JP6224558B2 - Product sales data processing apparatus and program - Google Patents

Description

Embodiments described herein relate generally to a merchandise sales data processing apparatus and a program.

  Conventionally, at a store or the like, at the time of a transaction such as purchase of a product, a receipt indicating the content of the transaction is printed out on a sheet and delivered to a customer. There is also known an electronic receipt system that delivers an electronic receipt (electronic receipt) to a customer terminal. In such an electronic receipt system, an electronic receipt is generated when an identification code for identifying a customer is presented during a transaction at a store, and the electronic receipt is managed by a management device in association with the identification code. The electronic receipt system provides the electronic receipt to the customer's terminal by transmitting the electronic receipt associated with the identification code to the destination address of the customer (identification code) registered in advance. Yes.

  By making the receipt electronic, the household account book can be automatically booked electronically, which is beneficial for shoppers. In addition, introduction of electronic receipts can reduce consumption of receipt paper, which is also beneficial for stores that introduce them.

  By the way, the store and the management apparatus are generally connected by a network such as a dedicated line. When a failure or the like occurs in this network, communication between the store and the management device becomes offline. In such a case, even if an electronic receipt is transmitted from the store to the management device, the electronic receipt is not delivered, and the receipt cannot be provided to the customer terminal. For this reason, there is a problem that the customer cannot confirm the breakdown of the transactions that are performed offline.

The problem to be solved by the present invention is to provide a merchandise sales data processing apparatus and program capable of outputting a receipt in accordance with a communication state with an external apparatus.

The merchandise sales data processing apparatus according to the embodiment is a merchandise sales data processing apparatus that performs data processing related to merchandise transactions, and includes a generation unit that generates receipt information indicating the contents of the transaction for each transaction, and the receipt Print output means for printing information on paper, electronic receipt output means for outputting the receipt information to an external device connected to the device via a network, and a specific character for specifying a recipient of the receipt information When the receipt is included in the receipt information, the receipt information is output from the electronic receipt output means. When the specific character string is not included in the receipt information, the receipt information is output from the print output means. Control means, determination means for determining whether or not the communication state with the external device is online, and notification means, If the determining means determines that the information is offline, the notifying means outputs the receipt information including the specific character string from the print output means and outputs from the electronic receipt output means after recovery online. When the notification is made and the determination result of the determination unit is switched from offline to online, the receipt information including the specific character string output from the print output unit is output from the electronic receipt output unit.

FIG. 1 is a diagram illustrating a configuration example of an electronic receipt system according to the embodiment. FIG. 2 is a diagram illustrating an example of the first identification code displayed on the mobile terminal. FIG. 3 is a block diagram showing the configuration of the POS terminal. FIG. 4 is a block diagram showing the configuration of the store server. FIG. 5 is a block diagram showing the configuration of the company server. FIG. 6 is a block diagram showing the configuration of the electronic receipt server. FIG. 7 is a diagram illustrating an example of a data configuration of the member master management area. FIG. 8 is a block diagram showing the configuration of the mobile terminal. FIG. 9 is a block diagram showing a functional configuration of the POS terminal. FIG. 10 is a diagram schematically illustrating an example of receipt information. FIG. 11 is a diagram schematically illustrating an example of receipt information. FIG. 12 is a flowchart illustrating an example of a receipt generation process executed by the POS terminal. FIG. 13 is a flowchart illustrating an example of a receipt output process executed by the POS terminal.

  FIG. 1 is a diagram illustrating a configuration example of an electronic receipt system according to the present embodiment. As shown in the figure, the electronic receipt system 1 includes a POS terminal 2, a store server 3, a company server 4, an electronic receipt server 5, and a portable terminal 6.

  The POS terminal 2 and the store server 3 are provided in each store P1. The POS terminal 2 and the store server 3 are communicably connected via a network N1 such as a LAN (Local Area Network). The POS terminal 2 and the store server 3 can be connected to a network N2 that connects the store P1 and the company server 4 via a network device (not shown) such as a router connected to the network N1. The network N2 is a dedicated line such as the Internet or VPN (Virtual Private Network).

  The POS terminal 2 functions as a print control device in this embodiment. The POS terminal 2 executes processing related to various transactions such as product sales registration, and generates receipt information indicating the transaction content. The POS terminal 2 outputs a paper receipt by printing the generated receipt information with a printer 23 described later. Further, the POS terminal 2 generates electronic receipt information obtained by converting the data format of the receipt information, and outputs (transmits) it to the electronic receipt server 5 via the store server 3 or the like.

  The store server 3 performs overall management of merchandise sales data processing performed by the POS terminal 2. For example, the store server 3 transmits the electronic receipt information generated by the POS terminal 2 to the company server 4 at a predetermined timing. The store server 3 stores and manages a product master, which will be described later, a company member master, which will be described later, and the like.

