JP6932066B2 - Delivery management device and delivery management method - Google Patents

Description

The present invention relates to a delivery management device and a delivery management method, and more specifically, to a technique capable of providing a delivery service of appropriate quality at a low cost.

In recent years, with the rise of so-called mail-order sites, various forms of providing delivery services for products and the like have been devised, and various technologies for improving the delivery efficiency and customer satisfaction have existed.

As such a conventional technique, for example, a user aims to provide a method for efficiently delivering a service received at an agency such as a convenience store other than the home to a delivery destination of a product such as online shopping and preventing a delivery error. In a system in which the terminal and the delivery mediation system are connected by a network, the delivery destination of the goods arranged by the user is specified, and the terminal sets the delivery destination of the goods to be delivered input by the user at home. When the user selects a place other than the home, the delivery mediation system receives the receipt recognition information including the baggage arrival date and time and the baggage receipt deadline date and time. There has been proposed a method of designating an article delivery destination (see Patent Document 1), which comprises notifying a terminal owned by the user by e-mail.

In addition, for example, storage area information regarding the location of a plurality of storage areas and behavioral characteristics of a plurality of users for the purpose of reducing the delivery cost of the product and improving the convenience when the customer obtains the product. A storage unit that holds user information about the user, a storage area extraction unit that extracts a plurality of storage areas available to each user based on the behavioral characteristics of the plurality of users and the positions of the plurality of storage areas, and a storage area extraction unit. From the plurality of storage areas available to each user, the placement position determination unit that determines the storage area in which the product predicted to be purchased by each user is placed, and the product predicted to be purchased by each user are described. A storage area management system (see Patent Document 2) characterized by having a delivery instruction creating unit that creates and transmits an instruction to deliver to a storage area determined by the arrangement position determining unit has also been proposed.

Japanese Unexamined Patent Publication No. 2003-160231 JP-A-2017-138727

On the other hand, problems have begun to be pointed out in the balance between the increasing work burden of delivery companies and the charges collected from users. Such a situation may lead to a decrease in the efficiency of delivery operations, a decrease in quality of service, and a decrease in customer satisfaction.
Therefore, an object of the present invention is to provide a technique capable of providing a delivery service of appropriate quality at a low cost.

The delivery management device of the present invention that solves the above-mentioned problems includes action route information that is information on the action route of each candidate delivery person of the package, location candidate information that is information on each of the location candidates that can be used in connection with the delivery of the package, and information on the location candidate. Based on the storage device that stores the baggage, the information on the receiving place where the delivery requester accepts the baggage to be delivered, the information on the receiving place where the delivery partner of the baggage receives the baggage, and the place candidate information. processing of specifying the route points from the location included in the path to the receiving location from the location candidate information, the delivery person including the waypoint on the action route selected as capable of constituting the path that action route processing , And an arithmetic unit that delivers the identification information of at least one of the baggage or the delivery medium accommodating the baggage to the terminal of the selected delivery person, and executes a process of displaying the identification information on the terminal at a predetermined timing. It is characterized by including.

Further, the delivery management method of the present invention stores the action route information which is the information of the action route of each candidate for the delivery person of the package and the place candidate information which is the information of each of the place candidates that can be used for the delivery of the package. Based on the information of the receiving place where the information processing device provided with the storage device accepts the package to be delivered from the delivery requester, the information of the receiving place where the delivery partner of the package receives the package, and the location candidate information. , Processing to specify the waypoint included in the route from the receiving place to the receiving place from the place candidate information, so that the delivery person including the waypoint in the action route can construct the route by the action route. A process of selecting, and a process of delivering at least one identification information of the baggage or the delivery medium accommodating the baggage to the terminal of the selected delivery person and displaying the information on the terminal at a predetermined timing are executed. It is characterized by that.

According to the present invention, it is possible to provide a delivery service of appropriate quality at low cost.

It is a figure which shows the example of the network configuration including the delivery management apparatus of this embodiment. It is a figure which shows the hardware configuration example of the delivery management apparatus of this embodiment. It is a figure which shows the hardware configuration example of the delivery person terminal of this embodiment. It is a figure which shows the hardware configuration example of the transport bag of this embodiment. It is a figure which shows the opening-opening image example of the transport bag of this embodiment. It is a figure which shows the image example 2 of the transport bag of this embodiment. It is a figure which shows the image example 3 of the transport bag of this embodiment. It is a figure which shows the data structure example of the user DB of this embodiment. It is a figure which shows the data structure example of the store DB of this embodiment. It is a figure which shows the data structure example of the bag management DB of this embodiment. It is a figure which shows the data structure example of the movement information DB of this embodiment. It is a figure which shows the data structure example of the delivery transaction DB of this embodiment. It is a figure which shows the data structure example of the advertisement management DB of this embodiment. It is a figure which shows the outline of the delivery management method in this embodiment. It is a figure which shows the sequence example 1 of the delivery management method in this embodiment. It is a figure which shows the flow example 1 of the delivery management method in this embodiment. It is a figure which shows the flow example 2 of the delivery management method in this embodiment. It is a figure which shows the flow example 3 of the delivery management method in this embodiment. It is a figure which shows the screen transition example 1 in this embodiment. It is a figure which shows the sequence example 2 of the delivery management method in this embodiment. It is a figure which shows the flow example 4 of the delivery management method in this embodiment. It is a figure which shows the sequence example 3 of the delivery management method in this embodiment. It is a figure which shows the flow example 5 of the delivery management method in this embodiment. It is a figure which shows the flow example 6 of the delivery management method in this embodiment. It is a figure which shows the advertisement form example 1 in this embodiment. It is a figure which shows the advertisement form example 2 in this embodiment. It is a figure which shows the advertisement form example 3 in this embodiment. It is a figure which shows the advertisement form example 4 in this embodiment. It is a figure which shows the sequence example 4 of the delivery management method in this embodiment. It is a figure which shows the flow example 7 of the delivery management method in this embodiment. It is a figure which shows the flow example 8 of the delivery management method in this embodiment. It is a figure which shows the flow example 9 of the delivery management method in this embodiment. It is a figure which shows the sequence example 5 of the delivery management method in this embodiment. It is a figure which shows the flow example 10 of the delivery management method in this embodiment. It is a figure which shows the screen transition example 2 in this embodiment. It is a figure which shows the screen transition example 3 in this embodiment. It is a figure which shows the sequence example 6 of the delivery management method in this embodiment. It is a figure which shows the flow example 11 of the delivery management method in this embodiment. It is a figure which shows the flow example 12 of the delivery management method in this embodiment. It is a figure which shows the data structure example of the delivery transaction DB of this embodiment. It is a figure which shows the sequence example 7 of the delivery management method in this embodiment. It is a figure which shows the flow example 13 of the delivery management method in this embodiment. It is a figure which shows the flow example 14 of the delivery management method in this embodiment. It is a figure which shows the sequence example 8 of the delivery management method in this embodiment. It is a figure which shows the flow example 15 of the delivery management method in this embodiment.

--- Network configuration ---
Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a diagram showing an example of a network configuration including the delivery management device 100 of the present embodiment. The delivery management device 100 shown in FIG. 1 is a computer device capable of providing a delivery service of appropriate quality at a low cost, and specifically, a server device can be assumed.

The delivery management device 100 is communicably connected to the requester terminal 50 and the delivery person terminal 200 via an appropriate network 1 such as the Internet.

Of these, the requester terminal 50 is a terminal operated by a delivery requester who wants to request the delivery of the package, that is, a person who is the source of the package, and specifically, a smartphone, a PC, or the like can be assumed.

The delivery management device 100 of the present embodiment is a relay type by a plurality of delivery persons, with the store 5 existing in various places such as a convenience store as a transit point, toward the delivery partner desired by the delivery requester who operates the above-mentioned requester terminal 50. It will be set and managed to carry luggage in.

As a specific example of a delivery person who is responsible for carrying such cargo, for example, it is assumed that a person who does not run a transportation business as a business but a person who moves daily as a daily routine such as commuting to work or school is assumed as an example. The delivery person terminal 200 is possessed by these delivery persons. As the delivery person terminal 200, specifically, a portable communication terminal such as a smartphone can be assumed.
In addition, the delivery person, for example, collects a transport bag 400 containing a load to be transported at a store 5 near his / her home, and carries the transport bag 400 to his / her own destination such as an office.

In this case, the delivery person visits the store 5 located near the destination as a transit point, delivers the above-mentioned luggage to the store 5, and completes his / her own transportation responsibility. Of course, at each event such as collection and delivery of parcels, various management procedures according to the delivery management method of the present embodiment are executed, and the authenticity management of the delivery person and the carrying bag 400 is appropriately performed. (Details of this will be described later).

