JP7128781B2 - Information processing device, information processing method and program - Google Patents

Description

The present invention relates to an information processing device, an information processing method, and a program.

Patent Literature 1 describes a special skill mediation system that performs intermediation work between a special skill holder who has a skill (special skill) personally acquired and a requester who wants to use the skill of the special skill holder. (See Patent Document 1).

Japanese Patent Application Laid-Open No. 2002-024452

However, in the conventional special skill intermediary system, no consideration was given to the case where the requester uses the skills of the special skill holder multiple times. For this reason, for example, when the requester uses the skill of the special skill holder multiple times, the mediation work needs to be performed each time, which is complicated.
Here, the use requester is considered to be an example of a user who requests provision of a predetermined provision target. Also, the special skill holder is considered to be an example of a provider who provides the provision target in response to such a request.

The present invention has been made in consideration of such circumstances, and provides an information processing apparatus, information processing method, and information processing method that can efficiently determine a provider when a user makes a request including multiple offers. The task is to provide a program.

As one configuration example, a user processing unit that receives information regarding the request of a user who requests provision of a predetermined provision target, and a provider processing that receives information regarding the provision of the provider who performs the provision of the provision target and the user and the provider based on the information about the request of the user received by the user processing unit and the information about the offer of the provider received by the provider processing unit and a matching unit that performs matching, wherein, when the request of the user includes receiving the provision multiple times, the matching unit performs the matching for the multiple times , if the request of the user includes receiving the offer a plurality of times, the matching unit performs the matching for the plurality of times based on information on past matching results, and the matching unit and, in the matching, the information processing apparatus preferentially selects another provider having a predetermined relationship with the provider matched in the past for the user .

As one configuration example, the user processing unit receives information about the request of a user who requests provision of a predetermined provision target, and the provider processing unit receives the provision of the provider who performs the provision of the provision target. based on the information on the request of the user received by the user processing unit and the information on the provision of the provider received by the provider processing unit, the use an information processing method for matching a person with the provider, wherein the matching unit performs the matching for the plurality of times when the request of the user includes receiving the provision a plurality of times. i., when the request of the user includes receiving the provision multiple times, the matching unit performs the matching for the multiple times based on the information of the results of the past matching; is an information processing method for preferentially selecting, in the matching, other providers having a predetermined relationship with the provider matched in the past for the user .

As one configuration example, a first function that receives information regarding the request of a user who requests provision of a predetermined provision target, and a second function that receives information regarding the provision of the provider who performs the provision of the provision target. and a third function of matching the user and the provider based on the received information about the request of the user and the received information about the offer of the provider. wherein, when the request of the user includes receiving the provision multiple times , the third function performs the matching for the multiple times, and the third function performs the matching for the multiple times when the request of the person includes receiving the provision multiple times, the matching is performed for the multiple times based on information on the results of the matching in the past, and the third function includes, in the matching, the utilization A program for preferentially selecting other providers having a predetermined relationship with the provider that has been matched in the past for a person .

According to the information processing device, the information processing method, and the program according to the present invention, it is possible to efficiently determine a provider when a user makes a request including multiple offers.

It is a figure showing a schematic structure of a matching system concerning one embodiment of the present invention. FIG. 4 is a diagram showing a specific example of payment according to one embodiment of the present invention; It is a figure which shows an example of the procedure of the process in the matching system which concerns on one Embodiment of this invention. It is a figure which shows an example of the procedure of the process performed by the matching part of the information processing apparatus which concerns on one Embodiment of this invention.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[Overview of matching system]
FIG. 1 is a diagram showing a schematic configuration of a matching system 1 according to one embodiment of the invention.
The matching system 1 includes a plurality of user terminal devices 11 and 12 , a plurality of provider terminal devices 21 and 22 and an information processing device 31 .
In the example of FIG. 1, only the two user terminal devices 11 and 12 and the two provider terminal devices 21 and 22 are labeled, but the numbers may be arbitrary.

The user terminal devices 11 and 12 are possessed and operated by respective users.
Provider terminal devices 21 and 22 are possessed and operated by respective providers.
The information processing device 31 includes a control unit 111 and a storage unit 112 .
The control unit 111 includes a provider processing unit 151 serving as an interface (I/F) with the provider terminal devices 21 and 22 and a user processing unit serving as an interface (I/F) with the user terminal devices 11 and 12. 152 and a matching unit 153 .
Storage unit 112 stores provided information 1011 .

