WO2021179621A1

WO2021179621A1 - Riding service method, apparatus and device and storage medium

Info

Publication number: WO2021179621A1
Application number: PCT/CN2020/123814
Authority: WO
Inventors: 朱敏; 段剑波; 李跃军
Original assignee: 北京畅行信息技术有限公司
Priority date: 2020-03-10
Filing date: 2020-10-27
Publication date: 2021-09-16
Also published as: CN111932428A; CN111932428B

Abstract

The present disclosure provides a riding service method, apparatus and device and a storage medium, relating to the technical field of data processing. The method of the present disclosure comprises: acquiring a riding service request sent by a user terminal; according to identification information of a vehicle-mounted terminal in the riding service request, acquiring position information of the vehicle-mounted terminal; determining whether the distance between the position information of the vehicle-mounted terminal and position information of the user terminal in the riding service request is smaller than a preset threshold; and according to the determination, determining whether to generate a riding service order.

Description

Ride service method, device, equipment and storage medium

Technical field

The present disclosure relates to the technical field of data processing, and in particular, to a ride service method, device, equipment, and storage medium.

Background technique

Taxi is one of the more common means of transportation that people choose for daily travel, which brings great convenience to people's travel. Passengers can choose to take a taxi offline or call a taxi online to enjoy the taxi service.

For example, in the way of taking a taxi offline, passengers can take the taxi by beckoning to stop the taxi on the roadside offline. In the way of calling a taxi online, passengers can call a taxi through the online car-hailing platform. The online car-hailing platform can determine the starting point of the passenger through the location of the passenger's mobile phone, and match the corresponding taxi to the passenger's starting point to pick up the passenger.

However, in the above-mentioned existing offline taxi rides and online taxi calling methods, it is impossible to determine whether passengers have successfully boarded a taxi, and cannot effectively supervise the taxi service.

Summary of the invention

The embodiments of the present disclosure provide a ride service method, device, equipment, and storage medium.

In the first aspect, the embodiments of the present disclosure provide a ride service method, which is applied to a service platform, and the service platform communicates with a user terminal and an on-board terminal provided in the service vehicle. The method includes:

Obtain the ride service request sent by the user terminal. The ride service request contains the location information of the user terminal and the identification information of the on-board terminal; obtain the location information of the on-board terminal according to the identification information of the on-board terminal in the ride service request; determine the vehicle Whether the distance between the location information of the terminal and the location information of the user terminal in the ride service request is less than a preset threshold; if it is less than the preset threshold, a corresponding ride service order is generated according to the ride service request.

Optionally, the method further includes:

Obtain the destination address entered by the user at the user terminal; generate route planning information associated with the ride service order based on the destination address and the location information of the vehicle-mounted terminal; send the route planning information to the user terminal.

Optionally, after the corresponding ride service order is generated according to the ride service service request, the method further includes:

Update the location information of the user terminal and the location information of the vehicle-mounted terminal according to the preset period; determine whether the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal is greater than or equal to the preset threshold; if greater than If it is equal to the preset threshold, it is determined that the ride service order is an abnormal service order.

Optionally, after the location information of the user terminal and the location information of the vehicle-mounted terminal are updated according to a preset period, the method further includes:

Determine whether the updated location information of the user terminal is the same as the destination address; if the updated location information of the user terminal is the same as the destination address, obtain the service bill corresponding to the ride service order and send the service bill to the user terminal.

Optionally, before the obtaining the service bill corresponding to the ride service order, the method further includes:

Obtain the driving path between the location information of the user terminal or the vehicle-mounted terminal and the destination address respectively; generate a service bill corresponding to the ride service order according to the driving path.

Optionally, the obtaining the service bill corresponding to the ride service order includes:

Obtain the service bill generated by the vehicle-mounted terminal according to the driving route of the vehicle-mounted terminal.

Optionally, the method further includes:

Receive the end service request sent by the vehicle-mounted terminal; obtain the service bill corresponding to the ride service order according to the end service request; send the service bill to the user terminal.

In a second aspect, embodiments of the present disclosure provide a ride service device, which is applied to a service platform, and the service platform is respectively connected to a user terminal and an on-board terminal provided in the service vehicle. The device includes: a first acquisition module, The second acquisition module, the first judgment module and the order generation module. The first acquisition module is used to acquire the ride service request sent by the user terminal. The ride service request contains the location information of the user terminal and the identification information of the on-board terminal; the second acquisition module is used to obtain the vehicle-mounted service request according to the ride service request. The identification information of the terminal obtains the location information of the vehicle-mounted terminal; the first judgment module is used to judge whether the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal in the ride service request is less than a preset threshold; the order generation module, If it is less than the preset threshold, generate a corresponding ride service order according to the ride service request.

Optionally, the device further includes: a third acquisition module and a route planning module. The third obtaining module is used to obtain the destination address entered by the user in the user terminal; the route planning module is used to generate the route planning information associated with the ride service order based on the destination address and the location information of the vehicle terminal, and to combine the route planning information Sent to the user terminal.

Optionally, the device further includes: an update module and an abnormality determination module. The update module is used to update the location information of the user terminal and the location information of the vehicle-mounted terminal according to the preset period after the order generation module generates the corresponding ride service order according to the ride service service request; the first judgment module is also used for Determine whether the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal is greater than or equal to the preset threshold; the abnormality determination module is used to determine the ride service order if it is greater than or equal to the preset threshold Order for abnormal service.

Optionally, the device further includes: a second judgment module and a bill sending module. The second judging module is used for judging whether the updated location information of the user terminal and the destination address are the same after the update module updates the location information of the user terminal and the location information of the vehicle-mounted terminal according to the preset period; the bill sending module is used for If the updated location information of the user terminal is the same as the destination address, the service bill corresponding to the ride service order is obtained, and the service bill is sent to the user terminal.

