JP2020126668A - Commodity sales data processor and program - Google Patents

Abstract

To provide a commodity sales data processor and a program capable of more efficiently determining an output destination of a receipt.SOLUTION: Electronic receipt processing in a POS terminal includes: a commodity sales data generation step that generates commodity sales data indicating a transaction content of a commodity to be settled; a customer code acquisition step that acquires a customer code for identifying a customer; a receipt data generation step that generates receipt data including at least the commodity sales data out of the commodity sales data and the customer code; and an output step that outputs the receipt data to an output destination determined depending on whether or not the customer code is included in the receipt data.SELECTED DRAWING: Figure 10

Description

Embodiments of the present invention relate to a product sales data processing device and a program.

2. Description of the Related Art Conventionally, there is known a mechanism called an electronic receipt in which a receipt or a receipt handed over from a store to a shopper at the time of product settlement is electronically transferred to the shopper's mobile terminal or the like.

By converting the receipt into electronic data in this way, the household account book can be automatically booked electronically, which is useful for shoppers. Further, by introducing the electronic receipt, consumption of the receipt paper can be reduced, which is also beneficial to the introduction store.

Further, conventionally, in a device capable of outputting a paper receipt printed on a paper and an electronic receipt, an output is made based on necessity information indicating necessity of outputting the paper receipt preset for each customer. Techniques for determining the destination have been proposed.

However, in the conventional technology, since it is necessary to prepare a storage device and a storage area for storing and managing the necessity information of each customer, the space required for storing the necessity information increases as the number of customers increases. However, the time required to confirm the necessity information may increase. Therefore, a technique that can more efficiently determine the output destination of the receipt is desired.

The product sales data processing device according to the embodiment includes a product sales data generation unit, a customer code acquisition unit, a receipt data generation unit, and an output unit. The merchandise sales data generation means generates merchandise sales data indicating the transaction details of the merchandise to be settled. The customer code acquisition means acquires a customer code for identifying a customer. The receipt data generation means generates receipt data including at least the product sales data among the product sales data and the customer code. The output means outputs the receipt data to an output destination determined according to whether the customer code is included in the receipt data.

FIG. 1 is a configuration diagram showing an overall configuration of an electronic receipt system according to an embodiment. FIG. 2 is a transition diagram showing a transition example of a screen in customer member registration. FIG. 3 is a block diagram showing the main configuration of the POS terminal. FIG. 4 is a block diagram showing a main configuration of the electronic receipt server. FIG. 5 is a block diagram showing a main configuration of the electronic receipt management server. FIG. 6 is a block diagram showing the main configuration of the mobile terminal. FIG. 7 is a functional block diagram of electronic receipt processing in the POS terminal. FIG. 8 is a diagram schematically showing an example of receipt data. FIG. 9 is a diagram schematically showing an example of an electronic receipt. FIG. 10 is a flowchart showing the flow of electronic receipt processing in the POS terminal. FIG. 11 is a diagram showing an example of the output destination selection screen displayed on the display unit of the POS terminal. FIG. 12 is a flowchart showing the flow of electronic receipt management processing and information transmission processing in the electronic receipt server. FIG. 13 is a functional block diagram relating to the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 14 is a flowchart showing the flow of an electronic receipt management process and a product information transmission process in the electronic receipt management server. FIG. 15 is a functional block diagram of an electronic receipt receiving process and an electronic receipt browsing process in the mobile terminal. FIG. 16 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt browsing process in the mobile terminal. FIG. 17 is a diagram showing an example of an electronic receipt displayed on the display unit of the mobile terminal.

Hereinafter, an embodiment will be described with reference to the drawings.

FIG. 1 is a configuration diagram showing an overall configuration of an electronic receipt system according to an embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1, a store server 2, an electronic receipt server 3, an electronic receipt management server 4, a promotion setting terminal 5, and a promotion management server 6. And a mobile terminal 7.

The POS terminal 1 and the store server 2 are provided in the store P1. The POS terminal 1 and the store server 2 are communicably connected via an in-store network N1 such as a LAN (Local Area Network). Further, the POS terminal 1 and the store server 2 can be connected to the network N2 connecting the store P1 and the headquarters P2 via a network device (not shown) such as a router connected to the in-store network N1. is there. Here, the network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

The POS terminal 1 is a product sales data processing device that executes product sales data processing. The POS terminal 1 outputs receipt data by generating receipt data including transaction contents of a product to be settled and printing the receipt data by a printer 13 described later. Further, the POS terminal 1 outputs (transmits) an electronic receipt obtained by converting the data format of the receipt data to the electronic receipt server 3 via the network N2. The transmission method of the electronic receipt is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used. The number of POS terminals 1 provided in the store P1 is not particularly limited, and may be a plurality.

The store server 2 centrally manages product sales data processing and the like performed by the POS terminal 1. For example, the store server 2 stores and manages the product sales data generated by the product sales data process of the POS terminal 1, and stores and manages the product data file used for the product sales data process.

The number of POS terminals 1 arranged in the store P1 is not particularly limited, and may be a plurality. Further, although the present embodiment describes a configuration in which the POS terminal 1 outputs an electronic receipt, the present invention is not limited to this. The conversion may be performed so that the electronic receipt is output to the electronic receipt server 3 as an electronic receipt.

The electronic receipt server 3 is provided at the headquarters P2 of a company that operates a store or a chain store (hereinafter referred to as a store), and functions as a receipt management server for a company that manages receipt data for each company that operates the store. .. The electronic receipt server 3 has functions such as sales management, sales analysis, and inventory management of a company that operates a store.

