JP6686098B2 - Server device, program, electronic receipt system, and incidental information output method - Google Patents

Description

Embodiments of the present invention, a server device, a program, a electronic receipt system and associated information output method.

2. Description of the Related Art Conventionally, there is known an electronic receipt system that delivers electronic receipt information obtained by converting the transaction content into electronic information into a portable terminal of the consumer instead of handing the transaction content of the product as a paper receipt to the consumer.
In the electronic receipt system, when the consumer is a member of this service, when the consumer completes the product transaction processing at the POS (Point of Sales) terminal installed in the store, instead of outputting a paper receipt at the POS terminal, the electronic receipt is output. Generate receipt information. The POS terminal transmits the generated electronic receipt information to an electronic receipt management server that centrally manages the electronic receipt information. Therefore, the consumer can browse the electronic receipt information managed by the electronic receipt management server using his / her own portable terminal or the like.

  By the way, there are cases where the consumer offers to return the product after taking it home. In this case, at the cash register or the service counter, the merchandise code of the merchandise to be returned must be entered into the POS terminal to perform the merchandise return processing. However, once the consumer brings the product home, the tag on which the product code is printed may be removed. If the product is brought to the cash register, it will be difficult for the cashier to input the product code when performing the return process.

An object of the present invention is to provide, in an electronic receipt information consumer to browse, supplementary information about the product name (e.g., product code, etc.) the server apparatus to enable acquisition of program, electronic receipt system and It is to provide an additional information output method .

A server device according to an embodiment includes a first storage unit that stores electronic receipt information in which the contents of a product transaction are digitized, product name data that shows a product name of a product, and code image information that shows a product code that specifies a product. And a second storage unit that stores the electronic image stored in the first storage unit, and an operator for acquiring the code image information corresponding to the product name data included in the electronic receipt information. Outputting to the user terminal the addition means for adding to the receipt information and the electronic receipt information to which the operator is added so that the product name of the product related to the product name data and the operator are displayed in the vicinity of each other. an electronic receipt information output means for, when receiving the product name data transmitted from the user terminal along with the operation of the operator through the user terminal, wherein Ancillary information output means for extracting the code image information corresponding to the item name data from the second storage means and outputting the code image information to the user terminal so as to display the code image information instead of displaying the electronic receipt information. And

FIG. 1 is an overall configuration diagram of an electronic receipt system according to the present embodiment. FIG. 2 is a block diagram of the electronic receipt management server. FIG. 3 is a data configuration diagram of the product code table. FIG. 4 is a block diagram of the POS terminal. FIG. 5 is a block diagram of a consumer terminal. FIG. 6 is a flowchart of the output processing of electronic receipt information in the electronic receipt management server. FIG. 7 is a flowchart of the process related to the addition of the event generation unit. FIG. 8 is a screen configuration diagram of electronic receipt information to which an icon is added. FIG. 9 is a flow chart of product code output processing in the electronic receipt management server. FIG. 10 is a screen configuration diagram of display data of the product code. FIG. 11 is a flowchart of the merchandise return processing in the POS terminal.

  Instead of receiving the transaction contents at the store as a paper receipt, it became possible to browse electronic receipt information that digitized the transaction contents at a user terminal (hereinafter referred to as a consumer terminal) operated by a consumer. There is a mechanism called an electronic receipt system.

  In the electronic receipt system, the consumer performs member registration in advance and acquires a member ID (identification) for uniquely identifying the member. Thereby, the consumer can enjoy the service provided by the electronic receipt system by the member ID.

  In an electronic receipt system, a POS (Point of Sales) terminal installed in a store performs a product transaction process with a consumer. After the merchandise transaction processing, the consumer carries out settlement processing with cash or a card, and ends a series of transaction processing (one transaction).

  Also, the POS terminal reads the member ID for each transaction. As a result, the POS terminal generates electronic receipt information by digitizing the information for one transaction instead of outputting the record of that transaction on a conventional paper receipt. Then, the POS terminal transmits the electronic receipt information to an electronic receipt management server that centrally manages all the electronic receipt information. The electronic receipt information includes "electronic settlement receipt information" generated during normal transactions, "registration minus receipt information" generated during checkout, "electronic return receipt information" generated during return processing, and correction processing There are types such as “electronic correction receipt information”. By accessing the electronic receipt management server using the consumer terminal, the consumer can browse the “electronic settlement receipt information” transmitted to the electronic receipt management server.

FIG. 1 is an overall configuration diagram of an electronic receipt system according to the present embodiment.
As shown in FIG. 1, the electronic receipt system 1 is configured by a network system including an electronic receipt management server 10, a POS terminal 11, and a consumer terminal 12. In this embodiment, the POS terminal 11 accesses the electronic receipt management server 10 on the Web via a communication network N1 such as a LAN (Local Area Network) or a VPN (Virtual Private Network). Further, the consumer terminal 12 accesses the electronic receipt management server 10 on the Web via the Internet network (communication network N2). As an example, the consumer terminal 12 accesses the electronic receipt management server 10 by connecting to the telephone network via a wireless base station and connecting to the Internet from the packet communication network by its control device.

In the following, it is assumed that the electronic receipt management server 10 includes a Web server and communicates with each terminal by HTTP (Hypertext Transfer Protocol) or the like.
The solid arrows shown in the figure represent the directions in which main commands and information flow.

  The electronic receipt management server 10 is provided in the electronic receipt center P1 of a third party organization. The electronic receipt management server 10 is a server device that centrally manages electronic receipt information generated by the POS terminal 11 in a database DB1 (first storage unit). The electronic receipt management server 10 receives electronic receipt information (for example, electronic settlement receipt information (S1)) transmitted by the POS terminal 11 via the communication network N1, stores the electronic receipt information in the database DB1, and performs unified management. To do. When the electronic receipt management server 10 receives a request for browsing electronic receipt information (“browsing request (S2)”) from the consumer terminal 12, the electronic receipt management information corresponding to the request is displayed in the display format of the consumer terminal 12 that is the request source. Convert the format. The consumer terminal 12 displays the electronic settlement receipt information on the display screen of the own terminal (“acquire electronic receipt information (S3)”).

