JP7146431B2 - システム、情報処理装置、情報処理装置の制御方法、およびプログラム - Google Patents

システム、情報処理装置、情報処理装置の制御方法、およびプログラム Download PDF

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Publication number
JP7146431B2
JP7146431B2 JP2018077651A JP2018077651A JP7146431B2 JP 7146431 B2 JP7146431 B2 JP 7146431B2 JP 2018077651 A JP2018077651 A JP 2018077651A JP 2018077651 A JP2018077651 A JP 2018077651A JP 7146431 B2 JP7146431 B2 JP 7146431B2
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Japan
Prior art keywords
image forming
information processing
forming apparatus
relay server
support
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JP2018077651A
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English (en)
Japanese (ja)
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JP2019185538A (ja
JP2019185538A5 (https=
Inventor
悠紀 末谷
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Canon Inc
Original Assignee
Canon Inc
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Publication date
Application filed by Canon Inc filed Critical Canon Inc
Priority to JP2018077651A priority Critical patent/JP7146431B2/ja
Priority to US16/364,896 priority patent/US10659651B2/en
Publication of JP2019185538A publication Critical patent/JP2019185538A/ja
Publication of JP2019185538A5 publication Critical patent/JP2019185538A5/ja
Application granted granted Critical
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/32—Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device
    • H04N1/32609—Fault detection or counter-measures, e.g. original mis-positioned, shortage of paper
    • H04N1/32646—Counter-measures
    • H04N1/32651—Indicating or reporting
    • H04N1/32662—Indicating or reporting remotely, e.g. to the transmitter from the receiver
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1202—Dedicated interfaces to print systems specifically adapted to achieve a particular effect
    • G06F3/1203—Improving or facilitating administration, e.g. print management
    • G06F3/1204—Improving or facilitating administration, e.g. print management resulting in reduced user or operator actions, e.g. presetting, automatic actions, using hardware token storing data
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1202—Dedicated interfaces to print systems specifically adapted to achieve a particular effect
    • G06F3/1222—Increasing security of the print job
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1223—Dedicated interfaces to print systems specifically adapted to use a particular technique
    • G06F3/1237—Print job management
    • G06F3/1274—Deleting of print job
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1278—Dedicated interfaces to print systems specifically adapted to adopt a particular infrastructure
    • G06F3/1285—Remote printer device, e.g. being remote from client or server
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1278—Dedicated interfaces to print systems specifically adapted to adopt a particular infrastructure
    • G06F3/1285—Remote printer device, e.g. being remote from client or server
    • G06F3/1287—Remote printer device, e.g. being remote from client or server via internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00002—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for
    • H04N1/00026—Methods therefor
    • H04N1/00058—Methods therefor using a separate apparatus
    • H04N1/00061—Methods therefor using a separate apparatus using a remote apparatus

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • Health & Medical Sciences (AREA)
  • Biomedical Technology (AREA)
  • General Health & Medical Sciences (AREA)
  • Computer Security & Cryptography (AREA)
  • Computer And Data Communications (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Facsimiles In General (AREA)
  • Information Transfer Between Computers (AREA)
JP2018077651A 2018-04-13 2018-04-13 システム、情報処理装置、情報処理装置の制御方法、およびプログラム Active JP7146431B2 (ja)

Priority Applications (2)

Application Number Priority Date Filing Date Title
JP2018077651A JP7146431B2 (ja) 2018-04-13 2018-04-13 システム、情報処理装置、情報処理装置の制御方法、およびプログラム
US16/364,896 US10659651B2 (en) 2018-04-13 2019-03-26 System, information processing apparatus, control method for information processing apparatus, and program

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2018077651A JP7146431B2 (ja) 2018-04-13 2018-04-13 システム、情報処理装置、情報処理装置の制御方法、およびプログラム

Publications (3)

Publication Number Publication Date
JP2019185538A JP2019185538A (ja) 2019-10-24
JP2019185538A5 JP2019185538A5 (https=) 2021-05-13
JP7146431B2 true JP7146431B2 (ja) 2022-10-04

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JP2018077651A Active JP7146431B2 (ja) 2018-04-13 2018-04-13 システム、情報処理装置、情報処理装置の制御方法、およびプログラム

Country Status (2)

Country Link
US (1) US10659651B2 (https=)
JP (1) JP7146431B2 (https=)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP7586850B2 (ja) 2022-03-30 2024-11-19 株式会社日立製作所 データ消去装置、データ消去システム及びデータ消去方法

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2011028472A (ja) 2009-07-24 2011-02-10 Coopii:Kk パソコン画面の転送による遠隔サポートシステム
JP2015207158A (ja) 2014-04-21 2015-11-19 キヤノン株式会社 通信システム、画像処理装置、画像処理装置の制御方法、及びプログラム
JP2017054458A (ja) 2015-09-11 2017-03-16 キヤノン株式会社 通信システムとその制御方法、画像形成装置とその制御方法、及びプログラム
JP2017199088A (ja) 2016-04-25 2017-11-02 キヤノン株式会社 中継サーバ及びその制御方法、通信システム、並びにプログラム

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP4131581B2 (ja) 1998-01-30 2008-08-13 株式会社東芝 通信データ秘匿制御システム、及び通信データ秘匿制御方法
JP2005208974A (ja) 2004-01-23 2005-08-04 Canon Inc 画像処理装置のヘルプシステム
JP7262916B2 (ja) * 2017-01-24 2023-04-24 キヤノン株式会社 情報処理装置、リモート支援システム、及びこれらの制御方法並びにプログラム

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2011028472A (ja) 2009-07-24 2011-02-10 Coopii:Kk パソコン画面の転送による遠隔サポートシステム
JP2015207158A (ja) 2014-04-21 2015-11-19 キヤノン株式会社 通信システム、画像処理装置、画像処理装置の制御方法、及びプログラム
JP2017054458A (ja) 2015-09-11 2017-03-16 キヤノン株式会社 通信システムとその制御方法、画像形成装置とその制御方法、及びプログラム
JP2017199088A (ja) 2016-04-25 2017-11-02 キヤノン株式会社 中継サーバ及びその制御方法、通信システム、並びにプログラム

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JP2019185538A (ja) 2019-10-24
US20190320086A1 (en) 2019-10-17
US10659651B2 (en) 2020-05-19

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