The electronic receipt server 3 also receives the electronic receipt transmitted from the POS terminal 1 via the network N2. Further, the electronic receipt server 3 transmits the received electronic receipt to the electronic receipt management server 4 via the network N3 that connects the headquarters P2 and the electronic receipt center P3.

Here, the network N3 is a dedicated line such as the Internet or VPN. In addition, the method of transmitting the electronic receipt is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

The electronic receipt management server 4 is provided in the electronic receipt center P3. The electronic receipt center P3 is, for example, a third party organization other than a company that manages receipt data in the electronic receipt server 3. The electronic receipt server 3 may also be managed by a third party organization or the like.

The electronic receipt management server 4 functions as a customer receipt management server that collectively manages receipt data of various companies operating stores. The electronic receipt management server 4 is a member such as the name and membership code of each customer (member) who has registered as a member according to the procedure described later, and the destination information (eg, mail address) of the mobile terminal 7 that is the destination of the electronic receipt. The data is stored and managed in the member master held in the database DB. Note that a member management server or the like that stores and manages member data may be provided separately from the electronic receipt management server 4.

Further, the electronic receipt management server 4 receives the electronic receipt transmitted from the electronic receipt server 3 via the network N3, and stores and manages the electronic receipt in an electronic receipt management area 43a, which will be described later, held in the database DB. To do. More specifically, the electronic receipt includes elements such as a member code in addition to the transaction details of the product (product sales data), and is managed in association with the member data of the corresponding member.

Further, the electronic receipt management server 4 receives additional information such as campaign information relating to a campaign of a specific product from the promotion setting terminal 5 connected via the network N4 described later, and holds this additional information in the database DB. The additional information management area 43b described later is stored and managed. More specifically, the additional information is managed by being associated with an element corresponding to a predetermined condition among the elements included in the electronic receipt stored in the database DB.

Further, when the electronic receipt management server 4 stores the electronic receipt in the database DB, the electronic receipt management server 4 identifies the destination (mobile terminal 7) by referring to the destination information associated with the member code of the electronic receipt. Then, the electronic receipt management server 4 sends the electronic receipt stored in the database DB to the destination via the network N5 described later. If the electronic receipt is associated with the additional information, the additional information is also transmitted to the destination.

In addition, when the electronic receipt management server 4 receives an electronic receipt inquiry designating a member code from the mobile terminal 7 connected via a network N5 described later, the electronic receipt management server 4 extracts the electronic receipt corresponding to the member code from the database DB. , To the mobile terminal 7. If the additional information is associated with the electronic receipt, the additional information is also transmitted to the mobile terminal 7 that made the inquiry.

The promotion setting terminal 5 and the promotion management server 6 are provided in the consumer goods manufacturer P4 or the like. The promotion setting terminal 5 is a terminal device such as a PC (Personal Computer), and transmits additional information to the electronic receipt management server 4 via the network N4. Here, the network N4 is, for example, a dedicated line such as the Internet or VPN. The method of transmitting the additional information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

The mobile terminal 7 is a terminal device used by a user (customer) of this system, such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer. The mobile terminal 7 implements an application such as a Web browser for browsing various information provided on the network N5. A terminal device such as a PC may be applied instead of the mobile terminal 7.

The mobile terminal 7 accesses the electronic receipt management server 4 via the network N5 to register as a member in the present system. Here, the network N5 is the Internet or various public networks.

By the way, the customer's membership registration in this system is performed in the following procedure, for example. The customer sends an empty mail from the mobile terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for member registration to the received mail address. The customer accesses the URL indicating the page for member registration from the mobile terminal 7 and displays an input screen for inputting items (name, destination information, etc.) necessary for member registration. After the customer finishes inputting the necessary items, the electronic receipt management server 4 executes member registration for the member master. After that, the electronic receipt management server 4 delivers the member registration completion mail including the member code (customer code) and the password to the mobile terminal 7. This completes member registration.

After the membership registration as described above, the mobile terminal 7 displays the customer's membership code on the display unit 73 as a code symbol CS such as a barcode or a two-dimensional code, as shown in FIG. The customer presents the code symbol CS displayed on the mobile terminal 7 to the clerk at the time of transaction settlement at the store P1. The store clerk reads the code symbol CS displayed on the mobile terminal 7 with the code scanner 15 (see FIG. 3) connected to the POS terminal 1. As a result, the customer's membership code can be associated with the receipt data generated after the settlement by the merchandise sales data processing in the POS terminal 1.

Further, the mobile terminal 7 receives the electronic receipt of the transaction transmitted from the electronic receipt management server 4 via the network N5 after settlement (transaction) at the POS terminal 1. By transmitting the electronic receipt inquiry designating the member code to the electronic receipt management server 4 via the network N5, the electronic receipt of the member is received from the electronic receipt management server 4. Further, the mobile terminal 7 displays the received electronic receipt on the display unit 73 described later (see FIG. 17).

Further, when the received electronic receipt is associated with the additional information, the mobile terminal 7 displays an icon or the like for instructing to apply for a project related to the campaign based on the additional information (see FIG. 17). For example, in the icon, connection destination information (URL or the like) indicating the application destination (for example, the promotion management server 6) to the project can be set. In this case, when the mobile terminal 7 receives an operation for the icon, the mobile terminal 7 accesses the promotion management server 6 via the network N5 and executes the process related to the application.