  In addition, the electronic receipt management server 10 outputs the product code data, which is one of the supplementary information of the product, to the consumer terminal 12, the product code file 100, the addition unit 101, the electronic receipt information output unit 102, and the product. A code output means (incidental information output means) 103 is provided.

  The product code file 100 is a data file in which product code data of each product is recorded. The product code file 100 stores the product code data and the product name data of each product in association with each other. The product code file 100 is stored in a storage unit such as a RAM and is provided as a second storage unit.

  The addition unit 101 is a unit that associates an operator (event generation unit) that serves as a trigger for acquiring the product code data recorded in the product code file 100 with electronic settlement receipt information requested by the consumer terminal 12 for browsing. is there. The event generating unit is configured, for example, by adding link information indicating an execution destination of the process for acquiring the product code data to the icon image or the character information.

The electronic receipt information output unit 102 is a unit that outputs the electronic settlement receipt information added with the event generation unit to the consumer terminal 12 that is the browse request source.
As described above, the electronic receipt management server 10 receives a browsing request (“browsing request (S2)”) of electronic settlement receipt information from the consumer terminal 12. The electronic receipt information output means 102 performs a process of converting the electronic settlement receipt information as a response at that time into the display format of the consumer terminal which is the request source, and outputting to the consumer terminal 12. Since the addition unit 101 adds the event generation unit to the electronic settlement receipt information to the consumer terminal 12 at an arbitrary timing, the electronic receipt information output unit 102 sends the electronic settlement receipt information added by the event generation unit to the browsing request source. It will be output to the consumer terminal 12.
After that, the electronic receipt management server 10 receives the operation of the event generating unit (for example, the operation of the event generating unit by tapping or the like) from the electronic settlement receipt information output to the consumer terminal 12.

  The product code output means 103 extracts the product code data corresponding to the product name data included in the electronic settlement receipt information from the product code file 100 by operating the event generating unit, and the product code data is sent to the consumer terminal 12. It is a means for outputting. For example, by operating the event generating unit, the product name data included in the electronic settlement receipt information is acquired from the consumer terminal 12 or the like. Then, the product name data is used to execute the processing of the link destination indicated by the event generation unit. In this process, the product code data corresponding to the product name data acquired from the consumer terminal 12 or the like is extracted from the product code file 100 and output to the consumer terminal 12.

  Accordingly, when the user operates the event generating unit via the consumer terminal 12 (“product code request (S4)”), the product code data managed by the electronic receipt management server 10 is acquired by the consumer terminal 12. You will be able to do this (“Acquire product code (S5)”).

The POS terminal 11 is one or a plurality of POS terminals provided in the store P2. The store P2 indicates one store or a plurality of stores.
The POS terminal 11 has a bar code scanner for reading a product code and a member ID, and has a cashier function. In the POS terminal 11, the cashier reads the product code that the consumer wants to purchase with a bar code scanner or presses the product key or number key provided as an input key. Enter data as a trading product. After carrying out the merchandise transaction processing in this way, the consumer carries out settlement processing with cash or a card, and ends a series of transaction processing (one transaction). After the transaction, the transaction details are printed on the receipt paper and a paper receipt is issued.

In addition, the POS terminal 11 includes, as an input key, an instruction key to which a command for executing various processes is assigned. Command keys include a return key, a correction key, and a cash register key.
For example, suppose that a return has occurred after the end of one transaction. In this case, the cashier presses the return key by entering the product code of the product to be returned. As a result, the POS terminal 11 completes the return processing and prints a return receipt including return information on paper.

  As a method of inputting the product code of the product to be returned, the consumer terminal 12 reads the product code data acquired from the electronic receipt management server 10 (“product code reading (S6)”). In addition, various methods such as entering a product code using an input key such as a numeric keypad, pressing the product key, and reading a barcode attached to a product tag with a barcode scanner can be used in combination.

  By the way, when the consumer is a member, the POS terminal 11 performs a process of reading the member ID for each transaction. As a method of reading the member ID, for example, there is a method of reading the member ID displayed as barcode information on the display screen of the consumer terminal 12 with a barcode scanner. In addition, other methods such as reading the member ID stored in the consumer terminal 12 using communication such as short-range wireless communication are also possible.

  By reading the member ID, the POS terminal 11 generates electronic settlement receipt information in which the transaction content for one transaction is digitized during a normal transaction, and the electronic settlement receipt information is sent to the electronic receipt management server via the communication network N1. 10 (“electronic receipt information (S1)”).

  Further, at the time of return processing, electronic return receipt information in which return information is digitized is generated and transmitted to the electronic receipt management server 10 (“return receipt (S7)”).

The consumer terminal 12 is an information processing device used by a consumer at home or at a destination.
As an example, there is a mobile information processing device having a wireless communication function, such as a mobile phone, a smartphone, or a tablet terminal. Further, a fixed type information processing device such as a personal computer that is connected to a router and connected to a network can be given. In the following, the consumer terminal 12 will be described as a mobile information processing device.

  The consumer terminal 12 uses the communication means to access the electronic receipt management server 10 via the communication network N2. With this access, the consumer terminal 12 makes various requests to the electronic receipt management server 10. As one of various requests, for example, a request for electronic settlement receipt information (“browsing request (S2)”) is performed. Alternatively, a request for a product code corresponding to the product name (“product code request (S4)”) is made after the electronic settlement receipt information is acquired.

Further, the consumer terminal 12 includes a viewer for displaying electronic settlement receipt information.
When the electronic receipt management server 10 is requested for electronic settlement receipt information ("browsing request (S2)"), the electronic receipt management server 10 extracts the electronic settlement receipt information and converts it into a predetermined display format. Then, for example, at this time, electronic settlement receipt information with an event generating unit is generated as display data. The consumer terminal 12 displays the electronic settlement receipt information with the event occurrence unit on the display screen of the own terminal by the viewer (“Electronic receipt information acquisition (S3)”).

  It is assumed that the consumer subsequently operates the event generation unit by tapping the event generation unit on the display screen of the consumer terminal 12 (“product code request (S4)”). Then, the electronic receipt management server 10 executes the process corresponding to the event, that is, the product code data acquisition process. As the processing result, the consumer terminal 12 acquires the product code data corresponding to the product name data included in the electronic settlement receipt information (“product code acquisition (S5)”). The consumer terminal 12 displays the acquired product code data on the display screen or saves it in a predetermined storage area, and causes the POS terminal 11 to read it (“read product code (S6)”).

