JP7250536B2 - Image distribution system and server device - Google Patents

Description

The present invention is configured to be able to communicate with a server device, is configured to receive image data relating to predetermined information from a server device to which connection has been set in advance, and displays an image relating to the image data received from the server device. The present invention relates to an image distribution system having facility equipment having an operation device having a unit, and a server device used in this image distribution system.

In recent years, it has become possible for various electronic devices to communicate via wide-area communication networks such as the Internet. A system in which equipment and a server device are communicably connected via a network to form a network has been used.

In Patent Document 1, a terminal device (such as a heat source), a remote control that communicates with the terminal device to operate the terminal device, a server that distributes data to the remote control, and the like, and the remote control operates the terminal device. A remote control system is disclosed that is configured to obtain information from a terminal device and a server to perform.

According to the remote control system described in Patent Document 1, the remote control transmits information on the terminal device received from the terminal device to the server, searches the remote control operation information of the terminal device on the server side, and sends the detected operation information to the remote control side. By transmitting the information to the remote controller, settings can be made to operate the terminal device based on the received operation information.

Japanese Patent Application Laid-Open No. 2004-219000

However, the remote control system described in Patent Document 1 is merely a system for setting settings for operating terminal devices through data transmission/reception between the remote control and the server, and the remote control and the server are networked. It cannot be said that the functions of the developed system are fully utilized.

Equipment configured to display information on a display unit is conventionally known, but generally, the amount of information that can be displayed on the display unit of this type of equipment is small.

Therefore, in conventional equipment, even when an error occurs, the error code indicating the type of error that has occurred is displayed on the display unit. is displayed, it is necessary to refer to the instruction manual to find out the specific content of the error and how to solve it, which is a cumbersome task.

Further, among the equipment, there is, for example, a device that has a function that, when a power failure occurs, can shift to a power failure power generation mode in which power can be generated even in the event of a power failure by performing a predetermined operation. However, with conventional equipment, the amount of information that can be displayed on the display is a problem. Since it is not possible to inform the user of the necessary operations, the user cannot make full use of the function, and the user's convenience is impaired.

Further, if useful information for the user such as power outage information is delivered from the server device, the user's convenience can be improved, but the lack of information displayed on the display unit of the equipment is a bottleneck.

The present invention has been devised in view of the above circumstances. It is an object of the present invention to provide an image distribution system equipped with equipment capable of improving performance, and a server apparatus used in this image distribution system.

An image distribution system according to the present invention for achieving the above object is characterized by being configured to be able to communicate with a server device, and configured to receive image data relating to predetermined information from the server device which is set to be connected in advance. and an equipment device including an operation device having a display unit for displaying an image related to the image data received from the server device, and the server device ,
The server device is configured to transmit a plurality of the image data for which distribution destination conditions are preset to the equipment,
The equipment has a storage unit that stores attribute information including attributes about the equipment,
The equipment is configured to display, on the display unit, an image related to the image data for which the distribution destination condition matching the attribute information stored in the storage unit is set.

According to the above characteristic configuration, the facility equipment receives image data related to predetermined information from a server device to which connection is set in advance, and displays an image related to the image data transmitted from the server device on the display unit of the operation device. can be done. Therefore, the image related to the image data expresses predetermined information (details of errors that have occurred in the equipment, how to solve the error, functions of the equipment, power failure information, and other information necessary for the user) in characters, graphics, or a combination thereof. In this case, the user can intuitively understand the information by checking the displayed image, and the image related to the image data can access the web page where the predetermined information is posted. If a two-dimensional code containing URL information for Obtainable. Therefore, according to the image distribution system according to the present invention, it is possible to improve user convenience.

Further, the image data received from the server device is characters, graphics, or a combination thereof, and is created and saved in a predetermined format (JPEG, GIF, PNG, etc.) on the server device side. On the device side, it is only necessary to perform processing to display an image related to the received image data on the display unit, and there is no need to create image data related to predetermined information. An image related to image data related to predetermined information can be displayed on the display unit, and user convenience can be improved. The image data may be stored in advance in the server device, or may be created by the server device side as necessary.
Further, in the above characteristic configuration, the server device transmits a plurality of image data for which delivery destination conditions have been set to the equipment, and the equipment that has received the image data has the delivery destination conditions set that match the attribute information. In the image distribution system having the above characteristic configuration, the image data to be displayed on the equipment side is selected from among the plurality of image data transmitted from the server device. An image can be displayed on the display unit. Therefore, the user can intuitively understand the predetermined information by checking the image displayed on the display unit, and when the two-dimensional code is displayed as the image, the displayed two-dimensional code can be displayed on the mobile phone. Such information can be easily read by an external device such as the like, and the information can be easily obtained by accessing the web page, thereby improving the user's convenience.
The distribution destination condition is a condition for displaying the image data for which the distribution destination condition is set at the transmission destination. In the image data, the condition that the error has occurred in the equipment is set as a delivery destination condition, and the image data indicates that the equipment is equipment that can handle power failures and power generation at the time of power failure. When the image data relates to an operation necessary to exhibit a function, a condition that the facility equipment must be capable of handling a power failure is set as a destination condition for the image data.
The attribute information is information such as the function, status, and installation location of the facility equipment. (in this case, the condition that a predetermined error has occurred in the facility equipment) is set, the image related to the image data is displayed on the display unit, and the facility equipment is a device that responds to a power failure. is stored, an image related to the image data for which the distribution destination condition (in this case, the condition that the equipment is compatible with power failure) that matches this attribute information is displayed. displayed in the

