JP6306187B2 - 動的電話番号割り当て - Google Patents

動的電話番号割り当て Download PDF

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Publication number
JP6306187B2
JP6306187B2 JP2016537906A JP2016537906A JP6306187B2 JP 6306187 B2 JP6306187 B2 JP 6306187B2 JP 2016537906 A JP2016537906 A JP 2016537906A JP 2016537906 A JP2016537906 A JP 2016537906A JP 6306187 B2 JP6306187 B2 JP 6306187B2
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Japan
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user
content
telephone number
content item
sponsor
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JP2016537906A
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English (en)
Japanese (ja)
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JP2016531518A5 (enExample
JP2016531518A (ja
Inventor
アヌラグ・アグラワル
アンシュール・コサリ
タオ・ファン
ギリシュ・バリガ
スン・イ
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Google LLC
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Google LLC
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/229—Wire identification arrangements; Number assignment determination
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0242—Determining effectiveness of advertisements
    • G06Q30/0246—Traffic
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0251—Targeted advertisements
    • G06Q30/0255—Targeted advertisements based on user history
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0251—Targeted advertisements
    • G06Q30/0267—Wireless devices
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0277—Online advertisement
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/725—Cordless telephones
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/4228—Systems providing special services or facilities to subscribers in networks
    • H04M3/42297—Systems providing special services or facilities to subscribers in networks with number portability
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02—Terminal devices

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Information Transfer Between Computers (AREA)
JP2016537906A 2013-08-30 2014-08-29 動的電話番号割り当て Active JP6306187B2 (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US14/015,451 2013-08-30
US14/015,451 US20150066633A1 (en) 2013-08-30 2013-08-30 Dynamic telephone number assignment
PCT/US2014/053477 WO2015031792A2 (en) 2013-08-30 2014-08-29 Dynamic telephone number assignment

Related Child Applications (1)

Application Number Title Priority Date Filing Date
JP2018039566A Division JP6547024B2 (ja) 2013-08-30 2018-03-06 動的電話番号割り当て

Publications (3)

Publication Number Publication Date
JP2016531518A JP2016531518A (ja) 2016-10-06
JP2016531518A5 JP2016531518A5 (enExample) 2016-11-17
JP6306187B2 true JP6306187B2 (ja) 2018-04-04

Family

ID=51585172

Family Applications (2)

Application Number Title Priority Date Filing Date
JP2016537906A Active JP6306187B2 (ja) 2013-08-30 2014-08-29 動的電話番号割り当て
JP2018039566A Active JP6547024B2 (ja) 2013-08-30 2018-03-06 動的電話番号割り当て

Family Applications After (1)

Application Number Title Priority Date Filing Date
JP2018039566A Active JP6547024B2 (ja) 2013-08-30 2018-03-06 動的電話番号割り当て

Country Status (8)

Country Link
US (3) US20150066633A1 (enExample)
EP (1) EP3039849A4 (enExample)
JP (2) JP6306187B2 (enExample)
KR (1) KR101939808B1 (enExample)
CN (1) CN105637847B (enExample)
AU (2) AU2014312140B2 (enExample)
CA (1) CA2922674A1 (enExample)
WO (1) WO2015031792A2 (enExample)

