JP7427881B2 - Information processing device and work support method - Google Patents

Description

The present invention relates to an information processing device equipped with a display screen, installed in each facility and connected via a network, and a work support method using the information processing device.

Conventionally, for example, during a power outage operation, the status of the operation at the control center was checked at the work site or other related facilities, and the status of the operation could only be confirmed by telephone.

Specifically, for example, in each facility of the control center, work side 1, work side 2, related site 1, and related site 2, during a power outage work operation, first, the work side 1 makes an operation request to the control center by telephone. will be carried out. The control center receives a call from the work side 1 requesting an operation. Further, the worker 2 makes an operation request to the control center by telephone. The control center receives a call from the work side 2 requesting an operation. Here, the control center verifies the work title. Then, the control center starts up the operation chart by automatically executing it.

Thereafter, the control center notifies the related parties 1 by telephone to start the operation. Each of the related parties 1 receives a telephone call requesting an operation from the control center. Further, the control center notifies the related parties 2 of the start of the operation by telephone. Each of the related locations 2 receives a telephone call requesting an operation from the control center.

Next, the control center performs a power outage operation by automatically executing the operation chart. Then, the control center issues an operation command to the work side 1 by telephone. The worker 1 receives a telephone call from the control center for an operation command. Worker 1 performs on-site operations and communicates operations to the control center by telephone. The control center receives information about the operation from the work side 1 by telephone.

Next, the control center notifies the work side 1 and the work side 2 of the start of work by telephone. Work side 1 and work side 2 each receive notification from the control center to start work by telephone. Further, the control center notifies related locations 1 and 2 of the start of work by telephone. Related site 1 and related site 2 each receive notification from the control center to start work by telephone. Then, the work side 1 and the work side 2 each perform on-site work.

Work side 1 and work side 2 each notify the control center of the expected time for completion of the work by telephone. The control center receives notifications from the work side 1 and the work side 2 about the expected time for completion of the work, respectively, by telephone. Then, the control center notifies each of the related locations 1 and 2 of the estimated time of completion of the work by telephone. The related site 1 and the related site 2 each receive a telephone call from the control center 2 about the expected time for completion of the work. Subsequently, the worker side 1 and the worker side 2 each carry out on-site work.

Work side 1 and work side 2 each notify the control center of the completion of work by telephone. The control center receives notification from the work side 1 and the work side 2 over the phone that the work has been completed. Then, the control center notifies the related locations 1 and 2 of the completion of the work by telephone. The related site 1 and the related site 2 each receive notification from the control center 2 over the phone that the work has been completed.

Thereafter, the control center issues an operation command to the work side 1 by telephone. The worker 1 receives operation instructions from the control center over the phone and performs on-site operations. The worker 1 then communicates the operation to the control center by telephone. The control center receives operational communication from the work side 1 by telephone. Then, the control center automatically performs the recovery operation using the operation chart.

In this way, the current situation is that many telephone calls are made for operational commands and information sharing.

As a related technology, for example, a terminal for the person in charge of work, a terminal for the person in charge of operation of the person in charge of operations, and a terminal for the control center of the person in charge of the control center are each connected to a server, and the information input to each terminal is connected to the server. There are technologies related to work progress management systems that share work progress information between parties via a server, thereby enabling smooth execution and management of power outage work (for example, the following (See Patent Document 1.)

In addition, as a related technology, for example, a worker at the site carries a terminal, confirms a predetermined work procedure, inputs the progress of the work, and sends and receives other documents. The management server is installed in the management department of the electric power company, and sends work instructions to the terminals, requests reports on the progress of the work, receives progress reports from the terminals, and sends work instructions to the servers at related locations specified for each work. Deliver to. The control center server is installed in the control center, receives work progress status from the management server, and displays response instructions according to the work progress status on the main monitor of the control center. Accordingly, there is a technology related to a work support system that supports the promotion of work carried out by a plurality of departments in cooperation (see, for example, Patent Document 2 below).

