JP6955476B2 - Providing equipment, providing method and providing program - Google Patents

Description

The present invention relates to a providing device, a providing method, and a providing program.

Conventionally, there is known a technique of detecting a user's visit to a facility or a usage status and providing a predetermined service based on the detection result. As an example of such a technology, there is known a technology that acquires store vacant seat information via a terminal device installed in a store and provides the user with store vacant seat information that satisfies the desired conditions entered by the user. There is.

Japanese Unexamined Patent Publication No. 2016-058091

However, in the above-mentioned conventional technique, it may not always be possible to provide information to the user in an appropriate manner.

For example, in the prior art, there is a risk that other users will enter the store between the time when the information on the store where the vacant seat exists is provided and the time when the user visits the store, and the vacant seat will disappear. In such a case, in the prior art, the user has to search again for another store where vacant seats exist, which is troublesome.

The present application has been made in view of the above, and an object of the present application is to provide information to a user in a more appropriate manner.

The providing device according to the present application reads out the information about the position corresponding to the first facility among the information about the position received from the terminal device used by the user from the predetermined storage device, and is the first based on the number of the read information. A determination unit that determines whether or not the first condition regarding the usage status of the facility is satisfied, and if the first condition is satisfied, information about each facility is read from a predetermined storage device, and the read information is used. Based on this, a search unit that searches for a second facility whose relationship with the first facility satisfies a predetermined second condition, information indicating the second facility searched by the search unit, and information on the first facility. A coupon that can be used at the second facility when the usage status satisfies the first condition, and cannot be used when the usage status of the first facility does not meet the first condition. It is characterized by having a providing unit that provides coupons to users.

According to one aspect of the embodiment, information can be provided to the user in a more appropriate manner.

FIG. 1 is a diagram for explaining an example of the action and effect exhibited by the information processing apparatus according to the embodiment. FIG. 2 is a diagram illustrating an example of a functional configuration of the information processing apparatus according to the embodiment. FIG. 3 is a diagram showing an example of information registered in the beacon log database according to the embodiment. FIG. 4 is a diagram showing an example of information registered in the store database according to the embodiment. FIG. 5 is a diagram showing an example of information registered in the user database according to the embodiment. FIG. 6 is a diagram showing an example of information registered in the reward database according to the embodiment. FIG. 7 is a flowchart showing an example of the flow of the determination process executed by the information providing device according to the embodiment. FIG. 8 is a flowchart showing an example of a processing flow for correcting the statistical model used by the information providing apparatus according to the embodiment for the determination processing. FIG. 9 is a flowchart showing an example of a flow of provision processing executed by the information providing device according to the embodiment. FIG. 10 is a flowchart showing an example of the flow of the coupon providing process executed by the information providing device according to the embodiment. FIG. 11 is a flowchart showing an example of the flow of the privilege providing process executed by the information providing device according to the embodiment.

Hereinafter, a providing device, a providing method, and a mode for carrying out the providing program (hereinafter, referred to as “the embodiment”) according to the present application will be described in detail with reference to the drawings. It should be noted that this embodiment does not limit the providing device, the providing method, and the providing program according to the present application. Further, in each of the following embodiments, the same parts and treatments are designated by the same reference numerals, and duplicate description is omitted.

In the following description, when the facility visited by the user U1 satisfies a predetermined condition, the provision process of providing information about other facilities, the determination process of determining whether or not the facility is full, and the user U1 Coupon provision processing that provides a predetermined coupon only when comparing multiple facilities, and privilege provision processing that provides benefits according to the time the user stays at the facility (hereinafter collectively referred to as "each processing"). The information providing device 10 for executing (may be) will be described. That is, the information providing device 10 is an example of a providing device or a determining device that executes the various processes described above.

Further, in the following description, an example of executing the various processes described above for the store S1 (for example, a restaurant) that provides food and drink as a facility will be described, but the embodiment is not limited to this. .. For example, the information providing device 10 provides the following description with respect to any facility such as a hall where an event is held, a public hall, a library, a movie theater, a bathing facility, an accommodation facility such as a hotel, an amusement park, and various attractions. Processing, judgment processing, coupon providing processing, and privilege providing processing can be applied.

[1. Outline of each process]
First, the concept of each process executed by the information providing device 10 will be described with reference to FIG. FIG. 1 is a diagram for explaining an example of the action and effect exhibited by the information processing apparatus according to the embodiment. For example, the information providing device 10 is realized by one or more information processing devices such as a server device and a cloud system, and the user U1 can use the information providing device 10 via a network N such as a mobile communication network or a wireless LAN (Local Area Network). It is an information processing device capable of communicating with the terminal device 100 to be used. In the example shown in FIG. 1, the terminal device 100 used by the user U1 is described, but the information providing device 10 can communicate with an arbitrary number of terminal devices 100 used by an arbitrary number of users. You may. Further, in the example shown in FIG. 1, users other than the user U1 are indicated by circles.

The terminal device 100 is, for example, an information processing device such as a smartphone, a tablet terminal, a mobile terminal such as a PDA (Personal Digital Assistant), or a notebook PC (Personal Computer). Here, the terminal device 100 is a signal transmitted from an access point, a beacon (Beacon), or the like installed in the store S1 or another store OS1 or OS2 (hereinafter, may be collectively referred to as "store OS"). When (hereinafter, collectively referred to as "beacon signal") is received, it has a function of transmitting a notification to the effect that the beacon signal has been received (hereinafter, collectively referred to as "reception notification") to the information providing device 10.

For example, a transmission device B1 that transmits a beacon signal is installed in the store S1. The transmitting device B1 transmits a signal indicating identification information (for example, an identifier of the store S1) for identifying the store S1 via a wireless LAN (Local Area Network), Bluetooth (registered trademark), or the like. On the other hand, when the terminal device 100 receives the beacon signal transmitted by the transmitting device B1, the terminal device 100 transmits a reception notification indicating the identification information (for example, the beacon ID (Identifier)) indicated by the received beacon signal to the information providing device 10. Has a function. The notification function may be realized by the hardware of the terminal device 100, and may be realized by an application that causes the terminal device 100 to exert the notification function by downloading and installing the terminal device 100 from an arbitrary server device. May be good. Further, it is not necessary that all the terminal devices 100 of all the users related to the execution of each process have the notification function, and it is sufficient that some of the terminal devices 100 have the notification function.

A service that detects whether or not a user has visited a store using such a beacon signal and executes various processes according to the detection result can be considered. For example, if the terminal device 100 of the user U1 receives a beacon signal including the identification information of the store S1 after providing the information of the store S1 to the user U1, a message such as "Do you want to check in?" Is displayed on the terminal device 100 and an operation to check in is performed, the terminal device 100 of the user U1 transmits a reception notification indicating the identification information of the store S1 to the information providing device 10. Then, when the information providing device 10 receives the reception notification indicating the identification information of the store S1 from the terminal device 100 of the user U1, it determines that the user U1 has been guided to the store S1, and the store S1 to the user U1 A check-in service that accepts a reward for the guidance of the user and provides an incentive to the user U1 using the reward as a source of funds can be considered.

Further, it is determined whether or not each user is staying in the store S1 based on whether or not the reception notification indicating the identification information of the store S1 is received from the terminal device 100 of each user, and based on the determination result. Therefore, a technique for estimating the number of users staying in the store S1 can be considered. Further, it is conceivable to use such a technique to visualize in real time whether or not the store S1 is full and the number of seats in the store S1 in stock. Further, a technique of estimating how long each user stayed in the store S1 by using such a technique can be considered.

[1-1. Outline of provision processing]
Here, a conventional technique is known in which vacant seat information of a store is acquired via a store terminal or the like installed in the store S1 and vacant seat information of a store satisfying a desired condition input by the user U1 is provided to the user. .. However, with such a technology, another user enters the store between the time when the information that the store S1 has vacant seats and the time when the user U1 visits the store, and the vacant seats disappear. There is a risk that it will end up. In this way, when the user U1 visits the store S1 even though the store S1 is full, it is necessary to search for another store close to the store S1 or another store similar to the store S1. It takes time and effort. Further, when the user U1 is sent from the store S1 to another store OS having vacant seats, the vacant seats of the store OS to be the customer can be filled, but the user U1 is simply transferred to the other store OS. It cannot be said that the customer is sent to the user under the conditions desired by the store to which the customer is sent (for example, customer unit price, number of people, staying time, etc.) just by sending the customer.

Therefore, the information providing device 10 executes the following providing processing. First, the information providing device 10 determines whether or not the first condition regarding the usage status of the first facility (for example, the store S1) is satisfied. Then, when the first condition is satisfied, the information providing device 10 has a second facility (for example, a store close to the store S1 in the store OS) whose relationship with the first facility satisfies a predetermined second condition. ) Is searched. Then, the information providing device 10 provides the search result to the user U1. For example, when the user U1 visits the store S1, if the store S1 is full, the information providing device 10 is another store OS in the vicinity of the store S1 and is similar to the store S1. For example, the information of the store OS1), which is the same Italian restaurant as the store S1, is provided to the user U1.

[1-2. Outline of judgment process]
On the other hand, the location of each user is specified using the position information and the beacon signal acquired by GPS (Global Positioning System) or the like, and the number of users visiting the store S1 is estimated based on the specified result. A technique for determining whether or not the store S1 is full based on the estimation result can be considered. However, in such a technique, among the users who have visited the store S1, when only the terminal device 100 used by some users has the notification function, the number of users who are visiting the store S1 is appropriate. Cannot be specified in. That is, even if an attempt is made to estimate the fullness of the store S1 from an application that transmits a beacon signal or location information, the terminal device 100 in which all users of the store S1 execute the application (that is, the terminal device 100 having a notification function). It is not possible to determine the degree of congestion because it does not always have.

Therefore, the information providing device 10 executes the following determination process. First, the information providing device 10 receives a reception notification from a terminal device 100 having a notification function for outputting a reception notification indicating that each user has visited the store S1 when the user visits the store S1. Then, the information providing device 10 visits the store S1 from the number of notifications received within a predetermined period based on the statistical relationship between the history of the number of notifications and the history of the usage status of the store S1. Estimate the number of users.

[1-3. Overview of coupon provision processing]
Here, a technique for providing a coupon that can be used in a store S1 or a store OS to a user U1 is known. For such coupons, any content is set by the store, such as the discount rate of the usage amount, the discount content (for example, "free for one person", etc.), the provision of a special menu, and the like. In addition, applicable conditions may be set for such coupons. For example, conditions related to the number of people such as "applicable for 3 or more people", conditions related to the date and time (including days of the week) such as "applicable only on weekdays" and "no lunch", conditions related to the usage amount such as "applicable for 5000 yen or more", etc. Conditions may be set.

However, it is difficult to properly set such coupons. For example, if the store S1 provides a coupon with better conditions than the store OS (for example, a coupon with a high discount rate or a coupon with loose conditions), it is considered that more users can be guided to the store S1. Be done. However, when other store OSs face each other and provide coupons with more favorable conditions, excessive competition in the contents and conditions of the coupons may occur, resulting in price collapse or condition collapse (meaninglessness).

Further, since the store S1 is full when the user U1 visits the store S1, another store OS1 similar to the store S1 may be introduced to the user U1 by the above-mentioned provision process. However, if the user U1 visits the store S1 on the premise of using the coupon issued by the store S1, the visit to the store OS1 will occur unless the store OS1 issues a coupon with similar contents and conditions. May show discoloration. For example, if the store S1 sets a coupon for a discount of 2 and the coupon for the store OS1 sets a coupon for a discount of 1, the user U1 may be reluctant to use the store OS1.

Therefore, the information providing device 10 executes the following coupon providing processing. First, the information providing device 10 determines whether or not the user is in a comparison situation in which the store S1 is compared with another store OS that competes with the store S1. Then, the information providing device 10 provides a predetermined coupon regarding the store OS only when it is determined that the user is in the comparison situation. That is, the information providing device 10 provides the user with a coupon dedicated to the comparison, for example, a coupon with favorable conditions that is not normally provided, only when the user U1 is comparing the competing stores. do.

[1-4. Outline of privilege provision process]
Further, when the store S1 is introduced to the users around the store S1 or when the coupon of the store S1 is provided, it is considered that many users can be guided to the store S1. However, among the users, there are users who order only one item and stay for a long period of time, or the like, which lowers the profit margin of the store S1. As a result, the store S1 may be fully booked for a long time, new users may not be able to use it, and the profit margin may deteriorate.

Further, in the above-mentioned check-in service technology, even though the store S1 is not actually used, there is a possibility that an abusive act of approaching the vicinity of the store S1 and obtaining only an incentive may occur. It is not preferable to use the service for purposes other than obtaining store visits and points only by checking in.

Therefore, the information providing device 10 executes the following privilege providing processing. First, the information providing device 10 acquires the usage start date and time when the user started using the store S1 and the usage end date and time when the user finished using the store S1. Then, the information providing device 10 provides the user with a predetermined privilege according to the period from the acquired start date and time of use to the end date and time of use (hereinafter, may be collectively referred to as "use period"). For example, when the usage period of the information providing device 10 falls within a predetermined time (for example, "2 hours"), the information providing device 10 provides the user with various benefits such as points, coupons, and discount services that are beneficial to the user. Provided against. It should be noted that such benefits include not only the benefits applied at the store S1 used by the user, but also benefits of arbitrary contents such as benefits that can be used at other store OSs and various electronic shopping streets. It is possible.