Optionally, the device further includes: a bill generation module for obtaining the driving path between the location information of the user terminal or the vehicle terminal and the destination address before the bill sending module obtains the service bill corresponding to the ride service order, and A service bill corresponding to the ride service order is generated according to the driving route.

Optionally, the bill sending module is specifically configured to obtain a service bill generated by the vehicle-mounted terminal according to the driving path of the vehicle-mounted terminal.

Optionally, the device further includes: an end service module, configured to receive an end service request sent by the vehicle-mounted terminal, obtain a service bill corresponding to the ride service order according to the end service request, and send the service bill to the user terminal.

In a third aspect, embodiments of the present disclosure provide a ride service device, including a processor, a storage medium, and a bus. The storage medium stores machine-readable instructions executable by the processor. When the ride service device is running, the processor Through bus communication with the storage medium, the processor executes machine-readable instructions to execute the steps of the ride service method as described in the first aspect when executed.

In a fourth aspect, an embodiment of the present disclosure provides a storage medium with a computer program stored on the storage medium, and the computer program executes the steps of the ride service method as described in the first aspect when the computer program is run by a processor.

The embodiments of the present disclosure obtain the ride service request sent by the user terminal, obtain the location information of the on-board terminal according to the identification information of the on-board terminal in the ride service request, and determine the position information of the on-board terminal and the user terminal in the ride service request. Whether the distance between the location information is less than the preset threshold, if it is less than the preset threshold, the corresponding ride service order will be generated according to the ride service request, which can realize that when the user successfully rides the vehicle where the onboard terminal is located, it can be used to communicate with the onboard terminal The ride service between the vehicles in which it is located can effectively supervise the ride service, thereby ensuring the quality of the ride service and improving the user's service experience.

Description of the drawings

In order to explain the technical solutions of the embodiments of the present disclosure more clearly, the following will briefly introduce the drawings that need to be used in the embodiments. It should be understood that the following drawings only show certain embodiments of the present disclosure, and therefore do not It should be regarded as a limitation of the scope. For those of ordinary skill in the art, other related drawings can be obtained based on these drawings without creative work.

Figure 1 shows a schematic structural diagram of a ride service system provided by an embodiment of the present disclosure;

FIG. 2 shows a schematic flowchart of a ride service method provided by an embodiment of the present disclosure;

FIG. 3 shows another schematic flowchart of a ride service method provided by an embodiment of the present disclosure;

FIG. 4 shows another schematic flowchart of a ride service method provided by an embodiment of the present disclosure;

FIG. 5 shows another schematic flow chart of a ride service method provided by an embodiment of the present disclosure;

FIG. 6 shows another schematic flow chart of a ride service method provided by an embodiment of the present disclosure;

FIG. 7 shows another schematic flowchart of a ride service method provided by an embodiment of the present disclosure;

FIG. 8 shows another schematic flowchart of a ride service method provided by an embodiment of the present disclosure;

FIG. 9 shows a schematic structural diagram of a ride service device provided by an embodiment of the present disclosure;

FIG. 10 shows another schematic structural diagram of a ride service device provided by an embodiment of the present disclosure;

FIG. 11 shows another structural schematic diagram of the ride service device provided by an embodiment of the present disclosure;

FIG. 12 shows another schematic structural diagram of the ride service device provided by an embodiment of the present disclosure;

FIG. 13 shows another schematic structural diagram of the ride service device provided by an embodiment of the present disclosure;

FIG. 14 shows another structural schematic diagram of the ride service device provided by an embodiment of the present disclosure;

FIG. 15 shows a schematic structural diagram of a ride service device provided by an embodiment of the present disclosure.

Detailed ways

In order to make the purpose, technical solutions and advantages of the embodiments of the present disclosure clearer, the technical solutions in the embodiments of the present disclosure will be described clearly and completely in conjunction with the accompanying drawings in the embodiments of the present disclosure. It should be understood that the attached The drawings are only for the purpose of illustration and description, and are not used to limit the protection scope of the present disclosure. In addition, it should be understood that the schematic drawings are not drawn to scale. The flowchart used in the present disclosure shows operations implemented according to some embodiments of the present disclosure. It should be understood that the operations of the flowchart may be implemented out of order, and steps without logical context may be reversed in order or implemented at the same time. In addition, under the guidance of the present disclosure, those skilled in the art can add one or more other operations to the flowchart, or remove one or more operations from the flowchart.

In addition, the embodiments described in the present disclosure are only a part of the embodiments of the present disclosure, rather than all the embodiments. The components of the embodiments of the present disclosure generally described and illustrated in the drawings herein may be arranged and designed in various different configurations. Therefore, the following detailed description of the embodiments of the present disclosure provided in the accompanying drawings is not intended to limit the scope of the claimed present disclosure, but merely represents selected embodiments of the present disclosure. Based on the embodiments of the present disclosure, all other embodiments obtained by those skilled in the art without creative work shall fall within the protection scope of the present disclosure.

It should be noted that the term "including" will be used in the embodiments of the present disclosure to indicate the existence of the features declared thereafter, but it does not exclude the addition of other features. It should also be noted that similar reference numerals and letters indicate similar items in the following figures. Therefore, once an item is defined in one figure, it does not need to be further defined and explained in subsequent figures. . In the description of the present disclosure, it should also be noted that the terms “first”, “second”, “third”, etc. are only used to distinguish the description, and cannot be understood as indicating or implying relative importance.