On the other hand, the above-mentioned luggage delivered to the store 5 at the transit point is temporarily stored in the corresponding store 5 in a state of being stored in the carrying bag 400. After that, another delivery person visits the corresponding store 5 to collect the goods, and the next stopover is the store 5 or the receiving place (eg, the receiving store specified by the delivery partner, and the delivery partner finally picks up the package). It is also transported and delivered to the store 5 of the place). The parcel delivery in the relay format by such a delivery person is established, and the parcel of the delivery requester is delivered to the delivery partner.

Prior to the above-mentioned relay-type package transportation by the delivery person, the delivery requester shall bring the package to be delivered to the store 5 which is the receiving place and perform a predetermined receiving procedure (accompanied by such a procedure). Various processes will also be described later).

In addition, each store 5 corresponding to the receiving place, the waypoint, and the receiving place is provided with an electronic stamp unit 310 that performs a stamping operation. The store terminal 300 that can be arranged in the store 5 (not essential) may be a general PC or a POS terminal.

On the other hand, the electronic stamp unit 310 is a device that gives unique information to the delivery person terminal 200 for each store 5. The opportunity for this grant occurs at each event in which the above-mentioned baggage is received, delivered, and received at the corresponding store 5. As the electronic stamp unit 310, for example, there is a device that physically contacts a plurality of points at the same time with respect to the display of a smart device. The electronic stamp unit 310 can be identified by collating the shape of such simultaneous contact with the shape registered in advance. An operation example of the electronic stamp unit 310 will be described later.

In the present embodiment, the stamping operation will be described with an example using an electronic stamp, but the stamping operation is not limited to the electronic stamp. A method in which the store staff signs on the screen of the delivery person terminal 200, a method in which the delivery person terminal 200 is provided with a camera and a two-dimensional bar code assigned to each store is photographed, and is displayed on the screen of the delivery person terminal 200. A method of pressing a button is conceivable.

--- Hardware configuration ---
The hardware configuration of the delivery management device 100 in this embodiment is as follows. FIG. 2 is a diagram showing a hardware configuration example of the delivery management device 100 of the present embodiment.

The delivery management device 100 of the present embodiment includes a storage device 101 composed of an appropriate non-volatile storage element such as an SSD (Solid State Drive) or a hard disk drive, a memory 103 composed of a volatile storage element such as a RAM, and a storage device 101. The program 102 held in the memory 103 is executed by reading it into the memory 103 to perform overall control of the device itself, and is connected to a computing device 104 such as a CPU that performs various determinations, calculations and control processes, and a network 1 such as the Internet to other devices. It is provided with a network interface 105, which is responsible for communication processing with the user.

In the storage device 101, in addition to the program 102 for implementing the function required as the delivery management device 100 of the present embodiment, the user DB 125, the store DB 126, the bag management DB 127, the movement information DB 128, the delivery transaction DB 129, And, at least the advertisement management DB 130 is stored. Details of these databases will be described later.

Further, FIG. 3 is a diagram showing a hardware configuration example of the delivery person terminal 200 of the present embodiment. The delivery person terminal 200 of the present embodiment is a storage device 201 composed of an appropriate non-volatile storage element such as an SSD (Solid State Drive) or a hard disk drive, a memory 203 composed of a volatile storage element such as a RAM, and a storage device 201. The program 202 held in the memory 203 is executed by reading it into the memory 203 to perform overall control of the device itself, and also receives key input and voice input from the arithmetic device 204 such as a CPU that performs various determinations, calculations and control processes. Establish short-range wireless communication between the input device 205, the output device 206 such as a display that displays processing data, the network interface 207 that connects to network 1 such as the Internet and handles communication processing with other devices, and the transport bag 400. A short-range wireless communication unit 208 for communicating with the user, and a GPS unit 210 for positioning the current position of the delivery person terminal 200 are provided.

In the storage device 201, at least the user ID 209 is stored in addition to the program 102 for implementing the functions required for the delivery person terminal 200 of the present embodiment. This user ID 209 is, for example, assigned from the delivery management device 100 according to the registration opportunity of the delivery person candidate for the corresponding user and stored in the storage device 201.

FIG. 4 is a diagram showing a configuration example of a transport bag 400 as a delivery medium according to the present embodiment. Further, FIG. 5A shows an example of opening and closing the transport bag 400 of the present embodiment, FIG. 5B shows an image example 2 of the transport bag 400 of the present embodiment, and FIG. 5C shows an example of an image of the transport bag 400 of the present embodiment 3. It is a figure.

The transport bag 400 of the present embodiment is held in a storage device 401 composed of an appropriate non-volatile storage element such as an SSD (Solid State Drive), a memory 403 composed of a volatile storage element such as a RAM, and a storage device 401. An arithmetic unit 404 such as a CPU that executes the program 402 by reading it into a memory 403 to perform overall control of the apparatus itself and performs various determinations, operations, and control processes, an output device 405 such as a display that displays processed data, and the above. It is provided with a short-range wireless communication unit 406, an open / close detection unit 420, a storage structure 440 for storing luggage 430, and an open / close structure 450, which establish and communicate with the delivery person terminal 200 of the above.

Of these, the output device 405 is located outside the transport bag 400, and is a device for displaying appropriate content such as an advertisement to people around when the transport bag 400 is being transported by a delivery person.

The basic structure of the carrying bag 400 is the same as that of the existing bag, and it is assumed that the storage structure 440 and the opening / closing structure 450 described above are also general.

For example, the storage structure 440 corresponds to the inner space of various bags such as the handbag 400 illustrated in FIG. 5A, the tote bag 400 illustrated in FIG. 5B, and the rucksack 400 illustrated in FIG. 5C.

Further, the opening / closing structure 450 corresponds to an opening / closing mechanism in various bags such as a flap 450 in the handbag 400 illustrated in FIG. 5A, a tote bag 400 exemplified in FIG. 5B, and an opening / closing chuck 450 in a rucksack 400 illustrated in FIG. 5C.

The open / close detection unit 420 is sensors that detect the open operation of the open / close structure 450. For example, in the case of the handbag 400 of FIG. 5A, when the flap 450, which is an opening / closing structure, is pulled upward to open the storage structure 440, the magnet button that locks the flap 450 to the handbag body side comes into contact with the receiver. Are gone and they are separated from each other. Therefore, it can be assumed that the handbag 400 is provided with a proximity sensor that emits a predetermined signal according to the separation at the contact point as the open / close sensing unit 420. As the proximity sensor, an existing one may be appropriately adopted. Of course, the form of adopting such a proximity sensor is an example, and any one capable of detecting opening / closing can be appropriately adopted.

Further, in the storage device 401, at least the bag ID 410 and the opening / closing information 411 are stored in addition to the program 402 for implementing the functions required for the carrying bag 400 of the present embodiment. Of these, the bag ID 410 may store the bag ID 410 given by the delivery management device 100, or may be given in advance. Further, as will be described in detail later, there may be a situation where the transport bag 400 does not hold the opening / closing information 411. Further, the transport bag 400 may not hold the output device 405. When such an output device 405 is not held, the bag ID of the carrying bag 400 can be identified by the user in some way, such as by printing on the bag surface by an appropriate printing means or the like. Further, it can be assumed that the transport bag 400 has a structure in which the storage structure 440 can be separated from the main body.

--- Data structure example ---
Subsequently, the tables used by the delivery management device 100 of the present embodiment will be described. FIG. 6A shows an example of data configuration of the user DB 125 in this embodiment.

The user DB 125 of the present embodiment is a database accumulating information on potential delivery person candidates who can be the delivery person of the above-mentioned package, and stores at least action route information which is information on the action route of each delivery person candidate. ..

The data structure uses a user ID that uniquely identifies a delivery person candidate (including the situation of being a delivery person, of course) as a key, such as the nearest store, travel section, delivery record, attribute, and contact information. A collection of records consisting of data.
Of these, the nearest store indicates the identification information of the store 5 such as a convenience store, which is the closest to the place where the delivery person candidate is mainly located, such as the home or work place.

In addition, the moving section indicates a route when the delivery person candidate moves on a daily basis such as commuting to work or school, that is, an action route. The information on this travel section defines the departure point and the destination for each time such as morning, daytime, evening, and night. In addition, the information on the travel section is defined separately for "normal" regarding the most daily action route for the delivery candidate and "today" for planning an action route different from this "normal" action route. Is more preferable.

Further, the delivery record indicates the record information that the delivery person candidate actually carried out the baggage transportation managed by the delivery management device 100 from the standpoint of the delivery person. In FIG. 6A, as an example, a rating value based on a large number of deliveries in a predetermined period and a high completion rate is set as a delivery record.