Further, a further characteristic configuration of the image distribution system according to the present invention is that when the equipment has the image data related to the image not displayed on the display unit among the image data transmitted from the server device, , image specifying information for specifying the image data related to the image that was not displayed is transmitted to the server device.

According to the above characteristic configuration, since the image specifying information for specifying the image data related to the image not displayed on the display unit among the image data transmitted from the server device is transmitted to the server device, the server device: It is possible to grasp the state of each piece of equipment based on whether or not an image related to which image data is displayed on the display section for each equipment.

Further, a further characteristic configuration of the image delivery system according to the present invention is that the equipment stores error information regarding an error of the equipment in the storage unit as the attribute information,
When the image data transmitted from the server apparatus includes the image data for which the distribution destination condition matching the error information is set, the equipment displays an image related to the image data on the display unit. The point is that it is configured to be displayed on

The image data sent from the server device to the equipment includes those that display error codes that indicate errors that have occurred in the equipment, and those that display specific error details and error resolution methods. ing. If the image data received by the equipment displays information related to this type of error, the equipment will respond to the error actually occurring in the equipment from among the received image data related to the error information. It is necessary to selectively display an image related to image data indicating an error code, an error content, and a method for solving the error.
According to the above characteristic configuration, when image data transmitted from the server device includes image data for which a delivery destination condition matching attribute information (error information regarding an error) is set, an image related to the image data is displayed. is displayed on the display. That is, even when a plurality of image data related to an error is transmitted from the server device, the facility equipment side can determine image data corresponding to the error occurring in itself from the transmitted plurality of image data. An image can be displayed on the display unit.

Further, a further characteristic configuration of the image distribution system according to the present invention is that, when the equipment determines that an error occurring in the equipment can be automatically resolved, the distribution destination matching the error information The error state of the equipment is resolved in a state in which the image related to the image data for which the conditions are set is displayed on the display unit.

As an image to be displayed on the display unit, there is an image that informs that an error has occurred in the equipment. If the error that occurred in the equipment can be resolved by the equipment itself without requiring any operation from the user, the equipment can automatically resolve the error without requiring any operation from the user to resolve the error. It is preferable to eliminate it, and in this case, it is preferable to inform the user in some way that there was an error in the equipment.
According to the above characteristic configuration, the error state of the equipment is resolved while the image related to the image data for which the delivery destination condition matching the error information is set is displayed on the display unit. By checking the image displayed on the part, it is possible to know that there is an error in the equipment.

Further, a further characteristic configuration of the image delivery system according to the present invention is that the server device is configured to transmit the image data to all of the facility devices that are set to be connected in advance.

According to the above characteristic configuration, the server device uniformly transmits the image data to all the connection-set equipment. Therefore, regardless of the functions and conditions of equipment, installation location, service subscription status of the user who owns the equipment, etc., image data is transmitted in a form that does not leak to all equipment, so there is no omission of transmission. can be prevented.

Further, an image distribution system according to the present invention is characterized by being configured to be able to communicate with a server device, configured to receive image data relating to predetermined information from the server device that is set to be connected in advance, and Equipment comprising an operation device having a display unit that displays an image related to the image data received from, and the server device,
The equipment transmits in advance attribute information including attributes of the equipment to the server device,
The server device transmits the image data only to the equipment, among the equipment for which connection settings have been made in advance, for which the distribution destination condition set in the image data matches the attribute information transmitted from the equipment. The point is that it is configured to transmit.