Fig. 1 shows a schematic structural diagram of a ride service system provided by an embodiment of the present disclosure.

As shown in FIG. 1, an embodiment of the present disclosure provides a ride service system, which may include a service platform 110, a user terminal 120, and a vehicle-mounted terminal 130. The service platform 110 may be communicatively connected with the user terminal 120 and the vehicle-mounted terminal 130, respectively.

Among them, the service platform 110 may be an online car-hailing service platform, a taxi dispatch platform, and the like. The user terminal 120 can be a terminal device such as a smart phone, a tablet computer, a handheld, a smart watch, etc. The user terminal 120 can be installed with a service application (Application, App) provided by the service platform 110, and the user can refer to the service platform 110 to request A person, entity or tool of the service, for example, a user may refer to a passenger who uses a service application (Application, App) in the user terminal 120. The vehicle-mounted terminal 130 may be an electronic control unit (ECU), a trip computer, etc., installed in the service vehicle.

Based on the above-mentioned ride service system shown in FIG. 1, embodiments of the present disclosure provide a ride service method, which can be applied to the service platform in the ride service system. The execution subject of the ride service method may be a server, a computer, and other equipment with data processing capabilities of the service platform, which is not limited in the present disclosure.

In some embodiments, the server may be a single server or a server group. The server group can be centralized or distributed (for example, the server can be a distributed system). In some embodiments, the user may initiate a service request to the server through a terminal such as a smart phone, a computer, a handheld device, or a smart watch. The server may be local or remote relative to the terminal. For example, the server can access the information or data stored in the user terminal or database via the network. In some embodiments, the server can also be implemented on a cloud platform; as an example, a cloud platform can include private cloud, public cloud, hybrid cloud, community cloud, distributed cloud, and inter-cloud. , Multi-cloud, etc., or any combination of them.

In order to enable those skilled in the art to use the present disclosure, the present disclosure will provide the following implementation manners in conjunction with a specific application scenario "taxi service". However, it should be noted that although the embodiments of the present disclosure are described with "taxi service" as a specific application scenario, it should be understood that this is only an exemplary embodiment, and for those skilled in the art, without departing from the spirit of the present disclosure In the case of the scope and scope, the general principles defined in the following embodiments can also be applied to other embodiments, online car-hailing services, ride-hailing services, and other application scenarios. The present disclosure does not limit the application scenarios of the ride service method provided by the embodiments of the present disclosure.

Fig. 2 shows a schematic flowchart of a ride service method provided by an embodiment of the present disclosure.

As shown in Figure 2, the ride service method may include:

S201. Obtain a ride service request sent by the user terminal.

The ride service request may include the location information of the user terminal and the identification information of the vehicle-mounted terminal. Wherein, the location information of the user terminal may be Global Positioning System (Global Positioning System, GPS) coordinates, Beidou coordinates, etc. of the user terminal. The identification information of the vehicle-mounted terminal may refer to the device code of the vehicle-mounted terminal, the frame number and license plate number of the vehicle where the vehicle-mounted terminal is located, and the vehicle-mounted terminal of different vehicles has unique identification information.

Take taxi service as an example:

In some embodiments, a two-dimensional code (for example, a smart code for riding a car) that is uniquely bound to a vehicle-mounted terminal may be provided on the taxi, and the two-dimensional code may include identification information of the vehicle-mounted terminal. When a user (that is, a passenger, in the following description, the user refers to a passenger) takes a taxi, the user can use a user terminal (such as a mobile phone) to scan the QR code after getting in the car. After the user terminal obtains the two-dimensional code information, it can learn the identification information of the vehicle-mounted terminal, and generate a ride service request based on the identification information of the vehicle-mounted terminal and the current location information of the user terminal, and then send the ride service request to the service platform.

In other embodiments, both the vehicle-mounted terminal and the user terminal may be equipped with a Bluetooth or Near Field Communication (NFC) chip. After the user gets in the vehicle, the user terminal may also be used for Bluetooth connection or NFC connection with the vehicle-mounted terminal. After the user terminal is successfully connected to the vehicle terminal via Bluetooth or NFC, the vehicle terminal identification information can also be obtained, so as to generate a ride service request based on the vehicle terminal identification information and the current user terminal location information, and send it to the service platform.

It should be noted that the above-mentioned ride service process may be that the user takes a taxi offline, and sends a ride service request to the service platform through the user terminal. Alternatively, the user may call a taxi to take a ride through some online taxi-hailing platforms, which is not limited in the present disclosure. When a user calls a taxi to take a ride through an online taxi-hailing platform, the service platform may also be the online taxi-hailing platform.

S202: Acquire location information of the vehicle-mounted terminal according to the identification information of the vehicle-mounted terminal in the ride service request.

After obtaining the ride service request sent by the user terminal, the service platform can learn the identification information of the on-board terminal from the ride service request, and then can obtain the location information of the corresponding on-board terminal according to the identification information of the on-board terminal. For example, the service platform may send a location information query request to the corresponding vehicle terminal according to the identification information of the vehicle terminal. After receiving the location information query request, the corresponding vehicle terminal may return the location information of the vehicle terminal to the service platform.

S203: Determine whether the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal in the ride service request is less than a preset threshold.

The distance between the location information of the vehicle-mounted terminal and the location information of the user terminal in the ride service request, that is, the distance between the vehicle-mounted terminal and the user terminal, can be used to indicate the current distance between the user and the vehicle where the vehicle-mounted terminal is located.