In the following, a mode in which bar code information is displayed as the product code data on the display screen of the consumer terminal 12 and the bar code information is read by the POS terminal 11 is shown as an example. In the product code file 100 of the electronic receipt management server 10, it is assumed that product code data in which the product code is encoded into barcode information is registered in advance.
Further, the process of adding the event generating unit to the electronic settlement receipt information is performed when the format of the electronic settlement receipt information is converted into the display format of the consumer terminal.

Next, the configuration and operation of main devices will be described in detail.
FIG. 2 is a configuration diagram of the electronic receipt management server 10.
The electronic receipt management server 10 mainly includes a control unit 10A, a storage unit 11A, and a communication I / F 12A. The respective parts are interconnected by a bus 13A.

  The control unit 10A is a computer that integrally controls each unit of the electronic receipt management server 10 and performs arithmetic processing, data input / output control, and the like. The control unit 10A includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, and a RAM (work memory for developing various programs and rewritably storing data). Random Access Memory), an RTC (Real-Time Clock) unit that measures the current date and time, and the like.

The storage unit 11A is an auxiliary storage device such as an HDD (Hard Disk Drive) or SSD (Solid State Drive).
The storage unit 11A stores various programs and data. The electronic receipt management server 10 causes the electronic receipt management server 10 to execute the various programs and data stored in the storage unit 11A, the ROM, and the like by the CPU of the control unit 10A, and the electronic receipt management unit and the addition unit 101 (see FIG. 1), electronic receipt information output means 102, product code output means 103 (see FIG. 1), and the like.

  The database DB1 (see FIG. 1) is stored in the storage unit 11A. A management program 110A for managing the database DB1 (“management program” is abbreviated as “Pro” in the figure) 110A is mainly stored. A storage area 111A for storing various data in the database DB1 is also provided. The various data include electronic receipt information and management information thereof (for example, individual data included in the electronic receipt information or information serving as a key for identifying the electronic receipt information). The management program 110A manages these various data as a table by being executed by the CPU. Here, as an example, the database DB1 is assumed to be composed of a plurality of tables including the following tables.

  One of the tables included in the database DB1 is a management table (not shown) of electronic receipt information. The management table associates electronic receipt information with management data (for example, member ID, receipt No., transaction date, store code, cashier No., etc.) and manages electronic receipt information with management data. The management table is composed of one or a plurality of tables.

Another one of the tables included in the database DB1 is a product code table shown as an application example of the product code file 100.
The product code table manages product name data by associating product code data and product name data with each other. The product name data is used as a search key, and the product code data is searched by this product name data.

FIG. 3 is a data configuration diagram of the product code table Tb1.
As shown in FIG. 3, the product code table Tb1 includes items of “product name data” 30 and “product code data” 31.
The first line in the figure shows the item name, and the second and subsequent lines show the data section D0. It should be noted that only three products are shown in the data part D0 for the sake of explanation, and the others are omitted.

  The product name data (product A, product B, product C, ...) Obtained from product master data (not shown) or the like is set in the data section D0 of the “product name data” 30. As the product master data, for example, data acquired from the POS terminal 11, a store server (not shown), a headquarters server, or the like is used.

  In the data section D0 of the "product code data" 31, product code data corresponding to the data set in the "product name data" 30 is set.

  In the present embodiment, standardized data is used as the product code data. As a standardized code, there is a JAN (Japanese Article Number) code in Japan. In Europe, there is an EAN (European Article Number) code. In the United States, there is a UPC (Universal Product Code) code. In addition to this, if there is a product code unique to the company, it may be used.

  Product name data and product code data are associated with the product master data. Therefore, the product code data of the product master data is used as the product code data. In the present embodiment, barcode information is used as the product code data, and a barcode image of a two-dimensional barcode is used as an example. Therefore, instead of setting the product code data such as the JAN code as it is in the data part D0 of the "product code data" 31, a path indicating the recording destination of the barcode image and a file name of the barcode image are set. To do. The barcode image is obtained by converting product code data such as JAN code into a two-dimensional barcode image in advance and recording it as an image image such as JPEG in the directory indicated by the path. In this example, the barcode image (file name: barcode image 1.jpg, barcode image 2.jpg, barcode image 3.jpg, ...) Of each product is saved in one directory of path 1. Show things.

  The management program 110A of the storage unit 11A shown in FIG. 2 is a program for managing various data stored in the database DB1 in a table and operating various data. Specifically, the management program 110A searches the database DB1 in response to a request from an external device such as the POS terminal 11 or the consumer terminal 12, and performs processing such as data extraction / registration / update / deletion. For example, when the electronic receipt information received from the POS terminal 11 includes the value of the processing mode “0”, the electronic receipt information is determined as the electronic settlement receipt information, and the registration process which is the normal process is performed. Further, for example, when the value includes the value of the processing mode “1”, it is determined to be electronic return receipt information, and one return processing of the exception processing is performed. In the returned goods processing, in cooperation with the following returned goods processing program, etc., it takes charge of processing such as data extraction and update.

  The return processing program 112A is stored in the storage unit 11A as one of the programs describing the exception processing. The return processing program 112A is executed when the management program 110A processes the electronic receipt information as the electronic return receipt information. The return processing program 112A cooperates with the management program 110A to determine the content of the corresponding original transaction based on the "original transaction number", "store code", "member ID", etc. included in the electronic return receipt information. The electronic settlement receipt information shown is extracted from the database DB1. Then, the extracted electronic settlement receipt information is subjected to a processing such as setting a strikethrough to the product name data to be returned, and the registered content of the electronic settlement receipt information of the original transaction in the database DB1 is updated.

A transmission / reception program 115A is further stored in the storage unit 11A.
The transmission / reception program 115A includes a program for performing data communication with the POS terminal 11 and the consumer terminal 12 using a predetermined protocol (HTTP or the like).