[2. An example of the functional configuration and action effect of the information providing device 10]
Hereinafter, an example of the functional configuration and the effect of the information providing device 10 that realizes the above-mentioned provision processing, determination processing, coupon provision processing, and privilege provision processing will be described with reference to FIG. In the following description, an example in which the information providing device 10 executes each process will be described, but the embodiment is not limited to this. For example, the effects of the information providing device 10 described below include a providing server that executes the providing process, a determination server that executes the determination process, a coupon providing server that executes the coupon providing process, and a privilege providing that executes the privilege providing process. It may be realized by the servers performing processing in cooperation with each other. Further, in the following description, "store" may be read as "facility".

[2-1. Example of functional configuration]
FIG. 2 is a diagram illustrating an example of a functional configuration of the information processing apparatus according to the embodiment. As shown in FIG. 2, the information providing device 10 includes a communication unit 20, a storage unit 30, and a control unit 40. The communication unit 20 is realized by, for example, a NIC (Network Interface Card) or the like. Then, the communication unit 20 is connected to the network N by wire or wirelessly, and sends and receives a question and a response between the terminal device 100 and the store terminal ST.

The storage unit 30 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory (Flash Memory), or a storage device such as a hard disk or an optical disk. In addition, the storage unit 30 has a beacon log database 31, a store database 32, a user database 33, and a reward database 34. Hereinafter, using FIGS. 3 to 6, they are registered in the beacon log database 31, the store database 32, the user database 33, and the reward database 34 (hereinafter, may be collectively referred to as “each database 31 to 34”). An example of information will be described.

A history of information related to reception notification, that is, a log is registered in the beacon log database 31. For example, FIG. 3 is a diagram showing an example of information registered in the beacon log database according to the embodiment. In the example shown in FIG. 3, information such as "terminal ID", "beacon ID", and "reception date and time" is registered in the beacon log database 31. In addition to the information shown in FIG. 3, any information may be registered in the beacon log database 31 as long as it is various information indicated by the beacon signal or information related to the terminal device 100 that has received the beacon signal.

Here, the "terminal ID" is an identifier of the terminal device 100 that is the source of the reception notification, that is, the terminal device 100 that has received the beacon signal. Further, the "beacon ID" is identification information indicated by a beacon signal received by the terminal device indicated by the associated "terminal ID". The "reception date and time" is information indicating the date and time when the terminal device 100 indicated by the associated "terminal ID" receives the beacon signal including the identification information indicated by the associated "beacon ID".

For example, in the example shown in FIG. 3, information such as the terminal ID "terminal # 1", the beacon ID "beacon # 1", and the reception date and time "date and time # 1" are registered in the beacon log database 31 in association with each other. .. Such information indicates that the terminal device indicated by the terminal ID "terminal # 1" has received the beacon signal including the beacon ID "beacon # 1" at the reception date and time "date and time # 1". In the example shown in FIG. 3, conceptual values such as "terminal # 1", "beacon # 1", and "date and time # 1" have been described, but in reality, for identifying the terminal device and the beacon signal. Numerical values, character strings, numerical values and character strings for indicating the date and time, etc. will be registered.

Various information related to the store S1 and the store OS (hereinafter, may be collectively referred to as "store S") is registered in the store database 32. For example, FIG. 4 is a diagram showing an example of information registered in the store database according to the embodiment. In the example shown in FIG. 4, the store database 32 contains "store ID", "store information", "store information", "situation history", "estimated usage status", "normal coupon information", and "special coupon information". , And "Beacon ID" are registered in association with each other. In addition to the information shown in FIG. 4, any information may be registered in the store database 32 as long as it is information related to the store S.

Here, the "store ID" is information for identifying the store S. Further, the "store information" is the information of the store S indicated by the associated "store ID", the location of the store S, the business hours of the store S, the type of the store S such as a restaurant or office work, and the store S. This is information indicating various attributes related to the store S, such as the average price range of the store S. Further, the "in-store information" is information on the inside of the store S indicated by the associated "store ID", and is information on the number of people accommodated, a table, a seat, and the like.

The "situation history" is a history of information indicating the status of the store S indicated by the associated "store ID", and is the degree of congestion (for example, the degree of indicating congestion such as the seat utilization rate) or whether the store is full. Information such as whether or not. It should be noted that such a "situation history" is acquired, for example, via a store terminal ST installed in each store S. The "estimated usage status" is information indicating the current status of the store S estimated by the determination process, and is information such as the degree of congestion and whether or not the store is full.

Further, the "normal coupon information" is a coupon issued by the store S indicated by the associated "store ID", and various types of the normal coupon, which is a coupon whose information is always disclosed to the user U1. Information, for example, the contents and conditions of the coupon. Further, the "special coupon information" is a coupon provided only when it is determined that the store S indicated by the associated "store ID" is compared with another store, that is, various types of special coupons. It is information, for example, the contents and conditions of a special coupon. In addition, if the conditions and contents of the special coupon are automatically changed according to the conditions and contents of the regular coupon issued by the other store S to be compared, it is special as "special coupon information". The contents set as a coupon and the upper limit of conditions are registered. Further, the "beacon ID" is a beacon ID of a beacon signal transmitted by a transmitting device installed in the store S indicated by the associated "store ID".

For example, in the example shown in FIG. 4, in the store database 32, the store ID "store # 1", the store information "store information # 1", the in-store information "capacity: 50 people, table: 2 people x 25 ..." , Status history "Status history # 1", Estimated usage status "Usage status # 1", Normal coupon information "Coupon information # 1", Special coupon setting "Special coupon # 1", and Beacon ID "Beacon # 1" It is registered in association with each other. As for such information, the information regarding the attribute of the store S indicated by the store ID "store # 1" is the store information "store information # 1", and the in-store information has a capacity of "50 people" and "2". Indicates that "25" tables for "people" are installed. Further, for such information, the status history acquired from the store terminal ST of the store S indicated by the store ID "store # 1" is "situation history # 1", and the estimated store status is "usage status # 1". ". Further, such information indicates that the normal coupon indicated by the normal coupon information "coupon information # 1" is issued, and the store S indicated by the store ID "store # 1" is compared with other stores S. At the time, a "special coupon # 1" is issued as a special coupon, indicating that a transmission device for transmitting a beacon signal including the beacon ID "beacon # 1" is installed.

In the example shown in FIG. 4, "store # 1", "store information # 1", "status history # 1", "usage status # 1", "coupon information # 1", "special coupon # 1", etc. However, in reality, the store database 32 contains character strings and numerical values for identifying stores, character strings indicating store attributes, etc., character strings indicating the situation, coupon conditions, and the like. Character strings and numerical values indicating the contents will be registered.

Various information about the user is registered in the user database 33. For example, FIG. 5 is a diagram showing an example of information registered in the user database according to the embodiment. In the example shown in FIG. 5, the "user ID", "terminal ID", "attribute information", "search history", "usage history", and "usage tendency" are registered in the user database 33 in association with each other. Has been done. In addition to the information shown in FIG. 5, any information may be registered in the user database 33 as long as it is information related to the user.

Here, the "user ID" is information for identifying the user. Further, the "terminal ID" is a terminal ID of the terminal device used by the user indicated by the associated "user ID". Further, the "attribute information" is information indicating user attributes such as a user's demographic attribute and a psychographic attribute indicated by the associated "user ID". The "attribute information" may be information registered based on the user's input, and is estimated based on the user's purchase history, web content browsing history, search query history, location history, and the like. Information may be provided.

The "search history" is a history of web searches by users indicated by the associated "user ID", and is, for example, a history of search queries. The "usage history" is the usage history of each store S by the user indicated by the associated "user ID", and is information such as the store used, the date and time of use, the usage fee, and the number of users. The "usage history" may be information collected based on the history of POS (Point Of Sales) terminals installed in each store S, credit card payment, web payment, and the like. Further, the "usage tendency" is a tendency of the usage mode of the store S by the user indicated by the associated "user ID", for example, the type of the store S frequently used by the user, the average. Information such as the number of users and the average usage amount.

For example, in the example shown in FIG. 5, the user database 33 has the user ID "user # 1", the terminal ID "terminal # 1", the attribute information "attribute # 1", and the search history "search history # 1". , Usage history "Usage history # 1", and usage tendency "Usage tendency # 1" are registered in association with each other. For such information, the user indicated by the user ID "user # 1" uses the terminal device 100 indicated by the terminal ID "terminal # 1", and the attribute indicated by the attribute information "attribute # 1" is used. Indicates that you have it. Further, for such information, the history of the search query input by the user indicated by the user ID "user # 1" is the search history "search history # 1", and the usage mode of the used store S is used. It is the history "usage history # 1", and indicates that the tendency of the usage mode when using the store S is the usage tendency "usage tendency # 1".

In the example shown in FIG. 5, "user # 1", "terminal # 1", "attribute # 1", "search history # 1", "usage history # 1", "usage tendency # 1", etc. Although conceptual values are described, in reality, character strings and numerical values for identifying users, attributes, search history, usage history, and character strings and numerical values indicating usage trends are registered in the user database 33. Will be done.

In the reward database 34, information regarding the reward set when the check-in to the store S or the user U1 is guided to another store is registered. For example, FIG. 6 is a diagram showing an example of information registered in the reward database according to the embodiment. In the example shown in FIG. 6, information such as "provider ID", "provider ID", "occurrence event", "occurrence date and time", and "reward amount" is registered in the reward database 34. In addition to the information shown in FIG. 6, any information may be registered in the reward database 34 as long as it is information related to the reward.

Here, the "provider ID" is information indicating the provider of the reward. Further, the "provider ID" is information indicating the recipient of the reward. In the reward database 34, as "provider ID" and "provider ID", for example, the store ID of the store S that is the provider or the provider of the reward at the time of check-in, and various types provided by the information providing device 10. Information indicating the operator of the service is registered. Further, the "occurrence event" is information indicating an event that caused the reward to be generated. For example, the user U introduces another store OS1 to a user who visits a certain store S1 and the user U stores the store. Information such as "customer sending" indicating that the user has checked in to OS1, "check-in" indicating that the customer has checked in to the store S, and "incentive" provided to the user who has checked in is registered. NS. Further, the "occurrence date and time" is information indicating the date and time when the event indicated by the associated "occurrence event" occurred. The "reward amount" is information indicating the amount of remuneration paid from the provider indicated by the associated "provider ID" to the provider indicated by the "provider ID".

For example, in the example shown in FIG. 6, the provider ID "store # 2", the provider ID "operator # 1", the event "sending", the date and time "date and time # 1", and the reward amount "reward amount #" 1 ”is registered in association with each other. Such information is an event indicated by the occurrence event "customer sending" from the store indicated by the provider ID "store # 2" to the operator indicated by the provider ID "operator # 1", and the date and time of occurrence. It indicates that the reward is generated due to the event that occurred on the date and time indicated by "date and time # 1", and that the reward amount indicated by the reward amount "reward amount # 1" is paid. In the example shown in FIG. 6, conceptual values such as "operator # 1", "date and time # 1", and "reward amount # 1" are described, but in reality, a character string that identifies the operator, Numerical values and character strings for identifying the date and time, numerical values indicating the reward amount, etc. will be registered.

Returning to FIG. 2, the explanation will be continued. The control unit 40 is, for example, a controller, and is an information providing device 10 by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or the like. Various programs stored in the internal storage device are realized by executing a storage area such as a RAM as a work area. In the example shown in FIG. 2, the control unit 40 includes a reception unit 41, a occupancy determination unit 50, an information providing unit 60, a comparison coupon providing unit 70, and a stay privilege providing unit 80.

Further, the occupancy determination unit 50 includes an estimation unit 51, a occupancy determination unit 52, an inquiry unit 53, and a correction unit 54. Further, the information providing unit 60 includes a store status determination unit 61, a search unit 62, a store information providing unit 63, and a reward setting unit 64. Further, the comparison coupon providing unit 70 has a comparison status determination unit 71 and a coupon providing unit 72. Further, the stay privilege providing unit 80 has an acquisition unit 81, a specific unit 82, a notification unit 83, and a privilege providing unit 84.

The reception unit 41, the estimation unit 51, the fullness determination unit 52, the inquiry unit 53, the correction unit 54, the store status determination unit 61, the search unit 62, the store information providing unit 63, the reward setting unit 64, which the control unit 40 has. The connection relationship between the comparison status determination unit 71, the coupon providing unit 72, the acquisition unit 81, the specific unit 82, the notification unit 83, and the privilege providing unit 84 (hereinafter, may be simply referred to as “each processing unit”) is The connection relationship is not limited to that shown in FIG. 2, and other connection relationships may be used. In addition, each processing unit realizes and executes the functions and actions of writing processing (for example, FIG. 1) as described below, but these are functional units organized for explanation and are actual hardware. It does not matter if it matches the hardware element or software module. That is, the information providing device 10 may realize / execute the selection process and the guidance process in any functional unit as long as the following functions / actions of the selection process and the guidance process can be realized / executed.

[2-2. An example of the action and effect of the processing executed by the information distribution device]
Hereinafter, the contents of the selection process executed and realized by each processing unit will be described with reference to the flowcharts shown in FIGS. 7 to 11. FIG. 7 is a flowchart showing an example of the flow of the determination process executed by the information providing device according to the embodiment. Further, FIG. 8 is a flowchart showing an example of a processing flow for correcting the statistical model used in the determination processing by the information providing device according to the embodiment. Further, FIG. 9 is a flowchart showing an example of a flow of provision processing executed by the information providing device according to the embodiment. Further, FIG. 10 is a flowchart showing an example of a flow of coupon providing processing executed by the information providing device according to the embodiment. Further, FIG. 11 is a flowchart showing an example of a flow of privilege providing processing executed by the information providing device according to the embodiment.