JP2012-256206A Japanese Patent Application Publication No. 2011-39996

However, in power outage work operations, the status of operations performed at the control center cannot be confirmed in real time at the site or other related locations. In addition, since the status of operations was only confirmed by telephone, there was a problem in that when work was done at multiple locations or when there were many related locations, communication for operating instructions and information sharing became complicated. Ta.

The present invention aims to alleviate the burden on operators such as making phone calls, and to improve the efficiency and appropriateness of their work, in order to solve the problems with the prior art described above.

In order to solve the above-mentioned problems and achieve the purpose, an information processing apparatus according to the present invention is an information processing apparatus equipped with a display screen and installed in each facility and connected via a network, wherein each of the facilities a receiving unit that receives information regarding an operation sheet screen related to a corresponding operation; and a receiving unit that displays the operation sheet screen received by the receiving unit on the display screen, and executes the operation based on the contents of the operation sheet screen to another facility. and a control unit that displays a contact screen related to the contact on the display screen.

Further, in the information processing apparatus according to the invention, the contact screen pops up on the displayed operation sheet screen.

Furthermore, the information processing device according to the present invention is characterized in that, in the above invention, the control section outputs at least one of sound and vibration when displaying the contact screen.

Further, in the above invention, the information processing device according to the present invention includes an operation input unit that receives an input operation from an operator regarding the contents of the contact screen, and transmits information regarding the input operation accepted by the operation input unit. The present invention is characterized by comprising: a transmitting unit that transmits data.

Further, in the information processing device according to the invention, in the above invention, the receiving unit receives information regarding a confirmation screen for confirming a contact from another facility, and the control unit The method is characterized in that the confirmation screen is displayed on the display screen.

Further, the information processing device according to the present invention is characterized in that, in the above invention, the confirmation screen pops up on the displayed operation sheet screen.

Furthermore, the information processing device according to the present invention is characterized in that, in the above invention, the control unit outputs at least one of sound and vibration when displaying the confirmation screen.

Further, in the information processing device according to the above invention, the control unit extracts an operation corresponding to the own facility from among operations corresponding to the respective facilities, and extracts an operation corresponding to the operation on the operation sheet screen. It is characterized by displaying parts that are distinguishable from other parts.

Further, the information processing device according to the present invention is characterized in that, in the above invention, each of the facilities includes at least one of a control center, a substation, a power transmission/distribution station, and a business office of an electric power company.

Further, the work support method according to the present invention is a work support method performed using an information processing device equipped with a display screen and connected to each facility via a network, the work support method being performed by using an information processing device equipped with a display screen and connected to a network, and in which each of the facilities performs corresponding operations. Receive information regarding the operation sheet screen, display the received operation sheet screen on the display screen, and display on the display screen a contact screen for contacting other facilities to be executed based on the contents of the operation sheet screen. The information processing apparatus is characterized in that the information processing apparatus executes the processing.

According to the information processing device and the work support method according to the present invention, it is possible to reduce the burden on the operator such as telephone calls, etc., and the operation status can be easily checked, thereby improving work efficiency and appropriateness. This has the effect of making it possible to achieve

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is an explanatory diagram showing an example of an overview of an entire system including an information processing device according to an embodiment of the present invention. FIG. 1 is a block diagram showing an example of the configuration of an information processing device according to an embodiment of the present invention. 3 is a flowchart illustrating an example of a server processing procedure. 1 is a flowchart illustrating an example of a processing procedure of an information processing apparatus according to an embodiment of the present invention. It is an explanatory view showing an example of an operation chart displayed on a display screen. FIG. 7 is an explanatory diagram showing another example of an operation chart displayed on the display screen. It is an explanatory view showing an example of a contact screen displayed on a display screen. It is an explanatory view showing an example of a confirmation screen displayed on a display screen.

DESCRIPTION OF THE PREFERRED EMBODIMENTS Preferred embodiments of an information processing device and a work support method according to the present invention will be described in detail below with reference to the accompanying drawings.