  The number of POS terminals 2 provided in the store P1 is not particularly limited, and a plurality of POS terminals 2 may be provided. In the present embodiment, the configuration in which the POS terminal 2 outputs electronic receipt information will be described, but it is not limited thereto. For example, the receipt information generated by the POS terminal 2 may be output to the electronic receipt server 5 as electronic receipt information by converting the data format by the store server 3 or a conversion device (not shown).

  The company server 4 is provided for each company P2 that operates the store P1. The company server 4 belonging to the same company and each store P1 are connected via a network N2 so as to be communicable. Further, the company server 4 and the electronic receipt server 5 are communicably connected via a network N3 such as the Internet or VPN.

  The company server 4 has functions such as sales management, sales analysis, and inventory management of the company that operates the store. Moreover, the company server 4 receives the electronic receipt information transmitted from each store P1 via the network N2. Moreover, the company server 4 transmits the electronic receipt information of each store P1 to the electronic receipt server 5 via the network N3. Further, the company server 4 transmits (transfers) a company member master (described later) received from the electronic receipt server 5 to the store server 3 of each store P1 via the network N2.

  The electronic receipt server 5 collectively manages the electronic receipt information of each company P2. The electronic receipt server 5 stores and manages the member data of each customer (member) who has registered in the system according to a procedure described later in the member master. Here, the member data includes a first identification code for identifying each member, a name, transmission destination information (for example, an e-mail address) of the portable terminal 6 that is a transmission destination of electronic receipt information, and the like. In addition, the electronic receipt server 5 stores and manages a company code, a second identification code, and the like in association with a first identification code that has been associated and registered as described later.

  The electronic receipt server 5 extracts data indicating the correspondence between the first identification code and the second identification code for each company from the member data stored in the member master. Then, the electronic receipt server 5 provides (transmits) the extracted data as the company member master to the company server 4 of the corresponding company.

  The electronic receipt server 5 receives electronic receipt information transmitted from each store P1 via the network N3, and stores and manages it in an electronic receipt management area described later. More specifically, the electronic receipt information includes elements such as a first identification code in addition to transaction contents, and is managed in association with corresponding member data.

  Further, when the electronic receipt server 5 stores the electronic receipt information in the electronic receipt management area, the electronic receipt server 5 refers to the transmission destination information associated with the first identification code of the electronic receipt information, thereby transmitting the transmission destination (portable terminal 6). Is identified. The electronic receipt server 5 provides (transmits) the electronic receipt information stored in the electronic receipt management area to the transmission destination via the network N4 described later. When the electronic receipt server 5 receives an electronic receipt inquiry specifying the first identification code from the portable terminal 6, the electronic receipt server 5 extracts the electronic receipt corresponding to the first identification code from the electronic receipt management area and provides it to the portable terminal 6. (Send.

  The portable terminal 6 is a terminal device used by a user (also referred to as a customer) of this system. Examples of the mobile terminal 6 include a smartphone, a mobile phone, a PDA (Personal Digital Assistant), and a tablet computer. The mobile terminal 6 is mounted with an application such as a Web browser for browsing various information provided on the network N4. Instead of the mobile terminal 6, a terminal device such as a PC may be applied.

  The portable terminal 6 accesses the electronic receipt server 5 via the network N4 to register as a member in this system. Here, the network N4 is the Internet or various public networks.

  Incidentally, customer membership registration in this system is performed, for example, by the following procedure. The customer transmits a blank mail to the electronic receipt server 5 by using the portable terminal 6. The electronic receipt server 5 transmits a URL (Uniform Resource Locator) indicating a page for member registration to the received mail address. The customer accesses a URL indicating a page for member registration from the mobile terminal 6 and displays an input screen for inputting items (name, destination information, etc.) necessary for member registration. After completing the necessary information input by the customer, the electronic receipt server 5 executes member registration for the member master. Thereafter, the electronic receipt server 5 delivers a member registration completion mail including the first identification code to the mobile terminal 6. This completes member registration.

  After the member registration as described above, the mobile terminal 6 displays the first identification code of the customer on the display unit 63 as a code symbol CS such as a barcode or a two-dimensional code, as shown in FIG. The customer presents the code symbol CS displayed on the portable terminal 6 to the store clerk at the time of transaction settlement in the store P1. The store clerk reads the code symbol CS displayed on the mobile terminal 6 with the code scanner 25 (see FIG. 3) connected to the POS terminal 2. Thereby, it is possible to associate the customer's first identification code with the receipt information generated by the POS terminal 2 after various transactions.

  Moreover, the portable terminal 6 receives the electronic receipt information of the said transaction provided from the electronic receipt server 5 after the transaction with the POS terminal 2 via the network N4. In addition, the mobile terminal 6 receives the electronic receipt information related to the first identification code from the electronic receipt server 5 by transmitting an electronic receipt inquiry designating the first identification code to the electronic receipt server 5. In addition, the mobile terminal 6 displays the received electronic receipt information on the display unit 63 described later.

