JP6598936B2 - Electronic receipt system, terminal device and program - Google Patents

Description

Embodiments described herein relate generally to an electronic receipt system , a terminal device, and a program.

  2. Description of the Related Art Conventionally, there has been known a mechanism called an electronic receipt that electronically transfers a receipt or receipt delivered from a store to a shopper at the time of merchandise settlement to a shopper's mobile terminal or the like.

  By making the receipt into electronic receipt information in this way, the household account book can be automatically booked electronically, which is beneficial to the shopper. In addition, by introducing a mechanism called electronic receipt, consumption of receipt paper can be reduced, which is also beneficial for the store where it is introduced.

  However, according to the mechanism of the conventional electronic receipt, the display format of the electronic receipt information in the portable terminal is such that the receipt issued in paper is displayed with only character information (plain text), and there is room for improvement. is there.

The problem to be solved by the present invention is to provide an electronic receipt system , a terminal device, and a program capable of notifying a consumer (customer) that some event has occurred.

An electronic receipt system of an embodiment is an electronic receipt system having an electronic receipt management server and a terminal device that are communicably connected, and the electronic receipt management server includes an element indicating transaction contents of a product to be settled. Storage means for storing electronic receipt information composed of at least a plurality of elements associated with a consumer code for identifying a consumer involved in the transaction, and the terminal device associated with the consumer code And the electronic receipt output means for outputting the electronic receipt information stored in the storage means in association with the consumer code, wherein the terminal device outputs the electronic receipt output from the electronic receipt management server. Receiving means for receiving receipt information; and displaying the electronic receipt information received by the receiving means; If the flag in association with the predetermined elements constituting the over bets information is added, and a display means for displaying by changing the display mode, accepting means for accepting an operation on the electronic receipt information the display means is displayed The display means displays the electronic receipt information in the display form before the change on condition that the accepting means accepts an operation on the electronic receipt information whose display form has been changed.

FIG. 1 is a configuration diagram illustrating the entire configuration of an electronic receipt system according to the embodiment. FIG. 2 is a block diagram showing a main configuration of the POS terminal. FIG. 3 is a block diagram showing a main configuration of the electronic receipt server. FIG. 4 is a block diagram showing a main configuration of the electronic receipt management server. FIG. 5 is a block diagram showing a main configuration of the mobile terminal. FIG. 6 is a functional block diagram relating to electronic receipt processing in the POS terminal. FIG. 7 is a diagram schematically illustrating an example of receipt information. FIG. 8 is a diagram schematically illustrating an example of electronic receipt information. FIG. 9 is a flowchart showing the flow of electronic receipt processing in the POS terminal. FIG. 10 is a flowchart showing the flow of electronic receipt management processing and information transmission processing in the electronic receipt server. FIG. 11 is a functional block diagram relating to electronic receipt management processing and information transmission processing in the electronic receipt management server. FIG. 12 is a flowchart showing the flow of electronic receipt management processing and information transmission processing in the electronic receipt management server. FIG. 13 is a functional block diagram according to the electronic receipt receiving process and the electronic receipt browsing process in the portable terminal. FIG. 14 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt browsing process in the mobile terminal. FIG. 15 is a diagram illustrating an example of electronic receipt information displayed on the display unit of the mobile terminal.

  Hereinafter, an embodiment will be described with reference to the drawings.

  FIG. 1 is a configuration diagram illustrating the entire configuration of an electronic receipt system according to the embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1, a store server 2, an electronic receipt server 3, an electronic receipt management server 4, and a portable terminal 7.

  The POS terminal 1 and the store server 2 are provided in the store P1. The POS terminal 1 and the store server 2 are communicably connected via an in-store network N1 such as a LAN (Local Area Network). The POS terminal 1 and the store server 2 can be connected to a network N2 that connects the store P1 and the headquarters P2 via a network device (not shown) such as a router connected to the store network N1. is there. Here, the network N2 is a dedicated line such as the Internet or a VPN (Virtual Private Network).

  The POS terminal 1 is a product sales data processing device that executes product sales data processing. The POS terminal 1 generates receipt information including transaction details of a product to be settled, and outputs a paper receipt by printing the receipt information with a printer 13 described later. The POS terminal 1 outputs (transmits) the electronic receipt information obtained by converting the data format of the receipt information to the electronic receipt server 3 via the network N2. A method for transmitting electronic receipt information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used. In addition, the number of the POS terminals 1 provided in the store P1 is not particularly limited and may be plural.

  The store server 2 performs overall management such as merchandise sales data processing performed at the POS terminal 1. For example, the store server 2 stores and manages product sales data generated by the product sales data processing of the POS terminal 1, and stores and manages product data files used for the product sales data processing.

  The number of POS terminals 1 arranged in the store P1 is not particularly limited, and may be plural. In the present embodiment, the configuration in which the POS terminal 1 outputs electronic receipt information is described. However, the present invention is not limited to this, and the store server 2 or a conversion device (not shown) converts the receipt information generated by the POS terminal 1 into a data format. It is good also as a structure which outputs to the electronic receipt server 3 as electronic receipt information by converting.

  The electronic receipt server 3 is provided in the headquarters P2 of a company that operates a store or chain store (hereinafter referred to as a store), and functions as a receipt management server for a company that manages electronic receipt information for each company that operates the store. To do. The electronic receipt server 3 has functions such as sales management, sales analysis, and inventory management of a company that operates a store.

  The electronic receipt server 3 receives electronic receipt information transmitted from the POS terminal 1 via the network N2. The electronic receipt server 3 transmits the received electronic receipt information to the electronic receipt management server 4 via the network N3 that connects the headquarter P2 and the electronic receipt center P3.

