JP5961990B2 - Gift management device - Google Patents

Description

  The present invention relates to a prize management device that is installed in a game store and performs processing for exchanging prizes and game media.

A game store such as a pachinko store is provided with a prize counter for exchanging a game medium (for example, a pachinko ball) acquired by a customer for a prize. The customer brings a receipt or card recording the number of pachinko balls acquired (number acquired) to the prize counter. The store clerk handles the customer service while facing the customer across the prize counter.
A prize management device is installed in the prize counter (see, for example, Patent Document 1). The prize management device manages prize payout and prize inventory by exchanging prizes and game media. The giveaway management device can read the number obtained from the customer's receipt or card. After the prize management device reads the acquired number, the clerk of the game store selects the type of prize that the customer desires and inputs the number of prizes to the prize management device. When paying out, the number of pachinko balls required to exchange for the prize is subtracted from the number of customers acquired and the prize inventory is updated.

JP 2010-22508 A

  Some premium management devices include a customer-side display operation unit (for example, a liquid crystal touch panel) for a customer to check and operate. The customer display operation section displays customer-oriented information, keys operated by the customer, and the like. The customer operates the keys while confirming the displayed information on the customer side display operation unit, thereby specifying a prize to be selected or inputting a personal identification number as necessary.

Such a customer-side display operation unit is provided at a position that is easily accessible to the customer. In this case, since it is difficult for the store clerk facing the customer across the prize counter to see the customer side display operation unit, the operation status of the customer side display operation unit by the customer and the display contents on the customer side display operation unit are Difficult to grasp.
For example, even if an error occurs due to a mistake in the password input procedure in the customer side display operation unit, an unfamiliar customer does not know what error has occurred and how to cancel the error. On the other hand, for the store clerk who cannot easily reach the customer side display / operation unit, it is impossible to know that an error has occurred unless there is a report from the customer. Even if the customer and the store clerk try to communicate verbally to cancel the error, the game store is generally a noisy place, so a mistake can be heard.

Therefore, every time an error occurs, the store clerk must leave the office and go to the customer side to cancel the error, which is inconvenient.
The present invention has been made under such a background, and an object thereof is to provide a prize management device capable of improving usability in a configuration including a customer-side display operation unit.

The invention described in claim 1 is a prize management device that is installed in a game store and performs exchange processing of prizes and game media, a store side display operation unit for a store clerk to check and operate, and a customer confirm And a customer-side display / operation unit for performing an operation, the customer-side display / operation unit can display information related to information input by a customer, and the store-side display / operation unit includes the customer-side display / operation unit. displayable der the same information as information displayed on the side display operation unit is, have a control unit for changing the display contents at the same timing in the shop side display operation unit and the display content in the customer-side display operation unit and it said to Rukoto, a premium management device.

The invention according to claim 2 is characterized in that, when an error occurs in a customer operation in the customer side display operation unit, information on the error can be displayed on the store side display operation unit. This is a free gift management device.
The invention described in claim 3 is the prize management device according to claim 2, characterized in that the error canceling operation is possible in the store side display operation section.

  The invention according to claim 4 includes reading means for reading an identifier of a member recording medium held by a member of a game store, and the customer-side display operation unit includes the member recording medium read by the reading means, The prize according to any one of claims 1 to 3, further comprising a password input means capable of inputting an associated password, wherein the information input by the customer is the password. It is a management device.

  According to a fifth aspect of the present invention, the store-side display operation unit and the customer-side display operation unit are separate from each other, and both are communicably connected to each other. A prize management device according to any one of the above.

According to the first aspect of the present invention, the giveaway management apparatus has a store side display operation unit and a customer side display operation unit. The store-side display operation unit is for a store clerk to perform confirmation and operation, and the customer-side display operation unit is for a customer to perform confirmation and operation.
In the prize management device, the customer side display operation unit can display information related to the information input by the customer, and the store side display operation unit displays the same information as the information displayed by the customer side display operation unit. It can be displayed. Therefore, the store clerk can quickly grasp the operation status of the customer side display operation unit by the customer and the display contents in the customer side display operation unit while staying at the store by looking at the display on the store side display operation unit. .

As a result, usability can be improved.
According to the second aspect of the present invention, when an error occurs in the customer operation in the customer side display operation unit, the information on the error can be displayed on the store side display operation unit. By looking at the display, it is possible to quickly grasp that the error has occurred, the type of error, and the like without being notified by the customer while in the office. As a result, the usability can be further improved.

Furthermore, according to the third aspect of the present invention, the error canceling operation can be performed in the store-side display operation unit, so that the store clerk can cancel the error while staying in the office and is easy to use.
According to the invention described in claim 4, the prize management device includes the reading means for reading the identifier of the member recording medium held by the member of the game store, and the reading means reads the customer side display operation section. And a password input means for inputting a password associated with the member recording medium.

And the information which the customer operated and input with the customer side display operation part (password input means) is a password. Therefore, since information related to the password is displayed on the store-side display / operation unit, the store clerk looks at the display on the store-side display / operation unit so that the password of the customer's password is displayed while staying in the office. The input status can be grasped in real time, making it easy to use.
According to the fifth aspect of the present invention, the store-side display operation unit and the customer-side display operation unit are separate bodies, and both may be connected to be communicable with each other.

