JPWO2017217521A1 - Vending machine - Google Patents

Abstract

[PROBLEMS] To provide an automatic vending apparatus capable of purchasing goods that are not in stock inside the automatic vending apparatus.
A processing unit reads out a device identifier such as an electronic money number or a credit card number from an IC chip via a short distance wireless communication unit, and reads out personal information including an address and a name from the IC chip or a device identifier The personal information linked to is received from an external computer via the network communication unit. In addition, the processing unit receives a touch of the IC chip to the short distance wireless communication unit and executes settlement processing of the payment for the delivery item selected from the input unit based on the device identifier such as the electronic money number or credit card number. At the same time, the address and name information is sent to an external computer via the network communication unit as a receiver to deliver the settled delivery product.
[Selected figure] Figure 2

Description

  The present invention relates to an automatic vending apparatus (vending machine) capable of purchasing goods by touching a portable device such as an IC card or a portable terminal having an IC chip.

  A vending machine is installed in a station yard or on a street and can purchase goods in the storage by inputting cash. Further, it is possible to make a payment by touching an IC card or the like having an IC chip and to purchase a product in the storage (for example, Patent Document 1). However, it was not possible to purchase goods that were not in stock in the warehouse.

JP, 2016-103254, A

  An object of the present invention is to ameliorate the disadvantages of the prior art, and in particular, to provide an automatic vending apparatus capable of, for example, ordering items not stocked inside the automatic vending apparatus.

  In order to solve the above-mentioned subject, the present invention adopts the following composition. That is, it is a vending apparatus which can reserve, order or subscribe to objects not in stock in the apparatus, and reads personal information from the personal information holder or reads the unique identifier linked to the personal information from the unique identifier holder It has a department. In addition, a processing unit that proceeds to settle the payment for the object with the payment identifier read from the payment identifier holder via the reader or the cash input to the cash receipt mechanism, and a reservation, order or application regarding the object for which payment has been made In order to notify the destination, the order destination or the application destination, there is provided a communication unit for transmitting data including personal information or a unique identifier linked to the personal information to an external device.

  "Subject" includes goods and services. The “personal information holding body” is a medium or a portable terminal provided with a storage unit for personal information, and corresponds to a medium or the like incorporating an IC chip such as an IC card. The “specific identifier holder” broadly corresponds to a medium holding a unique identifier, and includes a medium and terminal incorporating an IC chip such as an IC card, as well as a medium for displaying a magnetic card and a bar code, etc. . For example, a credit card, an electronic money card, a point card, a bank cash card, a wristband, a portable terminal having a function corresponding to these, and the like correspond thereto. The “unique identifier” is an identifier that uniquely identifies personal information, and corresponds to, for example, a credit card number, an electronic money number, a point card number, a bank account number, and the like. "Payment identifier holder" broadly corresponds to a medium holding a payment identifier, and includes a medium and terminal incorporating an IC chip such as an IC card, as well as a medium for displaying a magnetic card and a bar code, etc. . For example, a credit card, an electronic money card, a point card, a bank cash card, a wristband, a card key of an accommodation room, a medical examination ticket for a medical facility, a portable terminal having a function corresponding to these, or the like corresponds. The “payment identifier” corresponds to a credit card number, an electronic money number, a point card number, a bank account number, a user number, and the like.

  According to the present invention, the user can select an object, read the IC card, etc., proceed with the payment of the selected object, and deliver the object based on the information stored in the IC card or the like. Necessary personal information can be automatically notified to the order etc.

  Therefore, according to the present invention, it is possible to order a product which is not in stock inside the vending apparatus.

FIG. 1 is a block diagram showing an overview of a trading system implemented by the present invention. FIG. 2 is a block diagram showing the configuration of the vending apparatus A and B shown in FIG. FIG. 3 is a block diagram showing the configuration of a portable device such as an IC card shown in FIG. FIG. 4 is a data structure diagram of a product DB provided in the transaction management system shown in FIG. FIG. 5 is a data structure diagram of the personal information DB shown in FIG. FIG. 6 is a block diagram showing the configuration of the vending apparatus C shown in FIG. FIG. 7 is a block diagram showing another embodiment of a transaction system implemented by the present invention. FIG. 8 is a structural diagram of data stored in the storage unit of the vending apparatus in the embodiment of FIG.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. First, referring to FIG. 1, an overview of a transaction system realized by the vending apparatus of the present invention will be described.

  Three vending machines A, B and C are shown in FIG. The vending machine A is installed at the installation place of a conventional vending machine in the station yard or on the street. In addition, the vending apparatus B is installed at an airport. The vending machines A and B are characterized in that they have the same appearance as existing touch panel vending machines, but can sell products that they do not incorporate.

  On the other hand, the vending machine C is placed at the shopper's hand. The automatic vending apparatus C is constituted by, for example, a tablet terminal, and is characterized by the simplicity of being able to purchase a product simply by touching an IC card or the like like an existing vending machine. Detailed configurations of the respective vending machines A, B and C will be described later.

  The consumer operates the touch panel of the vending machine A, B, C to select a product to be purchased, and touches the portable device 10 equipped with an IC chip such as the IC card 10 to the vending machine A, B or C By buying the goods. The products that can be purchased from the vending apparatus A, B or C are managed by the transaction management system 20 in the product database (product DB) 21. The transaction management system 20 is a computer system, communicates with the vending machines A, B and C through a computer network such as the Internet, and is a computer system card company system 30 (including a system of an agent) and personal information It communicates with the database (personal information DB) 40.

  A plurality of card company systems 30 exist, each handling different electronic money and credit cards. In addition, each card company manages personal information DB 40, and a plurality of personal information DBs 40 also exist. The personal information DB 40 of each company stores personal information such as an address, a name, a telephone number, etc. of the user in association with an electronic money number or a credit card number of a customer of the company. In addition, the personal information DB 40 may store an address, a name, a telephone number, and the like of an IC chip owner in association with an identifier (such as IDm) unique to the IC chip. The personal information DB 40 may be under the control of the transaction management system 20.

  The transaction management system 20 arranges the delivery of the purchased product, but acquires personal information necessary for the delivery from the IC card 10 touched on the vending machines A, B, C, or from the personal information DB 40 get.

  Foreign travelers using the airport can receive a new issue of the IC card 10 at the airport. At that time, the foreign traveler or the like can register personal information and the like in the personal information DB 40 in association with the newly acquired credit card number or electronic money number of the IC card 10. Registration of personal information and the like is performed from the information registration device 50 installed at the airport.

  The transaction management system 20 arranges the delivery of a product for which settlement has been completed by the touch of the IC card 10 or the like or a product for which cash on delivery settlement has been achieved. In FIG. 1, a solid line indicates the flow of information, and a dotted line indicates the flow of goods. In order to arrange the delivery, the transaction management system 20 transmits a shipping instruction of the product to the producers of the purchased one or more products and the collection base of the products. The producer receives the shipping instruction by the producer device 60, and arranges the instructed goods for shipping. The goods prepared for shipping are collected at a designated collection point. A town office or a chamber of commerce as a regional base can also be a collection base.