The promotion management server 6 is a server device that receives access from the mobile terminal 7 connected via the network N5. The promotion management server 6 has an entry master that manages application history for each campaign type in association with a member code for identifying each member. Upon receiving an application for a campaign from the mobile terminal 7 via the network N5, the promotion management server 6 manages the application history for each campaign type in association with the membership code. The mobile terminal 7 transmits the membership code of the user (member) of the own device stored in the receipt data or the like when accessing the promotion management server 6.

In the electronic receipt system having such a configuration, the electronic receipt (receipt data) indicating the contents of the transaction (settlement) generated by the product sales data processing performed by the POS terminal 1 of the store P1 is transmitted via the electronic receipt server 3. It is transmitted to the electronic receipt management server 4 and published on the Web. Therefore, the portable terminal 7 having the web browser installed can download the receipt data published on the web to the portable terminal 7 and browse it with the web browser by designating the URL (Uniform Resource Locator). .. Note that an application for viewing receipt data may be installed on the mobile terminal 7 for viewing.

Next, the configuration of main devices that construct the electronic receipt system of the present embodiment will be described.

First, the POS terminal 1, which is a product sales data processing device, will be described. FIG. 3 is a block diagram showing the configuration of the POS terminal 1. As shown in FIG. 3, the POS terminal 1 includes a control unit 11 that comprehensively controls various calculations and each unit of the POS terminal 1. The control unit 11 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, a RAM (Random Access Memory) for temporarily storing various programs and rewritably storing various data, It is a computer configured by an RTC (Real Time Clock) unit or the like that measures the current date and time.

The control unit 11 is connected to the operation unit 12, the printer 13, the display unit 14, and the code scanner 15 via the bus 18.

The operation unit 12 has various operation keys for an operator to input an operation. The operation keys include, for example, a numeric key for inputting a numerical value, a cursor key for selecting a predetermined item or a selection decision key, a subtotal key for instructing total output of products for which sales are registered in a transaction, A closing key etc. for declaring that the transaction is closed and the price is settled are provided.

The printer 13 is a printer device that prints receipts and journals. The printer 13 is equipped with a cutting mechanism (not shown) for cutting a paper such as a roll paper to be printed, and cuts the paper according to a cut command described later.

The display unit 14 is, for example, a liquid crystal display or the like, and displays various information such as the product name and price of a product registered for sale, the total amount of one transaction in which settlement is declared, and the change amount. The display unit 14 includes an operator display 14a for displaying various kinds of information for the cashier and a customer display 14b for displaying various kinds of information for the customer. The display unit 14 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 12.

The code scanner 15 is a scanner device that optically reads a code symbol such as a barcode or a two-dimensional code. The code scanner 15 reads, for example, a code symbol attached to a product, a code symbol displayed on the mobile terminal 7, or the like, and outputs the information held in the code symbol to the control unit 11. It is assumed that the code symbol attached to the product holds a product code or the like for identifying the product. Further, it is assumed that the code symbol displayed on the mobile terminal 7 holds a member code (customer code) for identifying a customer who carries the mobile terminal 7.

The control unit 11 is connected to the communication I/F (interface) 16 via the bus 18, and can be connected to the in-store network N1 or the network N2 via the communication I/F 16. There is.

The control unit 11 is also connected to the storage unit 17 via the bus 18. The storage unit 17 is an auxiliary storage device such as an HDD (Hard Disk Drive) or SSD (Solid State Drive). The storage unit 17 stores programs for executing various POS operations including product sales data processing. The storage unit 17 also stores various data files related to product sales data processing, such as a product data file storing product data such as a product name, product code, and unit price of each product. The storage unit 17 also stores a receipt data processing program 17a for performing product sales data processing and processing relating to receipt data.

In addition, the storage unit 17 installs the POS number, the company code (identification code of the company that operates the store), the business type/business type code, and the POS terminal 1 for identifying the own POS terminal 1 from other POS terminals 1. The store code indicating the stored store P1 and the like are stored in the identification code management area 17b. Here, the business type/business type code is a code (classification code) that distinguishes the business type/business type of a store, such as a convenience store, a supermarket, a department store, a pharmacy, a restaurant, and a restaurant. It should be noted that such business type and business type can be arbitrarily changed according to the preference of the user. The company code (identification code of the company that operates the store) and the business type/business type code may be registered in the electronic receipt server 3.

The storage unit 17 also stores a receipt data schema 17c describing a conversion rule when converting unstructured receipt data into structured receipt data (hereinafter referred to as an electronic receipt).

Next, the configuration of the electronic receipt server 3 that functions as a corporate receipt management server will be described with reference to the block diagram of FIG. The electronic receipt server 3 includes a control unit 31 that comprehensively controls various calculations and each unit of the electronic receipt server 3. The control unit 31 is a computer including a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and rewritably stores various data, and an RTC unit that clocks the current date and time. is there.

The control unit 31 can be connected to the network N2 or the network N3 via the communication I/F 32 connected to the bus 34. Further, the control unit 31 is connected to the storage unit 33 via the bus 34.

The storage unit 33 stores the electronic receipt for each company operating the store in the electronic receipt management area 33a. The electronic receipt includes a company code (identification code of a company that operates a store), a business type/business type code, a store code, a shopper's membership code, a POS number of the POS terminal 1, a receipt number, product sales data, and the like.

The storage unit 33 also stores an electronic receipt management program 33b for managing the electronic receipt in the electronic receipt management area 33a. The storage unit 33 also stores an information transmission program 33c for transmitting the receipt data managed in the electronic receipt management area 33a to the electronic receipt management server 4.

