JP2021140457A - Vehicle rental service management apparatus, vehicle rental service management method, and program - Google Patents

Abstract

To provide a vehicle rental service management apparatus, a vehicle rental service management method, and a program therefor which, with simple processing, can determine and permit authorized supplement of energy by a user who rents a vehicle.SOLUTION: A vehicle rental service management apparatus includes: a reception unit for receiving a request for use of a vehicle from a user to carry out processing allowing the user to use the vehicle; and a code information providing unit for providing a terminal device of the user with first code information for allowing supplement of energy to the vehicle. When it is detected that the user is using the vehicle, the code information providing unit provides the terminal device with the first code information.SELECTED DRAWING: Figure 2

Description

The present invention relates to a vehicle rental service management device, a vehicle rental service management method, and a program.

Conventionally, vehicle rental services such as a rental car service and a car sharing service for renting one vehicle to a plurality of users have been operated. In the rental car service, the clerk of the service shop manages the vehicle, and when the user returns the rented vehicle, it is generally returned in a refueled state. On the other hand, in the car sharing service, a vehicle parked at a base such as an unmanned parking lot is shared by multiple users, and the usage fee generally includes the fuel price. Is. For this reason, the car sharing service does not stipulate refueling at the time of return. In other words, in the car sharing service, it is up to the user to refuel the vehicle.

In the car sharing service, for example, the user refuels using an IC card for paying refueling, which is installed in the rented vehicle. Therefore, in the car sharing service, problems such as theft, loss, and unauthorized use of the IC card may occur. For example, if the IC card is stolen or lost, the next user will not be able to use the vehicle.

Regarding this, in the car sharing service, a technique for preventing unauthorized use of an IC card or the like is disclosed. For example, in Patent Document 1, by detecting unauthorized use of a refueling payment card, subsequent use is disabled and damage is prevented. For example, in Patent Document 2, the IC card itself is unnecessary by refunding the refueling fee paid by the user by cash or other means after using the vehicle.

Japanese Unexamined Patent Publication No. 2015-114679 Japanese Unexamined Patent Publication No. 2011-221647

However, the technique of Patent Document 1 cannot prevent the theft or loss of the refueling payment card itself. In the technique of Patent Document 2, since the user pays (replaces) the refueling fee once, the procedure becomes complicated and the convenience in the car sharing service is impaired.

The present invention has been made based on the above-mentioned problem recognition, and is a vehicle rental service management device capable of determining and allowing a legitimate energy replenishment by a user who receives a vehicle rental by a simple process. The purpose is to provide vehicle rental service management methods and programs.

The vehicle rental service management device, the vehicle rental service management method, and the program according to the present invention have the following configurations.
(1): The vehicle rental service management device according to one aspect of the present invention has a reception unit that receives a vehicle usage request from a user and performs processing for the user to use the vehicle. The code information providing unit includes a code information providing unit that provides the terminal device of the user with the first code information for enabling the replenishment of energy to the vehicle, and the code information providing unit is provided by the user to the vehicle. It is a vehicle rental service management device that provides the first code information to the terminal device when it is detected that it is being used.

(2): In the aspect of the above (1), when the information indicating that the user is within a predetermined range around the vehicle is acquired, the vehicle rental service management device is said by the user. It is further provided with a detection unit that detects that the vehicle is being used.

(3): In the aspect of (2) above, in the detection unit, the lid opening / closing information indicating the open / closed state of the lid of the energy replenishment port included in the vehicle, which is acquired from the vehicle, is open. When indicating that, it is detected that the vehicle is being used by the user.

(4): In the embodiment (2) or (3), the detection unit has connection information obtained from the vehicle, which represents a connection state of short-range wireless communication between the vehicle and the terminal device. When indicating that the short-range wireless communication is connected between the vehicle and the terminal device, it is detected that the vehicle is being used by the user.

(5): In any one of the above (2) to (4), the detection unit uses the position information of the vehicle acquired from the vehicle and the position of the terminal device acquired from the terminal device. When the distance between the vehicle and the terminal device obtained based on the information is within a predetermined distance, it is detected that the vehicle is being used by the user.

(6): The vehicle rental service management device according to one aspect of the present invention has a reception unit that receives a vehicle usage request from a user and performs processing for the user to use the vehicle. The code information providing unit includes a code information providing unit that provides the terminal device of the user with the first code information for enabling the replenishment of energy to the vehicle, and the code information providing unit is provided by the user to the vehicle. It is a vehicle rental service management device that provides the first code information to the in-vehicle device mounted on the vehicle when it is detected that the vehicle is being used.

(7): In the aspect of (6) above, the in-vehicle device includes a display device, and the display device displays an image based on the first code information.

(8): In any one of the above (1) to (7), the first code information is for displaying an image optically recognized by the energy replenishing device that replenishes the vehicle with energy. It is information.

(9): The vehicle rental service management device according to one aspect of the present invention has a reception unit that receives a vehicle usage request from a user and performs processing for the user to use the vehicle. Permission to provide permission information for permitting replenishment of energy to the vehicle to an energy replenishing device for replenishing energy to the vehicle and at a position determined to be the same as the position information of the vehicle. The permission information providing unit includes an information providing unit, and when it is detected that the vehicle is being used by the user, the permission information providing unit determines that the permission information is the same as the position information of the vehicle. It is a vehicle rental service management device provided to the energy replenishment device at the location.

(10): In the aspect of (9) above, the permission information includes a second code information for displaying an image optically recognized by the user's terminal device, and is transmitted from the user's terminal device. When the information based on the second code information is received, it is detected that the user has replenished the vehicle with energy.

(11): In the vehicle rental service management method according to one aspect of the present invention, the computer receives a vehicle usage request from the user and performs a process for enabling the user to use the vehicle. When it is detected that the vehicle is being used by the user, the vehicle rental provides the terminal device of the user with the first code information for enabling the replenishment of energy to the vehicle. It is a service management method.

(12): The program according to one aspect of the present invention causes a computer to receive a vehicle use request from a user and perform a process for enabling the user to use the vehicle, and the use thereof. It is a program that causes a terminal device of the user to provide first code information for enabling replenishment of energy to the vehicle when it is detected that the vehicle is being used by a person.

According to the above-described aspects (1) to (12), it is possible to determine and allow a legitimate replenishment of energy by a user who rents out a vehicle by a simple process.

It is a figure which shows an example of the use environment of the vehicle rental service management apparatus which concerns on embodiment. It is a figure which shows an example of the structure of the vehicle rental service management apparatus which concerns on embodiment. It is a figure which shows an example of the whole flow of the procedure of refueling a vehicle in the vehicle rental service which adopted the vehicle rental service management device which concerns on embodiment. It is a flowchart which shows an example of the flow of the process executed when the vehicle is refueled in the vehicle rental service management device. It is a figure which shows another example of the whole flow of the procedure of refueling a vehicle in the vehicle rental service which adopted the vehicle rental service management device which concerns on embodiment.