  At the collection site, the base apparatus 70 receives a shipping instruction, collects the instructed products from each producer, and bundles the collected products. The bundled products are delivered to the delivery destination through the delivery network 80.

  The product purchased by the vending apparatus A is delivered to the purchased consumer or a designated delivery destination. The products purchased by the vending apparatus B are delivered to the product reception counter provided at the airport, and the purchased foreign traveler can receive the products at the counter before boarding the return flight. The product purchased by the vending apparatus C is delivered to the shopper who bought it.

  The producer device 60 and the base device 70 are computers or facsimiles and communicate with the transaction management system 20 through a computer network or a public line. Also, the transaction management system 20 collects information indicating the delivery status from the computer deployed in the delivery network 80 via the computer network.

  Next, the configuration described above will be described in detail.

  FIG. 2 is a block diagram of the vending machines A and B. As shown in FIG. The vending machines A and B include an input unit 1, a processing unit 2, a storage unit 3, a display unit 4 and a network communication unit 5 which are basic elements of a computer. The vending machines A and B also include a short distance wireless communication unit 6 that communicates with the IC chip mounted on the IC card 10, and an access point 7 that communicates with the smartphone 11 located in the local area. Furthermore, the vending machines A and B are provided with a cash receiving mechanism 8 provided in a conventional general vending machine and a built-in goods providing mechanism 9.

  The input unit 1 receives an input of an operation by the user. The display unit 4 displays information to the user. In the present embodiment, the input unit 1 and the display unit 4 are touch panels. The processing unit 2 includes a processor that realizes various functions by execution of a program. The storage unit 3 is a storage area of a storage device such as a hard disk. The network communication unit 5 is a communication device that communicates with an external computer through a computer network. The short distance wireless communication unit 6 is an IC chip reader / writer that communicates with the IC chip touched on the short distance wireless communication unit 6 according to a predetermined protocol. The access point 7 communicates with the smartphone 11 in the local area via a wireless LAN. The cash receiving mechanism 8 is a mechanism that detects the cash inserted by the consumer and stores the inserted cash. The built-in product provision mechanism 9 is a mechanism for guiding the product from the product rack to the product outlet when the product contained in the vending apparatus A, B is purchased.

  The storage unit 3 stores records of sales items for each item. The structure of the record of the sales product associates the product identifier unique to each product, the product introduction information, the product price information, the product additional information, and the shortage information. The item introduction information includes an item image and an item description. The item price information indicates the unit price of the item. The product additional information includes information on sales area, popularity ranking, recommended products, built-in products or other delivered products, and preference tags. The out-of-stock information indicates whether the product is out of stock at the producer. However, the record itself of the out-of-stock product may be deleted, and addition of out-of-stock information may be unnecessary.

  FIG. 3 is a block diagram of a portable device 10 incorporating an IC chip such as an IC card 10 or the like. The mobile device 10 is an IC card, a mobile phone, or the like. The portable device 10 includes a processing unit 12, a storage unit 13, and a communication unit 14. The processing unit 12, the storage unit 13, and the communication unit 14 are incorporated in an IC chip.

  The storage unit 13 associates and stores the device identifier and the personal information of the owner of the portable device 10. The device identifier is a unique identifier for each portable device 10 such as an IC card, and is a credit card number, an electronic money number, or the like. Personal information includes name, address, shipping address, telephone number, passport number and return flight information. Areas of passport number and return flight information are provided as needed. The name, address and telephone number indicate the name, address and telephone number of the owner of the portable device 10. The destination includes the name, address, and telephone number of the product destination. The passport number indicates the passport number of the foreign traveler who has become the owner of the portable device 10. The return flight information indicates the schedule for the return flight of the foreign traveler. Besides, in the case of the electronic money card, the electronic money balance, usage history and the like are recorded. In the case of a credit card, a personal identification number or the like is recorded.

  FIG. 4 shows the structure of a record stored in the product DB 21 of the transaction management system 20. The record associates a unique product identifier, product introduction information, product price information, product additional information, inventory information, producer information, and information on a collection point for each product. The product identifier, the product introduction information, the product price information, and the product addition information are the same as the information described above as the information stored in the storage unit 3 of the automatic vending apparatuses A and B. The stock information indicates the current stock quantity received from the producer device 60. The producer information includes the producer identifier and the contact information of the product. The collection point information includes an identifier and a contact point of the collection point of the product. The respective identifiers are, for example, login IDs to the transaction management system 20, and the respective contacts are, for example, electronic mail addresses and fax numbers.

  FIG. 5 shows the structure of a record stored in the personal information DB 40. The record associates the device identifier, name, address, shipping address, telephone number, passport number, return flight information and preference information. Information other than preference information is the same as the information described above as the information stored in the storage unit 13 of the portable device 10. The preference information is information that is set based on the past purchase history and the like of the owner of the mobile device 10, and is information indicating the preference of the user.

  Next, the operation of each vending apparatus will be described.

[Product presentation]
A consumer who uses the vending apparatus A touches the short distance wireless communication unit 6 with the IC card 10. The processing unit 2 of the vending apparatus A acquires the device identifier stored in the storage unit 13 of the touched IC card 10 through the short distance wireless communication unit 6. Further, the processing unit 2 causes the display unit 4 to display a menu for selecting the built-in goods or the delivery goods, and causes the display unit 4 to display a list of the built-in goods by, for example, default. Each time the consumer operates the input unit 1 to select a menu of built-in products or delivery products, the processing unit 2 displays a list of the selected products on the display unit 4.

  When the menu of the built-in product is selected, the processing unit 2 searches the storage unit 3 for a product whose product additional information indicates “built-in product”. In addition, when the menu of the delivery item is selected, the processing unit 2 searches the storage unit 3 for an item whose item additional information indicates “delivery item”. However, products for which the stockout information indicates "stockout" are excluded. The processing unit 2 reads out the product introduction information (image and product description) of the searched product and the product price information from the storage unit 3 in a list, and displays the list on the display unit 4.

[Sort product]
When displaying the list of products, the processing unit 2 preferentially displays the products that meet the preferences of the consumer. The processing unit 2 acquires the preference information associated with the device identifier read from the IC card 10 from the personal information DB 40. Information of the personal information DB 40 is acquired through the network communication unit 5 and the transaction management system 20. When the personal information DB 40 is managed by the card operating company, the information of the personal information DB 40 may be acquired through the card company system 30. Similarly, when the personal information DB 40 is managed by the operator of the transaction management system 20, the information of the personal information DB 40 may be acquired through the transaction management system 20. When the personal information DB 40 can be directly accessed, the network communication unit 5 may directly acquire preference information from the personal information DB 40.

  The processing unit 2 preferentially displays, in a list, products suitable for the preference information acquired from the personal information DB 40. The processing unit 2 determines the match between the preference tag information included in the item additional information of the found item and the preference information acquired from the personal information DB 40, and determines the order of the items to be displayed in the list in order of matching.