According to the above characteristic configuration, the facility equipment receives image data related to predetermined information from a server device to which connection is set in advance, and displays an image related to the image data transmitted from the server device on the display unit of the operation device. can be done. Therefore, the image related to the image data expresses predetermined information (details of errors that have occurred in the equipment, how to solve the error, functions of the equipment, power failure information, and other information necessary for the user) in characters, graphics, or a combination thereof. In this case, the user can intuitively understand the information by checking the displayed image, and the image related to the image data can access the web page where the predetermined information is posted. If a two-dimensional code containing URL information for Obtainable. Therefore, according to the image distribution system according to the present invention, it is possible to improve user convenience.
Further, the image data received from the server device is characters, graphics, or a combination thereof, and is created and saved in a predetermined format (JPEG, GIF, PNG, etc.) on the server device side. On the device side, it is only necessary to perform processing to display an image related to the received image data on the display unit, and there is no need to create image data related to predetermined information. An image related to image data related to predetermined information can be displayed on the display unit, and user convenience can be improved. The image data may be stored in advance in the server device, or may be created by the server device side as necessary.
Further, according to the above characteristic configuration, the attribute information of the facility equipment is transmitted from the facility equipment that is set to be connected in advance, and the server device transmits the image data set with the distribution destination condition that matches the transmitted attribute information. Send only to the equipment that sent the attribute information. Therefore, the load on the server device can be suppressed as compared with the case where the image data is uniformly transmitted to all equipment for which the connection is set.
A further characteristic configuration of the image distribution system according to the present invention is that the image data displays a two-dimensional code that can be read by an external device.
Depending on the content of the information to be notified to the user through the image related to the image data, the image displayed on the display unit may become too complicated, or the content of the information may not be sufficiently displayed. There is a risk that you will not be able to understand the content.
However, according to the above characteristic configuration, the image data displays a two-dimensional code that can be read by an external device. is included in the two-dimensional code, the user can read the two-dimensional code with an external device and access the web page through the external device. Therefore, by confirming the detailed explanation posted on the web page, the user can fully understand the content of the information.

A further characteristic configuration of the image distribution system according to the present invention is that the equipment transmits equipment information of the equipment and owner information of the equipment attached to the equipment information to the server device. send and
When the server device has received the device information and the owner information, the server device transmits image data related to additional information corresponding to the owner information to the equipment device,
The equipment displays an image related to the transmitted image data related to the additional information on the display unit.

According to the above characteristic configuration, the server device provides not only image data related to predetermined information in the equipment, but also additional information corresponding to the owner information (information related to free inspection, repair guidance, and other subscription services). Send image data about Therefore, for example, when the owner information is information indicating that the owner is a regular maintenance contractor, an image related to additional information such as free inspection and repair guidance is displayed on the display unit, and the image (text, The information can be obtained by the user confirming what is represented by a figure or the like (two-dimensional code).

Also, a characteristic configuration of the server device according to the present invention is that it is used in the above-described image distribution system.

1 is a diagram showing a schematic configuration of an image distribution system according to one embodiment; FIG. It is a front view which shows the remote control device of the equipment in the image delivery system which concerns on one Embodiment. 4 is a flow chart for explaining a series of processes in which an image related to image data related to predetermined information is displayed in the image delivery system according to one embodiment. It is a front view which shows the remote control device of the equipment in the image delivery system which concerns on one Embodiment. It is a front view which shows the remote control device of the equipment in the image delivery system which concerns on one Embodiment. 4 is a flow chart for explaining a series of processes in which an image related to image data related to predetermined information is displayed in the image delivery system according to one embodiment. It is a front view which shows the remote control device of the equipment in the image delivery system which concerns on one Embodiment. It is a front view which shows the remote control device of the equipment in the image delivery system which concerns on one Embodiment. It is a front view which shows the remote control device of the equipment in the image delivery system which concerns on one Embodiment.

An image distribution system according to an embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram showing a schematic configuration of an image distribution system according to this embodiment. As shown in the figure, the image distribution system 1 includes a server device 2 and a plurality of equipment 10 capable of communicating with the server device 2 via an information communication network I. As shown in FIG. In addition, FIG. 1 shows three facilities T (TA, TB, TC), and each facility T has one facility equipment 10 (10A, 10B, 10C) and a router R (RA, RB, RC). , and an external device S (SA, SB, SC) such as a smartphone or a computer device connected to the server device 2 via a router R are provided.

The server device 2 has a storage unit 3 for storing image data related to predetermined information, a control unit 4 for performing information processing such as creation of image data, and an information communication network I for performing information communication with the equipment 10. and a communication unit 5. Further, the storage unit 3 stores device information for identifying the equipment 10 that has been set to be connected in advance, owner information transmitted from the equipment 10 accompanying this equipment information, and addition corresponding to the owner information. Image data relating to information is stored.