  Further, in communication with the consumer terminal 12, when there is a request for viewing the electronic settlement receipt information from the consumer terminal 12, the format is converted so that the electronic settlement receipt information can be browsed by the request source, and various information is stored in the consumer terminal 12. Includes a program for sending to. In this program, when there is a request for viewing the electronic settlement receipt information from the consumer terminal 12, the management program 110A is requested to extract the electronic settlement receipt information. Then, the addition processing of the event generation unit and the format conversion processing by an addition program described later are performed. Then, a part or all of the processed electronic settlement receipt information is transmitted to the requesting consumer terminal 12 so that the consumer terminal 12 can browse the electronic settlement receipt information with the event generating unit.

Further, when there is a product code acquisition request from the event generation unit, a program for transmitting necessary information including product code data to the consumer terminal 12 so that the product code can be viewed by the request source. Including.
The storage unit 11A further stores an additional program 113A, a product code output program 114A, and the like.

  When there is a request for viewing the electronic settlement receipt information from the consumer terminal 12, the additional program 113A adds an event generation unit for making an additional request such as acquisition of a product code at the consumer terminal 12 to the electronic settlement receipt information. Perform processing. As an example of the means for adding the event generation unit, an operation signal including a path indicating a storage destination of a program described in JAVASCRIPT (registered trademark) or PHP (P.H.P. hypertext preprocessor) is given. This is performed by embedding the generated information (event generation part) in a structured document such as HTML (HyperText Markup Language). Also, the product name data of the electronic settlement receipt information is set in the structured document so that the electronic receipt management server 10 can obtain it as a search key when the event generating unit is operated.

  The product code output program 114A is a program that is activated when an event generation unit added to the electronic settlement receipt information in the electronic settlement receipt information viewed on the consumer terminal 12 generates an event by an operation. . The product code output program 114A is, for example, configured as a server-side program such as PHP or JAVASCRIPT stored in the location indicated by the path.

  In this embodiment, when the event generator is operated, the product code output program 114A corresponding to this event is activated. The product code output program 114A cooperates with the management program 110A to extract the path and file name indicating the storage location of the product code data from the database DB1 by using the product name data included in the electronic settlement receipt information of the event occurrence source. Then, display data for displaying the product code data (that is, the barcode image) on the display screen of the consumer terminal 12 is generated. Specifically, the process of generating the display data is performed by setting the path and file name extracted from the database DB1 in the tag indicating the image in the response HTML document. An HTML screen for response is output to the consumer terminal 12 through HTTP communication, and a bar code image designated by a path and a file name is output in the HTML screen.

  The communication I / F 12A is a network interface for connecting to the communication networks N1 and N2. In the present embodiment, the transmission / reception program 115A is executed to connect to the communication network N1 and communicate with the POS terminal 11. Also, it connects to the communication network N2 to communicate with the consumer terminal 12.

FIG. 4 is a configuration diagram of the POS terminal 11.
The POS terminal 11 mainly includes a control unit 10B, a storage unit 11B, a communication I / F 12B, a barcode reading unit 13B, a customer barcode reading unit 14B, an input unit 15B, a display unit 16B, a printing unit 17B, and a reader / writer. The section 18B is provided. The respective parts are interconnected by a bus 19B.

  The control unit 10B is a computer that integrally controls various calculations and each unit of the POS terminal 11 and performs calculation processing and data input / output control. The control unit 10B includes a CPU, a ROM for storing various programs and data, a RAM as a work memory for expanding various programs and rewritably storing data, an RTC unit for counting the current date and time, and the like. To be done.

  The input unit 15B is a device that converts a physical action such as pressing an input key by the cashier into an electric signal and inputs the electric signal to the CPU as the electric signal. For example, when the cashier presses an input key, the operation content assigned to the input key is input to the CPU as an electric signal such as a command or data. The input keys include a product key associated with one product, a numeric keypad for entering a product code, and an instruction key to which a command is allocated. The command keys include, for example, a tightening key, a return key, a correction key, and a register minus key.

  The barcode reading unit 13B is a device that reads a barcode by irradiating infrared rays and decodes the read barcode into a predetermined code. Here, it is assumed that the object to be read is the bar code attached to the product tag, and when the reading is completed, the bar code is decoded into the product code.

The customer barcode reading unit 14B is one of reading means for reading the product code data.
The customer barcode reading unit 14B is a device that reads the barcode image displayed on the display screen of the consumer terminal 12 and decodes it into a predetermined code. Here, as the barcode image, a barcode image of a member ID and a barcode image of a product code are read and decoded into a member ID composed of alphanumeric characters and symbols, and a product code such as a JAN code.

The display unit 16B is a display device that includes a display screen such as a liquid crystal display and displays display data on the display screen. The display screen sequentially displays product information such as the price of the product input by the cashier using the input key or read by the barcode reading unit 13B. It also displays accounting information such as total price and change.
The reader / writer unit 18B is a device that reads / writes card information from a card that performs electronic money payment or IC card payment.

  The printing unit 17B is a controller that drives a printing device and prints print data on receipt paper. When the printing unit receives from the CPU various print data indicating the contents of one transaction, returned goods, etc., the printing unit drives the printing device to print the contents indicated by the print data on the receipt paper. The printing device, when driven, sequentially prints the contents of the print data on the roll-shaped receipt paper from the end portion by a predetermined printing method such as ink spraying or thermal transfer.

  The storage unit 11B is a built-in memory or a detachable external storage device (for example, Flash memory or HDD).

  The storage unit 11B is provided with a storage area 111B for information about installation positions such as store codes and cashier numbers, a storage area 112B for product information relating to product transactions such as product master data, and a storage area 113B for display screens. . Predetermined information is appropriately set in each of the storage areas 111B, 112B, 113B when the store is installed. The storage unit 11B further stores a commodity transaction processing program 114B, a settlement processing program 115B, an exception processing program 116B, a receipt processing program 117B, a transmission / reception program 118B, and the like.

The commodity transaction processing program 114B is a program for performing commodity transaction processing.
The payment processing program 115B is a program for performing payment processing.
The exception processing program 116B is a program for performing exception processing of normal product transaction processing. The exception process is, specifically, a return process, a cash register process, a correction process, or the like.

The receipt processing program 117B is a program for performing printing processing of paper receipts issued after the end of one transaction or after exception processing, and for generating electronic receipt information for members.
When this program is executed at the time of return, the POS terminal 11 functions as an electronic return receipt generation means. The electronic return receipt generation means is means for generating electronic return receipt information of the returned merchandise based on the merchandise code data read by the reading means.