Optionally, after obtaining the location information of the vehicle-mounted terminal, the service platform can determine whether the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal is less than a preset threshold. Among them, the preset threshold may be 20m, 30m, 50m, and so on. Under ideal conditions, the GPS positioning data accuracy of mobile phones is 5m-10m. However, due to external interference such as positioning hardware and environmental factors, the actual positioning accuracy is lower than the ideal value. Therefore, the preset threshold can be set according to actual needs, and the present disclosure does not limit the specific size of the preset threshold.

S204: If it is less than the preset threshold, generate a corresponding ride service order according to the ride service request.

When the service platform determines that the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal is less than the preset threshold, it can determine that the distance between the user and the vehicle where the vehicle-mounted terminal is located is less than the preset threshold, taking into account the impact of positioning deviation , It can be considered that the user currently rides in the vehicle where the on-board terminal is located, and the ride service can be started, so that the corresponding ride service order can be generated according to the passenger service request sent by the user terminal. Among them, the ride service order can be used to record or maintain ride services between the user and the vehicle where the on-board terminal is located.

Taking the preset threshold of 50m as an example, if the service platform determines that the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal is less than 50m, it can determine that the distance between the user and the vehicle where the vehicle-mounted terminal is located is less than 50m, thus Generate corresponding ride service orders for users.

Optionally, if the service platform determines that the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal is not less than a preset threshold (that is, greater than or equal to the preset threshold), it can determine where the user and the vehicle-mounted terminal are located. The distance between the vehicles is not less than the preset threshold. It can be considered that the user has not successfully boarded the vehicle where the on-board terminal is currently located. Therefore, the corresponding ride service order may not be generated for the ride service request to avoid the user actually not boarding the vehicle. It's the occurrence of phenomena such as the malicious swipe of orders by the driver.

From the foregoing, the embodiments of the present disclosure obtain the ride service request sent by the user terminal, obtain the location information of the on-board terminal according to the identification information of the on-board terminal in the ride service request, and determine the location information and ride service of the on-board terminal Whether the distance between the location information of the user terminal in the request is less than the preset threshold, if it is less than the preset threshold, the corresponding ride service order will be generated according to the ride service request, which can be turned on when the user successfully rides in the vehicle of the vehicle terminal The ride service between the user and the vehicle where the on-board terminal is located can effectively supervise the ride service, thereby ensuring the quality of the ride service and improving the user's service experience.

In addition, for online ride-hailing platforms, using the above-mentioned ride-hailing service method to determine whether a user has successfully boarded a vehicle can also effectively reduce the occurrence of malicious swipes by drivers and passengers, and better control service data.

Fig. 3 shows another schematic flow chart of a ride service method provided by an embodiment of the present disclosure.

Optionally, as shown in FIG. 3, the ride service method may further include:

S301: Acquire the destination address entered by the user in the user terminal.

Take a taxi offline as an example:

When the user gets on the car and sends a ride service request to the service platform through the user terminal, the service platform generates the ride service order corresponding to the ride service request through the method described in the foregoing embodiment, and the user can also enter the purpose of the journey on the user terminal Address, the user terminal can send the destination address to the service platform.

S302: Generate route planning information associated with the ride service order according to the destination address and the location information of the vehicle-mounted terminal.

S303. Send the route planning information to the user terminal.

As described above, in one embodiment, after the service platform obtains the destination address sent by the user terminal, it can generate the route planning information associated with the ride service order based on the destination address and the location information of the vehicle-mounted terminal. Wherein, the route planning information may include: route planning from the user's current location to the destination address, estimated course, estimated cost to reach the destination address, and so on.

The service platform can send the generated route planning information to the user terminal, so that the user can view the above-mentioned route planning, estimated history, estimated cost to reach the destination address and other information on the user terminal, and can check the driving route and cost of the vehicle. The information can be understood more intuitively, which can improve the user's service experience.

Alternatively, in another implementation manner, the service platform may also generate the route planning information associated with the ride service order based on the location information and the destination address of the user terminal, which is not limited in this disclosure.

FIG. 4 shows another schematic flow chart of the riding service method provided by the embodiment of the present disclosure.

Optionally, as shown in FIG. 4, after the foregoing step of generating a corresponding ride service order according to the ride service service request, the ride service method may further include:

S401: Update the location information of the user terminal and the location information of the vehicle-mounted terminal according to a preset period.

Optionally, the preset period may be 5 seconds (S), 8S, 10S, 15S, 20S, etc. The present disclosure also does not limit the specific size of the preset period. Taking the preset period of 15S as an example, the service platform can obtain the latest location information of the user terminal and the vehicle-mounted terminal every 15S, and update the location information of the user terminal and the vehicle-mounted terminal.

S402: Determine whether the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal is greater than or equal to a preset threshold.

The process of determining the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal is the same as the method described in step S203 in the foregoing embodiment, and will not be repeated here.

S403: If it is greater than or equal to the preset threshold, it is determined that the ride service order is an abnormal service order.

When the service platform determines that the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal is greater than or equal to the preset threshold, it can be determined that the positioning of the vehicle where the user and the vehicle-mounted terminal are located no longer overlap, thereby It can be considered that the ride service is abnormal, and the ride service order can be determined as an abnormal service order.

for example:

When the user is taking a taxi, the service platform can first determine whether the distance between the location information of the user terminal and the location information of the on-board terminal of the taxi is less than a preset threshold. When it is less than the threshold, a corresponding ride service order is generated and the user is opened. Ride service between taxis. During the taxi driving process, the location information of the user terminal and the location information of the taxi vehicle terminal can be continuously updated according to the preset cycle, and the updated location information of the user terminal and the updated taxi vehicle terminal location can be judged in real time Whether the distance between the information is always less than the preset threshold; when the taxi is driving, the service platform judges that the distance between the updated location information of the user terminal and the updated location information of the taxi terminal is greater than or equal to When the threshold is preset, the ride service order can be determined as an abnormal service order.