  The preference information managed by the personal information DB 40 may be linked to an identifier other than the device identifier described above. For example, it may be linked to a unique identifier of a portable terminal (smartphone 11 or the like) possessed by the consumer. In this case, the portable terminal of the consumer connects to the access point 7 of the vending apparatus A by activating the communication application for the vending apparatus, and a unique identifier (device ID, serial number, MAC address) of the portable terminal , The unique ID of the communication application, etc.) may be sent to the vending apparatus A. The processing unit 2 acquires, from the personal information DB 40, the consumer's preference information associated with the received unique identifier of the portable terminal.

  Further, the processing unit 2 displays on the display unit 4 a sorting menu of products to be displayed in the list. The sort menu is, for example, in the order of popularity, order of recommendation, order of low price, etc., in addition to the order of preference described above. The processing unit 2 receives the selection of the rearrangement menu from the input unit 1. If the selected menu is in the order of popularity ranking, the processing unit 2 determines the order of the items to be displayed in the list according to the ranking of popularity ranking included in the item additional information of the retrieved item. In addition, if the selected menu is in the recommendation order, the products for which the “recommended product” is indicated in the product additional information of the searched product are preferentially displayed in the list. In addition, if the selected menu is in the order of low price, the order of the items to be displayed in the list in the order of low item price information of the searched items is determined.

  The processing unit 2 displays a list of products on the display unit 4 in accordance with the determined order. The processing unit 2 may narrow down the product to a specified type and display it on the display unit 4. In this case, the product type is described in the product additional information, and the product type selected by the operation of the input unit 1 and the product type described in the product additional information are narrowed down to the products having the same type. Do.

[Select Product]
The consumer selects a product to be purchased from the list of products displayed on the display unit 4. When the list of products passes over a plurality of screens, the consumer searches for a product to be purchased while switching the product list screen, for example, by swipe operation on the touch panel on which the list of products is displayed. The processing unit 2 provides the user interface. Then, the consumer touches the one or a plurality of products to be purchased on the touch panel to select the products to be purchased. Further, the consumer inputs the purchase quantity of the selected product from the input unit 1. The processing unit 2 displays on the display unit 4 purchase details including the product names, prices, purchase quantities and total purchase amounts of the selected one or more products.

[Buy embedded products]
When the consumer selects the built-in product, the consumer inserts cash into the cash receiving mechanism 8 or touches the short-distance wireless communication unit 6 with the IC card 10. When cash sufficient for the commodity price is charged, the processing unit 2 subtracts the commodity price from the electronic money balance of the IC card 10 through the short distance wireless communication unit 6, or the commodity price is calculated from the electronic money balance When there is a deduction and the input of cash for the insufficient amount, the built-in product provision mechanism 9 is driven to guide the purchased product from the product rack to the product outlet.

[Buy shipping product: Select delivery destination]
On the other hand, the consumer who has selected the delivery item confirms the purchase details and touches the short-distance wireless communication unit 6 with the IC card 10. The processing unit 2 acquires the device identifier, name, address, and destination information stored in the IC card 10 through the short distance wireless communication unit 6. Alternatively, the processing unit 2 acquires the device identifier stored in the IC card 10, and acquires the name, address, and destination information associated with the acquired device identifier from the personal information DB 40 through the network communication unit 5.

  When there are a plurality of device identifiers stored in the IC card 10, for example, when the electronic money number, the credit card number, the point card number, and the IC chip identifier are stored, the processing unit 2 either The name, address, and delivery destination information are acquired from the personal information DB 40 managed by the card company or the like. The processing unit 2 can not acquire the information expected from the personal information DB 40 linked to one device identifier, the name, address and destination information from the personal information DB 40 linked to another device identifier. get. The same applies to the acquisition of preference information described above.

  Then, the processing unit 2 displays the option of the delivery destination of the product on the display unit 4. As options, the acquired address and name, and one or more addresses and names included in the information of the addressee are displayed. The consumer touches and selects a desired delivery destination from the delivery destination options displayed on the display unit 4.

[settlement]
When the delivery destination is selected, the processing unit 2 subsequently displays the options of the settlement method on the display unit 4. The processing unit 2 displays, on the display unit 4, options of methods that can be settled based on the device identifier acquired from the IC card 10 that has touched the short distance wireless communication unit 6. If the IC card 10 supports electronic money payment, the processing unit 2 includes electronic money payment as an option. If the IC card 10 supports credit card payment, the processing unit 2 includes credit card payment as an option. In addition to this, cash on delivery settlement and cash payment are included in the options. The consumer touches and selects a desired payment method from the options displayed on the display unit 4.

  The processing unit 2 displays on the display unit 4 a screen for asking the consumer to make a final confirmation or to confirm the delivery destination and the settlement method selected up to this point. The consumer finally confirms the product to be purchased, the amount, the delivery destination and the settlement method, and touches the short distance wireless communication unit 6 with the IC card 10. In the case of electronic money settlement, the processing unit 2 subtracts the purchase amount from the electronic money balance recorded in the IC card 10 and completes the settlement. If the electronic money balance is short, it is determined that the shortfall cash has been input to the cash receipt mechanism 8 and the settlement is completed. In the case of credit card payment, the processing unit 2 requires input of a password, and if the password entered by the consumer from the input unit 1 matches the password stored in the IC card 10, the payment is completed. It may be a form. The processing unit 2 notifies the card company system 30 of information on electronic money payment or credit card payment at a predetermined timing. Further, in the case of payment on delivery, the processing unit 2 fixes the order by the touch of the IC card 10. Further, in the case of cash payment, it is determined that cash sufficient for the commodity price has been input to the cash receipt mechanism 8, and the settlement is completed. Alternatively, part of the payment may be made by IC card settlement, and the rest may be put into cash receipt mechanism 8 in cash. Conversely, the balance put in cash may be paid by an IC card (credit card or electronic money).

  In the above operation, the consumer browses and operates the screen with the touch panel of the vending apparatus A, but the smartphone 11 installed with the remote control application for the vending apparatus A connects to the access point 7 Alternatively, the screen of the vending apparatus A can be viewed and operated remotely from the smartphone 11. In this case, the delivery destination may be input to the automatic vending apparatus using personal information such as a name and an address registered in a smartphone or in a database associated with the smartphone.

[delivery]
The processing unit 2 transmits the purchase order of the purchased or ordered product to the transaction management system 20 through the network communication unit 5. The purchase order includes the product identifier of the purchased product, the information on the payment, the information on the delivery destination, and, in the case of cash on delivery settlement, the effect. Based on the order form received from the vending apparatus A, the transaction management system 20 reads from the product DB 21 the producer information and the collection location information associated with the product identifier of the ordered product. When there are a plurality of ordered products, the producer information and collection point information of each product are read out.

  Now, assuming that the regional special product eggplant and local sake are purchased, the transaction management system 20 reads the eggplant producer information and collection point information from the product DB 21, and the regional sake producer information and collection point information Read from DB21. The producers of eggplant and sake are different, but the collection base is the same. The transaction management system 20 generates an order for the eggplant producer and an order for the regional sake producer based on the eggplant and local sake order sent from the vending machine A. . The order form includes the ordered product, its quantity, and information on the collection point.

