JP2021028741A - Information processing apparatus, information processing method, and program - Google Patents

Abstract

To provide an information processing apparatus which allows a user to efficiently determine an offerer when the user makes a request including multiple offers.SOLUTION: An information processing apparatus includes: a user processing unit for receiving information on a request of a user who makes the request for offering a predetermined object; an offerer processing unit for receiving information on the offer of an offerer who offers the object; and a matching unit which performs matching between the user and the offerer on the basis of the information on the request of the user received by the user processing unit and the information on the offer of the offerer received by the offerer processing unit. When the request of the user includes multiple offers, the matching unit performs matching for the multiple offers.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing device, an information processing method and a program.

Patent Document 1 describes a special skill mediation system that performs mediation work between a special skill holder having a skill (special skill) acquired personally and a user requester for the purpose of using the skill of the special skill holder. (See Patent Document 1).

JP-A-2002-024452

However, in the conventional feat intermediary system, the case where the user requester uses the skill of the feat holder multiple times has not been considered. For this reason, for example, when the user requester uses the skill of the special skill holder a plurality of times, the mediation work needs to be performed each time, which is complicated.
Here, the user requester is considered to be an example of a user who requests the provision of a predetermined provision target. In addition, the special skill holder is considered to be an example of a provider who provides the provision target in response to such a request.

The present invention has been made in consideration of such circumstances, and is an information processing device, an information processing method, and an information processing device capable of efficiently determining a provider when a user makes a request including a plurality of provisions. The challenge is to provide a program.

As a configuration example, a user processing unit that receives information on the request of a user who requests the provision of a predetermined provision target, and a provider processing that receives information on the provision of the provider that provides the provision target. Based on the information about the request of the user received by the user processing unit and the information about the provision of the provider received by the provider processing unit, the user and the provider An information processing device including a matching unit for performing the matching, wherein the matching unit performs the matching for the plurality of times when the request of the user includes receiving the provision a plurality of times. It is an information processing device.

As a configuration example, the user processing unit receives information regarding the request of the user who requests the provision of the predetermined provision target, and the provider processing unit receives the provision of the provider who provides the provision target. The usage is based on the information about the request of the user received by the user processing unit and the information about the provision of the provider received by the provider processing unit. An information processing method for matching a person with the provider, wherein the matching unit performs the matching for the plurality of times when the request of the user includes receiving the provision a plurality of times. , Information processing method.

As a configuration example, a first function of receiving information on the request of a user who requests the provision of a predetermined provision target, and a second function of receiving information on the provision of the provider who provides the provision target. , The computer realizes a third function of matching the user with the provider based on the received information on the request of the user and the received information on the provision of the provider. The third function is a program for performing the matching for the plurality of times when the request of the user includes receiving the provision a plurality of times.

According to the information processing device, the information processing method, and the program according to the present invention, the provider can be efficiently determined when the user makes a request including a plurality of provisions.

It is a figure which shows the schematic structure of the matching system which concerns on one Embodiment of this invention. It is a figure which shows the specific example of payment which concerns on one Embodiment of this invention. It is a figure which shows an example of the processing procedure in the matching system which concerns on one Embodiment of this invention. It is a figure which shows an example of the procedure of the processing performed by the matching part of the information processing apparatus which concerns on one Embodiment of this invention.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[Overview of matching system]
FIG. 1 is a diagram showing a schematic configuration of a matching system 1 according to an embodiment of the present invention.
The matching system 1 includes a plurality of user terminal devices 11 and 12, a plurality of provider terminal devices 21 and 22, and an information processing device 31.
In the example of FIG. 1, only the two user terminal devices 11 and 12 and the two provider terminal devices 21 and 22 are coded, but the number of each may be arbitrary.

The user terminal devices 11 and 12 are possessed and operated by each user.
The provider terminal devices 21 and 22 are owned and operated by their respective providers.
The information processing device 31 includes a control unit 111 and a storage unit 112.
The control unit 111 is a user processing unit 151 that serves as an interface (I / F) with the provider terminal devices 21 and 22, and a user processing unit 151 that serves as an interface (I / F) with the user terminal devices 11 and 12. It includes 152 and a matching unit 153.
The storage unit 112 stores the provided information 1011.

In the following, for convenience of explanation, the user terminal device 11 and the provider terminal device 21 will be described as an example, but in the present embodiment, the same applies to the other user terminal device 12 and the other provider terminal device 22. ..
The user terminal device 11 and the information processing device 31 communicate with each other. Further, the provider terminal device 21 and the information processing device 31 communicate with each other. These communications may be, for example, wired communications or wireless communications.