Hereinafter, the vehicle rental service management device, the vehicle rental service management method, and the embodiment of the program of the present invention will be described with reference to the drawings. In the following description, it is assumed that the vehicle rental service is a so-called car sharing service in which a plurality of users share a vehicle parked at a base such as an unmanned parking lot.

The vehicle rented in the vehicle rental service is, for example, a vehicle such as a two-wheeled vehicle, a three-wheeled vehicle, or a four-wheeled vehicle. These vehicles are vehicles that travel by utilizing the driving force of an internal combustion engine that uses fuel as an energy source, such as a diesel engine or a gasoline engine. For this reason, the user of the vehicle rental service goes to a gas station such as a gas station by boarding the rented vehicle, and replenishes the vehicle with energy (light oil or gasoline) at the gas station to which the vehicle is rented. .. Vehicles rented out in the vehicle rental service include, for example, vehicles that run using the driving force of an electric motor (electric motor) that uses electricity supplied from a battery (secondary battery) as an energy source (so-called BEV (Battery)). Electric Vehicle)), etc. may be used. The vehicle rented in the vehicle rental service may be, for example, a vehicle (so-called HEV (Hybrid Electric Vehicle)) that travels by utilizing a driving force that combines an internal combustion engine and an electric vehicle. In these cases, the user of the vehicle rental service goes to a charging station or the like together with the vehicle to replenish energy (electric power, fuel such as gasoline in the case of HEV may be included). In the following description, it is assumed that the vehicle rented in the vehicle rental service is a vehicle that travels by utilizing the driving force of an internal combustion engine that uses gasoline as fuel.

[Usage environment of vehicle rental service management device]
FIG. 1 is a diagram showing an example of a usage environment of the vehicle rental service management device according to the embodiment. The vehicle rental service management device 100 communicates with the vehicle M to be rented (hereinafter referred to as “sharing vehicle M”), the terminal device T, and the gas station GS, respectively, via the network NW. The network NW is a communication network for wireless communication including, for example, the Internet, a WAN (Wide Area Network), a LAN (Local Area Network), a provider device, a wireless base station, and the like. FIG. 1 shows a state in which one sharing vehicle M is connected to the vehicle rental service management device 100 via the network NW, but there may be a plurality of sharing vehicles M.

The vehicle rental service management device 100 manages the rental of the sharing vehicle M in the car sharing service. The vehicle rental service management device 100, for example, accepts a request for use of the sharing vehicle M (including a usage reservation) from a user U who uses the car sharing service, and enables the user U to use the sharing vehicle M. Processing for the purpose, detection of the usage status of the rented sharing vehicle M, and the like are performed. User U is an example of a "user" in the claims.

The process for enabling the user U to use the sharing vehicle M is, for example, ensuring that the sharing vehicle M requested by the user U cannot be used by another user. It includes a process and a process of transmitting the information of the user U required when the user U actually starts using the information to the sharing vehicle M in advance. The information of the user U required when the user U actually starts using is, for example, in order to unlock the door of the sharing vehicle M in the scene where the user U actually starts using. This is information for identifying the user U who has received the usage request by collating with the information input by the user U (for example, having the reading device included in the sharing vehicle M read the information).

The usage status of the sharing vehicle M includes information on whether or not the sharing vehicle M is being used by the rented user U, the position information of the sharing vehicle M, and the gasoline loaded on the sharing vehicle M. It includes the current status detected for the sharing vehicle M, such as the remaining amount information. When the vehicle rental service management device 100 detects that the user U is in a situation of refueling the sharing vehicle M, the vehicle rental service management device 100 provides gasoline replenishment code information for enabling the sharing vehicle M to be refueled. It is provided to the terminal device T via the network NW. The gasoline replenishment code information is, for example, information that enables refueling to the sharing vehicle M only once, or information that can be used only for a predetermined time (period) considered necessary for refueling the sharing vehicle M. Is. After the refueling of the sharing vehicle M is completed, the vehicle rental service management device 100 performs a procedure for payment of the consideration for the refueled gasoline with the gas station GS. The gasoline replenishment code information is an example of "first code information" in the claims.

The terminal device T is a terminal device owned by a user U who uses a car sharing service, such as a smartphone or a tablet terminal. The terminal device T is carried by the user U, and the procedure for renting (including the rental reservation) of the sharing vehicle M is performed according to the operation by the user U. In the terminal device T, an application for receiving a car sharing service (hereinafter, referred to as a "car sharing application") or the like is executed. When using the car sharing service, the user U joins (registers) the car sharing service in advance from the car sharing application. When joining the car sharing service, the user U operates the terminal device T to provide information for identifying the user U, such as a name, gender, date of birth, and driver's license number, as a car sharing application. Enter in. Then, the car sharing application transmits the user information (hereinafter referred to as "registered user information") associated with the input information for identifying the user U to the vehicle rental service management device 100 via the network NW. Send to. At this time, the car sharing application also transmits, for example, identification information for identifying the terminal device T such as the terminal device ID to the vehicle rental service management device 100 via the network NW. As a result, the user U's enrollment in the car sharing service is completed, and for example, the user ID is given. After that, when the user U receives the rental of the sharing vehicle M, the user U logs in to the car sharing application with the assigned user ID, and the logged-in car sharing application is used to search for the sharing vehicle M and set the usage date. (Reservation) etc. Since the present invention mainly focuses on the procedure and processing when refueling the sharing vehicle M, the method of joining the car sharing service by the user U and the method of requesting the use of the sharing vehicle M ( A more detailed description of (including the usage reservation method) will be omitted.

It is also conceivable that the user U owns a plurality of terminal devices and installs a car sharing application on each terminal device. In this case, the user U can log in with the same user ID assigned to any terminal device and execute the car sharing application. The car-sharing application executed in each terminal device exchanges each information with the vehicle rental service management device 100 together with identification information for identifying each terminal device such as a terminal device ID. .. Thereby, the vehicle rental service management device 100 can distinguish each of the plurality of car sharing applications logged in and executed with the same user ID by exchanging information together with the information, for example, by the terminal device ID or the like. That is, the vehicle rental service management device 100 makes a usage request (including usage reservation) for the sharing vehicle M even when there are a plurality of terminal devices logged in with the same user ID and executing the car sharing application. It is possible to distinguish between the terminal device T used in the case and other terminal devices.