  In addition, after the registration of the first identification code, the second identification code independently issued to each customer by each company can be associated with the first identification code. Here, the second identification code is a unique identification code held by a card medium such as a point card distributed from a company, for example. Such a second identification code is used, for example, for management of customers in the company and management of points issued to each customer in accordance with the purchase amount.

  When the first identification code is associated with the second identification code of each company, for example, the following procedure is performed. The customer displays his / her first identification code as a code symbol CS on the display unit 63 of the portable terminal 6. The customer presents the code symbol CS displayed on the portable terminal 6 to the store clerk of the store P1 together with the card medium distributed from the company that operates the store P1. The store clerk reads the code symbol CS (first identification code) displayed on the portable terminal 6 with the code scanner 25 (see FIG. 3) connected to the POS terminal 2. Further, the store clerk reads the second identification code held by the presented card medium with a card reader 26 (see FIG. 3) connected to the POS terminal 2. The POS terminal 2 transmits the first identification code and the second identification code to the electronic receipt server 5 via the store server 3 and the company server 4 together with the identification code (company code) of the company P2 that operates the store P1. To do. Thus, the second identification code issued by each company to each customer can be associated with the first identification code. Hereinafter, the process related to the association between the first identification code and the second identification code is referred to as “association registration”.

  In the electronic receipt system 1, when various transactions are performed at the POS terminal 2 of the store P1, receipt information (electronic receipt information) indicating the content of the transaction is generated. The generated electronic receipt information is transmitted to the electronic receipt server 5 and stored so as to be viewable on the portable terminal 6. Therefore, the portable terminal 6 in which a browsing application such as a Web browser is mounted can browse the electronic receipt information by accessing the electronic receipt server 5.

  Next, the structure of the main apparatus which comprises the electronic receipt system 1 is demonstrated.

  First, the POS terminal 2 will be described. FIG. 3 is a block diagram showing the configuration of the POS terminal 2. As shown in FIG. 3, the POS terminal 2 includes a control unit 21 that controls various operations and each unit of the POS terminal 2. The control unit 21 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, a RAM (Random Access Memory) for temporarily storing various programs and rewritable data, It is a computer configured by an RTC (Real Time Clock) unit that measures the current date and time.

  The control unit 21 is connected to the operation unit 22, the printer 23, the display unit 24, the code scanner 25, and the card reader 26 via the bus 29.

  The operation unit 22 has various operation keys for an operator to input an operation. As operation keys, for example, a numeric key for inputting a numerical value, a cursor key for selecting a predetermined item, a selection determination key, and a subtotal key for instructing a total output of products for which sales are registered in a transaction are provided. It has been. In addition, a transaction start key for declaring the start of various transactions, a lock key for declaring the close of one transaction, and the like are provided.

  The printer 23 is a printer device that prints receipts, journals, and the like. The printer 23 prints receipt information on paper such as roll paper under the control of the operation unit 22.

  The display unit 24 is a display device such as a liquid crystal display. The display unit 24 displays various information such as the product name, the price, the total amount of one transaction for which settlement has been declared, and the change amount of the merchandise registered for sales. The display unit 24 includes a first display 24a that displays various information for the cashier, and a second display 24b that displays various information mainly for the customer. The display unit 24 may have a touch panel configuration. In this case, the touch panel functions as the operation unit 22.

  The code scanner 25 is a scanner device that optically reads a code symbol such as a barcode or a two-dimensional code. For example, the code scanner 25 reads a code symbol attached to a product, a code symbol displayed on the mobile terminal 6, and the like, and outputs the read information to the control unit 21. It is assumed that a product code or the like for identifying the product is held in the code symbol attached to the product. Further, it is assumed that the code symbol displayed on the mobile terminal 6 holds a first identification code or the like for specifying a customer who carries the mobile terminal 6.

  The card reader 26 is a reader device that reads information held in a card medium. As the card reader 26, for example, a magnetic card reader that magnetically reads information held in a card medium, an IC card reader that reads using a short-range wireless communication technology such as RFID, and the like can be used. The card reader 26 reads, for example, a second identification code from a card medium presented by the customer, and outputs the read information to the control unit 21.

  The control unit 21 is connected to a communication I / F (interface) 27 via a bus 29. The control unit 21 can be connected to the network N1 or the network N2 via the communication I / F 27.

  The control unit 21 is connected to the storage unit 28 via the bus 29. The storage unit 28 is an auxiliary storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 28 stores programs for executing various POS operations and various setting information. The storage unit 28 also stores POS identification information for identifying its own POS terminal 2 from other POS terminals 2 in the identification code management area 28a. The POS identification information includes, for example, a POS number allocated to the own POS terminal 2, a company code (an identification code of a company that operates the store), a store code indicating the store P1 where the POS terminal 2 is installed, and the like. The company code (the identification code of the company that operates the store) may be held by the company server 4.

  The control part 21 performs the process which concerns on the transaction instruct | indicated from the operator, and produces | generates the receipt information according to the said transaction. Further, the control unit 21 determines an output method of the generated receipt information according to whether or not the first identification code is input.