  Here, the network N3 is, for example, a dedicated line such as the Internet or VPN. Moreover, the electronic receipt information transmission method is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

  The electronic receipt management server 4 is provided in the electronic receipt center P3. The electronic receipt center P3 is, for example, a third party organization other than a company that manages electronic receipt information by the electronic receipt server 3. The electronic receipt server 3 may also be managed by a third party organization.

  The electronic receipt management server 4 functions as a customer receipt management server that collectively manages electronic receipt information of various companies that operate stores. The electronic receipt management server 4 includes the name and member code (recipient code) of each customer (member) who has registered as a member according to the procedure described later, and transmission destination information (for example, the destination of the electronic receipt information). Member data such as an email address is stored and managed in a member master held in the database DB. In addition, it is good also as a structure which provides the member management server etc. which memorize | store and manage member data separately from the electronic receipt management server 4. FIG.

  The electronic receipt management server 4 receives the electronic receipt information transmitted from the electronic receipt server 3 via the network N3, and stores this electronic receipt information in an electronic receipt management area 43a described later held in the database DB. ·to manage. More specifically, the electronic receipt information includes elements such as a member code in addition to the transaction details of the product (product sales data), and is managed in association with the member data of the corresponding member.

  In addition, when the electronic receipt management server 4 stores the electronic receipt information in the database DB, the electronic receipt management server 4 identifies the transmission destination (the portable terminal 7) by referring to the transmission destination information associated with the member code of the electronic receipt information. . And the electronic receipt management server 4 transmits the electronic receipt information memorize | stored in database DB to the transmission destination via the network N5 mentioned later.

  When the electronic receipt management server 4 receives an inquiry for electronic receipt information designating a member code from a portable terminal 7 connected via a network N5 described later, the electronic receipt management server 4 stores the electronic receipt information corresponding to the member code in the database DB. And transmitted to the mobile terminal 7.

  The mobile terminal 7 is a terminal device such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer used by a user (customer) of the system. The portable terminal 7 is mounted with an application such as a web browser for browsing various information provided on the network N5. Note that a terminal device such as a PC may be applied instead of the mobile terminal 7.

  The portable terminal 7 accesses the electronic receipt management server 4 via the network N5 to register as a member in this system. Here, the network N5 is the Internet or various public networks.

  Incidentally, customer membership registration in this system is performed, for example, by the following procedure. The customer transmits a blank mail from the portable terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for member registration to the received mail address. The customer accesses the URL indicating the page for member registration from the mobile terminal 7 and displays an input screen for inputting items (name, destination information, etc.) necessary for member registration. After completing the necessary information input by the customer, the electronic receipt management server 4 executes member registration for the member master. Thereafter, the electronic receipt management server 4 delivers a member registration completion mail including a member code (customer code) and a password to the mobile terminal 7. This completes member registration.

  After the member registration as described above, the mobile terminal 7 displays the customer's member code as a receiver code on the display unit 73 (see FIG. 5) as a code symbol such as a barcode or a two-dimensional code. The customer presents the code symbol displayed on the portable terminal 7 to the store clerk at the time of transaction settlement at the store P1. The store clerk reads the code symbol displayed on the portable terminal 7 with the code scanner 15 (see FIG. 2) connected to the POS terminal 1. As a result, the customer's member code (recipient code) can be associated with the electronic receipt information generated after the settlement by the merchandise sales data processing in the POS terminal 1.

  Moreover, the portable terminal 7 receives the electronic receipt information of the said transaction transmitted from the electronic receipt management server 4 after the payment (transaction) in the POS terminal 1 via the network N5. An electronic receipt information specifying the member code is transmitted to the electronic receipt management server 4 via the network N5, so that the electronic receipt information of the member is received from the electronic receipt management server 4. Further, the mobile terminal 7 displays the received electronic receipt information on the display unit 73.

  In the electronic receipt system having such a configuration, electronic receipt information indicating the contents of a transaction (settlement) generated by performing merchandise sales data processing at the POS terminal 1 of the store P 1 is managed via the electronic receipt server 3. It is transmitted to the server 4 and published on the Web. Therefore, the mobile terminal 7 implemented with the Web browser can download the electronic receipt information published on the Web to the mobile terminal 7 and browse with the Web browser by specifying a URL (Uniform Resource Locator). it can. In addition, you may make it install and browse the application for browsing electronic receipt information in the portable terminal 7. FIG.

  Next, the configuration of main devices that construct the electronic receipt system of the present embodiment will be described.

  First, the POS terminal 1 that is a merchandise sales data processing apparatus will be described. FIG. 2 is a block diagram showing the configuration of the POS terminal 1. As illustrated in FIG. 2, the POS terminal 1 includes a control unit 11 that controls various operations and each unit of the POS terminal 1. The control unit 11 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) that stores various programs and data, a RAM (Random Access Memory) that temporarily stores various programs and stores various data in a rewritable manner, It is a computer configured by an RTC (Real Time Clock) unit that measures the current date and time.

  The control unit 11 is connected to the operation unit 12, the printer 13, the display unit 14, and the code scanner 15 via the bus 18.

  The operation unit 12 has various operation keys for an operator to input an operation. As operation keys, for example, a numeric key for inputting a numerical value, a cursor key for selecting a predetermined item, a selection decision key, a subtotal key for instructing a total output of products for which sales are registered in a transaction, one key A closing key or the like is provided for declaring that the transaction is closed and the price is settled.

  The printer 13 is a printer device that prints receipts, journals, and the like. The printer 13 includes a cutting mechanism (not shown) that cuts paper such as roll paper to be printed, and cuts the paper according to a cut command described later.