(Overall system configuration)
FIG. 1 is an explanatory diagram showing an example of an overview of an entire system including information processing apparatuses (tablet terminals 101 to 105) according to an embodiment of the present invention. In FIG. 1, the overall system includes a server 100 and tablet terminals 101, 102, 103, 104, and 105, which are information processing devices according to an embodiment of the present invention. The server 100 and the tablet terminals 101 to 105 are each connected via a network 150 such as the Internet or an in-house LAN.

The server 100 is a server that manages various information about each facility. The server 100 manages and controls tablet terminals 101 to 105 in each facility. Then, it controls the transmission and reception of information between facilities, that is, between the tablet terminals 101 to 105.

In FIG. 1, a tablet terminal 101 is an information processing device installed in one control center (“○○ control center”) of each facility of an electric power company. The tablet terminal 102 is an information processing device installed at one substation (“○○ substation”) among the facilities of the electric power company. The tablet terminal 103 is an information processing device installed at one power transmission station (“△△ power transmission station”) among the facilities of the electric power company. The tablet terminal 104 is an information processing device installed at one office (“xx office”) among the facilities of the electric power company. The tablet terminal 105 is an information processing device provided in another control center (“□□ control center”) among the facilities of the electric power company.

In this way, each facility may include at least one of a power company's control center, substation, power transmission and distribution station, and business office.

Therefore, information transmitted from any tablet terminal, for example, the tablet terminal 101, is received by at least one of the other tablet terminals 102 to 105 via the server 100. Further, it is also possible to simultaneously distribute data from the tablet terminal 101 to a plurality of other tablet terminals 102 to 105.

(Configuration of information processing device)
Next, the configurations of tablet terminals 101 to 105, which are examples of information processing apparatuses according to embodiments of the present invention, will be explained. FIG. 2 is a block diagram showing an example of the configuration of an information processing device (tablet terminals 101 to 105) according to an embodiment of the present invention.

In FIG. 2, the information processing devices (tablet terminals 101 to 105) are configured to include a display screen 200, a control section 201, a transmitting/receiving section 202, and an operation input section 203. Further, the display screen 200 includes a touch panel 210. It also includes a speaker 211 and a vibrator 212. In addition to a tablet terminal, the information processing device may be a personal computer, a portable information processing terminal device (for example, a smartphone), or the like.

The display screen 200 is a liquid crystal display, an organic EL display, or the like that displays characters, images, figures, etc., as well as input fields and various buttons.

The control unit 201 can realize its functions using a CPU (Central Processing Unit), memory, or the like. The CPU is in charge of overall control of the tablet terminals 101-105. The memory stores programs such as a boot program and various data. The memory is also used as a work area for the CPU. The memory can be realized by, for example, ROM (Read-Only Memory), RAM (Random Access Memory), HDD (Hard Disc Drive), HD (Hard Disc), and the like.

The transmitting/receiving unit 202 can realize its functions using a communication interface or the like. The communication interface is connected to the network 150 and is in charge of wired or wireless information communication between the inside of each tablet terminal 101 to 105 and an external device. More specifically, communication may be performed using a LAN cable, wireless LAN, Wi-Fi, mobile communication standards (3G, 4G, 5G), PHS line, or the like.

The operation input unit 203 not only issues various operation instructions to the tablet terminals 101 to 105, but also inputs various data. In addition to the touch panel 210, the operation input unit 203 may be an operation panel equipped with various switches and buttons, or a pointing device such as a keyboard or mouse connected to the tablet terminals 101 to 105.

Further, the tablet terminals 101 to 105 may be connected to the printer by wire or wirelessly. The printer is a variety of printers that print data, such as a laser printer, an inkjet printer, and an ink dot printer. It may be a monochrome printer or a color printer.

The transmitting/receiving unit 202 receives, via the network 150, information regarding the operation sheet screen related to the operation corresponding to each facility.