  Further, the transaction management system 20 generates a delivery arrangement document of eggplant and local sake addressed to the collection base based on the order form of eggplant and local sake sent from the vending apparatus A. The delivery arrangement document includes a list of products to be bundled (nasus and local sake), information of the delivery destination, and, in the case of cash on delivery settlement, that effect. The transaction management system 20 transmits an order written for each producer to the producer device 60 of each producer based on the producer information of each product. In addition, the transaction management system 20 transmits the delivery arrangement document addressed to the collection base to the base apparatus 70 based on the collection base information of each product.

  Each producer who receives a purchase order arranges the number of items ordered based on the order form and brings it to a designated collection base. At the collection site, based on the delivery plan, confirm that all the products of each producer to be shipped are complete, and bundle them, and send it to the delivery destination indicated in the delivery plan (COD (Cash on delivery) In the case of settlement, it ships with that effect). The shipped products are delivered to the designated delivery destination through the delivery network 80. In the case of cash on delivery settlement, the commodity price is stored at the delivery destination.

  However, although the method of collecting and shipping has been described here, the product may be shipped directly from the producer to the delivery destination. In this case, the transaction management system 20 includes the information of the delivery destination in the purchase order addressed to each producer.

[Product Information Update]
The number of stocks of each product in the producer is notified from the producer device 60 to the transaction management system 20 as needed. The transaction management system 20 receives the association between the product identifier and the current stock count of the product from the producer device 60, and updates the stock count (stock information) in the record of the corresponding product in the product DB 21. When an out-of-stock occurs due to this update, the transaction management system 20 associates the item identifier of the out-of-stock item with the out-of-stock information to the effect that the out-of-stock is associated and transmits it to the vending apparatus A. The vending apparatus A that has received this information updates the product shortage information corresponding to the received product identifier to "lack of product". Alternatively, the vending apparatus A deletes the record corresponding to the received product identifier from the storage unit 3.

  Further, among the products registered in the product DB 21, the products sold by the vending apparatus A differ depending on the sales region. The record of each product registered in the product DB 21 includes information on sales area in the product additional information. When requesting the transaction management system 20 to provide product information, the vending apparatus A transmits, to the transaction management system 20, an identifier of a region in which the own machine is installed. The transaction management system 20 reads out from the product DB 21 product information in which the sales area matches the identifier of the area received from the vending apparatus A, and provides the read information to the vending apparatus A of the request source. The vending apparatus A stores the product information received from the transaction management system 20 in the storage unit 3. As a result, it is possible to highlight the assortment, such as selling products in the area where the vending machine is installed.

  As described above, the consumer who uses the vending machine A uses the touch panel to select a product and touch the IC card 10 to make a payment, thereby incorporating the same into the vending machine through the same simple operation as the conventional vending machine. You can purchase non-delivery products and deliver them to specified delivery destinations. It is not necessary to key in personal information such as the address and name of the delivery destination upon purchase of the delivery product. Moreover, according to the automatic selling apparatus of this embodiment, while being able to purchase built-in goods, delivery goods which are not built in can also be purchased. In addition, if it is an automatic sales apparatus which sells only delivery goods without selling built-in goods, the built-in goods provision mechanism 9 is unnecessary. In addition, automatic vending equipment that does not sell built-in products does not require replenishment of products visiting the installation site, which can reduce human costs and does not require the operation and maintenance of the built-in product provision mechanism 9, so running costs And maintenance costs can also be reduced. In addition, there is no risk of theft because there is no product inside even if the vending machine is destroyed and there is no cash in the case of an electronic payment-only vending machine without the cash receipt mechanism 8. The vending machine can be used even in a foreign country where the security is small and the security is not good, and the vending machine can be widely spread.

  In the present embodiment, the consumer touches the IC card 10 three times on the automatic vending apparatus A in order to purchase a product. The number of times of this touch may be reduced. For example, when the preference of the consumer is not reflected in the first product proposal, it is possible to omit the touch before the product selection. On the other hand, if a touch is made before product selection, if information necessary for selecting a delivery destination before settlement and selection of a payment method are also read by this one touch, the selection before delivery is presented. It is possible to omit the touch. However, when the consumer goes away with the selection operation of the product, there is a possibility that others may see personal information such as the delivery destination of the consumer. Therefore, the personal information may not be displayed on the screen, but may be displayed only as "Are you sure you want to deliver it to the registration destination?" And pressing "Yes" may arrange delivery. In this case, among the delivery destination candidates stored in the storage unit 3 of the IC card 10 or the personal information DB 40, marks are set in advance for the address, name, etc. to be the delivery destination with priority. When processing unit 2 receives the above-mentioned "Yes" input from input unit 1, processing unit 2 acquires the address, name, etc. for which the mark is set from storage unit 3 of IC card 10 or personal information DB 40, and uses it for delivery arrangement. Do.

[Service at the airport]
The vending machine B is installed at an airport. Although the configuration of the vending apparatus B is the same as the configuration of the vending apparatus A described above, it can provide convenient services to foreign travelers at the airport. Foreign travelers arriving at the airport receive a new issue of the IC card 10 at the IC card issue counter. At this time, the name, address, delivery address, telephone number, passport number and return flight information are registered in the storage unit 13 of the IC card 10 in association with the device identifier.

  Alternatively, the foreign traveler operates the information registration device 50 installed at the airport and associates the name, address, delivery address, telephone number, passport number and return flight information with the device identifier of the issued IC card 10 as an individual. It registers in information DB40. The name, address, telephone number and passport number are the name, address, telephone number and passport number of the foreign traveler who has received the issue of the IC card 10. The destination is the goods delivery counter at the airport where the return flight departs. The return flight information includes the date and time of the return flight arranged by the foreign traveler. At the time of each registration described above, the nationality, religion and taste may be registered as preference information. By doing this, for example, for Muslims, it is possible to display food that does not use pigs on a screen, or to guide a restaurant or hotel that offers food that does not use pigs on a screen.

  The foreign traveler uses the issued IC card 10 to purchase a product on the vending machine B, as in the case of the purchase of a product on the vending machine A described above. The processing unit 2 of the automatic vending apparatus B includes the passport number obtained from the IC card 10 or the personal information DB 40 as well as the name, address, telephone number and delivery address in the order form of the purchased product, and information on return flight. , To the transaction management system 20. The transaction management system 20 includes the passport number and the information on the return flight in the delivery arrangement to be transmitted to the base apparatus 70. At the collection site, the passport number is displayed on the invoice of the product, and the arrival date of the product is specified with time for the return flight date. Products arrive at the airport's product delivery counter with time for the return flight. The foreign traveler can identify the purchaser of the product by the passport number and can receive the product purchased at the product delivery counter before boarding the return flight.

[Vending machines for shopping enthusiasts]
In FIG. 1, the vending machine C is placed at the shopper's hand. The configuration of this automatic vending apparatus C is shown in FIG. The vending apparatus C includes a tablet terminal and a short distance wireless communication device 6 (IC card reader / writer) connected to the tablet terminal. The tablet terminal includes an input unit 1, a processing unit 2, a storage unit 3, a display unit 4 and a network communication unit 5. The input unit 1 and the display unit 4 are touch panels. The components of the vending machine C are equivalent to the components of the vending machines A and B shown in FIG.

