AU2014312140B2 - Dynamic telephone number assignment - Google Patents

Dynamic telephone number assignment Download PDF

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Publication number
AU2014312140B2
AU2014312140B2 AU2014312140A AU2014312140A AU2014312140B2 AU 2014312140 B2 AU2014312140 B2 AU 2014312140B2 AU 2014312140 A AU2014312140 A AU 2014312140A AU 2014312140 A AU2014312140 A AU 2014312140A AU 2014312140 B2 AU2014312140 B2 AU 2014312140B2
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AU
Australia
Prior art keywords
content
telephone number
content item
user
sponsor
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
AU2014312140A
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English (en)
Other versions
AU2014312140A1 (en
Inventor
Anurag Agrawal
Girish BALIGA
Tao Huang
Anshul Kothari
Seung Yi
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Google LLC
Original Assignee
Google LLC
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Google LLC filed Critical Google LLC
Publication of AU2014312140A1 publication Critical patent/AU2014312140A1/en
Assigned to GOOGLE LLC reassignment GOOGLE LLC Amend patent request/document other than specification (104) Assignors: GOOGLE, INC.
Application granted granted Critical
Publication of AU2014312140B2 publication Critical patent/AU2014312140B2/en
Priority to AU2018200987A priority Critical patent/AU2018200987B2/en
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/229—Wire identification arrangements; Number assignment determination
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0242—Determining effectiveness of advertisements
    • G06Q30/0246—Traffic
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0251—Targeted advertisements
    • G06Q30/0255—Targeted advertisements based on user history
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0251—Targeted advertisements
    • G06Q30/0267—Wireless devices
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0277—Online advertisement
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/725—Cordless telephones
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/4228—Systems providing special services or facilities to subscribers in networks
    • H04M3/42297—Systems providing special services or facilities to subscribers in networks with number portability
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02—Terminal devices

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Information Transfer Between Computers (AREA)
AU2014312140A 2013-08-30 2014-08-29 Dynamic telephone number assignment Active AU2014312140B2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2018200987A AU2018200987B2 (en) 2013-08-30 2018-02-09 Dynamic telephone number assignment

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US14/015,451 US20150066633A1 (en) 2013-08-30 2013-08-30 Dynamic telephone number assignment
US14/015,451 2013-08-30
PCT/US2014/053477 WO2015031792A2 (en) 2013-08-30 2014-08-29 Dynamic telephone number assignment

Related Child Applications (1)

Application Number Title Priority Date Filing Date
AU2018200987A Division AU2018200987B2 (en) 2013-08-30 2018-02-09 Dynamic telephone number assignment

Publications (2)

Publication Number Publication Date
AU2014312140A1 AU2014312140A1 (en) 2016-03-03
AU2014312140B2 true AU2014312140B2 (en) 2018-02-08

Family

ID=51585172

Family Applications (2)

Application Number Title Priority Date Filing Date
AU2014312140A Active AU2014312140B2 (en) 2013-08-30 2014-08-29 Dynamic telephone number assignment
AU2018200987A Active AU2018200987B2 (en) 2013-08-30 2018-02-09 Dynamic telephone number assignment

Family Applications After (1)

Application Number Title Priority Date Filing Date
AU2018200987A Active AU2018200987B2 (en) 2013-08-30 2018-02-09 Dynamic telephone number assignment

Country Status (8)

Country Link
US (3) US20150066633A1 (enExample)
EP (1) EP3039849A4 (enExample)
JP (2) JP6306187B2 (enExample)
KR (1) KR101939808B1 (enExample)
CN (1) CN105637847B (enExample)
AU (2) AU2014312140B2 (enExample)
CA (1) CA2922674A1 (enExample)
WO (1) WO2015031792A2 (enExample)