The control unit 201 displays the operation sheet screen received by the transmitting/receiving unit 202 on the display screen 200. Furthermore, the control unit 201 displays on the display screen 200 a contact screen for contacting other facilities to be executed based on the contents of the operation form screen received by the transmitting/receiving unit 202 .

When displaying the contact screen on the display screen 200, the control unit 201 may display the contact screen so as to pop up on the operation sheet screen displayed on the display screen 200.

The control unit 201 may control the speaker 211 to output sound when displaying the contact screen. When displaying the contact screen, the control unit 201 may control the vibrator 212 to output vibrations, that is, cause the tablet terminals 101 to 105 to vibrate. Only one of the sound output and the vibration output may be performed, or both may be performed simultaneously.

The operation input unit 203 accepts input operations from the operator regarding the contents of the contact screen displayed on the display screen 200. Specifically, for example, it is recognized that the operator has pressed a send button or a confirmation button displayed on the contact screen. The transmitting/receiving unit 202 then transmits information regarding the input operation accepted by the operation input unit 203 to the server 100 via the network 150.

The transmitting/receiving unit 202 receives information regarding a confirmation screen for confirming a contact from another facility. Then, the control unit 201 displays the confirmation screen received by the transmitting/receiving unit 202 on the display screen 200.

When displaying the confirmation screen on the display screen 200, the control unit 201 may display the confirmation screen so as to pop up on the operation sheet screen displayed on the display screen 200.

The control unit 201 may control the speaker 211 to output sound when displaying the confirmation screen. When displaying the contact screen, the control unit 201 may control the vibrator 212 to output vibrations, that is, cause the tablet terminals 101 to 105 to vibrate. Only one of the sound output and the vibration output may be performed, or both may be performed simultaneously.

The sound output from the speaker 211 may be the same type of sound on the contact screen and the confirmation screen, or may be different types of sound. The sound may be, for example, a buzzer sound, an alarm sound, a voice, or the like. Further, the vibrations caused by the vibrator 212 may be the same type of vibration on the contact screen and the confirmation screen, or may be different types of vibrations. The type of vibration includes the interval of vibration, strength, etc.

In this way, by making a difference between when the contact screen is displayed and when the confirmation screen is displayed, the operator may be made to recognize the difference.

The control unit 201 extracts the operation corresponding to the own facility from among the operations corresponding to each facility shown on the operation sheet screen, and highlights the part corresponding to the operation, that is, displays it so that it can be distinguished from other parts. You may also do so. By doing so, the operator of each facility can recognize at a glance the operation corresponding to his or her own facility on the operation sheet screen displayed on each of the tablet terminals 101 to 105.

(Processing procedure of server 100)
FIG. 3 is a flowchart showing an example of the processing procedure of the server 100. In the flowchart of FIG. 3, the server 100 determines whether operation sheet information has been received from any of the tablet terminals 101 to 105 via the network 150 (step S301).

Here, wait until operation sheet information is received (step S301: No), and if operation sheet information is received (step S301: Yes), determine the destination of the received operation sheet information (step S302) .

Then, the operation sheet information is transmitted to the determined destination (step S303), and the series of processes is completed.

In this way, each time the server 100 receives operation sheet information, it can transmit the operation sheet information to at least one of the corresponding tablet terminals 101 to 105. Information can be shared reliably.

(Processing procedure of information processing device)
FIG. 4 is a flowchart showing an example of the processing procedure of the information processing apparatus (tablet terminals 101 to 105) according to the embodiment of the present invention. In the flowchart of FIG. 4, it is determined whether operation sheet information has been received via the network 150 (step S401).

Here, after waiting for operation sheet information to be received (step S401: No), if operation sheet information is received (step S401: Yes), next, the own facility corresponds to the received operation sheet information. It is determined whether there is anything to be done (step S402).

Here, if there is no matter to be dealt with by the own facility (step S402: No), the process moves to step S404 without doing anything. On the other hand, if there is an issue that the own facility should respond to (step S402: Yes), highlighting processing is performed so that the corresponding part of the operation form information (line part of the form) is highlighted, that is, other lines are A process of displaying the image so as to be distinguishable from other parts is performed (step S403), and the process moves to step S404.