  Since the vending machine C does not sell the built-in goods, it does not have the cash receiving mechanism 8 and the built-in goods providing mechanism 9 shown in FIG. Also, the access point 7 is not provided. The other configurations are the same as the vending machines A and B. A shopping weak person selects a product on the touch panel of the tablet terminal and touches the short-distance wireless communication device 6 with the IC card 10 to purchase the product easily at home as in the case of using the vending machine A described above. It is possible to receive the purchased product at home or the like. For product delivery, it is recommended to use the town office and the chamber of commerce, which are regional bases, as a collection base. The near field communication device 6 may be built in the tablet terminal.

[Application to refrigerator]
The components of the vending apparatus C shown in FIG. 6 may be incorporated into a refrigerator. That is, a refrigerator including the touch panel serving as the input unit 1 and the display unit 4, the processing unit 2, the storage unit 3, the network communication unit 5, and the short distance wireless communication device 6 is configured. If there is insufficient food in the refrigerator, etc., you can easily select a product by selecting the product you want to purchase from the touch panel equipped in the refrigerator and touching the short-distance wireless communication unit 6 with the IC card 10. You can receive no ingredients at home etc. Of course, it is also conceivable to detect that the food in the refrigerator is insufficient and to automatically order the food which is lacking.

[Other embodiments]
Another embodiment will be described based on FIG. In FIG. 7, a delivery destination device 90 is provided as a delivery destination through the delivery network 80. There are actually a plurality of delivery destination devices 90. Further, in place of the vending machines A to C in FIG. 1, vending machines D to F are provided. The other configuration is the same as that of FIG. In fact, a plurality of vending machines A to F exist.

[Delivery to IC locker]
In FIG. 7, the delivery destination device 90 includes a storage unit for storing products, a locking mechanism for locking the storage unit, and a control unit for releasing the lock of the storage unit by touching the key IC card (IC chip) 10. And a communication unit with an external computer. The delivery destination device 90 is, for example, an IC card compatible coin locker (hereinafter referred to as “IC locker”).

  In the present embodiment, first, the consumer uses the IC card 10 to purchase a product from the vending apparatus D. The purchased product is delivered to a predetermined IC locker 90. Then, when the consumer touches the IC locker 90 with the IC card 10 used at the time of product purchase, the IC locker 90 can be unlocked to receive the product. That is, the card number etc. used for acquisition and settlement of personal information such as the address, name, etc. is transferred to the server in the vending apparatus, linked with the card reader of the IC locker 90, and linked to the identity verification at the time of receipt. is there.

  The configuration of the vending apparatus D is the same as that of FIG. 2, but the processing performed by the processing unit 2 and the information stored in the storage unit 3 are different from those in the above-described embodiment.

  The storage unit 3 stores the information shown in FIG. 8 in association with the information shown in FIG. That is, the product identifier of the purchased product, the payment status information indicating the payment status of the product, the delivery destination information indicating the position of the storage unit of the IC locker 90 as the delivery destination of the product, and the storage unit are opened. The IC key information that can be locked is linked and stored. The storage unit 3 also stores IC locker information including a list of positions of a plurality of deliverable storage units.

  The settlement state information includes information on the price of the purchased product and that the product price has been settled. The delivery destination information includes information identifying the installation location of one IC locker 90 among the IC lockers 90 scattered in a plurality of locations, and one empty storage unit among the plurality of storage units included in the IC locker 90. And information to be identified. The IC key information includes information identifying the IC card 10 that has touched the automatic vending apparatus D at the time of product purchase. The information for identifying the IC card 10 is, for example, a card number. The IC locker information includes a list of empty storage sections that can be selected as a delivery destination, and the list includes, for each storage section, information identifying the storage section and the installation location of the IC locker 90 to which the storage section belongs. And information to be identified.

  Then, the processing unit 2 of FIG. 2 includes “delivery to the IC locker” as the option displayed on the display unit 4 in [Select delivery destination] of the embodiment described above. When the consumer selects "delivery to IC locker", the processing unit 2 stores the empty storage unit of the IC locker 90 installed within a certain distance from the address included in the information of the destination described above. Is received from an external information providing server such as the transaction system 20, and the received information is stored in the storage unit 3 as IC locker information.

  The processing unit 2 reads the IC locker information from the storage unit 3 and displays a list of empty storage units on the display unit 4. The display method plots and displays the installation location of the target IC locker 90 on a map, and when one IC locker 90 is selected by touch, a matrix of a plurality of storage units included in the IC locker 90. Are displayed on the display unit so as to indicate whether each storage unit is empty or not. Furthermore, when one empty storage unit to be a delivery destination is selected by a touch, it is confirmed to the consumer whether or not the storage unit is acceptable, and the delivery destination information is recorded in the storage unit 3. The delivery destination information includes information identifying the selected storage unit and information identifying the installation location of the IC locker 90 to which the storage unit belongs. At this time, the processing unit 2 links the product identifier of the purchased product, the payment status information of the purchase, the delivery destination information of the product, and the IC key information based on the used IC card 10 to the storage unit. Record in 3.

  After that, when transmitting the above-mentioned order form (order data), the processing unit 2 associates the product identifier of the purchased product, the payment status information of the purchase, and the delivery destination information of the product, which are mutually linked. The IC locker 90) and IC key information (card number etc. used for the purchase) are read out from the storage unit 3 and included in order data.

  When the transaction management system 20 receives the order data from the vending apparatus D, it transmits a reservation signal to the predetermined IC locker 90 indicated in the delivery destination information, and locks the predetermined storage section indicated in the delivery destination information. Prevent others from using it. The reservation signal includes the designation of a specific storage unit and the association of a release key for unlocking the storage unit. The control unit of the IC locker 90 has a function of receiving a reservation signal through a communication network such as the Internet and locking a predetermined storage unit according to the reservation signal. The lock by the reservation signal can be released by the release code acquired by the delivery company. The release code may be identical to the IC key information.

  The delivery destination information and the IC key information recorded in the order data are delivered to the delivery company together with the product. The delivery company brings the product to a predetermined IC locker 90 indicated in the delivery destination information, and inputs the release code into the IC locker 90 to unlock the predetermined storage section indicated in the delivery destination information. Do. Then, the product is put in the storage unit and locked again. At the time of locking, the delivery trader operates the input unit of the IC locker 90, links the IC key information and the corresponding storage unit, and sets the storage unit of the IC locker 90. Receiving this set, the control unit of the IC locker 90 performs control to unlock the storage unit only when the same storage unit is provided with the same IC key information. The IC key information may be set in the storage unit by associating the information transmitted in advance via the communication unit with the corresponding storage unit.

  The consumer who has purchased the item goes to the IC locker 90 selected at the time of purchase, and touches the IC locker 90 with the IC card 10 used at the time of purchase. The IC locker 90 reads identification information such as a card number corresponding to IC key information from the IC card 10 by an IC chip reader. Then, the storage unit in which the IC key information matching the identification information such as the read card number is set is determined, and when the storage unit matches, the lock of the corresponding storage unit is released. Thus, the consumer can receive the product purchased from the vending apparatus D from the IC locker 90 by using the same IC card 10 as at the time of purchase.