FIG. 1 is a schematic perspective view showing a prize counter K in a game store. FIG. 2 is a perspective view showing an operational image of the prize management device 2. FIG. 3 is a block diagram showing an electrical configuration of the prize management device 2. FIG. 4 is a diagram showing the contents managed in the database 51 of the terminal computer 50. FIG. 5 is a flowchart showing a procedure of processing executed by the POS terminal 3 of the prize management device 2. 6A is a diagram illustrating an example of display on the customer side display operation unit 24 of the member terminal 4, and FIG. 6B illustrates an example of display on the store side display operation unit 20 of the POS terminal 3. FIG. 7, (a) and (b) are diagrams showing examples of display on the customer side display operation unit 24, and (c) and (d) are examples of display on the store side display operation unit 20. FIG. FIG. 8 shows a modified example of the display on the customer side display operation unit 24 of the member terminal 4 and the store side display operation unit 20 of the POS terminal 3, from FIG. 8A to FIG. 8D. Data entry is progressing in order. FIG. 9 is a flowchart showing a modified example of the procedure of processing executed by the POS terminal 3.

Embodiments of the present invention will be specifically described below with reference to the drawings.
FIG. 1 is a schematic perspective view showing a prize counter K in a game store.
Referring to FIG. 1, for example, in a game store such as a pachinko store, a prize counter for exchanging game media (here pachinko balls) such as pachinko balls and medals obtained by playing on a game machine with prizes. K is provided. A shelf T is arranged behind the prize counter K, and so-called general prizes such as cigarettes, sweets and juices are displayed on the shelf T. The store clerk at the game store stands between the prize counter K and the shelf T (place) and serves customers.

On the prize counter K, a prize payout apparatus 1 and a prize management apparatus 2 are arranged.
Here, in addition to the general prize described above, there is a card-like special prize in which valuables such as precious metals are incorporated. There are a plurality of types of special prizes, such as large prizes, medium prizes, and small prizes, depending on their value. The prize payout device 1 is for paying out a special gift incorporated therein to a customer.

  The prize management device 2 includes a POS terminal 3 (control unit), a member terminal 4 (card interface unit), and a card R / W (Read / Write) terminal 5 (card interface unit). The POS terminal 3, the member terminal 4, and the card R / W terminal 5 are terminal devices provided separately and independently. The POS terminal 3 and each of the member terminal 4 and the card R / W terminal 5 are communicably connected.

The POS terminal 3 is communicably connected to the prize payout device 1 and a terminal controller (not shown) in the game store via a communication line (not shown). The POS terminal 3 manages the inventory of prizes (including general prizes and special prizes). The POS terminal 3 mainly has a function of performing exchange processing between pachinko balls acquired by customers and premiums.
With respect to the member terminal 4, there are customers who are registered as members in the game store, and the member terminal 4 is used when the POS terminal 3 performs a gift exchange process on the member customer.

Here, the (member) customer holds a card given from the game store, and information relating to the number of pachinko balls acquired by the customer in the game is stored in this card. Each card (member card) is assigned a card ID (identification number) as an identifier.
The member terminal 4 and the card R / W terminal 5 can accept a customer's card, and can exchange data between the accepted card and the POS terminal 3. The member terminal 4 and the card R / W terminal 5 are card read / write devices that read information (data) stored in the customer's card and transmit it to the POS terminal 3 or rewrite this information. .

The outline of the operation image of the prize management device 2 as a whole will be described. First, pachinko balls acquired by a customer are counted by a counter (not shown), and the number of pachinko balls acquired as the count data (number of game media). Is stored in a game medium number storage means such as a receipt or a card (here, a card).
Examples of the card include an IC card (here, an IC card) including a magnetic card and an IC chip. Count data may be stored in the card itself, or count data may be stored in a database in a terminal controller (not shown) in association with the card ID assigned to each card.

  In addition, a mobile phone held by each individual member may serve as a member card (that is, a member recording medium). In this case, the manufacturing number (IDm) of the IC chip built in the mobile phone plays the role of the same identifier (role as identification information) as the card ID, and the counting data is associated with the IDm of the customer's personal mobile phone. It is stored in a database in a controller (not shown).

  In addition, the database (not shown) is not limited to the number of pachinko balls (so-called “mochidama”) acquired on the day, but the pachinko balls (so-called “store balls”) acquired by members before the previous day. ) ”) Is also managed as counting data. Of the medals that are game media other than pachinko balls, the ones corresponding to the stored balls are called “storing medals”. The stored ball and the stored medal are game media deposited in a game store.

When the count data is stored (recorded) on the receipt, a barcode indicating the count data is printed on the receipt.
After counting the pachinko balls, the customer brings the card described above into the free gift counter K. The customer receives a customer clerk at the front side of the gift counter K in FIG. For this reason, the customer and the store clerk face each other with the premium counter K in between.

  In the free gift management device 2, the member terminal 4 and the card R / W terminal 5 read the count data stored in the card brought in, or read the card ID of this card. The POS terminal 3 receives (acquires) count data from the member terminal 4 and the card R / W terminal 5. Alternatively, the POS terminal 3 receives the card ID from the member terminal 4 or the card R / W terminal 5 and calls the counting data associated with the card ID from a database (not shown) of the terminal controller. Get count data of cardholder (customer).

  In the case of a general gift, when a general gift that can be exchanged within the range of the counting data (the number of pachinko balls acquired) is selected, the POS terminal 3 will make a payment when the general gift is paid to the customer by a store clerk. Update inventory for general prizes issued. In the case of a special prize, when a special prize that can be exchanged within the range of the count data is selected, the POS terminal 3 transmits a special prize payout instruction to the prize payout device 1 and also stocks the special prize to be paid out. Update. The prize payout device 1 pays out a special prize to a customer in accordance with an instruction from the POS terminal 3.