Optionally, after the ride service order is determined as an abnormal service order, the abnormal service order can be closed to prevent the driver from maliciously swiping the order. Alternatively, the abnormal service order can also be pushed to a manual customer service, and the manual customer service will verify the abnormal service order. For example, the driver or user can call the driver or user to verify whether the ride service is abnormal.

As described above, the embodiments of the present disclosure update the location information of the user terminal and the location information of the vehicle-mounted terminal according to a preset cycle, and determine whether the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal are different. When the distance between the two is greater than or equal to the preset threshold, the ride service order is determined as an abnormal service order, which realizes the real-time verification of the location information of the user terminal and the location information of the vehicle terminal during the driving process of the vehicle. To a certain extent, avoid the occurrence of malicious brushing of orders by drivers and passengers.

In addition, the ride service method provided by the embodiments of the present disclosure can effectively compare the actual itinerary with various data information by judging the overlap range of the real-time position of the user (user terminal) and the real-time position of the taxi (vehicle terminal). Unique binding can ensure the certainty and uniqueness of the itinerary, thereby avoiding driver and passenger disputes and standardizing taxi services. When a complaint occurs or the driver is evaluated, data can also be provided for reference.

FIG. 5 shows another schematic flow chart of the riding service method provided by an embodiment of the present disclosure.

Optionally, as shown in FIG. 5, in some embodiments, after the step of updating the location information of the user terminal and the location information of the vehicle-mounted terminal according to the preset period, the riding service method may further include:

S501: Determine whether the updated location information of the user terminal is the same as the destination address.

S502: If the updated location information of the user terminal is the same as the destination address, obtain a service bill corresponding to the ride service order, and send the service bill to the user terminal.

When the service platform judges that the updated location information of the user terminal is the same as the destination address entered by the user in the user terminal, it can be determined that the user has reached the destination address, so that the ride service is about to be completed. At this point, the service platform can obtain the service bill corresponding to the ride service order and send it to the user terminal. The user can view the service bill through the user terminal, and pay for the ride service according to the service fee displayed in the service bill. cost. After the user has completed the payment, the ride service order can be closed.

By judging whether the updated location information of the user terminal is the same as the destination address, when the updated location information of the user terminal is the same as the destination address, the service bill corresponding to the ride service order is sent to the user terminal, so that the user can directly The user terminal uses payment tools to make quick payments, no need to pay cash or scan code payments, etc., for users, the payment operation is more convenient and the service experience is better.

Alternatively, when the user chooses to pay offline (such as cash payment or scan code payment), the ride service order can also be directly closed, which is not limited in the present disclosure.

It should also be noted that when the service platform determines that the updated location information of the user terminal is the same as the destination address entered by the user in the user terminal, and determines that the user has reached the destination address, if it also determines that the updated user terminal at this time If the distance between the location information of the terminal and the updated location information of the vehicle-mounted terminal is greater than or equal to the preset threshold, the ride service order is also classified as an abnormal service order.

for example:

When the user takes a taxi to the destination address, if the service platform determines that the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal at this time is less than the preset threshold, the user can directly pay The cost is credited to the driver’s account. If the service platform determines that the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal at this time is greater than or equal to the preset threshold, it needs to send the ride service order to the human customer service for inquiry and confirmation , Determine whether there is a malicious swipe of orders by the driver, and then determine whether to credit the user’s payment into the driver’s account based on the result of the inquiry from the manual customer service.

Optionally, when the service platform determines that the updated location information of the user terminal is not the same as the destination address entered by the user at the user terminal, it can be determined that the user has not reached the destination address, and the ride service has not yet been completed. . At this time, the location information of the user terminal and the location information of the vehicle-mounted terminal may continue to be updated according to the preset period, and step S501 may be continued.

Fig. 6 shows another schematic flow chart of the riding service method provided by an embodiment of the present disclosure.

Optionally, as shown in FIG. 6, before the step of obtaining the service bill corresponding to the ride service order, the ride service method may further include:

S601. Acquire the driving path between the location information of the user terminal or the vehicle-mounted terminal and the destination address, respectively.

In some embodiments, the service platform may determine the driving route based on the location information of the user terminal and the destination address when the ride service order is generated. Alternatively, in other embodiments, the travel route may be determined based on the location information and the destination address of the vehicle-mounted terminal when the ride service order is generated, which is not limited in the present disclosure.

S602: Generate a service bill corresponding to the ride service order according to the travel route.

After determining the above-mentioned driving route, the service platform can calculate the actual service cost of the ride service according to the preset charging rules according to the driving route, and generate a service bill corresponding to the ride service order based on the actual service cost. For example, the preset charging rule may be: charging according to the total mileage and consumption time of the driving route, such as: 2 yuan per kilometer. The specific charging method of the preset charging rule is not limited here.

In other embodiments, the service bill may also be generated by a vehicle-mounted terminal. For example, the service bill may be generated by a taximeter in a taxi. That is, the step of obtaining the service bill corresponding to the ride service order may specifically include: obtaining the service bill generated by the vehicle-mounted terminal according to the driving path of the vehicle-mounted terminal. The present disclosure also does not limit the method of generating service bills.

FIG. 7 shows another schematic flow chart of the riding service method provided by an embodiment of the present disclosure.

Optionally, as shown in FIG. 7, in other embodiments, the ride service method may further include:

S701. Receive a service end request sent by the vehicle-mounted terminal.

For example, when the user arrives at the destination address or needs to get off the bus on the way, the driver can send an end service request to the service platform through the on-board terminal, and the end service request can be used to request the service platform to end the ride service.