  The IC locker 90 may be installed at, for example, an airport, a port, a station, a hotel or the like on the travel route, regardless of the installation location. For example, when a traveler purchases a souvenir from the vending machine E, the souvenir can be received by the IC locker 90 installed at the return airport, port, station or the like.

[Hometown and tax payment]
So far, although the mechanism that involves delivery has been described, the above mechanism can be used in other cases. For example, a screen of a hometown tax payment (donate) is displayed on the vending machine, and a local government to pay tax (donate) is selected. When the amount of money to pay the hometown (contribution) is input to the local government and the card is read, the addressee's address, name, etc. of the donor are notified to the local government etc. of the destination and the IC card 10 can make settlement. In addition, payment may not be made with a card, but may be made in cash. Next, a screen is displayed to select products for which you wish to receive donations (return-to-order products), and when you select the product you want, the delivery destination will be communicated to the receiving government, etc. Will arrive. In this way, you can easily pay tax and donate money. In this case, the producer may be a provider of return goods, and the local base may be managed by the local government when packing at the local base. The ticket company can be a producer if the item to be rewarded is a ticket for a show or facility.

  In FIG. 7, the vending apparatus D has a function of performing “hometown tax payment” (donation) to one or more local governments. The configuration of the vending apparatus D is the same as that shown in FIG.

  In FIG. 2, the storage unit 3 stores a product identifier of return-to-stock products for the donation, product introduction information, product price information, product additional information, and stockout information. The commodity price information is the minimum donation amount for obtaining the return item. The item additional information includes the identifier of the local government to which the donation is made.

  When "hometown tax payment" is selected from the input unit 1, the processing unit 2 reads the identifier of each local government to be a donation destination from the commodity additional information registered in the storage unit 3, and displays a list of local governments to be a donation destination. Displayed on the display unit 4. When receiving the selection of the local government to be the donation destination from the input unit 1, the processing unit 2 receives an input of the donation amount from the input unit 1. When receiving the input of the donation amount, the processing unit 2 displays the local government of the donation destination and the donation amount on the display unit 4. After confirming the display, the donor touches the short distance wireless communication unit 6 with the IC card. The processing unit 2 reads personal information such as the address and name of the donor from the IC card 10 touched. Alternatively, the processing unit 2 reads the card number from the touched IC card 10 and acquires the personal information linked to the card number from the network communication unit 5. Acquisition processing of personal information is the same as that of the above-mentioned embodiment.

  The processing unit 2 displays on the display unit 4 the municipality to which the donation is made, the amount of donation, and the personal information of the donor. The donor touches the short distance wireless communication unit 6 with the IC card 10 used for the settlement of the donation amount displayed on the display unit 4. Or, select cash payment. In the case of IC card payment, the processing unit 2 reads the card number from the touched IC card 10, and when the IC card 10 supports a plurality of payment methods such as prepaid, post pay, debit, etc., the payment method is The options are displayed on the display unit 4. The donor selects the payment method from the input device 1. The processing unit 2 displays on the display unit 4 the municipality to which the donation is made, the amount of donation, the personal information of the donor, and the payment method. The donor finally confirms the display, and performs an operation of confirming the donation from the input unit 1. In the case of cash payment, cash equivalent to the donation amount is put into the cash receipt mechanism 8. The processing unit 2 executes settlement using the IC card 10 or cash, as in the above-described embodiment.

  Subsequently, the processing unit 2 searches the storage unit 3 for an item (return item) whose commodity additional information includes the identifier of the local government that has paid the tax and the commodity price information is equal to or less than the donation amount. The processing unit 2 reads from the storage unit 3 the product identifiers, the product introduction information and the shortage information of the plurality of return items searched, and displays a list of return items on the display unit 4. You may omit the remark item for the missing item. The donor selects a return item not missing from the input unit 1 and touches the short distance wireless communication unit 6 with the IC card 10. The processing unit 2 reads personal information such as an address, a name, a telephone number, and the like to be a delivery destination of return goods from the touched IC card 10. Alternatively, the card number of the touched IC card 10 is read, and personal information linked to the card number is acquired from the network communication unit 5. Acquisition processing of personal information is the same as that of the above-mentioned embodiment.

  When there is a plurality of pieces of acquired personal information, the processing unit 2 displays the list on the display unit 4. A donor selects personal information to be a delivery destination of return goods from the input unit 1. The processing unit 2 displays the selected return item and the personal information of the delivery destination on the display unit 4, and requests a final confirmation. The donor confirms the display and confirms delivery of the return item from the input unit 1. The processing unit 2 trades data for a municipality (including the address, name, etc. of a donor) regarding a hometown tax payment, and data for delivery of return goods (including the product identifier of return goods, address of delivery destination, name, etc.) It is transmitted to the management system 20, and promotes acceptance processing of oldness and tax payment in the local government and delivery processing of return goods at the producer and the regional base.

  Here, the delivery destination may be the above-described IC locker 90. In addition, the IC card 10 for payment and the IC card 10 for delivery destination acquisition may be different cards. The delivery destination acquisition IC card 10 may be a dedicated IC card 10 for acquiring a delivery destination. The dedicated IC card 10 for acquiring the delivery destination causes personal information to be input from the input unit 1 at the first use, and the personal information input is stored or linked to the IC card 10 for the second time and thereafter. The personal information may be acquired automatically. The same applies to the above-described embodiment.

  The hometown tax payment system is widely known, but the proportion of people who have actually paid home tax for their recognition is small. According to the present embodiment, it is possible to easily make donations such as home payment and tax payment by the vending machine, and to promote the donation.

[Use in accommodation]
The vending machine of each of the above embodiments may be installed in an accommodation facility. In FIG. 7, the vending machine installed in the accommodation facility is E. The vending machine E is installed in the accommodation facility and sells delivery products such as local souvenirs to users of the accommodation facility. The vending machine E is connected to a settlement device 110 for settling expenses incurred at the accommodation facility. The configuration of the automatic vending apparatus E is the same as that of FIG. The delivery destination may be the IC locker 90. Further, the IC card 10 used for settlement may be issued by the accommodation facility. When the IC card 10 issued by the accommodation facility is used for the settlement of the commodity price, the processing unit 2 links the IC card number with the commodity price and transmits it to the settlement apparatus 110. The settlement apparatus 110 stores the IC card number in advance in association with the user or the user's room number and stores the charge for the product purchased by the vending apparatus E in the usage fee of the accommodation facility. Can be charged. On the other hand, the user can pay for the product purchased by the vending apparatus E together with the charge for using the accommodation facility.

  The same processing can be performed by replacing the IC card 10 with a magnetic card and replacing the short distance wireless communication unit 6 with a magnetic card reader. Further, even if the IC card 10 is replaced by a barcode display medium and the short distance wireless communication unit 6 is replaced by a barcode reader, the same processing can be performed. The IC card 10 may be a card key of a room.