  The transmission / reception program 118B includes a program for performing data communication with the electronic receipt management server 10 using a predetermined protocol (HTTP or the like). It also includes a program for communicating with the settlement center.

  The communication I / F 12B is a network interface that connects to a communication network. In this embodiment, the electronic receipt information is transmitted to the electronic receipt management server 10 by connecting to the communication network N1. Electronic transaction receipt information is sent during normal transactions. Further, at the time of the return processing, the electronic return receipt information generated by the electronic return receipt generating means is transmitted to the electronic receipt management server 10. If the electronic receipt management server 10 does not accept the electronic receipt information, a retry is performed. Further, the settlement processing is completed by communicating with a settlement center (not shown).

FIG. 5 is a block diagram of the consumer terminal 12.
The consumer terminal 12 mainly includes a control unit 10C, a storage unit 11C, a communication I / F 12C, an operation unit 13C, and a display unit 14C. The respective parts are interconnected by a bus 15C.

  The control unit 10C is a computer that integrally controls various calculations and each unit of the consumer terminal 12 to perform calculation processing and data input / output control. The control unit 10C includes a CPU, a ROM for storing various programs and data, a RAM as a work memory for expanding various programs and rewritably storing data, an RTC unit for counting the current date and time, and the like. To be done.

  In the present embodiment, the operation unit 13C converts an operation such as a tap, a flick, or a pinch (pinch out, pinch in) on a touch input type display screen into a predetermined input signal and inputs it to the control unit 10C. It is a device. For example, tap a link character or a link image displayed on the display screen for acquiring the product code data. Then, an interrupt signal is input to the control unit 10C to instruct execution of event processing assigned to the object or the like at the tapped coordinate position.

  The display unit 14C is a display device that displays the display data generated by the control unit 10C or the display data acquired from the electronic receipt management server 10 on the display screen. The display screen includes a liquid crystal screen and the like.

  The communication I / F 12C is a communication interface for connecting to the communication network N2 and accessing the Internet through a mobile phone network or the like.

The storage unit 11C is a built-in memory, a detachable external storage device (for example, a flash memory), or the like.
The storage unit 11C stores a member ID storage area 111C, a display data storage area 112C, an electronic receipt application 113C, a transmission / reception program 114C, and the like.

  The member ID storage area 111C stores a member ID made up of a combination of alphanumeric characters and symbols acquired by member registration, or a barcode image generated by converting the member ID.

  The display data storage area 112C is an area for storing display data to be displayed on the display screen. Here, display data generated by itself and display data acquired from the electronic receipt management server 10 (for example, a barcode image of product code data) are stored.

  The electronic receipt application 113C includes a selection program for selectively designating desired electronic settlement receipt information, a viewer of the electronic settlement receipt information, and the like.

  The selection program is a program for requesting the electronic receipt management server 10 by designating a desired electronic settlement receipt information by designating a condition from a plurality of pieces of electronic settlement receipt information. For example, the electronic settlement receipt information is narrowed down from the transaction date, the transaction store, etc., and desired electronic settlement receipt information is selected and designated.

  The viewer is a Web browser that displays the electronic settlement receipt information extracted by the electronic receipt management server 10 and converted into a predetermined display format. In this embodiment, the electronic settlement receipt information to which the event generating unit is added is displayed. Also, a barcode image is displayed as product code data.

  The viewer parses the HTML document acquired from the electronic receipt management server 10 and displays the electronic receipt information with the event generating unit and the barcode image on the display screen of the consumer terminal 12 in a predetermined layout.

  In order to visually confirm the user operation with respect to the event generating unit, for example, a plug-in may be incorporated in the viewer, and a modification such as an animation of the user operation may be performed. Also, an animation effect that allows the user operation on the consumer terminal 12 to be visually confirmed may be realized by setting CSS (Cascading Style Sheets) or the like.

  The transmission / reception program 114C is a program for performing data communication with the electronic receipt management server 10 by a predetermined protocol (HTTP or the like). In this communication, various request information and the like are transmitted to the electronic receipt management server 10. In addition, response information and the like from the electronic receipt management server 10 are received.

Next, the operation of each device will be described.
FIG. 6 is a flow chart of an output process of electronic settlement receipt information in the electronic receipt management server 10.
This processing is executed by the CPU in the following procedure by reading various programs stored in the electronic receipt management server 10.

  First, it is determined whether or not a request for transmitting electronic settlement receipt information from the consumer terminal 12 is received (S31). If it is determined in step S31 that the electronic settlement receipt information transmission request from the consumer terminal 12 has not been received (No determination), the process waits until it is received. When it is determined in step S31 that the electronic settlement receipt information transmission request from the consumer terminal 12 has been received (Yes determination), a search key for extracting the electronic settlement receipt information included in the transmission request is extracted (S32). ). As the search key, data such as “member ID”, “transaction date”, and “store used” can be used.

Next, the electronic settlement receipt information extraction processing is executed using the search key (S33). In this extraction processing, for example, an extraction command is generated by an SQL (SQL) statement or the like, the database DB1 is searched, and the search result is returned.
If the electronic settlement receipt information in the JSON (JavaScript Object Notation) format is stored in the database DB1, the electronic settlement receipt information in the JSON format will be returned.

Next, the electronic settlement receipt information returned as a result of the extraction processing in step S33 is acquired and expanded in a storage area such as a RAM (S34).
Next, the electronic settlement receipt information is subjected to processing such as format conversion according to the environment of the consumer terminal 12 and addition of an event generation unit to generate display data (S35).
Then, a part or all of the display data is transmitted to the requesting consumer terminal 12 as a response to the request (S36), and the process returns to step S31.

The process of adding the event generating unit is performed as follows, for example.
FIG. 7 is a flowchart of the process of adding the event generating unit.
This processing is also executed by the CPU in the following procedure by reading various programs stored in the electronic receipt management server 10.
First, the electronic settlement receipt information (JSON data etc.) extracted from the electronic receipt management server 10 is analyzed from the beginning of the data, and all product name data is extracted. The extracted product name data is given a number (1 to n) in the order of extraction and managed in a table or the like (S51).