S702. Obtain a service bill corresponding to the ride service order according to the service end request.

S703. Send the service bill to the user terminal.

After receiving the service end request sent by the vehicle-mounted terminal, the service platform can obtain the service bill corresponding to the ride service order and send it to the user terminal.

As described in the foregoing embodiment, the service bill may be calculated by the service platform according to the driving path, or generated by the vehicle-mounted terminal, and the service platform may be directly obtained from the vehicle-mounted terminal, which will not be repeated here.

Take the taxi service described in the foregoing embodiment as an example: the meter can be integrated with the vehicle terminal, or the meter can be connected to the vehicle terminal, so that the vehicle terminal can obtain the service bill generated by the meter. When the user arrives at the destination address or the user needs to get off on the way, the driver can deduct the meter, control the meter to stop the calculation and generate a service bill, the vehicle-mounted terminal can send the service bill to the service platform, and the service platform can send the received service bill Sent to the user terminal.

The following uses a specific implementation to illustrate the ride service method provided by the embodiments of the present disclosure:

FIG. 8 shows another schematic flow chart of the riding service method provided by an embodiment of the present disclosure.

As shown in Figure 8, in this embodiment, the ride service method may include:

S801. Obtain a ride service request sent by the user terminal.

S802. Acquire location information of the vehicle-mounted terminal according to the identification information of the vehicle-mounted terminal in the ride service request.

S803: Determine whether the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal in the ride service request is less than a preset threshold.

If yes, go to step S804; if no, go to the end.

S804: Generate a corresponding ride service order according to the ride service request.

S805: Acquire the destination address entered by the user in the user terminal.

S806: Generate route planning information associated with the ride service order according to the destination address and the location information of the vehicle-mounted terminal.

S807. Send the route planning information to the user terminal.

S808: Update the location information of the user terminal and the location information of the vehicle-mounted terminal according to a preset period.

After step S808 is executed, step S809 and step S810, and step S811 can be executed in sequence.

S809. Determine whether the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal is greater than or equal to a preset threshold.

If yes, go to step S810; if no, go back to step S808.

S810. Determine that the ride service order is an abnormal service order.

S811: Determine whether the updated location information of the user terminal is the same as the destination address.

If yes, go to step S812; if no, go back to step S808.

S812. Obtain a service bill corresponding to the ride service order, and send the service bill to the user terminal.

The beneficial effects of the ride service method provided in this embodiment are the same as those described in the foregoing embodiments, and will not be repeated here.

Optionally, in some implementation manners, the step of determining whether the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal is less than a preset threshold described in the foregoing embodiment may also be completed by the vehicle-mounted terminal or the user terminal. For example, if the judgment is made by the vehicle-mounted terminal, the service platform can forward the location information of the user terminal to the vehicle-mounted terminal. When the vehicle-mounted terminal has completed the judgment, the judgment result can be fed back to the service platform, and the service platform can decide whether to generate a ride based on the judgment result. Car service order. Or, if the user terminal makes the judgment, the service platform can forward the location information of the vehicle-mounted terminal to the user terminal. After the user terminal has completed the judgment, the judgment result can be fed back to the service platform, and the service platform also decides whether to generate according to the judgment result Ride service order. The present disclosure does not limit the specific execution subject of the positioning coincidence judgment process.

Based on the ride service method described in the foregoing method embodiment, correspondingly, an embodiment of the present disclosure also provides a ride service device, which can be applied to a service platform, and the service platform is respectively set in the user terminal and in the service vehicle. The communication connection of the in-vehicle terminal.

Fig. 9 shows a schematic structural diagram of a ride service device provided by an embodiment of the present disclosure.

As shown in FIG. 9, the ride service device may include: a first acquisition module 11, a second acquisition module 12, a first judgment module 13 and an order generation module 14. The first obtaining module 11 is used to obtain the ride service request sent by the user terminal. The ride service request contains the location information of the user terminal and the identification information of the on-board terminal; the second obtaining module 12 is used to obtain the ride service request according to the ride service request. The identification information of the vehicle-mounted terminal is used to obtain the location information of the vehicle-mounted terminal; the first judgment module 13 is used to judge whether the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal in the ride service request is less than a preset threshold; The generating module 14 is configured to generate a corresponding ride service order according to the ride service request if it is less than the preset threshold.

FIG. 10 shows another schematic diagram of the structure of the ride service device provided by the embodiment of the present disclosure.

Optionally, as shown in FIG. 10, the ride service device may further include: a third acquisition module 15 and a route planning module 16. The third obtaining module 15 is used to obtain the destination address entered by the user at the user terminal; the route planning module 16 is used to generate the route planning information associated with the ride service order according to the destination address and the location information of the vehicle terminal The planning information is sent to the user terminal.

FIG. 11 shows another structural schematic diagram of the ride service device provided by the embodiment of the present disclosure.

Optionally, as shown in FIG. 11, the riding service device may further include: an update module 17 and an abnormality determination module 18. The update module 17 is used to update the location information of the user terminal and the location information of the vehicle terminal according to the preset period after the order generation module generates the corresponding ride service order according to the ride service service request; the first judgment module 13 also It is used to determine whether the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal is greater than or equal to a preset threshold; the abnormality determination module 18 is used to determine whether the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal is greater than or equal to the preset threshold. The car service order is an abnormal service order.

FIG. 12 shows another schematic structural diagram of the ride service device provided by an embodiment of the present disclosure.