For example, the number of deliveries undertaken by a delivery person in the past year is 50 points for 100 times or more, 25 points for 60 times or more and less than 100 times, 10 points for 20 times or more and less than 60 times, and 5 points for 5 times or more and less than 20 times. The percentage of completed deliveries is 95% or more, 50 points, 60% or more and less than 95%, 25 points, 20% or more and less than 60%, 10 points, 5% or more and less than 20%. It is assumed that 5 points are specified. When the total value of the above-mentioned number of times and each point of the completion rate is 90 to 100, the delivery record is "AAA", when it is 80 or more and less than 90, the delivery record is "AA", and when it is 70 or more and less than 80. , Delivery record is "A", if 55 or more and less than 70, delivery record is "B", if 30 or more and less than 55, delivery record is "C", if less than 30, delivery record is "D", etc. Prescribe. As another example, the delivery record may be a log of the date and time when the delivery person carried the package and the section.
In addition, the above-mentioned attributes are attributes related to the delivery person candidate, and indicate information such as gender, age, and preference.
In addition, the above-mentioned contact information indicates contact information such as an e-mail address of the delivery person candidate.

Subsequently, FIG. 6B shows an example of data configuration of the store DB 126 of the present embodiment. The store DB 126 of the present embodiment is a database that stores information on a store 5 that is a candidate location that can be used for delivery of luggage.
The data structure is a collection of records composed of data such as the nearest station and location, using the store name that uniquely identifies the store 5 as a key.

Subsequently, FIG. 6C shows a data configuration example of the bag management DB 127 of the present embodiment. The bag management DB 127 of the present embodiment is a database that stores information about the carrying bag 400.

The data structure is a collection of records composed of data such as a state, a current position, and a transaction of the transport bag 400, using a bag ID that uniquely identifies the transport bag 400 as a key.

Of these, the "state" indicates whether or not the transport bag 400 is in use, that is, a state in which the luggage 460 is stored. If it is stored, it will be "used", and if it is not stored, it will be "empty".

Further, the "current position" is information on the place where the transport bag 400 was last confirmed, and if it is received from the delivery requester or delivered from the delivery person and stored in the store 5. , The name of the corresponding store 5 is set. On the other hand, if the delivery person has taken it out of the store 5 and is transporting it, the coordinate values obtained from the GPS unit 210 of the delivery person terminal 200 that has established communication with the transport bag 400 are also added.

Further, the "transaction" is a transaction generated by the delivery management device 100 in response to an event such as receipt or delivery at the store 5 when the transport bag 400 is in use, that is, is being transported (in the delivery transaction DB 129 described later). ID of (stored). This transaction will indicate the status of the haul bag 400.

Further, FIG. 7A shows a data configuration example of the movement information DB 128 of the present embodiment. The movement information DB 128 of the present embodiment is a database that stores information on the movement section of the delivery person candidate whose information is stored in the above-mentioned user DB 125, and aggregates the number of people for each corresponding section.

The data structure is a collection of records consisting of data such as the number of people moving in each time zone such as morning, daytime, evening, etc., using the section name that uniquely identifies the section as a key.

For example, the value "1,032" of "moving personnel (morning)" regarding the section name "Totsuka-Akasaka" is "Totsuka" in "moving section (morning)" among the delivery person candidates whose information is stored in the user DB 125. -It is a value that counts those who have the value of "Akasaka".

Further, FIG. 7B shows an example of data configuration of the delivery transaction DB 129 of the present embodiment. The delivery transaction DB 129 of the present embodiment is a database accumulating transactions generated by the delivery management device 100 in response to an event such as receipt or delivery at the store 5 when the transport bag 400 is in use, that is, during transport. ..

The data structure uses an ID that uniquely identifies the transaction as a key, the section in which the transport bag 400 is transported (between each store 5), the delivery person in charge of transport, the state of the transport bag 400, and the transaction. It is a collection of records consisting of data such as the issue time of (example: event occurrence time). Of these, the value of "state" is a value set by the delivery management device 100 according to each event such as delivery or take-out of the transport bag 400 at the store 5.

Further, FIG. 7C shows an example of data configuration of the advertisement management DB 130 of the present embodiment. The advertisement management DB 130 of the present embodiment is a database that stores information on advertisement contents displayed by the output device 405 of the carrying bag 400.

The data structure is a collection of records composed of data such as the advertisement content, the content type, the storage destination, and the exposure record, using the CMID that uniquely identifies the advertisement content as a key.

Among these, the value of the actual exposure is the ID of the transaction issued for the transport bag 400 on which the advertisement content is displayed, the time when the advertisement content is displayed on the output device 405 of the transport bag 400, and the display thereof. Contains each information of the section made. These information are the "section" managed by the delivery management device 100 with respect to each transaction in the above-mentioned delivery transaction DB 129, that is, the carrying bag 400 during baggage transportation, the "state" in the section, and the "issue time" of the transaction. Alternatively, it is specified based on the delivery time of the advertisement information.

For example, as shown in FIG. 7C, it is assumed that the transaction "TR0001" is associated with the advertisement content "C001". At this time, the delivery management device 100 has the state "arrival" of the section "-Totsuka store", the issue time "07:30", and the section "Totsuka" in the record of the ID "TR0001" among the records of the delivery transaction DB129. Read the values of "Store-Akasaka store" status "Delivery" and issue time "08:01".

In this case, the delivery management device 100 receives the corresponding baggage at the "Totsuka store" by the delivery requester "U0005" at "07:30", and then at the "Totsuka store" by the delivery person "U0001" at "08: It is specified that the cargo was collected at "01". Further, since the "state" is "delivering", the transport bag 400 is specified not to have arrived at the "Akasaka store" which is the first stopover. That is, it can be determined that the transport bag 400 is being transported toward the "Akasaka store".

Therefore, if the delivery completion time is "09:11", the delivery management device 100 sets the elapsed time from the time "08:01" when the delivery person "U0001" starts carrying the transport bag 400 to "08:01". Calculate as "01:10", calculate this as the exposure time of the "Totsuka-Akasaka" section, and set these in the "Exposure record" column. In the example of FIG. 7C, this set value is shown as "{TR0001, 01:10, Totsuka-Akasaka}".

In addition, the exposure calculation may be calculated based on the delivery time of the advertisement. For example, regarding the transaction "TR0001", if the time when "CM1" is delivered is "08:02" and then "CM2" is delivered at "08:22", the exposure record of "CM1" is , "{TR0001, 00:20, Totsuka-Akasaka}" is entered. The exposure calculation is updated when the advertisement is delivered and the delivery is completed.

--- Outline of delivery management method ---
FIG. 8 is a diagram showing an outline of the delivery management method in the present embodiment. Here, the outline of the delivery management method in the present embodiment will be described. In the explanation here, not only the processing in the information processing device such as the delivery management device 100 and the delivery person terminal 200, but also the human operation such as the delivery requester, the delivery person, or the store staff of the store 5 is understood. It shall be explained for the sake of facilitation. The details of each process will be described later based on another flow or the like.

In the present embodiment, a person who wishes to carry the baggage, that is, a delivery requester operates the requester terminal 50 and notifies the delivery management device 100 of the delivery request. The delivery management device 100 receives this, refers to the information on the moving section of the user DB 125 and the information on the store DB 126, and executes the route setting.

This route setting is generated by combining the route from the above-mentioned delivery requester's designated receiving place to the receiving place of the package by the delivery partner as a moving section of the delivery person candidate between each of the stores 5 serving as a waypoint. It will be. When the route is determined in this way, a delivery transaction is generated and added to the delivery transaction DB 129.

Further, the delivery management device 100 distributes the route information set in this way to, for example, the delivery person terminal 200 of the delivery person candidate, and solicits applications for the delivery person terminal 200. The delivery person candidate browses the information on his / her own delivery person terminal 200, and executes the application operation according to his / her own idea. On the other hand, the delivery management device 100 determines a delivery person according to the above-mentioned application, and notifies the delivery person terminal 200 of the corresponding delivery person candidate. At this time, the delivery management device 100 also notifies the requester terminal 50 of the delivery requester that the route and the delivery person have been determined, and prompts the customer to bring the corresponding package to the nearest store 5 and receive the receipt process.

At the store 5, an appropriate person in charge such as a store staff hands the transport bag 400 to the above-mentioned delivery requester, and the delivery requester stores the luggage in the transport bag 400. The person in charge may receive the baggage and store it in the carrying bag 400.

At this time, the store staff uses the electronic stamp unit 310 to perform an electronic stamping operation on the display of the requester terminal 50 of the delivery requester. In this case, the delivery management device 100 receives a notification from the requester terminal 50 about such a consignment processing event, issues a transaction, and updates the delivery transaction DB 129.

In addition, the delivery person determined as described above (referred to as the “delivery person” at this point) goes to the store 5 where the above-mentioned receipt processing is performed, and collects the transportation bag 400 containing the luggage to be transported. , While carrying this, move to your own destination such as commuting destination. This destination is the store 5 at the stopover. Further, the store staff of the corresponding store 5 uses the electronic stamp unit 310 to perform an electronic stamping operation on the display of the delivery person terminal 200 of the delivery person. In this case, the delivery management device 100 receives a notification from the delivery person terminal 200 about such a collection processing event, notifies the delivery person terminal 200 of the bag ID of the transport bag 400, and issues a transaction to deliver the delivery transaction DB 129. To update.