In this embodiment, the image data relating to the predetermined information and the image data relating to the information corresponding to the owner information are characters, graphics, or a combination thereof, and are created in the JPEG format. Predetermined information is the content of an error that occurs in the equipment 10, the method of solving the error, the function of the equipment 10, the power outage situation, and other information that is advantageous for informing the user. Further, the device information is the individual identification number of the equipment 10 and other information that can be used to identify the individual equipment 10, and the owner information is the status of subscription to additional services and other individual equipment. The additional information is the content and timing of the service that can be received according to the service to which the user subscribes, and other information that should be notified to the predetermined owner.

Based on the device information stored in the storage unit 3, the server device 2 identifies the equipment 10 to which image data is to be transmitted, and connects and sets the equipment 10 (more specifically, the remote control device 12, which will be described later). image data relating to predetermined information to the In this embodiment, the server device 2 is configured to uniformly transmit image data relating to predetermined information to all the equipment 10 set for connection.

It should be noted that distribution destination conditions are set in advance for image data relating to predetermined information. A delivery destination condition is a condition for displaying image data for which the delivery destination condition is set at a transmission destination. For example, if the image data is to display the content of an error that can occur in the equipment 10 and how to resolve the error, the condition that a specific error has occurred is set in the image data as the delivery destination condition. When the image data displays an operation method for shifting to the power failure mode, a condition that the image data has a function to shift to the power failure power generation mode is set as a delivery destination condition.

Further, when the owner information is transmitted from the equipment 10 accompanying the equipment information, the server device 2 transmits the image data related to the additional information corresponding to the equipment information to the equipment 10 (specifically, , remote controller 12).

In the present embodiment, the equipment 10 (10A, 10B, 10C) includes a water heater 11 having a power generation function as an operating device, and an operation command to the water heater 11, and the state of the water heater 11 and the water heater. A remote control device 12 (operating device) having a display unit 17 for displaying the amount and power generation status and for displaying image data transmitted from the server device 2 is provided. The water heaters and remote controllers constituting the equipment 10 (10A, 10B, 10C) are denoted by the same reference numerals.

The water heaters 11 of the two equipments 10A and 10B out of the three equipments 10 have a function of being able to shift to a power failure power generation mode in the event of a power failure. The water heater 11 of the equipment 10C, which is stored as one piece of attribute information in the storage units 13 of the devices 10A and 10B, does not have the function of shifting to power failure mode. The installation area of each equipment 10 is "X City" for the equipment 10A, "Y City" for the equipment 10B, and "Z City" for the equipment 10C. , these installation areas are stored as one of the attribute information. Furthermore, the equipment 10A is owned by a person who subscribes to an additional service that allows free inspection and repair, and the equipment 10B and 10C is owned by a person who does not subscribe to the additional service. be the owner.

As shown in FIGS. 1 and 2, the remote control device 12 includes a storage unit 13 that stores information (attribute information) such as the function, usage status, and installation location of each facility device 10, and a wired or wireless communication with the water heater 11 and information. a communication unit 14 for communicating and performing information communication with the server device 2 via the router R; a control unit 15 for controlling the operation of the remote control device 12; and a display unit 17 capable of displaying an image related to image data in a predetermined format transmitted from the server device 2 .

In the remote control device 12, the server device 2 transmits the image data with the distribution destination conditions set, and the control unit 15 stores the set distribution destination conditions in the storage unit 13 for each received image data. It is determined whether or not the image data matches the attribute information, and the display unit 17 displays the image data whose distribution destination condition matches the attribute information. For example, for an image related to image data for which a condition that a specific error has occurred is set as a distribution destination condition, attribute information indicating that the specific error has occurred is stored in the storage unit 13 of the equipment 10. If stored, it is displayed on the display unit 17 . In addition, for images related to image data for which a condition of having a function to shift to a power generation mode during power failure is set as a delivery destination condition, attribute information indicating that the equipment 10 is compatible with power failure is stored in the storage unit 13. is displayed on the display unit 17. An image related to image data related to predetermined information is a combination of characters, graphics, and the like, and is used to display sentences informing of predetermined contents, a two-dimensional code that can be read by the external device S, and the like. be.

Next, the image distribution system 1 according to the present embodiment transmits the image data related to the predetermined information and the image data related to the additional information to the equipment 10, and the process of displaying the image related to these image data on the display unit 17. will be described with reference to the drawings. In the following description, as image data related to predetermined information, image data related to error contents and error resolution methods, image data related to power failure occurrence status, and operation for shifting to power failure power generation mode. A case in which image data is transmitted will be exemplified. Also, for the sake of convenience, when image data regarding the content of the error and how to resolve the error is transmitted, and when image data regarding the power failure occurrence status and image data regarding the operation to shift to power failure mode are transmitted. are explained separately.