[2-3. Example of action and effect in judgment processing]
First, an example of the flow of the determination process will be described with reference to FIG. 7. For example, the reception unit 41 receives the reception notification (step S101). That is, the reception unit 41 receives the notification from the terminal device 100 having a notification function that outputs a notification that the user has visited the predetermined facility when the user visits the facility. For example, the reception unit 41 receives a reception notification indicating the beacon ID corresponding to the store S1 from the terminal device 100 that has received the beacon ID corresponding to the store S1.

In addition, the reception unit 41 further receives information indicating the usage status of the predetermined facility from the store terminal ST installed in the predetermined facility. For example, the reception unit 41 receives the number of people entering the store, the accounting details, the number of users visiting the store, and the like at any time from the store terminal ST such as the POS terminal installed in the store S1. For example, the reception unit 41 receives information taken by an infrared camera or a surveillance camera installed in the store S1, and based on the received information, the usage status of the store S1 (for example, the number of people in use, the degree of congestion, etc.) ) May be specified.

The estimation unit 51 identifies the store corresponding to the reception notification (step S102). Then, the estimation unit 51 estimates the number of users in the store based on the statistical relationship between the history of the number of received notifications corresponding to the specified store and the history of the usage status of the store (step). S103). That is, the estimation unit 51 visits a predetermined facility from the number of received notifications received within a predetermined period based on the statistical relationship between the history of the number of received notifications and the history of the usage status of the facility. Estimate the number of users.

For example, the estimation unit 51 refers to the store database 32 and identifies the beacon ID corresponding to the store (for example, store S1) for which the statistical model is to be generated. Subsequently, the estimation unit 51 extracts the reception notification including the specified beacon ID from the beacon log database 31. Subsequently, the estimation unit 51 reads the status history of the store S1 and the store information from the store database 32, and based on the number of received notifications extracted, the status history, and the store information, the statistics corresponding to the store S1. Generate a model. For example, the estimation unit 51 estimates the number of users in each past time zone based on the degree of congestion indicated by the situation history, the number of people accommodated indicated by the store information, and the table information. Subsequently, the estimation unit 51 uses the store S1 from the number of reception notifications received within a predetermined time based on the ratio of the estimated number of users to the number of reception notifications received in each time zone. Generate an estimation model for estimating the number of users. Any model such as a multiple regression model can be adopted as such a designated model.

Subsequently, the estimation unit 51 counts the number of reception notifications indicating the beacon ID corresponding to the store S1 among the reception notifications received within a predetermined period (for example, the past one hour) from the time of processing. Then, the estimation unit 51 estimates the number of users who are using the store S1 at the time of processing by using the counted number and the statistical model. That is, the estimation unit 51 visits a predetermined facility based on the ratio between the number of notifications received in the predetermined time zone and the number of users who used the predetermined facility in the predetermined time zone. Estimate the number of users. In other words, the estimation unit 51 uses the terminal device 100 having a notification function as a probe, and estimates the number of users who are actually using the store S1 based on the number of probes that have visited the store S1.

The occupancy determination unit 52 determines whether or not a new user can use the store S1 based on the estimation result by the estimation unit 51 (step S104). More specifically, the occupancy determination unit 52 determines a new user based on the comparison result between the number of users estimated by the estimation unit 51 and the number of users who can use the predetermined facility. Determine if the facility is available. For example, the occupancy determination unit 52 compares the number of users of the store S1 estimated by the estimation unit 51 with the number of users who can use the store S1 registered as in-store information (that is, "capacity"). do. Then, when the number of users of the store S1 estimated by the estimation unit 51 exceeds the number of users who can use the store S1 registered as in-store information, the fullness determination unit 52 is full. Is determined.

The fullness determination unit 52 is, for example, when the ratio of the number of users estimated by the estimation unit 51 to the number of users who can use the store S1 exceeds a predetermined ratio (for example, 80%). May determine that the store S1 is full. Further, the full occupancy determination unit 52 may calculate the ratio of the number of users estimated by the estimation unit 51 to the number of users who can use the store S1 as the degree of congestion. Then, the full occupancy determination unit 52 registers the determination result as an estimated usage status in the store database 32 (step S105).

Hereinafter, an example of the flow of the determination process will be described with reference to FIG. For example, as shown in FIG. 1, when the terminal device 100 receives the beacon signal from the transmitting device B1, the information providing device 10 receives the reception notification including the beacon ID indicated by the beacon signal transmitted by the transmitting device B1 ( Step S1). Further, the information providing device 10 acquires the usage mode in the store OS (for example, the number of users who used the store OS) from the POS terminal, the store terminal ST installed in the store, or the like (step S2). ), Acquire the usage mode of the store from the store S1 (step S3).

In such a case, the information providing device 10 specifies the number of users of the store S1 at the predetermined date and time from the acquired usage history of each store S, and among the reception notifications received at the predetermined date and time, the information providing device 10 and the store S1. Count the number of receipt notifications indicating the corresponding beacon ID. Then, the information providing device 10 generates a statistical model based on the ratio between the number of received notifications and the actual number of users (step S4). The information providing device 10 may generate, for example, a statistical model based on the ratio between the value of the degree of congestion and the number of received notifications.

Then, the information providing device 10 determines whether or not the store is full using the statistical model, and registers the determination result (step S5). For example, the information providing device 10 uses a statistical model from the number of received notifications indicating the beacon ID corresponding to the store S1 among the received notifications received within a predetermined period (for example, within the past one hour). Estimate the number of all users using S1. Then, the information providing device 10 compares the estimated number of users with the number of users who can use the store S1, and determines whether or not the store S1 is full based on the comparison result. After that, the information providing device 10 registers the determination result as a status history in the store database 32.

That is, the information providing device 10 uses the terminal device 100 that does not have the notification function based on the number of customers who are checking in using the terminal device 100 that has the notification function among the users in the store S1. The number of users including the person is estimated, and it is determined whether the store S1 is full based on the estimation result. In other words, the information providing device 10 estimates whether or not the store S1 is full from the number of customers checking in. More specifically, the information providing device 10 estimates the full vacancy status from the statistics of the ratio of the vacancy status obtained from the store terminal ST or the like to the number of seats in the store and the number of users who have checked in.

[2-4. An example of the action and effect in the process of correcting the statistical model]
Next, an example of the flow of the process of correcting the statistical model used for the determination process will be described with reference to FIG. The inquiry unit 53 determines whether or not the difference between the estimated number of users and the number of users who can use the store S1 is within a predetermined range (step S111). That is, when the relationship between the number of users estimated by the estimation unit 51 and the number of users who can use the predetermined facility satisfies the predetermined condition, the inquiry unit 53 inquires about the usage status of the predetermined facility. ..

Then, when the difference between the estimated number of users and the number of users who can use the store S1 is within a predetermined range (step S111: Yes), the inquiry unit 53 is using the store S1. A user is specified (step S112), and an inquiry is made to the specified user (step S113). For example, the inquiry unit 53 searches the beacon log database 31 for the terminal device 100 that is the output source of the reception notification indicating the beacon ID corresponding to the store S1 to be processed. More specifically, the inquiry unit 53 identifies the terminal device 100 that is the source of the reception notification having the latest reception date and time among the reception notifications indicating the beacon ID corresponding to the store S1. Then, the inquiry unit 53 inquires about the usage status of the store S1 to the specified terminal device 100.

Here, the inquiry unit 53 may make an inquiry of arbitrary contents if it inquires about the usage status of the store S1. For example, the inquiry unit 53 may inquire whether the store S1 is full, whether it is crowded, whether a new user can use the store S1, and the like. In addition, such inquiries are used to provide step-by-step answers such as "full", "crowded", and "not crowded" so that the user of the inquired destination can easily obtain a response. The button may be displayed on the terminal device 100.

Further, the inquiry unit 53 may inquire about the usage status of the predetermined facility when, for example, the terminal device 100, which is the output source of the notification, posts the predetermined information on the network. For example, when the terminal device 100 makes various posts to SNS (Social Networking Service) or the like, it is presumed that the user picks up the terminal device 100 and uses it. Therefore, the inquiry unit 53 may inquire about the congestion status of the store S1 when the terminal device 100 posts various photographs, sentences, and the like to the SNS. On the other hand, if the difference between the estimated number of users and the number of users who can use the store S1 is not within a predetermined range (step S111: No), the inquiry unit 53 ends the process as it is.

The correction unit 54 corrects the statistical model based on the query result (step S114). That is, the correction unit 54 corrects the statistical relationship between the history of the number of received notifications and the history of the usage status of the facility, that is, the statistical model, based on the result of the inquiry by the inquiry unit 53. As a result, the estimation unit 51 estimates the number of users visiting a predetermined facility based on the relationship corrected by the correction unit 54.

For example, when the correction unit 54 receives a predetermined number of reception notifications, the number of people estimated by the estimation unit 51 exceeds the number of people who can use the store S1, but as a result of the inquiry, the store When a response indicating that S1 is not congested is obtained, the statistical model is corrected so as to reduce the number of users estimated when the number of reception notifications is received. Further, when the correction unit 54 receives a predetermined number of reception notifications, the number of people estimated by the estimation unit 51 is smaller than the number of people who can use the store S1, but as a result of the inquiry, the store When the response that S1 is full is obtained, the statistical model is corrected so as to increase the number of users estimated when the reception notification of the number is received.

That is, the information providing device 10 inquires the resident who is checking in to the store S1 about the vacancy status, and obtains the vacancy status from the response result. Then, the information providing device 10 corrects the statistical result of the ratio in relation to the determination result of being full and the inquiry result.

[2-5. Example of action and effect in the provided processing]
Next, an example of the flow of the provision process will be described with reference to FIG. The reception unit 41 receives the reception notification (step S201). That is, the reception unit 41 receives a notification from the terminal device 100 used by the user that the signal transmitted by the predetermined transmission device installed in the first facility has been received.

The store status determination unit 61 identifies the store S1 corresponding to the beacon ID indicated by the reception notification (step S202). Then, the store status determination unit 61 determines whether or not the first condition regarding the usage status of the specified store S1 is satisfied (step S203). That is, the store status determination unit 61 determines whether or not the first condition is satisfied based on the received notification. For example, the store status determination unit 61 refers to the estimated usage status of the store S1 corresponding to the beacon ID from the store database 32, and determines whether or not the store S1 is full as the first condition.

The store status determination unit 61 may determine whether or not any condition is satisfied as long as the condition is related to the usage status of the store corresponding to the beacon ID. For example, the store status determination unit 61 may determine, as the first condition, whether or not the estimated time required for the store S1 corresponding to the beacon ID to become available exceeds a predetermined threshold value. More specifically, when the estimated usage status of the store S1 indicates that the store S1 is full, the store status determination unit 61 estimates the time until the store S1 becomes vacant based on the status history. Various estimation methods can be adopted for such estimation. Then, when the estimated time exceeds a predetermined threshold value (for example, 15 minutes), the store status determination unit 61 may determine that the first condition is satisfied.

Even if the store status determination unit 61 estimates the time until a vacant seat is available in the store S1 based on the transition of the degree of congestion registered as the usage status # 1 and the average staying time per person. good. Further, such a staying time may be calculated based on, for example, the average of the times from when the beacon signal of the store S1 is received until when it is not received, and is obtained from the store terminal ST. It may be calculated based on the information (for example, the time from entering the store to the checkout). Further, the estimated time required for the store S1 to become available may be estimated based on, for example, the time elapsed from the date and time when each terminal device 100 receives the beacon signal of the store S1.

Further, the store status determination unit 61 estimates the number of users who use the store S1 as users, and as the first condition, determines whether or not there are vacant seats available to the estimated number of users. May be good. For example, the store status determination unit 61 refers to the user database 33 and estimates the average number of users when the user of the terminal device 100, which is the transmission source of the reception notification, uses the store. Such a number may be estimated based on, for example, a value obtained by dividing the usage fee at the store S visited by the user in the past by the average usage fee at the store S. Then, the store status determination unit 61 determines whether or not there are vacant seats available to the estimated number of users from the store information and the estimated usage status, and if not, determines that the first condition is satisfied. You may.

Further, the store status determination unit 61 may determine whether or not the first condition is satisfied based on the number of reception notifications received within a predetermined time prior to receiving the reception notification. For example, when the store status determination unit 61 receives a reception notification indicating the beacon ID of the store S1 from the terminal device 100 of the user U1, the reception notification is received within the past one hour, and the beacon ID of the store S1 is used. Count the number of incoming notifications shown. Then, when the number of received notifications counted exceeds the capacity of the store S1, the store status determination unit 61 may estimate that the store S1 is full and determine that the first condition is satisfied.

That is, the store status determination unit 61 determines whether or not the user of the terminal device 100, which is the transmission source of the reception notification, can immediately use the store S1, and if it determines that the store S1 cannot be used immediately, the first It may be determined that the condition is satisfied.

When it is determined that the first condition is satisfied (step S203: Yes), the search unit 62 searches for a store whose relationship with the specified store S1 satisfies a predetermined second condition (step S204). ). For example, as a store satisfying the second condition, the search unit 62 has a store in which the type and type of the store are the same as the store S1 corresponding to the beacon ID indicated by the reception notification, and the distance from the store S1 is within a predetermined range. Search the store OS. That is, the search unit 62 searches for another store OS similar to the store S1.

