JP7324557B2 - Product supply system - Google Patents

Description

The present invention relates to a system for sharing products and information and enabling efficient and user-friendly delivery.

The invention described in Patent Document 1 discloses a total network system that enables sharing of products and information between stores under different management.

However, this document does not consider the consumption schedule, budget information, and receipt schedule information of the desired purchase product, and does not have supplier selection information, so efficient and user-friendly delivery cannot be achieved. .

JP-A-2002-7535

The problem to be solved is to enable efficient and user-friendly delivery.

Consumer information including a purchase desired product, the quantity of said purchase desired product, and consumption schedule of said purchase desired product, receiving means for receiving said consumer information, and information received by said receiving means and supplier information creation means for determining delivery contents from the supplier to the consumer and creating delivery information based on the consumer information and the supplier information stored in the information storage means; a stocker; A product having stocker occupancy information of a stocker, temperature-specific area information of the stocker, and determination means for determining whether delivery to the stocker is possible based on the delivery information, the stocker occupancy information, and the temperature-based area information. In the supply system, the stocker comprises temperature-specific areas formed by a refrigeration area and a normal temperature area provided in the stocker, and delivering products to the refrigeration area and the normal temperature area by ID authentication, and delivering products to the above-mentioned The most important feature is that it includes a refrigerated area and a single delivery/receipt port for receiving goods in the normal temperature area .

The product supply system of the present invention has the advantage of enabling efficient and user-friendly delivery.

It is a diagram showing the configuration and flow of consumer information, supplier information, delivery information, stocker, and stocker communication means. It is a figure which shows the relationship of a purchase desired product, the quantity of a purchase desired product, consumption schedule information, and consumer information. FIG. 3 is a diagram showing the relationship between a desired purchase product, the quantity of the desired purchase product, a stocker, stocker occupancy information, and stocker space information. It is a figure which shows the relationship between a stocker and a temperature control mechanism. It is a figure which shows the relationship between a stocker and a temperature control mechanism. FIG. 4 is a diagram showing the relationship between a stocker delivery warehouse, an image processing system, and dirt; FIG. 10 is a diagram showing a conventional screen display; It is a figure which shows a screen display by supplier arrangement information. It is a figure which shows an example of cooking using a cooking heater. It is a figure which shows what the demander selected the menu of the predetermined period. FIG. 10 is a diagram showing another embodiment; FIG. 10 is a diagram showing another embodiment; FIG. 10 is a diagram showing another embodiment; FIG. 10 is a diagram showing another embodiment;

FIG. 1 is a diagram of an embodiment of the product supply system of the present invention, which is a system including a management system 1, a consumer side system 2, a supplier side system 3, a stocker 5, and a delivery vehicle 6. FIG. In some cases, supplier side system 3 includes supplier homepage 4 . Communication lines 11 and 12 are provided between the management system 1 and the consumer side system 2 , communication lines 13 and 14 are provided between the management system 1 and the supplier side system 3 , and the management system 1 and the stocker 5 are provided. A communication line 15 and a communication line 16 are provided between them. The delivery vehicle 6 then delivers the products 21 to 26 (see also FIG. 3), and the consumer receives them 17 .

Receiving means and information storage means are provided in management system 1 . Consumer information and supplier selection information are created in the consumer side system 2 and sent over the communication line 11 . The supplier information is mainly created in the supplier side system 3 and sent via the communication line 13, but may also be created in the management system 1. FIG. The delivery information is sent to the demand side system 2, the supplier side system 3, and the stocker 5 through communication lines 12, 14, and 16, respectively.

The consumption schedule of the desired purchase product indicates when the consumption is scheduled to occur, like the consumption schedule in FIG. This naturally includes the information "consumption undecided". The budget information indicates how much budget the consumer wishes to purchase. This naturally includes the information that the budget is undecided. The scheduled receipt information includes information on the receipt location (home, stocker, or other designated location) and the date and time of receipt. Supplier selection information is information that determines a supplier from which a consumer wishes to purchase. This naturally includes the information "any supplier". The size of the product to be supplied is information that is necessary in relation to stocker occupation information and stocker space information. The expiry date of the supplied product is information required in relation to the consumption schedule. This includes products with no expiry date, such as product 26 in FIG. The delivery information is information determined from the receipt schedule information and the operation status of the supplier's delivery system and stocker, and is sent to the demander's system 2, the supplier's system 3, and the stocker 5. FIG.