Further, the delivery management device 100 appropriately obtains coordinate values from the GPS unit 210 of the delivery person terminal 200 of the delivery person with respect to the current position of the transportation bag 400 being carried by the delivery person toward the store 5 at the transit point. It is assumed that you are tracking. Alternatively, it may be tracked that the store 5 is the current position of the carrying bag 400 in accordance with the stamping operation by the electronic stamp unit 310 at the store 5.

It is preferable that the delivery management device 100 delivers appropriate advertising content to the transport bag 400 according to the position of the transport bag 400 and the attributes of the delivery person specified by the above-mentioned tracking operation. .. The advertisement content delivered in this way is received by the transport bag 400 via the delivery person terminal 200 and displayed on the output device 405.

After that, the above-mentioned delivery person visits the store 5 located near the destination as a transit point, delivers the above-mentioned luggage to the store 5, and completes his / her own transportation duty. The above-mentioned luggage delivered to the store 5 at the transit point is temporarily stored in the corresponding store 5 in a state of being stored in the carrying bag 400. Further, the store staff of the corresponding store 5 uses the electronic stamp unit 310 to perform an electronic stamping operation on the display of the delivery person terminal 200 of the delivery person. In this case, the delivery management device 100 receives a notification from the delivery person terminal 200 about such an event of the delivery completion process, issues a transaction, and updates the delivery transaction DB 129.

After that, another delivery person visits the corresponding store 5 to collect the goods, and the next stopover is the store 5 or the final destination is the receiving place (example: the receiving store specified by the delivery partner, and the delivery partner picks up the package). It will be transported and delivered in the same way to the store 5 (the place where it will be finally picked up). The parcel delivery in the relay format by such a delivery person is established, and the parcel of the delivery requester is received by the delivery partner. The above-mentioned delivery partner visits the store 5 at the receiving place and receives the corresponding package. Further, the above-mentioned baggage may be taken out from the carrying bag 400 by the delivery partner (recipient), or may be taken out from the carrying bag 400 by the person in charge of the store 5.

--- Sequence example 1 ---
Hereinafter, the actual procedure of the delivery management method in the present embodiment will be described with reference to the drawings. Various operations corresponding to the delivery management method described below are mainly realized by a program read by the delivery management device 100 into a memory or the like and executed. Then, this program is composed of the code for performing various operations described below.

FIG. 9 is a diagram showing a sequence example 1 of the delivery management method in the present embodiment. Here, the delivery management device 100 receives a delivery request for the package from the requester terminal 50 of the delivery requester, generates a delivery route in response to the processing, and determines the delivery person according to the delivery route. The process of performing the above will be described with respect to the flow of sequentially performing the processing before the start of transportation.

Of these, when receiving the delivery request, as shown in the flow of FIG. 10, the delivery management device 100 receives the above-mentioned delivery request from the requester terminal 50 (s10). At this time, the delivery management device 100 delivers the input screen 1300 (FIG. 13) for accepting the delivery request to the requester terminal 50, and acquires the delivery request information via the input screen 1300.

The contents of the delivery request received via the input screen 1300 include, for example, the name of the package, the identification information of the delivery partner who is the package recipient (example: user ID, name, etc.), and the identification information of the delivery requester (example: user ID). , Name, etc.) and shipping location (designated information of the receiving store).

In the present embodiment, the description will be made on the assumption that the above-mentioned delivery partner is a person who has been registered in the user DB 125 in advance, but the present embodiment is not limited to this. For example, the delivery request may not include the user ID of the delivery partner, but instead include the delivery partner's name and contact information (eg, email address).

Subsequently, the delivery management device 100 identifies the contact information in the user DB 125 using the user ID of the delivery partner obtained in the above-mentioned s10 as a key, and notifies the contact information that the package is scheduled to be delivered. (S11). As described above, when the contact information of the delivery partner is specified in s10, it is not necessary to search the contact information in the user DB 125.

On the other hand, the delivery partner views the above-mentioned notification on an appropriate terminal such as the delivery person terminal 200, and specifies the receiving place of the package required by the notification. As shown on the screen 1301 of FIG. 13, the above-mentioned notification is a pull-down menu that accepts the designation of the receiving place from the stores 5 such as convenience stores, in addition to the information on the package and the delivery requester that is the sender of the package. Includes an appropriate interface. Therefore, the delivery partner selects the receiving store, which is the receiving place, on this interface by operating his / her own terminal, and presses the "OK" button. By pressing this button, the specified contents of the receiving place are returned to the delivery management device 100.
In this case, the delivery management device 100 receives the reply regarding the receiving location from the terminal of the delivery partner described above, and stores this information in, for example, the memory 103 (s12).

Subsequently, the delivery management device 100 executes the delivery route setting process as shown in the flow of FIG. In this case, the delivery management device 100 sets the delivery route by combining the above-mentioned route from the receiving store to the receiving store as a moving section of the delivery person candidate between each of the stores 5 serving as a waypoint. ..

The delivery management device 100 collates the above-mentioned information on the receiving store and the receiving store with the store DB 126, and identifies the nearest station as "Totsuka", "Mitaka", or the like (s15).

Subsequently, the delivery management device 100 determines a relay route from "Totsuka" to "Mitaka" (s16). In this case, the delivery management device 100 refers to the movement information DB 128, records including the nearest station of the above-mentioned consignment store (“Totsuka” in the above example) as the “departure” station, and the nearest station of the receiving store. (In the case of the above example, "Mitaka") is specified in each "arrival" station. Further, the delivery management device 100 is a record in which the nearest station of the receiving store is included in the "departure" station among the specified records, and the "arrival" station is set as the waypoint, and this waypoint is set as the "departure" station. , Identify the "arrival" station that is the closest station to the above-mentioned receiving store.

In the case of the example shown in FIG. 11, the above-mentioned "Totsuka" is the "departure" station and the "arrival" station is "Akasaka", and "Totsuka" is the "departure" station and the "arrival" station is "Shinjuku". Two records can be identified. In addition, one of the above-mentioned records in which "Mitaka" is the "arrival" station and the "departure" station is "Akasaka" can be identified. However, of the above two records, the one whose "arrival" station is "Akasaka", that is, the one whose "arrival" station corresponds to the "departure" station of the above-mentioned receiving store, has "Totsuka" as "Totsuka". There are only records of "Akasaka" as the "departure" station and the "arrival" station. In other words, by using "Akasaka" as a stopover, it is possible to identify the section sequence that constitutes the relay route from the nearest station "Totsuka" of the receiving store to the nearest station "Mitaka" of the receiving store.

When a plurality of candidate records can be identified in such identification, the delivery management device 100 refers to the value in the moving personnel column of the corresponding record in the moving information DB 128, and identifies the one having the largest value.

Subsequently, the delivery management device 100 collates the information of the stations constituting the relay route with the store DB 126 based on the relay route specified in s16, and specifies the store 5 that the delivery person should visit as the collection of luggage and the delivery destination. (S17). For example, the store 5 closest to the "Akasaka" station included in the relay route is specified as the "Akasaka store" according to the store DB 126. In this s17, the delivery management device 100 generates a transaction in association with the above-mentioned store identification and registers it in the delivery transaction DB 129.

Next, the delivery management device 100 executes each process of recruiting and determining a delivery person, as shown in the flow of FIG. In this case, the delivery management device 100 searches the user DB 125 for a delivery person candidate whose movement section is each section (example: Totsuka-Akasaka, Akasaka-Mitaka) of the relay route determined in s15 to s17, and searches for the delivery person candidate of the user. The recruitment screen 1302 of FIG. 13 is delivered to the contact information (s18). The recruitment screen 1302 is a screen for soliciting a person who delivers the package. The delivery person candidate browses the recruitment screen 1302 on the delivery person terminal 200, and determines the application according to his / her own convenience and the like. To apply, press the "Apply" button on the recruitment screen 1302. In response to this pressing, the delivery person terminal 200 notifies the delivery person device 100 of an application notification regarding the delivery person candidate.
Subsequently, the delivery management device 100 determines a delivery person from among the delivery person candidates in the order of first-come-first-served basis or the quality of the delivery record (s19).
Further, the delivery management device 100 notifies the delivery person terminal 200 of each delivery person candidate who is an applicant of the determination result (result notification screen 1303 of FIG. 13) (s20).

Here, the delivery management device 100 updates the corresponding transaction of the delivery transaction DB 129 with respect to the relay route corresponding to the above-mentioned package delivery request in response to the decision of the delivery person in s19 (s21). The delivery management device 100 may generate a record and store it in the delivery transaction DB 129 when the delivery request is received from the delivery requester. The record at this point is in a state in which all user IDs (user IDs of the delivery person determined in s19) in the "delivery person" column are set, as shown in the delivery transaction DB 129 of FIG. So, in each "Status" column, the value is "Undelivered". This is because, at this point, the relevant package has not been received from the delivery requester.

The delivery management device 100 may not execute the transaction generation in the above-mentioned s17, but may generate and store a record in the delivery transaction DB 129 regarding the relay route corresponding to the above-mentioned package delivery request in the s21.