In the following, for convenience of explanation, the user terminal device 11 and the provider terminal device 21 will be described as examples, but in this embodiment, the other user terminal device 12 and the other provider terminal device 22 are the same. .
The user terminal device 11 and the information processing device 31 communicate with each other. Also, the provider terminal device 21 and the information processing device 31 communicate with each other. These communications may be, for example, wired communications or wireless communications.

The user terminal device 11 transmits information about the user's request to the information processing device 31 .
Information about the user's request includes, for example, desired skill (content of skill), desired skill level, desired location, desired amount of money, and information about desired multiple times. The information about the desired multiple times may be, for example, one or more of the repetition period, period, number of times, or multiple dates.
In addition, in this embodiment, the information about the user's request may include information such as the provider's evaluation result.

The provider terminal device 21 transmits information about the provider's provision to the information processing device 31 .
Information on the provider's provision includes, for example, the skill of the provider (contents of the skill), the level of the skill of the provider, the location where the provider can provide, the reward for the provider, the schedule where the provider can be provided, the nearest station to the provider's home, etc. It may be information on one or more of them.

In the information processing device 31 , the provider processing unit 151 receives the information about the provision of the provider transmitted from the provider terminal device 21 and stores part or all of the information in the storage unit 112 . At this time, the provider processing unit 151 may perform any processing related to the information.
In the information processing device 31 , the user processing unit 152 receives information about the user's request transmitted from the user terminal device 11 and stores part or all of the information in the storage unit 112 . At this time, the user processing unit 152 may perform any processing related to the information.

The storage unit 112 stores part or all of the information input from the provider processing unit 151 as the provided information 1011 . Also, the storage unit 112 may store part or all of the information input from the user processing unit 152 as the provided information 1011 .
The provided information 1011 is, for example, one of provided skill (contents of skill), provided skill level, available location, provided reward, available schedule, nearest station to provider's home, etc. The above information may be used.

Here, the reward for provision is set for each skill, for example, when the same provider provides a plurality of different skills.
Also, the skill level may be, for example, one or both of a provider's report (self-report) and a user's evaluation result.
In addition, information regarding a plurality of users may be stored for each user, or information regarding two or more users may be collectively stored.
Information on a plurality of providers may be stored for each provider, or information on two or more providers may be collectively stored.

Based on the provided information 1011 , the matching unit 153 determines a provider or the like corresponding to the information regarding the user's request received by the user processing unit 152 . The process of determining a provider that matches the user's request in this way is called a matching process.
As an example, the matching unit 153 may determine a provider or the like based on condition information for determining a provider or the like in response to information about a user's request. As another example, the matching unit 153 may determine the provider based on the information of the result of machine learning for determining the provider in response to the information about the user's request. . The condition information or information on the result of the machine learning may be stored in the storage unit 112 in advance, for example.

The user processing unit 152 may transmit information on the result determined by the matching unit 153 to the requesting user terminal device 11 .
Further, the provider processing unit 151 may transmit information on the result determined by the matching unit 153 to the related provider terminal device 21 .
Note that the control unit 111 may perform various types of processing other than the processing described in this embodiment, for example.

[Example of matching mode]
An example of a matching mode performed by the matching unit 153 will be described.

<Example of parameters used for matching>
In this embodiment, skill information and date/time information are essential information used in matching.
The skill information is information specifying a skill to be provided.
The date and time information is information specifying a plurality of desired dates and times requested by the user, and information specifying the available dates and times of the provider.

In this embodiment, optional information (non-essential, optional information) may be used in matching.
The optional information may be, for example, one or more of money information, ability information, person information, geographic information, evaluation information, and course information.
The amount information is, for example, information on the user's desired amount and information on the provider's desired amount.
The ability information is, for example, information obtained from registration information of qualifications or achievements in skill sharing, and is information that serves as a basis for determining the degree of matching of skill level information.
The person information is, for example, information for matching the same persons, or information for matching persons whose attributes are similar to those of persons matched in the past. As a result, the matching unit 153 can, for example, perform matching for a plurality of times so as to obtain matching between the same persons or matching of persons whose attributes are similar to those of persons matched in the past.
The geographic information is, for example, information on desired areas of the user and the provider, proximity in distance, or means of transportation (such as transfer).
The evaluation information is, for example, information for satisfying the user's and provider's desires for third-party evaluation.
Course information is, for example, information specifying a desired course in the case of a flat-rate service. The courses may be, for example, A course, B course, C course, etc. in descending order of price. For example, a provider with a higher unit price (or a provider with higher skill ability or higher evaluation) may be determined for a user who selects a course with a higher fee.