Optionally, as shown in FIG. 12, the riding service device may further include: a second judgment module 19 and a bill sending module 20. The second judging module 19 is used to judge whether the updated location information of the user terminal and the destination address are the same after the update module updates the location information of the user terminal and the location information of the vehicle-mounted terminal according to the preset period; the bill sending module 20, If the updated location information of the user terminal is the same as the destination address, obtain the service bill corresponding to the ride service order, and send the service bill to the user terminal.

FIG. 13 shows another structural schematic diagram of the ride service device provided by an embodiment of the present disclosure.

Optionally, as shown in FIG. 13, the ride service device may further include: a bill generation module 21, configured to obtain the location of the user terminal or the vehicle terminal before the bill sending module 20 obtains the service bill corresponding to the ride service order Information about the driving path between the destination address and the driving path, and generate a service bill corresponding to the ride service order based on the driving path.

Optionally, the bill sending module 20 may be specifically used to obtain a service bill generated by the vehicle-mounted terminal according to the driving path of the vehicle-mounted terminal.

FIG. 14 shows another structural schematic diagram of the riding service device provided by an embodiment of the present disclosure.

Optionally, as shown in FIG. 14, the ride service device may further include: an end service module 22, configured to receive an end service request sent by the vehicle-mounted terminal, and obtain a service bill corresponding to the ride service order according to the end service request, And send the service bill to the user terminal.

The above-mentioned device may be integrated into a server or computer in the service platform, and the disclosure is not limited herein. Those skilled in the art can clearly understand that, for the convenience and conciseness of description, the specific working process of the ride service device can refer to the corresponding process of the ride service method described in the foregoing method embodiment. Go into details again.

It should be understood that the device embodiments described above are merely illustrative, and the devices and methods disclosed in the embodiments of the present disclosure may also be implemented in other ways. For example, the division of the modules is only a logical function division, and there may be other divisions in actual implementation. For another example, multiple modules or components can be combined or integrated into another system, or some features can be ignored. Or not. In addition, the displayed or discussed mutual coupling or direct coupling or communication connection may be indirect coupling or communication connection through some communication interfaces, devices or modules, and may be in electrical, mechanical or other forms. In addition, the functional units in the various embodiments of the present disclosure may be integrated into one processing unit, or each unit may exist alone physically, or two or more units may be integrated into one unit.

If the function is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a non-volatile computer readable storage medium executable by a processor. Based on this understanding, the technical solution of the present disclosure essentially or the part that contributes to the prior art or the part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage medium, including Several instructions are used to make a computer device (which may be a personal computer, a server, or a network device, etc.) execute all or part of the steps of the methods described in the various embodiments of the present disclosure.

That is, those skilled in the art should understand that the embodiments of the present disclosure may be implemented in any form of a complete hardware embodiment, a complete software embodiment, or a combination of software and hardware embodiments.

Based on this, the embodiments of the present disclosure also provide a program product. The program product may be a storage medium such as a U disk, a mobile hard disk, ROM, RAM, a magnetic disk, or an optical disk. The storage medium may store a computer program, and the computer program is processed. When the device is running, the steps of the ride service method described in the foregoing method embodiment are executed. The specific implementation method is similar to the technical effect, and will not be repeated here.

In addition, embodiments of the present disclosure also provide a ride service device, which may be a device with data processing capabilities such as the above-mentioned personal computer, server, or network device. Schematic diagram of the structure of the ride service equipment.

As shown in FIG. 15, the ride service equipment may include: a processor 100, a storage medium 200, and a bus 300. The storage medium 200 stores machine-readable instructions executable by the processor 100. When the ride service equipment is running, processing The processor 100 communicates with the storage medium 200 through the bus 300, and the processor 100 executes machine-readable instructions to execute the steps of the ride service method described in the foregoing method embodiment when executed. The specific implementation method and technical effect are similar, and will not be repeated here again.

For ease of description, only one processor is described in the above-mentioned ride service equipment. However, it should be noted that in some embodiments, the ride service equipment in the present disclosure may also include multiple processors, so the steps performed by one processor described in the present disclosure may also be executed jointly or individually by multiple processors. .

The above are only specific implementations of the present disclosure, but the protection scope of the present disclosure is not limited thereto. Any person skilled in the art can easily think of changes or substitutions within the technical scope disclosed in the present disclosure, and they shall be covered Within the protection scope of this disclosure. Therefore, the protection scope of the present disclosure should be subject to the protection scope of the claims.

Claims

A riding service method, characterized in that the method is applied to a service platform, and the service platform is respectively communicatively connected with a user terminal and a vehicle-mounted terminal provided in a service vehicle, and the method includes:

Acquiring a ride service request sent by the user terminal, where the ride service request includes location information of the user terminal and identification information of the vehicle-mounted terminal;

Acquiring the location information of the vehicle-mounted terminal according to the identification information of the vehicle-mounted terminal in the ride service request;

Judging whether the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal in the ride service request is less than a preset threshold;

According to the judgment, it is determined whether to generate a ride service order.
The method according to claim 1, wherein determining whether to generate a ride service order according to the judgment comprises:

If it is determined that the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal in the ride service request is less than a preset threshold, a corresponding ride service order is generated according to the ride service request.
The method according to claim 1, wherein determining whether to generate a ride service order according to the judgment comprises:

If it is determined that the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal in the ride service request is not less than a preset threshold, no corresponding ride service order is generated for the ride service request .
The method according to claim 2, wherein the method further comprises:

Acquiring the destination address entered by the user at the user terminal;

Generating route planning information associated with the ride service order according to the destination address and the location information of the vehicle-mounted terminal;

The route planning information is sent to the user terminal.
The method according to claim 2, wherein after the corresponding ride service order is generated according to the ride service service request, the method further comprises:

Updating the location information of the user terminal and the location information of the vehicle-mounted terminal according to a preset period;