The update of the prize inventory is an exchange result based on the exchange of the prize and the pachinko ball, and the prize management apparatus 2 (POS terminal 3) repeats the update of the inventory of the prize by repeating the exchange of the prize. Collect.
Hereinafter, the details of the POS terminal 3, the member terminal 4, and the card R / W terminal 5 will be individually described in this order.

First, details of the POS terminal 3 will be described.
FIG. 2 is a perspective view showing an operational image of the prize management device 2.
Referring to FIG. 2, the POS terminal 3 includes a main body 10, a display 11, and a barcode reader 12.
The main body 10 has a box shape that is flat vertically. A keyboard 13 is provided on the upper surface of the main body 10. The keyboard 13 constitutes an input operation unit for a store clerk to input a data signal (input operation) to the prize management device 2. The keyboard 13 mainly includes a numeric keypad 14 and a general prize selection key 15. Many general prize selection keys 15 are provided, and the name of one of the general prizes is written on each surface. By operating the keyboard 13, desired instructions and information can be input to the prize management device 2, which is convenient.

Further, on the upper surface of the main body 10, a mode switching unit 16 and a paper discharge port 17 are provided in an area other than the keyboard 13.
The mode switching unit 16 is a cylinder lock in which a key hole 16 </ b> A is formed at a position exposed on the upper surface of the main body 10. By inserting a dedicated key (not shown) into the keyhole 16A and rotating the mode switching unit 16 by a predetermined angle, the operation mode of the prize management device 2 is other than a prize exchange mode for giving a prize exchange or a prize exchange mode. The mode can be switched to. As a mode other than the prize exchange mode, a setting mode for changing the setting contents in the prize management device 2, a member processing mode for changing the registered contents of the member customers, a counting mode for counting the inventory of prizes, and a change of inventory data Etc., and a clear mode for clearing inventory data and the like. The mode switching unit 16 constitutes an input operation unit for a store clerk to input (input operation) a signal for mode switching to the prize management device 2.

The paper discharge port 17 has an elongated slit shape. For example, when prizes are tabulated, a sheet describing the tabulation result is discharged from the inside of the main body 10 to the sheet discharge port 17.
In the main body 10, a power switch 18 and a media insertion port 19 are provided on the front side end face in FIG. 2. By operating the power switch 18, the prize management device 2 can be turned on / off. The media insertion port 19 has a slit shape that forms a U-shape that is recessed toward the back side. When taking out the data in the free gift management device 2 to the outside or when taking external data into the free gift management device 2, a medium (not shown) storing the data is inserted into and removed from the media insertion port 19. Is done.

  The display 11 has a plate shape and extends from the back end portion of the main body 10 in an inclined manner upward to the back side with reference to the posture in FIG. In the display 11, a substantially rectangular store-side display operation unit 20 is provided on the side surface on the near side in FIG. 2. The store-side display operation unit 20 is a liquid crystal display, and a transparent touch panel switch 21 (store-side operation unit) is stacked thereon. The touch panel switch 21 is included in the store side display operation unit 20. The store side display operation unit 20 faces the store clerk side of the gift counter K. Various data necessary for the confirmation and operation of the store clerk are displayed on the store side display operation unit 20 (described later). Various buttons and keys (described later) are displayed on the touch panel switch 21 of the store side display operation unit 20, and the touch panel switch 21 functions as an input operation unit that is input by a store clerk. That is, the store side display operation unit 20 is for the store clerk to check and operate.

  The barcode reader 12 has a grip shape that can be gripped, and has a barcode reading unit 22 for reading a barcode at the tip thereof. The bar code reader 12 is electrically connected to the main body 10 via an electric cable 23. By reading the barcode of the receipt in which the count data is stored with the barcode reader 12, the count data can be input to the main body 10.

The count data can also be input to the main body 10 by operating the numeric keypad 14 of the keyboard 13.
The member terminal 4 is communicably connected to the POS terminal 3 via the electric cable 28.
The member terminal 4 has, for example, a substantially rectangular parallelepiped box shape, and its upper surface is inclined downward while being curved toward the front side in FIG. On the upper surface of the member terminal 4, a customer side display operation unit 24, a mobile phone set unit 25, and a card entrance 26 are arranged in this order from the back side in FIG.

  The customer side display operation unit 24 is, for example, a liquid crystal touch panel, and faces the customer side who has come to the prize counter K. The customer-side display operation unit 24 displays customer-oriented information and buttons and keys (to be described later) operated by the customer. Therefore, the customer can confirm the information displayed on the customer side display operation unit 24 and can operate the buttons and keys displayed on the customer side display operation unit 24.

The mobile phone set unit 25 is a recess that is recessed downward. The member terminal 4 includes a mobile phone reading unit 27 (reading means) below the mobile phone set unit 25. The mobile phone reading unit 27 can read the IDm of the mobile phone M set in the mobile phone setting unit 25.
The card inlet / outlet 26 has an elongated slit shape. A customer's card (IC card) C is put into and out of the card entrance 26. The card C is set in the member terminal 4 by being inserted into the card entrance 26 by the customer himself or a store clerk who has deposited the card C from the customer. The member terminal 4 recognizes that the card C is set by recognizing the IC chip of the card C, reads the customer's card ID and count data stored in the IC chip of the set card C, and performs POS. Input to the terminal 3. The member terminal 4 can also rewrite data in the IC chip.

The card R / W terminal 5 is communicably connected to the POS terminal 3 via the electric cable 32.
The card R / W terminal 5 has a substantially box shape, and on its upper surface, a card entrance 29 and a display unit 30 are provided in this order from the back side in FIG.
The card entry / exit 29 has an elongated slit shape. The card C is inserted into and removed from the card slot 29. Similarly to the member terminal 4, the card C is set in the card R / W terminal 5 by being inserted into the card entrance 29. The card R / W terminal 5 recognizes that the card C is set by recognizing the IC chip of the card C, and receives the customer's card ID and count data stored in the IC chip of the set card C. Read and input to the POS terminal 3. The card R / W terminal 5 can also rewrite data in the IC chip.