<Price example>
It may be a completely flat rate for the user. In this case, the user can make unlimited requests for a fixed fee.
The unit price may be fixed for the user and the provider. In this case, the fee is determined according to the number of requests made by the user or the number of requests made by the provider. As an example, the provider does not set the fee by the provider (self), but follows the fee presented by the operator.
In the case of fixed unit price matching, there are a pattern where the unit price paid by the user is a fixed amount and a pattern where the unit price requested by the provider is a fixed amount.

Explain fixed and variable unit prices.
If the user charges a fixed amount and the provider charges a fixed amount, the matching unit 153 does not consider the charges during matching. However, if a plurality of fee courses such as A course, B course, C course, etc. are provided, each fee may be considered.
When the user charges a fixed amount and the provider charges a variable amount, the matching unit 153 determines the provider's matching priority ( The ease of being matched) may be lowered, or it may be prevented from being matched. Note that, for example, the platform operator bears the difference in fees when such providers are matched.
When the user is variable and the provider is fixed, the matching unit 153 determines the provider's matching priority ( The ease of being matched) may be lowered, or it may be prevented from being matched. Note that, for example, the platform operator bears the difference in fees when such providers are matched.
When the user is variable and the provider is variable, the matching unit 153 preferentially matches those with a small difference between the user's desired fee (variable unit price) and the provider's provision fee (variable unit price). You may

<Example of matching method>
The user makes a request specifying a plurality of dates and times when the user wishes to receive the provision of the skill, and the matching unit 153 determines and recommends a provider who matches the request by matching.
There is a possibility that a plurality of providers will be determined by matching unit 153 . For example, N (N is an integer equal to or greater than 2) providers may be determined for one user.
The method of specifying multiple dates and times may be various methods, for example, a method of specifying multiple specific dates and times, or a method of specifying multiple days and times every week (for example, "Every week from , repeated until △△ months") may be used.

Here, regarding multiple times of matching, multiple schedules may be used in the user's application, for example, multiple times.
The user's application may include, for example, the condition of the amount of money for multiple times, and the matching unit 153 may determine one or more providers by matching based on the conditions of the multiple times and the amount of money.
The amount condition may include, for example, a condition of amount per time. As a result, the matching unit 153 may limit the provider by the upper limit amount per transaction, or limit the provider by the lower limit amount per transaction, or both.

The provider's amount used when determining whether the condition of the amount is met may be, for example, an amount corresponding to multiple requests. As an example, the amount corresponding to multiple requests may be an amount considering a discount due to multiple requests.
In this embodiment, for example, when a provider is matched with multiple requests, the provider may receive many requests at once, so a dedicated amount condition is set for multiple requests. I assume it is possible. For example, the matching unit 153 may perform matching using the amount for multiple times when multiple requests are actually made, or may use the amount for multiple times even when multiple requests are not made. There may be cases where matching is performed using the amount of
The provider's amount used when determining whether the condition of the amount is met may be the amount corresponding to the case where there is a history of requests from the user prior to the user's application. As an example, if the fee for the same provider was lower in the past than it is now, but the provider has become more skilled and the fee is now higher, the matching unit 153 may be matched using a lower amount.

The matching unit 153 may perform matching so as to satisfy a condition that the number of skill providers is the minimum for multiple requests. In this case, for example, when the skill is gardening, there may be a need for the same person to be the provider more than once. Note that the condition may be requested by the user.
The matching unit 153 may perform matching so as to satisfy a condition for maximizing the number of skill providers for a plurality of requests. In this case, for example, in English conversation, etc., there may be a need that there are users who want to talk with various people. Note that the condition may be requested by the user.
For example, the matching unit 153 may match a provider of a different skill each time with respect to a request that requests multiple times.

For example, for a request that requests multiple times, the matching unit 153 selects, at a predetermined timing, before the skill provider is detected for all of these multiple times, one time that has already been matched and determined. The provider of the above skill may be notified to the user. In other words, the matching unit 153 may notify the user of the number of matchings that have been made, even if matching is not possible for all of the requested multiple times.
As a specific example, the matching unit 153 finds four donors by matching in response to a request requesting provision of five times, but does not find the remaining one provider. The user may be notified of the information for After that, the matching unit 153 may notify the user of the remaining one-time provider as soon as it is found. In this case, for example, when the matching unit 153 notifies the user of the information of the provider for four times in advance, the matching unit 153 may ask the user to approve the information.
In addition, if a provider was not found for a part of the number of times but is found later, for example, the information about the provider (for example, the provided information 1011) may be changed and a provider matching the number of times may appear. . In this case, the matching unit 153 may, for example, fulfill the contract with respect to the original request for five times. A provider newly determined by matching can be, for example, a newly registered provider, or a provider that has already been registered but has lower conditions such as fees.