The car sharing application is also logged in and executed by the user U when the user U uses the sharing vehicle M. At this time, the car sharing application uses the network NW to provide position information (hereinafter referred to as "terminal position information") representing the current position acquired from a position sensor such as GPS (Global Positioning System) provided in the terminal device T. It is transmitted to the vehicle rental service management device 100 via. The car sharing application is an image based on gasoline replenishment code information transmitted (provided) via the network NW by the vehicle rental service management device 100 when the user U refuels the sharing vehicle M (hereinafter, The "refueling request image") is displayed on a display device such as an LCD (Liquid Crystal Display) or an organic EL (Electroluminescence) provided in the terminal device T. The car-sharing application is not limited to displaying the refueling request image based on the gasoline replenishment code information on the display device, but also if the content of the gasoline replenishment code information is transmitted by the communication function of the short-range wireless communication provided in the terminal device T. good.

When the user U starts using the sharing vehicle M, for example, the information stored in the rental IC card used in the car sharing service, the IC card type driver's license, or the like is stored in the sharing vehicle M. It can be used by having it read by a reading device provided in. As described above, since the present invention mainly focuses on the procedure and processing when refueling the sharing vehicle M, a more detailed description of the method for enabling the sharing vehicle M will be described. Is omitted.

The user U uses the sharing vehicle M when requesting the use of the sharing vehicle M, carries the terminal device T in a state of being logged in to the car sharing application and executed, and uses the sharing vehicle M. The sharing vehicle M in a state of being made available by the user U sequentially transmits vehicle information representing the current status of use to the vehicle rental service management device 100 via the network NW. The vehicle information includes information on whether or not the sharing vehicle M is being used by the rented user U described above, current position information of the sharing vehicle M (hereinafter referred to as "vehicle position information"), and current information. In addition to the information on the remaining amount of gasoline, for example, information indicating the open / closed state of the lid of the fuel filler port (hereinafter, referred to as "cover opening / closing information") is also included. The fuel filler port is an example of an "energy replenishment port" in the claims.

Further, in the vehicle information, for example, the terminal device T used when requesting the use of the sharing vehicle M in which the car sharing application is executed (user U is logged in) by short-range wireless communication. Information indicating the connection status of short-range wireless communication with and from (hereinafter, referred to as "connection information") may be included. The short-range wireless communication is, for example, short-range wireless communication such as Wi-Fi or Bluetooth (registered trademark). The connection information indicates the connection state in the short-range wireless communication that communicates within a predetermined communication range, such as whether or not the short-range wireless communication connection is established between the sharing vehicle M and the terminal device T. It can be said that it is information indicating whether or not there is a user U who carries the terminal device T within a predetermined distance such as inside or around the sharing vehicle M.

The gas station GS is a so-called gas station that supplies replenishable fuel to the sharing vehicle M, such as light oil and gasoline. Generally, it is considered that a plurality of gas stations for supplying gasoline are installed in the gas station GS, but in FIG. 1, one gas station installed in the gas station GS is used as the gas station GS. It is shown as. The gas station GS includes, for example, a reading device (for example, a camera) that optically reads the refueling request image based on the gasoline replenishment code information provided and displayed on the terminal device T by the vehicle rental service management device 100. ) Reads, the gasoline indicated by the gasoline replenishment code information can be supplied. The gas station GS is not limited to the configuration in which the refueling request image displayed on the terminal device T is read by the reading device, but the gas station GS receives the content of the gasoline replenishment code information transmitted by the terminal device T by short-range wireless communication. It may be possible to supply the gasoline indicated by the gasoline replenishment code information. In this case, the reading device included in the gas station GS includes a wireless communication device that communicates with the terminal device T by short-range wireless communication.

After the refueling of gasoline to the sharing vehicle M is completed, the gas station GS transmits information indicating the refueling result (that is, the amount of refueled gasoline) to the vehicle rental service management device 100 via the network NW. As a result, the vehicle rental service management device 100 performs the payment procedure for the gasoline refueled to the sharing vehicle M. In other words, the vehicle rental service management device 100 and the gas station GS purchase and pay for the gasoline refueled to the sharing vehicle M by an electronic payment system using the gasoline replenishment code information provided to the terminal device T. .. The gas station GS is an example of an "energy replenisher" within the scope of the claims.

[Configuration of vehicle rental service management device 100]
Next, the configuration of the vehicle rental service management device 100 will be described. FIG. 2 is a diagram showing an example of the configuration of the vehicle rental service management device 100 according to the embodiment. The vehicle rental service management device 100 includes a storage unit 110, a communication unit 120, a reception unit 130, a data management unit 140, a detection unit 150, and a code information providing unit 160.

In the communication unit 120, the reception unit 130, the data management unit 140, the detection unit 150, and the code information providing unit 160, for example, a hardware processor such as a CPU (Central Processing Unit) executes a program (software). It is realized by executing. Some or all of these components are hardware such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), GPU (Graphics Processing Unit) It may be realized by (including circuits), or it may be realized by the cooperation of software and hardware. Some or all of the functions of these components may be realized by a dedicated LSI. The program may be stored in advance in a storage device (a storage device including a non-transient storage medium) such as an HDD (Hard Disk Drive) or a flash memory included in the vehicle rental service management device 100, or a DVD or a CD. -It is stored in a removable storage medium (non-transient storage medium) such as a ROM, and when the storage medium is attached to the drive device included in the vehicle rental service management device 100, the vehicle rental service management device 100 can be installed. It may be installed in the HDD or flash memory provided. The vehicle rental service management device 100 may be realized in a server device or a storage device incorporated in a cloud computing system. In this case, the function of the vehicle rental service management device 100 may be realized by a plurality of server devices and storage devices in the cloud computing system.

The storage unit 110 has at least the information of the sharing vehicle M registered in the car sharing service (hereinafter referred to as "registered vehicle information") and the registered use of the user U who has joined (registered) the car sharing service. The person information and the management database (DB) generated by the data management unit 140 are stored. FIG. 2 shows a case where the registered vehicle information 112, the registered user information 114, and the management DB 116 are stored in the storage unit 110, respectively. FIG. 2 shows an example of a configuration in which the storage unit 110 is a component provided inside the vehicle rental service management device 100. The storage unit 110 manages the vehicle rental service as a storage device in the cloud computing system. It may be configured to be connected to the outside of the device 100.

The communication unit 120 communicates with the terminal device T, the sharing vehicle M, and the gas station GS via the network NW to exchange information. The communication unit 120 receives the registered user information transmitted by the terminal device T via the network NW and the information of the usage request (including the usage reservation) of the sharing vehicle M, and receives each received information as the reception unit. Output to 130. The communication unit 120 receives the terminal position information transmitted by the terminal device T via the network NW, and outputs the terminal position information to the data management unit 140. The communication unit 120 receives the vehicle information transmitted by the sharing vehicle M via the network NW, and outputs the received vehicle information to the data management unit 140. The communication unit 120 transmits the gasoline replenishment code information output by the code information providing unit 160 to the terminal device T via the network NW. The communication unit 120 receives information on the amount of gasoline refueling and information on the payment request transmitted by the gas station GS via the network NW, and outputs each of the received information to, for example, a payment processing unit (not shown). .. The payment processing unit (not shown) performs a payment procedure for paying the price of gasoline to the gas station GS based on the information output by the communication unit 120.