Next, the configuration of the electronic receipt management server 4 functioning as the customer receipt management server will be described with reference to the block diagram of FIG. As shown in FIG. 5, the electronic receipt management server 4 includes a control unit 41 that comprehensively controls various calculations and each unit of the electronic receipt management server 4. The control unit 41 is a computer including a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and rewritably stores various data, and an RTC unit that counts the current date and time. is there.

The control unit 41 can be connected to the network N3, the network N4, and the network N5 via the communication I/F 42 connected to the bus 44. Further, the control unit 41 is connected to the storage unit 43 via the bus 44.

The storage unit 43 has a member master management area (not shown) for storing and managing a member master, and an electronic receipt management area 43a for collectively storing electronic receipts of various companies operating stores. Has been done. More specifically, the electronic receipt management area 43a manages electronic receipts of various companies that operate stores for each member.

The electronic receipt includes a member code, a company code (identification code of the company that operates the store), a store code, a POS number of the POS terminal 1, a receipt number, product sales data (including date and time data), and the like. Therefore, for example, a consumer goods maker or the like can obtain proof information of a unique purchased product related to the maker from this electronic receipt under specific conditions (for example, a specific company operating a store, a specific area, a specific It will be possible to obtain it for a limited time. Consumer goods manufacturers are manufacturers of food products, beverages, clothing, cosmetics, medicines, household goods, and the like.

The storage unit 43 also stores various additional information in the additional information management area 43b in association with desired products (product code), members (member code), companies (company code), and stores (store code). Here, the additional information is, for example, campaign information related to a desired product information and a specific condition (for example, a specific company operating a store, a specific region, a specific store, a specific time, etc.) Etc. The additional information includes access information such as a URL linking to a home page associated with a company campaign, a URL linking to a home page associated with a company CM, a URL linking to a company coupon, and the like.

In addition to the member management program (not shown) for managing the member master in the member master area, the storage unit 43 stores the electronic receipt and additional information of each company in the electronic receipt management area 43a and the additional information management area 43b. An electronic receipt management program 43c for managing is stored. In addition, the storage unit 43 stores an electronic receipt and an information transmission program 43d for transmitting additional information of a desired product to the mobile terminal 7. The member master management area, the electronic receipt management area 43a, and the additional information management area 43b correspond to the database DB shown in FIG.

Next, the configuration of the mobile terminal 7 will be described with reference to the block diagram of FIG. As shown in FIG. 6, the mobile terminal 7 includes a control unit 71 that collectively controls various calculations and each unit of the mobile terminal 7. The control unit 71 is a computer including a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and rewritably stores various data, and an RTC unit that counts the current date and time. is there.

The operation unit 72 is connected to the operation unit 72 and the display unit 73 via the bus 76. The operation unit 72 has various operation keys for a user (customer) to perform an operation input, and a pointing device. The display unit 73 is, for example, a liquid crystal display or the like, and displays various information such as an electronic receipt described later. The display unit 73 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 72.

The control unit 71 is connected to the communication I/F 74 via the bus 76, and can be connected to the network N5 via the communication I/F 74. In addition, it may be configured to be connectable to the in-store network N1 via the communication I/F 74.

The control unit 71 is also connected to the storage unit 75 via the bus 76. The storage unit 75 includes a Web browser for browsing various information (contents) published on the Web, an electronic receipt corresponding program 75a for receiving an electronic receipt from the electronic receipt management server 4, and received receipt data. And an electronic receipt browsing program 75b for browsing.

Next, the operation of each unit constituting the system of this embodiment will be described.

First, the electronic receipt processing executed by the control unit 11 of the POS terminal 1 operating according to the receipt data processing program 17a will be described with reference to FIGS.

As shown in FIG. 7, the receipt data processing program 17a executed by the POS terminal 1 functions as a receipt data generation unit 111 that functions as a product sales data generation unit, a customer code acquisition unit, and a receipt data generation unit, and an output unit. And a receipt data output unit 112. As actual hardware, the CPU of the control unit 11 reads the receipt data processing program 17a from the storage unit 17 and executes the receipt data processing program 17a to load the above units onto the RAM, and the receipt data generation unit 111 and the receipt data output unit 112 include the RAM. It is supposed to be generated above.

Here, the receipt data generation unit 111 is a functional unit corresponding to an existing application that mainly performs product sales data processing and generation of receipt printing data (receipt data). When the receipt data generation unit 111 acquires a product code specifying a product via the code scanner 15, the receipt data generation unit 111 reads the product data corresponding to the product code from the product data file, and determines the payment amount based on the unit price included in the product data. Execute the calculated product sales data process. Then, the receipt data generation unit 111 generates product sales data processed at the time of processing the product sales data, that is, receipt data including the transaction content of the product.

Further, when the receipt data generation unit 111 acquires a member code identifying a customer via the code scanner 15 at any timing during one transaction, the receipt data generation unit 111 generates receipt data including the member code.

FIG. 8 is a diagram schematically showing an example of receipt data. Here, the receipt data is text data or the like in an unstructured format and is used for printing by the printer 13. As shown in FIG. 8, the receipt data includes the elements of the product sales data D1 and the member code D2 described above. Here, the product sales data D1 includes the product name (product code) of the product for which payment has been made, the amount thereof, the total amount of each product, the deposit amount paid by the customer, the change amount, and the like.

The receipt data includes a company code (company name) D3, a store code (store name) D4, a phone number D5, an address D6, a transaction date and time D7, a transaction number (receipt number) D8, which indicates a company that operates the store. It includes elements such as a cashier number D9 and a person in charge D10. Note that the elements included in the receipt data are not limited to those in the example of FIG. 8, and may include other elements such as the business type/business category code, or the elements such as the telephone number D5 and the address D6 may be removed.