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US10581795B2 (en) * 2015-10-07 2020-03-03 Google Llc Systems and methods for dynamically selecting a communication identifier
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US10565972B2 (en) * 2015-10-28 2020-02-18 Smule, Inc. Audiovisual media application platform with wireless handheld audiovisual input
US10356154B2 (en) * 2016-01-04 2019-07-16 Google Llc Systems and methods for allocating communication resources via information technology infrastructure
US9967230B2 (en) * 2016-02-04 2018-05-08 Google Llc Systems and methods for allocating communication resources via information technology infrastructure
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US11188402B2 (en) * 2017-11-17 2021-11-30 Google Llc Locations impressions application programming interface
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US10432786B1 (en) 2018-03-29 2019-10-01 Textnow, Inc. Telephone number selection
US11012557B2 (en) * 2018-04-13 2021-05-18 Lucency Technologies, Inc. Systems and methods for client relation management
RU2731653C1 (ru) 2018-12-18 2020-09-07 Общество С Ограниченной Ответственностью "Яндекс" Способ и система для маршрутизации вызовов из электронного устройства
US11070518B2 (en) 2018-12-26 2021-07-20 Yandex Europe Ag Method and system for assigning number for routing call from electronic device
US10735574B1 (en) 2019-02-18 2020-08-04 Captra App, LLC Unique call alias assignment between user devices
US11706339B2 (en) 2019-07-05 2023-07-18 Talkdesk, Inc. System and method for communication analysis for use with agent assist within a cloud-based contact center
US11328205B2 (en) 2019-08-23 2022-05-10 Talkdesk, Inc. Generating featureless service provider matches
US20210117882A1 (en) 2019-10-16 2021-04-22 Talkdesk, Inc Systems and methods for workforce management system deployment
US12271848B2 (en) 2019-10-29 2025-04-08 Talkdesk, Inc. Systems and methods for recommending rules for routing calls
US20210136220A1 (en) 2019-10-31 2021-05-06 Talkdesk, Inc. Monitoring and listening tools across omni-channel inputs in a graphically interactive voice response system
US11736615B2 (en) 2020-01-16 2023-08-22 Talkdesk, Inc. Method, apparatus, and computer-readable medium for managing concurrent communications in a networked call center
US11165586B1 (en) * 2020-10-30 2021-11-02 Capital One Services, Llc Call center web-based authentication using a contactless card
US11677875B2 (en) 2021-07-02 2023-06-13 Talkdesk Inc. Method and apparatus for automated quality management of communication records
US11863704B2 (en) * 2021-07-06 2024-01-02 International Business Machines Corporation Call limiting using burst detection
US11856140B2 (en) 2022-03-07 2023-12-26 Talkdesk, Inc. Predictive communications system
US11736616B1 (en) 2022-05-27 2023-08-22 Talkdesk, Inc. Method and apparatus for automatically taking action based on the content of call center communications
US11971908B2 (en) 2022-06-17 2024-04-30 Talkdesk, Inc. Method and apparatus for detecting anomalies in communication data
US11943391B1 (en) 2022-12-13 2024-03-26 Talkdesk, Inc. Method and apparatus for routing communications within a contact center
US12381983B2 (en) 2023-03-06 2025-08-05 Talkdesk, Inc. System and method for managing communications in a networked call center
US12395588B2 (en) 2023-08-28 2025-08-19 Talkdesk, Inc. Method and apparatus for creating a database of contact center response records

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Also Published As

Publication number Publication date
JP2018117370A (ja) 2018-07-26
CN105637847A (zh) 2016-06-01
JP6547024B2 (ja) 2019-07-17
JP6306187B2 (ja) 2018-04-04
US10986224B2 (en) 2021-04-20
AU2018200987B2 (en) 2019-04-04
US20150066633A1 (en) 2015-03-05
US20160191699A1 (en) 2016-06-30
CA2922674A1 (en) 2015-03-05
CN105637847B (zh) 2019-03-29
EP3039849A2 (en) 2016-07-06
JP2016531518A (ja) 2016-10-06
AU2014312140A1 (en) 2016-03-03
AU2018200987A1 (en) 2018-03-01
EP3039849A4 (en) 2017-01-18
KR101939808B1 (ko) 2019-01-18
WO2015031792A3 (en) 2015-06-11
WO2015031792A2 (en) 2015-03-05
US20210203773A1 (en) 2021-07-01
KR20160048937A (ko) 2016-05-04

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Owner name: GOOGLE LLC

Free format text: FORMER NAME(S): GOOGLE, INC.

FGA Letters patent sealed or granted (standard patent)