The reception unit 130 joins the car sharing service of the user U and accepts the request for the use of the sharing vehicle M by the user U based on the respective information output by the communication unit 120. The reception unit 130 stores information (not shown) for associating the registered vehicle information of the sharing vehicle M that has undergone the reception process with the registered user information of the user U who has received the usage request in the storage unit 110. ..

The data management unit 140 refers to the information for associating the registered vehicle information and the registered user information stored in the storage unit 110 with the management DB 116 for managing (understanding) the usage status of the sharing vehicle M. To generate. The management DB 116 is for associating the vehicle information of the sharing vehicle M that the reception unit 130 has accepted for use with the terminal position information of the terminal device T carried by the user U who uses the sharing vehicle M. It is a database.

FIG. 2 shows an example of the management DB 116 generated by the data management unit 140 and stored in the storage unit 110. In the management DB 116, for example, the vehicle state, the remaining fuel amount, the vehicle position, and the refueling palate are associated with each vehicle ID which is the identification information of the sharing vehicle M. The vehicle state is information indicating whether or not the user U has used (rented) or made a reservation. The fuel remaining amount is information indicating the remaining amount of gasoline of the current sharing vehicle M based on the information of the remaining amount of gasoline included in the vehicle information. The vehicle position is information indicating the current position of the sharing vehicle M based on the vehicle position information included in the vehicle information. The refueling port lid is information indicating whether the refueling port lid is in the open state or the closed state in the current sharing vehicle M based on the lid opening / closing information included in the vehicle information.

Further, in the management DB 116, the user ID, the user position, and the connection state are associated with the sharing vehicle M that is used or reserved by the user U. The user ID is information indicating a user ID given to identify the user U. The user position is information indicating the current position of the user U based on the terminal position information, that is, the current position of the terminal device T. The connection state is information indicating the connection state of short-range wireless communication between the sharing vehicle M and the terminal device T based on the connection information included in the vehicle information.

The data management unit 140 stores the vehicle information and the terminal position information corresponding to the sharing vehicle M used by the user U in the storage unit 110 based on the respective information each time the communication unit 120 outputs the vehicle information and the terminal position information. The information of the management DB 116 that is being made is updated sequentially.

The detection unit 150 detects (grasps) the usage status of the sharing vehicle M by the user U based on the management DB 116 stored in the storage unit 110. For example, when the detection unit 150 represents a position where the vehicle position and the user position included in the management DB 116 are determined to be the same, the user U carrying the terminal device T is a sharing vehicle. It detects that the vehicle is within a predetermined distance such as in the vehicle or around the vehicle. For example, when the connection state included in the management DB 116 indicates that the sharing vehicle M and the terminal device T are connected by short-range wireless communication, the detection unit 150 carries the terminal device T. It is detected that the user U is within a predetermined distance such as inside or around the sharing vehicle M.

Further, the detection unit 150 detects that the sharing vehicle M is being refueled when the vehicle position included in the management DB 116 indicates the position of the gas station GS. The detection of the situation where refueling is performed by the detection unit 150 may be performed based on the refueling palate included in the management DB 116. That is, the detection unit 150 detects that the refueling port lid included in the management DB 116 is in a situation of refueling when it indicates that the refueling port lid is in the open state in the current sharing vehicle M. You may. When the detection unit 150 detects that the sharing vehicle M is being refueled, the detection unit 150 notifies the code information providing unit 160 of this.

The code information providing unit 160 provides the terminal device T with information for using the sharing vehicle M according to the usage status of the sharing vehicle M by the user U detected (grasped) by the detection unit 150. More specifically, when the code information providing unit 160 detects (understands) that the user U is refueling the sharing vehicle M by the detection unit 150, that is, from the detection unit 150. When a notification indicating that the sharing vehicle M has been refueled has been detected, the gasoline replenishment code information is output to the communication unit 120. As a result, the communication unit 120 transmits the gasoline replenishment code information output by the code information providing unit 160 to the terminal device T via the network NW. As a result, the user U can refuel the sharing vehicle M with gasoline by using the refueling request image based on the gasoline replenishment code information displayed on the terminal device T.

[Overall flow of refueling procedure]
Next, an overall example of the procedure for refueling the sharing vehicle M in the car sharing service will be described. FIG. 3 is a diagram showing an example of the overall flow of the procedure for refueling the vehicle (sharing vehicle M) in the vehicle rental service (car sharing service) in which the vehicle rental service management device 100 according to the embodiment is adopted. .. FIG. 3 shows an example of a procedure when the user U gets on the rented sharing vehicle M and goes to the gas station GS to refuel gasoline. In the following description, it is assumed that the car sharing application to which the user U is logged in is executed in the terminal device T. As described above, the vehicle rental service management device 100 includes the reception unit 130, the data management unit 140, and the code information providing unit 160 of the vehicle rental service management device 100, respectively, via the communication unit 120 and the network NW, respectively. However, in order to facilitate the explanation, it is assumed that each component of the vehicle rental service management device 100 directly exchanges the respective information.

First, the user U operates the terminal device T (car sharing application) to perform a procedure for requesting the use of the sharing vehicle M. At this time, the car sharing application transmits, for example, a usage request of the sharing vehicle M including the user ID and the terminal device ID to the vehicle rental service management device 100 (procedure P1). The reception unit 130 performs a reception process for receiving a usage request for the sharing vehicle M transmitted by the terminal device T. When the reception unit 130 receives the request for use of the sharing vehicle M by the user U by the reception process, the reception unit 130 receives information for associating the received registered vehicle information of the sharing vehicle M with the registered user information of the user U ( (Not shown) is stored in the storage unit 110. When the reception unit 130 receives the request for using the sharing vehicle M, the user U is in a state where the sharing vehicle M can be used.

After that, the user U starts using the rented sharing vehicle M. The sharing vehicle M in a state of being used by the user U sequentially transmits vehicle information indicating the current status of use to the vehicle rental service management device 100 (procedure P2). The terminal device T also sequentially transmits terminal position information representing the current position to the vehicle rental service management device 100. The data management unit 140 determines the information of the management DB 116, that is, the usage status of the sharing vehicle M by the user U, based on the vehicle information transmitted by the sharing vehicle M and the terminal position information transmitted by the terminal device T. Update sequentially.

The user U goes to the gas station GS to refuel the sharing vehicle M, for example, at the first stage when the use of the sharing vehicle M is started or before the end of the use of the sharing vehicle M. At this time as well, the sharing vehicle M continues to transmit the vehicle information to the vehicle rental service management device 100 (procedure P3). The terminal device T also continues to transmit the terminal position information to the vehicle rental service management device 100. Therefore, the data management unit 140 also sequentially updates the information of the management DB 116 based on the vehicle information transmitted by the sharing vehicle M and the terminal position information transmitted by the terminal device T.