  Next, the configuration of the store server 3 will be described with reference to the block diagram of FIG. FIG. 4 is a block diagram showing the configuration of the store server 3. As shown in FIG. 4, the store server 3 includes a control unit 31 that comprehensively controls various operations and each unit of the store server 3. The control unit 31 is a computer that includes a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and stores various data in a rewritable manner, an RTC unit that measures the current date and time, and the like. is there.

  The control unit 31 can be connected to the network N1 or the network N2 via the communication I / F 32 connected to the bus 34. The control unit 31 is connected to the storage unit 33 via the bus 34.

  The storage unit 33 stores various programs and various setting information that can be executed by the control unit 31 (CPU). Moreover, the memory | storage part 33 memorize | stores the receipt information produced | generated in each of the POS terminals 2 in the own shop P1 in the shop receipt management area 33a. The storage unit 33 stores a product master storing product data such as a product name, a product code, and a unit price of each product in the product master management area 33b. In addition, the storage unit 33 stores the company member master in the company member master management area 33c. The product master and the corporate member master may be distributed to each POS terminal 2 in the own store P1 at a predetermined timing.

  When receiving the corporate member master from the corporate server 4, the control unit 31 stores the corporate member master in the corporate member master management area 33c. In addition, the control unit 31 discloses the product master management area 33b and the company member master management area 33c secured in the storage unit 33 so that each POS terminal 2 of the own store can refer to it. The control unit 31 collects receipt information generated by each POS terminal 2 and stores it in the store receipt management area 33a. In the case where the electronic receipt information is transmitted to the company server 4 via the store server 3, when the control unit 31 receives the electronic receipt information generated by each POS terminal 2, the electronic receipt information is transmitted to the company server. 4 (transfer).

  Next, the configuration of the company server 4 will be described using the block diagram of FIG. FIG. 5 is a block diagram showing the configuration of the company server 4. As shown in FIG. 5, the enterprise server 4 includes a control unit 41 that controls various operations and each unit of the enterprise server 4. The control unit 41 is a computer that includes a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and stores various data in a rewritable manner, an RTC unit that measures the current date and time, and the like. is there.

  The control unit 41 can be connected to the network N2 or the network N3 via the communication I / F 42 connected to the bus 44. The control unit 41 is connected to the storage unit 43 via the bus 44.

  The storage unit 43 stores various programs and various setting information that can be executed by the control unit 41 (CPU). In addition, the storage unit 43 stores electronic receipt information transmitted from each store P1 operated by the own company in the company receipt management area 43a.

  When receiving the corporate member master from the electronic receipt server 5, the control unit 41 transmits (transfers) the corporate member master to the store server 3 of each store P1 operated by the own company. In addition, when receiving the electronic receipt information from each store (POS terminal 2 and store server 3) operated by the company, the control unit 41 stores the electronic receipt information in the company receipt management area 43a. Further, the control unit 41 transmits the electronic receipt information stored in the company receipt management area 43a to the electronic receipt server 5 at a predetermined timing. Here, the timing for transmitting the electronic receipt information is not particularly limited. For example, the electronic receipt information may be transmitted every time the electronic receipt information is stored in the company receipt management area 43a. Further, the electronic receipt information stored in the company receipt management area 43a may be transmitted at a predetermined time interval such as once per hour.

  Next, the configuration of the electronic receipt server 5 will be described with reference to the block diagram of FIG. FIG. 6 is a block diagram showing the configuration of the electronic receipt server 5. As shown in FIG. 6, the electronic receipt server 5 includes a control unit 51 that comprehensively controls various operations and each unit of the electronic receipt server 5. The control unit 51 is a computer that includes a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and stores various data in a rewritable manner, an RTC unit that measures the current date and time, and the like. is there.

  The control unit 51 can be connected to the network N3 and the network N4 via the communication I / F 52 connected to the bus 54. The control unit 51 is connected to the storage unit 53 via the bus 54.

  The storage unit 53 stores various programs and various setting information that can be executed by the control unit 51 (CPU). The storage unit 53 stores the member master in the member master management area 53a.

  Here, FIG. 7 is a diagram illustrating an example of a data configuration of the member master management area 53a (member master). As shown in FIG. 7, the member master stores a name, transmission destination information, and the like in association with the first identification code of each member. Further, the member master stores the company code and the second identification code in association with the first identification code of the member for which the association registration has been performed.

  In addition, the storage unit 53 stores the electronic receipt information transmitted from each of the company servers 4 in the electronic receipt management area 53b. More specifically, the electronic receipt management area 53b manages the electronic receipt information of each company that operates the store for each member. The electronic receipt information includes a first identification code, a company code, a store code, a POS number, a receipt number, merchandise sales data (including date and time data), and the like.