For example, when it is determined that the first condition is satisfied for the store S1, the search unit 62 reads the store information of the store S1 from the store database 32. Then, the search unit 62 compares the read store information with the other store information, and is another store located within a predetermined range (for example, a radius of 100 meters) from the store S1, and the type of the store is a store. Search for other stores that are the same as or similar to S1 (for example, store OS1).

Here, the search unit 62 may search for a store satisfying any second condition as long as it is at least a store located within a predetermined range from the store S1. For example, the search unit 62 determines the type of food and drink provided, the genre, the price range, the average staying time of the user, the business hours, the contents of the issued coupon, and whether or not it is possible to bring children to the store. A store having similar arbitrary information about the store, such as whether or not it can be brought in and appeal points registered in advance by the store, may be searched as a store satisfying the second condition. Further, the search unit 62 calculates a similarity score indicating the degree of similarity between the store S1 and the store OS1 using these information as an element, and when the calculated score exceeds a predetermined threshold value, the store S1 and the store OS1 are similar. Then, it may be determined. In other words, the search unit 62 may search for any store as long as it is a store that satisfies the first condition, that is, a store that is similar to or competes with a store that the user U1 cannot immediately use.

Further, the search unit 62 may search for a store that can be immediately used by the user U1 as a second condition. For example, if the search unit 62 is a store of the same type as the store S1 (for example, "Italian restaurant"), is located within a predetermined range from the store S1, and the usage status registered in the store database 32 is full. You may search for stores that do not have one. In addition, the search unit 62 may search for a store that matches the taste of the user U1. For example, the search unit 62 may search for a store of a type similar to the store frequently used by the user U1 based on various attributes of the user U1.

The store information providing unit 63 provides the searched store OS1 to the user (step S205). For example, the store information providing unit 63 distributes the name of the store OS1, the telephone number, the contents and photos of the food and drink to be provided, the price range, the location, and the like to the terminal device 100 of the user U1. The store information providing unit 63 may distribute the content for reserving the store OS1 together with the information of the store OS1. On the other hand, if the store status determination unit 61 determines that the first condition regarding the usage status of the specified store S1 is not satisfied (step S203: NO), the store status determination unit 61 does not search for a store that satisfies the second condition.

Subsequently, the reward setting unit 64 sets various rewards (step S206). For example, when the user U1 visits the store S1, the reward setting unit 64 sets a predetermined reward amount for the operator from the store S1 and uses the reward amount as a source of funds from the operator to the user. Various information is registered in the reward database 34 so that a predetermined reward amount is paid. For example, when the user U1 visits the store S1 and performs a predetermined check-in operation when the advertisement related to the store S1 is delivered to the user U1, the reward setting unit 64 starts from the store S1. A predetermined amount of remuneration is set for the operator, and the amount of remuneration from the operator to the user is set.

Further, when the reward setting unit 64 provides the information of the store OS1 to the user U1 who visited the store S1 and visits the store OS1 (that is, when the store OS1 as the second facility is visited), the reward setting unit 64 provides the information of the store OS1. A predetermined amount of compensation is set from the store OS1 to the store O1. For example, when the check-in operation for the store OS1 is performed (that is, when the user U1 actually visits another recommended store), the reward setting unit 64 transfers the store OS1 to the store O1. Set a predetermined reward amount. That is, the reward setting unit 64 sets an affiliate fee from the second facility, which is the destination of the customer, for the first facility, which is the source of the customer, as a means of filling in the opportunity loss.

Hereinafter, an example of the flow of the provision process will be described with reference to FIG. For example, in the example shown in FIG. 1, the information providing device 10 receives a reception notification from the terminal device 100 (step S6). In such a case, the information providing device 10 determines that the user U1 has visited the store S1 from the beacon ID indicated by the reception notification, and refers to the latest status history associated with the store S1. Then, the information providing device 10 determines whether or not the store S1 is full.

Subsequently, when it is determined that the store S1 is full, the information providing device 10 searches for a store in the vicinity of the store S1 and has a type similar to that of the store S1, for example, the same Italian restaurant as the store S1. The store OS1 is specified (step S7). Then, the information providing device 10 provides the information of the specified store OS to the terminal device 100 (step S8).

That is, the information providing device 10 grasps the vacancy status of the store S1 by check-in by the beacon signal, and guides the user U1 to another similar store OS1 when the store is full. For example, when the store S1 is full and the check-in cannot be performed, the information providing device 10 recommends a store near the store S1 that has vacant seats and meets the conditions of the user U1. In this way, the information providing device 10 visualizes the vacant seat information and the user attribute of the store using the beacon, matches the data in real time, and guides the user from the vacant store to the vacant store for conversion (conversion ( Store visit restrictions) rate can be improved. In addition, the information providing device 10 can grasp the number of customers in the store by check-in using a beacon and digitize the vacant seat inventory information of each store S in real time.

Further, the information providing device 10 is a similar second facility (for example, store OS1), that is, a user, even if the first facility (for example, store S1) visited by the user U1 is full. Since it is possible to provide information on the second store that is presumed to be preferred by the user, the user can immediately enter the facility of his choice. Further, the information providing device 10 can provide the check-in point to the user U1 even when the first facility is full. In addition, the information providing device 10 provides affiliates from the second facility to the first facility by sending customers who visited when the seats are full to the second facility. Therefore, the first facility can simply prevent the loss of opportunity. In addition, the second facility can fill vacant seats. In addition, the operator of the information providing device 10 improves the satisfaction level of the user U1, improves the satisfaction level of each facility that receives services by various processes, and realizes efficient elimination of affiliate income and vacant seats. can. In addition, the operator can realize an increase in CPA (Cost Per Acquisition) by increasing the number of check-ins.

[2-6. Example of action and effect in coupon provision processing]
Next, an example of the flow of the coupon providing process will be described with reference to FIG. The comparison status determination unit 71 determines whether or not it is in a predetermined comparison state (step S301). More specifically, the comparison status determination unit 71 determines whether or not the user U1 is in a comparison status comparing a predetermined facility with another facility competing with the facility. For example, when the user U1 visits the store S1, the comparison status determination unit 71 determines that the user U1 is in the comparison status if the store S1 cannot be used because the store S1 is full.

To give a more specific example, the comparison status determination unit 71 identifies the store S visited by the user U1 by using the beacon ID indicated by the reception notification received from the terminal device 100 of the user U1. That is, when the comparison status determination unit 71 receives the reception notification from the terminal device 100 used by the user U1, it determines that the user U1 has visited a predetermined store S corresponding to the beacon ID indicated by the reception notification. ..

Here, when the store S is full and cannot be used, there is a situation in which the user U1 waits until the store S becomes vacant or moves to another store, that is, a comparison situation in which a plurality of stores are compared. It is presumed that it has occurred. Further, when the above-mentioned provision process is executed, the information of the store OS1 is provided to the user U1, and it is presumed that a comparison situation for comparing the store S and the store OS1 has occurred. Therefore, the comparison status determination unit 71 estimates that the user U1 is in the comparison status when the store S visited by the user U1 is full and cannot be used.

The coupon providing unit 72 provides a predetermined coupon for a predetermined facility, that is, a special coupon only when it is determined that the user U1 is in a comparative situation. For example, when the coupon providing unit 72 is in a comparison state in which the store S1 visited by the user U1 is compared with another store OS1, the coupon providing unit 72 provides a special coupon for the store OS1 to be compared. That is, the coupon providing unit 72 distributes a special coupon that is not normally distributed and is provided only when the store OS1 is compared with another competing store S1.

Here, when the comparison status determination unit 71 determines that the user U1 is in the comparison state between the store S1 and the store OS1 (step S301: Yes), the coupon providing unit 72 automatically sets the special coupon for the store OS1. It is determined whether or not it is the target of (step S302). Then, when it is determined that the special coupon of the store OS1 is the target of the automatic setting (step S302: Yes), the coupon providing unit 72 sets the coupon content of the coupon of the store S1 as the comparison source and the user U1. The content of the special coupon is determined based on the usage mode (step S303).

For example, the coupon providing unit 72 provides a coupon having favorable conditions as a special coupon, which is better than the coupon provided by the store S2 to the user U1. To give a more specific example, when the normal coupon of the store S2 is a "1 discount" coupon, the coupon providing unit 72 sets a "2 discount" coupon as a special coupon of the store OS1. The coupon providing unit 72 may set, for example, a coupon or the like whose usage conditions are looser than the normal coupon of the store S1. For example, when the normal coupon of the store S1 can be used only on Saturdays and Sundays, the coupon providing unit 72 may set a special coupon that can be used regardless of the day of the week as the coupon of the store OS1. Further, the coupon providing unit 72 may set a special coupon having the same content as the coupon provided by the store S1 to the user U1. That is, the coupon providing unit 72 sets as a special coupon a coupon having a content corresponding to the content of the coupon provided to the user U1 by the store S1 to be compared with the store OS1.

The coupon providing unit 72 is not a coupon set by the store S1 as a normal coupon, but is based on the content of the coupon set by the store S1 and acquired for the purpose of being used by the user U1. You may set the contents of the special coupon. That is, the coupon providing unit 72 may provide a coupon having the content corresponding to the content of the coupon that the store S1 has already provided to the user U1 as a special coupon. Further, the coupon providing unit 72 may set a special coupon having arbitrary contents within the range of the upper limit and the condition of the discount rate registered as the special coupon information by the store OS1. That is, the coupon providing unit 72 provides, as a special coupon, a special coupon having contents automatically set within the range preset by the store OS1.

Then, the coupon providing unit 72 provides the special coupon to the user U1 (step S304). On the other hand, when it is determined that the special coupon is not subject to automatic setting (step S302: No), the coupon providing unit 72 provides the registered special coupon (step S304) and ends the process. If it is determined that the coupon providing unit 72 is not in the comparison state (step S301: No), the coupon providing unit 72 ends the process as it is without providing the special coupon.

Hereinafter, an example of the flow of the coupon provision process will be described with reference to FIG. For example, the information providing device 10 receives the reception notification (step S9). In such a case, the information providing device 10 determines that the user U1 has visited the store S1 from the beacon ID indicated by the reception notification, and determines whether or not the store S1 is in a comparison state with other stores (step). S10). For example, the information providing device 10 refers to the latest status history associated with the store S1. Then, the information providing device 10 determines whether or not the store S1 is full.

Here, when the store S1 is full, it can be estimated that the user U1 is in a comparison state in which the store S1 and the store OS1 are compared. Therefore, when the store S1 is full and the information of the store OS1 is provided, the information providing device 10 specifies the special coupon set by the store OS1. Then, the information providing device 10 provides the user U1 with a special coupon for the store OS1 (step S11).

That is, the information providing device 10 provides a real-time competing coupon as a special coupon, which is provided only when competing in real time. Further, the information providing device 10 automatically provides a coupon having the same or better conditions as the comparison target store based on the setting.

[2-7. Example of action and effect in privilege provision processing]
Next, an example of the flow of the privilege providing process will be described with reference to FIG. For example, the acquisition unit 81 acquires the usage start date and time when the user U2 starts using the store S1 and the usage end date and time when the user U2 ends the use of the store S1. For example, the acquisition unit 81 acquires the usage start date and time (step S401). To give a more specific example, the acquisition unit 81 has received a reception notification to the effect that the beacon signal transmitted by the predetermined transmission device B1 installed in the store S1 has been received from the terminal device 100 used by the user U2. Get the date and time as the usage start date and time. When the use start date and time is specified by using the beacon signal in this way, the acquisition unit 81 may specify the use start date and time by using the information registered in the beacon log database 31.

When the acquisition unit 81 identifies, for example, that the user U2 has visited the store S1 by using the beacon signal, the acquisition unit 81 displays a timer on the terminal device 100 and sends a message prompting the store clerk to start the timer. indicate. Then, the acquisition unit 81 may set the date and time when the clerk of the store S1 performs the start operation of the timer as the use start date and time.

Subsequently, the specifying unit 82 specifies a usage end date and time when the privilege can be provided (step S402). More specifically, the specific unit 82 specifies the usage end date and time when the predetermined privilege is provided based on the acquired usage start date and time. For example, when the user U2 uses the store S1 for 2 hours or less and the predetermined points are given to the user U2, the specific unit 82 sets the date and time two hours after the start date and time of use. Specify as the end date and time when the benefit can be provided.

Subsequently, the notification unit 83 notifies the usage end date and time specified by the specific unit 82 (step S403). For example, the notification unit 83 displays the end date and time of use specified by the specific unit 82 on the terminal device 100 of the user U2, and displays a button for pre-approving to leave by that date and time and a button for not accepting it. Let me. Then, when the notification unit 83 selects the button for pre-approving the user U2 to leave by the end date and time of use, the notification unit 83 determines that the user U2 has pre-approved to leave by the end date and time of use.

Subsequently, the acquisition unit 81 acquires the usage end date and time (step S404). For example, the acquisition unit 81 may acquire the date and time when the terminal device 100 of the user U2 stops receiving the beacon signal of the store S1 as the usage end date and time. Further, when the acquisition unit 81 receives, for example, a notification of the date and time when the user U2 made the payment or a notification of the date and time when the user U2 left the store terminal ST installed in the store S1, the date and time will be taken. May be acquired as the end date and time of use. That is, if the acquisition unit 81 acquires the date and time when the user U2 starts using the store S1 as the use start date and time and the date and time when the user U ends the use of the store S1 as the use end date and time, The use start date and time and the use end date and time may be acquired by using an arbitrary method.