When the detection unit 150 detects (understands) that the user U is refueling the sharing vehicle M based on the management DB 116 updated by the data management unit 140, the detection unit 150 provides code information. Notify unit 160. Upon receiving this notification, the code information providing unit 160 provides the gasoline replenishment code information to the terminal device T (procedure P4). As a result, the terminal device T causes the display device to display the refueling request image based on the gasoline replenishment code information provided by the code information providing unit 160. In FIG. 3, the terminal device T can be optically read and recognized by the reading device provided in the gas station GS as an example of the refueling request image based on the gasoline replenishment code information provided by the code information providing unit 160. The case where the dimension bar code (so-called QR code (registered trademark)) is displayed on the display device is shown.

Here, an example of a process in which the detection unit 150 detects (understands) that the user U is refueling the sharing vehicle M will be described. FIG. 4 is a flowchart showing an example of a flow of processing executed when refueling a vehicle (sharing vehicle M) in the vehicle rental service management device 100.

The detection unit 150 detects (grasps) the usage status of the sharing vehicle M based on, for example, the management DB 116 as shown in FIG. Then, the detection unit 150 determines whether or not the sharing vehicle M has arrived at the gas station GS based on the vehicle position included in the management DB 116 (step S100). The determination in step S100 can be determined by whether or not the vehicle position included in the management DB 116 is the position of the gas station GS at the current position of the sharing vehicle M. In the example of the management DB 116 shown in FIG. 2, the vehicle position in the sharing vehicle M with the vehicle ID = M002 is the position of the gas station GS. The detection unit 150 may make a determination in step S100 including the user position included in the management DB 116. When the detection unit 150 detects that the sharing vehicle M has arrived at the gas station GS, the detection unit 150 may notify the code information providing unit 160 of that fact.

After that, after arriving at the gas station GS, the user U gets off from the sharing vehicle M and opens the lid of the gas station. As a result, the sharing vehicle M transmits the vehicle information including the lid opening / closing information indicating that the lid of the fuel filler port is in the open state to the vehicle rental service management device 100. The data management unit 140 updates the information in the management DB 116 based on the vehicle information including the lid opening / closing information transmitted by the sharing vehicle M.

When it is determined in step S100 that the position of the sharing vehicle M is the position of the gas station GS, the detection unit 150 determines whether or not the lid of the gas station of the sharing vehicle M is in the open state based on the management DB 116. (Step S102). The determination in step S102 can be determined by whether or not the refueling port lid included in the management DB 116 indicates that the refueling port lid is in the open state in the current sharing vehicle M. In the example of the management DB 116 shown in FIG. 2, the refueling port lid of the sharing vehicle M with the vehicle ID = M002 indicates that the refueling port lid is in the open state.

When it is determined in step S102 that the lid of the fuel filler port of the sharing vehicle M is in the open state, the detection unit 150 determines whether or not the user U is within a predetermined distance around the sharing vehicle M. Is determined (step S104). The determination in step S104 is, for example, at a position where the current position of the user U is determined to be the same as the current position of the sharing vehicle M by comparing the user position included in the management DB 116 with the vehicle position. It can be determined by the presence or absence. In an example of the management DB 116 shown in FIG. 2, the user position in the user U of the user ID = U0123 using the vehicle ID = M002 is the position of the gas station GS, that is, the same as the sharing vehicle M. It shows that it is the position of. Further, in the determination in step S104, the detection unit 150 indicates that, for example, the connection state included in the management DB 116 indicates that the sharing vehicle M and the terminal device T are connected by short-range wireless communication. Whether or not the user U is within a predetermined distance around the sharing vehicle M is determined. More specifically, when the connection state indicates that the sharing vehicle M and the terminal device T are connected by short-range wireless communication, the detection unit 150 indicates that the user U is around the sharing vehicle M. It is determined that the user is within the predetermined distance range of. On the other hand, when the connection state indicates that the sharing vehicle M and the terminal device T are not connected by short-range wireless communication, the detection unit 150 indicates that the user U is a predetermined distance around the sharing vehicle M. Judge that it is not within the range of.

When it is determined in step S104 that the user U is within a predetermined distance range around the sharing vehicle M, the detection unit 150 has detected that the sharing vehicle M is being refueled. Is notified to the code information providing unit 160. Upon receiving this notification, the code information providing unit 160 provides the gasoline replenishment code information to the terminal device T (step S106). As a result, as shown in FIG. 3, the terminal device T causes the display device to display the refueling request image based on the gasoline replenishment code information provided by the code information providing unit 160.

In an example of the processing in the detection unit 150 described above, after determining that the position of the sharing vehicle M is the position of the gas station GS in step S100, it is determined in step S102 whether or not the lid of the gas station is open. The determination was made, and in step S104, it was determined whether or not the user U was within a predetermined distance range around the sharing vehicle M. However, the process of detecting (grasping) that the user U in the detection unit 150 is in a situation of refueling the sharing vehicle M is not limited to the above-mentioned process. That is, the determination of whether or not the user U in the detection unit 150 is in a situation of refueling the sharing vehicle M is not limited to performing all the determinations described above, and any of the above-mentioned determinations. It may be performed based on one judgment result or a different combination of the above-mentioned judgment results. For example, when the detection unit 150 determines in step S102 that the lid of the refueling port is in the open state, the detection unit 150 detects that the sharing vehicle M is in a state of refueling and provides a code information providing unit. You may notify 160. For example, the detection unit 150 determines in step S102 that the lid of the fuel filler port is in the open state, and in step S104, determines that the current position of the user U is the same as the current position of the sharing vehicle M. When it is determined that the position is located, it may be detected that the sharing vehicle M is being refueled and the code information providing unit 160 may be notified. For example, the detection unit 150 determines in step S102 that the lid of the fuel filler port is in the open state, and in step S104, the sharing vehicle M and the terminal device T are connected by short-range wireless communication. If it is determined, the code information providing unit 160 may be notified by detecting that the sharing vehicle M is being refueled.

Returning to FIG. 3, the user U causes the reading device provided in the gas station GS to read the refueling request image based on the gasoline replenishment code information displayed on the terminal device T, and then, for example, guides from the gas station GS (for example, , Voice guidance), refuel the sharing vehicle M with gasoline (procedure P5).

After the gasoline refueling to the sharing vehicle M is completed, the gas station GS transmits the gasoline refueling amount information and the payment request information to the vehicle rental service management device 100. As a result, the vehicle rental service management device 100 performs a payment procedure for paying the gasoline price to the gas station GS based on the respective information transmitted by the gas station GS (procedure P6).