The user terminal device 11 transmits information regarding the user's request to the information processing device 31.
The information regarding the user's request includes, for example, information such as a desired skill (skill content), a desired skill level, a desired place, a desired amount of money, and information regarding a desired multiple times. The information regarding the desired multiple times may be, for example, one or more pieces of information such as a repeating period, a cycle, a number of times, or a plurality of dates.
In the present embodiment, the information regarding the user's request may include, for example, information such as the evaluation result of the provider.

The provider terminal device 21 transmits information regarding the provision of the provider to the information processing device 31.
Information about the provider's offer includes, for example, the skill of the offer (skill content), the level of the skill provided, the location available, the rewards provided, the schedule available, the station closest to the provider's home, etc. It may be one or more of the information.

In the information processing device 31, the provider processing unit 151 receives the information regarding the provision of the provider transmitted from the provider terminal device 21, and stores a part or all of the information in the storage unit 112. At this time, the provider processing unit 151 may perform arbitrary processing related to the information.
In the information processing device 31, the user processing unit 152 receives the information regarding the user's request transmitted from the user terminal device 11, and stores a part or all of the information in the storage unit 112. At this time, the user processing unit 152 may perform arbitrary processing related to the information.

The storage unit 112 stores a part or all of the information input from the provider processing unit 151 as the provided information 1011. Further, the storage unit 112 may store a part or all of the information input from the user processing unit 152 as the provided information 1011.
The provided information 1011 is, for example, one of the provided skill (skill content), the level of the provided skill, the available location, the provided reward, the available schedule, the nearest station of the provider's home, and the like. The above information may be used.

Here, the reward for providing is set for each skill, for example, when the same provider provides a plurality of different skills.
In addition, the skill level may be, for example, one or both of the declaration of the provider (self-report) and the result of the evaluation performed by the user.
In addition, information on a plurality of users may be stored, for example, for each user, or information on two or more users may be stored together.
In addition, information on a plurality of providers may be stored, for example, for each provider, or information on two or more providers may be stored together.

The matching unit 153 determines a provider or the like corresponding to the information regarding the user's request received by the user processing unit 152 based on the provided information 1011. The process of determining a provider or the like that meets the user's request in this way is called a matching process.
As an example, the matching unit 153 may determine the provider or the like based on the condition information for determining the provider or the like in response to the information regarding the user's request. As another example, the matching unit 153 may determine the provider or the like based on the information of the result of machine learning for determining the provider or the like in response to the information regarding the user's request. .. The condition information or the information as a result of the machine learning may be stored in the storage unit 112 in advance, for example.

The user processing unit 152 may transmit the information of the result determined by the matching unit 153 to the requesting user terminal device 11.
In addition, the provider processing unit 151 may transmit the information of the result determined by the matching unit 153 to the related provider terminal device 21.
The control unit 111 may perform various processes other than the processes described in the present embodiment, for example.

[Example of matching mode]
An example of the mode of matching performed by the matching unit 153 will be described.

<Example of parameters used for matching>
In this embodiment, skill information and date and time information are essential information used in matching.
Skill information is information that identifies the skill to be provided.
The date and time information is information that specifies a plurality of desired provision dates and times desired by the user, and information that specifies the provision possible date and time of the provider.

In this embodiment, optional information (not essential but selective information) may be used for matching.
The optional information may be, for example, one or more of monetary information, ability information, personal information, geographic information, evaluation information, and course information.
The amount information is, for example, information on the amount desired by the user and information on the amount desired by the provider.
The ability information is, for example, information obtained from qualification registration information or achievements on skill sharing, and is information that serves as a basis for determining the degree of matching of skill level information.
The person information is, for example, information for matching the same person, or information for matching a person having attributes close to those of a person who has been matched in the past. As a result, the matching unit 153 can prioritize matching of the same person or matching of a person having an attribute close to that of a person matched in the past when performing matching for a plurality of times, for example.
Geographic information is, for example, information on the desired area, distance, or means of transportation (transfer, etc.) between the user and the provider.
The evaluation information is, for example, information for satisfying the wishes of the user and the provider for the third-party evaluation.
The course information is information that identifies a desired course in the case of a flat-rate service, for example. The course may be, for example, A course, B course, C course, or the like in order from the highest price to the lowest price. For example, a user who selects a higher-priced course may determine a provider with a higher unit price (or a provider with a higher skill ability or evaluation).