The display unit 30 is a liquid crystal display and faces the customer side who came to the prize counter K. The display unit 30 displays customer-oriented information.
Here, as described above, since the customer and the store clerk face each other with the premium counter K in between, the store-side display operation unit 20 (POS terminal 3) facing the store clerk side of the premium counter K and the gift counter K are connected. The customer-side display operation unit 24 (member terminal 4) and the display unit 30 (card R / W terminal 5) that face the customer side are arranged back-to-back in the prize counter K (see also FIG. 1). ). Therefore, the store clerk does not reach the customer side display operation unit 24 and the display unit 30, and the customer does not reach the store side display operation unit 20.

FIG. 3 is a block diagram showing an electrical configuration of the prize management device 2.
Referring to FIG. 3, in the prize management device 2, the POS terminal 3 includes a control unit 40 (a personal identification number reception unit, a reception error display unit, a clear input reception unit, and a store side display control unit). The control unit 40 includes a memory (ROM, RAM, etc.) that stores a CPU and its program. The control unit 40 serves as processing means by a program installed in the POS terminal 3, and executes predetermined processing such as arithmetic processing according to the program. The memory of the control unit 40 stores a stock of prizes handled at the game store (the number of stocks for each prize).

The control unit 40 (POS terminal 3) includes the store-side display operation unit 20, the keyboard 13, the mode switching unit 16, the power switch 18, the barcode reader 12, the member terminal 4, and the card R / W terminal 5 described above. The terminal computer 50 is electrically connected.
The member terminal 4 incorporates a card reading unit 31 (reading means) in addition to the mobile phone reading unit 27 described above. The card reading unit 31 reads the card ID and count data of the customer stored in the IC chip of the (member) card C inserted into the card entrance 26 and transmits it to the POS terminal 3 (control unit 40). Data can be rewritten.

The card R / W terminal 5 also includes a card reading unit (not shown) similar to the card reading unit 31. Each of the member terminal 4 and the card R / W terminal 5 may incorporate a control unit including a CPU and a memory.
FIG. 4 is a diagram showing the contents managed in the database 51 of the terminal computer 50.

The terminal computer 50 has a database 51 for storing and managing various data.
For example, in the database 51, as shown in FIG. 4, for each member customer, a card ID (associated with the member card C) of the member customer's member card C (IDm in the case of a mobile phone), password The number, the number of stored balls and the number of stored medals (collectively called “storage medium”) (the number of storage media) are stored.

  Here, a plurality of lending rates are set for each of the pachinko balls and medals. For example, the rental rate for pachinko balls includes a normal rate of 4 yen / ball and a low rate of 1 yen / ball, and the rental rate for medals includes a normal rate of 20 yen / ball and 10 There is a low rate of 1 yen / sheet. In this way, the low rate is set in addition to the normal rate so that beginners can easily play games by renting game media at a low rate, and customers can visit the game store many times. This is to have you carry it.

  Therefore, in the database 51, the number of stored media is stored separately for each rental rate of game media. In FIG. 4, the number of normal rate storage balls (the number of storage balls) is stored in the column titled “Pachinko 4 yen” (also referred to as “(storage medium) account”), and the number of low rate storage balls is “Pachinko 1 It is stored in the column (account) under the heading “Yen”. The number of medals at the normal rate (the number of medals) is stored in a column (account) with a heading of “20 medals”, and the number of stored medals at a low rate is stored in a column (“10 medals”). Account).

The personal identification number is a four-digit number that is required when the storage medium stored (deposited) in each account is withdrawn, and is set in advance by a member customer.
In FIG. 4, data about a member customer whose card ID (or IDm) is “01234” is stored in the database 51. In the database 51, for this member customer, the PIN is “0123”, 23450 balls are deposited in a pachinko 4 yen account, and 2100 balls are deposited in a pachinko 1 yen account. It is stored that 16 stored medals are stored in an account of 20 medals, and 50 stored medals are stored in an account of 10 medals.

The database 51 stores member information such as the name and address of the member customer for each member customer.
FIG. 5 is a flowchart showing a procedure of processing executed by the POS terminal 3 of the prize management device 2. 6A is a diagram illustrating an example of display on the customer side display operation unit 24 of the member terminal 4, and FIG. 6B illustrates an example of display on the store side display operation unit 20 of the POS terminal 3. FIG. 7, (a) and (b) are diagrams showing examples of display on the customer side display operation unit 24, and (c) and (d) are examples of display on the store side display operation unit 20. FIG.

Next, processing executed by the prize management device 2 will be described with reference to FIGS. In the following, it is assumed that the member customer exchanges the stored balls for special prizes.
First, when the free gift management device 2 is in the free gift exchange mode and is in a standby state where processing relating to free gift exchange is not performed, the store side display operation unit 20 of the POS terminal 3 and the customer side display operation unit of the member terminal 4 In each of 24, nothing is displayed or a predetermined standby screen (not shown) is displayed (see FIG. 2).

  Referring to FIG. 5, in a standby state, control unit 40 (see FIG. 3) has member card (member) at card entrance 26 of member terminal 4 or card entrance 29 of card R / W terminal 5 (see FIG. 2). Card C is inserted, and it is monitored whether or not the card ID of the member card C is read by the card reading unit (in the case of the member terminal 4, the card reading unit 31; see FIG. 3) (step S1). . In step S1, the control unit 40 sets the mobile phone M in the mobile phone set unit 25 (see FIG. 2) of the member terminal 4, and the mobile phone reading unit 27 (see FIG. 3) sets the IDm of the mobile phone M. It also monitors whether it has been read.