The privilege providing unit 84 provides the user U2 with a predetermined privilege according to the usage period, which is the period from the usage start date and time to the usage end date and time. For example, the privilege providing unit 84 determines whether or not the usage period from the usage start date and time to the usage end date and time is equal to or less than a predetermined threshold value (step S405). Further, when the privilege providing unit 84 determines that the usage period is equal to or less than a predetermined threshold value (step S405: Yes), the privilege providing unit 84 determines whether or not there is prior approval for the notification (step S406). Then, if there is no prior approval (step S406: No), the privilege providing unit 84 provides the predetermined privilege to the user U2 (step S407). On the other hand, if the privilege providing unit 84 receives prior approval (step S406: Yes), the privilege providing unit 84 provides a premium privilege in which the content of the privilege is higher than the predetermined privilege (step S408).

That is, the privilege providing unit 84 provides the privilege when the usage period is equal to or less than a predetermined threshold value. Further, when the user U2 approves that the use of the store S1 will be terminated at the end date and time of use notified by the notification unit 83, and the use of the store S1 is terminated by the end date and time of use of the privilege providing unit 84. Provides the user U2 with additional benefits along with the predetermined benefits. On the other hand, when the privilege providing unit 84 determines that the usage period exceeds a predetermined threshold value (step S405: No), the privilege providing unit 84 ends the process without providing the privilege.

Hereinafter, an example of the flow of the privilege providing process will be described with reference to FIG. For example, the information providing device 10 acquires the usage start date and time of the user U2 who is using the store S1 (step S12). In addition, the information providing device 10 calculates the end date and time of use to which the privilege is given (step S13). Then, the information providing device 10 notifies the user U2 of the end date and time of use to which the calculated privilege is given (step S14).

Further, the information providing device 10 acquires the usage end date and time of the user U2 (step S15). For example, in the information providing device 10, as shown in OT in FIG. 1, the user U2 leaves the store S1, and the terminal device 100 of the user U2 does not receive the beacon signal of the beacon ID corresponding to the store S1. Get the date and time as the end date and time of use. Then, the information providing device 10 calculates the usage period from the acquired usage start date and time and the usage end date and time, and determines whether or not the calculated usage period satisfies a predetermined condition (step S16). For example, the information providing device 10 determines whether or not the usage period is within 2 hours. Then, when the usage period satisfies the predetermined condition, the information providing device 10 grants a predetermined privilege to the user U2 (step S17).

As described above, the information providing device 10 gives a privilege according to the time of arrival and the time of exit. In other words, the information providing device 10 provides a store exit timing coupon according to the store exit timing. As a result of such processing, the information providing device 10 can return the business effect according to the usage scale and staying time of the store S1 to the user, and promote the visit of the user desired by the store S1.

In addition, the information providing device 10 receives in advance from the user U2 an operation of expressing the intention to leave the store at the end date and time of use when the privilege is given. Then, when the information providing device 10 leaves the store by the end date and time when the user U2 is actually notified, the information providing device 10 grants a premium privilege. In this way, the information providing device 10 estimates the future vacant seat inventory (for example, 8 seats will be vacant after 1 hour) by receiving prior approval or providing benefits according to the usage period, and the estimation result will be used. It is possible to realize reservation reception according to it.

[3. Modification example]
The information providing device 10 according to the above-described embodiment may be implemented in various different forms other than the above-described embodiment. Therefore, in the following, another embodiment of the above-mentioned information providing device 10 will be described.

[3-1. About a modified example of judgment processing]
First, various modifications in the above-mentioned determination process will be described.

[3-1-1. About the unit of the statistical model]
In the above description, the information providing device 10 generates a statistical model for statistically estimating the number of users from the number of received notifications for each store S, and uses the generated estimation model within a predetermined time. The number of users was estimated from the number of received notifications received. However, the embodiment is not limited to this.

For example, if the store S1 and the store OS1 are located in the vicinity and the store types are the same "Italian restaurant", the number of users using the store S1 and the store OS1 is estimated to be similar. NS. Further, when the average usage price range of the store S1 and the store OS1 are similar, or when the evaluations posted on the Internet are similar, the number of users of the store S1 and the store OS1 is more similar. Presumed. Therefore, for example, the estimation unit 51 is based on the statistical relationship between the history of the number of notifications received from the terminal device 100 that visited the store OS1 similar to the store S1 and the history of the usage status of the store OS1. The number of users visiting the store S1 may be estimated. That is, the information providing device 10 may estimate the number of users visiting the store S1 by using a statistical model for estimating the number of users in the store OS1.

Further, the information providing device 10 may use a statistical model for each store having similar store types and store attributes. For example, the information providing device 10 has a history of the number of reception notifications indicating that the beacon signal indicating the store S1 has been received and the reception notification indicating that the beacon signal indicating the store OS1 has been received, and the usage status of the store S1. A statistical model for estimating the users of the store S1 is generated based on the history. Then, the information providing device 10 is a reception notification received within a predetermined time, and is based on the number of reception notifications indicating either the beacon signal indicating the store S1 or the beacon signal indicating the store OS1. The user of S1 may be estimated. That is, the information providing device 10 may estimate the number of users of any of the facilities based on the number of check-ins made to similar facilities at the same time. By using such an estimation model, the information providing device 10 can improve the estimation accuracy of the number of users.

The information providing device 10 may select a similar facility based on any criteria. For example, the information providing device 10 has similar store types such as facilities that are close in distance, facilities that have similar usage modes such as usage fees, usage time, and number of users, facilities that have similar evaluations, and types of food and drink to be provided. Similar facilities may be set based on arbitrary criteria or a combination of these criteria, such as facilities to be operated and facilities having similar store sizes. Then, the information providing device 10 generates a statistical model based on the statistical relationship between the number of check-ins of similar facilities and the usage status of any of the facilities included in these facilities, and the generated statistics. The number of people using the facility can be estimated using the model. In addition, the information providing device 10 regards a plurality of similar facilities as one facility, generates a statistical model, and based on the total number of users who have checked in to each facility, the number of users in all the facilities. May be estimated.

Further, the information providing device 10 may use a statistical model for each day pattern or time zone. For example, the estimation unit 51 has a history of reception notifications received at a date and time having a predetermined commonality with a determination date and time for determining whether or not a new user can use the store S1, and the store S1 at that date and time. The number of users visiting the facility of the store S1 at the determination date and time may be estimated based on the statistical relationship with the history of the usage status of the store. For example, the information providing device 10 generates a statistical model for Monday based on the number of users who checked in to the store S1 on Monday and the history of usage status on Monday. Then, when the information providing device 10 estimates the number of users of the store S1 on Monday, it is based on the number of received notifications received within a predetermined time, that is, the number of check-ins performed on Monday. The number of users of the store S1 may be estimated from the statistical model. The information providing device 10 generates a statistical model for each time zone, such as daytime or nighttime, monthly, seasonal, and weather, as well as the day of day, and estimates the number of users in the time zone, season, and so on. The number of users may be estimated using a statistical model corresponding to the weather and the like.

[3-1-2. About full / empty judgment using user's behavior]
Here, if the user U1 who checked in to the store S1 also checked in to the store OS1 after 5 minutes or the like, it is estimated that the store S1 was full. Therefore, when the number of users who visit the other store OS1 within a predetermined time after visiting the store S1 exceeds a predetermined threshold value, the information providing device 10 is concerned with the estimated number of users. Instead, it may be determined that the store S is full. For example, the store status determination unit 61 outputs a reception notification indicating that a predetermined store has been visited until a predetermined time elapses, and the terminal device 100 outputs a reception notification indicating that the store has visited another facility. If the number of items exceeds a predetermined number, it may be determined that a new user cannot use the predetermined store regardless of the estimation result. Further, the information providing device 10 indicates that the plurality of terminal devices 100 that output the reception notification that the store S has been visited have visited another store S in succession until a predetermined time has elapsed. When the reception notification is output, it may be determined that the new user cannot use the store S. Further, the information providing device 10 may correct the statistical model based on such a determination result.

Further, the information providing device 10 may make a determination according to the usage history of the user. For example, in the usage history of each store S by the user U1, the user U1 uses the store S, such as whether the user U is using the store alone, the store is used by a group, the average usage time, and the like. It is thought that it shows a tendency to use it. Such a tendency of the user U1 to use the store S can be an index for determining whether or not the user U1 can use the store S visited by the user U. For example, when the user U uses the store S in a group of 10 people on average, if there are only two vacant seats in the store S, the user U cannot use the store S.

Therefore, the information providing device 10 determines whether or not the user U1 can use the store S based on the history of the usage mode of the store S by the user U1 and the estimation result. For example, the information providing device 10 estimates the tendency of the usage mode of the store OS1 having the same type as the store S1 to be determined based on the history of the usage mode of the store S by the user U1, and the estimated tendency. Based on the estimation result, it is determined whether or not the user U1 can use the store S1. That is, when the user U uses the store S1, it is presumed that the usage mode is similar to the usage mode of the store OS1 similar to the store S1. Therefore, the information providing device 10 estimates the usage mode when the user U1 uses the store OS1 from the usage history, and the user U1 estimates the usage mode based on the estimated tendency and the estimated number of users of the store S1. It is determined whether or not the store S1 is available.

For example, the information providing device 10 estimates the average number of people when the user U1 uses the store OS1 from the history of the usage mode of the store OS1 by the user U1, and the estimated number of people is the estimated number of people in the store S1. Based on the number of users, it is determined whether or not the user U1 can use the store S1. For example, when the user U1 visits the store S1, the information providing device 10 uses each store similar to the store S1 used by the user U1 (for example, the store OS1) from the usage history of various stores S by the user U1. Etc.), and specify the usage fee of the user U1 at the specified store and the average usage fee of that store.

Then, the information providing device 10 divides the usage fee of the user U1 in the specified store by the average usage fee of the store, so that the user U1 uses a store OS similar to the store S1. Estimate the number of users. When the information providing device 10 has a plurality of store OSs similar to the store S1, the number of users may be estimated for each store OS and the average value of the estimated number of users may be calculated. Then, the information providing device 10 estimates the number of users who can newly use the store S1 from the estimated number of users for the store S1, and when the user U1 uses a store similar to the store S1. If the number of users of the store S1 is larger than the number of users who can newly use the store S1, it may be determined that the user U1 cannot use the store S1.

[3-1-3. About full / empty judgment using store attributes]
Further, the information providing device 10 may determine whether or not a new user can use the store S according to the attribute of the store S. For example, when one user is using each table installed in the store S, it can be said that the store is full. However, if the store S allows shared seats at lunch time or the like, it is considered that a new user can use it even in such a case.

Therefore, in the information providing device 10, a new user is sent to the store S based on the information of the table installed in the store S, whether or not the store S can share a table, and the estimated number of users of the store S. May be determined whether or not is available. For example, the information providing device 10 determines whether or not all the desks installed in the store S are in use by using the check-in history, the information acquired from the store terminal ST, and the like. Further, when all the desks installed in the store S are in use and the information providing device 10 is registered that the store S can share a table at the time of determination (for example, lunch time), the information providing device 10 is registered. It is determined whether or not the estimated number of users of the store S is less than or equal to the capacity of the store S. Then, when the estimated number of users of the store S is less than or equal to the capacity of the store S, the information providing device 10 determines that it is possible to share a seat, and determines that a new user can use the store S. You may judge.

[3-1-4. Judgment using matching between the conditions desired by the store and the user]
Further, in the information providing device 10, the user U1 sets the store S1 based on the history of the usage mode of each store S by the user U1, the conditions regarding the use of the store S1, and the estimated number of users of the store S1. It may be determined whether or not it is newly available. For example, the information providing device 10 is used based on the user conditions (for example, average number of users, average usage fee, average usage period, etc.) desired by the store S1 and the usage history of the user U. Is matched with, and the degree of matching between the user U1 and the store S1 is calculated. Various score calculation methods can be applied to such a degree of match. Then, in the information providing device 10, when the number of users of the store S1 exceeds a predetermined threshold value (for example, exceeds 80% of the capacity), the user U1 only when the match degree exceeds the predetermined threshold value. It may be determined that the store S1 can be used. Further, the information providing device 10 may provide such a determination result to the user U1.

[3-1-5. Reward for inquiries]
Further, the information providing device 10 may provide a predetermined reward to the user when the user who made the inquiry responds. For example, the information providing device 10 inquires the user U2 whether or not the store S1 is congested, and when the user U2 responds to the inquiry, gives points to the user U2. Also, for example, the threshold value to be compared with the usage period in the privilege providing process may be changed. More specifically, the information providing device 10 may extend the usage period in which the privilege can be provided from 2 hours to 3 hours when the user U2 responds to the inquiry.

[3-2. About a modified example of the provided process]
Next, various modifications in the above-mentioned providing process will be described.

[3-2-1. About the first condition]
In the above description of the provision process, as the first condition, the information providing device 10 determines whether or not the store S1 visited by the user U is full, whether or not the degree of congestion of the store S1 exceeds a predetermined threshold value, and the like. Was judged. However, the embodiment is not limited to this. For example, the information providing device 10 determines whether or not there are waiting users in the store S1 and whether or not the number of waiting users in the store S1 exceeds a predetermined threshold as the first condition, and waits in the store S1. If there are users or if the number of waiting users in the store S1 exceeds a predetermined threshold, information on another store OS may be provided.

For example, in the information providing device 10, when the number of users of the store S1 estimated by the above-mentioned determination process exceeds the capacity of the store S1, a waiting user WU occurs as shown in FIG. Judge that there is. Then, when the waiting user WU is generated, the information providing device 10 may provide the information of another store OS to the user U1. Further, the information providing device 10 may provide information on another store OS to the user U1 when the number of waiting user WUs exceeds a predetermined threshold value.