  The display unit 14 is, for example, a liquid crystal display or the like, and displays various information such as the item name, price, total amount of one transaction for which settlement has been declared, and change amount. The display unit 14 includes an operator display 14a for displaying various information for the cashier and a customer display 14b for displaying various information for the customer. The display unit 14 may have a touch panel configuration. In this case, the touch panel functions as the operation unit 12.

  The code scanner 15 is a scanner device that optically reads a code symbol such as a barcode or a two-dimensional code. For example, the code scanner 15 reads a code symbol attached to a product, a code symbol displayed on the mobile terminal 7, and outputs information held in the code symbol to the control unit 11. It is assumed that a product code or the like for identifying the product is held in the code symbol attached to the product. Further, it is assumed that the code symbol displayed on the mobile terminal 7 holds a member code (customer code) or the like for specifying a customer who carries the mobile terminal 7.

  The control unit 11 is connected to a communication I / F (interface) 16 via a bus 18 and can be connected to the in-store network N1 and the network N2 via the communication I / F 16. Yes.

  The control unit 11 is connected to the storage unit 17 via the bus 18. The storage unit 17 is an auxiliary storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 17 stores programs for executing various POS operations including product sales data processing. In addition, the storage unit 17 stores various data files related to product sales data processing such as product data files and point files that store product data such as product names, product codes, and unit prices of each product. The storage unit 17 also stores a receipt information processing program 17a for performing product sales data processing and processing related to receipt information.

  The product data file stores the maximum number of purchases and special sale information for each product. The point file stores the expiration date of points associated with the member code.

  In addition, the storage unit 17 has a POS number, a company code (an identification code of a company that operates the store), a business type / business code, and the POS terminal 1 installed to identify the POS terminal 1 from the other POS terminal 1. The store code indicating the store P1 to be stored is stored in the identification code management area 17b. Here, the business type / business condition code is a code (classification code) for distinguishing the business type / business condition of a store such as a convenience store, a supermarket, a department store, a pharmacy, a restaurant, and a restaurant. Note that such business types and business types can be arbitrarily changed according to user preferences. Further, the company code (identification code of the company that operates the store) and the type of business / business condition code may be registered in the electronic receipt server 3.

  The storage unit 17 also stores a receipt information schema 17c that describes conversion rules when converting unstructured receipt information into structured electronic receipt information.

  Next, the configuration of the electronic receipt server 3 functioning as a corporate receipt management server will be described with reference to the block diagram of FIG. The electronic receipt server 3 includes a control unit 31 that comprehensively controls various operations and each unit of the electronic receipt server 3. The control unit 31 is a computer that includes a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and stores various data in a rewritable manner, an RTC unit that measures the current date and time, and the like. is there.

  The control unit 31 can be connected to the network N2 or the network N3 via the communication I / F 32 connected to the bus 34. The control unit 31 is connected to the storage unit 33 via the bus 34.

  The storage unit 33 stores electronic receipt information for each company operating the store in the electronic receipt management area 33a. The electronic receipt information includes a company code (an identification code of a company that operates a store), a business type / business condition code, a store code, a shopper's membership code, a POS number of the POS terminal 1, a receipt number, merchandise sales data, and the like.

  The storage unit 33 also stores an electronic receipt management program 33b for managing electronic receipt information in the electronic receipt management area 33a. In addition, the storage unit 33 stores an information transmission program 33 c for transmitting electronic receipt information managed in the electronic receipt management area 33 a to the electronic receipt management server 4.

  Next, the configuration of the electronic receipt management server 4 functioning as a customer receipt management server will be described with reference to the block diagram of FIG. As shown in FIG. 4, the electronic receipt management server 4 includes a control unit 41 that comprehensively controls various operations and each unit of the electronic receipt management server 4. The control unit 41 is a computer that includes a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and stores various data in a rewritable manner, an RTC unit that measures the current date and time, and the like. is there.

  The control unit 41 can be connected to the network N3 and the network N5 via the communication I / F 42 connected to the bus 44. The control unit 41 is connected to the storage unit 43 via the bus 44.

  In addition to a member master management area (not shown) for storing and managing the member master, the storage unit 43 includes an electronic receipt management area 43a for collectively storing electronic receipt information of various companies operating the store. It is secured. More specifically, the electronic receipt management area 43a manages electronic receipt information of various companies that operate stores for each member.

  The electronic receipt information includes a member code, a company code (an identification code of a company that operates the store), a store code, a POS number of the POS terminal 1, a receipt number, merchandise sales data (including date and time data), and the like. Therefore, for example, a consumer goods manufacturer, etc., provides proof information of a unique purchased product related to the manufacturer under specific conditions from the electronic receipt information (for example, limited to a specific company operating a store, limited to a specific region, specified For a limited time). Consumer goods manufacturers are manufacturers of food, beverages, clothing, cosmetics, medicines, and household goods.

  In addition to a member management program (not shown) for managing the member master in the member master area, the storage unit 43 has an electronic receipt management program for managing electronic receipt information of each company in the electronic receipt management area 43a. 43c is stored. In addition, the storage unit 43 stores an information transmission program 43 d for transmitting electronic receipt information to the mobile terminal 7. The member master management area and the electronic receipt management area 43a correspond to the database DB shown in FIG.

  Next, the configuration of the mobile terminal 7 will be described with reference to the block diagram of FIG. As shown in FIG. 5, the mobile terminal 7 includes a control unit 71 that comprehensively controls various operations and each unit of the mobile terminal 7. The control unit 71 is a computer that includes a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and stores various data in a rewritable manner, an RTC unit that measures the current date and time, and the like. is there.

  The control unit 71 is connected to the operation unit 72 and the display unit 73 via the bus 76. The operation unit 72 includes various operation keys and a pointing device for a user (customer) to perform operation input. The display unit 73 is a liquid crystal display, for example, and displays various types of information such as electronic receipt information to be described later. The display unit 73 may have a touch panel configuration. In this case, the touch panel functions as the operation unit 72.