In addition, when the receipt data generation unit 111 receives the pressing of the closing key, the receipt data generation unit 111 determines that the product sales data processing for one transaction is completed, and outputs the generated receipt data together with the cut command to the receipt data output unit 112 (issue). To do. Here, the cut command is one of commonly used printer control commands and is instruction information for instructing the cutting (cutting) of the paper on which the receipt data is printed. Note that the receipt data may be generated collectively when the closing key is pressed, or may be sequentially generated each time the product code or the customer code is acquired.

The receipt data output unit 112 determines the output destination of the receipt data every time the receipt data generation unit 111 generates receipt data for one transaction. More specifically, when the cut command is issued by the receipt data generation unit 111, the receipt data output unit 112 determines that the receipt data for one transaction has been generated. Then, the receipt data output unit 112 determines whether or not the generated receipt data includes a membership code, and outputs the receipt data to an output destination determined according to the determination result.

Specifically, when the receipt data output unit 112 determines that the membership code is not included in the receipt data, the receipt data output unit 112 outputs the receipt data to the printer 13 together with the cut command. As a result, the printer 13 prints the receipt data on a sheet and then cuts the sheet in accordance with the cut command to print out a sheet receipt for one transaction. When printing out, all the elements that make up the receipt data may be printed, or the membership code may be removed or other information such as advertisements may be printed.

If the receipt data output unit 112 determines that the receipt data includes the membership code, the receipt data output unit 112 converts the receipt data into a predetermined data format according to the conversion rule of the receipt data schema 17c. Then, the receipt data output unit 112 transmits (outputs) the receipt data whose data format has been converted, that is, the electronic receipt, to the electronic receipt server 3 that manages on a company basis according to the company code.

Here, FIG. 9 is a diagram schematically showing an example of the electronic receipt. As shown in FIG. 9, the electronic receipt is composed of structured data (structured document) such as XML and CSV. Note that FIG. 9 shows an example in which each element (D1 to D10) of the receipt data shown in FIG. 8 is converted into the XML format.

The conversion of the receipt data into the electronic receipt is performed based on the conversion rule described in the receipt data schema 17c. Specifically, the receipt data schema 17c defines predetermined elements that make up the receipt data and attribute information (tags, etc.) indicating the attributes of the elements. The receipt data output unit 112 generates an electronic receipt in a structured format as shown in FIG. 9 by structuring each element of the receipt data using the corresponding attribute information. By using such a structured format electronic receipt, the elements included in the electronic receipt can be efficiently used, and thus various advantages can be obtained in data management.

In this way, the receipt data output unit 112 determines that receipt data for one transaction has been generated by the issuance of the cut command by the receipt data generation unit 111, and starts output of the receipt data. Accordingly, it is not necessary to notify the receipt data output unit 112 of a dedicated signal for instructing the end of one transaction from the receipt data generation unit 111. The receipt data output unit 112 can output receipt data for one transaction without changing the above. Moreover, since the changed portion of the receipt data generation unit 111 can be suppressed, it is possible to realize the output function of the electronic receipt while efficiently utilizing the existing application.

Further, the receipt data output unit 112 determines the output destination of the receipt data depending on whether or not the receipt data includes the membership code. Accordingly, the paper receipt or the electronic receipt can be output without preparing the necessity information of the paper receipt for each customer, so that the output destination of the receipt data can be efficiently determined. Further, for example, the customer (member) can select the output of the paper receipt or the electronic receipt by inputting or not inputting the membership code for each transaction, so that the convenience of the customer can be improved. ..

Furthermore, when outputting the receipt data to the electronic receipt server 3, the receipt data output unit 112 converts the elements included in the receipt data into a structured electronic receipt and outputs the electronic receipt. Thereby, since the elements included in the electronic receipt can be efficiently used, in the electronic receipt server 3 and the electronic receipt management server 4 that manage the electronic receipt, and in the mobile terminal 7 that displays the electronic receipt, The convenience of the electronic receipt can be improved.

FIG. 10 is a flowchart showing the flow of electronic receipt processing in the POS terminal 1. First, the receipt data generation unit 111 of the POS terminal 1 determines whether or not the code scanner 15 has read the code symbol (product code) attached to the product or the code symbol (membership code) displayed on the mobile terminal 7. The determination is made (step S11). When the code symbol is not read (step S11; No), the receipt data generation unit 111 proceeds to step S16.

On the other hand, when the receipt data generation unit 111 determines that the code symbol is read (step S11; Yes), the receipt data generation unit 111 determines whether the information acquired by the reading is a product code or a member code (step S12).

When the product code is acquired in step S12 (step S12; product code), the receipt data generation unit 111 reads the product data from the product data file for the product specified by the product code, and the product data includes the product data. Product sales data processing for calculating the payment amount based on the unit price is executed (step S13). Next, the receipt data generation unit 111 generates receipt data including the product sales data processed during the product sales data processing (step S14).

When the membership code is acquired in step S12 (step S12; membership code), the receipt data generation unit 111 generates receipt data including the membership code (step S15).

Here, in order to input the member code into the POS terminal 1, for example, a customer who is a member displays a code symbol including a member code on the display unit 73 of the mobile terminal 7, and the customer who is the clerk or the member himself or herself. The code is read by the code scanner 15 of the POS terminal 1. Note that the receipt data generation unit 111 may be configured to perform exclusive processing or the like so that only one membership code can be input during one transaction.