Further, the delivery management device 100 receives the completion of the acceptance processing for the delivery request by the processing up to this point, notifies the requester terminal 50 of the above-mentioned delivery requester to that effect (s22), and temporarily ends the processing. do. This notification informs the delivery requester that the relay route and the delivery person have been decided, and prompts the delivery requester to bring the relevant baggage to the receiving store and receive the receiving processing. This receiving process will be described in the following sequence.

--- Sequence example 2 ---
FIG. 14 is a diagram showing a sequence example 2 of the delivery management method in the present embodiment, and FIG. 15 is a flow example showing the details thereof. Here, it is first assumed that the delivery requester visits the receiving store with the baggage in accordance with the above-mentioned notification of s22.

At the consignment store, an appropriate person in charge, such as the store staff, receives the delivery request offer while being shown the display screen of the requester terminal 50 (eg, the notification screen at s22) from the above-mentioned delivery requester. Hand the carrying bag 400 to the delivery requester. On the other hand, the delivery requester receives the carrying bag 400 and stores the package in the carrying bag 400. The person in charge of the store 5 may store such luggage.

At this time, the requester terminal 50 of the delivery requester establishes short-range wireless communication with the transport bag 400, acquires the bag ID from the transport bag 400, and holds it in its own storage device.

Further, the above-mentioned requester terminal 50 transmits a receipt request to the delivery management device 100 when the bag ID is acquired and held. The consignment request includes identification information (eg, user ID) of the delivery requester, location information (obtained from the GPS unit included in the requester terminal 50), and bag ID.

On the other hand, the delivery management device 100 receives the receipt request (s20) and delivers the data of the predetermined display screen including the bag ID described above to the requester terminal 50 (s21). At this time, the requester terminal 50 transfers the data on the display screen described above to the transport bag 400 and displays it. Further, the delivery requester hands the transport bag 400 on which the display screen is displayed to the store staff described above, displays the display screen on the display of the requester terminal 50 or the like, and presents the display screen to the store staff.

In this case, the store staff of the consignment store operates the electronic stamp unit 310 provided in the store 5 and performs an electronic stamping operation on the display of the requester terminal 50 as illustrated on the screen 2400 of FIG. And. The requester terminal 50 that has received this electronic stamping operation notifies the delivery management device 100 to that effect.

On the other hand, the delivery management device 100 receives the notification regarding the electronic stamping operation, updates the transaction data, and updates the bag management DB 127 (s22). As shown in FIG. 15, the delivery management device 100 in this case has already been generated for the corresponding delivery request in the above-mentioned s21 in the transaction column of the record relating to the next managed transport bag 400 in the bag management DB 127. -Set the ID of the updated transaction.

Further, the delivery management device 100 updates the value in the "status" column of the record of the corresponding transaction from "undelivered" to "arrival" in the delivery transaction DB 129.

Further, as shown in the screen 2401 of FIG. 25, the delivery management device 100 transmits a notification requesting collection to the delivery person terminal 200 of the delivery person in the corresponding section (s23), and ends the process. The processing after the notification of this pickup request will be described in the following sequence.

--- Sequence example 3 ---
FIG. 16 is a diagram showing a sequence example 3 of the delivery management method in the present embodiment. Here, the collection process in response to the above-mentioned collection request and the associated processing of advertisement distribution and tracking will be described with reference to the flow examples of FIGS. 17 to 18 as appropriate.

In this case, the delivery management device 100 extracts the information regarding the above-mentioned transport bag 400 from the bag management DB 127 if there is a request for collection information from the delivery person terminal 200 (s30) in accordance with the above-mentioned notification of the collection / delivery request. (S31), this is delivered as pickup information (screen 2402 in FIG. 25) (s32).

On the other hand, the delivery person who browses this goes to the corresponding store 5 and displays the bag ID on the delivery person terminal 200 and presents it to the store staff in order to receive the carrying bag 400 in which the corresponding baggage is stored. The store staff confirms the bag ID, carries out the carrying bag 400 displaying the same ID from the backyard or the like, and hands it to the delivery person.

At this time, the delivery person terminal 200 of the delivery person establishes short-range wireless communication with the above-mentioned carrying bag 400, acquires the bag ID, and collates with the bag ID held by itself. I do. If the delivery person terminal 200 succeeds in this collation, for example, the delivery person terminal 200 displays a screen to that effect. The store staff who confirmed this screen display operates the electronic stamp unit 310 provided in the store to execute the electronic stamping operation. The delivery person terminal 200 that has received this electronic stamping operation notifies the delivery management device 100 of a pickup notification including that fact. The pickup notification includes each value of the bag ID, the position information (value obtained from the GPS unit 210 of the delivery person terminal 200), and the electronic stamp.

On the other hand, the delivery management device 100 receives the above-mentioned pickup notification (s33) and executes the update of the bag management DB 127 and the delivery transaction DB 129 (s34). As shown in FIG. 17, the delivery management device 100 in this case receives the pickup received in the above-mentioned s33 in the "current position" column of the record relating to the transport bag 400 which is the next pickup target in the bag management DB 127. Set the location information indicated by the notification.

Further, the delivery management device 100 updates the value in the "status" column of the corresponding section (example: Totsuka store-Akasaka store) of the record of the corresponding transaction from "undelivered" to "delivering" in the delivery transaction DB 129. ..

Subsequently, the delivery management device 100 receives the above-mentioned collection notification and executes the distribution of the advertisement content. In this case, the delivery management device 100 determines the advertisement content to be delivered by, for example, referring to the attribute of the relevant delivery person in the user DB 125 and applying the attribute to a predetermined advertisement determination algorithm (s40).

This algorithm is an algorithm for selecting advertising content that matches the delivery person's gender, age group, hobbies, tastes, etc. Specifically, the advertising content indicated by the value in the "Profile" column of the advertising management DB 130. Assume a matching engine between the object of appeal (eg cosmetics) and the attributes of the delivery person. For example, if the pre-defined "Profile" that matches the attributes such as gender: female, age group: 20-40s, preference: make-up is "cosmetics", the advertising content of CMID "C001" is specified. It becomes.

Next, the delivery management device 100 acquires the advertisement content determined in s40 based on the value in the "storage destination" column of the advertisement management DB 130, and delivers this to the delivery person terminal 200 of the delivery person (s41). On the other hand, the above-mentioned delivery person terminal 200 receives the advertisement content, transfers the advertisement content to the transport bag 400 for which short-range wireless communication is being established, and displays the advertisement content.
It is preferable that the delivery management device 100 performs an update process (s42) on the exposure record of the advertisement content in connection with the distribution of the advertisement content.

In this case, the delivery management device 100 refers to the delivery transaction DB 129, and identifies that the corresponding package is collected at the “Totsuka store” by the delivery person “U0001”, for example, at “08:01”. Further, since the "state" is "delivering", the transport bag 400 is specified not to have arrived at the "Akasaka store" which is the first stopover. That is, it can be determined that the transport bag 400 is being transported toward the "Akasaka store".

Therefore, if the current time is "09:11", the delivery management device 100 sets the elapsed time from the time "08:01" when the delivery person "U0001" starts carrying the carrying bag 400 to "01". : 10 ”is calculated, this is calculated as the exposure time of the“ Totsuka-Akasaka ”section, and these are set in the“ Exposure record ”column. In the example of FIG. 18, this set value is shown as "{01:10, Totsuka-Akasaka}".

On the other hand, the delivery management device 100 executes the tracking process in parallel with the above-mentioned advertisement delivery process. In this case, the delivery management device 100 acquires the information on the current position of the above-mentioned transport bag 400 from the delivery person terminal 200, and updates the value in the "current position" column of the record of the corresponding transport bag 400 in the bag management DB 127. (S35).

It is also preferable that the information on the current position obtained by such tracking processing is also used when determining the advertisement content to be distributed (s40). For example, the current position of the transport bag 400 corresponds to a street famous for many people with high fashion sensitivity, and the attributes of the delivery person who is traveling with the transport bag 400 are "fashion lover" and " In the case of "women", it can be assumed that high-brand fashion-related content is selected as the advertising content to be distributed.

The advertisement content delivered in this way is transferred from the delivery person terminal 200 to the carrying bag 400 and displayed on the output device 405. As an example of the output form of the advertisement content, those shown in FIGS. 19A to 19D can be assumed.

For example, in the output form shown in FIG. 19A, only the advertisement content is output. On the other hand, in the output form shown in FIG. 19B, the bag ID is superimposed on the advertisement content and output. Alternatively, in the output form shown in FIG. 19C, a two-dimensional code or the like indicating the location of further information of the appeal target product is superimposed and output on the advertisement content. In the output form shown in FIG. 19D, the advertisement content is not displayed and only the bag ID is displayed. This is an output form adopted in the carrying bag 400 in which luggage is stored, which is stored in the store 5 such as a receiving store or a waypoint.