  The control unit 71 is connected to the communication I / F 74 via the bus 76, and can be connected to the network N5 via the communication I / F 74. In addition, it is good also as a structure which can be connected to the network N1 in a store via communication I / F74.

  The control unit 71 is connected to the storage unit 75 via the bus 76. The storage unit 75 includes a Web browser for browsing various information (contents) published on the Web, an electronic receipt corresponding program 75a for receiving electronic receipt information from the electronic receipt management server 4, and the received electronic An electronic receipt browsing program 75b for browsing receipt information is stored.

  Next, the operation of each part constituting the system of this embodiment will be described.

  First, electronic receipt processing executed when the control unit 11 of the POS terminal 1 operates according to the receipt information processing program 17a will be described with reference to FIGS.

  As shown in FIG. 6, the receipt information processing program 17a executed by the POS terminal 1 includes a receipt information generation unit 111 that functions as a receipt information generation unit and a receipt information output unit 112 that functions as an output unit. It has become. As actual hardware, the CPU of the control unit 11 reads the receipt information processing program 17a from the storage unit 17 and executes it to load the above-described units onto the RAM. The receipt information generation unit 111 and the receipt information output unit 112 are stored in the RAM. It is supposed to be generated above.

  Here, the receipt information generation unit 111 is a functional unit corresponding to an existing application that mainly performs product sales data processing and generation of receipt printing data (receipt information). When the receipt information generation unit 111 acquires a product code for specifying a product via the code scanner 15, the receipt information generation unit 111 reads product data corresponding to the product code from the product data file, and calculates a settlement amount based on the unit price included in the product data. The product sales data processing to be calculated is executed. And the receipt information generation part 111 produces | generates the receipt information containing the merchandise sales data processed in the case of merchandise sales data processing, ie, the transaction content of the goods.

  Further, when the receipt information generation unit 111 acquires a member code for identifying a customer via the code scanner 15 at any timing during one transaction, the receipt information generation unit 111 generates receipt information including the member code.

  FIG. 7 is a diagram schematically illustrating an example of receipt information. Here, the receipt information is unstructured text data or the like, and is used for printing by the printer 13. As shown in FIG. 7, the receipt information includes the above-described items such as the product sales data D1 and the member code D2. Here, the merchandise sales data D1 includes the merchandise name (product code) of the merchandise to be settled and its price, the total price of each merchandise, the deposit price paid by the customer, the change price, and the like.

  The receipt information includes elements such as transaction date and time D7, transaction number (receipt number) D8, cash register number D9, person in charge name D10, and the like. The elements included in the receipt information are not limited to the example in FIG. 7, but are a company code (company name), a store code (store name), a store telephone number, an address, an industry type / business type code indicating the company that operates the store. Other elements may be included.

  Further, upon receipt of pressing of the closing key, the receipt information generation unit 111 determines that the merchandise sales data processing for one transaction has been completed, and outputs (issues) the generated receipt information together with the cut command to the receipt information output unit 112. To do. Here, the cut command is one of commonly used printer control commands, and is instruction information for instructing cutting (cutting) of paper on which receipt information is printed. Note that the receipt information may be generated in a lump as the closing key is pressed, or may be generated sequentially each time a product code or customer code is acquired.

  The receipt information output unit 112 determines an output destination of the receipt information every time the receipt information generation unit 111 generates receipt information for one transaction. More specifically, when the receipt information generation unit 111 issues a cut command, the receipt information output unit 112 determines that receipt information for one transaction has been generated. Then, the receipt information output unit 112 determines whether or not the member code is included in the generated receipt information, and outputs the receipt information to an output destination determined according to the determination result.

  Specifically, when the receipt information output unit 112 determines that the membership code is not included in the receipt information, the receipt information output unit 112 outputs the receipt information together with the cut command to the printer 13. As a result, after printing the receipt information on the paper, the printer 13 prints out the paper receipt for one transaction by cutting the paper according to the cut command. At the time of printout, all the elements constituting the receipt information may be printed, or the member code may be removed or other information such as an advertisement may be added.

  If the receipt information output unit 112 determines that the receipt information includes a member code, the receipt information output unit 112 converts the receipt information into a predetermined data format according to the conversion rule of the receipt information schema 17c. Then, the receipt information output unit 112 transmits (outputs) the receipt information obtained by converting the data format, that is, the electronic receipt information, to the electronic receipt server 3 managed in units of companies according to the company code.

  Here, FIG. 8 is a diagram schematically illustrating an example of electronic receipt information. As shown in FIG. 8, the electronic receipt information is composed of structured format data (structured document) such as XML, CSV, JSON (JavaScript (registered trademark) Object Notation). FIG. 8 shows an example in which each element (D1 to D2, D7 to D10) of the receipt information shown in FIG. 7 is converted into the JSON format.

  Conversion from the receipt information to the electronic receipt information is performed based on a conversion rule described in the receipt information schema 17c. Specifically, the receipt information schema 17c defines predetermined elements constituting the receipt information and attribute information (tags or the like) indicating attributes of the elements. The receipt information output unit 112 generates electronic receipt information in a structured format as shown in FIG. 8 by structuring each element of the receipt information using corresponding attribute information. By using electronic receipt information in such a structured format, elements included in the electronic receipt information can be used efficiently, and various advantages can be obtained in data management.