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US9406076B1 (en) 2013-11-22 2016-08-02 Google Inc. Automatic virtual phone number pool management
US9699311B2 (en) * 2014-03-28 2017-07-04 Dialogtech Inc. Systems, method, and computer program product for cross-channel customer relationship management support with dynamically inserted voice call numbers
US9984049B2 (en) 2015-07-14 2018-05-29 Google Llc Systems and methods for providing call context to content providers
US10581795B2 (en) 2015-10-07 2020-03-03 Google Llc Systems and methods for dynamically selecting a communication identifier
US9781265B2 (en) * 2015-10-07 2017-10-03 Google Inc. Systems and methods for syncing data related to voice calls via a dynamically assigned virtual phone number
US10565972B2 (en) * 2015-10-28 2020-02-18 Smule, Inc. Audiovisual media application platform with wireless handheld audiovisual input
US10356154B2 (en) 2016-01-04 2019-07-16 Google Llc Systems and methods for allocating communication resources via information technology infrastructure
US9967230B2 (en) 2016-02-04 2018-05-08 Google Llc Systems and methods for allocating communication resources via information technology infrastructure
JP6496789B2 (ja) * 2017-08-18 2019-04-03 Tis株式会社 アクセス管理システム、アクセス管理方法、及びそのプログラム
WO2019099023A1 (en) * 2017-11-17 2019-05-23 Google Llc Locations impressions application programming interface
JP7344234B2 (ja) * 2018-03-16 2023-09-13 アドヴォカド・インコーポレイテッド 匿名のオンラインユーザ行動を使用した発呼者介入のない自動コールルーティングのための方法およびシステム
US10432786B1 (en) 2018-03-29 2019-10-01 Textnow, Inc. Telephone number selection
WO2019200408A2 (en) * 2018-04-13 2019-10-17 Travelpass Group, Llc Systems and methods for client relation management
RU2731653C1 (ru) 2018-12-18 2020-09-07 Общество С Ограниченной Ответственностью "Яндекс" Способ и система для маршрутизации вызовов из электронного устройства
US11070518B2 (en) 2018-12-26 2021-07-20 Yandex Europe Ag Method and system for assigning number for routing call from electronic device
US10735574B1 (en) 2019-02-18 2020-08-04 Captra App, LLC Unique call alias assignment between user devices
US20210004835A1 (en) 2019-07-05 2021-01-07 Talkdesk, Inc. System and method for communication analysis for use with agent assist within a cloud-based contact center
US11328205B2 (en) 2019-08-23 2022-05-10 Talkdesk, Inc. Generating featureless service provider matches
US20210117882A1 (en) 2019-10-16 2021-04-22 Talkdesk, Inc Systems and methods for workforce management system deployment
US12271848B2 (en) 2019-10-29 2025-04-08 Talkdesk, Inc. Systems and methods for recommending rules for routing calls
US20210136220A1 (en) 2019-10-31 2021-05-06 Talkdesk, Inc. Monitoring and listening tools across omni-channel inputs in a graphically interactive voice response system
US11736615B2 (en) 2020-01-16 2023-08-22 Talkdesk, Inc. Method, apparatus, and computer-readable medium for managing concurrent communications in a networked call center
US11165586B1 (en) * 2020-10-30 2021-11-02 Capital One Services, Llc Call center web-based authentication using a contactless card
US11677875B2 (en) 2021-07-02 2023-06-13 Talkdesk Inc. Method and apparatus for automated quality management of communication records
US11863704B2 (en) * 2021-07-06 2024-01-02 International Business Machines Corporation Call limiting using burst detection
US11856140B2 (en) 2022-03-07 2023-12-26 Talkdesk, Inc. Predictive communications system
US11736616B1 (en) 2022-05-27 2023-08-22 Talkdesk, Inc. Method and apparatus for automatically taking action based on the content of call center communications
US11971908B2 (en) 2022-06-17 2024-04-30 Talkdesk, Inc. Method and apparatus for detecting anomalies in communication data
US11943391B1 (en) 2022-12-13 2024-03-26 Talkdesk, Inc. Method and apparatus for routing communications within a contact center
US12381983B2 (en) 2023-03-06 2025-08-05 Talkdesk, Inc. System and method for managing communications in a networked call center
US12395588B2 (en) 2023-08-28 2025-08-19 Talkdesk, Inc. Method and apparatus for creating a database of contact center response records

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Also Published As

Publication number Publication date
CN105637847A (zh) 2016-06-01
US20210203773A1 (en) 2021-07-01
WO2015031792A3 (en) 2015-06-11
US20160191699A1 (en) 2016-06-30
CN105637847B (zh) 2019-03-29
AU2014312140A1 (en) 2016-03-03
KR20160048937A (ko) 2016-05-04
EP3039849A2 (en) 2016-07-06
AU2018200987B2 (en) 2019-04-04
CA2922674A1 (en) 2015-03-05
JP6547024B2 (ja) 2019-07-17
AU2014312140B2 (en) 2018-02-08
AU2018200987A1 (en) 2018-03-01
US10986224B2 (en) 2021-04-20
EP3039849A4 (en) 2017-01-18
KR101939808B1 (ko) 2019-01-18
JP2016531518A (ja) 2016-10-06
US20150066633A1 (en) 2015-03-05
JP2018117370A (ja) 2018-07-26
WO2015031792A2 (en) 2015-03-05

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