When the member terminal 4 and the card R / W terminal 5 accept the member card C (in the case of the member terminal 4, the member card C or the mobile phone M), the card ID stored in the member card C or the mobile phone M is stored. The member data called IDm is transmitted to the control unit 40 (POS terminal 3).
When the member terminal 4 or the card R / W terminal 5 reads the card ID of the member card C or the IDm of the mobile phone M (YES in step S1), the control unit 40 displays the store side display operation unit 20 and the customer side display. An input screen is displayed on each of the operation units 24 (see FIG. 2) (step S2).

An input screen 60 displayed on the customer-side display operation unit 24 is shown in FIG. On the input screen 60, the control unit 40 displays a heading “Please enter the password”, and displays a confirmation mark 61 and a numeric keypad 62 (password number input means) under the heading.
The confirmation mark 61 is a round mark. The confirmation marks 61 are provided in a number corresponding to the number of digits of the above-mentioned personal identification number (here, four), and the four confirmation marks 61 are arranged side by side. Each confirmation mark 61 is a white circle in the default stage. The customer inputs his / her personal identification number into the member terminal 4 by pressing the numeric key 62 on the customer side display operation unit 24. Each time the numeric key 62 is pressed, the confirmation mark 61 changes from a white circle to a black circle in order from the leftmost confirmation mark 61 under the control of the control unit 40. FIG. 6A shows a state immediately after the ten key 62 is pressed three times (a state immediately after a three-digit number in the password is input). Such a black circle is information related to information (here, a personal identification number) input by the customer.

  The input screen 64 displayed on the store side display operation unit 20 is displayed in FIG. On the input screen 64, the control unit 40 reads and displays the member information (name, address, etc.) corresponding to the read card ID or IDm from the database 51 (see FIGS. 3 and 4) of the terminal computer 50, and displays it. An input confirmation column 65 and an input status display column 66 (described later) are displayed.

  In the input confirmation column 65, four round confirmation marks 67 corresponding to the number of digits of the password are displayed side by side. Each confirmation mark 67 is a white circle in the default stage. As described above, each time the customer presses the numeric keypad 62 (see FIG. 6A) of the customer side display operation unit 24 (member terminal 4), the confirmation mark 67 is confirmed by the control of the control unit 40 at the left end. In order from the mark 67, the white circle changes to the black circle. That is, each time the customer presses the numeric keypad 62, the confirmation mark 61 of the customer side display operation unit 24 and the confirmation mark 67 of the store side display operation unit 20 are controlled from the white circle in order from the left end by the control of the control unit 40. It changes at the same timing as a black circle. FIG. 6B also shows a state immediately after the ten-key 62 is pressed three times (a state immediately after a three-digit number in the password is input), as in FIG. 6A. In this way, the control unit 40 accepts the password entered in the customer display operation unit 24 (member terminal 4), and the input status of the password in the member terminal 4 is indicated by the confirmation mark 67 in the input confirmation column 65. Display on the monitor. That is, the store-side display operation unit 20 can display the same information as the information displayed on the customer-side display operation unit 24 (here, information related to the password). For this reason, the store clerk looks at the display on the store side display operation unit 20 so that the customer operates the customer side display operation unit 24 while staying in the office (here, how many digits the password is entered). Input situation) and display contents (the number of black circles described above) in the customer side display operation unit 24 can be quickly grasped in real time. As a result, usability can be improved.

  In this manner, the store clerk sees the confirmation mark 67 changing from the white circle to the black circle in order from the left end in the store side display operation unit 20, so that the customer can input the PIN number to what number. (Individual password input status) can be grasped in real time. At this time, by checking that the confirmation mark 67 changes from a white circle to a black circle one by one, the store clerk can know how many digits the customer has entered the PIN, but the PIN Since the specific number of the number cannot be specified, it is possible to prevent an unforeseen situation due to the leak of the password.

Note that a clear key 68 described later is displayed below the input status display field 66 on the input screen 64.
Referring to FIG. 5, control unit 40 monitors whether or not the customer has entered a personal identification number by pressing numeric key 62 (see FIG. 6A) of member terminal 4 (step S <b> 3). That is, the control unit 40 monitors whether or not the confirmation mark 61 of the customer-side display operation unit 24 and each confirmation mark 67 (see FIG. 6) of the store-side display operation unit 20 have changed from a white circle to a black circle. .

  Then, when the password is input (YES in step S3), the control unit 40 checks whether or not the input is OK (step S4). Here, that the input is OK is that the numeric keypad 62 is pressed by the number of digits of the personal identification number (four times) within a predetermined time. If the input is OK, all of the confirmation mark 61 on the customer side display operation unit 24 and the confirmation mark 67 (see FIG. 6) on the store side display operation unit 20 are black circles. Thus, the control unit 40 determines whether or not the password is correctly received.

  If the input is OK (YES in step S4), the control unit 40 authenticates the input personal identification number (step S5). Specifically, the control unit 40 matches the input 4-digit password with the password (see FIG. 4) stored in the database 51 in association with the card ID or IDm read in step S1. Check if it exists. If the entered code number matches the code number in the database 51, the authentication is OK.