In addition, the receipt information output unit 112 checks whether notification is necessary for a predetermined element constituting the receipt information when converting the receipt information to the electronic receipt information. Specific examples of checking whether notification is necessary for a predetermined element constituting receipt information include the following.
・ Expiration date of granted points expired ・ Purchase discount ・ Missing cashier

  For example, an operation error of the cashier is a case where the cashier mistakenly registers a large quantity of merchandise. The receipt information output unit 112 refers to the maximum number of purchases stored for each product in the product data file. If the registered quantity of products included in the electronic receipt information exceeds the maximum number of purchases, the cashier operation error Judge. For example, as shown in FIG. 7, the actual purchased quantity is “1”, but the quantity is registered with “10” due to a cashier operation error, and the maximum purchase quantity is “5”. In this case, it is determined that a cashier operation error has occurred and notification is required.

  Further, the receipt information output unit 112 refers to the expiration date of the point stored in the point file, determines that the expiration date is close if the expiration date of the point associated with the member code is within one month, Assume that notification is necessary.

  Further, the receipt information output unit 112 refers to the sale information stored for each product in the product data file, and if the product included in the electronic receipt information is a sale, it is determined that the purchase is a discount purchase and notification is required. Suppose that

  When the check result of the predetermined element constituting the receipt information as described above is affirmative (when it is determined that notification is necessary), the receipt information output unit 112 is enabled for notification (for warning). Is added to the electronic receipt information. The activated notification (warning) flag X may be added in association with a predetermined element determined to be informed.

  Thus, the receipt information output unit 112 determines that receipt information for one transaction has been generated by issuing the cut command by the receipt information generation unit 111, and starts outputting the receipt information. Thereby, since there is no need to notify the receipt information output unit 112 of a dedicated signal for instructing the end of one transaction from the receipt information generation unit 111, the receipt information generation unit 111 corresponding to an existing application The receipt information output unit 112 can output the receipt information for one transaction without changing the above. Moreover, since the change part of the receipt information generation part 111 can be suppressed, the output function of electronic receipt information can be implement | achieved, diverting an existing application efficiently.

  Further, the receipt information output unit 112 determines an output destination of the receipt information according to whether or not the membership code is included in the receipt information. As a result, the paper receipt or the electronic receipt information can be output without preparing the paper receipt necessity information for each customer, so that the output destination of the receipt information can be determined efficiently. Further, for example, the customer (member) can select the output of the paper receipt or the electronic receipt information by inputting or not inputting the member code for each transaction, thereby improving the convenience of the customer. it can.

  Further, when outputting the receipt information to the electronic receipt server 3, the receipt information output unit 112 converts the elements included in the receipt information into structured electronic receipt information, and outputs the electronic receipt information. Thus, since the elements included in the electronic receipt information can be used efficiently, the electronic receipt server 3 and the electronic receipt management server 4 that manage the electronic receipt information, and the portable terminal that displays the electronic receipt information 7, the convenience of the electronic receipt information can be improved.

  FIG. 9 is a flowchart showing a flow of electronic receipt processing in the POS terminal 1. First, the receipt information generating unit 111 of the POS terminal 1 determines whether the code scanner 15 has read a code symbol (product code) attached to a product or a code symbol (member code) displayed on the mobile terminal 7. Determination is made (step S11). If the code symbol is not read (step S11; No), the receipt information generation unit 111 proceeds to step S16.

  On the other hand, when the receipt information generation unit 111 determines that the code symbol has been read (step S11; Yes), the receipt information generation unit 111 determines whether the information acquired by the reading is a product code or a member code (step S12).

  When the product code is acquired in step S12 (step S12; product code), the receipt information generation unit 111 reads the product data from the product data file for the product specified by the product code, and the product data includes the product data. A merchandise sales data process for calculating a settlement amount based on the unit price is executed (step S13). Next, the receipt information generation unit 111 generates receipt information including the product sales data processed during the product sales data processing (step S14).

  When the member code is acquired in step S12 (step S12; member code), the receipt information generation unit 111 generates receipt information including the member code (step S15).

  Here, in order to input the member code to the POS terminal 1, for example, a customer who is a member displays a code symbol including the member code on the display unit 73 of the mobile terminal 7, and the customer who is a clerk or a member himself / herself Read by the code scanner 15 of the POS terminal 1. Note that the receipt information generation unit 111 may perform an exclusive process or the like so that the member code input during one transaction is unique.

  In subsequent step S16, the receipt information generation unit 111 determines whether or not the start of the tightening process is instructed by pressing the tightening key or the like (step S16). When the start of the tightening process is not instructed (step S16; No), the process returns to step S11. When the start of the tightening process is instructed (step S16; Yes), the receipt information generation unit 111 issues (outputs) the cut command to the receipt information output unit 112 (step S17).

  Upon receipt of the cut command from the receipt information generation unit 111, the receipt information output unit 112 determines that receipt information for one transaction has been generated, and determines whether the receipt information includes a member code (step S18). ).

  When the receipt code does not include the member code (step S18; No), the receipt information output unit 112 outputs the receipt information for one transaction to the printer 13 together with the cut command, thereby printing out the receipt information ( Step S19), the process ends. As a result, after printing the receipt information on the paper, the printer 13 prints out the paper receipt for one transaction by cutting the paper according to the cut command.

  On the other hand, when the membership code is included in the receipt information (step S18; Yes), the receipt information output unit 112 converts the data format of the receipt information, which is an unstructured format, into a structured format, thereby converting the electronic receipt information. Generate (step S20).

  Note that the receipt information output unit 112 checks whether notification is necessary for a predetermined element constituting the receipt information when converting the receipt information to the electronic receipt information. When notification is necessary for a predetermined element constituting the receipt information, the receipt information output unit 112 adds the enabled notification (warning) flag X to the electronic receipt information.

  And the receipt information output part 112 transmits the electronic receipt information produced | generated via communication I / F16 to the electronic receipt server 3 (step S21), and complete | finishes this process.