First, referring to FIG. 3, a case where image data relating to the content of an error and a method for solving the error is transmitted to the equipment 10 will be described. In the following description, the image data relating to the content of the error and the method for solving the error are a text notifying that the error corresponds to a predetermined error code and a two-dimensional code (so-called QR code) readable by an external device S such as a mobile phone. (registered trademark)), and the two-dimensional code includes URL information for accessing a web page on which error resolution methods are posted. Further, it is assumed that the image data (first image data) regarding the error code "111" and the image data (second image data) regarding the error code "222" are transmitted to the equipment 10, and among the three equipment 10, An error corresponding to error code "111" has occurred in equipment 10A, an error corresponding to error code "222" has occurred in equipment 10B, and an error has occurred in equipment 10C. Make it not exist.

As shown in FIG. 3, the server device 2 sends two image data (first and second image data) relating to the content of the error and the method of solving the error to the remote control devices 12 of all equipment 10 that are connected and set. (step #1).

Next, in the remote control device 12 that has received these image data, the control unit 15 determines whether or not the set distribution destination conditions match the attribute information stored in the storage unit 13 for each image data. If it is determined that they match, the image related to the image data is displayed on the display section 17, and if it is determined that they do not match, the image related to the image data is not displayed on the display section 17. FIG.

Here, of the two pieces of image data in this example, the image data (first image data) related to the error code "111" is subject to the condition that an error corresponding to the error code "111" has occurred. Set as a condition (first delivery destination condition), the condition that an error corresponding to the error code "222" occurs in the image data (second image data) related to the error code "222" is the delivery destination condition. (Second distribution destination condition).

Therefore, first, it is determined for each facility device 10 whether or not the first delivery destination condition matches the error information occurring in the facility device 10 stored in the storage unit 13 as the attribute information (process # 2) In the equipment 10 determined to match, the process proceeds to step #3, and the display unit 17 displays an image G1 related to the first image data regarding the details of the error and the method for solving the error. On the other hand, in the equipment 10 determined not to match, the image G1 related to the first image data is not displayed on the display unit 17, and the process proceeds to step #4. That is, in this example, the image G1 is displayed on the display unit 17 of the equipment 10A in which an error corresponding to the error code "111" has occurred, while an error corresponding to the error code "111" has not occurred. The image G1 is not displayed on the display units 17 of the equipment 10B and 10C.

Next, in step #4, it is determined for each facility device 10 whether or not the second distribution destination condition matches the error information occurring in the facility device 10 stored in the storage unit 13 as the attribute information. , in the equipment 10 determined to match, the process proceeds to step #5, the image G2 related to the second image data relating to the details of the error and the method of resolving the error is displayed on the display unit 17, and the process proceeds to step #6. . On the other hand, in the equipment 10 determined not to match, the image G2 related to the second image data is not displayed on the display unit 17, and the process proceeds to step #6. That is, in this example, the image G2 is displayed on the display unit 17 of the equipment 10B in which an error corresponding to the error code "222" has occurred, while an error corresponding to the error code "222" has not occurred. The image G2 is not displayed on the display units 17 of the equipment 10A and 10C.

Therefore, in this example, as shown in FIG. 4, the display unit 17 of the facility equipment 10A displays an image G1 related to the first image data related to the error code "111" and the error resolution method. Further, as shown in FIG. 5, the display unit of the facility equipment 10B displays an image G2 related to the second image data related to the error content related to the error code "222" and the error resolution method. It should be noted that no image related to any of the above image data is displayed on the equipment 10C in which no error has occurred.

As a result, the user of the facility equipment 10 (equipment equipment 10A, 10B) in which the error has occurred can check the images G1, G2 displayed on the display unit 17 to find out what kind of error code the error corresponds to. You can know whether Furthermore, the user reads the two-dimensional codes in the images G1 and G2 with the external device S, accesses the web page through the external device S, and confirms how to solve the error posted on the web page, thereby Errors in the device 10 can be resolved.

Next, in step #6, it is determined whether or not at least one of the images G1 and G2 regarding the content of the error and the method of solving the error is displayed on the display unit 17, and the equipment 10 determined to be displayed is displayed. (Equipment 10A, 10B) proceeds to step #7, and the equipment 10 determined not to be displayed (equipment 10C) proceeds to step #9. Then, in step #7, it is determined whether or not the error corresponding to the images G1 and G2 displayed on the display unit 17 can be automatically resolved in the equipment 10 (equipment equipment 10A and 10B). If so, the process moves to step #8, the error state is automatically resolved while the images G1 and G2 are displayed on the display unit 17, and the process moves to step #9. On the other hand, if it is determined that the problem cannot be resolved automatically, the process moves to step #9.