The matching unit 153 may, for example, preferentially select a skill provider that has been matched with a certain user in the past, or another provider having a predetermined relationship with the skill provider.
Here, the predetermined relationship may be arbitrary, for example, may be stored in advance in the storage unit 112 or the like, or may be a relationship based on an external SNS (Social Networking Service) of the matching system 1. There may be. The matching unit 153 may communicate with a system such as the SNS.
The predetermined relationship may include, for example, one or both of the relationship between the user and the provider and the relationship between the provider and other providers.
The predetermined relationship may be, for example, a relationship of acquaintance or a relationship of recommending an alternative provider. For example, if a substitute provider G for a provider F becomes a provider (provider G) of a certain skill after the provider F provided a certain skill to the user G in the past, , the provider G.

As a method for selecting and determining a plurality of providers, the matching unit 153 uses, for example, a method in which a combination of a plurality of providers is predetermined and one or more combinations are selected from among two or more combinations. alternatively, a technique of independently selecting the required number of each provider may be used.

<Payment of fee>
Payment of fees for multiple matchings will be explained.
For example, a payment processing unit may be provided in the information processing device 31 or another device, and payment from the applicant (user) may be received by the payment processing unit at predetermined intervals. The predetermined period may be every month, for example.
As an example, in the flat-rate system, the payment amount of the applicant (user) for each predetermined period may be fixed regardless of the number of times of provision. This may be called a subscription.
As an example, the amount to be paid by the applicant (user) for each predetermined period may be determined for each predetermined period according to the number of times of provision within a predetermined period (for example, one month).

As an example, the payment to the provider may be automatically distributed by the information processing device 31 or the like.
As an example, payment to the provider may be performed by the information processing device 31 or the like according to the number of times and time of provision. For example, if the applicant's implementation (provision to users) is large, it will be taken out by the business operator, and conversely, if the applicant's implementation (provision to users) is small, it will not be profitable for the business operator. Become.
As an example, the information processing device 31 acquires a plurality of usage fees from the skill user when matching is performed a plurality of times with the user of the skill. pay the usage fee to the provider. In this way, fees may be exchanged for each contract.

[Specific example of matching]
A specific example of matching performed by the matching unit 153 is shown.
In this example, one user A and four providers B, C, D, and E are taken as an example. In this example, the request from user A includes a request for multiple times (multiple schedules) and a request that satisfies a predetermined condition. The matching unit 153 selects and determines a combination of a plurality of providers that satisfy the requirements of the request as a combination of a plurality of providers for this request. Here, the provider is the person who receives the request.
Note that the combination of multiple providers may include, for example, not only the combination of multiple different providers, but also the case where the same provider is selected multiple times.

In this example, the skill requested is to have it cleaned and the offer is to clean. In the explanation of this example, "○ month" represents any month.
User A's request has a content such as "Mr. A's request registration is 10,000 yen or less per month (upper limit of 3,000 yen per cleaning) and cleans at least three times a month."
The condition of the provider B is as follows: "If you preregister for the provider B, you can clean once for 3,000 yen. You can clean on the 2nd, 9th, 16th, 23rd, and 30th of the month."
The condition of the provider C is such that "provider C's pre-registration allows cleaning for 2,000 yen once. Cleaning can be done on 0/20."
The condition of the provider D is such that "preliminary registration of the provider D can be cleaned for 4000 yen once." Provider D is excluded because this condition does not satisfy User A's "upper limit of 3000 yen per transaction".
The condition of provider E is, "If you pre-register for provider E, you can clean for 1000 yen once. You can clean on October 10th."

In this example, based on these, the matching unit 153 responds to the user A's request by saying, "Mr. 〇 Provider C will clean on the 20th of the month 〇 Provider B will clean on the 30th of the month. Note that this result is an example, and the matching unit 153 may determine another result if there is another result that satisfies the request. Also, the matching unit 153 may determine the result of matching, for example, further using arbitrary conditions other than the user's request and the provider's conditions.