  In the above processing, when the membership code is included in the receipt information, the receipt information is output to the electronic receipt server 3. However, the present invention is not limited to this, and is output to both the printer 13 and the electronic receipt server 3. Also good.

  Further, when the receipt information includes a member code, the output destination of the receipt information may be selectable. For example, the portable terminal 7 may be configured to hold the output classification information for designating the output destination of the receipt information in the code symbol to be displayed and select the output destination based on the output classification information. In the case of this form, the receipt information generation unit 111 includes the output classification information read by the code scanner 15 in the receipt information together with the member code. If the receipt information output unit 112 determines that the membership code is included in the receipt information and determines that the output classification information exists, the receipt information output unit 112 determines the output destination of the receipt information based on the output classification information. In the output classification information, either one or both of the printer 13 and the electronic receipt server 3 can be designated.

  In addition, it is possible to select an output destination of receipt information each time a product is settled. When using this form, for example, when the receipt information output unit 112 determines that the membership code is included in the receipt information, the display unit 14 displays an output destination selection screen for selecting an output destination of the receipt information. .

  The selection screen may be displayed not only on the operator display 14a but also on the customer display 14b. When the customer display 14b has a touch panel configuration, the customer himself / herself may select an output destination.

  In addition, during the processing of the merchandise sales data processing, the customer may confirm the output destination of the receipt information. When this form is used, the receipt information generation unit 111 displays the output destination selection screen or the like on the display unit 14. The output destination corresponding to the operated operator is included in the receipt information as output classification information. When the receipt information includes the member code and the output classification information, the receipt information output unit 112 determines the output destination of the receipt information based on the output classification information.

  Thus, when the receipt information includes a member code, the receipt information output unit 112 automatically selects the output destination of the receipt information or accepts the manual selection of the output destination. Thereby, since the determination method of an output destination can be switched flexibly, the output destination of receipt information can be determined efficiently.

  Next, the control unit 31 of the electronic receipt server 3 performs an electronic receipt management process executed by operating according to the electronic receipt management program 33b and an information transmission process executed by operating according to the information transmission program 33c. This will be described with reference to the flowchart shown in FIG.

  When receiving the electronic receipt information transmitted from the POS terminal 1 via the communication I / F 32 (step S31; Yes), the control unit 31 of the electronic receipt server 3 stores the electronic receipt management area 33a of the storage unit 33 for each company. Stored as electronic receipt information (step S32). And the control part 31 of the electronic receipt server 3 transmits the electronic receipt information memorize | stored by step S32 to the electronic receipt management server 4 (step S33), and returns to step S31.

  Further, the control unit 31 of the electronic receipt server 3 electronically stores the electronic receipt information stored and managed in the electronic receipt management area 33a at the preset transmission timing (Step S31; No → Step S34; Yes). The data is transmitted to the receipt management server 4 (step S35), and the process returns to step S31. By the transmission in step S35, for example, the electronic receipt information leaked from the transmission target in step S33 can be transmitted to the electronic receipt management server 4. In step S35, it may be controlled to transmit only unsent electronic receipt information.

  Next, the flow of the electronic receipt management process executed by the control unit 41 of the electronic receipt management server 4 operating according to the electronic receipt management program 43c and the information transmission process executed by operating according to the information transmission program 43d will be described. This will be described with reference to the functional block diagram shown in FIG. 11 and the flowchart shown in FIG.

  As shown in FIG. 11, an electronic receipt management program 43c and an information transmission program 43d executed by the electronic receipt management server 4 are a reception unit 411 that functions as a reception unit, an electronic receipt management unit 412 that functions as a management unit, and an electronic receipt. The module configuration includes an electronic receipt transmission unit 413 that functions as a browsing means. As the actual hardware, the CPU of the control unit 41 reads the electronic receipt management program 43c and the information transmission program 43d from the storage unit 43 and executes them to load each of the above units on the RAM. The receiving unit 411, the electronic receipt management unit 412, an electronic receipt transmission unit 413 is generated on the RAM.

  The receiving unit 411 includes a company code indicating a company that operates the store, and receives electronic receipt information for each company that is electronically processed instead of a receipt or receipt printed and issued at the time of merchandise sales data processing. Receive from server 3.

  The electronic receipt management unit 412 stores and manages the electronic receipt information for each company received by the receiving unit 411 in the electronic receipt management area 43 a of the storage unit 43.

  The electronic receipt transmission unit 413 sends electronic receipt information associated with the member code and including at least one company code to the electronic receipt management area for the portable terminal 7 associated with the member code of the predetermined shopper. It acquires from 43a, transmits, and enables browsing.

  As shown in FIG. 12, the receiving unit 411 of the electronic receipt management server 4 determines whether or not the electronic receipt information transmitted from the electronic receipt server 3 of each company has been received via the communication I / F 42 ( Step S41).

  When the electronic receipt information is received (step S41; Yes), the electronic receipt management unit 412 of the electronic receipt management server 4 stores the electronic receipt information of various companies in the electronic receipt management area 43a of the storage unit 43 (step S42). . Subsequently, the electronic receipt transmission unit 413 transmits the electronic receipt information stored in step S42 to a transmission destination (mobile terminal 7) managed in association with the member code of the electronic receipt information so that the electronic receipt information can be viewed ( Step S43) and return to Step S41.

  Also, the electronic receipt transmission unit 413 of the electronic receipt management server 4 stores and manages it in the electronic receipt management area 43a when there is an inquiry about electronic receipt information from the portable terminal 7 (Step S41; No → Step S44; Yes). The extracted electronic receipt information is extracted in accordance with the content of the electronic receipt information inquiry (step S45), and then transmitted to the mobile terminal 7 that has been inquired to enable browsing (step S46), and the process returns to step S41.