If the authentication is OK (YES in step S5), the control unit 40 performs a process based on the member ID storage medium (a stored ball or a stored medal) read in step S1.
Specifically, the control unit 40 first confirms whether or not there are a plurality of storage medium accounts in the database 51 for this member customer (step S6). At this time, the control unit 40 refers to the database 51 (see FIG. 4) to confirm whether or not there are a plurality of accounts having one or more storage media for the corresponding member customer (card ID or IDm). In the case of a member customer whose card ID is “01234” in FIG. 4, an account having one or more storage media is “pachinko 4 yen”, “pachinko 1 yen”, “medal 20 yen” and “medal 10 yen”. Is one account.

If there are a plurality of accounts (YES in step S6), the control unit 40 displays an account selection screen on each of the store side display operation unit 20 and the customer side display operation unit 24 (step S7).
An account selection screen 70 (display unit) displayed on the customer-side display operation unit 24 is shown in FIG. On the account selection screen 70, the control unit 40 displays the selection buttons 71 side by side as many as selectable accounts. The selection button 71 corresponds to any selectable account.
In the case of the member customer whose card ID is “01234”, since there are four accounts (see FIG. 4), four selection buttons 71 (that is, four storage media accounts of the customer) are displayed on the customer side. Displayed on the account selection screen 70 of the section 24.

  In FIG. 7A, among the four selection buttons 71 arranged vertically, the top selection button 71 corresponds to an account of “pachinko 4 yen”, and the second selection button 71 from the top is It corresponds to the account of "Pachinko 1 yen". The third selection button 71 from the top corresponds to the “medal 20 yen” account, and the fourth (bottom) selection button 71 from the top corresponds to the “medal 10 yen” account. ing.

  Each selection button 71 has a corresponding account name (any one of “pachinko 4 yen”, “pachinko 1 yen”, “medal 20 yen”, and “medal 10 yen”) and stored in that account. The number of storage media stored (deposited) (the number of storage media) and the total number of special prizes that can be exchanged with the number of storage media are described. For example, in the account selection button 71 of “pachinko 4 yen”, the number of storage media of the account (23450 balls) and the number of special prizes exchangeable for 23450 balls (16 large prizes and 3 middle prizes) And 1 small prize).

When the customer wants to select a desired account from a plurality of selection buttons 71 (accounts) displayed on the account selection screen 70, the customer may press the selection button 71 corresponding to the account.
The account selection screen 72 displayed on the store side display operation unit 20 is shown in FIG. The control unit 40 displays the selection buttons 73 side by side on the account selection screen 72 by the number of selectable accounts. In the case of a member customer whose card ID is “01234”, there are four accounts (see FIG. 4), and four selection buttons 73 are displayed on the account selection screen 72 of the store side display operation unit 20.

  In FIG. 7C, among the four selection buttons 73 arranged vertically, the top selection button 73 corresponds to the account of “pachinko 4 yen”, and the second selection button 73 from the top is It corresponds to the account of "Pachinko 1 yen". The third selection button 73 from the top corresponds to the account of “20 medals”, and the fourth (bottom) selection button 73 from the top corresponds to the account of “10 medals”. ing. Each selection button 73 has only a corresponding account name (any one of “pachinko 4 yen”, “pachinko 1 yen”, “medal 20 yen”, and “medal 10 yen”). In each selection button 73, the number of storage media of the corresponding account is not written in order to prevent the information on the number of storage media of the member customers from leaking.

  The display contents of the account selection screen in the store-side display operation unit 20 and the customer-side display operation unit 24 have various patterns and can be changed by setting or the like. Specifically, the customer-side display operation unit 24 does not display the number of exchangeable special prizes (exchangeable number) as one pattern, displays the number of storage media and the rental rate, and displays another pattern. There is no display of the exchangeable number and the number of storage media, only the rental rate is displayed. Further, the store side display operation unit 20 displays all of the exchangeable number, the number of storage media, and the lending rate as one pattern, and there is no display of the exchangeable number as another pattern, and the number of storage media and the lending. The rate is displayed.

  Referring to FIG. 5, when the customer presses any selection button 71 (see FIG. 7A) on account selection screen 70 of customer side display operation unit 24 to select a desired account (YES in step S8). ), The control unit 40 displays the customer's account selection result on the store side display operation unit 20 (step S10). Specifically, as shown by adding dots in FIG. 7B, the control unit 40 selects the selection button 71 pressed by the customer (the top “pachinko 4 yen” in FIG. 7B). The selection button 71) is highlighted and, as shown in FIG. 7D, the selection button 73 (with the same account name) corresponding to the selection button 71 is displayed on the account selection screen 72 of the store side display operation unit 20. Highlight as well. That is, the control unit 40 displays the account selected by the customer using the selection button 71 on the account selection screen 70 of the customer side display operation unit 24 on the store side display operation unit 20. In other words, the control unit 40 displays the contents of the account selection by the customer on the account selection screen 72 of the store side display operation unit 20 toward the store clerk. The selection button 71 (see FIG. 7B) highlighted in the customer side display operation unit 24 is information related to the information (selected desired account) input by the customer, and the store side display operation unit 20 The selection button 73 highlighted in FIG. 7 (see FIG. 7D) is the same information as the information (selected desired account) displayed on the customer display operation unit 24.

  Therefore, the store clerk looks at the display on the store-side display operation unit 20, so that the customer can operate the customer-side display operation unit 24 while staying in the office (in this case, the customer presses which selection button 71 is pressed and which Whether the account has been selected) and the display content (highlighted selection button 71) in the customer display operation unit 24 can be grasped quickly and easily. As a result, usability can be improved. Specifically, the store clerk watching the store-side display operation unit 20 can grasp that the account of the selection button 73 has been selected by the highlighted selection button 73. Therefore, in a store that is noisy due to the operating sound of the game console or BGM, it is possible to accurately determine which account has been selected by the customer by looking at the store display operation unit 20 without listening to the account verbally from the customer. I can grasp.