--- Sequence example 4 ---
FIG. 20 is a diagram showing a sequence example 4 of the delivery management method in the present embodiment. Here, regarding the processing when the delivery person who has passed the collection as described above brings the carrying bag 400 to the store 5 or the receiving store at the transit point, the flows of FIGS. 21A to 21B and 22 are also shown. It will be explained while using it.

In this case, it is assumed that the delivery person carrying the carrying bag 400 can view the screen 2403 (FIG. 25) on the delivery person terminal 200, which can confirm the information necessary for delivery such as the delivery destination and the delivery deadline.

Here, it is assumed that the above-mentioned delivery person arrives at the store 5 at the transit point, which is the delivery destination. Further, it is assumed that the delivery person operates the delivery person terminal 200 and transmits a display request for the bag ID to the delivery management device 100. This display request includes each value of the user ID of the delivery management and the bag ID of the carrying bag 400. Instead of the delivery person operating the delivery person terminal 200 to transmit the display request in this way, the delivery management device 100 determines the store 5 at the transit point according to the tracking result of the current position of the transport bag 400. It is preferable that the bag ID display process (s51 described later) of the transport bag 400 is automatically executed when the transport bag 400 approaches within a certain distance.

The delivery management device 100 receives the above-mentioned display request (s50), and for example, the delivery transaction DB 129 has a record of the relevant delivery person, and the bag management DB 127 has a record of the corresponding transport bag 400. After confirming that the "status" column is "in use" and a significant value is set in the "transaction" column, the display instruction of the bag ID of the transport bag 400 is returned to the delivery person terminal 200 (s51). ).

At this time, the delivery person terminal 200 of the delivery person establishes short-range wireless communication with the above-mentioned carrying bag 400, acquires the bag ID, and collates with the bag ID held by itself. I do. If the delivery person terminal 200 succeeds in this collation, for example, the delivery person terminal 200 displays a screen to that effect. Further, in this state, the delivery person hands the carrying bag 400 to the store staff.

On the other hand, the store staff who received the transport bag 400 from the delivery person and confirmed the screen display of the delivery person terminal 200 operates the electronic stamp unit 310 provided in the store to execute the electronic stamping operation.

The delivery person terminal 200 that has received this electronic stamping operation notifies the delivery management device 100 of a delivery completion notification (see screen 2404 of FIG. 25) including that fact. In this delivery completion notification, each value of the bag ID, the location information (example: the location information known in advance in the corresponding store 5 or the value obtained from the GPS unit 210 of the delivery person terminal 200), and the electronic stamp. Is included.

Subsequently, the delivery management device 100 receives the above-mentioned delivery completion notification (s60), transmits a display instruction of the bag ID to the above-mentioned delivery person terminal 200 (s61), and uses the carrying bag 400 for the bag ID. Display processing.

Further, the delivery management device 100 executes the update processing of the bag management DB 127 and the delivery transaction DB 129 when the above-mentioned transport bag 400 arrives at the store 5 at the waypoint (s62). In this update process, the value in the "current position" column is updated to the location information of the store 5 (example: Akasaka store) where the luggage arrived in the record of the corresponding transport bag 400 in the bag management DB 127. Further, in the record of the corresponding transaction in the delivery transaction DB 129, the value in the "status" column is updated from "delivering" to "arrival".

Subsequently, the delivery management device 100 notifies that the package has arrived at the store 5 at the transit point and prompts the customer to collect the package and start the transportation of the next section, and sets the store 5 at the transit point as the collection location. The delivery person terminal 200 of the next delivery person is notified (s63), and the process is terminated. When the store 5 where the package arrives is the receiving store, the above-mentioned arrival notification partner is the delivery partner. In that case, the above-mentioned notification becomes a notification (screen 2500 in FIG. 26) requesting to go to the receiving store and receive the corresponding baggage.

--- Sequence example 5 ---
FIG. 23 is a diagram showing a sequence example 5 of the delivery management method in the present embodiment. Here, the process when the delivery partner goes to the receiving store and receives the package from the delivery requester will be described with reference to the flow example of FIG. 24.

In this case, the delivery management device 100 delivers the above screen 2500 (FIG. 26) on the premise that the delivery partner, that is, the recipient's terminal (hereinafter, the recipient is a delivery candidate and the delivery person terminal 200 is provided). It is assumed that the recipient performs a predetermined operation on the delivery person terminal 200 in response to the notification to the person terminal 200) and requests the information for receiving the package. The request includes the recipient's user ID (eg, U0004).

The delivery management device 100 receives the above-mentioned request (s70), uses the user ID included in the request as a key, and identifies the transport bag 400 to be received from the delivery transaction DB 129 and the bag management DB 127 (s71). In this case, the delivery management device 100 searches the delivery transaction DB 129 using the user ID "U0004" as a key, and specifies the ID of the transaction for which the corresponding value is set in the "delivery person" column. Further, the delivery management device 100 searches the bag management DB 127 using the ID of this transaction as a key, identifies a record in which the corresponding value is set in the "transaction" column, and starts from the "bag ID" column of this record. The bag ID "B0001" will be obtained.

Subsequently, the delivery management device 100 notifies the delivery person terminal 200 of the above-mentioned recipient of the delivery information including the bag ID (s72). On the other hand, the delivery person terminal 200 receives the delivery information, displays the bag ID included in the delivery information on the output device 206, and presents the bag ID to the store staff of the receiving store.

On the other hand, the store staff who browses this confirms the bag ID, carries out the carrying bag 400 displaying the same ID from the backyard or the like, and hands it to the recipient.

At this time, the delivery person terminal 200 of the recipient establishes short-range wireless communication with the above-mentioned carrying bag 400, acquires the bag ID, and collates with the bag ID held by itself. I do. If the delivery person terminal 200 succeeds in this collation, for example, the delivery person terminal 200 displays a screen to that effect.

The store staff who confirmed this screen display operates the electronic stamp unit 310 provided in the store to execute the electronic stamping operation. The delivery person terminal 200 that has received this electronic stamping operation notifies the delivery management device 100 of a receipt completion notification including that fact. The receipt completion notification includes each value of the bag ID, the location information (value obtained from the GPS unit 210 of the delivery person terminal 200), and the electronic stamp.

The above-mentioned recipient takes out the luggage from the carrying bag 400 and returns the carrying bag 400 to the store staff. In this case, the store staff may take out the package from the carrying bag 400 and hand the package to the recipient.

On the other hand, the delivery management device 100 receives the above-mentioned receipt completion notification (s73) and executes the update of the bag management DB 127 and the delivery transaction DB 129 (s74).

In this case, as shown in FIG. 24, in the bag management DB 127, the delivery management device 100 receives the pickup received in the above-mentioned s73 in the "current position" column of the record relating to the transport bag 400 to be received next. Set the location information indicated by the notification.

Further, the delivery management device 100 updates the value in the "status" column of the corresponding section (example: Mitaka store-) of the record of the corresponding transaction from "undelivered" to "arrival" in the delivery transaction DB 129.

--- Sequence example 6 ---
FIG. 27 is a diagram showing a sequence example 6 of the delivery management method in the present embodiment. Here, unlike the above-mentioned sequence examples 1 to 6, FIGS. 28A to 28B are used for an example in which it is detected that the carrying bag 400 in which the luggage is stored has been opened and this is applied to delivery management. I will explain while. However, for the sake of brevity, a configuration different from the cases of Sequence Examples 1 to 6 described above will be described.

In this case, the transport bag 400 determines at regular intervals whether there is a delivery person terminal 200 for which short-range wireless communication is being established, that is, whether there is a delivery person terminal 200 capable of communicating in the vicinity. (S280).

Further, in parallel with this, when the opening / closing detection event occurs in the open / close detection unit 420, the transport bag 400 executes a predetermined process based on the latest determination result in s280.

That is, when the transport bag 400 can communicate with the delivery person terminal 200 (s280: y), the delivery is establishing short-range wireless communication with the bag ID of the transport bag 400 and the fact that there is an "open" event. Notify the human terminal 200 (s281).

On the other hand, when communication with the delivery person terminal 200 is not possible (s280: n), the transport bag 400 stores the bag ID of the transport bag 400 and the fact that there is an "open" event in its own memory or other storage means. (S282), and wait until the next determination of s280. That is, when the delivery person terminal 200 capable of communicating is present at the time of executing the next s280, short-range wireless communication is established with the bag ID of the carrying bag 400 and the fact that there is an "open" event, as in the case of s281. Notify the delivery person terminal 200 inside (s290). The transport bag 400 that has given such a notification clears the information on the open event held in the memory or the like (s291), and ends the process.

On the other hand, the delivery person terminal 200 obtains the information on the current position from the GPS unit 210, and then manages the delivery of the above-mentioned information on the opening event and the value of the bag ID of the carrying bag 400, including the information on the current position. The device 100 shall be notified.