[Use in medical facilities]
The vending machine of each of the above embodiments may be installed in a medical facility. In FIG. 7, let F be a vending machine installed in a medical facility. The vending machine F is installed in a medical facility and sells delivery products such as daily necessities to users of the medical facility. The vending machine F is connected to a settlement device 120 for reimbursing the costs incurred at the medical facility. The configuration of the automatic vending apparatus F is the same as that shown in FIG. The delivery destination may be the IC locker 90. The IC card 10 used for payment may be issued by a medical facility. When the IC card 10 issued by the medical facility is used for the settlement of the commodity price, the processing unit 2 links the IC card number with the commodity price and transmits it to the settlement apparatus 120. The settlement apparatus 120 can charge the user by including the fee for the product purchased by the vending machine F in the usage fee of the medical facility by storing the IC card number in association with the user in advance. . On the other hand, the user can pay for the product purchased by the vending machine F together with the fee for using the medical facility.

  Many shopper and elderly people who use medical facilities seem to be unfamiliar with purchasing smartphones and purchasing products, but many of them are using vending machines to purchase products It is thought that you are used to. Therefore, according to the present embodiment, shopping-vulnerable persons using medical facilities and elderly people effectively utilize the long waiting time until receiving medical examination etc. and purchase living necessities etc. with a vending machine relatively easily. It is possible to receive the convenience that the purchased product will automatically reach the home etc.

  The same processing can be performed by replacing the IC card 10 with a magnetic card and replacing the short distance wireless communication unit 6 with a magnetic card reader. Further, even if the IC card 10 is replaced by a barcode display medium and the short distance wireless communication unit 6 is replaced by a barcode reader, the same processing can be performed. The IC card 10 may be a medical care ticket or the like.

[Registration and Use of Personal Information]
In the above embodiments, a user who does not have the IC card 10 or a user who can not extract information from the IC card 10 may input personal information such as a name and an address from the input unit 1 of the automatic vending apparatus. In addition to the IC card 10, personal information may be linked to a magnetic card. When dealing with magnetic cards, the vending machine comprises a magnetic card reader. Then, the processing unit 2 of the vending apparatus performs a process of receiving an input of personal information from the input unit 1, and information specifying a card such as a card number from the IC card 10 or a magnetic card before or after the input of the personal information The process of reading the ID) and the process of associating the input personal information with the information specifying the card and registering the same in the external personal information DB 40 via the communication unit 5 are executed. Further, when the processing unit 2 subsequently reads the information specifying the card from the IC card 10 or the magnetic card, the processing unit 2 acquires the personal information linked to the information specifying the card from the personal information DB 40 via the communication unit 5 Execute the process to

  In addition, the vending apparatus executes a process of receiving an input of a personal identification number or a password from the input unit 1 and a process of acquiring a feature such as a fingerprint, an iris, a face or a vein as a biometric authentication information from a sensor. When the information to be identified and the personal information are linked and registered in the personal information DB 40, the personal identification number, the password or the biometric information (authentication information) may be linked together and registered. Then, when acquiring the personal information from the personal information DB 40, the automatic vending apparatus acquires authentication information from the input unit 1 or the sensor, and acquires a card in the personal information DB 40 via the communication unit 5 in order to acquire the personal information. Information to be identified and authentication information may be transmitted, and after personal information DB 40 receives authentication, personal information may be acquired.

  In addition, IC locker 90 receives an input of identification information and identification information for identifying a card from the input device of its own device, inquires the combination to personal information DB 40, and the combination of identification information and identification information for a card is an individual When registered in the information DB 40, the locking mechanism of the storage unit may be released.

  The automatic vending apparatus is provided with a mechanism for issuing the IC card 10 or the magnetic card recording the information for identifying the card to the user when the information for identifying the card and the personal information are initially registered in the personal information DB 40 May be In this first case, the user does not have to have the vending machine read the IC card 10 or the magnetic card. The issued card can be used next time to acquire personal information from the personal information DB 40.

[Tourism guide function]
The vending machine is placed at a station or on the street, and information on the area is displayed on the screen. The processing unit 2 first displays items such as sightseeing information, hotel information, and meal information on the display unit 4, for example. When a touch operation for selecting sightseeing information is detected from the input unit 1, the processing unit 2 reads out information on facilities in a nearby area such as a museum, etc. included in the classification of the sightseeing information from the storage unit 3 and displays the information on the display unit 4. The storage unit 3 stores information of a plurality of reservationable facilities for each classification. When the selection of the facility and the reservation operation of the selected facility are input from the input unit 1, the processing unit 2 requests the short-distance wireless communication device 6 to touch the IC card 10. When the touch of the IC card 10 is detected, the processing unit 2 executes acquisition of personal information necessary for reservation of the selected facility and settlement of the charge. The method of acquisition and settlement processing of personal information based on the touch of the IC card 10 is the same as that of the embodiment described above. The processing unit 2 transmits reservation data from the communication unit to the reservation destination facility in order to provide reservation data including the identifier of the reserved facility, the settlement status of the fee for the reservation, and the personal information of the reserver. Send to computer

  In addition, when a touch operation of selecting hotel information is detected from the input unit 1, the processing unit 2 reads out, from the storage unit 3, information on a hotel in a neighboring area included in the classification of hotel information and causes the display unit 4 to display it. The storage unit 3 stores information of a plurality of reserveable hotels for each category. When the selection of the hotel and the reservation operation of the selected hotel are input from the input unit 1, the processing unit 2 receives the selection of the accommodation date from the input unit 1. Subsequently, the processing unit 2 receives the selection of the number of nights from the input unit 1. Subsequently, the processing unit 2 requests the short distance wireless communication device 6 to touch the IC card 10. When the touch of the IC card 10 is detected, the processing unit 2 executes acquisition of personal information necessary for reservation of the selected hotel, and settlement of a fee according to the selected accommodation date and the number of accommodation days. The method of acquisition and settlement processing of personal information based on the touch of the IC card 10 is the same as that of the embodiment described above. The processing unit 2 transmits reservation data from the communication unit to the reservation destination in order to provide reservation data including the identifier of the reserved hotel, the settlement status of the charge for the reservation, and the personal information of the reservation person. Send to computer

  Further, when a touch operation of selecting meal information is detected from the input unit 1, the processing unit 2 reads from the storage unit 3 information on restaurants in the nearby area included in the classification of the meal information and causes the display unit 4 to display the information. The storage unit 3 stores, for each category, information on a plurality of reservationable restaurants. When the selection of the restaurant and the reservation operation of the selected restaurant are input from the input unit 1, the processing unit 2 receives the selection of the use date and time from the input unit 1. Subsequently, the processing unit 2 receives the selection of the number of users from the input unit 1. Subsequently, the processing unit 2 requests the short distance wireless communication device 6 to touch the IC card 10. When the touch of the IC card 10 is detected, the processing unit 2 executes acquisition of personal information necessary for reservation of the selected restaurant and settlement of a price according to the selected use date and time and the number of users. The method of acquisition and settlement processing of personal information based on the touch of the IC card 10 is the same as that of the embodiment described above. The processing unit 2 uses the communication unit to provide the reservation data from the communication unit in order to provide the reservation data including the identifier of the reserved restaurant, the payment status of the reservation, and the personal information of the reservation person. Send to an external computer.