Further, in this embodiment, for example, when a certain user and a certain provider are matched, one or both of the user and the provider reject the result of the matching. It is possible. In this case, any or all of the rejected matching results are invalid. In this case, the matching unit 153 may, for example, perform matching again for the invalidated portion to obtain a different matching result.

[Specific examples of payment patterns]
The payment can be made, for example, on a case-by-case basis, or can be made collectively on a monthly basis.
Here is an example of a lump sum payment pattern.

FIG. 2 is a diagram showing a specific example of payment according to one embodiment of the present invention.
Explain the flat-rate system.
FIG. 2 shows a flat rate payment pattern 211 .
In this example, last month, user A was provided by provider B, provided by provider C, and provided by provider D.
This month, User A received an offer from Provider B and an offer from Provider B.
In the flat-rate system, the information processing device 31, which is an intermediary server, acquires a fixed monthly amount from the user regardless of the number of times it is provided by the provider, and gives the provider the amount and number of times of matching. Payment will be made in accordance with

FIG. 2 shows a pay-as-you-go payment pattern 212 .
In this example, last month, user A was provided by provider B, provided by provider C, and provided by provider D.
This month, User A received an offer from Provider B and an offer from Provider B.
In the pay-as-you-go system, the information processing device 31, which is an intermediary server, acquires the amount based on the amount and number of times provided by the provider from the user, and pays the provider based on the amount and number of times of matching. is done.

Here, with respect to the amount of the flat-rate system, there are cases where the user arbitrarily sets the amount, and cases where the business operator sets the amount.
Specifically, when the user arbitrarily sets the amount of money, for example, there is a case where the user designates one hour of English conversation per week for 5,000 yen per month and requests matching.
Further, specifically, when the operator sets the amount, for example, there is a case where the amount is determined by the user selecting an arbitrary plan among the matching plans provided by the intermediary operator.

Similarly, the amount received by the provider may be an arbitrary amount or a fixed amount.
Specifically, when the amount is arbitrary, for example, there is a case where the amount set by the provider at the time of registration is matched.
Also, specifically, when the amount is fixed, for example, when the provider registers and is matched with the request for the matching plan provided by the business, the amount of the matching plan is determined as the fixed amount. I have a case.

[Example of processing in matching system]
FIG. 3 is a diagram showing an example of processing procedures in the matching system 1 according to one embodiment of the present invention.
FIG. 3 shows a user terminal device 11, a plurality of provider terminal devices (two provider terminal devices 21 and 22 are shown in FIG. 3), and an information processing device 31 functioning as an intermediary server. is shown.

(Processing T1)
Each provider operates the respective provider terminal devices 21 and 22 to register as a provider.
Each provider terminal device 21 , 22 transmits information indicating the contents of registration to the information processing device 31 .
The contents of registration may include, for example, provided skills, available schedules, available locations, provided rewards, skill levels, and the like.

(Processing T2)
The user operates the user terminal device 11 to apply for use (request for provision).
The user terminal device 11 transmits information indicating the content of the application for use to the information processing device 31 .
The content of the application for use may be, for example, desired skill, repetition period/period/number of times, or multiple dates, desired location, desired skill level, and desired amount of money.

(Processing T3)
The information processing device 31 selects one or more persons who satisfy the conditions of the application for use based on the request including the multiple times of provision requested by the application for use from the user and the registration information (provided information 1011) of the provider. A provider is determined by matching.

(Processing T4)
The information processing device 31 notifies the user terminal device 11 of the matching result regarding the multiple times of use (multiple times of provision).
The contents of the notification may be, for example, a schedule, a skill provider, an amount of money, and the like.

(Processing T5)
The information processing device 31 notifies the provider terminal devices 21 and 22 of the matched providers of the matching results regarding the multiple times of use (multiple times of provision).
The contents of the notification may be, for example, a schedule, a skill provider, an amount of money, and the like.

[Processing in information processing device]
FIG. 4 is a diagram showing an example of the procedure of processing performed by the matching unit 153 of the information processing device 31 according to one embodiment of the present invention.

(Step S1)
The matching unit 153 acquires information about the provision of the provider. The matching unit 153 acquires the information by reading the information (provided information 1011 in this embodiment) from the storage unit 112, for example. Also, the matching unit 153 may acquire the information received from the provider terminal devices 21 and 22 by the provider processing unit 151, for example.

(Step S2)
The matching unit 153 acquires information regarding user requests. The matching unit 153 may acquire the information by reading the information from the storage unit 112, for example. In this case, the information processing device 31 temporarily stores the information in the storage unit 112 . Also, the matching unit 153 may acquire the information received from the user terminal device 11 by the user processing unit 152, for example.