  When receiving the electronic receipt information from the company server 4 of each company, the control unit 51 stores the electronic receipt information in the electronic receipt management area 53b. In addition, when the electronic receipt information is for instructing the association registration, the control unit 51 associates the company code and the second identification code with the first identification code included in the electronic receipt information, and the member master management area 53a. Register with. Further, the control unit 51 extracts data indicating the correspondence relationship between the first identification code and the second identification code from the member master management area 53a for each company (company code). And the control part 51 transmits the extracted data to the company server 4 of an applicable company as a company member master.

  Further, when the electronic receipt information is stored in the electronic receipt management area 53b, the control unit 51 specifies the transmission destination by referring to the transmission destination information associated with the first identification code of the electronic receipt information. Then, the control unit 51 provides (transmits) the electronic receipt information stored in the electronic receipt management area 53b to the transmission destination. In addition, when the electronic receipt inquiry specifying the first identification code is received from the portable terminal 6, the control unit 51 extracts electronic receipt information corresponding to the first identification code from the electronic receipt management area 53b. Then, the control unit 51 provides the extracted electronic receipt information to the mobile terminal 6.

  Next, the configuration of the mobile terminal 6 will be described with reference to the block diagram of FIG. FIG. 8 is a block diagram illustrating a configuration of the mobile terminal 6. As shown in FIG. 8, the mobile terminal 6 includes a control unit 61 that comprehensively controls various operations and each unit of the mobile terminal 6. The control unit 61 is a computer that includes a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and stores various data in a rewritable manner, an RTC unit that measures the current date and time, and the like. is there.

  The operation unit 62 is connected to the operation unit 62 and the display unit 63 via the bus 66. The operation unit 62 includes various operation keys and a pointing device for the user to perform operation input. The display unit 63 is a liquid crystal display, for example, and displays various types of information such as electronic receipt information to be described later. The display unit 63 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 62.

  The control unit 61 is connected to the communication I / F 64 via the bus 66, and can be connected to the network N4 via the communication I / F 64. A configuration that can be connected to the network N1 via the communication I / F 64 may be adopted.

  The control unit 61 is connected to the storage unit 65 via the bus 66. The storage unit 65 stores various programs and various setting information that can be executed by the control unit 61 (CPU), such as a Web browser for browsing various types of information (contents). The storage unit 65 stores the first identification code in the first identification code management area 65a.

  The control unit 61 receives the electronic receipt information of the transaction provided from the electronic receipt server 5. In addition, the control unit 61 receives the electronic receipt information associated with the first identification code from the electronic receipt server 5 by transmitting an electronic receipt inquiry specifying the first identification code to the electronic receipt server 5. . Further, the control unit 61 displays the received electronic receipt information on the display unit 63.

  Next, the functional configuration of the POS terminal 2 that is the print control device of the present embodiment among the devices constituting the electronic receipt system 1 will be described. The CPU of the POS terminal 2 implements a receipt information generation unit 211 and an output processing unit 212 as functional units as shown in FIG. 9 by cooperating with a program stored in the ROM or the storage unit 28. Here, FIG. 9 is a block diagram showing a functional configuration of the POS terminal 2.

  The receipt information generation unit 211 is a functional unit that mainly generates various transactions and receipt printing data (receipt information). Specifically, when the receipt information generation unit 211 is instructed to start a transaction via the transaction start key or the like of the operation unit 22, the receipt information generation unit 211 executes processing corresponding to the transaction, and prints data corresponding to the transaction. Generate.

  For example, the receipt information generation unit 211 acquires a product code for specifying a product via the code scanner 25 when an instruction to execute sales registration of the product is instructed as a transaction type. Next, the receipt information generation unit 211 reads product data corresponding to the product code from the product master. In addition, the receipt information generation unit 211 executes product sales data processing for calculating a settlement amount based on the unit price included in the read product data. And the receipt information generation part 211 produces | generates the receipt information which shows the breakdown of the transaction.

  Moreover, the receipt information generation part 211 receives the input of the 1st identification code which identifies a customer at any timing in one transaction. Specifically, when the first identification code is read via the code scanner 25, the receipt information generation unit 211 determines that the input of the first identification code has been received. Further, when receiving the input of the second identification code via the card reader 26, the receipt information generating unit 211 inquires the corporate member master for the first identification code corresponding to the second identification code. And the receipt information generation part 211 will determine with having received the input of the said 1st identification code, if a corresponding 1st identification code is acquired from a corporate member master.

  In addition, when receiving the input of the first identification code, the receipt information generation unit 211 includes a character string (hereinafter referred to as a flag character string) indicating that the first identification code is input in the receipt information. Further, when receiving the input of the first identification code or the second identification code, the receipt information generating unit 211 includes these identification codes in the receipt information.

  10 and 11 are diagrams schematically showing an example of receipt information. Here, the receipt information is unstructured text data or the like, and is used for printing by the printer 23.

  As shown in FIGS. 10 and 11, the receipt information includes a company code (company name) D1, a store code D2, a transaction date and time D3, a transaction number (receipt number) D4, a cash register number D5 indicating the company that operates the store. Includes elements such as the name D6.