  However, in reservations or applications for sightseeing, hotels, meals, etc., payment with a card is not essential, and cash may be inserted, or payment may be made after visiting the site without settlement on the spot.

  An automatic vending apparatus for guiding tourist information can not only guide on a screen, but also provide audio guidance from an audio output unit such as a speaker or an earphone. For example, when a certain museum is selected, the processing unit 2 not only displays the way to there on the screen but also guides by voice. At this time, a map can be displayed, and general directions can be voice-guided, but the system can know the location where the vending apparatus is placed and can also guide the directions from there. "Go straight ahead in the street in front of this station, turn left at the 2nd traffic light and it's at the next traffic light corner." As processing in which the system grasps the place where the vending machine is placed, the processing unit 2 reads position information preset in the storage unit, and acquires position information from the GPS equipped on the vending machine. Etc. can be considered. By knowing the place where the vending machine is placed, the processing unit 2 can search for products, facilities, etc. in the nearby area and propose it to the user, and the route to the facility in the nearby area It becomes possible to search and output information of route guidance.

[Delivery of goods locally]
The processing unit 2 of the vending apparatus displays the goods of the museum and the souvenirs of the area where the vending apparatus is installed on the display unit 4 as a product. The user selects the displayed product and performs a reservation operation of the selected product from the input unit 1. Subsequently, the processing unit 2 having received this reservation operation detects a touch of the IC card 10 on the short distance wireless communication unit 6, and as in the above-described embodiment, acquisition of the user's personal information and the selected product And settlement of the payment of. Then, the processing unit 2 links the identifier of the selected product, the payment status information of the product, and the IC card number (information specifying the IC card 10), and provides the product as product reservation data. Send to a computer of a product provider such as a museum. The communication address of the product provider is included in the product additional information.

  The computer of the product provider receives the product reservation data and stores it in the storage unit, and notifies the product provider that the product has been reserved. The product provider prepares a product reserved based on the product reservation data, and provides the product on the spot when the user visits. The product provider's computer causes the visiting user to touch the IC card 10, reads the IC card number, and determines whether or not the product reservation data with which the IC card number matches is stored in the storage unit. Item reservation data is displayed on the screen, or voice output indicating that the item is reserved. Alternatively, reserved products may be prepared by placing them in the storage unit of the IC locker 90, and by holding the IC card 10 over the card reader of the IC locker 90, the corresponding storage unit may be opened to receive the product.

  The invention includes other embodiments that do not depart from the spirit of the present invention other than described in the embodiments. The embodiments illustrate the invention and do not limit its scope. The scope of the invention is indicated by the description of the claims, and not by the description of the specification. Accordingly, the invention includes all forms including the meaning and scope within the equivalent scope of the claims.

1 input unit 2 of the vending apparatus 2 processing unit 3 of the vending apparatus storage unit 4 of the vending apparatus 4 display unit 5 network communication unit 6 near field communication unit (apparatus)
7 Access Point 8 Cash Receiving Mechanism 9 Built-in Product Providing Mechanism 10 IC Card (Portable Device)
12 IC chip processing unit 13 IC chip storage unit 14 IC chip communication unit 20 transaction management system 21 product DB
30 Payment system 40 Personal information DB
50 information registration device 60 producer device 70 base device 80 delivery network 90 delivery destination device (IC locker)
110, 120 Settlement apparatus A to F Automatic vending apparatus

Claims (18)

It is a vending apparatus which can reserve, order or subscribe to objects not in stock in the apparatus,
A reading unit which reads personal information from the personal information carrier or reads a unique identifier linked to the personal information from the unique identifier carrier;
A processing unit for proceeding with the settlement of the charge for the object by means of a payment identifier read from the payment identifier holder via a reader or cash input to the cash receiving mechanism;
A communication unit for transmitting data including the personal information or a unique identifier linked to the personal information to notify a reservation destination, an order destination, or an application destination of a reservation, an order, or an application regarding the settled object to an external device Vending device equipped. The vending machine according to claim 1, wherein the personal information includes identification information of a place to which the object is to be delivered, and designation of a date and time of delivery. The vending machine according to claim 2, wherein the place to which the object is delivered is a facility on a travel route such as an airport, a port or a station, and the date and time designation of the delivery is a date and time which is in time . The vending machine according to claim 1, wherein the vending machine is a tablet terminal in which the reader is incorporated or connected. The vending machine according to claim 1, further comprising an input unit that selects a plurality of pieces of personal information to be included in the data. The vending machine according to claim 1, wherein the processing unit causes the input unit to select a type of payment based on the payment identifier. Not only objects that are not in stock in the device, but also a mechanism that sells items in stock in the device, and switching between an order etc. of objects that are not in stock and sales of the items in stock The vending machine according to claim 1, wherein the vending machine receives The vending machine according to claim 1, wherein the data includes key information for unlocking the target storage. The vending machine according to claim 1, wherein the target is a donation. 10. The vending apparatus of claim 9, wherein the data comprises the designation of return items for the donation. The system according to claim 1, wherein the processing unit is installed in an accommodation facility or a medical facility, and the processing unit transmits information on the fee to the expense adjustment device of the accommodation facility or the expense adjustment device of the medical facility to proceed with the settlement of the fee. Vending machine. The vending machine according to claim 1, wherein the processing unit transmits personal information input from the input unit in order to associate the unique identifier with the unique identifier and to register it in an external device. The vending machine according to claim 12, further comprising a mechanism for issuing a unique identifier holder in which the unique identifier is recorded. The vending machine according to claim 1, wherein the target is a facility, an accommodation facility or a restaurant in a nearby area where the vending machine is installed. 15. The vending machine according to claim 14, further comprising a display for visually guiding the user from the vending machine to the facility, the accommodation facility or the restaurant. 15. The vending machine according to claim 14, further comprising: a voice output unit that provides voice guidance on how to get from the vending machine to the facility, accommodation facility or restaurant. A control method of a vending apparatus capable of reserving, ordering, or ordering an object not in stock in the device,
Reading the personal information from the personal information carrier or reading the unique identifier associated with the personal information from the unique identifier carrier;
The processing unit proceeds with the settlement of the target payment with the settlement identifier read from the settlement identifier holder via the reader or the cash inserted into the cash receipt mechanism;
A communication unit transmits data including the personal information or a unique identifier linked to the personal information to an external device in order to notify a reservation destination, an order destination, or an application destination of a reservation, order or application regarding the settled object. And controlling the vending machine. It is a vending apparatus which can reserve, order or subscribe to objects not in stock in the apparatus,
A process of reading the personal information from the personal information carrier or reading the unique identifier linked to the personal information from the unique identifier carrier;
A process of proceeding with the settlement of the target payment with the payment identifier read from the payment identifier holder via the reader or the cash inserted into the cash receipt mechanism;
A communication unit transmits data including the personal information or a unique identifier linked to the personal information to an external device in order to notify a reservation destination, an order destination, or an application destination of a reservation, order or application regarding the settled object. A control program for a vending machine that causes a computer to execute processing and processing.

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