On the other hand, the delivery management device 100 acquires the information of the opening event in the transport bag 400 via the above-mentioned delivery person terminal 200, and in the "event" column of the corresponding transaction of the delivery transaction DB 129 (see FIG. 29), For example, the value of "store" or "delivery person", which is the place where the opening event occurs, is set based on the above-mentioned information on the current position. If the information of the current position corresponds to the position of the store 5, the delivery person will carry the bag 40, such as a "store" or a street different from the store 5.
If it corresponds to the moving route with 0, it will be "Distribution".

--- Sequence example 7 ---
FIG. 30 is a diagram showing a sequence example 7 of the delivery management method in the present embodiment. Here, a case where the occurrence of an “open” event is detected and the processing corresponding to the occurrence of the “open” event is performed during the pickup processing will be described with reference to the flows of FIGS. 31 and 32.

Here, the delivery management device 100 acquires information from the delivery person terminal 200 regarding the occurrence of the “open” event during the pickup process, as in the sequence example 6 described above (s310). However, in this case, the relevant information will be obtained upon notification of the completion of collection.

When information is obtained about the occurrence of the "open" event, the delivery management device 100 sets the value in the "event" column in the record of the corresponding transaction in the delivery transaction DB 129, for example, from "not yet" to "store / open". Is updated (s311).

Further, also in the tracking process, when the delivery management device 100 obtains information about the occurrence of the "open" event as described above, the delivery management device 100 records the "event" in the record of the corresponding transaction in the delivery transaction DB 129. The value in the "" column is updated from, for example, "not yet" to "distributed / opened" (s320).

--- Sequence example 8 ---
FIG. 33 is a diagram showing a sequence example 8 of the delivery management method in the present embodiment. Here, a case in which the above-mentioned processing related to the occurrence of the “open” event is performed even in the processing associated with the operation of receiving the package by the recipient will be described with reference to the flow of FIG. 34.

Here, the delivery management device 100 acquires information from the delivery person terminal 200 regarding the occurrence of the "open" event accompanying the receipt of the package by the recipient (s340), as in the above sequence examples 6 and 7. However, in this case, the relevant information will be obtained upon notification of the completion of receipt.

When the information about the occurrence of the "open" event is obtained here, the delivery management device 100 updates the "status" column to "arrival" in the record of the corresponding transaction in the delivery transaction DB 129, and at the same time, in the "event" column. The value is updated, for example, from "not yet" to "store / open" (s341).

Although the best mode for carrying out the present invention has been specifically described above, the present invention is not limited to this, and various modifications can be made without departing from the gist thereof.
According to the present embodiment, it is possible to provide a delivery service of appropriate quality at a low cost.

The description herein reveals at least the following: That is, in the delivery management system of the present embodiment, the storage device further stores the advertisement data to be displayed on the predetermined delivery medium accommodating the package, and the arithmetic device further stores the advertisement data to be displayed on the delivery medium. Based on at least one of the attributes of the baggage, the delivery person, the current position of the baggage, the current time zone, and the number of packages within a predetermined distance from the baggage, or a combination thereof. A process of selecting from an apparatus, delivering the advertisement data to the terminal of the delivery person in charge of relay transportation of the package, and further executing a process of displaying the advertisement data on the delivery medium or the terminal communicably connected to the terminal. May be.

According to this, by making the advertisement displayed on the delivery medium carried by the delivery person appropriate based on various attributes, the advertising effect can be made appropriate, and the needs of both the delivery person and the advertiser can be adjusted. Can respond to. Therefore, the advertising fee that can be surely obtained from such an advertiser can be used as a source of the package delivery fee. As a result, it becomes possible to provide a delivery service of appropriate quality at a lower cost.

Further, in the delivery management device of the present embodiment, the arithmetic unit delivers information for accessing a predetermined content to the delivery person's terminal as advertising data to be displayed on the delivery medium, and the delivery medium or the terminal. It may be displayed by.

According to this, the delivery person not only directly exposes the advertisement content to the person (who is the target of the advertisement) or the delivery person himself / herself around the delivery medium being transported, but also provides the above-mentioned access information. By delivering (eg, transmitting an appropriate radio wave such as a beacon radio wave indicating the URL of the advertising site), it is possible to display the advertising site or the like on the possessed terminal of the person. Therefore, the advertising effect will be significantly enhanced to accurately meet the needs of the advertiser, and an appropriate advertising fee that can be surely obtained from such an advertiser can be used as a source of the package delivery fee. As a result, it becomes possible to provide a delivery service of appropriate quality at a lower cost.

Further, in the delivery management device of the present embodiment, the arithmetic unit delivers identification information of at least one of the baggage or the delivery medium accommodating the baggage to the terminal of the selected delivery person, and at a predetermined timing. It may be said that the process of displaying on the terminal is further executed.

According to this, only the genuine delivery person to whom the delivery management device has delivered the identification information can present the identification information to the clerk at the waypoint or the receiving place of the store and receive the authentication procedure. It becomes. As a result, it becomes possible to provide a delivery service of more appropriate quality at a low cost.

Further, in the delivery management device of the present embodiment, the arithmetic unit delivers the identification information of the delivery medium in accordance with the receiving event in which the package housed in the predetermined delivery medium is received at the receiving place. With the delivery event when the delivery medium obtained from the delivery requester's terminal communicably connected to the medium and accommodating the package is carried by the delivery person to the waypoint or the receiving place, the said The identification information of the delivery medium is acquired from the terminal of the delivery person communicably connected to the delivery medium, and the correctness of the delivery medium is obtained by matching the identification information with the identification information obtained in connection with the consignment event. It may be said that the process of determining the above is further executed.

According to this, the authenticity of the delivery medium (accommodating the luggage) carried by the delivery person can be confirmed at each stage of occurrence of each event. As a result, it becomes possible to provide a delivery service of more appropriate quality at a low cost.

Further, in the delivery management device of the present embodiment, the storage device further stores the information of the movement time zone in which the delivery person candidate moves along the action route as the action route information, and the arithmetic unit is a calculation device. When selecting the delivery person, the delivery person may include the waypoint in the action route and may be selected so that the route can be configured by an action route whose travel time zones are consistent with each other.

According to this, it is possible to select a delivery person so that relay transportation can be smoothly performed between each delivery person, taking into consideration the time zone of the daily routine of the delivery person candidate such as commuting to work or school. As a result, it becomes possible to provide delivery services of appropriate quality at low cost.

Further, in the delivery management device of the present embodiment, the arithmetic unit detects a time lag from the designated delivery schedule by the delivery requester or a matching lag of the travel time zone between the action routes by a predetermined algorithm. If this is the case, the identification of the waypoint and the selection of the delivery person may be re-executed.

According to this, even if there is a possibility of delivery delay due to the delivery person or transportation conditions, it is possible to deal with it, and by extension, it is possible to provide a delivery service of appropriate quality at low cost. Become.

Further, in the delivery management device of the present embodiment, the arithmetic unit is associated with the delivery medium when a predetermined sensing means of the delivery medium detects an opening event in the opening / closing structure of the delivery medium containing the baggage. A process of acquiring the identification information of the delivery medium and the information of the open event from the terminal of the delivery person connected communicably and storing the information in association with the position information of the delivery medium in the route is further executed. It may be a thing.

According to this, it becomes possible to monitor the occurrence of an opening event of the delivery medium suspected of being fraudulently taking out the package from the delivery medium, and by extension, it becomes possible to provide a delivery service of appropriate quality at a low cost.

Further, in the delivery management device of the present embodiment, the arithmetic unit corresponds to a situation in which the delivery medium does not have a terminal of the delivery person who can communicate at the time of the detection, and the information of the open event is stored in its own storage means. Is stored, the identification information of the delivery medium and the information of the open event may be acquired from the terminal of the delivery person who is communicatively connected to the delivery medium thereafter.

According to this, in a situation where the delivery person's terminal does not exist, such as a store at a transit point, it is possible to detect the act of taking out the package from the delivery medium by the store clerk, etc., and by extension, the quality is more appropriate. Delivery service can be provided at low cost.

Further, in the delivery management method of the present embodiment, the information processing device further stores the advertisement data to be displayed on the predetermined delivery medium accommodating the baggage in the storage device, and the advertisement to be displayed on the delivery medium. The data is based on at least one of the attributes of the baggage, the delivery person, the current position of the baggage, the current time zone, and the number of packages within a predetermined distance from the baggage, or a combination thereof. A process of selecting from a storage device, delivering the advertisement data to the terminal of the delivery person in charge of relay transportation of the package, and displaying the advertisement data on the delivery medium or the terminal communicably connected to the terminal is further executed. , May be.

Further, in the delivery management method of the present embodiment, the information processing device delivers information for accessing a predetermined content to the terminal of the delivery person as advertisement data to be displayed on the delivery medium, and the delivery medium or the said. It may be displayed on the terminal.

Further, in the delivery management method of the present embodiment, the information processing device delivers identification information of at least one of the package and the delivery medium accommodating the package to the terminal of the selected delivery person, and a predetermined value is provided. The process of displaying on the terminal at the timing may be further executed.