FIG. 2 is a diagram showing the relationship between a consumption schedule 201, a consumption menu 202, consumer information 203 and 204, and examples 205 to 208 of products and quantities. These are mainly used for the consumer side system 2, and necessary information is sent to the management system 1 via the communication line 11 as appropriate. As shown in FIG. 2, the management system 1 indicates when the consumer is scheduled to consume, what is the breakdown (menu), and what is the configuration of the consumer, for example, adult, child, gender, physical constitution, and medical history. It is possible to determine the product and quantity based on the information received from the demand side. The decision here is a concept including addition, change, and deletion. In the example of FIG. 2, the management system 1 judges that two adults and two children are equivalent to three adults, and determines the quantity for the consumer information 203 . In addition, the management system 1 derives the product from the breakdown (menu).

FIG. 3 is a diagram showing the relationship between products, quantities, stockers, stocker occupancy information, and stocker space information. In FIG. 3, the stocker delivery warehouses 301 to 303 are used to illustrate this relationship. In the upper part of FIG. 3, products are delivered to the stocker delivery warehouses 301 to 303, and the stocker occupancy information indicates "delivery". Then, in the middle part of FIG. 3, when the consumer receives the goods, the stocker occupancy information indicates "empty". Further, the stocker space information indicates that "three consecutive delivery warehouses lined up side by side are vacant" when the stocker occupancy information of the stocker delivery warehouses 301 to 303 indicates "empty". Based on such information, the management system 1 determines that the product 26 requiring "three consecutive delivery warehouse vacancies" can be delivered, and creates delivery information. In the present embodiment, the availability of delivery is determined based on the space, but the availability of delivery may be determined based on the load resistance information of the stocker and the stocker's delivery warehouse, or in consideration thereof.

The deliverer delivers the goods from the delivery vehicle 6 to the stocker according to the delivery information. The stocker may have a function of locking the stocker's delivery warehouse upon completion of delivery by the deliverer. The stocker may have a function of notifying the consumer through the management system 1 upon completion of delivery. The stocker may have a function that allows the consumer to open and close the stocker's delivery warehouse with an ID and a password at the time of receiving 17 . The stocker may have a function of allowing opening and closing for a certain period of time in consideration of forgetting to remove the stocker. The stocker may have a function of issuing a slip by closing the stocker delivery warehouse. The stocker may have a function of notifying the management system 1 of receipt by the consumer at the same time as issuing the slip. Also, the management system 1 can manage the opening/closing history of the stocker 5 .

Although the delivery vehicle 6 is used in this embodiment, delivery by rail, ship, or airplane may be used. Also, the stocker space information may be determined by the management system 1 . Furthermore, points and currency may be circulated between the management system 1 and the consumer side system 2 . The consumption menu shown in FIG. 2 may include a charged recipe sent from the management system 1 .

The stocker shown in FIG. 3 may be provided with a temperature control mechanism. It is also possible to determine which product is to be delivered to which stocker delivery warehouse based on the information held by the temperature control mechanism, so that power-saving block temperature control can be performed. Also, the stocker may be provided with, for example, a cleaning function using plasma, a gas sensor for detecting odors, and the like. Furthermore, a weight sensor, an optical sensor, a contact sensor, an imaging device, or the like may be provided in order to create stocker occupancy information and stocker space information. The stocker may manage usage frequency information of the stocker delivery warehouse.