  Next, the flow of the electronic receipt receiving process executed by the control unit 71 of the portable terminal 7 operating according to the electronic receipt corresponding program 75a and the electronic receipt browsing process executed by operating according to the electronic receipt browsing program 75b. This will be described with reference to FIGS.

  As shown in FIG. 13, the electronic receipt correspondence program 75a and the electronic receipt browsing program 75b executed on the portable terminal 7 have a module configuration including a member association unit 711, an electronic receipt reception unit 712, and an electronic receipt display unit 713. ing. As actual hardware, the CPU of the control unit 71 reads the electronic receipt correspondence program 75a and the electronic receipt browsing program 75b from the storage unit 75 and executes them, whereby the above-described units are loaded on the RAM, and the member association unit 711, electronic A receipt receiving unit 712 and an electronic receipt display unit 713 are generated on the RAM.

  The member association unit 711 associates a member code of a predetermined shopper. The electronic receipt receiving unit 712 receives electronic receipt information from the electronic receipt management server 4. The electronic receipt display unit 713 displays the electronic receipt information received by the electronic receipt reception unit 712 on the display unit 73.

  As shown in FIG. 14, first, the member association unit 711 of the mobile terminal 7 accesses the electronic receipt management server 4 and executes an authentication process by inputting a member code and a password (step S51). Thereby, the portable terminal 7 and the member code of a predetermined shopper are associated with each other.

  After the authentication, the electronic receipt receiving unit 712 of the portable terminal 7 receives the electronic receipt information stored and managed in the electronic receipt management area 43a of the electronic receipt management server 4 corresponding to the input member code (step) S52). Note that the electronic receipt information may be received by e-mail.

  Next, the electronic receipt display unit 713 of the portable terminal 7 displays the electronic receipt information received by the electronic receipt receiving unit 712 on the display unit 73 (step S53), and the process is terminated.

  FIG. 15 is a diagram illustrating an example of the electronic receipt information G2 displayed on the display unit 73 of the mobile terminal 7. The electronic receipt information G2 is displayed with the same layout and contents as the receipt printed on the paper. Further, in the electronic receipt information G2, it is possible to focus on the product a or the like indicating the traded product with the cursor following the input of the operation unit 72. FIG. 15 shows an example in which a store name logo portion G21 for displaying a store name logo, a banner display portion G22 for displaying an advertisement, and the like are provided in the electronic receipt information G2.

  In addition, in the present embodiment, the electronic receipt display unit 713 of the mobile terminal 7 displays the electronic receipt information G2 in a display mode (for example, when the activated notification (warning) flag X is added) , Change the color of the background) and confirm the purchase. For example, by displaying the background Y of the electronic receipt information G2 in orange, the user (customer) is notified that there is a warning message.

  In the present embodiment, when the activated notification (warning) flag X is added, the display form (for example, the background color) of the electronic receipt information G2 is changed, and the purchased product However, this is not a limitation. For example, when a notification (warning) flag X is added in association with a predetermined element determined to require notification, the electronic receipt display unit 713 of the mobile terminal 7 is shown in FIG. By changing the character color of the target of “missing operation of the cashier” (in the example shown in FIG. 15, the number of products A is “10”) as the display mode, the user ( You may make it alert | report to a customer.

  When the operation unit 72 that is a touch panel is operated in a state where the electronic receipt information G2 in which the display mode (for example, background color or character color) is changed is displayed on the display unit 73 of the mobile terminal 7, Shall be confirmed by the person. In this case, the electronic receipt display unit 713 of the mobile terminal 7 may erase the display mode (for example, background color or character color) changed in the electronic receipt information G2.

The display form of the electronic receipt information is not necessarily matched with the image of the receipt printed on the paper. However, the electronic receipt information replaces the paper receipt and becomes electronic merchandise purchase certification information that proves that the merchandise has been purchased. Therefore, FIG. 15 shows an example in which the following information is displayed for use when presented as product purchase certification information.
・ Store name ・ Purchase date ・ Product details ・ Total sales ・ Registration number ・ Transaction number

  When a plurality of electronic receipt information is received, a selection screen for selecting each of the electronic receipt information may be displayed based on the purchase date, company code, etc. included in the electronic receipt information. In this case, the electronic receipt display unit 713 displays the electronic receipt information selected from the selection screen on the display unit 73.

  As described above, according to the present embodiment, when the POS terminal 1 converts the receipt information to the electronic receipt information, when notification is required for a predetermined element constituting the receipt information, the notification flag is enabled. The electronic receipt information is added to the electronic receipt information, and the electronic receipt information is associated with the electronic receipt information associated with the member code with respect to the portable terminal 7 associated with the consumer member code in the electronic receipt management server 4. When a notification flag is validated and added because it is necessary to notify a predetermined element that constitutes, the display form of the electronic receipt information is changed and the electronic receipt information can be transmitted and viewed To do. Thus, for example, by displaying the background Y of the electronic receipt information G2 in orange, it is possible to notify the consumer (customer) that some event has occurred. In addition, for example, by changing the character color of a predetermined element that is determined to require notification of the electronic receipt information G2, it is possible to notify the consumer (customer) that some event has occurred. it can.