Next, the portion of the operation sheet that is currently being executed (line portion of the form) is colored (step S404), and operation sheet information is displayed (step S405).

Thereafter, it is determined whether there is any communication or confirmation (step S406). Here, if there is no communication or confirmation (step S406: No), the series of processing ends. On the other hand, if there is a contact or confirmation (step S406: Yes), a contact screen related to the contact or a confirmation screen related to the confirmation is displayed as a pop-up on the display screen 200 (step S407).

Then, it is determined whether the send button on the displayed contact screen or the confirmation button on the confirmation screen has been pressed (step S408). Here, wait for the send button on the displayed contact screen or the confirmation button on the confirmation screen to be pressed (step S408: No), and if it is pressed (step S408: Yes), the displayed contact screen Alternatively, the confirmation screen is erased (step S409), and if necessary, transmission processing is performed (step S410), and the series of processing ends.

(Contents of display screen 200)
5 and 6 are explanatory diagrams showing examples of operation charts displayed on the display screen 200. FIG. 5 shows the display contents of the display screen 200 of the tablet terminal 101 of the ○○ control center, and FIG. 6 shows the display contents of the display screen of the tablet terminal 102 of the ○○ substation.

In FIG. 5, the operation form 500 includes "instruction location", "relay location", "operation location", "location name", "operation content", "issuer", "relay person", "order recipient", It consists of each item of "time".

The "command location" field displays the facility where the command is to be given. If there is a relay facility, the name of the facility is displayed in "Relay location". The "operation location" field displays the name of the facility where the operation is performed. “Place Name” displays the name of the facility where the on-site work will be performed. The "operation content" field displays the content of the operation. "Issuer" displays the name of the person in charge who issued the order. "Relayer" displays the name of the person in charge of the relay. "Receiver" displays the name of the person in charge who received the command. "Time" displays the time when the operation was performed. Here, "...system" indicates a control center, and "...hen" indicates a substation.

Items to be handled by the ○○ control center, that is, the line portion of the form where the "operation point" is set to ``○○ system'', that is, the line 501 of the lines 501 to 510 in the operation form 500 in FIG. , 502, 503, 504, 505, 506, 507, 508, and 509 are highlighted. That is, in order to display lines 501 to 509 so that they can be distinguished from line 510, the characters displayed in lines 501 to 509 can be highlighted by making them bold compared to line 510.

As a result, it can be seen at a glance that rows 501 to 509 are matters that should be handled by the own facility, that is, XXX control center, and row 510 is a matter that is not handled by XXX control center.

Also, lines 506, 507, 508, and 509, which are currently being executed, are displayed in color. This allows you to see at a glance that lines 506 to 509 are currently being executed.

The operation chart 600 shown in FIG. 6 has the same contents as the operation chart 500 shown in FIG. However, whereas the operation sheet 500 in FIG. 5 is displayed on the display screen 200 of the tablet terminal 101 in the XXX control center, the operation sheet 600 in FIG. 200, only the highlighted portion is different.

That is, in the operation sheet 600, in order to display lines 501 to 509 so that they can be distinguished from lines 601 to 609, the characters displayed in line 610 are highlighted by making them bold compared to lines 601 to 609. doing. As a result, it can be seen at a glance that row 610 is a matter that should be handled by the own facility, that is, substation XXX, and rows 601 to 609 are matters that are not handled by substation XXX.

FIG. 7 is an explanatory diagram showing an example of a contact screen displayed on the display screen 200. In FIG. 7, an operation chart 700 is an operation chart displayed on the display screen 200 of the tablet terminal 101 at the control center. In the operation chart 700, it can be seen that the part currently being executed is the line 710 where the coloring process is being performed.