The store clerk can confirm the selection of the account of the selection button 73 by pressing the selection button 73 highlighted in step S10. Thereby, it is possible to smoothly carry out the withdrawal of the storage medium from the selected account (described later). Therefore, it is possible to further improve usability.
Here, when the store clerk listens to the account from the customer verbally, if the account is mistakenly heard from the customer and the wrong account is selected, the subsequent correction is difficult. However, according to the present invention, the store clerk can accurately grasp which account has been selected by the customer using the store-side display operation unit 20, thereby preventing troubles caused by incorrect account selection.

Referring to FIG. 5, when a predetermined time has elapsed without the user pressing selection button 71 (NO in step S8, YES in step S9), control unit 40 cancels the current transaction (step S11). ) To return to the standby state.
When the store clerk confirms the account selection (YES in step S12), the control unit 40 calls the number of storage media from the account (step S13). At this time, there is no change in the number of storage media of the account stored in the database 51 (see FIG. 4). If there is only one storage medium account (NO in step S6), the control unit 40 immediately calls the number of storage media from the account (step S13).

When a predetermined time elapses without the store clerk confirming the account selection (NO in step S12, YES in step S14), the control unit 40 cancels the current transaction (step S11) and returns to the standby state. . Although the cancel process is automatically performed here, the cancel process may be performed by an operation of a store clerk.
And the control part 40 performs a prize exchange process based on the number of storage media called at step S13 (step S15). Specifically, the control unit 40 outputs a prize dispensing instruction including the type and number of exchangeable special prizes described in the selected account selection button 71 (see FIG. 7B). (See FIG. 1). When the type and number of special prizes that the customer wants to exchange are separately communicated to the store clerk, the store clerk inputs the type and number on the keyboard 13 of the POS terminal 3 (see FIG. 2). The control unit 40 transmits a prize payout command including the type and number of the input special prizes to the prize payout apparatus 1.

The prize payout device 1 pays out a specified number of special prizes of a specified type to a customer based on the received prize payout instruction.
As a free gift exchange process, the control unit 40 transmits a free gift payout command to the free gift payout device 1 and then updates the special free gift related to the current free gift payout command by reducing the stock quantity.
In the case of a free gift exchange process for a general free gift, the store clerk holds the barcode reader 12 (see FIG. 2). Then, the store clerk takes out the designated number of general prizes designated by the customer from the shelf T (see FIG. 1). Here, each general prize is given a barcode for identifying the prize name. The store clerk makes the barcode reader 12 (see FIG. 2) of the barcode reader 12 approach the barcode of each general prize taken out from the shelf T and causes the barcode reader 12 to read the barcode of each prize. Distribute the prize that has been read barcodes to the customer. Each time the barcode reader 12 reads a (general) prize barcode as the prize exchange process, the control unit 40 reduces the number of prizes in stock and updates it, assuming that the prize has been correctly paid to the customer. Note that the inventory quantity may be updated each time a general prize is selected.

  Further, as part of the prize exchange process, the control unit 40 updates the number of storage media called in step S13 by subtracting only the number of game media finally required for this prize exchange. Then, the control unit 40 transmits the updated number of storage media (referred to as “number of storage media after update”) to the database 51 of the terminal computer 50 (see FIG. 4). Receiving the updated number of storage media, the terminal computer 50 rewrites the corresponding number of storage media (before update) in the database 51 to the above-mentioned updated number of storage media. As a result of this rewriting, as many storage media as necessary for exchanging premiums are withdrawn from the corresponding account in the database 51.

If the number of storage media is stored in the member card C inserted into the card entrance 26 of the member terminal 4 or the card entrance 29 of the card R / W terminal 5 (see FIG. 2), it is stored in the member card C. The number of stored media is rewritten to the updated number of stored media described above.
After the gift exchange process, the member card C is removed from the card entrance 26 of the member terminal 4 or the card entrance 29 of the card R / W terminal 5 (see FIG. 2), or the mobile phone set unit 25 ( When the mobile phone M is removed from (see FIG. 2), a series of prize exchange transactions is completed.

  On the other hand, if a password has been entered (YES in step S3), all the digits of the password (in this case, 4 digits) have not been entered, and the input is not OK. (NO in step S4), the control unit 40 displays on the store side display operation unit 20 that a password acceptance error has occurred (step S16). Specifically, as shown in FIG. 6B, the control unit 40 displays a message “input error” in the input status display field 66 of the input screen 64 of the store side display operation unit 20. That is, the control unit 40 monitors and displays the status of the member terminal 4 (see FIG. 6A) after inputting the personal identification number toward the store clerk in the input status display column 66 of the store side display operation unit 20. Therefore, when an error occurs in the customer operation in the customer side display operation unit 24, information regarding the error is displayed on the store side display operation unit 20.

The fact that the reception error has occurred is displayed on the store-side display / operation unit 20, so that the store clerk who has seen the store-side display / operation unit 20 can stay in the office without receiving a report from the customer. And that the error is a password acceptance error (that is, the type of error) can be quickly grasped. As a result, usability can be improved.
At this time, the control unit 40 displays the clear key 68 below the input status display column 66 on the input screen 64 in response to displaying an error on the store side display operation unit 20. The clear key 68 is included in the touch panel switch 21. The store clerk presses the clear key 68 to clear the current input by the customer's numeric keypad 62 (see FIG. 6A) and return all the confirmation marks 61 and 67 to white circles (see FIG. 6). As a result, the customer can re-enter the password by pressing the ten key 62 (see FIG. 6A) on the customer display operation unit 24. That is, the control unit 40 performs an input clear operation (error canceling operation) of the password entered by the customer from the customer side display operation unit 24, and the store clerk clear key 68 (touch panel switch 21) of the store side display operation unit 20 To be able to.