According to the flow of such a procedure, the vehicle rental service management device 100 provides the gasoline replenishment code information for enabling the sharing vehicle M used by the user U in the car sharing service to be refueled with gasoline. Provide to T. As a result, the user U can refuel the sharing vehicle M with gasoline without using, for example, a refueling payment card (IC card) used in the conventional car sharing service. That is, in the car sharing service in which the vehicle rental service management device 100 is adopted, gasoline is refueled to the sharing vehicle M without using an IC card that may cause problems such as theft, loss, and unauthorized use. be able to. In other words, in the car sharing service in which the vehicle rental service management device 100 is adopted, it is possible to prevent refueling to vehicles other than the sharing vehicle M used by the user U.

Further, in the car sharing service in which the vehicle rental service management device 100 is adopted, the user U uses the gasoline replenishment code information provided to the terminal device T (in the above example, the refueling request image based on the gasoline replenishment code information). Then, gasoline can be refueled to the sharing vehicle M. That is, in the car sharing service in which the vehicle rental service management device 100 is adopted, the user U can refuel the sharing vehicle M without paying (replacement) the price of gasoline once.

As described above, according to the vehicle rental service management device 100 of the embodiment, the user is based on the vehicle information sequentially transmitted by the sharing vehicle M and the terminal position information sequentially transmitted by the terminal device T. Detects the usage status of the sharing vehicle M by U. Then, the vehicle rental service management device 100 of the embodiment detects (understands) that the user U is in a situation of refueling the sharing vehicle M, and obtains a predetermined determination result as described above. In this case, the gasoline replenishment code information is provided to the terminal device T. As a result, in the car sharing service in which the vehicle rental service management device 100 of the embodiment is adopted, as in the conventional car sharing service, for example, the use of an IC card such as a refueling payment card or gasoline by the user U The user U can refuel the sharing vehicle M with gasoline without having to reimburse the price. As a result, in the car sharing service in which the vehicle rental service management device 100 of the embodiment is adopted, it is possible to prevent the theft, loss, unauthorized use, etc. of the IC card, and it is complicated for the user U who refuels gasoline. Procedures can be eliminated.

In the above-described embodiment, the case where the sharing vehicle M rented out in the vehicle rental service is a vehicle that travels by utilizing the driving force of an internal combustion engine that uses gasoline as fuel has been described. However, the vehicle rented in the vehicle rental service is a BEV (electric vehicle) that travels by using the driving force of, for example, an electric motor (electric motor) that uses the power supplied from the battery (secondary battery) as an energy source. There are also HEVs (hybrid electric vehicles) that run by using the driving force that combines an internal combustion engine and an electric motor. In the case of these vehicles, instead of refueling fuel such as gasoline, it is necessary to charge the battery with electric power. However, the procedure and processing for charging these vehicles can be easily understood by replacing "refueling" at the gas station GS in the above-described embodiment with "charging" at, for example, a charging station. can. Therefore, detailed description of the entire procedure of the car sharing service in the case of charging the vehicle rented in the vehicle rental service and the processing of the vehicle rental service management device 100 will be omitted.

In the above-described embodiment, the case where the vehicle rental service management device 100 provides the gasoline replenishment code information to the terminal device T has been described. However, it is conceivable that the vehicle rented in the vehicle rental service is equipped with an in-vehicle device that receives gasoline replenishment code information from the vehicle rental service management device 100. For example, the vehicle rented in the vehicle rental service may be provided with a display device on the exterior portion or may be provided with a communication function for communicating with the gas station GS by short-range wireless communication. In the case of such a vehicle, the vehicle rental service management device 100 may provide the gasoline replenishment code information to the sharing vehicle M instead of providing the gasoline replenishment code information to the terminal device T. In this case, when the sharing vehicle M arrives at the gas station GS, for example, a refueling request image (for example, a QR code (registered trademark)) based on the gasoline replenishment code information provided by the vehicle rental service management device 100 is displayed. Refueling is possible by displaying the information on the display device or transmitting the content of the gasoline replenishment code information to the gas station GS by short-range wireless communication. Further, in this case, the user U does not necessarily have to carry the terminal device T and use the sharing vehicle M. The procedure and processing in this case can be easily understood by considering the same as the above-described embodiment. Therefore, the entire procedure of the car sharing service when the vehicle rental service management device 100 provides the gasoline replenishment code information to the sharing vehicle M, and the detailed description regarding the processing of the vehicle rental service management device 100 will be omitted.

In the above-described embodiment, the vehicle rental service management device 100 provides the gasoline replenishment code information to the terminal device T, and the user U provides a refueling request image based on the gasoline replenishment code information displayed on the terminal device T at the gas station. The case where the sharing vehicle M is refueled by having the reading device provided in the GS read the information has been described. However, for example, the vehicle rental service management device 100 is configured to provide the gas station GS with permission information for permitting refueling to the sharing vehicle M, instead of providing the gasoline replenishment code information to the terminal device T. You may.

The usage environment of the vehicle rental service management device 100 (hereinafter, referred to as "vehicle rental service management device 101" to distinguish it from the vehicle rental service management device 100 of the above-described embodiment) having a configuration for providing permission information to the refueling station GS is It can be considered in the same manner as the usage environment of the vehicle rental service management device 100 shown in FIG. Further, the configuration of the vehicle rental service management device 101 can be considered in the same manner as the configuration of the vehicle rental service management device 100 shown in FIG. Therefore, detailed description of the usage environment and configuration of the vehicle rental service management device 101 will be omitted.

However, in the vehicle rental service management device 101, for example, the code information providing unit 160 included in the vehicle rental service management device 100 provides the permission information to the gas station GS instead of providing the gasoline replenishment code information to the terminal device T. It becomes a composition. In the following description,
The code information providing unit 160 having a configuration for providing permission information to the gas station GS is referred to as "code information providing unit 161".

When the detection unit 150 detects (understands) that the user U is refueling the sharing vehicle M, the code information providing unit 161 outputs the permission information to the communication unit 120. More specifically, the code information providing unit 161 permits the communication unit 120, for example, when a notification indicating that the sharing vehicle M has arrived at the gas station GS is input from the detecting unit 150. Output information. At this time, the code information providing unit 161 also outputs the information of the gas station GS that provides the permission information, that is, the information of the gas station GS that the sharing vehicle M has arrived at to the communication unit 120. For example, the code information providing unit 161 outputs the information of the gas station GS at the position determined to be the same as the sharing vehicle M to the communication unit 120. As a result, the communication unit 120 sends the permission information output by the code information providing unit 161 to the gas station GS (gas station GS where the sharing vehicle M has arrived) represented by the information of the gas station GS via the network NW. Send. When the gas station GS receives the permission information transmitted by the vehicle rental service management device 101, the gas station GS can supply the gasoline represented by the permission information. As a result, the user U can refuel the sharing vehicle M with gasoline. After the refueling of gasoline to the sharing vehicle M is completed, the gas station GS transmits the information on the amount of gasoline refueled and the information on the payment request to the vehicle rental service management device 101. As a result, the vehicle rental service management device 101 performs a procedure for payment of the consideration for the refueled gasoline with the gas station GS. The code information providing unit 161 is an example of the "permission information providing unit" in the claims.