(Step S3)
The matching unit 153 acquires matching conditions.
Here, as the matching condition, one or more of, for example, a condition related to fees, a condition related to past history, a condition related to the number of people involved in multiple times, a condition related to priority, and the like may be used.
For example, the information indicating the matching conditions may be stored in advance in the storage unit 112. In this case, the matching unit 153 reads out the information stored in the storage unit 112 and sets the matching conditions. get.

(Step S4)
The matching unit 153 performs matching processing based on the information on the user's request, the information on the provider's offer, and the matching conditions. Specifically, the matching unit 153 determines a provider that satisfies the user's request according to matching conditions.
Here, in this embodiment, the user's request may include a request to receive the provision multiple times.

(Step S5)
The matching unit 153 controls to notify the matching result to one or both of the user terminal device 11 related to the matching and the provider terminal devices 21 and 22 related to the matching. The notification to the user is performed, for example, by a process of transmitting matching result information to the user terminal device 11 related to the matching by the user processing unit 152 . The notification to the provider is performed, for example, by a process of sending matching result information to the provider terminal devices 21 and 22 related to the matching by the provider processing unit 151 .

(Step S6)
The matching unit 153 determines whether matching has been completed.
As a result of the above determination, when the matching unit 153 determines that the matching has been completed (step S6: YES), the process of this flow ends.
On the other hand, if the matching unit 153 determines that the matching has not been completed as a result of the above determination (step S6: NO), the process proceeds to step S1.

Here, in the present embodiment, if the matching unit 153 obtains a matching result that satisfies the request for provision less than the plurality of times when there are multiple requests for provision, once , the result of that matching may be adopted. In this case, in the present embodiment, the matching unit 153 assumes that the entire matching has not yet been completed. Then, the matching unit 153 performs matching processing separately for the request for the remaining number of times that has not been matched.

As another example, if the matching unit 153 obtains a matching result that satisfies the request for provision less than the plurality of times when there is a request for provision multiple times, the result of the matching may be employed to determine that the matching as a whole is considered complete. In this case, the matching unit 153 may, for example, perform matching processing as a separate request for the remaining number of provision requests that have not been matched, or even if the matching processing is stopped and not performed. good.
In such other examples, for example, the process of step S6 shown in FIG. 4 may not be provided. In this case, in the flow shown in FIG. 4, the processing of this flow ends after the processing of step S5.

Note that the matching unit 153, for example, determines two or more providers (candidates) for one frame requested by the user (for example, request for provision of one date and time), and selects two or more providers (candidates). The provider (candidate) may be notified to the user (user terminal device 11). In this case, the user operates the user terminal device 11 and designates one provider from these two or more providers (candidates). Then, the matching unit 153 determines the specified provider as the final person according to the specification from the user (user terminal device 11). In this way, a plurality of provider candidates may be determined by matching, and the user may select the provider from among them. As an example, the matching unit 153 determines two or more providers (candidates) in the process of step S4 shown in FIG. , the user may select a desired provider.

In the present embodiment, the matching unit 153 determines a plurality of provider group candidates (candidates to which the same or different providers are assigned to each of the plurality of requests) through matching in response to multiple requests for provision. The user may select one candidate requested from among them. In this case, each of the candidates is a pattern (a pattern in which the same or different providers are assigned to each of the multiple times) that satisfies the request for the multiple times of supply.
As another example, in the present embodiment, a plurality of provider candidates are determined by matching by the matching unit 153 for each of one or more of the plurality of requests for provision of a plurality of requests. The user may select a requester from among them. This selection may be made, for example, for each of the plurality of times.

[Regarding the above embodiments]
As described above, in the matching system 1 according to the present embodiment, the information processing device 31 can efficiently determine a provider when a user makes a request including a plurality of offers.
For example, in the information processing device 31, even when a user requests skill sharing multiple times (for example, multiple schedules) at the same time, matching between the user and the provider can be performed for these multiple times.
Therefore, in the matching system 1 according to the present embodiment, even when the user requests the provision of skills a plurality of times in the information processing device 31, the user does not need to make an application each time and be mediated. You can receive the offer of skills multiple times with one request.
Note that the skill share according to this embodiment may be called, for example, a recarding model.