In the following step S16, the receipt data generation unit 111 determines whether or not the start of the closing process is instructed by pressing the closing key or the like (step S16). When the start of the closing process is not instructed (step S16; No), the process returns to step S11. When the start of the closing process is instructed (step S16; Yes), the receipt data generation unit 111 issues (outputs) a cut command to the receipt data output unit 112 (step S17).

When the receipt data output unit 112 receives the cut command from the receipt data generation unit 111, the receipt data output unit 112 determines that the receipt data for one transaction has been generated, and determines whether the receipt data includes a membership code (step S18). ).

When the receipt data does not include the member code (step S18; No), the receipt data output unit 112 outputs the receipt data for one transaction together with the cut command to the printer 13 to print out the receipt data ( In step S19), this process ends. As a result, the printer 13 prints out the receipt data for one transaction by printing the receipt data on the paper and then cutting the paper according to the cut command.

On the other hand, when the receipt data includes the membership code (step S18; Yes), the receipt data output unit 112 generates an electronic receipt by converting the data format of the receipt data, which is an unstructured format, into the structured format. Yes (step S20). Then, the receipt data output unit 112 transmits the electronic receipt generated via the communication I/F 16 to the electronic receipt server 3 (step S21), and ends this processing.

In the above process, when the receipt data includes the membership code, the receipt data is output to the electronic receipt server 3, but the present invention is not limited to this, and the receipt data is output to both the printer 13 and the electronic receipt server 3. Good.

Further, when the receipt data includes the membership code, the output destination of the receipt data may be selectable. For example, the mobile terminal 7 may have a form in which the code symbol CS to be displayed holds output division information designating an output destination of receipt data, and selects an output destination based on the output division information. In this case, the receipt data generation unit 111 includes the output classification information read by the code scanner 15 in the receipt data together with the membership code. Then, when the receipt data output unit 112 determines that the membership code is included in the receipt data and also determines that the output classification information exists, the receipt data output unit 112 determines the output destination of the receipt data based on the output classification information. It should be noted that either one or both of the printer 13 and the electronic receipt server 3 can be designated as the output classification information.

Further, the output destination of the receipt data may be selected each time when the product is settled. When this form is used, for example, the receipt data output unit 112 displays an output destination selection screen for selecting an output destination of the receipt data on the display unit 14 when it is determined that the receipt data includes a membership code. ..

Here, FIG. 11 is a diagram illustrating an example of the output destination selection screen G1 displayed on the display unit 14. As shown in the figure, the output destination selection screen G1 has a first button B1 for designating the printer 13, a second button B2 for designating the electronic receipt server 3, and a printer as an operator for designating the output destination of the receipt data. 13 and a third button B3 for designating both the electronic receipt server 3 and the electronic receipt server 3. When using this output destination selection screen G1, the operator of the POS terminal 1 confirms with the customer the output destination of the receipt data and operates the operator of the output destination selected by the customer. Then, when the receipt data output unit 112 receives the operation of the operator, it outputs the receipt data to the output destination corresponding to the operator.

The selection screen is not limited to being displayed on the operator display 14a, but may be displayed on the customer display 14b. When the customer display 14b has a touch panel configuration, the customer may select the output destination.

Further, during the processing of the merchandise sales data processing, the customer may confirm the output destination of the receipt data. When this form is used, the receipt data generation unit 111 displays the output destination selection screen G1 or the like on the display unit 14. The output destination corresponding to the displayed and operated operator is included in the receipt data as output classification information. Then, when the receipt data includes the membership code and the output classification information, the receipt data output unit 112 determines the output destination of the receipt data based on the output classification information.

As described above, when the receipt data includes the membership code, the receipt data output unit 112 automatically selects the output destination of the receipt data or accepts the manual selection of the output destination. As a result, the method of determining the output destination can be flexibly switched, so that the output destination of the receipt data can be efficiently determined.

Next, a flow of information transmission processing executed by the control unit 31 of the electronic receipt server 3 operating according to the electronic receipt management program 33c and the electronic receipt management processing executed according to the electronic receipt management program 33b will be described. This will be described with reference to the flowchart shown in FIG.

When the control unit 31 of the electronic receipt server 3 receives the electronic receipt transmitted from the POS terminal 1 via the communication I/F 32 (step S31; Yes), the electronic receipt management area 33a of the storage unit 33 stores the electronic receipt for each company. It is stored as a receipt (step S32). Then, the control unit 31 of the electronic receipt server 3 transmits the electronic receipt stored in step S32 to the electronic receipt management server 4 (step S33), and returns to step S31.

Further, when the preset transmission timing comes (step S31; No → step S34; Yes), the control unit 31 of the electronic receipt server 3 stores the electronic receipt stored and managed in the electronic receipt management area 33a. It transmits to the management server 4 (step S35), and returns to step S31. By the transmission in step S35, the electronic receipt leaked from the transmission target in step S33 can be transmitted to the electronic receipt management server 4, for example. In step S35, control may be performed so that only unreceived electronic receipts are sent.

Next, the control unit 41 of the electronic receipt management server 4 operates according to the electronic receipt management program 43c to perform the electronic receipt management process and the information transmission program 43d to perform the product information transmission process. Will be described with reference to the functional block diagram shown in FIG. 13 and the flowchart shown in FIG.