Next, the original electronic settlement receipt information (JSON data or the like) including the product name data is format-converted to generate image data (electronic receipt image), which is stored in a predetermined directory (S52).
Next, in the HTML document for response to the consumer terminal 12, the electronic receipt image is set as a background image or the like (S53).

  Further, in the HTML document, link characters and link images are set on the electronic receipt image (S54).

  For example, when an icon is set as a link image near the n-th product name data, the icon is registered in the directory, and the display position and reaction area of the icon are the coordinates near the product name data and the reaction range of the icon. To the tag.

  By setting the tag, an icon is displayed near the display position of the n-th item name data on the electronic receipt image (for example, upper, lower, left, right, etc.), and the area indicated by the icon becomes the reaction area of the link.

  In addition, a link destination path is set in the above tag. As the link destination path, a path indicating the storage location of a program (a program such as JAVASCRIPT, PHP, etc.) that executes the product code data extraction processing is set.

Further, as key information to be passed to the linked program, the nth item name data is set from the item name data extracted in step S51 and managed by the number. By setting the path and the key information, when the user operates the icon, the process designated as the link destination is executed based on the key information.
The above setting is performed for the first to nth item name data.
As described above, the additional processing of the event operation unit is performed, the format is converted into the display format of the consumer terminal, and the display data is generated.
Note that the setting method described above is merely an example. It suffices that the link character and the link image corresponding to the product code data can be set, so that the link character and the link image may be appropriately modified or another method may be adopted.

FIG. 8 is a display example of the electronic settlement receipt information added with the event generation unit on the consumer terminal 12.
FIG. 8A is a display example of the electronic settlement receipt information with an icon added as an event generation unit on the consumer terminal 12.
8 shows a state in which the electronic settlement receipt information 70 of FIG. 8A is displayed as a background image.

  The electronic settlement receipt information 70 includes “transaction date” 700, “receipt number” 701, “store code” 702, “register number” 703, “member ID” 704, “commodity name” 705, and “commodity price” as display information. The items 706 and "accounting information" 707 are included. The information corresponding to each item is displayed. For example, the “commodity name” 705 displays two traded commodities (commodity A and commodity B) as commodity names.

  The electronic settlement receipt information 70 further includes respective product code data near the display position of each product name data (product A, product B) (here, “product name” 705 and “product price” 706). Icons M1 and M2 indicating acquisition of product code data are added as an event generation unit for acquisition. As a method of indicating the acquisition of the product code data, a method using an icon that can be intuitively understood by color or design, a method using an icon including a character string such as “product code”, or the like may be set as appropriate.

  When one of the icons M1 and M2 is tapped, the product code data for the product name data (product A or product B) associated with the tapped icon is acquired from the electronic receipt management server 10. It should be noted that in order for the user to visually confirm that the tap has been performed, a modification such as changing the icon by animation may be appropriately performed.

  FIG. 8B is a display example on the consumer terminal 12 of the electronic settlement receipt information to which a link character is added as an event generation unit. In FIG. 8 (b), the same parts as those in FIG. 8 (a) are denoted by the same reference numerals.

  In the electronic settlement receipt information 70 of FIG. 8B, link characters L1 and L2 are provided in the vicinity of the display position of each product name (product A, product B) as an event generation unit for acquiring each product code. Has been added. For example, the character string "product code" is used for the link character.

FIG. 9 is a flow chart of product code output processing in the electronic receipt management server 10.
This process is performed in the following procedure by the CPU executing various programs stored in the electronic receipt management server 10.

  First, it is determined whether a product code transmission request from the consumer terminal 12 has been received (S81). This transmission request is transmitted to the electronic receipt management server 10 including the product name data as the key information when the user taps one of the icons which is the event generation unit on the display screen of the consumer terminal 12. It is a thing.

  When it is determined in step S81 that the product code transmission request from the consumer terminal 12 has been received (Yes determination), product name data as key information is acquired (S82).

  Next, an extraction process using the product name data as a search key is executed (S83). In this extraction process, an extraction command using the product name data as a search key is generated by, for example, an SQL sentence, the database DB1 is searched, and the search result is returned. In the present embodiment, in the product code table Tb1 of the database DB1, one product name data is associated with one barcode image path and one file name. Therefore, in this case, the path and file name of the corresponding barcode image will be returned.

  Next, the product code display data is generated by setting the path and file name of the barcode image returned as a result of the extraction processing in step S83 in the response HTML document (S84). The response HTML document is, for example, a structured document including a barcode image and a return button. The display size of the barcode image is such that it can be read by a barcode scanner when displayed on the display screen of the consumer terminal. The display data is generated by setting the path and file name in the tag indicating the barcode image.

  After the processing of step S84, the generated display data is transmitted to the requesting consumer terminal 12 (S85), and this processing ends.

  FIG. 10 is a screen configuration diagram when the display data generated in the process of FIG. 9 is displayed on the consumer terminal 12.

  The screen 80 is a screen that transits when the icon M1 (or icon M2) is selected on the electronic settlement receipt information 70 shown in FIG. The barcode image on the screen 80 is a barcode image of the product code of the product A (or product B) corresponding to the icon M1 (or icon M2). It is assumed that the bar code image 800 is displayed in a predetermined size, a predetermined resolution, and a black and white binary value so that it can be read by the customer bar code scanner of the POS terminal 11.

  A return button 801 is formed on the screen 80. The return button 801 is set to return to the screen of the electronic settlement receipt information 70 when pressed.

FIG. 11 is a flowchart of the merchandise return processing in the POS terminal 11.
This processing is executed by the CPU in the following procedure by reading various programs stored in the POS terminal 11.

  First, it is determined whether or not the customer barcode reading device has been operated (S91). This determination is made by, for example, physically removing the scanner unit of the customer bar code reader from a predetermined set position, pulling the trigger of the mechanical operation unit of the scanner unit, or turning on the power of the scanner unit by the cashier. This is done by detecting an action. Therefore, when there is a physical act, the judgment is Yes.

  When the determination process of step S91 is Yes, the barcode image of the product code displayed on the display screen of the consumer terminal 12 is read by the customer barcode reader (S92).

  Next, the read barcode image is decoded into a product code consisting of alphanumeric characters by a predetermined decoding procedure and stored in the storage unit (S93).