A contact screen 701 is displayed as a pop-up above the operation sheet 700. The contact screen 701 displays the contact information (“To ○○ change”) and the content of the contact (“operation command”). Further, a send button 702 is displayed on the contact screen 701. The operator of the ○○ control center looks at the contact screen 701 on the display screen 200, confirms the contact information and the content of the contact, and then presses the send button 702. When the send button 702 is pressed, the contact screen 701 disappears, and only the operation form 700 continues to be displayed on the display screen 200.

FIG. 8 is an explanatory diagram showing an example of a confirmation screen displayed on the display screen 200. In FIG. 8, an operation chart 800 is an operation chart displayed on the display screen 200 of the tablet terminal 101 at the ○○ control center. In the operation chart 800, it can be seen that the part currently being executed is the line 810 where the coloring process is being performed.

A confirmation screen 801 is displayed as a pop-up above the operation chart 800. The confirmation screen 801 displays confirmation details (“order confirmation”). Further, a confirmation button 802 is displayed on the confirmation screen 801. The operator of the ○○ control center views the confirmation screen 801 on the display screen 200, confirms the confirmation contents, and then presses the confirmation button 802. When the confirmation button 802 is pressed, the confirmation screen 801 disappears, and only the operation chart 800 continues to be displayed on the display screen 200.

As explained above, the information processing apparatus according to the embodiment of the present invention is an information processing apparatus (tablet terminals 101 to 105) equipped with a display screen 200 and installed in each facility and connected through a network 150. The transmitter/receiver 202 receives information regarding the operation sheet screen for the operation corresponding to each facility, and displays the operation sheet screen received by the transmitter/receiver 202 on the display screen 200, and displays the operation sheet screen based on the contents of the operation sheet screen. The control unit 201 displays on the display screen 200 a communication screen 701 related to communication to other facilities to be executed, so that the burden on the operator such as telephone communication can be reduced, and the operation status can be changed. It can be easily confirmed.

Furthermore, in the information processing apparatus according to the embodiment of the present invention, the contact screen 701 pops up on the screen of the displayed operation sheet 700, so that the operator does not miss the contact screen 701 and can be sure to You can take action.

Furthermore, in the information processing apparatus according to the embodiment of the present invention, the control unit 201 outputs at least one of sound and vibration when displaying the contact screen 701, so that the contact screen 701 is displayed. It is possible to make the operator aware of this.

The information processing apparatus according to the embodiment of the present invention also includes an operation input unit 203 that accepts input operations from the operator regarding the contents of the contact screen 701, and transmits information regarding the input operations accepted by the operation input unit 203. Since the transmitting/receiving unit 202 is provided, the situation at each facility can be reliably transmitted to other facilities.

Further, in the information processing apparatus according to the embodiment of the present invention, the transmitting/receiving unit 202 receives information regarding the confirmation screen 801 for confirming contact from another facility, and the control unit 201 receives the information regarding the confirmation screen 801 related to confirmation of contact from another facility. Since the confirmation screen 801 is displayed on the display screen 200, the burden on the operator such as making phone calls can be reduced, and the operation status can be easily confirmed.

Further, in the information processing apparatus according to the embodiment of the present invention, the confirmation screen 801 pops up on the screen of the displayed operation sheet 800, so that the operator does not miss the confirmation screen 801 and can be sure to You can take action.

Further, in the information processing apparatus according to the embodiment of the present invention, the control unit 201 outputs at least one of sound and vibration when displaying the confirmation screen 801, so that the confirmation screen 801 is displayed. It is possible to make the operator aware of this.

Furthermore, in the information processing apparatus according to the embodiment of the present invention, the control unit 201 extracts the operation corresponding to the own facility from among the operations corresponding to each facility, and displays the part corresponding to the operation on the operation sheet screen. Since it is displayed so that it can be distinguished from other parts, it is possible to see at a glance the matters that the own facility should respond to, and to prevent confusion with the responses of other facilities.

Further, in the information processing apparatus according to the embodiment of the present invention, since each facility includes at least one of a control center, a substation, a power transmission/distribution station, and a business office of an electric power company, power outage work operations at the electric power company are possible. information sharing can be done efficiently.