Further, even if a waiting user WU occurs, it is considered that the user U1 does not wait much when the average usage time of the store S1 is short. Therefore, the information providing device 10 may determine whether or not the usage status of the store S1 satisfies the first condition according to the usage mode of the store S1. For example, the information providing device 10 does not have to provide the information of another store to the user U1 when the store S1 is full but the average usage time of the store S1 is less than a predetermined threshold value. .. Further, in the information providing device 10, when the store S1 is full but the average usage time of the store S1 is less than a predetermined first threshold value (for example, 30 minutes), there is a waiting user in the store S1 but the store. When the average usage time of S1 is less than the second threshold value (for example, 15 minutes) shorter than the first threshold value, it is not necessary to provide the user U1 with information on other stores. Further, the information providing device 10 estimates the number of waiting user WUs, and a threshold value corresponding to the estimated number of people using the store S1, that is, a threshold value that decreases as the number of waiting user WUs increases. If it is less than, it is not necessary to provide the information of other stores to the user U1.

Further, the information providing device 10 may determine whether or not the first condition according to the attribute of the user U1 is satisfied. For example, the information providing device 10 estimates the waiting time allowed by the user U based on the behavior history and usage history of the user U1, the information registered in advance by the user U1, and the like. Then, when the waiting time when using the store S1 can be estimated to exceed the estimated waiting time, the information providing device 10 may provide information on another store OS.

Further, the information providing device 10 calculates a score based on the various conditions described above, that is, a score according to the time until the user U uses the store S1, and whether or not the calculated score exceeds a predetermined threshold value. May be the first condition. Such a score includes whether or not the store S1 is full, whether or not there is a waiting user WU, the number of waiting user WUs, the average usage time in the store S1, the waiting time allowed by the user U1, and the like. It may be calculated according to. Further, the information providing device 10 similarly calculates a score indicating the similarity between the store S1 and the store OS1 for the second condition, and determines whether or not the calculated score exceeds a predetermined threshold value. May be good.

[3-2-2. Third condition]
In the above description of the provision process, when the store S1 visited by the user U1 satisfies a predetermined first condition (for example, when the store S1 is full), the information providing device 10 has a relationship with the store S1. We introduced stores that meet the two conditions (for example, stores with similar store types and store attributes, such as store OS1, which is the same Italian restaurant as store S1). However, the embodiment is not limited to this.

For example, even if the store OS1 is introduced to the user U1, if the store OS1 is full, the impression of the user U1 deteriorates. Therefore, the information providing device 10 may introduce the store S whose usage status satisfies the third condition to the user U1 among the stores S which satisfy the second condition. For example, the information providing device 10 may introduce a store S that is similar to the store S1 and is not full as the store S that satisfies the third condition. To give a more specific example, the information providing device 10 may introduce the store S determined to be not full by the determination process described above to the user U1.

Further, for example, the information providing device 10 may search for a store S in which the estimated time required for availability does not exceed a predetermined threshold value and introduce the store S to the user U. For example, the information providing device 10 selects the store OS1 located closest to the store S1 among the stores S similar to the store S1. In such a case, the information providing device 10 estimates the average usage time in the store OS1. For example, the information providing device 10 calculates the average value of the usage period in the store OS1. Such a process can be realized by, for example, the same process as the acquisition unit 81 described above. Further, the information providing device 10 identifies the users who are currently using the store OS1 from the beacon log database 31, and specifies the start date and time of use of each of the specified users. Then, the information providing device 10 estimates the date and time when the store S1 becomes vacant based on the comparison result between the time elapsed from the usage start date and time and the average usage time in the store OS1, and the time until the estimated date and time. Is below a predetermined threshold (for example, within 15 minutes), the store OS1 may be introduced to the user U1.

Further, similarly to the first condition described above, the information providing device 10 may provide the information of the store OS 1 when the waiting time of the store OS 1 is less than a predetermined threshold value or the waiting time allowed by the user U1. good. Further, the information providing device 10 may set the second condition according to the distance between the store S1 and the store OS1. For example, when the distance from the store S1 to the store OS1 exceeds a predetermined threshold value, the information providing device 10 estimates the travel time to the store OS1. Then, when the time obtained by subtracting the travel time to the store OS1 from the time until the store OS1 is estimated to be vacant is less than the waiting time allowed by the user U1, the information providing device 10 is the store OS1. Information may be provided.

Further, the information providing device 10 may set a third condition based on the usage mode of the user U1. For example, as described above, the information providing device 10 is used based on the average usage amount when the user U1 uses the store S and the average usage amount of the store S used by the user U1. The average number of users when the person U1 uses the store S is estimated. Then, the information providing device 10 determines whether or not the estimated number of vacant seats are in the store OS1, and if it is determined that there are vacant seats, provides the information of the store OS1 to the user U1. May be good.

The information providing device 10 also calculates a score according to various usage conditions of the store OS 1 (for example, whether or not the store is full, the number of waiting user WUs, and the average usage time) for the third condition. , It may be determined whether or not the calculated score exceeds a predetermined threshold value.

[3-2-3. Fourth condition]
Further, the information providing device 10 may search for a second facility that further satisfies a predetermined fourth condition according to the usage history of the store by the user U1. For example, the information providing device 10 is a store S that satisfies the fourth condition, and the average budget amount registered in advance is within a predetermined range with the average usage amount when the user U1 uses the store S. You may search for. Further, the information providing device 10 estimates the average staying time (that is, whether or not to stay longer) when the user U1 uses the store S, and the staying time registered in advance as the store S satisfying the fourth condition. However, the average staying time of the user U1 and the store S within a predetermined range may be searched.

That is, the information providing device 10 may provide the information of the store OS1 to the user U1 when the tendency of the usage mode of the store S by the user U1 matches the condition specified by the store OS1. In other words, the information providing device 10 is used for each user U, such as the number of customers visiting the store based on the past visit history, the price range, and the time required for meals (the average past record or the attributes of the user U1. The store information may be provided based on information such as (time predicted from the attributes of the store S1) and the like, and based on the condition of whether or not the condition designation from the store is met. Moreover, the tendency of such a usage mode may be registered in advance by the user U1.

The information providing device 10 also calculates a score according to the degree of matching between the usage mode of the store S by the user U1 and the usage status of the store OS1 for the fourth condition, and the calculated score is a predetermined threshold value. It may be determined whether or not it exceeds. Further, the information providing device 10 may calculate a score for comprehensively determining the second condition, the third condition, and the fourth condition described above. That is, the information providing device 10 has a similarity with the store S visited by the user U1 regarding the store OS 1, whether or not the store is full, the number of waiting user WUs, and the user U based on the usage history of the user U. A score may be calculated according to the degree of matching with the usage mode of the above, and it may be determined whether or not the calculated score exceeds a predetermined threshold value.

That is, by setting the third condition and the fourth condition, the information providing device 10 has a store OS similar to the store S1 from the user's point of view and a usage tendency that the store OS wants to visit. Matching with the person. As a result, the information providing device 10 can send customers in a more appropriate manner.

[3-2-4. About reservation of introduction store]
The information providing device 10 may accept a reservation for the store OS1 when providing the information of the store OS1 to the user U1. For example, the information providing device 10 may provide the content for reserving the store OS1 (that is, the content for making an instant reservation) together with the information of the store OS1.

Further, for example, when the user U1 makes an instant reservation for the store OS1, the information providing device 10 may notify the reservation destination store OS1 that the reservation has been made. In such a case, the store OS1 may update the vacant seat inventory in real time. Further, when the instant reservation is made, the information providing device 10 may execute various processes on the assumption that the user U1 has checked in to the store OS1. Further, when the user U1 makes an instant reservation, the information providing device 10 provides predetermined benefits such as points and coupons that can be used at the store S1 that is the source of the customer or the store OS1 that is the destination of the customer. It may be provided to the user U1.

In addition, the information providing device 10 may give a privilege that can be used only on the spot in order to prevent the points and coupons from being escaped. For example, the information providing device 10 may provide points or coupons that can be used only at the time of reservation at the store OS1 that is the destination of the customer.

[3-2-5. Information provision timing]
Here, the information providing device 10 is a store if the store S1 satisfies the first condition not only at the timing when the user U1 actually visits the store S1 but also at the timing when the store U1 tries to visit the store S1. Information on OS1 may be provided. For example, the information providing device 10 is presumed that the user U1 is heading for the store S1 by using the history of the position information of the user U1 who provided the information of the store S1 and the beacon signal received by the terminal device 100. In this case, or when it is estimated that the user U1 has entered the predetermined range from the store S1, the information of the store OS1 may be provided.

Further, the information providing device 10 may change the timing of providing information of another store OS1 according to the usage status of the store S1. For example, when it is determined that the store S1 is full, the information providing device 10 provides the information of the store OS1 at the timing when the distance between the user U1 and the store S1 becomes shorter than the first threshold value. On the other hand, in the information providing device 10, when the store S1 is full and the number of waiting user WUs exceeds a predetermined threshold value, the distance between the user U1 and the store S1 is longer than the first threshold value. Information on the store OS1 may be provided at a timing shorter than the threshold value.

The timing of providing such information of the store OS1 depends on the distance between the user U1 and the store S1, the time required for the user U1 to move to the store S1, the current position of the user U1, the determination date and time, and the like. Any threshold value can be adopted. For example, the information providing device 10 specifies the route from the current position of the user U1 to the store S1, and provides the information of the store OS1 at a position that can be a branch point to the store OS1 among the specified routes. You may.

That is, the information providing device 10 may appropriately control the timing of introducing the store OS 1, the conditions for introducing the store, and the content to be introduced from various information that can be acquired via the terminal device 100 or the store terminal ST. Further, for example, when the information of the store S1 (for example, a coupon or the like) is issued to the user U1, the information providing device 10 moves the user U1 to at least the storefront of the store S1 after moving the user U1 to the storefront of the store S1. Information on the store OS1 may be provided. Further, the information providing device 10 may provide the information of the store OS1 after moving the user U1 to the storefront of the store S1 only when the distance from the store S1 to the store OS1 is within a predetermined threshold value. good.

When the store OS1 is full, the information providing device 10 may further introduce another store OS similar to the store OS1. That is, the information providing device 10 may repeatedly execute the above-mentioned processing. Further, the information providing device 10 may change the reward amount according to the order in which each store is introduced, for example. For example, when the information providing device 10 provides the user who has moved from the store S1 to the store OS1 with the information of the store OS2 different from the store OS1, the information providing device 10 sets the reward for sending the customer to the store OS1. It doesn't have to be.

[3-3. About a modified example of coupon provision processing]
Next, various variations in the coupon providing process described above will be described.

[3-3-1. About the comparison situation]
In the above-mentioned explanation of the coupon providing process, when the information of the store OS1 is provided to the user U1 who has visited the store S1, it is determined that the user U1 is in the usage status. However, the embodiment is not limited to this. For example, when the user U1 visits the store S1 in which the coupon is provided to the user U1, the comparison status determination unit 71 determines that the user U1 cannot use the store S1 when the user U1 visits the store S1. It may be determined that the situation is in comparison. That is, the comparison status determination unit 71 may determine that the user U1 is in the comparison status when the store S1 visited by the user U1 for the purpose of using the coupon cannot be used.

Further, the information providing device 10 identifies a store OS having the same type as the store S1 (that is, a store OS similar to the store S1) as another store OS competing with the store S1, and the user U1 identifies the store S1. It may be determined whether or not the store OS is in a comparison state for comparison. Further, the information providing device 10 specifies a store OS located within a predetermined range from the store S1 as another store OS that competes with the store S1, and the user U1 compares the specified store OS with the store S1. It may be determined whether or not it is in a state. For example, the information providing device 10 is in the comparison state only when the store OS1 in which the information is provided to the user U1 is similar to the store S1 or when the store S1 and the store OS1 are located within a predetermined range. May be determined. That is, the information providing device 10 regards the stores S that are similar or located within a predetermined range as competing stores S, and determines whether or not the comparison state is in which the competing stores S are compared. You may.

[3-3-2. About selection of special coupons]
Further, the information providing device 10 is a store compared with the store S1, and when there are a plurality of competing stores in the store S1, special coupons issued by those competing stores are provided to the user U1 respectively. do. Then, the information providing device 10 makes it possible to use only one special coupon selected by the user U1 among the provided special coupons, and also provides only the information of the store S corresponding to the selected special coupon. You may. That is, in the above-mentioned provision process, the information providing device 10 provides the user U1 with a special coupon for each store OS before providing the information of the store OS different from the store S1 visited by the user U1. Only the information of the store OS corresponding to the special coupon selected by U1 may be provided to the user U1.

[3-3-3. About the display of special coupons]
The information providing device 10 provides the special coupon to the user U when the user U1 selects the provided special coupon, that is, when the user U expresses his / her intention to use the special coupon. continue. That is, when the user U1 selects the special coupon provided by the information providing device 10, the user U1 can refer to the special coupon until the special coupon is used, even if the comparison state is lost. Hold in state.

[3-3-4. About the contents of the special coupon]
Here, the information providing device 10 may set the content of the special coupon based on arbitrary information other than the information of the coupon issued by the store S1 which is the customer sending source. For example, the information providing device 10 may provide a special coupon having contents according to the attribute of the user U1. Further, when the information providing device 10 provides a special coupon for the store OS1, the information providing device 10 estimates the usage mode of the store OS1 by the user U1 based on the usage history of each store S by the user U1, and uses the estimated usage mode. You may offer a special coupon with the corresponding content.