  Next, it is determined whether or not the return key has been input (S94). In this process, if a return key is input before this determination, the state is temporarily held by a flag. In step S94, a determination is made by looking at the state of that flag.

  When it is determined in step S94 that the return key has been input (Yes determination), it is subsequently determined whether the product code has been input (S95).

  In this determination, it is determined whether or not the product code is stored in the storage unit by an input from the customer barcode reader, other barcode readers, input keys, or the like. When the process of step S93 is performed, the product code is stored by the input from the customer barcode reading device, so the determination is Yes. If the determination in step S95 is YES, electronic return receipt information including return information such as the product code is generated and set in the transmission memory (S96). At this time, the transaction mode “1” indicating the return processing is added as the processing mode of the electronic return receipt information. It is assumed that the electronic return receipt information set in the transmission memory is sequentially transmitted to the electronic receipt management server 10.

  After the electronic return receipt information is generated, the product code data is deleted from the storage unit, and the process returns to the determination process of step S91.

  On the other hand, if it is determined in step S94 that the return key has not been input (No determination), the process returns to the determination process of step S91. Return processing of two items is performed in this cycle. Similarly, in the return processing from two items, the barcode image showing the product code of the product to be returned is read from the display screen of the consumer terminal 12 and the product code data is stored in the storage unit. . Then, if it is determined in step S94 that the return key has been input, electronic return receipt information including the product codes of a plurality of products is generated.

  If the determination process of step S91 is No, the process proceeds to step S94.

  In addition, when the determination process of step S95 is No, the process proceeds to step S91.

  In the present embodiment, the configuration is shown in which the product code data acquisition process is executed on the server side based on the operation of the event generation unit in the consumer terminal. However, the server side may be modified so that only the product code data extraction process is performed and the other screen generation process is executed as the client side process. Further, in addition to this, the server and the client may be appropriately modified so that the processing is shared.

  In the present embodiment, as an example, an event generation unit such as an icon is associated with each product on the electronic settlement receipt information, but the invention is not limited to this mode. For example, one event generating unit may be provided for one electronic settlement receipt information, and the product codes of all the products included in the electronic settlement receipt information may be acquired by operating the event generating unit.

  In the present embodiment, the link image and the link character are used as the event generating unit, but the present invention is not limited to this. In addition, for example, a button or the like that triggers the product code acquisition process or a part of or all of the process may be used as the event generation unit.

  In the present embodiment, the electronic receipt management server stores the barcode information as the commodity code data in the storage unit, and the consumer terminal acquires the barcode information. However, the present invention is not limited to this. The electronic receipt management server stores the product code itself (data string indicating alphanumeric characters such as JAN code) as product code data, the consumer terminal acquires the product code, and the consumer terminal side encodes it into barcode information. It may be modified to the configuration.

In addition, for example, the electronic receipt management server stores the product code data including a data string indicating alphanumeric characters such as JAN code, the consumer terminal acquires the product code data, and the product code data is displayed on the display screen as it is. You may display it. In this case, in the POS terminal, the cashier can confirm the display content and input the product code with the input key.
Alternatively, the product code data may be stored in the storage unit of the consumer terminal, and the product code data may be read in the POS terminal via near field communication.

  In the present embodiment, information such as electronic settlement receipt information and product code data managed by the electronic receipt management server is acquired as a structured document such as HTML by a Web browser of the consumer terminal, and the information based on the information is acquired by the consumer terminal. Although the aspect of displaying on the display screen is shown, the present invention is not limited to this. Install a dedicated viewer for electronic settlement receipt information on the consumer terminal, and send the electronic receipt receipt information in a unique format that can be displayed only with the dedicated viewer and screen information including product code data from the electronic receipt management server to the consumer terminal. The configuration may be modified.

  In the present embodiment, a case where each means for obtaining a product code from a product name (a product code file, an adding means, an electronic receipt information output means, a product code output means, etc.) is provided in the electronic receipt management server explained. However, the embodiment is not limited to this. For example, in a communication path from a POS terminal to an electronic receipt management server, a product code file and an addition unit are provided in a relay device that relays electronic receipt information, and information obtained by adding an event occurrence unit to electronic settlement receipt information is stored in the electronic receipt management server. It may be configured to be transmitted to. Further, the product code output means may be provided in the relay device and the consumer device may access the relay device to execute the product code acquisition process.

  The relay device can be applied to a store server that collectively manages a plurality of POS terminals provided in a store, a corporate headquarters server that collectively manages a plurality of store servers, and the like.

  In the present embodiment, the configuration has been described in which the product code data is acquired from the electronic settlement receipt information viewed on the consumer terminal as one of the supplementary information, and the information can be displayed on the screen of the consumer terminal. However, this configuration can be applied to obtain and display other incidental information on the consumer terminal. Examples of other supplementary information include product traceability information and allergy information.

  In this case, the "product code data" can be read as "traceability information" (or "allergy information"). The electronic receipt management server records "traceability information" (or "allergy information") in a file in association with the product name data. In addition, the link image and the link character as the event generation unit displayed on the consumer terminal are changed to a display that makes it clear that the link is "traceability information" (or "allergy information"). In the case of an image, an illustration or a character image that can be understood as “traceability information” (or “allergy information”) is included. If it is a character, the character string of "traceability information" (or "allergy information") is included. Further, the present invention is not limited to this, and it is possible to make a modification in which other merchandise information is provided to the consumer as additional information by using this mechanism.

  In addition to the product information, it can be applied to those inviting consumers to a designated website. In this case, the electronic receipt management server records the website invitation information (incidental information) in a file in association with the product name data. The invitation information is an HTML document as a response screen to the consumer terminal, and the URI (Uniform Resource Identifier) of the invitee is included as link information in this document. When the event generating unit is operated from the consumer terminal, the corresponding invitation information is extracted and the invitation information is displayed on the consumer terminal as a response screen. If the consumer is interested, he / she can browse the designated website by designating the link included in the invitation information.

  Various programs used in various devices of the present embodiment are files in an installable format or an executable format, and are read by a computer such as a CD-ROM, a flexible disk (FD), a CD-R, a DVD (Digital Versatile Disk). It may be provided by being recorded in a possible recording medium, and may be read and executed in a flash ROM or the like of various devices.

  Further, the program may be stored in a computer connected to a network such as the Internet and provided by being downloaded via the network.