<Example of charge>
For users, it may be a completely flat rate. In this case, the user can request as much as he / she wants for a fixed amount.
The unit price may be fixed for users and providers. In this case, the charge is determined according to the number of times the user has requested or the number of times the provider has requested. As an example, the provider does not set the fee by the provider (self), but follows the fee offered by the operator.
In the case of matching with a fixed unit price, there are a pattern in which the unit price paid by the user is a fixed amount and a pattern in which the unit price requested by the provider is a fixed amount.

The fixed amount and fluctuation of the unit price will be explained.
When the user is a fixed amount and the provider is a fixed amount, the matching unit 153 does not consider the charge when matching. However, when a plurality of fee courses are provided such as A course, B course, C course, etc., each fee may be taken into consideration.
When the user is a fixed amount and the provider is variable, the matching unit 153 will give priority to matching of the provider when the provider's offer fee (variable unit price) is higher than the user's fee (fixed amount). You may try to reduce the ease of matching) or prevent it from being matched. It should be noted that, for example, the platform operator bears the difference in charges when such providers are matched.
When the user is variable and the provider is a fixed amount, the matching unit 153 will give priority to the matching of the provider when the provider's charge (fixed amount) is higher than the user's desired charge (variable unit price). You may try to reduce the ease of matching) or prevent it from being matched. It should be noted that, for example, the platform operator bears the difference in charges when such providers are matched.
When the user is variable and the provider is variable, the matching unit 153 preferentially matches those who have a small difference between the user's desired charge (variable unit price) and the provider's offer charge (variable unit price). You may.

<Example of matching method>
A request is made to specify a plurality of dates and times when the user wants to receive the skill provision, and the matching unit 153 determines and recommends a provider who matches this request by matching.
The number of providers determined by the matching unit 153 may be multiple. For example, N (N is an integer of 2 or more) providers may be determined for one user.
The method of specifying multiple dates and times may be various methods, for example, a method of specifying multiple specific dates and times, or repeating every day of the week and time (for example, "from □□ o'clock on every 0th day" , △△ Repeat until the month ”) may be specified.

Here, regarding the matching of a plurality of times, in the application of the user, for example, a plurality of dates may be used as a plurality of times.
The user's application may include, for example, a condition for the amount of money required for a plurality of times, and the matching unit 153 may determine one or a plurality of providers by matching based on the condition for the number of times and the amount of money.
The condition of the amount of money may include, for example, the condition of the amount of money per time. As a result, the matching unit 153 may either limit the providers by the upper limit amount of money per time, or limit the providers by the lower limit amount of money per time, or both.

The amount of money of the provider used when the condition of the amount of money is determined may be, for example, an amount corresponding to a plurality of requests. As an example, the amount of money corresponding to a plurality of requests may be an amount in consideration of the discount due to the multiple times.
In the present embodiment, for example, when a provider is matched with a plurality of requests, the provider may receive many requests at one time, so a dedicated amount condition is set for the multiple requests. I assume there is a possibility. For example, the matching unit 153 may perform matching using the amount of money for a plurality of times when the request is actually made a plurality of times, or may be used for a plurality of times even when the request is not made a plurality of times. Matching may be performed using the amount of money.
The amount of money of the provider used when it is determined that the condition of the amount of money is met may be the amount corresponding to the case where there is a history of requests from the user before the application of the user. As an example, if the charge for the same provider was lower than the present in the past, but the skill level of the provider has increased and the charge has increased now, the matching unit 153 has previously provided the user. Matching may be done using a low amount of money.

The matching unit 153 may perform matching so as to satisfy the condition that the number of skill providers is minimized for a plurality of requests. In this case, for example, when the skill is garden care, there may be a need that it is desirable that the same person be the provider more than once. The conditions may be requested by the user.
The matching unit 153 may perform matching so as to satisfy the condition that the number of skill providers is maximized for a plurality of requests. In this case, for example, in English conversation, there may be a need that there may be users who want to talk with various people. The conditions may be requested by the user.
For example, the matching unit 153 may match different skill providers for each request in response to a request requesting a plurality of times.

For example, for a request requesting a plurality of times, the matching unit 153 has already performed matching and determined once at a predetermined timing before the skill provider is detected for all of the multiple times. The provider of the above skills may be notified to the user. That is, the matching unit 153 may notify the user as much as the matching is possible, even if the matching cannot be performed for all of the requested plurality of times.
As a specific example, the matching unit 153 finds four times when four providers are found by matching but the remaining one provider is not found in response to a request requesting five times of provision. You may notify the user of the information for the above. After that, the matching unit 153 may notify the user of the remaining one provider as soon as it is found. In this case, for example, when the matching unit 153 first notifies the user of the information of the provider for four times, the matching unit 153 may have the user approve the information.
If the provider is not found a certain number of times but is found later, for example, the information about the provider (for example, the provision information 1011) may be changed and a provider matching the number of times may appear. .. In this case, the matching unit 153 may, for example, fulfill the contract for the original request for 5 times. The provider newly determined by matching may be, for example, a newly registered provider or a provider who has already been registered but has a lower condition such as a fee.