Embodiment 2 will be described with reference to FIGS. 4 and 5. FIG. FIG. 4 shows temperature control of the stocker. At least one or more stocker delivery warehouses are provided with a temperature control mechanism (not shown) in the stocker. FIG. 4 shows that the stocker delivery warehouses 402, 413, and 415 require temperature control. Further, supplied product temperature management information is included in the supplier information. Then, the information is transmitted from the information storage means to the stocker section storage means through the stocker communication means. Furthermore, the power consumption management system performs temperature management based on the information. In FIG. 5, in order to reduce the power consumption of the stocker, the stocker delivery warehouses that require substantially the same temperature control are placed close to each other. By doing so, for example, when the stocker delivery warehouse 514 is placed in a refrigerated state, the cold insulation effect of the stocker delivery warehouse 513 and the stocker delivery warehouse 515 can be obtained. Furthermore, in the same way, the leftmost columns 501, 502, and 503 are 55°C, 504, 505, and 506 are room temperature (no temperature control required), 507, 508, and 509 are 20°C, and 510, 511, and 512 are refrigerated. (10° C.), and the rightmost columns 513, 514, and 515 are freezing (−18° C.).

Also, if the stocker delivery warehouses other than the stocker delivery warehouses 402, 413, and 415 in FIG. 4 indicate "delivery" in the stocker occupancy information, the state shown in FIG. 5 cannot be brought about by normal delivery information. In such a case, the state shown in FIG. 5 can be obtained by changing the delivery information from the product supply system. The replacement from FIG. 4 to FIG. 5 may be automatically performed by a robot, or may be replaced by a delivery person. In particular, when there is a consumer who cannot receive for a long period of time, power consumption can be further reduced by performing replacement.

Here, if there is a consumer who cannot receive the product for a long time, the product supply system can notify that the product has been delivered and how much time has passed since the delivery was completed.

Example 3 will be described with reference to FIG. FIG. 6 shows an image processing system 601 inside a stocker delivery warehouse 603 and its dirt 602 . Various products are scheduled to be delivered to the stocker delivery warehouse. In other words, depending on the products to be handled, the inside of the stocker delivery warehouse may become dirty. In such a case, when the next product is delivered, the dirt may adhere to the next product. This is not desirable for consumers. In order to avoid such a situation, an image processing system 601 is provided in the stocker delivery warehouse 603 to manage the dirt inside the warehouse and to manage that it is abnormal if it exceeds a predetermined threshold value. If an abnormality is determined by the abnormality information management system, delivery to the stocker delivery warehouse is not performed until the abnormality is resolved. In addition, the product delivery system judges whether automatic cleaning by a robot or cleaning by a person such as a delivery person is necessary, and gives an instruction. A plasma device may be used for cleaning.

Similarly, the stocker delivery warehouse 603 may be provided with a lock with an abnormality detection device to manage abnormality information such as whether the lock has been unjustly released. Moreover, it is possible to provide a gas sensor for detecting odor, and perform management such that if the odor exceeds a predetermined threshold value, it is judged to be abnormal. Furthermore, the image processing system 601 can also manage anomalies such as stocker delivery warehouse damage. And anomalies such as power outages can also be managed by the power management system. These may be performed for each stocker delivery warehouse, may be performed for each block, or may be performed for the entire stocker. It is possible to provide not only one function but also a plurality of functions. Abnormality information is sent to the stocker manager, the consumer, or the supplier.

Similarly, the image processing system 601 and the weight sensor can be used to manage product delivery and receipt. This can also manage anomaly information such as forgetting to pick up some of the receipts of multiple products. When delivery and receipt are completed, locking may be performed after a certain period of time has elapsed.

Embodiment 4 will be described with reference to FIGS. 7 and 8. FIG. FIG. 7 shows a screen displayed on the supplier homepage 4. As shown in FIG. Normally, the screen is displayed with the table or tree structure shown in FIG. At first glance, such a method is considered to be orderly and easy to see, but as the number of products to be handled increases, the structure becomes complicated and it becomes difficult for consumers to understand. By the way, many of the consumers frequently visit shops, supermarkets, etc. (suppliers) near their homes. In such a case, as you go there frequently, you will learn the arrangement of the products in the store or supermarket, which will increase convenience and become a factor of frequent visits. Therefore, as shown in FIG. 8, supplier placement information is obtained from information from the supplier, and the store display of the supplier selected by the consumer is reproduced on the screen. Such a system can display an array of products that each consumer prefers on the screen. As a result, the convenience of the product supply system can be enhanced. In addition, if a store, supermarket, etc. (supplier) near the consumer's home does not participate in the product supply system, information such as "fresh fish", "meat", and "vegetables" on the screen may can be freely rearranged to obtain a desired arrangement.