In this way, when an error occurring in the facility equipment 10 can be automatically resolved, the error state is resolved without the user performing a predetermined operation, and furthermore, an image G1 relating to the content of the error and the error resolution method is displayed. , G2 remain displayed, it is possible to know what kind of error has occurred.

Next, in step #9, the equipment 10 transmits to the server device 2 image identification information that identifies image data not displayed on the display unit 17 among the first and second image data transmitted from the server device 2. and move to step #10. Then, in step #10, the server device 2 associates the received image specifying information with the device information of each piece of equipment 10, stores the information in the storage unit 3, and ends the process.

As a result, the server device 2 determines which image data is displayed on the display unit 17 for each facility device 10 based on the image specifying information transmitted from each facility device 10, that is, for each facility device 10. You will be able to understand what kind of error occurred in .

Next, the case where the image data regarding the occurrence of a power failure and the image data regarding the operation for shifting to the power generation mode during power failure are transmitted to the equipment 10 will be described with reference to FIG. 6 . In the following, the image data (third image data) regarding the occurrence of a power failure is image data in JPEG format displaying a text notifying the occurrence of a power failure, and is image data regarding the operation for shifting to the power generation mode at the time of power failure. (Fourth image data) is image data in JPEG format displaying a two-dimensional code that can be read by the external device S. FIG. The two-dimensional code also includes URL information for accessing a web page that describes an operation method for shifting to power generation mode during power failure.

As shown in FIG. 6, the server device 2 transmits image data (third and fourth image data) regarding the power failure occurrence status and the operation for shifting to the power failure power generation mode to all equipment 10 that are set to be connected. is uniformly transmitted to the remote controllers 12 of the above (step #11).

Next, in the remote control device 12 that has received these image data, the control unit 15 determines whether or not the set distribution destination conditions match the attribute information stored in the storage unit 13 for each image data. If it is determined that they match, the image related to the image data is displayed on the display section 17, and if it is determined that they do not match, the image related to the image data is not displayed on the display section 17. FIG.

Specifically, in this example, in the image data (third image data) regarding the power outage occurrence situation, the area where the power outage occurred (X city and Z city) is set as the delivery destination condition (third delivery destination condition). , the image data (fourth image data) related to the operation for shifting to the power generation mode during a power failure is set with a delivery destination condition (fourth delivery destination condition) that it has a function that can shift to the power generation mode during a power failure. .

Therefore, first, it is determined for each piece of equipment 10 whether or not the power outage occurrence region set as the third delivery destination condition matches the installation location of the equipment 10 stored in the storage unit 13 as the attribute information. (Step #12), in the equipment 10 determined to match, the process proceeds to step #13, and after the image G3 related to the third image data relating to the occurrence of the power failure is displayed on the display unit 17, the process proceeds to step #14. Transition. On the other hand, in the equipment 10 determined not to match, the image related to the third image data is not displayed on the display unit 17, and the process proceeds to step #14. In this example, the image G3 is displayed on the display unit 17 of the equipment 10A whose installation area is "X city" and the equipment 10C whose installation area is "Z city", while the image G3 is displayed on the display unit 17. , the image G3 is not displayed on the display unit 17 of the equipment 10B.

Next, in step #14, it is determined whether or not an image G3 related to the occurrence of the power failure is displayed on the display unit 17, and in the equipment 10 (equipment equipment 10A, 10C) determined to be displayed, step # 15, and the processing ends for the equipment 10 (equipment 10B) determined not to be displayed. In step #15, it is determined for each facility device 10 whether or not the fourth delivery destination condition matches the power outage capability of the facility device 10 stored in the storage unit 13 as the attribute information, and it is determined that they match. In the installed equipment 10 (equipment 10A), the process proceeds to step #16, the image G4 related to the fourth image data related to the operation for shifting to the power failure power generation mode is displayed on the display unit 17, and the process ends. do. On the other hand, for the equipment 10 (equipment 10C) determined not to match, the process ends without displaying the image G4 related to the fourth image data on the display unit 17 .

Therefore, in this example, none of the images G3 and G4 are displayed on the display unit 17 of the equipment 10B (see FIG. 2), and as shown in FIG. An image G3 regarding the situation is displayed. Further, as shown in FIG. 8, the display unit 17 of the facility equipment 10A displays an image G4 regarding an operation for shifting to the power generation mode during power failure. In the present embodiment, the image G4 is assumed to include a sentence informing the occurrence of a power outage, but the image G4 does not include a sentence informing the occurrence of a power outage. , etc., to switch between the displayed images G3 and G4.