For example, the matching unit 153 may preferentially select a provider of skills matched in the past for a certain user, or another provider who has a predetermined relationship with the provider.
Here, the predetermined relationship may be arbitrary, for example, may be stored in the storage unit 112 or the like in advance, or may be a relationship based on an external SNS (Social Networking Service) of the matching system 1. There may be. The matching unit 153 may communicate with a system such as the SNS.
The predetermined relationship may include, for example, one or both of a relationship between a user and a provider and a relationship between a provider and another provider.
The predetermined relationship may be, for example, a relationship of acquaintance or a relationship of recommending an alternative provider. For example, the alternative provider G for the provider F is when the user G becomes the provider (provider G) of the skill after the provider F has provided the skill to the user G in the past. , The provider G may be used.

As a method of selecting and determining a plurality of providers, the matching unit 153 uses, for example, a method in which a combination of a plurality of providers is predetermined and one or more combinations are selected from two or more combinations. Alternatively, a method may be used in which each provider is independently selected in the required number.

<Payment>
The payment of the fee for multiple matching will be described.
For example, a payment processing unit may be provided in the information processing device 31 or another device, and the payment processing unit may receive payment by the applicant (user) at predetermined intervals. The predetermined period may be, for example, monthly.
As an example, in the flat rate system, the payment amount of the applicant (user) for each predetermined period may be fixed regardless of the number of times of provision. This may be referred to as a subscription.
As an example, the payment amount of the applicant (user) for each predetermined period may be determined for each predetermined period according to the number of provisions within the predetermined period (for example, one month).

As an example, the payment to the provider may be automatically distributed by the information processing device 31 or the like.
As an example, the payment to the provider may be executed by the information processing device 31 or the like depending on the number and time of provision. For example, if the number of applicants (provided to users) is large, the business operator will take it out, and conversely, if the number of applicants (provided to users) is small, the business operator will benefit. Become.
As an example, the information processing device 31 acquires a plurality of usage fees from the user when the skill user is matched a plurality of times, and each time the skill provider finishes providing the skill. Pay the usage fee to the provider. In this way, charges may be exchanged for each contract.

[Specific example of matching]
A specific example of matching performed by the matching unit 153 is shown.
In this example, one user A and four providers B, C, D, and E are taken as examples. In this example, the request from the user A includes a request multiple times (a plurality of dates) and a request satisfying a predetermined condition. In response to this request, the matching unit 153 selects and determines a combination of a plurality of providers that satisfies the request of the request as a combination of a plurality of providers. Here, the provider is the person who receives the request.
The combination of a plurality of providers may include, for example, not only a combination of a plurality of different providers but also a case where the same provider is selected a plurality of times.

In this example, the required skill is to have the cleaning done, and the offer is to do the cleaning. In the explanation of this example, "○ month" represents an arbitrary month.
User A's request is such as "User A's request registration should be 10,000 yen or less per month (up to 3000 yen per month) and should be cleaned at least 3 times a month."
The condition of provider B is that "Pre-registration of provider B can be cleaned for 3000 yen at a time. It can be cleaned on the 2nd, 9th, 16th, 23rd, and 30th of October."
The condition of provider C is that "Pre-registration of provider C can be cleaned for 2000 yen at a time. It can be cleaned on October 20th."
The condition of provider D is such as "Pre-registration of provider D can be cleaned for 4000 yen at a time." Since the condition does not satisfy the "upper limit of 3000 yen per time" of the user A, the provider D is excluded.
The condition of provider E is "Pre-registration of provider E can be cleaned for 1000 yen at a time. It can be cleaned on October 10th."

In this example, based on these, the matching unit 153 responds to the request of the user A by saying, "The provider B cleans on October 2. The provider E cleans on October 10. The matching result will be decided, such as "The provider C will clean it on October 20th. The provider B will clean it on October 30th. These will total 9000 yen a month." Note that this result is an example, and the matching unit 153 may determine the other result if there is another result that satisfies the requirement. Further, the matching unit 153 may determine the matching result by further using any conditions other than the user's request and the provider's condition, for example.