As one configuration example, in the information processing device 31, the user processing unit 152 receives information regarding the request of the user who requests the provision of a predetermined provision target, and receives information regarding the provision of the provider who provides the provision target. Matching between the user and the provider based on the provider processing unit 151 and the information on the user's request received by the user processing unit 152 and the information on the provider's offer received by the provider processing unit 151 and a matching unit 153 that performs If the user's request includes receiving the provision multiple times, the matching unit 153 performs matching for the multiple times.

As a configuration example, in the information processing device 31, the matching unit 153, if the user's request includes receiving the provision multiple times, based on one or both of the user's fee and the provider's fee, Matching is performed multiple times.
As a configuration example, in the information processing device 31, when the user's request includes receiving a supply multiple times, the matching unit 153 performs matching for the multiple times so as to maximize the number of providers. .
As a configuration example, in the information processing device 31, when the user's request includes receiving a supply multiple times, the matching unit 153 performs matching for the multiple times so as to minimize the number of providers. .
As a configuration example, in the information processing device 31, when the user's request includes receiving the provision multiple times, the matching unit 153 performs matching for the multiple times based on the information of the past matching result. .
As one configuration example, in the information processing device 31, the matching unit 153 preferentially selects a provider that has been matched with the user in the past.
As one configuration example, in the information processing device 31, the matching unit 153 preferentially selects other providers who have a predetermined relationship with the provider matched with the user in the past.
As one configuration example, in the information processing device 31, the matching unit 153 controls to notify one or both of the user and the provider involved in the matching of the matching result.
As a configuration example, in the information processing device 31, when the user's request includes receiving the provision a plurality of times, the matching unit 153 performs matching for the plurality of times, and matching for a number of times less than the plurality of times is performed. Control to notify one or both of the user and the provider involved in the matching of the result of the matching when it is established, and then when some or all of the remaining times of matching are established , control to notify one or both of the user and the provider involved in the matching of some or all of the matching results of the remaining number of times.

As a configuration example, in an information processing method (in this embodiment, an information processing method performed by the information processing apparatus 31), the user processing unit 152 stores information about a request of a user who requests provision of a predetermined provision target. , the provider processing unit 151 receives information about the provision of the provider who provides the provision target, and the matching unit 153 receives the information about the user's request received by the user processing unit 152 and the provider processing unit Based on the information about the provision of the provider received by 151, matching between the user and the provider is performed. If the user's request includes receiving the provision multiple times, the matching unit 153 performs matching for the multiple times.

As one configuration example, a program (in this embodiment, a program executed by the information processing device 31) includes a first function for receiving information regarding a request from a user who requests provision of a predetermined provision target, The second function is to receive information about the provision of the provider who provides the service, and the second function is to match the user and the provider based on the received information about the user's request and the received information about the provider's provision It is a program for making a computer realize 3 functions. If the user's request includes receiving the offer multiple times, the third function performs matching for the multiple times.

Here, the matching system 1 or the information processing device 31 according to the present embodiment may be applied to various fields. It may be applied to a system or device that mediates between
As an example of such applicable fields, for example, in addition to skill sharing between people as in this embodiment, crowdsourcing between companies and people, English conversation with people who want to have English conversation, etc. There are mediation between people who want to marry, or mediation between people who want to talk about marriage hunting and people who receive it.

It should be noted that a computer-readable program for realizing the function of any component in any device such as the user terminal devices 11 and 12, the provider terminal devices 21 and 22, or the information processing device 31 described above can be It may be recorded on a recording medium, and the program may be read and executed by a computer system. The term "computer system" as used herein includes an operating system (OS) or hardware such as peripheral devices. In addition, "computer-readable recording medium" refers to portable media such as flexible discs, magneto-optical discs, ROMs, CD (Compact Disc)-ROMs, and storage devices such as hard disks built into computer systems. . In addition, "computer-readable recording medium" means a volatile memory (RAM) inside a computer system that acts as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. , includes those that hold the program for a certain period of time.

Moreover, the above program may be transmitted from a computer system storing this program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in a transmission medium. Here, the "transmission medium" for transmitting the program means a medium having a function of transmitting information, such as a network such as the Internet or a communication line such as a telephone line.
Also, the above program may be for realizing part of the functions described above. Furthermore, the above program may be a so-called difference file, which can realize the functions described above in combination with a program already recorded in the computer system. A difference file may be referred to as a difference program.