Further, the work support method according to the embodiment of the present invention is a work support method performed using information processing devices (tablet terminals 101 to 105) equipped with a display screen 200 and installed in each facility and connected via a network. wherein each facility receives information regarding the operation sheet screen for the corresponding operation, displays the received operation sheet screen on the display screen 200, and communicates to other facilities based on the contents of the operation sheet screen. Since the information processing device executes the process of displaying the contact screen 701 related to the above on the display screen 200, the burden on the operator such as telephone contact can be reduced, and the operation status can be easily confirmed. It is possible to improve the efficiency and optimization of work.

As described above, the information processing device according to the present invention is useful for information processing devices equipped with a display screen and connected to each facility via a network, and for work support methods using the information processing device. In particular, the present invention is suitable for an information processing device and a work support method that efficiently support power outage work operations at electric power companies.

100 Server 101 Tablet terminal at XX control center 102 Tablet terminal at XX substation 103 Tablet terminal at △△ power transmission station 104 Tablet terminal at XX office 105 Tablet terminal at □□ Control center 150 Network 200 Display screen 201 Control unit 202 Transmission/reception section 203 Operation input section 210 Touch panel 211 Speaker 212 Vibrator 500, 600, 700, 800 Operation sheet 701 Contact screen 702 Send button 801 Confirmation screen 802 Confirmation button

Claims (9)

An information processing device equipped with a display screen and installed in each facility and connected via a network,
a receiving unit that receives information regarding an operation sheet screen related to an operation corresponding to each facility;
Displaying the operation sheet screen related to the information received by the receiving unit on the display screen, and distinguishing the part of the contents of the operation sheet screen that corresponds to the operation matters to be handled by the own facility from other parts. Among the contents of the operation sheet screen, the part that corresponds to the operation item currently being executed is displayed so that it can be distinguished from other parts, and the part that corresponds to the operation item currently being executed is displayed so that it can be distinguished from other parts. a control unit that displays a contact screen for contacting the other facility on the display screen when there is an operation matter that should be communicated to the other facility by the own facility ;
An information processing device comprising: The information processing apparatus according to claim 1, wherein the contact screen pops up on the displayed operation sheet screen. The information processing apparatus according to claim 1 or 2, wherein the control unit outputs at least one of sound and vibration when displaying the contact screen. an operation input unit that accepts input operations from an operator regarding the contents of the contact screen;
a transmitting unit that transmits information regarding the input operation received by the operation input unit to the other facility ;
The information processing device according to any one of claims 1 to 3, characterized in that the information processing device comprises: The receiving unit receives information regarding a confirmation screen for confirming contact from the other facility,
The information processing apparatus according to any one of claims 1 to 4, wherein the control unit displays the confirmation screen received by the reception unit on the display screen. 6. The information processing apparatus according to claim 5, wherein the confirmation screen pops up on the displayed operation sheet screen. 7. The information processing apparatus according to claim 5, wherein the control unit outputs at least one of sound and vibration when displaying the confirmation screen. The information processing device according to any one of claims 1 to 7 , wherein each of the facilities includes at least one of a control center, a substation, a power transmission/distribution station, and a business office of an electric power company. A work support method using an information processing device equipped with a display screen, installed in each facility, and connected via a network,
Receive information regarding the operation sheet screen for the operation corresponding to each facility;
displaying the operation sheet screen related to the received information on the display screen;
Of the contents of the operation sheet screen, a portion corresponding to the operation items that the own facility should handle is displayed in a distinguishable manner from other portions,
Displaying a portion of the contents of the operation sheet screen that corresponds to the operation item currently being executed so as to be distinguishable from other portions;
Among the operation items currently being executed, if there is an operation item that should be handled by another facility and the own facility should contact the other facility, the contact screen for contacting the other facility will be displayed. displayed on the display screen;
A work support method, characterized in that the information processing device executes the processing.

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