  As described above, the server device of the present embodiment stores the first storage unit that stores the electronic receipt information in which the contents of the product transaction are digitized, the product name data, and the supplementary information of the product name data in association with each other. Second storage means, addition means for adding an operator for acquiring incidental information corresponding to product name data included in the electronic receipt information to the electronic receipt information stored in the first storage means, and operation When the operation of the operator is accepted via the electronic receipt information output means for outputting the electronic receipt information to which the child is added to the user terminal and the operation of the operator via the user terminal, the supplementary information corresponding to the product name data included in the electronic receipt information is displayed. Incidental information output means for extracting from the second storage means and outputting to the user terminal.

  Further, the POS terminal, which is one of the information processing apparatuses of the present embodiment, has a reading means for reading the product code data of the product to be returned from the user terminal, and the electronic return receipt information obtained by digitizing the return information of the product. Electronic return receipt generation means for generating based on the product code data read by the reading means, and electronic return receipt information generated by the electronic return receipt generation means for digitizing the contents of the original transaction of the product to be returned. The electronic settlement receipt information is transmitted to a server device that manages the electronic settlement receipt information.

  As a result, it becomes possible to easily acquire the incidental information of the product name by using the electronic receipt information browsed by the consumer. Therefore, for example, when returning a product, even if the product code of the product is unknown, by acquiring the product code as one of the supplementary information from the operator on the electronic receipt information, the corresponding product code can be obtained. Can be displayed on the consumer terminal immediately. Further, by displaying the bar code image as the product code on the display screen, the POS terminal can be read by the customer bar code reader, so that the return processing can be smoothly performed.

  Although some configurations of the server device, the information processing device, and the program have been described in the above embodiments, these embodiments are presented as examples and are not intended to limit the scope of the invention. Absent. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the spirit of the invention. These embodiments and modifications thereof are included in the scope and the gist of the invention, and are also included in the invention described in the claims and the scope equivalent thereto.

1 Electronic Receipt System 10 Electronic Receipt Management Server 11 POS Terminal 12 Consumer Terminal 100 Product Code File 101 Addition Means 102 Product Code Output Means N1, N2 Network P1 Electronic Receipt Center P2 Store DB1 Database

JP, 2011-90375, A

Claims (7)

First storage means for storing electronic receipt information in which the contents of the commodity transaction are digitized,
Second storage means for storing the product name data indicating the product name of the product and the code image information indicating the product code for specifying the product in association with each other,
An addition unit that adds an operator for acquiring the code image information corresponding to the product name data included in the electronic receipt information to the electronic receipt information stored in the first storage unit.
An electronic receipt information output unit that outputs the electronic receipt information to which the operator is added to the user terminal so that the product name of the product related to the product name data and the operator are displayed near each other,
When the product name data transmitted from the user terminal is received along with the operation of the operator via the user terminal, the code image information corresponding to the product name data is extracted from the second storage means. An auxiliary information output means for outputting to the user terminal so as to display the code image information instead of displaying the electronic receipt information,
A server device comprising: The manipulator has a form including a link image or a link character,
The server device according to claim 1, wherein: The code image information output by the incidental information output means includes information on an operator displayed to return the display of the code image information to the display of the electronic receipt information.
The server device according to claim 1 or 2, characterized in that. A first storage means for storing electronic receipt information in which the contents of a merchandise transaction are digitized, and merchandise name data indicating a merchandise name of the merchandise and code image information indicating a merchandise code specifying the merchandise are stored in association A computer for controlling a server device having a second storage means,
An addition unit that adds an operator for acquiring the code image information corresponding to the product name data included in the electronic receipt information to the electronic receipt information stored in the first storage unit.
An electronic receipt information output unit that outputs the electronic receipt information to which the operator is added to the user terminal so that the product name of the product related to the product name data and the operator are displayed near each other,
When the product name data transmitted from the user terminal is received along with the operation of the operator via the user terminal, the code image information corresponding to the product name data is extracted from the second storage means. An auxiliary information output means for outputting to the user terminal so as to display the code image information instead of displaying the electronic receipt information,
A program to function as. First storage means for storing electronic receipt information in which the contents of the commodity transaction are digitized,
Second storage means for storing the product name data indicating the product name of the product and the code image information indicating the product code for specifying the product in association with each other,
An addition unit that adds an operator for acquiring the code image information corresponding to the product name data included in the electronic receipt information to the electronic receipt information stored in the first storage unit.
An electronic receipt information output unit that outputs the electronic receipt information to which the operator is added to the user terminal so that the product name of the product related to the product name data and the operator are displayed near each other,
Upon receiving the product name data transmitted from the user terminal with the operation of the operator via the user terminal, the code image information corresponding to the product name data is extracted from the second storage unit. An auxiliary information output means for outputting to the user terminal so as to display the code image information instead of displaying the electronic receipt information,
An electronic receipt system comprising: A computer as a user terminal,
Receiving means for receiving, from the server device, electronic receipt information added with an operator operated to obtain code image information representing a product code identifying a product associated with product name data indicating the product name of the product. ,
A first display unit for displaying the received electronic receipt information, in which the operator and the product name of the product included in the electronic receipt information are located close to each other;
When the displayed operator is operated, a transmitting unit that transmits the product name data associated with the operator to the server device,
Second display means for displaying the code image information, which is received along with the transmission of the product name data and is associated with the product name data stored in the server device, in place of the electronic receipt information.
Program to function as. A first storage means for storing electronic receipt information in which the contents of a merchandise transaction are digitized, and merchandise name data indicating a merchandise name of the merchandise and code image information indicating a merchandise code specifying the merchandise are stored in association A method of outputting incidental information in a server device, comprising:
A first step of adding an operator for acquiring the code image information corresponding to the product name data included in the electronic receipt information to the electronic receipt information stored in the first storage means;
A second step of outputting the electronic receipt information to which the operator is added to the user terminal so that the product name of the product relating to the product name data and the operator are displayed in the vicinity of each other;
When the product name data transmitted from the user terminal is received along with the operation of the operator via the user terminal, the code image information corresponding to the product name data is extracted from the second storage means. And a third step of outputting to the user terminal so as to display the code image information instead of displaying the electronic receipt information,
An additional information output method including.

Images