  Further, the receipt information includes an element having contents corresponding to the transaction type. For example, when sales of a product is registered, as shown in FIG. 10, the transaction details such as the product name (product code) and amount of each registered product, the total amount of each product, the deposit amount paid by the customer, etc. Is input to the region D7. Further, when the association registration is performed, as shown in FIG. 11, for example, a second identification code D10 described later is input to the area D7 together with a character string (for example, “association”) representing the transaction.

  When the first identification code is input, the receipt information generation unit 211 generates receipt information including a flag character string D8 indicating that the first identification code exists, as shown in FIGS. To do. 10 and 11 show an example in which “SRID” is used as the flag character string D8, but the present invention is not limited to this.

  When a first identification code or a second identification code is input, the receipt information generation unit 211 generates receipt information including a first identification code D9 and a second identification code D10 indicating the identification codes. Specifically, FIG. 10 shows an example in which the first identification code is input, and the value is included in the receipt information as the first identification code D9. FIG. 11 shows an example in which the first identification code and the second identification code are input, and the values are included in the receipt information as the first identification code D9 and the second identification code D10.

  Returning to FIG. 9, the output processing unit 212 is a functional unit that performs processing related to output of receipt information generated by the receipt information generation unit 211. As illustrated in FIG. 9, the output processing unit 212 includes a state determination unit 2121, a filter processing unit 2122, a print output unit 2123, and an electronic receipt output unit 2124.

  The state determination unit 2121 functions as a determination unit that determines the communication state between the own device and the external device by cooperating with the communication I / F 27. Here, the external device is a device that is a transmission destination of electronic receipt information, such as the store server 3 and the company server 4. In the case where the electronic receipt information is directly transmitted to the electronic receipt server 5, the communication state with the electronic receipt server 5 may be confirmed.

  The state determination unit 2121 determines whether or not the own device is in an online state in which communication with the external device is possible, for example, by polling. The timing for confirming the communication state is not particularly limited. For example, it may be performed at predetermined time intervals or when electronic receipt information is transmitted to an external device.

  The filter processing unit 2122 functions as a control unit and a notification unit. The filter processing unit 2122 determines the output destination of the receipt information depending on whether or not the flag character string is included in the receipt information. Specifically, when the flag character string is not included in the receipt information, the filter processing unit 2122 outputs the receipt information to the print output unit 2123 to print on the receipt. When the flag character string is included in the receipt information, the filter processing unit 2122 sets the output destination of the receipt information as the electronic receipt output unit 2124. In this embodiment, it is determined whether or not the flag character string is included in the receipt information. However, it may be determined whether or not the first identification code itself is included in the receipt information.

  The filter processing unit 2122 refers to the determination result of the state determination unit 2121 when outputting receipt information to the electronic receipt output unit 2124. If the determination result of the state determination unit 2121 is online, the filter processing unit 2122 outputs receipt information to the electronic receipt output unit 2124.

  On the other hand, when the determination result of the state determination unit 2121 is in the offline state, the filter processing unit 2122 notifies the operator that the state is in the offline state. The notification method is not particularly limited. For example, notification information such as a message indicating that the user is in an offline state or an icon image may be displayed on the display unit 24 (first display 24a). Further, the filter processing unit 2122 suspends output to the electronic receipt output unit 2124 by temporarily storing the receipt information in a RAM or the like. Further, the filter processing unit 2122 outputs the receipt information to the electronic receipt output unit 2124 to print on the receipt. Then, when the determination result of the state determination unit 2121 is restored to the online state, the filter processing unit 2122 outputs the temporarily stored receipt information to the electronic receipt output unit 2124 to transmit it to the external device.

  As described above, when the own apparatus is in an offline state, the receipt information transmission is temporarily suspended and the receipt information is printed instead. Thereby, the customer can confirm the transaction content by the printed receipt or the like while the transaction content cannot be confirmed by the electronic receipt information.

  The print output unit 2123 is, for example, a printer driver. When the receipt information is input from the filter processing unit 2122, the print output unit 2123 controls the printer 23 to print the receipt information on a sheet.

  The electronic receipt output unit 2124 is, for example, a network driver. When receipt information is input from the filter processing unit 2122, the electronic receipt output unit 2124 converts the receipt information into a predetermined data format according to a predetermined conversion rule. Then, the electronic receipt output unit 2124 transmits (outputs) the receipt information obtained by converting the data format, that is, the electronic receipt information to the company server 4 via the communication I / F 27. The electronic receipt information may be transmitted to the company server 4 via the store server 3 or the like, or may be directly transmitted to the company server 4. Moreover, it is good also as a structure which transmits directly to the electronic receipt server 5. FIG.

  Here, the electronic receipt information is composed of structured format data (structured document) such as XML or CSV. Conversion from receipt information to electronic receipt information is performed based on a predetermined conversion rule. Specifically, the conversion rule defines a predetermined element constituting the receipt information and attribute information (tag or the like) indicating the attribute of the element. The electronic receipt output unit 2124 generates structured electronic receipt information by structuring each element of the receipt information using corresponding attribute information. By using electronic receipt information in such a structured format, elements included in the electronic receipt information can be used efficiently, and various advantages can be obtained in data management.