Further, in the present embodiment, for example, when a certain user and a certain provider are matched, one or both of the user and the provider reject the result of the matching. It is possible. In this case, the result of some or all of the rejected matching is invalid. In this case, the matching unit 153 may, for example, perform matching of the invalid portion again to obtain a different matching result.

[Specific examples of payment patterns]
For example, payment can be made on a case-by-case basis or on a monthly basis.
Here, an example of a lump sum payment pattern is shown.

FIG. 2 is a diagram showing a specific example of payment according to an embodiment of the present invention.
The flat rate system will be explained.
FIG. 2 shows a flat-rate payment pattern 211.
In this example, last month, user A was provided by provider B, provided by provider C, and provided by provider D.
This month, User A received the offer by Provider B and the offer by Provider B.
In the flat-rate system, the information processing device 31, which is an intermediary server, obtains a fixed monthly amount from the user regardless of the number of times the provider has provided the information, and the provider is matched with the amount and the number of times. Payment will be made based on.

FIG. 2 shows a pay-as-you-go payment pattern 212.
In this example, last month, user A was provided by provider B, provided by provider C, and provided by provider D.
This month, User A received the offer by Provider B and the offer by Provider B.
In the pay-as-you-go system, the information processing device 31 which is an intermediary server acquires the amount of money provided by the provider and the amount of money from the user, and pays the provider based on the amount of money and the number of times of matching. Is done.

Here, regarding the flat-rate amount, the user may arbitrarily set the amount, or the business operator may set the amount.
Specifically, when the user arbitrarily sets the amount, for example, there is a case where one hour / week of English conversation is specified for a monthly fee of 5,000 yen and matching is requested.
Further, specifically, when the business operator sets the amount, for example, there is a case where the amount is determined by the user selecting an arbitrary plan from the matching plans provided by the intermediary business operator.

Similarly, the amount received by the provider may be an arbitrary amount or a fixed amount.
Specifically, in the case of an arbitrary amount, for example, there is a case where matching is performed with the amount set by the provider at the time of registration.
Specifically, when the amount is fixed, for example, when the provider registers and matches the request for the matching plan provided by the business operator, the amount of the matching plan is determined as the fixed amount. There is a case.

[Example of processing in matching system]
FIG. 3 is a diagram showing an example of a processing procedure in the matching system 1 according to the embodiment of the present invention.
FIG. 3 shows a user terminal device 11, a plurality of provider terminal devices (in FIG. 3, two provider terminal devices 21 and 22 are shown), and an information processing device 31 that functions as an intermediary server. Is shown.

(Processing T1)
Each provider operates the respective provider terminal devices 21 and 22 to register as a provider.
The provider terminal devices 21 and 22 transmit information indicating the registered contents to the information processing device 31.
The content of registration may be, for example, provided skill, available schedule, available place, offer reward, skill level, and the like.

(Processing T2)
The user operates the user terminal device 11 to apply for use (request for provision).
The user terminal device 11 transmits information indicating the content of the application for use to the information processing device 31.
The content of the application for use may be, for example, a desired skill, a repetition period / cycle / number of times, a plurality of dates, a desired place, a desired skill level, a desired amount of money, or the like.

(Processing T3)
The information processing device 31 is one or more persons who satisfy the conditions of the usage application based on the request including the provision including a plurality of times requested by the user and the registration information (provided information 1011) of the provider. The provider is determined by matching.

(Processing T4)
The information processing device 31 notifies the user terminal device 11 of the result of matching regarding a plurality of uses (provided a plurality of times).
The content of the notification may be, for example, a schedule, skill provider, amount of money, or the like.

(Processing T5)
The information processing device 31 notifies the provider terminal devices 21 and 22 of the matched provider of the matching result regarding the multiple uses (plural provisions).
The content of the notification may be, for example, a schedule, skill provider, amount of money, or the like.

[Processing in information processing equipment]
FIG. 4 is a diagram showing an example of a processing procedure performed by the matching unit 153 of the information processing apparatus 31 according to the embodiment of the present invention.

(Step S1)
The matching unit 153 acquires information regarding the provision of the provider. The matching unit 153 acquires the information by reading the information (provided information 1011 in the present embodiment) from the storage unit 112, for example. Further, the matching unit 153 may acquire the information received from the provider terminal devices 21 and 22 by the provider processing unit 151, for example.

(Step S2)
The matching unit 153 acquires information regarding the user's request. The matching unit 153 may acquire the information by reading the information from the storage unit 112, for example. In this case, the information processing device 31 temporarily stores the information in the storage unit 112. Further, the matching unit 153 may acquire the information received from the user terminal device 11 by the user processing unit 152, for example.