  As mentioned above, although embodiment of this invention was described, these embodiment is shown as an example and is not intending limiting the range of invention. These embodiments can be implemented in various other forms, and various omissions, replacements, changes, and combinations can be made without departing from the spirit of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

  For example, in the above-described embodiment, the control unit 11 (receipt information output unit 112) of the POS terminal 1 converts the receipt information into the electronic receipt information. You may make it perform the conversion process from receipt information to electronic receipt information. Specifically, a print control device (not shown) that controls printing provided in the printer 13 functions as the receipt information output unit 112. In this case, when the print control device of the printer 13 determines that the membership code is not included in the receipt information generated and input by the control unit 11 (receipt information generation unit 111) of the POS terminal 1, the receipt information is displayed. Print out. On the other hand, if the print control device of the printer 13 determines that the membership code is included in the receipt information generated and input by the control unit 11 (receipt information generation unit 111) of the POS terminal 1, the electronic receipt information is obtained from the receipt information. When it is determined that notification is necessary for a predetermined element constituting the receipt information, an enabled notification (warning) flag X is added to the electronic receipt information. The print control device of the printer 13 transmits the generated electronic receipt information to the electronic receipt server 3 via the communication I / F 16 of the POS terminal 1.

  For example, in the above-described embodiment, the member code or the like is acquired using the code scanner 15. However, the present invention is not limited to this, and the member code or the like may be acquired using another method. Specifically, the POS terminal 1 and the mobile terminal 7 are provided with a short-range wireless communication unit such as NFC (Near Field Communication) or Bluetooth (registered trademark), so that a member code or the like can be transmitted and received by short-range wireless communication. It is good. In this case, the portable terminal 7 holds the member code or the like in the storage unit 75 or an IC tag (not shown).

  Moreover, in the said embodiment, although it was set as the form which acquires a member code etc. from the portable terminal 7, you may acquire from the medium which can hold member codes, such as not only this but IC card, a magnetic card, etc. . When an IC card is used, the POS terminal 1 includes a reading / writing unit such as an IC card reader / writer. When a magnetic card is used, the POS terminal 1 includes a card reader / card writer of a magnetic card.

  In the above embodiment, the electronic receipt server 3 is provided in the headquarters P2. However, the present invention is not limited thereto, and the electronic receipt server 3 for the store may be provided in the store P1. In this case, the POS terminal 1 outputs electronic receipt information to the electronic receipt server 3 connected to the in-store network N1 of the own store, and the electronic receipt server 3 performs electronic receipt management via the in-store network N1 and the network N2. The electronic receipt information is transmitted to the server 4.

  In the above embodiment, the electronic receipt information generated by the POS terminal 1 is output to the electronic receipt management server 4 via the electronic receipt server 3. However, the present invention is not limited to this. The electronic receipt information may be directly output to the electronic receipt management server 4 by accessing the electronic receipt management server 4 via.

  Moreover, in the said embodiment, although the portable terminal 7 was set as the form which receives electronic receipt information via the electronic receipt management server 4, not only this but the form which receives electronic receipt information directly from the POS terminal 1 is also possible. Good. In this case, the POS terminal 1 outputs the generated electronic receipt information to the mobile terminal 7 connected via the in-store network N1 or a short-range wireless communication unit (not shown). In this case, the POS terminal 1 may perform authentication processing.

  In the above embodiment, the POS terminal 1 stores the product data file. However, the present invention is not limited to this, and the store server 2 may store the product data file so that it can be referred to from the POS terminal 1.

DESCRIPTION OF SYMBOLS 1 Merchandise sales data processing apparatus 4 Electronic receipt management server 111 Receipt information generation means 112 Output means 411 Reception means 412 Management means 413 Electronic receipt browsing means

JP 2009-42931 A

Claims (5)

An electronic receipt system having an electronic receipt management server connected to be communicable and a terminal device,
The electronic receipt management server
Storage means for storing electronic receipt information composed of a plurality of elements including at least an element indicating transaction details of a commodity to be settled in association with a consumer code for identifying a consumer involved in the transaction;
Electronic receipt output means for outputting the electronic receipt information stored in the storage means in association with the consumer code to the terminal device associated with the consumer code;
With
The terminal device
Receiving means for receiving the electronic receipt information output from the electronic receipt management server;
Display means for displaying the electronic receipt information received by the receiving means , and changing and displaying a display mode when a flag is added in association with a predetermined element constituting the electronic receipt information;
Receiving means for accepting an operation on the electronic receipt information displayed by the display means;
The electronic receipt system is configured to display the electronic receipt information in the display mode before the change on the condition that the receiving unit has received an operation on the electronic receipt information whose display mode has been changed. The electronic receipt system according to claim 1 , wherein the display unit changes a background color of the electronic receipt information when a flag is added in association with a predetermined element constituting the electronic receipt information. 3. The electronic receipt system according to claim 1 , wherein , when a flag is added in association with a predetermined element constituting the electronic receipt information, the display unit changes a character color of information regarding the element. Communicates with an electronic receipt management server that manages electronic receipt information composed of a plurality of elements including at least an element indicating the transaction content of a product to be settled in association with a consumer code for identifying a consumer related to the transaction Communication means for performing
When the electronic receipt information managed in association with the consumer code of the consumer who operates his / her terminal device is displayed and a flag is added in association with a predetermined element constituting the electronic receipt information a display means for displaying by changing the display mode,
Receiving means for accepting an operation on the electronic receipt information displayed by the display means;
The terminal device that displays the electronic receipt information in the display mode before the change on condition that the receiving unit has received an operation on the electronic receipt information whose display mode has been changed. The terminal computer,
Communicates with an electronic receipt management server that manages electronic receipt information composed of a plurality of elements including at least an element indicating the transaction content of a product to be settled in association with a consumer code for identifying a consumer related to the transaction Communication means for performing
When the electronic receipt information managed in association with the consumer code of the consumer who operates his / her terminal device is displayed and a flag is added in association with a predetermined element constituting the electronic receipt information a display means for displaying by changing the display mode,
Functioning as reception means for receiving an operation on the electronic receipt information displayed by the display means;
The program for displaying the electronic receipt information in the display mode before the change on condition that the receiving unit has received an operation for the electronic receipt information whose display mode has been changed.

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