  In this embodiment, the state determination unit 2121 and the electronic receipt output unit 2124 are separated, but the electronic receipt output unit 2124 may have the function of the state determination unit 2121.

  Hereinafter, the operation of the POS terminal 2 will be described with reference to FIG. FIG. 12 is a flowchart showing an example of a receipt generation process executed by the POS terminal 2.

  First, the receipt information generation unit 211 of the POS terminal 2 starts processing according to the transaction type when the transaction type to be executed is instructed by the operator (step S11). For example, when “sales registration” is instructed as the transaction type, the receipt information generation unit 211 executes a transaction process for registering the sales of the product. Further, when “registration registration” is instructed as the transaction type, transaction processing for performing association registration is executed.

  Subsequently, the receipt information generation unit 211 determines whether or not the first identification code has been input (step S12). If the first identification code has already been input (step S12; Yes), the process proceeds to step S15.

  When the first identification code has not been input (step S12; No), the receipt information generation unit 211 determines whether or not the input of the first identification code has been received (step S13). Here, when the input of the first identification code is accepted (step S13; Yes), the receipt information generation unit 211 temporarily stores the first identification code in the RAM or the like (step S14), and proceeds to step S15. Moreover, also when a 1st identification code is not input (step S13; No), it transfers to step S15.

  In subsequent step S15, the receipt information generating unit 211 determines whether or not the second identification code has been input (step S15). If the second identification code has already been input (step S15; Yes), the process proceeds to step S18.

  When the second identification code has not been input (step S15; No), the receipt information generation unit 211 determines whether or not the input of the second identification code has been received (step S16). Here, when receiving the input of the second identification code (step S16; Yes), the receipt information generating unit 211 temporarily stores the second identification code in the RAM or the like (step S17), and proceeds to step S18. Moreover, also when a 2nd identification code is not input (step S16; No), it transfers to step S18.

  In addition, when the 1st identification code corresponding to the input 2nd identification code is registered into the corporate member master, the receipt information generation part 211 acquires the 1st identification code from a corporate member master. In step S13, it is determined that the input of the first identification code has been received.

  Subsequently, the receipt information generation unit 211 determines whether or not the operator has instructed the end of the transaction by operating the closing key or the like (step S18). If there is no instruction to end the transaction (step S18; No), the receipt information generation unit 211 returns to step S12 to wait for input of the first identification code and the second identification code.

  In step S18, when an instruction to end the transaction is received (step S18; Yes), the receipt information generation unit 211 generates receipt information corresponding to the content of the transaction (step S19), and ends the process.

  Here, the receipt information generated in step S19 includes a character string corresponding to the processing results in steps S11 to S18. For example, when a first identification code is input in step S13, a character string (for example, “SRID”) indicating that the first identification code exists and a character string (numerical value) representing the first identification code. ) Is included in the receipt information. When the second identification code is input in step S16, a character string (numerical value) indicating the second identification code is included in the receipt information.

  FIG. 13 is a flowchart illustrating an example of a receipt output process executed by the POS terminal 2. This process is executed subsequent to the receipt generation process described above. Note that the state determination unit 2121 determines the communication state in the background of this process.

  First, the filter processing unit 2122 determines whether or not a flag character string indicating the presence of the first identification code is included in the receipt information generated in the receipt generation process (step S21). When the receipt character information does not include the flag character string (step S21; No), the filter processing unit 2122 outputs the receipt information to the print output unit 2123 to print on the paper (step S22).

  When the flag character string is included in the receipt information (step S21; Yes), the filter processing unit 2122 refers to the determination result of the state determination unit 2121 and determines whether or not it is in the online state (step S23). If the determination result is online (step S23; Yes), the filter processing unit 2122 proceeds to step S29.

  On the other hand, when the determination result is in the offline state (step S23; No), the filter processing unit 2122 displays notification information for notifying that it is in the offline state on the display unit 24 (first display 24a) (step S24). Subsequently, the filter processing unit 2122 temporarily stores the receipt information in a RAM or the like (step S25), and then outputs the receipt information to the print output unit 2123, thereby printing the sheet (step S26).

  Next, the filter processing unit 2122 waits until the determination result of the state determination unit 2121 recovers to the online state (step S27; No). And when it will be in an online state (step S27; Yes), the filter process part 2122 will cancel | release alerting | reporting by deleting the alerting | reporting information displayed on the display part 24 (step S28), and will transfer to step S29.

  In step S29, the filter processing unit 2122 outputs the receipt information to the electronic receipt output unit 2124 to transmit the receipt information to the external device as electronic receipt information (step S29), and ends this processing.

  Note that, when the output method executes both printing and transmission, the filter processing unit 2122 executes both processing of Step S22 and Step S29 (Steps S23 to S29). In this case, when the apparatus is in an off-line state, step S26 may be skipped so that receipts are not printed in duplicate in step S22 and step S26.