As shown in FIG. 13, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 include a reception unit 411, an electronic receipt management unit 412, and an electronic receipt transmission unit 413 that function as a receiving unit. It has a modular structure. As the actual hardware, the CPU of the control unit 41 reads the electronic receipt management program 43c and the information transmission program 43d from the storage unit 43 and executes the programs to load the above-mentioned units on the RAM, and the receiving unit 411 and the electronic receipt management unit. 412 and an electronic receipt transmission unit 413 are generated on the RAM.

The reception unit 411 includes a company code indicating a company that operates a store, and an electronic receipt for each company that is electronically processed instead of a receipt or a receipt printed and issued when processing product sales data, and an electronic receipt server. Receive from 3.

The electronic receipt management unit 412 stores and manages the electronic receipt for each company received by the reception unit 411 in the electronic receipt management area 43 a of the storage unit 43. In addition, the electronic receipt management unit 412, campaign information related to a campaign associated with desired merchandise and specific conditions (for example, a specific company that operates a store, a specific area, a specific time, etc.) The additional information is stored in the additional information management area 43b of the storage unit 43 and managed.

The electronic receipt transmission unit 413, for the mobile terminal 7 associated with the membership code of the predetermined shopper, sends the electronic receipt including the at least one company code associated with the membership code to the electronic receipt management area 43a. Get from and send. Further, when the additional information is associated with the elements forming the electronic receipt, the electronic receipt transmission unit 413 acquires the additional information from the additional information management area 43b and transmits it together with the electronic receipt.

As shown in FIG. 14, the receiving unit 411 of the electronic receipt management server 4 determines whether or not the electronic receipt transmitted from the electronic receipt server 3 of each company is received via the communication I/F 42 (step). S41).

When the electronic receipt is received (step S41; Yes), the electronic receipt management unit 412 of the electronic receipt management server 4 stores the electronic receipts of various companies in the electronic receipt management area 43a of the storage unit 43 (step S42). If additional information related to the stored electronic receipt element (product code, member code, company code, store code, etc.) exists, the additional information is associated with the element. Subsequently, the electronic receipt transmission unit 413 transmits the electronic receipt stored in step S42 to the destination (mobile terminal 7) managed in association with the membership code of the electronic receipt (step S43), and step S41. Return to. Further, in step S43, when the electronic receipt is associated with the additional information, the additional information is also transmitted to the destination.

In addition, the electronic receipt transmission unit 413 of the electronic receipt management server 4 stores and manages in the electronic receipt management area 43a when an electronic receipt inquiry is made from the mobile terminal 7 (step S41; No → step S44; Yes). After extracting the received electronic receipt in accordance with the contents of the electronic receipt inquiry (step S45), the electronic receipt is transmitted to the inquired mobile terminal 7 (step S46) and the process returns to step S41. In step S46, if additional information is associated with the electronic receipt, the additional information is also transmitted to the mobile terminal 7 that made the inquiry.

Next, the flow of electronic receipt receiving processing executed by the control unit 71 of the portable terminal 7 operating according to the electronic receipt correspondence program 75a and operating according to the electronic receipt viewing program 75b will be described. , FIG. 15 to FIG.

As shown in FIG. 15, the electronic receipt correspondence program 75a and the electronic receipt browsing program 75b executed by the mobile terminal 7 have a module configuration including a member association unit 711, an electronic receipt reception unit 712, and an electronic receipt display unit 713. ing. As the actual hardware, the CPU of the control unit 71 reads the electronic receipt correspondence program 75a and the electronic receipt browsing program 75b from the storage unit 75 and executes the programs to load the above respective units on the RAM, the member association unit 711, the electronic unit. A receipt receiving unit 712 and an electronic receipt display unit 713 are generated on the RAM.

The member association unit 711 associates a predetermined shopper's member code. The electronic receipt receiving unit 712 receives the electronic receipt from the electronic receipt management server 4. The electronic receipt display unit 713 displays the electronic receipt received by the electronic receipt receiving unit 712 on the display unit 73.

As shown in FIG. 16, first, the member association unit 711 of the mobile terminal 7 accesses the electronic receipt management server 4 and executes the authentication process by inputting the member code and password (step S51). As a result, the mobile terminal 7 is associated with the membership code of a predetermined shopper.

After authentication, the electronic receipt receiving unit 712 of the mobile terminal 7 receives the electronic receipt stored and managed in the electronic receipt management area 43a of the electronic receipt management server 4 corresponding to the input membership code (step S52). ). If the electronic receipt is associated with the additional information, the additional information is also received from the electronic receipt management server 4. The receipt data may be received by electronic mail.

Next, the electronic receipt display unit 713 of the mobile terminal 7 displays the electronic receipt or the like received by the electronic receipt receiving unit 712 on the display unit 73 (step S53), and ends the process.

FIG. 17 is a diagram showing an example of the electronic receipt G2 displayed on the display unit 73 of the mobile terminal 7. The electronic receipt G2 is displayed with the same layout and contents as the receipt printed on the paper. In addition, in the electronic receipt G2, the cursor following the input of the operation unit 72 can be used to focus the product a indicating the traded product or the like. Further, FIG. 17 shows an example in which the electronic receipt G2 is provided with a store name logo portion G21 for displaying a store name logo, a banner display portion G22 for displaying advertisements, and the like.

The display form of the receipt data does not necessarily have to match the image of the receipt printed on the paper. However, the receipt data is a substitute for a paper receipt and serves as electronic merchandise purchase certification information that proves that the merchandise has been purchased. Therefore, FIG. 17 shows an example in which the following information is displayed for use when presenting as product purchase certification information.
・Store name ・Purchase date and time ・Purchased product details ・Total sales amount ・Deposit amount ・Change amount ・Cash register number ・Transaction number

Here, when the URL (access information) of the promotion management server 6 or the like is set as the additional information for any of the products a, this URL is linked to the corresponding product name or access to this URL is made. An icon b or the like, which is an operator for instructing, is displayed.