(Step S3)
The matching unit 153 acquires matching conditions.
Here, as the matching condition, for example, one or more of a charge condition, a past history condition, a number of people related to a plurality of times, a priority condition, and the like may be used.
Further, the information indicating the matching condition may be stored in the storage unit 112 in advance, for example. In this case, the matching unit 153 reads the information stored in the storage unit 112 and sets the matching condition. get.

(Step S4)
The matching unit 153 performs matching processing based on the information regarding the user's request, the information regarding the provision of the provider, and the matching conditions. Specifically, the matching unit 153 determines a provider that satisfies the user's request according to the matching conditions.
Here, in the present embodiment, the user's request may include a request to receive the provision a plurality of times.

(Step S5)
The matching unit 153 controls so as to notify one or both of the user terminal device 11 related to the matching and the provider terminal devices 21 and 22 related to the matching of the matching result. The notification to the user is performed, for example, by a process in which the user processing unit 152 transmits information on the matching result to the user terminal device 11 related to the matching. The notification to the provider is performed, for example, by a process in which the provider processing unit 151 transmits information on the matching result to the provider terminal devices 21 and 22 related to the matching.

(Step S6)
The matching unit 153 determines whether or not the matching is completed.
As a result of the above determination, when it is determined that the matching is completed (step S6: YES), the matching unit 153 ends the processing of this flow.
On the other hand, as a result of the above determination, when it is determined that the matching is not completed (step S6: NO), the matching unit 153 shifts to the process of step S1.

Here, in the present embodiment, the matching unit 153 once obtains a matching result that satisfies the request for provision less than the plurality of times when the request for provision is made a plurality of times. , The result of the matching may be adopted. In this case, in the present embodiment, it is assumed that the matching unit 153 has not yet completed the entire matching. Then, the matching unit 153 separately performs a matching process for the request for providing the remaining number of unmatched times.

As another example, when the matching unit 153 receives a request for provision a plurality of times and a matching result satisfying the request for provision less than the plurality of times is obtained, the matching result is obtained. May be adopted to make a determination that the entire matching is considered complete. In this case, the matching unit 153 may, for example, perform matching processing as another request for the request for providing the remaining number of unmatched times, or may not stop the matching processing. Good.
In such another example, for example, the process of step S6 shown in FIG. 4 may not be provided. In this case, in the flow shown in FIG. 4, the processing of this flow is terminated after the processing of step S5.

The matching unit 153 determines, for example, two or more providers (candidates) for one frame requested by the user (for example, a request for provision of one date and time), and these two or more providers. The provider (candidate) may be notified to the user (user terminal device 11). In this case, the user operates the user terminal device 11 and designates one provider from these two or more providers (candidates). Then, the matching unit 153 determines the designated provider as the final person according to the designation from the user (user terminal device 11). In this way, candidates for a plurality of providers may be determined by matching, and a user may select a person to request from among them. As an example, the matching unit 153 determines two or more providers (candidates) in the process of step S4 shown in FIG. 4, and among a plurality of providers (candidates) included in the determined candidates (range). , The desired provider may be selected by the user.

In the present embodiment, the matching unit 153 determines candidates for a plurality of provider groups (candidates to which the same or different providers are assigned to each of the plurality of times) for the request related to the plurality of times of provision. Then, one candidate requested by the user may be selected from the candidates. In this case, each of the candidates is a pattern that satisfies the request for the plurality of provisions (a pattern in which the same or different providers are assigned to each of the plurality of provisions).
As another example, in the present embodiment, in response to a request relating to a plurality of provisions, the matching unit 153 determines candidates for a plurality of providers by matching for each one or more of the plurality of provisions. Then, the user may select a person to request from among them. This selection may be made, for example, each of the plurality of times.

[About the above embodiment]
As described above, in the matching system 1 according to the present embodiment, when the user makes a request including a plurality of provisions in the information processing device 31, the provider can be efficiently determined.
For example, in the information processing device 31, even when a user requests a plurality of skill shares (for example, a plurality of dates) at the same time, the user and the provider can be matched for these multiple times.
Therefore, in the matching system 1 according to the present embodiment, even when the user requests the provision of the skill a plurality of times in the information processing device 31, the user needs to make an application and mediate each time, for example. Instead, you can receive multiple skills with one request.
The skill share according to this embodiment may be called, for example, a recarding model.