  As described above, the POS terminal 2 of the present embodiment can ensure customer convenience by performing receipt output according to the communication state with the external device. Specifically, even if the receipt character information includes a flag character string, the POS terminal 2 causes the printer 23 to output when the determination result of the state determination unit 2121 indicates an offline state. Further, when the determination result of the state determination unit 2121 is switched from the offline state to the online state (recovered), the POS terminal 2 transmits the receipt information including the flag character string output from the printer 23 to the external device. Thereby, since the customer can confirm the transaction content by the printed receipt until the electronic receipt information is provided, the convenience can be ensured.

  As mentioned above, although embodiment of this invention was described, the said embodiment was shown as an example and is not intending limiting the range of invention. The above embodiments can be implemented in various other forms, and various omissions, replacements, changes, additions, combinations, and the like can be made without departing from the scope of the invention. Moreover, the said embodiment and its deformation | transformation are included in the range of the invention, the summary, and the invention described in the claim, and its equal range.

  For example, in each of the above embodiments, the example in which the print control apparatus of the present invention is applied to the POS terminal 2 has been described, but the application target is not limited thereto.

  In the above embodiment, the notification information is displayed on the display unit 24 (first display 24a) to notify the operator of the POS terminal 2 that the operator is offline. However, the notification may be made to the customer. . For example, the filter processing unit 2122 may notify the customer that the user is offline by displaying notification information on the display unit 24 (second display 24b). In addition, the filter processing unit 2122 may output the notification information together with the receipt information to the print output unit 2123 so that the notification is made via the paper output by the printer 23. When notifying the customer, for example, it may be notified that electronic receipt information is to be provided as soon as recovery is made online.

  In addition, the program executed by each device of the above embodiment is provided by being incorporated in advance in a storage medium (ROM or storage unit) included in each device, but is not limited thereto. For example, an installable or executable file is recorded on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disk). Also good. Further, the storage medium is not limited to a medium independent of a computer or an embedded system. For example, a storage medium in which a program transmitted via a LAN or the Internet is downloaded and stored or temporarily stored is also included.

  Further, the program executed by each device of the above embodiment may be configured to be provided or distributed via a network such as the Internet.

DESCRIPTION OF SYMBOLS 1 Electronic receipt system 2 POS terminal 3 Store server 4 Corporate server 5 Electronic receipt server 6 Portable terminal 211 Receipt information generation part 212 Output processing part 2121 State determination part 2122 Filter processing part 2123 Print output part 2124 Electronic receipt output part

JP 2011-90375 A

Claims (5)

A product sales data processing device that executes data processing related to product transactions,
Generating means for generating receipt information indicating the contents of the transaction for each transaction;
Print output means for printing the receipt information on paper;
An electronic receipt output means for outputting the receipt information to an external device connected to the device via a network ;
When the receipt information includes a specific character string for specifying a receipt destination of the receipt information, the receipt information is output from the electronic receipt output means, and the specific character string is not included in the receipt information. Control means for outputting the receipt information from the print output means;
Determining means for determining whether the communication state with the external device is online;
Notification means;
With
When the determination means determines that the determination means is offline, the control means causes the receipt information including the specific character string to be output from the print output means, and outputs from the electronic receipt output means after recovery online. Product sales data for causing the notification means to output the receipt information including the specific character string output from the print output means when the determination result of the determination means is switched from offline to online. Processing equipment. An input means for receiving an input of an identification code for specifying a receipt destination of the receipt information;
When the input unit receives the input of the identification code, the generation unit includes a flag character string indicating that the identification code is input and the specific character string indicating the identification code in the receipt information. ,
The merchandise sales data processing apparatus according to claim 1 , wherein the control means causes the electronic receipt output means to output the receipt information when the flag character string or the specific character string is included in the receipt information. The merchandise sales data processing apparatus according to claim 1 , wherein the notification unit performs notification when the determination unit determines to be offline. The merchandise sales data processing apparatus according to any one of claims 1 to 3, wherein the notification unit performs notification via a sheet printed by the print output unit . A product sales data processing apparatus for executing data processing related to product transactions ;
Generating means for generating receipt information indicating the contents of the transaction for each transaction;
Print output means for printing the receipt information on paper;
An electronic receipt output means for outputting the receipt information to an external device connected to the device via a network ;
When the receipt information includes a specific character string for specifying a receipt destination of the receipt information, the receipt information is output from the electronic receipt output means, and the specific character string is not included in the receipt information. Control means for outputting the receipt information from the print output means;
Determining means for determining whether the communication state with the external device is online;
Notification means;
To function,
When the determination means determines that the determination means is offline, the control means causes the receipt information including the specific character string to be output from the print output means, and outputs from the electronic receipt output means after recovery online. A program for causing the notifying means to output the receipt information including the specific character string output from the print output means from the electronic receipt output means when the determination result of the determining means is switched from offline to online .

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