The functions of any component in any device described above may be implemented by a processor. For example, each process in this embodiment may be realized by a processor operating based on information such as a program and a computer-readable recording medium storing information such as the program. Here, for the processor, for example, the function of each section may be implemented by separate hardware, or the function of each section may be implemented by integrated hardware. For example, a processor includes hardware, which may include at least one of circuitry that processes digital signals and circuitry that processes analog signals. For example, a processor may be configured using one or more circuit devices and/or one or more circuit elements mounted on a circuit board. An IC (Integrated Circuit) or the like may be used as the circuit device, and a resistor, capacitor, or the like may be used as the circuit element.

Here, the processor may be, for example, a CPU. However, the processor is not limited to a CPU, and various processors such as a GPU (Graphics Processing Unit) or a DSP (Digital Signal Processor) may be used. Also, the processor may be, for example, a hardware circuit based on ASIC (Application Specific Integrated Circuit). Also, the processor may be composed of, for example, a plurality of CPUs, or may be composed of a plurality of ASIC hardware circuits. Also, the processor may be configured by, for example, a combination of multiple CPUs and multiple ASIC hardware circuits. The processor may also include, for example, one or more of amplifier circuits, filter circuits, etc. that process analog signals.

Although the embodiment of the present invention has been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and design and the like are included within the scope of the gist of the present invention.

Reference Signs List 1 Matching system 11, 12 User terminal device 21, 22 Provider terminal device 31 Information processing device 111 Control unit 112 Storage unit 151 Provider processing unit 152 User Processing unit 153 Matching unit 211 Flat-rate payment pattern 212 Pay-as-you-go payment pattern 1011 Provided information

Claims (9)

a user processing unit that receives information on the request of a user who requests provision of a predetermined provision target;
a provider processing unit that receives information about the provision of the provider who provides the provision target;
Matching the user and the provider based on the information regarding the request of the user received by the user processing unit and the information regarding the provision of the provider received by the provider processing unit a matching unit that performs
An information processing device comprising
If the request of the user includes receiving the provision multiple times, the matching unit performs the matching for the multiple times,
If the request of the user includes receiving the provision multiple times, the matching unit performs the matching for the multiple times based on information on the results of the past matching,
wherein, in the matching, the matching unit preferentially selects other providers having a predetermined relationship with the provider matched in the past for the user;
Information processing equipment. When the request of the user includes receiving the provision multiple times, the matching unit performs the matching for the multiple times based on one or both of the user's fee and the provider's fee. I do,
The information processing device according to claim 1 . When the request of the user includes receiving the offer multiple times, the matching unit performs the matching for the multiple times so as to maximize the number of providers.
The information processing apparatus according to claim 1 or 2. When the request of the user includes receiving the offer multiple times, the matching unit performs the matching for the multiple times so as to minimize the number of providers.
The information processing apparatus according to claim 1 or 2. wherein, in the matching, the matching unit preferentially selects the provider that has been matched with the user in the past;
The information processing apparatus according to any one of claims 1 to 4 . The matching unit controls to notify one or both of the user and the provider involved in the matching of the result of the matching.
The information processing apparatus according to any one of claims 1 to 5 . When the request of the user includes receiving the provision a plurality of times, the matching unit performs the matching for the plurality of times, and when the matching for a number of times less than the plurality is established, the Control to notify the result of matching to one or both of the user and the provider involved in the matching, and then, when the matching is established for some or all of the remaining times, Control to notify one or both of the user and the provider involved in the matching of the results of the matching of some or all of the remaining times;
The information processing device according to claim 6 . A user processing unit receives information on the request of a user who requests provision of a predetermined provision target,
A provider processing unit receives information about the provision of the provider who provides the provision target,
a matching unit matching the user and the provider based on the information on the request of the user accepted by the user processing unit and the information on the offer of the provider accepted by the provider processing unit; perform matching with
An information processing method,
If the request of the user includes receiving the provision multiple times, the matching unit performs the matching for the multiple times,
If the request of the user includes receiving the provision multiple times, the matching unit performs the matching for the multiple times based on information on the results of the past matching,
wherein, in the matching, the matching unit preferentially selects other providers having a predetermined relationship with the provider matched in the past for the user;
Information processing methods. a first function that receives information about the request of a user who requests provision of a predetermined provision target;
a second function of receiving information about the provision of the provider who provides the provision target;
a third function of matching the user and the provider based on the received information about the request of the user and the received information about the provision of the provider;
A program for realizing on a computer,
When the request of the user includes receiving the provision multiple times, the third function performs the matching for the multiple times,
the third function, when the request of the user includes receiving the provision multiple times, performs the matching for the multiple times based on information on past matching results;
The third function preferentially selects, in the matching, other providers having a predetermined relationship with the provider matched in the past for the user.
program.

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