As a configuration example, the information processing device 31 receives information on the provision of a provider who provides a provision target, and a user processing unit 152 which receives information on the request of a user who requests the provision of a predetermined provision target. Matching between the user and the provider based on the information about the user's request received by the provider processing unit 151 and the user processing unit 152 and the information about the provider's provision received by the provider processing unit 151. The matching unit 153 is provided. When the request of the user includes receiving the provision a plurality of times, the matching unit 153 performs matching for the plurality of times.

As a configuration example, in the information processing apparatus 31, when the request of the user includes receiving the provision multiple times, the matching unit 153 is based on one or both of the user's fee and the provider's fee. Match multiple times.
As a configuration example, in the information processing device 31, when the request of the user includes receiving the provision multiple times, the matching unit 153 performs matching for the plurality of times so as to maximize the number of providers. ..
As a configuration example, in the information processing device 31, when the request of the user includes receiving the provision multiple times, the matching unit 153 performs matching for the plurality of times so as to minimize the number of providers. ..
As a configuration example, in the information processing device 31, when the request of the user includes receiving the provision multiple times, the matching unit 153 performs matching for the plurality of times based on the information of the past matching result. ..
As a configuration example, in the information processing device 31, the matching unit 153 preferentially selects a provider that has been matched in the past with respect to the user in matching.
As a configuration example, in the information processing device 31, the matching unit 153 preferentially selects another provider having a predetermined relationship with the provider matched in the past with respect to the user in the matching.
As a configuration example, in the information processing device 31, the matching unit 153 controls so as to notify one or both of the user and the provider involved in the matching of the matching result.
As a configuration example, in the information processing device 31, when the request of the user includes receiving the provision multiple times, the matching unit 153 performs matching for the plurality of times, and the matching is performed a number of times less than the plurality of times. When it is established, the matching result is controlled to be notified to one or both of the user and the provider involved in the matching, and then when a part or all of the remaining number of matchings are established. , Control to notify one or both of the user and the provider involved in the matching of the result of matching of a part or all of the remaining number of times.

As a configuration example, in the information processing method (in the present embodiment, the information processing method performed by the information processing device 31), the user processing unit 152 provides information regarding a user's request for providing a predetermined provision target. The provider processing unit 151 receives the information regarding the provision of the provider who provides the provision target, and the matching unit 153 receives the information regarding the user's request received by the user processing unit 152 and the provider processing unit. Matching between the user and the provider is performed based on the information regarding the provider's provision received by 151. When the request of the user includes receiving the provision a plurality of times, the matching unit 153 performs matching for the plurality of times.

As a configuration example, in the program (in the present embodiment, the program executed by the information processing device 31), the first function of receiving the information regarding the request of the user who requests the provision of the predetermined provision target, and the provision target The second function of receiving information on the provision of the provider who provides the information, and the second function of matching the user and the provider based on the information on the request of the accepted user and the information on the provision of the accepted provider. It is a program for realizing the three functions on a computer. The third function, when the request of the user includes receiving the provision multiple times, matches the multiple times.

Here, the matching system 1 or the information processing device 31 according to the present embodiment may be applied to various fields, for example, a person who gives a request (request) and a person who responds to the request (the request). It may be applied to a system or device that mediates information processing.
As an example, such applicable fields include, for example, in addition to skill sharing between people as in this embodiment, crowdsourcing between companies and people, English conversation with people who want to have English conversation, etc. There is mediation between the person who wants to talk, or between the person who wants to talk in marriage and the person who receives it.

It should be noted that a computer can read a program for realizing the function of an arbitrary component in any device such as the user terminal devices 11 and 12, the provider terminal devices 21 and 22 or the information processing device 31 described above. It may be recorded on a recording medium, and the program may be loaded into a computer system and executed. The term "computer system" as used herein includes hardware such as an operating system (OS: Operating System) or peripheral devices. The "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, a CD (Compact Disc) -ROM, or a storage device such as a hard disk built in a computer system. .. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. In addition, it shall include those that hold the program for a certain period of time.

Further, the above program may be transmitted from a computer system in which this program is stored in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the "transmission medium" for transmitting a program refers to a medium having a function of transmitting information, such as a network such as the Internet or a communication line such as a telephone line.
Further, the above program may be for realizing a part of the above-mentioned functions. Further, the above program may be a so-called difference file that can realize the above-mentioned functions in combination with a program already recorded in the computer system. The difference file may be called a difference program.