For example, when the access destination indicated by the URL is a server device (for example, the promotion management server 6) that receives an application for a predetermined campaign, the control unit 71 of the mobile terminal 7 controls the promotion according to the pressing of the icon b or the like. The server 6 is accessed and the processing relating to the application is executed. When accessing the access destination, the membership code of the own device, which is held in the receipt data or the like, may be transmitted. Then, the promotion management server 6 manages the application history for each campaign type in association with the member code for identifying each member.

When a plurality of receipt data are received, a selection screen may be displayed in which each receipt data can be selected based on the purchase date, company code, etc. included in the receipt data. In this case, the electronic receipt display unit 713 displays the receipt data selected from the selection screen on the display unit 73.

Although the embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, replacements, changes, and combinations can be made without departing from the spirit of the invention. These embodiments and modifications thereof are included in the scope and the gist of the invention, and are also included in the invention described in the claims and the scope equivalent thereto.

For example, in the above-described embodiment, the code is used to obtain the membership code and the like, but the present invention is not limited to this, and other methods may be used to obtain the membership code and the like. Specifically, the POS terminal 1 and the mobile terminal 7 are provided with a short-distance wireless communication unit such as NFC (Near Field Communication) or Bluetooth (registered trademark) so that the member code and the like can be transmitted and received by the short-distance wireless communication. May be In this case, the mobile terminal 7 holds the membership code and the like in the storage unit 75, an IC tag (not shown), and the like.

Further, in the above embodiment, the member code and the like are acquired from the mobile terminal 7, but the present invention is not limited to this, and the member code and the like may be acquired from a medium capable of holding the member code such as an IC card or a magnetic card. .. When an IC card is used, the POS terminal 1 has a reading/writing unit such as an IC card reader/writer. When a magnetic card is used, the POS terminal 1 includes a card reader/card writer for a magnetic card.

Further, in the above-described embodiment, the electronic receipt server 3 is provided in the head office P2, but the present invention is not limited to this, and the electronic receipt server 3 for the store may be provided in the store P1. In this case, the POS terminal 1 outputs the electronic receipt to the electronic receipt server 3 connected to the in-store network N1 of the own store, and the electronic receipt server 3 receives the electronic receipt management server via the in-store network N1 and the network N2. The electronic receipt is sent to 4.

In the above embodiment, the electronic receipt generated by the POS terminal 1 is output to the electronic receipt management server 4 via the electronic receipt server 3, but the present invention is not limited to this. By accessing the electronic receipt management server 4 via the electronic receipt management server 4, the electronic receipt may be directly output to the electronic receipt management server 4.

In addition, in the above-described embodiment, the mobile terminal 7 receives the electronic receipt via the electronic receipt management server 4, but the present invention is not limited to this, and the electronic receipt may be directly received from the POS terminal 1. In this case, the POS terminal 1 outputs the generated electronic receipt to the mobile terminal 7 connected via the in-store network N1 or the short-range wireless communication unit (not shown). In this case, the POS terminal 1 may perform the authentication process.

Further, in the above-described embodiment, the product data file is stored in the POS terminal 1. However, the present invention is not limited to this, and the store server 2 may store the product data file so that the POS terminal 1 can refer to it.

1 POS Terminal 2 Store Server 3 Electronic Receipt Server 4 Electronic Receipt Management Server 5 Promotion Setting Terminal 6 Promotion Management Server 7 Mobile Terminal 11 Control Section 12 Operation Section 13 Printer 14 Display Section 15 Code Scanner 16 Communication I/F
17 storage unit 17a receipt data processing program 17b identification code management area 17c receipt data schema 18 bus 111 receipt data generation unit 112 receipt data output unit

JP, 2011-90375, A

Claims (6)

Product sales data generation means for generating product sales data indicating the transaction content of the product to be settled,
Customer code acquisition means for acquiring a customer code for identifying a customer,
Of the product sales data and the customer code, receipt data generation means for generating receipt data including at least the product sales data,
Output means for outputting the receipt data to an output destination determined according to whether or not the customer code is included in the receipt data,
Product sales data processing device. The product sales data processing apparatus according to claim 1, wherein the output unit outputs the receipt data to a printing device when the receipt data does not include the customer code. The output device outputs the receipt data to one or both of a printing device and an external device other than the printing device when the customer data is included in the receipt data. Product sales data processing device. The customer code acquisition unit acquires, together with the customer code, output classification information indicating an output destination device of the printing device and the external device,
The receipt data generation means generates the receipt data including the output classification information,
The product sales according to claim 3, wherein when the receipt data includes the customer code and the output classification information, the output means outputs the receipt data to an output destination indicated by the output classification information. Data processing device. When the receipt data includes the customer code, the output means receives a selection of an output destination device from the printing device and the external device, and outputs the receipt data to the selected output destination. Item sale data processing device according to item 3 or 4. Computer of the product sales data processor,
Product sales data generation means for generating product sales data indicating the transaction content of the product to be settled,
A customer code acquisition means for acquiring a customer code for identifying a customer,
Of the product sales data and the customer code, receipt data generation means for generating receipt data including at least the product sales data,
Output means for outputting the receipt data to an output destination determined according to whether or not the customer code is included in the receipt data,
And a program to make it work.

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