In this way, the user of the facility equipment 10 (equipment equipment 10A, 10C) installed in the area where the power failure has occurred confirms the image G3 displayed on the display unit 17, thereby confirming that the power failure has occurred. can be easily known. Furthermore, the user of the facility equipment 10 (equipment equipment 10A) that is installed in an area where a power outage has occurred and that corresponds to the power outage can not only know that the power outage has occurred, but also the image displayed on the display unit 17. By reading the two-dimensional code in G4 with the external device S, accessing the web page through the external device S, and confirming the operation information posted on the web page, the operation to shift to power generation mode during power failure can be performed. easy to know.

Next, a mode will be described in which image data relating to the content of services available to a user subscribing to a predetermined service is transmitted to the equipment 10 as image data relating to additional information. In the following, the image data (fifth image data) related to the content of support is image data in JPEG format that displays a text that informs you that you can receive free inspection and repair and the date and time of the next regular maintenance. It is assumed that the device information of the device 10 has been transmitted to the server device 2 in advance.

The server device 2 transmits the fifth image data to the remote control device 12 of the equipment 10 having the individual identification number (device information) transmitted together with the owner's service subscription status (owner information). The timing of transmitting the fifth image data is the timing of uniformly transmitting the image data related to the predetermined information to the remote controllers 12 of all the equipment 10 set to be connected, or other suitable timing.

Specifically, in this example, while the fifth image data is transmitted to the equipment 10A whose owner is a person who has subscribed to the additional service, the owner has not subscribed to the additional service. The image data is not transmitted to the equipment 10B and 10C, which are the equipment.

After receiving the fifth image data, the remote control device 12 causes the display unit 17 to display an image G5 related to the received fifth image data, as shown in FIG.

As described above, according to the image delivery system 1 according to the present embodiment, image data relating to predetermined information and image data relating to additional information (first to fifth image data) are transmitted from the server device 2 to the equipment 10. , images G1, G2, G3, G4, and G5 corresponding to the transmitted first to fifth image data are displayed on the display unit 17 as appropriate. Therefore, based on the various images G1, G2, G3, G4, and G5 displayed on the display unit 17, the user can easily know the predetermined information, and as a result, the user's convenience can be improved. .

[Another embodiment]
[1] In the above embodiment, the configuration is shown in which one facility device 10 (10A, 10B, 10C) is provided in each of the three facilities T, but the present invention is not limited to this, and the number of facilities is one. Alternatively, a plurality of equipment may be installed, and a plurality of equipment may be installed in one facility.

[2] In the above embodiment, the image data relating to the predetermined information are image data relating to the content of the error and the method of resolving the error (first and second image data), image data relating to the occurrence of a power failure (third image data). ), and image data (fourth image data) related to the operation for shifting to the power failure mode, and the delivery destination conditions are that a specific error has occurred (first and second delivery destination conditions), power failure area (third delivery destination condition) and a function that can shift to the power failure power generation mode (fourth delivery destination condition), and the attribute information is error information, installation location, and power failure power generation mode However, it is not limited to this. Further, the device information is the individual identification number, the owner information is the user's service subscription status, and the image data related to the additional information is image data (fifth image data) related to the service content that the user subscribing to the predetermined service can receive. However, it is not limited to this. Also, the image related to each image data is not limited to the image in the above embodiment. It may be a combined image or an image displaying the text "The time for maintenance is approaching".

[3] In the above embodiment, each image data was created in JPEG format, but the present invention is not limited to this, and may be created in GIF, PNG, or other image data formats. . In the above embodiment, a two-dimensional code is displayed in order to inform the user of the method of resolving the error and the operation for shifting to the power generation mode during a power failure. If possible, characters, graphics, or a combination thereof may be displayed. Furthermore, the image data is not limited to that created by the server device 2 , and may be created by an external device as appropriate and stored in the storage unit 3 of the server device 2 .

[4] In the above embodiment, the equipment 10 consists of the water heater 11 with power generation function and the remote control device 12, but instead of the water heater, a heating device, a fuel cell device, or other energy equipment may be provided. Also good. In the above embodiment, the water heater 11 and the remote controller 12 are arranged in one-to-one correspondence. may be able to operate these two devices. In this case, the display section of the remote control device can appropriately display an image related to the image data in a manner that allows distinguishing which device it relates to. should be.

[5] In the above embodiment, the image specifying information specifying the image data not displayed on the display unit 17 among the image data transmitted from the server device 2 is transmitted to the server device 2. A configuration in which information is not transmitted to the server device 2 may be adopted.