Judging whether the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal is greater than or equal to a preset threshold;

If it is greater than or equal to the preset threshold, it is determined that the ride service order is an abnormal service order.
The method according to claim 5, wherein if it is determined that the ride service order is an abnormal service order, the abnormal service order is closed.
The method according to claim 5, wherein if it is determined that the ride service order is an abnormal service order, the abnormal service order is pushed to a human customer service.
The method according to claim 2, wherein after the corresponding ride service order is generated according to the ride service service request, the method further comprises:

Updating the location information of the user terminal according to a preset period;

Judging whether the updated location information of the user terminal is the same as the destination address;

If the updated location information of the user terminal is the same as the destination address, the service bill corresponding to the ride service order is obtained, and the service bill is sent to the user terminal.
The method according to claim 8, characterized in that, before the obtaining the service bill corresponding to the ride service order, the method further comprises:

Acquiring the driving path between the location information of the user terminal or the vehicle-mounted terminal and the destination address, respectively;

A service bill corresponding to the ride service order is generated according to the driving route.
The method according to claim 8, wherein the obtaining a service bill corresponding to the ride service order comprises:

Obtain a service bill generated by the vehicle-mounted terminal according to the driving path of the vehicle-mounted terminal.
The method according to claim 10, wherein the service vehicle is a taxi, and the service bill is a service bill generated by a taximeter of the taxi.
The method according to claim 8, wherein after the corresponding ride service order is generated according to the ride service service request, the method further comprises:

Update the location information of the vehicle terminal according to a preset period;

When it is determined that the updated location information of the user terminal is the same as the destination address, if it is also determined that the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal at this time If it is greater than or equal to the preset threshold, the ride service order is classified as an abnormal service order.
The method according to claim 2, wherein the method further comprises:

Receiving a service end request sent by the vehicle-mounted terminal;

Obtaining the service bill corresponding to the ride service order according to the service end request;

Send the service bill to the user terminal.
A riding service method, characterized in that the method is applied to a service platform, and the service platform is respectively communicatively connected with a user terminal and a vehicle-mounted terminal provided in a service vehicle, and the method includes:

Receiving a judgment result of judging whether the distance between the location information of the vehicle terminal and the location information of the user terminal is less than a preset threshold;

According to the judgment result, it is determined whether to generate a ride service order.
A riding service device, characterized in that the device is applied to a service platform, and the service platform is respectively communicatively connected with a user terminal and an on-board terminal set in a service vehicle, and the device includes: a first acquisition module, a second 2. The acquisition module, the first judgment module and the order generation module;

The first obtaining module is configured to obtain a ride service request sent by the user terminal, where the ride service request includes location information of the user terminal and identification information of the vehicle terminal;

The second acquiring module is configured to acquire the location information of the vehicle-mounted terminal according to the identification information of the vehicle-mounted terminal in the ride service request;

The first judgment module is configured to judge whether the distance between the location information of the vehicle-mounted terminal and the location information of the user terminal in the ride service request is less than a preset threshold;

The order generation module is configured to generate a corresponding ride service order according to the ride service request if it is less than a preset threshold.
The device according to claim 15, wherein the device further comprises: a third acquisition module and a route planning module;

The third obtaining module is configured to obtain the destination address entered by the user in the user terminal;

The route planning module is configured to generate route planning information associated with the ride service order based on the destination address and the location information of the vehicle-mounted terminal, and send the route planning information to the user terminal.
The device according to claim 16, wherein the device further comprises: an update module and an abnormality determination module;

The update module is configured to update the location information of the user terminal and the location of the vehicle terminal according to a preset cycle after the order generation module generates a corresponding ride service order according to the ride service service request information;

The first judgment module is further configured to judge whether the distance between the updated location information of the user terminal and the updated location information of the vehicle-mounted terminal is greater than or equal to a preset threshold;

The abnormality determination module is configured to determine that the ride service order is an abnormal service order if it is greater than or equal to a preset threshold.
The device according to claim 17, wherein the device further comprises: a second judgment module and a bill sending module;

The second judging module is configured to judge the updated location information of the user terminal and the location information of the vehicle terminal after the update module updates the location information of the user terminal and the location information of the vehicle-mounted terminal according to a preset period. Whether the stated destination addresses are the same;

The bill sending module is configured to obtain a service bill corresponding to the ride service order if the updated location information of the user terminal is the same as the destination address, and send the service bill to the user terminal.
The apparatus according to claim 18, wherein the apparatus further comprises: a bill generation module, configured to obtain the user terminal or the service bill before the service bill corresponding to the ride service order is obtained by the bill sending module The travel path between the location information of the vehicle-mounted terminal and the destination address respectively, and the service bill corresponding to the ride service order is generated according to the travel path.
The device according to claim 18, wherein the bill sending module is specifically configured to obtain a service bill generated by the vehicle-mounted terminal according to the driving path of the vehicle-mounted terminal.
The device according to claim 17, wherein the device further comprises: an end service module, configured to receive an end service request sent by the vehicle-mounted terminal, and obtain the ride service order according to the end service request Corresponding service bill, and sending the service bill to the user terminal.
A ride service equipment, characterized by comprising: a processor, a storage medium, and a bus. The storage medium stores machine-readable instructions executable by the processor. When the ride service equipment is running, all The processor and the storage medium communicate through a bus, and the processor executes the machine-readable instructions to execute the steps of the ride service method according to any one of claims 1 to 14 when executed.
A storage medium, characterized in that a computer program is stored on the storage medium, and the computer program executes the steps of the ride service method according to any one of claims 1 to 14 when the computer program is run by a processor.