Further, in the delivery management method of the present embodiment, the information processing device provides the identification information of the delivery medium with the receipt event in which the package housed in the predetermined delivery medium is received at the receipt place. In connection with a delivery event when the delivery medium obtained from the delivery requester's terminal communicably connected to the delivery medium and containing the package is carried by the delivery person to the waypoint or the receiving place. The identification information of the delivery medium is acquired from the terminal of the delivery person communicably connected to the delivery medium, and the correctness of the delivery medium is obtained by matching the identification information with the identification information obtained in connection with the consignment event. The process of determining the suspicion may be further executed.

Further, in the delivery management method of the present embodiment, the information processing device further stores the information of the movement time zone in which the delivery person candidate moves along the action route as the action route information in the storage device. When selecting the delivery person, the delivery person may include the waypoint in the action route and may be selected so that the route can be configured by an action route whose travel time zones are consistent with each other.

Further, in the delivery management method of the present embodiment, the information processing apparatus uses a predetermined algorithm to determine a time lag from the delivery schedule designated by the delivery requester or a matching lag of the travel time zone between the action routes. If it is detected, the identification of the waypoint and the selection of the delivery person may be re-executed.

Further, in the delivery management method of the present embodiment, when the information processing device detects an opening event in the opening / closing structure of the delivery medium accommodating the baggage, the delivery medium is detected by a predetermined sensing means of the delivery medium. Further, a process of acquiring the identification information of the delivery medium and the information of the open event from the terminal of the delivery person connected communicably with the delivery medium and storing the information in association with the position information of the delivery medium in the route is further executed. You may do.

Further, in the delivery management method of the present embodiment, the information processing device corresponds to a situation in which the delivery person's terminal with which the delivery medium can communicate at the time of sensing does not exist, and the opening event is stored in its own storage means. When the information is stored, the identification information of the delivery medium and the information of the open event may be acquired from the terminal of the delivery person who is communicably connected to the delivery medium thereafter.

1 Network 5 Store 50 Requester Terminal 100 Delivery Management Device 101 Storage Device 102 Program 103 Memory 104 Arithmetic Logic Unit 105 Network IF
125 User DB (action route information)
126 Store DB (location candidate information)
127 bag management DB
128 Movement information DB
129 Delivery transaction DB
130 Advertising management DB
200 Delivery person terminal 201 Storage device 202 Program 203 Memory 204 Arithmetic device 205 Input device 206 Output device 207 Network IF
208 Near Field Communication Unit 209 User ID
210 GPS unit 300 Store terminal 310 Electronic stamp unit 400 Transport bag (delivery medium)
401 Storage device 402 Program 403 Memory 404 Arithmetic unit 405 Output device 406 Near field communication unit 410 Bag ID
411 Open / close information 420 Open / close detection unit 430 Luggage 440 Storage structure 450 Open / close structure

Claims (14)

A storage device that stores action route information, which is information on the action route of each candidate for a parcel delivery person, and location candidate information, which is information on each candidate for a place that can be used for parcel delivery.
From the receiving place to the receiving place based on the information of the receiving place where the delivery requester accepts the package to be delivered, the information of the receiving place where the delivery partner of the package receives the package, and the place candidate information. A process of specifying a waypoint included in a route from the location candidate information, a process of selecting a delivery person including the waypoint in the action route so that the route can be constructed by the action route , and a process of selecting the selected delivery person. An arithmetic unit that delivers identification information of at least one of the parcel or the delivery medium accommodating the parcel to the terminal, and executes a process of displaying the parcel on the terminal at a predetermined timing.
A delivery management device characterized by including. The arithmetic unit
The baggage housed in the predetermined delivery medium acquires the identification information of the delivery medium from the terminal of the delivery requester communicably connected to the delivery medium in accordance with the consignment event received at the consignment place. death,
With the delivery event when the delivery medium accommodating the package is carried to the waypoint or the receiving place by the delivery person, the identification information of the delivery medium is communicably connected to the delivery medium. The process of determining the correctness of the delivery medium is further executed based on the match between the identification information obtained from the delivery person's terminal and the identification information obtained in connection with the consignment event.
The delivery management device according to claim 1. The storage device is
Further storing the advertising data to be displayed in the predetermined delivery medium containing the package,
The arithmetic unit
The advertising data to be displayed on the delivery medium is at least one of the attributes of the package, the delivery person, the current position of the package, the current time zone, and the number of packages within a predetermined distance from the package. The delivery medium or the terminal that is selected from the storage device based on the combination thereof, distributes the advertisement data to the terminal of the delivery person in charge of relay transportation of the package, and is communicably connected to the terminal. The process to be displayed in is further executed.
The delivery management device according to claim 1. The arithmetic unit
As the advertisement data to be displayed on the delivery medium, information for accessing a predetermined content is delivered to the delivery person's terminal and displayed on the delivery medium or the terminal.
The delivery management device according to claim 3. The storage device is
As the action route information, information on the travel time zone in which the delivery person candidate moves along the action route is also stored.
The arithmetic unit
When selecting the delivery person, the delivery person includes the waypoint in the action route, and the delivery person is selected so that the route can be configured by the action route whose travel time zones are consistent with each other.
The delivery management device according to claim 1. The arithmetic unit
When a predetermined sensing means of the delivery medium detects an opening event in the opening / closing structure of the delivery medium containing the package, the delivery medium is communicably connected to the delivery medium from the delivery person's terminal. The processing of acquiring the identification information of the above and the information of the opening event and storing the information in association with the position information of the delivery medium in the route is further executed.
The delivery management device according to claim 1. The arithmetic unit
When the delivery medium corresponds to a situation in which there is no terminal of the delivery person who can communicate at the time of the detection and stores the information of the open event in its own storage means, it is connected to the delivery medium so as to be communicable thereafter. The identification information of the delivery medium and the information of the opening event are acquired from the terminal of the delivery person.
The delivery management device according to claim 6. An information processing device equipped with a storage device that stores action route information that is information on the action route of each candidate for a parcel delivery person and information on a location candidate that is information on each of the place candidates that can be used for parcel delivery.
From the receiving place to the receiving place based on the information of the receiving place where the delivery requester accepts the package to be delivered, the information of the receiving place where the delivery partner of the package receives the package, and the place candidate information. A process of specifying a waypoint included in a route from the location candidate information, a process of selecting a delivery person including the waypoint in the action route so that the route can be constructed by the action route , and the selected delivery person. Distribute at least the identification information of the package or the delivery medium accommodating the package to the terminal, and execute a process of displaying the identification information on the terminal at a predetermined timing.
A delivery management method characterized by that. The information processing device
The baggage housed in the predetermined delivery medium acquires the identification information of the delivery medium from the terminal of the delivery requester communicably connected to the delivery medium in accordance with the consignment event received at the consignment place. death,
With the delivery event when the delivery medium accommodating the package is carried to the waypoint or the receiving place by the delivery person, the identification information of the delivery medium is communicably connected to the delivery medium. Further, a process of determining the correctness of the delivery medium is further executed based on the match between the identification information obtained from the delivery person's terminal and the identification information obtained in connection with the consignment event.
8. The delivery management method according to claim 8. The information processing device
In the storage device, advertisement data to be displayed on a predetermined delivery medium containing the package is further stored.
The advertising data to be displayed on the delivery medium is at least one of the attributes of the package, the delivery person, the current position of the package, the current time zone, and the number of packages within a predetermined distance from the package. The delivery medium or the terminal that is selected from the storage device based on the combination thereof, distributes the advertisement data to the terminal of the delivery person in charge of relay transportation of the package, and is communicably connected to the terminal. Further execute the process to be displayed in
8. The delivery management method according to claim 8. The information processing device
As advertising data to be displayed on the delivery medium, information for accessing a predetermined content is delivered to the delivery person's terminal and displayed on the delivery medium or the terminal.
The delivery management method according to claim 10. The information processing device
In the storage device, as the action route information, information on a travel time zone in which the delivery person candidate moves along the action route is also further stored.
When selecting the delivery person, the delivery person who includes the waypoint in the action route is selected so that the route can be configured by the action route whose travel time zones are consistent with each other.
8. The delivery management method according to claim 8. The information processing device
When a predetermined sensing means of the delivery medium detects an opening event in the opening / closing structure of the delivery medium containing the package, the delivery medium is communicably connected to the delivery medium from the delivery person's terminal. The process of acquiring the identification information of the above and the information of the opening event and storing the information in association with the position information of the delivery medium in the route is further executed.
8. The delivery management method according to claim 8. The information processing device
When the delivery medium corresponds to a situation in which there is no terminal of the delivery person who can communicate at the time of the detection and stores the information of the open event in its own storage means, it is connected to the delivery medium so as to be communicable thereafter. The identification information of the delivery medium and the information of the opening event are acquired from the terminal of the delivery person.
13. The delivery management method according to claim 13.

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