[6] In the above-described embodiment, if an error occurring in the equipment 10 can be automatically resolved by the equipment 10 without requiring an operation by the user, the error is automatically resolved. However, a configuration that does not automatically resolve the error may be adopted.

[7] In the above embodiment, the image data related to the additional information is transmitted to the equipment 10, but a configuration may be adopted in which the image related to the additional information is not transmitted to the equipment 10. FIG.

[8] In the above-described embodiment, image data relating to predetermined information is uniformly transmitted to all equipment 10 with connection settings. A configuration may be adopted in which attribute information is received, and image data relating to predetermined information in which distribution destination conditions matching the received attribute information are set is transmitted to the equipment.
For example, when attribute information indicating that a specific error has occurred is transmitted from the facility equipment 10 to the server device 2, the server device 2 receives information related to predetermined information in which delivery destination conditions that match the received attribute information are set. Image data, that is, image data for which a distribution destination condition that a specific error has occurred is set, and image data relating to the contents of the error and a method for resolving the error is sent to the server device 2 as attribute information. It is transmitted to the equipment 10 that has done so.
Therefore, when the above configuration is adopted, the image data related to the predetermined information is transmitted only to the equipment 10 that has transmitted the attribute information to the server device 2. By displaying such an image and confirming the image, the user can know the predetermined information, and the user's convenience can be improved. In addition, the load on the server apparatus 2 can be reduced as compared with the case where the image data related to the predetermined information is uniformly transmitted to all the equipment 10 for which the connection setting is made.

[9] The configurations disclosed in each of the above embodiments (including other embodiments) can be applied in combination with configurations disclosed in other embodiments unless there is a contradiction. The embodiments disclosed in the specification are exemplifications, and the embodiments of the present invention are not limited thereto, and can be modified as appropriate without departing from the object of the present invention.

INDUSTRIAL APPLICABILITY The present invention is an image distribution system capable of improving convenience for users by solving problems such as forcing users to perform complicated work and not making full use of the functions of equipment, and by distributing useful information. available for

1 image distribution system 2 server device 3 storage unit 10 (10A, 10B, 10C) facility equipment 12 remote control device (operating equipment)
13 Storage unit 17 Display unit S External devices G1, G2, G3, G4, G5 Image

Claims (9)

A display unit configured to be communicable with a server device, configured to receive image data relating to predetermined information from the server device to which connection has been set in advance, and to display an image relating to the image data received from the server device. a facility device comprising an operation device having a
The server device is configured to transmit a plurality of the image data for which distribution destination conditions are preset to the equipment,
The equipment has a storage unit that stores attribute information including attributes about the equipment,
The image delivery system, wherein the equipment is configured to display, on the display unit, an image related to the image data for which the delivery destination condition matching the attribute information stored in the storage unit is set. When the image data transmitted from the server device includes the image data related to the image not displayed on the display unit, the equipment specifies the image data related to the image not displayed. 2. The image delivery system according to claim 1 , wherein said image specifying information is transmitted to said server device. The facility equipment stores error information about the error of the equipment equipment as the attribute information in the storage unit,
When the image data transmitted from the server apparatus includes the image data for which the distribution destination condition matching the error information is set, the equipment displays an image related to the image data on the display unit. 3. The image distribution system according to claim 1 or 2, wherein the image distribution system is configured to display the When the equipment determines that the error occurring in the equipment can be automatically resolved, the equipment displays an image related to the image data set with the delivery destination condition that matches the error information on the display unit. 4. The image distribution system according to claim 3 , wherein the error state of the equipment is resolved in the displayed state. The image distribution system according to any one of claims 1 to 4, wherein the server device is configured to transmit the image data to all of the facility devices that are connected in advance. A display unit configured to be communicable with a server device, configured to receive image data relating to predetermined information from the server device to which connection has been set in advance, and to display an image relating to the image data received from the server device. a facility device comprising an operation device having a
The equipment transmits in advance attribute information including attributes of the equipment to the server device,
The server device transmits the image data only to the equipment, among the equipment for which connection settings have been made in advance, for which the distribution destination condition set in the image data matches the attribute information transmitted from the equipment. An image delivery system configured to transmit . 7. The image distribution system according to any one of claims 1 to 6, wherein said image data is displayed as a two-dimensional code readable by an external device . The equipment transmits equipment information of the equipment and owner information of the equipment attached to the equipment information to the server device,
When the server device has received the device information and the owner information, the server device transmits image data related to additional information corresponding to the owner information to the equipment device,
The image delivery system according to any one of claims 1 to 7, wherein the equipment displays an image related to the transmitted image data related to the additional information on the display unit. A server device used in the image distribution system according to any one of claims 1 to 8 .

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