For example, the information providing device 10 estimates the usage fee or usage time when the user U1 uses the store OS1. Further, the information providing device 10 estimates when the user U1 uses the store OS. As described above, such an estimation can be realized based on the usage history of each store S by the user U1. The information providing device 10 estimates, for example, the usage mode of the store OS1 by the user U1 based on the usage history of the store S similar to the store OS1 among the history of the user U1 using the store OS1. May be good.

Then, the information providing device 10 sets the content of the special coupon based on the estimated usage mode itself and the matching result between the estimated usage mode and the conditions registered in advance by the store OS1. For example, when the estimated usage fee or the number of users exceeds a predetermined threshold value, or when the usage time falls below a predetermined threshold value, the information providing device 10 provides a special coupon with more favorable conditions (that is, for the user U1). You may set a coupon with a large profit). That is, the information providing device 10 may provide a special coupon with further favorable conditions according to the usage record of the store S (for example, the actual unit price, the staying time, etc.). Further, the information providing device 10 includes the contents of the special coupon depending on whether or not the estimated usage mode satisfies the conditions such as the usage charge threshold value, the number of users threshold value, and the usage time threshold value set by the store OS1. May be set.

In addition, it is thought that the number of customers will slow down on rainy days. Therefore, the information providing device 10 may set a special coupon having contents according to the information on the weather as a special coupon. For example, the information providing device 10 may acquire the weather information from a predetermined server device and set the contents of the special coupon according to the weather, the temperature, and the like indicated by the acquired weather information.

Further, the information providing device 10 may automatically set the content of the special coupon based on the setting of another store S located around the store OS1 that provides the special coupon. For example, if the majority of the other stores S located around the store OS1 issue a coupon with a discount of 2, the information providing device 10 may set a special coupon with a discount of 2 in the same manner. Further, the information providing device 10 weights the contents of the coupon set by another store S located around the store OS1 according to the distance from the store OS1, and is special based on the weighting result. You may set the contents of the coupon.

Further, the information providing device 10 estimates from the behavior history of the user U1 whether or not there is a tendency to move to the store S introduced by the above-mentioned providing process, and tends to move to the introduced store S. If it is presumed, a special coupon with more favorable conditions may be offered. For example, the information providing device 10 counts the number of times the user U1 visits the store introduced by the above-mentioned providing process, and if the counted number exceeds a predetermined threshold value, the store S receives a special coupon with more favorable conditions. May be provided with the information of.

In addition, such special coupons can be set for each applicable condition such as free provision of predetermined products, tax-excluded amount, number of people, date pattern, time zone, discount rate, rainy day only, etc. This can be achieved by changing the set numerical value. In addition, special coupons will be provided for what kind of applicable conditions are set in what state, how to change the value set for each applicable condition in what state, and the upper limit of the value. It will be set in advance by the store S.

When the store S side sets a special coupon, the information providing device 10 provides a selection screen of a settable condition and a numerical value (that is, a coupon pattern), and the content selected by the store S on the provided selection screen. You may use the special coupon of. On such a selection screen, for example, the conditions and numerical values of coupons set by other stores competing with store S are displayed, and the coupon settings provided when a comparison is made with these coupons can be set. It may be easy.

[3-3-5. Variations on comparison status]
The information providing device 10 may provide a special coupon in any state as long as it is estimated that the user U1 is comparing a plurality of stores S. For example, the information providing device 10 compares when a plurality of stores are registered as favorites in a store search on the Web, or when a plurality of stores are selected by using a check box such as "Compare collectively". It may be determined that the situation is present. That is, the information providing device 10 may determine that the user U1 is in the estimation situation when it can be estimated that the user U1 is comparing a plurality of stores based on the action of the user U1.

[3-4. About a modified example of the privilege provision process]
Next, various modifications in the above-mentioned privilege providing process will be described.

[3-4-1. About the benefits offered]
For example, the information providing device 10 may provide any privilege as long as it provides a profit to the user U2 such as various coupons in addition to the points. Further, the information providing device 10 may provide coupons and points that can be used only at the store used by the user U2.

Further, the information providing device 10 may provide the user U2 with information on another store OS different from the store S1, and may provide a coupon or points that can be used in the store OS as a privilege. For example, the information providing device 10 notifies the user U2 of the end date and time when the privilege is provided, and also provides information on another store OS that can be used from the end date and time of use. The information providing device 10 may provide information on a store OS similar to the store S1 being used by the user U2. Further, the information providing device 10 may accept an instant reservation of the store OS.

Then, the information providing device 10 agrees to leave the store at the notified end date and time of use of the user U2, makes an instant reservation for the other store OS notified, and notifies the user U2. If the store leaves the store S1 on the end date and time of use, a coupon that can be used in the store OS may be provided.

Further, the information providing device 10 may provide a privilege having contents according to the length of the usage period of the user U2. That is, the information providing device 10 may provide the user with a predetermined privilege according to the period from the start date and time of use to the end date and time of use. For example, the information providing device 10 may give more points as the usage time of the user U2 is shorter. Further, the information providing device 10 may provide a reward according to the usage amount. For example, the information providing device 10 may provide the user U2 by adding points having a value obtained by adding a predetermined ratio to the usage amount of the store S1 to a predetermined fixed point.

[3-4-2. About the provision of benefits]
Here, the information providing device 10 may provide the privilege to the user U2 in any manner. For example, the information providing device 10 ex post facto-identifies the usage period of the user U2 from the information registered in the beacon log database 31 several days after the user U2 uses the store S1, and the specified usage period is predetermined. If it is below the threshold value of, the privilege may be given to the user U2.

Further, the information providing device 10 may provide a part of the privilege to the user U2 when a predetermined period has elapsed from the start date and time of use. For example, if the information providing device 10 is given a privilege when the usage period is within 2 hours, a part of the privilege (for example, points) 1 hour after the user U2 starts using the store S1. (Half of) may be given. Further, when the user U2 leaves the store S1 after granting a part of the privilege, the information providing device 10 determines whether or not the usage period is within 2 hours. Then, the information providing device 10 may give the remaining points when the usage period is within 2 hours. Further, the information providing device 10 may cancel a part of the privilege provided to the user U2 when the usage period exceeds 2 hours even though the part of the privilege is given. Further, the information providing device 10 may use a beacon to give a privilege separately to the date and time when the user U2 visits the store S1 and the date and time when the user U2 leaves the store.

Further, in the information providing device 10, when the user U2 receives information about the store S1 (for example, a coupon or the like) in advance and actually uses the store S1, the usable period falls below a predetermined threshold value. , Benefits may be granted.

[3-4-3. About group use]
Further, when the user U2 is a group using the store S1 at the same time, the information providing device 10 acquires the usage start date and time and the usage end date and time of the group, and the period from the usage start date and time to the usage end date and time. Depending on the situation, the privilege may be provided to the user U2, or may be provided to all the users constituting the group. Further, the information providing device 10 may give a privilege according to the number of people in the group including the user U2. For example, the information providing device 10 may provide the user U2 with more benefits as the number of groups including the user U2 increases.

[3-4-4. About the usage period]
Here, the information providing device 10 may set any timing as the usage start date and time as long as it is considered to be appropriate as the date and time when the user U2 starts using the store S1. Further, the information providing device 10 may set any timing as the usage end date and time as long as it is considered to be appropriate as the date and time when the user U2 ends the use of the store S1.

For example, the information providing device 10 acquires the usage start date and time and the usage end date and time when the user U2 checks in to the store S1 or the like. However, the embodiment is not limited to this. For example, when the information providing device 10 continuously receives the reception notification indicating the beacon ID of the store S1 from the terminal device 100 used by the user U2 for a predetermined period of time, the information providing device 10 first receives the reception notification indicating the beacon ID of the store S1. The date and time when the service is received may be used as the start date and time of use.

Further, the information providing device 10 specifies the date and time when the user U2 visits the store S1 from the position history, which is the history of the positions acquired by the terminal device 100 using, for example, GPS, without using the beacon. The specified date and time may be used as the usage start date and time. Further, the information providing device 10 may specify the date and time when the user U2 leaves the store S1 from the position history, and use the specified date and time as the end date and time of use. Further, for example, the information providing device 10 causes the user U2 to print a bar code indicating the date and time on the receipt when the user U2 makes a payment at the store S1, causes the terminal device 100 to read the bar code, and the bar code is displayed. By transmitting the indicated date and time to the information providing device 10, the date and time when the user U2 made the payment at the store S1 may be acquired. That is, the information providing device 10 may acquire the date and time when the user U2 starts using the store S1 and the date and time when the user U2 ends using the store S1 based on an arbitrary method or information.

Here, it is considered that what kind of timing is used as the usage start date and time and the usage end date and time depends on the products and services provided by the store S1. Therefore, the information providing device 10 may acquire the date and time when the predetermined action is performed according to the business format of the store S1 as the use start date and time and the use end date and time. For example, when the store S1 is a facility that provides food and drink, the information providing device 10 may acquire the date and time when the predetermined food and drink are provided as the use start date and time. To give a more specific example, the information providing device 10 uses the information providing device 10 at the date and time when all or the majority of the foods and drinks ordered by the user U2 are provided, and among the foods and drinks first ordered by the user U2. The date and time when the predetermined beverage is provided, the date and time when the majority of all beverages and foods are provided, the date and time when the provision of foods and drinks exceeding the predetermined value is completed, and the like may be acquired as the usage start date and time. Such a usage start date and time can be acquired, for example, by acquiring the date and time when the food or drink was provided from the store terminal ST, or by operating the terminal device 100 owned by the user U2 by the clerk of the store S1.

Further, the information providing device 10 may acquire the date and time when the user S2 makes an account for the use of the store S1 or the date and time when the user S2 leaves the store S1 as the end date and time of use. For example, the information providing device 10 may set the date and time when the notification that the accounting is completed from the store terminal ST is received as the usage end date and time. For example, when the electronic payment using the terminal device 100 is executed, such electronic payment is performed. The timing at which the payment is executed may be used as the end date and time of use. Further, the information providing device 10 may set the date and time when the terminal device 100 stops receiving the beacon ID of the store S1 as the usage end date and time.

Further, in the above-described example, the information providing device 10 provides the privilege to the user U2 when the usage period falls below a predetermined threshold value. However, the embodiment is not limited to this. For example, the average usage time in the store S1 is considered to change depending on the business format of the store S1. In a more specific example, the average usage time of the store S that provides fast food is considered to be shorter than that of a general restaurant. Therefore, the information providing device 10 may provide the privilege to the user U2 when the period from the start date and time of use to the end date and time of use is equal to or less than the period corresponding to the business format of the store S1. For example, the information providing device 10 may provide the privilege to the user U2 when the usage period of the user U2 is shorter than the average usage time of the store S1. The threshold value of such a usage period may be automatically set from the average of the usage time when each user uses the store S1, or the period set in advance by the store S1 may be adopted.

Further, when the store S1 is crowded, it is considered that the store S1 side is requested to leave the user U2 as soon as possible. On the other hand, when the store S1 is not crowded, if the user U2 is closed early, it is considered that adverse effects such as deterioration of the impression of the store S1 and a decrease in ordering opportunities may occur. Therefore, the information providing device 10 may determine whether or not to provide the privilege to the user U2 based on whether or not the usage period exceeds the threshold value according to the usage state of the store S1. More specifically, the information providing device 10 may provide the privilege to the user U2 according to the period from the start date and time of use to the end date and time of use and the period based on the usage status of the store S1.

For example, the information providing device 10 specifies the availability status of the store S1 as the usage status of the store S1. For example, the information providing device 10 may use the above-mentioned beacon to estimate the number of users who use the store S1 and determine the availability of the store S1 from the estimation result. Further, the information providing device 10 may acquire the availability status of the store S1 from the store terminal ST. Then, the information providing device 10 extends the period based on the usage status of the facility when the availability condition satisfies the predetermined condition. For example, when the degree of congestion falls below a predetermined threshold value, the information providing device 10 extends the period based on the usage status of the facility from 2 hours to 3 hours. The information providing device 10 may shorten the period based on the usage status of the facility from 2 hours to 1 hour and 30 minutes, for example, when the degree of congestion exceeds a predetermined threshold value. Then, when the usage period is shorter than the period based on the usage status of the facility, the information providing device 10 may provide a predetermined privilege to the user.

Further, the information providing device 10 may realize the above-mentioned processing by correcting the usage period according to the store situation. For example, the information providing device 10 causes the terminal device 100 of the user U2 to display a timer until the end date and time of use when the privilege is provided. Then, for example, when the store S1 is vacant, the information providing device 10 temporarily stops the timer when the clerk of the store S1 performs a pause operation of the timer via the terminal device 100 or the store terminal ST. To stop. Further, the information providing device 10 restarts the progress of the timer when the store clerk performs the timer start operation when the store S1 is crowded or the like. Then, the information providing device 10 may provide a privilege to the user U2 when the value of the timer does not exceed a predetermined threshold value when the user U2 leaves the store S1 or the like.

In this way, the information providing device 10 may change the conditions for providing the privilege according to the vacancy situation in the store S1. In addition, the information providing device 10 may present the changed conditions to the user U2 each time the conditions for providing the privilege are changed. Further, for example, the information providing device 10 does not have to change the conditions that are disadvantageous to the user U2.