Similar to the gasoline replenishment code information, the permission information is, for example, only information that enables refueling of the sharing vehicle M only once and a predetermined time (period) that is considered necessary for refueling the sharing vehicle M. Information that can be used. The permission information may be information in a format handled by the gas station GS. The permission information is refueled to the sharing vehicle M by the user U reading an image (for example, QR code (registered trademark)) based on the permission information by a reading device (for example, a camera) provided in the terminal device T. It may be information that can be used to notify the vehicle rental service management device 101 that the above is completed. In other words, the permission information may be code information similar to the gasoline replenishment code information. The permission information in this case is an example of "second code information" in the claims.

[Another example of the overall flow of the refueling procedure]
Here, an overall example of the procedure for refueling the sharing vehicle M in the car sharing service in which the vehicle rental service management device 101 having the configuration of providing the permission information to the gas station GS will be described. FIG. 5 is a diagram showing another example of the overall flow of the procedure for refueling the vehicle (sharing vehicle M) in the vehicle rental service (car sharing service) in which the vehicle rental service management device 101 according to the embodiment is adopted. Is. Also in FIG. 5, the user U rents out the vehicle, as in the case of the entire flow of the procedure for refueling the sharing vehicle M in the car sharing service in which the vehicle rental service management device 100 shown in FIG. 3 is adopted. An example of the procedure for getting on the received sharing vehicle M and going to the gas station GS to refuel gasoline is shown. Also in the following description, it is assumed that the car sharing application to which the user U is logged in is executed in the terminal device T. Further, also in the following description, in order to facilitate the explanation, it is assumed that each component of the vehicle rental service management device 101 directly exchanges the respective information.

Even in the overall flow of the procedure for refueling the sharing vehicle M in the car sharing service in which the vehicle rental service management device 101 is adopted, the user U operates the terminal device T (car sharing application) in the procedure P1 to share. By performing the procedure for requesting the use of the ring vehicle M, the reception unit 130 performs the reception process, and the sharing vehicle M becomes available. After that, when the user U starts using the rented sharing vehicle M, in the procedure P2, the sharing vehicle M sequentially transmits the vehicle information to the vehicle rental service management device 101, and the terminal device T is the terminal position. The information is sequentially transmitted to the vehicle rental service management device 101. As a result, the data management unit 140 sequentially updates the information of the management DB 116 as shown in FIG. 2 based on the vehicle information transmitted by the sharing vehicle M and the terminal position information transmitted by the terminal device T.

Then, even when the user U goes to the gas station GS to refuel the sharing vehicle M, the sharing vehicle M continues to transmit the vehicle information to the vehicle rental service management device 101 in the procedure P3. , The terminal device T continues to transmit the terminal position information to the vehicle rental service management device 101. Therefore, the data management unit 140 also sequentially updates the information of the management DB 116 shown in FIG. 2 based on the vehicle information transmitted by the sharing vehicle M and the terminal position information transmitted by the terminal device T.

The detection unit 150 determines whether or not the sharing vehicle M has arrived at the gas station GS based on the management DB 116 updated by the data management unit 140, and determines that the sharing vehicle M has arrived at the gas station GS. When it is detected, the code information providing unit 160 is notified of the fact (see step S100 in FIG. 4). Upon receiving this notification, the code information providing unit 161 outputs the corresponding permission information and the information of the gas station GS to which the sharing vehicle M providing the permission information has arrived to the communication unit 120. The information of the gas station GS where the sharing vehicle M that provides this permission information has arrived is the gas station GS at the current position shown in the vehicle position and the user position included in the management DB 116 shown in FIG. Information that represents. As a result, the communication unit 120 transmits the permission information output by the code information providing unit 161 to the gas station GS at the current position via the network NW (procedure P4).

When the gas station GS receives the permission information transmitted by the vehicle rental service management device 101, the gas station GS can supply the gasoline represented by the permission information. As a result, the user U refuels the sharing vehicle M with gasoline according to, for example, guidance from the gas station GS (for example, voice guidance) (procedure P5).

After the gasoline refueling to the sharing vehicle M is completed, the gas station GS transmits the gasoline refueling amount information and the payment request information to the vehicle rental service management device 101. As a result, the vehicle rental service management device 101 performs a payment procedure for paying the gasoline price to the gas station GS based on the respective information transmitted by the gas station GS (procedure P6).

Here, the gas station GS may have the vehicle rental service management device 101 notified by the user U that the refueling to the sharing vehicle M has been completed. In this case, the gas station GS causes, for example, a display device included in the gas station GS to display code information that can be read by a reading device (for example, including a camera) included in the terminal device T. In FIG. 5, the user U has read the QR code (registered trademark), which is an image based on the permission information displayed on the display device of the refueling station GS, by the camera which is the reading device of the terminal device T (registered trademark). It shows the case (taken). In this case, the car sharing application executed in the terminal device T transmits the information based on the read (photographed) QR code (registered trademark) to the vehicle rental service management device 101 (procedure P7). As a result, the vehicle rental service management device 101 can perform the payment procedure with the gas station GS more smoothly.

Through such a procedure flow, the vehicle rental service management device 101 provides the gas station GS with permission information for permitting gasoline refueling to the sharing vehicle M used by the user U in the car sharing service. do. As a result, even in the car sharing service in which the vehicle rental service management device 101 is adopted, the user U is used in the conventional car sharing service in the same manner as in the car sharing service in which the vehicle rental service management device 100 is adopted. , The sharing vehicle M can be refueled with gasoline without using an IC card that may cause problems such as theft, loss, and unauthorized use. That is, even in the car sharing service in which the vehicle rental service management device 101 is adopted, similarly to the car sharing service in which the vehicle rental service management device 100 is adopted, other than the sharing vehicle M used by the user U It is possible to prevent the vehicle from being refueled. Further, even in the car sharing service in which the vehicle rental service management device 101 is adopted, as in the car sharing service in which the vehicle rental service management device 100 is adopted, the user U does not have to pay (replace) the price of gasoline once. , The sharing vehicle M can be refueled with gasoline.