Example 5 will be described with reference to FIG. FIG. 9 shows an example of cooking using a cooking heater. From the consumption menu information included in the consumer information, the product supply system provides the consumer with cooking heater heating information of high heat for 5 minutes, medium heat for 3 minutes, and low heat for 20 minutes, which are suitable for the menu. This information may be sent to the storage means of the cooking heater by communication means. The cooking heater adjusts the heating based on this information, so that the consumer can cook without fine adjustment of the heating. In addition, according to the product and the management period of the product, the information of 5 minutes of high heat, 3 minutes of medium heat, and 20 minutes of low heat will be adjusted to 4 minutes of high heat, 2 minutes of medium heat, and 20 minutes of low heat, and the information will be distributed. may This is because the origin of the product and how much time has passed since the product was harvested are closely related to appropriate cooking information.

It should be noted that it can be applied not only to cooking heaters but also to various cooking utensils such as microwave ovens and microwave ovens.

In the first embodiment, the customer recipient information included in the customer information may be referred to when creating the delivery information to the stocker. Especially for elderly people, customers with back pain, and young people, the height from the installation surface of the stocker delivery warehouse is an important factor. When delivering products to these consumers, the height information of the stocker delivery warehouse should be managed, and the products should be delivered at a position lower than the delivery height.

Example 7 will be described with reference to FIG. FIG. 10 shows the menu selected by the consumer for a predetermined period. By selecting these, the purchase desired product, the quantity of the purchase desired product, and the consumption schedule of the purchase desired product are determined. Therefore, the product supply system can store these in the information storage means, determine the details of delivery from the supplier to the consumer, and create delivery information.

Depending on the menu for a predetermined period, the product desired to be purchased is determined, but depending on the consumer, substitution may be required. For example, consumers who are allergic to eggs must obtain nutrients such as proteins from other sources, and food restrictions may be imposed due to illness. Also, there are some foods that children cannot eat or drink. Furthermore, when high-quality ingredients or ingredients that are difficult to obtain are desired, it may not be possible to deliver them depending on the budget and supply situation. Based on such information, the product desired to be purchased is replaced with alternative information. This may be notified to the consumer in advance. Since the volume occupied by the desired purchase product changes when the purchase desired product is replaced, the delivery information must be determined from the stocker occupancy information and the stocker space information. In addition, it must be determined whether delivery is possible based on the current stocker status. Referring to FIG. 10, the product supply system determines the delivery information for the first and second days, depending on the stocker situation, and determines whether the stockers are available on the third and fourth days. It is also possible to wait for and then deliver.

In FIG. 10, the consumer may select the same consumption menu (curry and rice) from the menu for the predetermined period, such as dinner on the first day, dinner on the third day, and dinner on the fourth day. In such a case, the product supply system memorizes that the same consumption menu was selected. For example, according to the settings of the consumer, the consumer is informed that the same consumption menu has been selected by linking with the desired purchase item, the quantity of the desired purchase item, and the consumption schedule information of the desired purchase item from the next time onwards. You may Also, the consumer may be notified that the same consumption menu is selected during the menu for a predetermined period. These functions also make it possible to avoid control over selection of consumption menus and repetition of a predetermined period of time.

The contents described in the preceding paragraph are used not only for selecting the same consumption menu, but also for creating consumer inventory information by keeping a history of the purchase desired product, the quantity of the desired purchase product, and the consumption schedule of the desired purchase product. It's also helpful. For example, after ordering a menu for a predetermined period, if the customer places an additional order before the period expires, the order can be adjusted based on the customer inventory information. According to such a function, the demand side does not need to place an extra order when making an additional order, and can place an additional order while comparing with the previous order. Furthermore, the consumption menu may be selected from the consumer inventory information or order details.

The menu for a predetermined period can be evaluated by the consumer, and the evaluation may be displayed on the supplier's home page 4. FIG. In addition, it is also possible to grasp the trend by displaying the selection status of other consumers so as to be helpful when selecting the menu for a predetermined period. In addition, when the menu for a predetermined period extends over a long period of time, it may be more profitable for the consumer to buy individual products in bulk, and this may be recommended.