The functions of any component in any device described above may be realized by a processor. For example, each process in the present embodiment may be realized by a processor that operates based on information such as a program and a computer-readable recording medium that stores information such as a program. Here, in the processor, for example, the functions of each part may be realized by individual hardware, or the functions of each part may be realized by integrated hardware. For example, the processor includes hardware, which may include at least one of a circuit that processes a digital signal and a circuit that processes an analog signal. For example, the processor may be configured with one or more circuit devices mounted on a circuit board, or one or both of one or more circuit elements. An IC (Integrated Circuit) or the like may be used as the circuit device, and a resistor or a capacitor may be used as the circuit element.

Here, the processor may be, for example, a CPU. However, the processor is not limited to the CPU, and various processors such as GPU (Graphics Processing Unit) or DSP (Digital Signal Processor) may be used. Further, the processor may be, for example, a hardware circuit by an ASIC (Application Specific Integrated Circuit). Further, the processor may be composed of, for example, a plurality of CPUs, or may be composed of a hardware circuit by a plurality of ASICs. Further, the processor may be composed of, for example, a combination of a plurality of CPUs and a plurality of hardware circuits by ASICs. Further, the processor may include, for example, one or more of an amplifier circuit or a filter circuit for processing an analog signal.

Although the embodiments of the present invention have been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and the design and the like within a range not deviating from the gist of the present invention are also included.

1 ... Matching system, 11, 12 ... User terminal device, 21, 22 ... Provider terminal device, 31 ... Information processing device, 111 ... Control unit, 112 ... Storage unit, 151 ... Provider processing unit, 152 ... User Processing unit, 153 ... Matching department, 211 ... Flat-rate payment pattern, 212 ... Pay-as-you-go payment pattern, 1011 ... Provided information

Claims (11)

A user processing unit that receives information regarding the request of a user who requests the provision of a predetermined provision target, and
A provider processing unit that receives information on the provision of the provider who provides the provision of the provision target, and
Matching between the user and the provider is performed based on the information regarding the request of the user received by the user processing unit and the information regarding the provision of the provider received by the provider processing unit. Matching part to perform and
It is an information processing device equipped with
When the request of the user includes receiving the provision a plurality of times, the matching unit performs the matching for the plurality of times.
Information processing device. When the request of the user includes receiving the offer a plurality of times, the matching unit may perform the matching for the plurality of times based on one or both of the user's fee and the provider's fee. I do,
The information processing device according to claim 1. When the request of the user includes receiving the provision a plurality of times, the matching unit performs the matching for the plurality of times so as to maximize the number of the providers.
The information processing device according to claim 1 or 2. When the request of the user includes receiving the provision a plurality of times, the matching unit performs the matching for the plurality of times so as to minimize the number of the providers.
The information processing device according to claim 1 or 2. When the request of the user includes receiving the provision a plurality of times, the matching unit performs the matching for the plurality of times based on the information of the result of the matching in the past.
The information processing device according to any one of claims 1 to 4. In the matching, the matching unit preferentially selects the provider that has been matched to the user in the past.
The information processing device according to claim 5. In the matching, the matching unit preferentially selects another provider having a predetermined relationship with the provider that has been matched to the user in the past.
The information processing device according to claim 5 or 6. The matching unit controls to notify one or both of the user and the provider involved in the matching of the result of the matching.
The information processing device according to any one of claims 1 to 7. When the request of the user includes receiving the provision a plurality of times, the matching unit performs the matching for the plurality of times, and when the matching is established a number of times less than the plurality of times, the matching unit is described. When the matching result is controlled to notify one or both of the user and the provider involved in the matching, and then a part or all of the remaining number of times the matching is established, It is controlled to notify one or both of the user and the provider involved in the matching of the result of the matching of a part or all of the remaining number of times.
The information processing device according to claim 8. The user processing unit receives the information regarding the request of the user who requests the provision of the predetermined provision target, and receives the information.
The provider processing unit receives the information regarding the provision of the provider who provides the provision of the provision target, and receives the information.
The matching unit receives the user and the provider based on the information regarding the request of the user received by the user processing unit and the information regarding the provision of the provider received by the provider processing unit. Match with,
It is an information processing method
When the request of the user includes receiving the provision a plurality of times, the matching unit performs the matching for the plurality of times.
Information processing method. The first function of receiving information regarding the request of the user who requests the provision of the predetermined provision target, and
The second function of receiving the information about the provision of the provider who provides the provision of the provision target, and
A third function of matching the user with the provider based on the received information on the request of the user and the received information on the provision of the provider.
Is a program to realize on a computer
The third function, when the request of the user includes receiving the provision a plurality of times, performs the matching for the plurality of times.
program.

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