled amounts (extended use, etc.) are summed. Thereafter, confirmation of the unsettled amount after summation and settlement processing are performed, and a usage statement is printed from the printing unit 35 (steps S24 → 25 → 26).

  FIG. 10 is a flowchart showing a procedure for calculating the unsettled amount of fuel. First, the staff describes the travel distance at the time of departure on a document (hereinafter referred to as “vehicle document”) mounted on the rental car to be rented (step S31), and the travel distance at the time of departure is printed on the rental certificate. (Step S32). When the rental car is rented, the user checks the travel distance at departure described in the in-vehicle document and the rental certificate with the meter (step S33). Moreover, when returning using a rental car, a user describes the travel distance at the time of return in a vehicle-mounted document, and inputs the travel distance at the time of return to the vehicle rental return machine 30 (step S34-> S35-> S36). Thereby, the departure travel distance, the return travel distance, the travel distance difference between the departure time and the return time are displayed on the display unit 31 of the vehicle rental return machine 30, and the user is confirmed whether there is an error in the content (step) S37). When the user's confirmation is obtained, an unsettled amount of fuel is calculated based on the fuel consumption rate for each vehicle, the fuel unit price, and the difference in travel distance between departure and return (step S38). The reason for adopting such a calculation method is that the fuel consumption rate differs for each vehicle, and the fuel unit price also varies. The calculation process in step S38 may be performed by the control unit 37a of the vehicle rental return machine 30 or the control unit 12 of the data center 10. Similarly, the fuel consumption rate and fuel unit price for each vehicle may be stored on the vehicle rental return machine 30 side, or may be stored on the data center 10 side.

  As described above, according to the vehicle rental return system 1 according to the embodiment of the present invention, the user can input the travel distance at the time of return to the vehicle rental return machine 30, so that new equipment is added to the rental car. It is possible to calculate the unsettled amount of fuel. Further, since the unsettled amount of fuel is calculated based on the fuel consumption rate for each vehicle, the fuel unit price, and the difference in travel distance between departure and return, the unsettled amount can be calculated with high accuracy. Furthermore, since the mileage at the time of return is described in the in-vehicle document that is a paper medium, even when the distance between the vehicle rental return machine 30 and the rent-a-car is far away, the user can return correctly while looking at the in-vehicle document It is possible to input the mileage. In addition, since the distance traveled at the time of departure, the distance traveled at the time of return, and the difference between the distance traveled at the time of departure and at the time of return are displayed on the display unit 31 to prompt the user to confirm, the user is encouraged to find an erroneous input be able to.

  Although the case of using a rental car has been described here, the present invention is not limited to this. That is, the present invention can be applied to a system that needs to manage the rental and return of vehicles, such as car sharing for sharing vehicles.

  If the driver's license is converted to an IC card, the information written on the driver's license will be written on the IC chip. In this case, too, the personal information is read from the IC driver's license and rented The technical idea of using it in the proof is the same. That is, since there is no need to store personal information in the vehicle rental return system 1, there is no risk of personal information leaking. However, in this case, it is possible to read the license number and the expiration date from the IC driver's license without performing OCR processing. When the password is required for this reading, the display unit 31 of the vehicle rental return machine 30 can be used.

  In addition, the present invention can be realized not only as a vehicle rental return system 1, but also as a rental certificate issuing method using a characteristic processing unit provided in such a vehicle rental return system 1 as a step. These steps can also be realized as a program for causing a computer to execute. It goes without saying that such a program can be distributed via a recording medium such as a CD-ROM or a transmission medium such as the Internet.

DESCRIPTION OF SYMBOLS 1 ... Vehicle rental return system 10 ... Data center 11 ... Communication part 12 ... Control part 13 ... Memory | storage part 30 ... Vehicle rental return machine 31 ... Display part 32 ... OCR reading part 33 ... Key return reception port 34 ... Card reading part 35 ... Printing unit 36 ... Key lending / dispensing exit 37a ... Control unit 37b ... Acquisition unit 37c ... Determination unit 37d ... Issuing unit 38 ... Communication unit

Claims (1)

A vehicle rental return system for managing vehicle rental and return,
A reading unit for reading an image of a driver's license of the vehicle lender;
A storage unit for preliminarily storing the license number described in the driver's license of the vehicle lender;
If the scanned image is a prescribed driver's license, the area of the driver's license image, the area where the expiration date is written, the area where the license number is written, and the name are written A first determination unit that determines a region and a region where an address is described;
OCR processing is performed on the area where the expiration date is written and the area where the license number is written to obtain a character code indicating the expiration date and the license number, and the area where the name is written An acquisition unit for acquiring a character image from an area where the address is described ;
A second determination unit for determining whether the vehicle is lent based on a license number included in the acquired character code and a license number stored in advance in the storage unit;
When it is determined that the vehicle is rented properly, the character image of the name is pasted on the area indicating the driver name of the rental certificate, and the address of the address is displayed on the area indicating the address of the rental certificate. A character image is pasted, a character code indicating the license number is pasted in an area indicating the license number of the rental certificate, and a character code indicating the expiration date is displayed in an area indicating the expiration date of the loan certificate by pasting, and a issuing unit for issuing a lending card to prove lending of the vehicle,
A vehicle rental return system characterized by avoiding the risk of leakage of personal information by not storing the name and address of the vehicle renter in the storage unit .

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