The consumption menu can also be created by the consumer. Such a consumption menu is managed by the product supply system by posting from a consumer, and when the consumption menu is often selected among other consumers, the contribution is returned to the consumer who created it. . For example, giving points can be considered. This point circulates as an alternative to money in the merchandise supply system. In addition, consumption menus can be classified and searched according to situations. Return to the created consumer can be performed not only by points, but also by yearly, monthly, weekly ranking display, and the like. Furthermore, the consumption menus shown in FIGS. 2 and 10 may include charged recipes sent from the management system 1 . This point can be used not only within the product supply system, but also as a priority entry right to various events such as tasting parties of famous chefs held by the operator of the product supply system.

The consumption menu is just a complete product, and it is often the consumer who prepares it. It is also useful for the consumer to provide an appropriate cooking method according to the desired product, the quantity of the desired product, and the planned consumption of the desired product. Therefore, the product supply system can provide cooking methods as cooking guide information. These cooking guide information can also be linked with the cooking utensils of the fifth embodiment. Also, the cooking guide information may be provided in the form of video or audio, and it would be convenient if operations such as stop and playback could be performed by voice in accordance with the progress of cooking.

The delivery staff must deliver to the stocker in units of the stocker delivery warehouse. If the supplier sorts the commodities to be delivered by using baskets for each stocker delivery warehouse, the subsequent delivery becomes easier. Also, a function to prevent misplacement may be provided by means of a bar code attached to the product, an RFID attached to the basket, or the like. By doing so, the tablet can be used by the supplier and delivery personnel to easily sort and deliver the products. As for the basket, it is also possible to set the bags there.

As a problem with conventional products and conventional technology, the stocker delivery warehouse, which forms the basic structure of the stocker, may not have a refrigeration function. There is In addition, if it is necessary to deliver both refrigerated goods and normal temperature goods to one user, one user may occupy two storage rooms. Then, the delivery side has to divide the refrigerated goods and normal temperature goods of one user into two storage rooms and deliver them. In addition, the user has to receive the products from the two warehouses to which the refrigerated products and room temperature products were each delivered.

FIG. 11 discloses a locker-type product receiving apparatus 1100 having a refrigerator compartment and a room temperature compartment within one door as a specific configuration of the invention of this embodiment. A door 1108 is installed so as to be shared by the refrigerator compartment 1102 and the normal temperature compartment 1106 . Also, the plate 1104 separating the refrigerator compartment 1102 and the room temperature compartment 1106 may be movable. As an effect of the invention of this embodiment, there is no need for a cold storage device for refrigerated or frozen goods. In addition, the delivery side (shipper) can deliver refrigerated products and room temperature products in one storage room. The receiving side (user) can receive refrigerated and room temperature products simply by opening one compartment.

A stocker delivery warehouse, which constitutes the basic structure of a stocker, has a plurality of warehouses, which are storage spaces, in a grid pattern, and has doors equal in number to the number of warehouses. The delivery side identifies the delivery location by opening the door of the warehouse to be delivered by reading the barcode of the product, but the more warehouses there are, the more they are forced to move up, down, left, and right for each delivery. . On the receiving side, the flow consists of ID authentication, opening the door, and product receipt, but the user is forced to move from the ID authentication position to the open door storage room. In the case of a public stocker that does not have a refrigerating function, it is necessary to use refrigerating equipment for packing refrigerated and frozen products at the time of delivery.

As a specific configuration of the invention of this embodiment, a device 1212 is disclosed in FIG. An apparatus main body 1212 has a refrigerating function, and the inside of the main body is divided into a refrigerating area 1208 and a room temperature area 1210 . A robot 1202 and a robot 1206 are provided in each temperature zone area, and products placed at a delivery/receipt port 1204 are sequentially stored in an empty stocker delivery warehouse 1200 in the apparatus. When the delivery side (shipper) reads the barcode of each package, the device recognizes the user and associates it with the stored location information. Alternatively, the device side automatically recognizes the bar code or RFID. When the receiving side (user) authenticates the ID, the device obtains the position information of the user's product in each temperature zone area, and the robot picks the product. The robot that has picked the product carries the product to the delivery/receipt port 1204 . As an effect of the invention of this embodiment, both the delivery side and the receiving side can work at a fixed position. In addition, products can be stored in different temperature zones, such as refrigerated products in the refrigerated area and room temperature products in the room temperature area.