In the above-described embodiment, the vehicle rental service management device 100 provides the gasoline replenishment code information to the terminal device T, and the user U provides a refueling request image based on the gasoline replenishment code information displayed on the terminal device T at the gas station. The case where the sharing vehicle M is refueled by having the reading device provided in the GS read the information has been described. In other words, in the above-described embodiment, the case where the payment procedure is performed by reading the refueling request image with the reading device provided in the gas station GS on the side of supplying gasoline has been described. However, as an electronic payment system, an electronic payment system is also conceivable in which the side receiving the gasoline supply performs the payment procedure by reading the information presented by the side supplying the gasoline. That is, instead of reading the gasoline replenishment code information by the reading device on the gas station GS side, the information for enabling the supply of gasoline (for example, QR code (registered trademark)) is presented to the gas station GS, and the gasoline is used. It is also conceivable that the user U on the side receiving the supply can refuel the sharing vehicle M by reading the presented information by a reading device (for example, a camera) provided in the terminal device T. Be done. Instead of this, the gas station GS may transmit the content representing the information for enabling the supply of gasoline presented to the terminal device T by the communication function of the short-range wireless communication. In this case, the reading device included in the gas station GS includes a wireless communication device that communicates with the terminal device T by short-range wireless communication. In this case, the car-sharing application executed by the user U logged in to the terminal device T first provides the information for enabling the supply of the read (or received from the gas station GS) gasoline to the vehicle rental service. It is transmitted to the management device 100. Then, when the procedure for refueling the gasoline between the vehicle rental service management device 100 and the gas station GS is completed, the sharing vehicle M can be refueled with gasoline. The procedure and processing in this case can also be easily understood based on the above-described embodiment and the concept of the payment method in the existing electronic payment system. Therefore, regarding the entire procedure of the car sharing service when refueling the sharing vehicle M using the information presented to the gas station to enable the supply of gasoline, and the processing of the vehicle rental service management device 100. A detailed description will be omitted.

According to the vehicle rental service management device of the embodiment described above, the user U uses the sharing vehicle M in response to a request for use of the vehicle (sharing vehicle M) from the user (for example, the user U). Uses the reception unit 130 that performs processing to enable it, and the first code information (for example, gasoline replenishment code information) for enabling replenishment (refueling) of energy (for example, gasoline) to the sharing vehicle M. The code information providing unit 160 provided to the terminal device T of the user U is provided, and the code information providing unit 160 replenishes gasoline when it is detected by the user U that the sharing vehicle M is being used. By providing the code information to the terminal device T, the sharing vehicle M can be rented by a simple process, and the sharing vehicle by the user U who carries the terminal device T to which the gasoline replenishment code information is provided. It is possible to judge (enable) the legitimate refueling (refueling) of gasoline to M. As a result, in the car sharing service in which the vehicle rental service management device 100 is adopted, it is possible to prevent the vehicle other than the sharing vehicle M used by the user U from being refueled with gasoline. .. As a result, in the car sharing service in which the vehicle rental service management device 100 is adopted, for example, a refueling payment card (IC card), which is provided in the vehicle in the conventional car sharing service, is used in the sharing vehicle M. It is not necessary to install the IC card, and the IC card can be prevented (deterred) from being stolen, lost, or used for illegal procedures, and the sharing vehicle M can be refueled (replenished) with gasoline.

The embodiment described above can be expressed as follows.
With a hardware processor
Equipped with a storage device that stores programs
When the hardware processor reads and executes a program stored in the storage device,
In response to a vehicle usage request from a user, the user performs a process for making the vehicle available.
When it is detected that the vehicle is being used by the user, the terminal device of the user is provided with the first code information for enabling the replenishment of energy to the vehicle.
Vehicle rental service management device configured as.

Although the embodiments for carrying out the present invention have been described above using the embodiments, the present invention is not limited to these embodiments, and various modifications and substitutions are made without departing from the gist of the present invention. Can be added.

100, 101 ... Vehicle rental service management device 110 ... Storage unit 112 ... Registered vehicle information 114 ... Registered user information 116 ... Management database 120 ... Communication unit 130 ... Reception unit 140 ... Data management unit 150 ... Detection unit 160,161 ... Code information providing unit M ... Sharing vehicle T ... Terminal device GS ... Refueling station NW ... Network

Claims (12)

A reception unit that receives a vehicle usage request from a user and performs processing for the user to use the vehicle.
A code information providing unit that provides the terminal device of the user with the first code information for enabling the replenishment of energy to the vehicle.
With
The code information providing unit provides the first code information to the terminal device when it is detected that the vehicle is being used by the user.
Vehicle rental service management device. A detection unit for detecting that the vehicle is being used by the user when information indicating that the user is within a predetermined range around the vehicle is acquired is further provided.
The vehicle rental service management device according to claim 1. When the lid opening / closing information indicating the open / closed state of the lid of the energy replenishment port included in the vehicle, which is acquired from the vehicle, indicates that the lid is open, the detection unit is the vehicle by the user. Detects that is being used,
The vehicle rental service management device according to claim 2. In the detection unit, the connection information indicating the connection state of the short-range wireless communication between the vehicle and the terminal device acquired from the vehicle is the connection of the short-range wireless communication between the vehicle and the terminal device. When it indicates that the vehicle is being used, it is detected that the vehicle is being used by the user.
The vehicle rental service management device according to claim 2 or 3. The detection unit determines the distance between the vehicle and the terminal device obtained based on the position information of the vehicle acquired from the vehicle and the position information of the terminal device acquired from the terminal device. Detects that the vehicle is being used by the user when it is within a distance.
The vehicle rental service management device according to any one of claims 2 to 4. A reception unit that receives a vehicle usage request from a user and performs processing for the user to use the vehicle.
A code information providing unit that provides the terminal device of the user with the first code information for enabling the replenishment of energy to the vehicle.
With
The code information providing unit provides the first code information to the in-vehicle device mounted on the vehicle when it is detected that the vehicle is being used by the user.
Vehicle rental service management device. The in-vehicle device includes a display device and includes a display device.
The display device displays an image based on the first code information.
The vehicle rental service management device according to claim 6. The first code information is information for displaying an image optically recognized by the energy replenishing device that replenishes the vehicle with energy.
The vehicle rental service management device according to any one of claims 1 to 7. A reception unit that receives a vehicle usage request from a user and performs processing for the user to use the vehicle.
Permission to provide permission information for permitting energy replenishment to the vehicle to an energy replenishing device that replenishes energy to the vehicle and is located at a position determined to be the same as the position information of the vehicle. Information provision department and
With
When the user detects that the vehicle is being used, the permission information providing unit provides the permission information to an energy replenishing device at a position determined to be the same as the position information of the vehicle. do,
Vehicle rental service management device. The permission information includes a second code information for displaying an image optically recognized by the user's terminal device.
When information based on the second code information is received from the terminal device of the user, it is detected that the user has replenished the vehicle with energy.
The vehicle rental service management device according to claim 9. The computer
In response to a vehicle usage request from a user, the user performs a process for making the vehicle available.
When it is detected that the vehicle is being used by the user, the terminal device of the user is provided with the first code information for enabling the replenishment of energy to the vehicle.
Vehicle rental service management method. On the computer
Accept the request for use of the vehicle from the user, and have the user perform the process for making the vehicle available.
When it is detected that the vehicle is being used by the user, the terminal device of the user is made to provide the first code information for enabling the replenishment of energy to the vehicle.
program.

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