Further, when the total usage amount of the user U2 is small, it is desired to encourage the store to leave the store, but when the total usage amount is large, the store S1 may request that the store S1 be used as it is. Therefore, the information providing device 10 may provide the privilege to the user according to the period from the start date and time of use to the end date and time of use and the usage fee of the store S1. For example, the information providing device 10 sets a usage period in which benefits are provided when the usage fee of the store S1 exceeds a predetermined threshold value between the time when the user U2 enters the store and the time when a predetermined time elapses. If it is extended to 3 hours and the usage fee of the store S1 falls below a predetermined threshold value, the usage period in which the privilege is provided may be limited to 2 hours.

[3-5. Application to stores]
Here, in the above-described processing, the information providing device 10 executes the above-mentioned determination processing, provision processing, coupon provision processing, and privilege provision processing for each store S. Here, the information providing device 10 may execute the various processes described above for each store group including a plurality of stores. For example, the information providing device 10 is located within a predetermined range from the first store building where a plurality of stores related to restaurants are located and the first store building, and a plurality of stores related to restaurants are located in the same manner as the first store building. Each of the second store building where it is located is regarded as a single store.

Further, when the user U1 moves to the entrance of the first store building, the information providing device 10 determines whether or not all the stores in the first store building are full, and determines that all the stores are full. May provide the user U1 with information on the second store building and other stores located in the second store building. Further, the information providing device 10 introduces another store located in the second store building, which is similar to the store used by the user U1 (for example, a store having a coupon). May be good.

Further, the information providing device 10 may determine whether or not the store is full, the degree of congestion, etc. for each of the first store building and the second store building, and by integrating the fullness of each store, the first The fullness of the store building or the second store building may be estimated. Further, the information providing device 10 may issue a special coupon for each of the first store building and the second store building. Further, the information providing device 10 may specify the usage time for each of the first store building and the second store building, and provide benefits according to the specified usage time. In addition, the information providing device 10 provides a coupon for the second store included in the first store building as a privilege when the usage period of the first store included in the first store building satisfies a predetermined condition. May be good.

[3-6. others〕
It should be noted that the above-described embodiment is merely an example, and the present invention includes the following embodiments and other embodiments. For example, the functional configuration, data structure, processing order and contents shown in the flowchart in the present application are merely examples, and the presence or absence of each element, the order of arrangement and processing execution, specific contents, etc. can be changed as appropriate. .. For example, the above-mentioned determination process, provision process, coupon provision process, and privilege provision process are realized as devices, methods, and programs in the cloud system, in addition to being realized by the information providing device 10 as illustrated in the above embodiment. You can also.

Further, among the processes described in the above-described embodiment, all or a part of the processes described as being automatically performed can be manually performed, and conversely, the processes described as being manually performed. It is also possible to automatically perform all or part of the above by a known method. In addition, the processing procedure, specific name, and information including various data and parameters shown in the above document and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each figure is not limited to the illustrated information.

Further, each component of each of the illustrated devices is a functional concept, and does not necessarily have to be physically configured as shown in the figure. That is, the specific form of distribution / integration of each device is not limited to the one shown in the figure, and all or part of the device is functionally or physically dispersed / physically distributed in any unit according to various loads and usage conditions. Can be integrated and configured.

In addition, the above-described embodiments can be appropriately combined as long as the processing contents do not contradict each other.

[4. effect〕
As described above, the information providing device 10 determines whether or not the first condition regarding the usage status of the first facility is satisfied. Then, when the first condition is satisfied, the information providing device 10 searches for a second facility whose relationship with the first facility satisfies a predetermined second condition. Then, the information providing device 10 is provided to the user. As a result, the information providing device 10 can provide information to the user in a more appropriate manner.

Further, the information providing device 10 determines whether or not the first facility is full as the first condition. For example, the information providing device 10 determines, as the first condition, whether or not the estimated time required for the first facility to become available exceeds a predetermined threshold value. Further, the information providing device 10 estimates the number of users who use the first facility as users, and determines whether or not there are vacant seats available to the estimated number of users as the first condition. Therefore, the information providing device 10 can realize the transfer of customers from a facility that cannot be immediately used by the user to another facility.

Further, the information providing device 10 searches for a second facility having the same type as the first facility as the second facility satisfying the second condition. For example, the information providing device 10 is used as the second facility satisfying the second condition. , Search for a second facility whose distance from the first facility is within a predetermined range. Further, the information providing device 10 searches for a second facility whose usage status further satisfies a predetermined third condition as the second facility. For example, the information providing device 10 searches for a second facility that is not full as a second facility that satisfies the third condition. Further, for example, the information providing device 10 searches for a second facility that satisfies the third condition and whose estimated time required for availability does not exceed a predetermined threshold value. Further, for example, the information providing device 10 estimates the number of users who use the first facility as users, and as the second facility that satisfies the third condition, there are vacant seats that can be used by the estimated number of users. Search for the second facility. For example, the information providing device 10 is used when the user uses the facility based on the average usage amount when the user uses the facility and the average usage amount of the facility used by the user. Estimate the average number of users.

In addition, the information providing device 10 searches for a second facility that further satisfies a predetermined fourth condition according to the usage history of the facility by the user as the second facility. For example, the information providing device 10 is a second facility that satisfies the fourth condition, and the average budget amount registered in advance is within a predetermined range with the average usage amount when the user uses the facility. To search for. Further, for example, the information providing device 10 estimates the average staying time when the user uses the facility, and the staying time registered in advance as the second facility satisfying the fourth condition is the average staying time of the user. Search for a second facility that fits within the specified range.

Due to the various processes described above, the information providing device 10 is information on the second facility that is similar to the first facility and can be used by the user when the first facility cannot be used immediately. Is provided to the user, so that the satisfaction level of the user can be improved.

Further, the information providing device 10 receives a notification from the terminal device used by the user that the signal transmitted by the predetermined transmitting device installed in the first facility has been received. Then, the information providing device 10 determines whether or not the first condition is satisfied based on the notification received by the reception unit. For example, when the information providing device 10 receives a notification, it determines whether or not the first condition is satisfied based on the number of notifications received within a predetermined time prior to receiving the notification. .. Therefore, the information providing device 10 can easily determine whether or not the first facility is immediately available by using the beacon signal or the like.

In addition, when the user visits the first facility, the information providing device 10 sets a predetermined remuneration amount for the predetermined operator from the first facility, and the operator uses the remuneration amount as a source of funds. Set a predetermined reward amount for the user. Further, when the user visits the second facility, the information providing device 10 sets a predetermined remuneration amount from the second facility to the first facility. Therefore, the information providing device 10 can set a reward according to check-in and prevent a simple opportunity loss at the first facility.

Although some of the embodiments of the present application have been described in detail with reference to the drawings, these are examples, and various modifications are made based on the knowledge of those skilled in the art, including the embodiments described in the disclosure column of the invention. It is possible to practice the present invention in other improved forms.

Further, the above-mentioned "section, module, unit" can be read as "means" or "circuit". For example, the selection unit can be read as a selection means or a selection circuit.

10 Information providing device 20 Communication unit 30 Storage unit 31 Beacon log database 32 Store database 33 User database 34 Reward database 40 Control unit 41 Reception unit 50 Full occupancy judgment unit 51 Estimate unit 52 Full occupancy judgment unit 53 Inquiry unit 54 Correction unit 60 Information provision Unit 61 Store status judgment unit 62 Search department 63 Store information provision department 64 Reward setting department 70 Comparison coupon provision unit 71 Comparison status judgment unit 72 Coupon provision department 80 Stay privilege provision unit 81 Acquisition department 82 Specific department 83 Notification department 84 Benefit provision department 100 terminal device ST store terminal

Claims (20)

When the information regarding the position corresponding to the first facility is received from the terminal device used by the predetermined user, the information regarding the position corresponding to the first facility among the information regarding the position received from the terminal device used by the user. The information received within a predetermined period prior to receiving the information regarding the position corresponding to the first facility from the terminal device used by the predetermined user is read and read from the predetermined storage device. Based on the number of information, a judgment unit that determines whether or not the first condition regarding the usage status of the first facility is satisfied, and
When the first condition is satisfied, the information about each facility is read from a predetermined storage device, and the relationship with the first facility satisfies the predetermined second condition based on the read information. Search department to search for facilities and
Possess the information indicating the second facility searched by the searching unit, and a providing unit for providing to the user a coupon available in the second facility,
The determination unit has a predetermined number of terminal devices that have transmitted information on a position corresponding to a facility different from the first facility within a predetermined time after transmitting information on a position corresponding to the first facility. When the threshold value is exceeded, it is determined that the first condition is satisfied . The determination unit is configured as a first condition, providing apparatus according to claim 1 wherein the first facility, characterized in that determines whether the full. The determination unit, as the first condition, according to claim 1, wherein the time in which the first facility is estimated that required until the available, characterized in that determines whether more than a predetermined threshold value Providing equipment. The determination unit estimates the number of users who use the first facility as the users, and determines whether or not there are vacant seats available to the estimated number of users as the first condition. The providing apparatus according to any one of claims 1 to 3. The second facility according to the second condition, according to any one of claims 1 to 4 , wherein the search unit searches for a second facility having the same type as the first facility. Providing equipment. Any one of claims 1 to 5 , wherein the search unit searches for a second facility whose distance from the first facility is within a predetermined range as the second facility satisfying the second condition. The providing device according to one. The providing device according to any one of claims 1 to 6 , wherein the search unit searches for a second facility whose usage status further satisfies a predetermined third condition as the second facility. The providing device according to claim 7 , wherein the search unit searches for a second facility that is not full as the second facility that satisfies the third condition. The search unit according to claim 7, wherein the third condition is satisfied and the second facility, time estimated to be required until the available, characterized in that searching for a second facility that does not exceed a predetermined threshold The provided device described in. The search unit estimates the number of users who use the first facility as the user, and as the second facility satisfying the third condition, there are vacant seats available to the estimated number of users. 2. The providing device according to any one of claims 7 to 9 , wherein the facility is searched for. The search unit is based on the average usage amount when the user uses the facility and the average usage amount of the facility used by the user, and the average when the user uses the facility. providing apparatus according to claim 1 0, characterized in that for estimating the utilization number. The search unit as the second facility, any of the preceding claims 1 to 1 1, characterized in that searching for a second facility that meets further predetermined fourth condition corresponding to the use history of the facility by the user The providing device according to one. The search unit is a second facility in which the average budget amount registered in advance as the second facility satisfying the fourth condition falls within a predetermined range with the average usage amount when the user uses the facility. providing apparatus according to claim 1 2, characterized in that to search for. The search unit estimates the average staying time when the user uses the facility, and the staying time registered in advance as the second facility satisfying the fourth condition is the average staying time of the user. and providing apparatus according to claim 1 2 or 1 3, characterized in that searching for a second facility that falls within a predetermined range. It has a reception unit that receives notification from the terminal device used by the user that the signal transmitted by the predetermined transmitter installed in the first facility has been received.
The determination unit, based on the notification the receiving unit has received, according to any one of claims 1 to 1 4, characterized in that determining whether the first condition is satisfied Providing equipment. When the reception unit receives the notification, the determination unit determines whether or not the first condition is satisfied based on the number of notifications received within a predetermined time prior to receiving the notification. Judging,
The providing device according to claim 15 , wherein the providing unit delivers the result of the determination to a terminal device that is a transmission source of the notification. When the user visits the first facility, the first facility sets a predetermined remuneration amount for the predetermined operator, and the remuneration amount is used as a source of funds from the operator to the user. The providing device according to any one of claims 1 to 16 , further comprising a first setting unit for setting a predetermined reward amount. Claims 1 to 17 characterized in that when the user visits the second facility, the user has a second setting unit for setting a predetermined remuneration amount from the second facility to the first facility. The providing device according to any one of them. It is a delivery method executed by the providing device.
When the control unit of the providing device receives information on the position corresponding to the first facility from the terminal device used by the predetermined user, the information on the position received from the terminal device used by the user is described above. Information about the position corresponding to the first facility, which is received within a predetermined period before receiving the information about the position corresponding to the first facility from the terminal device used by the predetermined user. A determination step of determining whether or not the first condition regarding the usage status of the first facility is satisfied based on the number of information read from a predetermined storage device and the read information.
When the first condition is satisfied, the control unit of the providing device reads information about each facility from a predetermined storage device, and based on the read information, the relationship with the first facility is established. A search process for searching for a second facility that meets a predetermined second condition, and
Control unit for the providing apparatus has found seen contains the information indicating the second facility searched by the searching step, and a providing step of providing the coupon available to the user at the second facility,
In the determination step, the number of terminal devices that transmit information on a position corresponding to a facility different from the first facility is predetermined within a predetermined time after transmitting information on a position corresponding to the first facility. When the threshold value is exceeded, it is determined that the first condition is satisfied . When the information regarding the position corresponding to the first facility is received from the terminal device used by the predetermined user, the information regarding the position corresponding to the first facility among the information regarding the position received from the terminal device used by the user. The information received within a predetermined period prior to receiving the information regarding the position corresponding to the first facility from the terminal device used by the predetermined user is read and read from the predetermined storage device. Judgment procedure for determining whether or not the first condition regarding the usage status of the first facility is satisfied based on the number of information, and
When the first condition is satisfied, the information about each facility is read from a predetermined storage device, and the relationship with the first facility satisfies the predetermined second condition based on the read information. Search procedure to search for facilities and
It is a providing program for causing a computer to execute an information indicating a second facility searched by the search procedure and a providing procedure for providing a user with a coupon that can be used at the second facility .
In the determination procedure, the number of terminal devices that transmit information about a facility different from the first facility and a position corresponding to the first facility is predetermined within a predetermined time after transmitting the information about the position corresponding to the first facility. When the threshold value is exceeded, the provided program is characterized in that it is determined that the first condition is satisfied.

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