Furthermore, a different embodiment is disclosed in FIG. In this case, delivery/receipt is performed from one delivery/receipt port 1302 like a revolving tower parking, and stocker delivery warehouses are arranged in a Ferris wheel shape. The main body of the apparatus has a refrigerating function, and the inside of the main body is divided into a refrigerating area 1306 and a room temperature area 1308 . Each temperature zone area has a rotating device 1304 and a rotary stocker delivery warehouse 1300, and the products are sequentially stored in empty stocker delivery warehouses within the device. The direction of rotation may be up, down, left, right, or front, back, left, and right. When the delivery side (shipper) reads the barcode of each package, the device recognizes the user and associates it with the storage space to be stored afterwards. Alternatively, the device side automatically recognizes the bar code or RFID. When the receiving side (user) authenticates the ID, the device finds the stocker delivery warehouse where the user's product is placed in each temperature zone area, and transports the product to the delivery/receipt port 1302 .

The problem with conventional products and conventional technology is that when the user opens the door of the stocker delivery warehouse that forms the basic structure of the stocker, there are authentication by ID card and authentication by fingerprint (palm), but neither can share the door opening key. . For example, when the wife cannot receive it for some reason, there is a demand for sharing, such as when the husband receives it on behalf of the wife. If authentication is based on user ID and password input, the door opening key can be shared by sharing that information, but the number of actions required to open the door increases.

As a specific configuration of the invention of this embodiment, the following management system is disclosed in FIG. Management system 1402 receives order information (designation of pick-up location) from user 1400 via network 1406 . In response to this, the management system 1402 transmits to the user 1400 the opening key (for example, QR code 1410) for opening the door of the public stocker together with the order confirmation information or the delivery completion information to the user 1400 through the network 1406. Issued through If the user 1400 cannot receive the product for some reason, the door opening key is shared with the user 1404 via the network 1408 . By doing so, it is possible for the user 1404 to receive the product. As an effect of the invention of this embodiment, it is possible to electronically share the door opening key without increasing the door opening operation. In addition, since the door opening key can be changed and updated each time it is used, security can be strengthened.

1 management system 2 demand side system 3 supplier side system 4 supplier homepage 5 stocker 6 delivery vehicle 11 communication line 12 communication line 13 communication line 14 communication line 15 communication line 16 communication line 17 receiving flow 18 delivery flow 21 product 22 Product 23 Product 24 Product 25 Product 26 Product 201 Consumption schedule 202 Consumption menu 203 Consumer information 204 Consumer information 205 Example of product and quantity 206 Example of product and quantity 207 Example of product and quantity 208 Example of product and quantity 301 Stocker Delivery warehouse 302 Stocker delivery warehouse 303 Stocker delivery warehouse 401-415 Stocker delivery warehouse 501-515 Stocker delivery warehouse 601 Image processing system 602 Dirt 603 Stocker delivery warehouse

Claims (1)

Consumer information including a desired product to be purchased, the quantity of the desired product to be purchased, and a consumption schedule for the desired product to be purchased ;
receiving means for receiving the consumer information;
information storage means for storing information received by the receiving means and supplier information;
creating means for determining delivery contents from the supplier to the consumer and creating delivery information based on the consumer information and the supplier information stored in the information storage means;
stocker and
stocker occupancy information of the stocker;
Area information by temperature of the stocker;
A product supply system comprising: determination means for determining whether or not the product can be delivered to the stocker based on the delivery information, the stocker occupancy information, and the temperature-specific area information;
The stocker is
a temperature-specific area formed of a refrigeration area and a normal temperature area provided in the stocker;
one delivery/receipt port for delivering products to the refrigerating area and the normal temperature area by ID authentication, and receiving products in the refrigerating area and the normal temperature area by ID authentication;
Product supply system with.