  Thereby, the store clerk can execute the input clear operation of the personal identification number input by the customer from the customer side display operation unit 24 with the clear key 68 of the touch panel switch 21 while in the office. As a result, if an error in accepting the security code occurs, the clerk can quickly cancel the error while staying in the office without having to leave the office and go to the customer side (customer display operation unit 24 side). it can. As a result, usability can be improved. Further, since the time required for canceling the reception error can be shortened, the customer service time for one customer can be shortened, so that it is not necessary to wait for a long time for the next customer in line with the prize counter K in order to exchange prizes.

  Referring to FIG. 5, even if the input is OK (YES in step S4), if the authentication is not OK (NO in step S5), control unit 40 causes store-side display operation unit 20 to error. Is displayed (step S17). Specifically, the control unit 40 displays a message “PIN code is wrong” in the input status display column 66 (see FIG. 6B) of the input screen 64 of the store side display operation unit 20. That is, the control unit 40 monitors and displays the status of the member terminal 4 after the password is input to the store clerk in the input status display field 66 of the store side display operation unit 20. Therefore, in the same way as when there is an input error (acceptance error) in step S4, if an error (here, wrong password) occurs in the customer operation in the customer display operation unit 24, the information about the error is stored on the store side. It is displayed on the display operation unit 20. At this time, the control unit 40 displays the clear key 68 below the input status display field 66 on the input screen 64 (see FIG. 6B). That is, the store clerk can quickly grasp the occurrence and type of the error and can quickly cancel the error in the store-side display operation unit 20 while in the office.

When an error is displayed on the store side display operation unit 20 in step S16 or S17, the control unit 40 monitors whether or not there is an input clear operation in which the store clerk presses the clear key 68 (step S18).
If there is an input clear operation (YES in step S18), the control unit 40 clears the input of the code number by the customer this time (step S19) and waits for the re-input of the code number by the customer (step S3).

On the other hand, when the predetermined time has passed without the input clear operation (NO in step S18, YES in step S20), control unit 40 cancels the current transaction (step S11) and returns to the standby state. Although the cancel process is automatically performed here, the cancel process may be performed by an operation of a store clerk.
As described above, in the prize management device 2 according to the present invention, the customer's numeric keypad 62 (see FIG. 6 (a)) in the member terminal 4 in the separately provided POS terminal 3 and member terminal 4 (see FIG. 2). Is displayed on the input confirmation column 65 (see FIG. 6B) of the store side display operation unit 20 of the POS terminal 3. Therefore, the store clerk can accurately grasp the operation state of the customer at the member terminal 4 in real time by looking at the display on the store side display operation unit 20 while in the office. Furthermore, if the password is not correctly input, the store clerk can clear the password input by the clear key 68 of the store-side display operation unit 20 while at the store.

The present invention is not limited to the contents of the above embodiments, and various modifications can be made within the scope of the claims.
For example, when there are a plurality of customer (storage media) accounts and the customer selects one of the plurality of selection buttons 71 (see FIG. 7A) indicating these accounts to select an account (YES in step S8), The account selection may be confirmed immediately (YES in step S12) without calling the store clerk, and the number of storage media may be called from the account (step S13).

  When the member card C is inserted into the card entrance 26 of the member terminal 4 or the card entrance 29 of the card R / W terminal 5 (see FIG. 2), the store clerk presses the clear key 68 (YES in step S18). In step S19, not only the input of the personal identification number is cleared, but the member card C may be automatically discharged from the card entrance 26 or 29.

  Further, in the prize management device 2 of the above-described embodiment, the POS terminal 3 and the member terminal 4 are separate bodies and are connected so as to communicate with each other. The customer side display operation unit 24 of the terminal 4 is a separate body, and both are communicably connected to each other (see FIG. 2). Instead of this, the POS terminal 3 and the member terminal 4 may be integrated, and further, these and the card R / W terminal 5 may be integrated.

  In the embodiment described above, the IC chip of the member card C is read by the member terminal 4 and the card R / W terminal 5. However, the member card C may be a magnetic card instead of an IC card. In this case, the member terminal 4 and the card R / W terminal 5 read magnetic data from the member card C. The card C may be another type of card. When a mobile phone is used instead of the card C, the ID m of the mobile phone is used as identification information. However, any information that can identify the mobile phone such as an e-mail address or a telephone number can be identified. Any identification information can be used as long as it can be read by the member terminal 4 and the card R / W terminal 5.

In the embodiment described above, each time the customer presses the numeric keypad 62 to input his / her personal identification number to the member terminal 4 in the customer side display operation unit 24, the confirmation mark 61 changes from a white circle to a black circle one by one. In conjunction with this change, the confirmation mark 67 on the store-side display operation unit 20 also changes from a white circle to a black circle one by one (see FIG. 6).
Here, when inputting personal information such as a personal identification number, a customer's birthday, or a telephone number, the customer's display operation unit 24 displays the data (numbers and characters) entered by the customer with a confirmation mark 61 that is a black circle. Instead, it may be displayed as an actual number or letter. When such a data input format is referred to as a normal input mode, in the normal input mode, all the data (numbers and characters) input by the customer in the customer display operation unit 24 (that is, personal information) is converted into the customer display operation unit. 24 is still visible as it is displayed on the screen 24, and there is a risk of being peeped by people around it, which may cause a security problem.

Therefore, it is preferable that data can be input in the secret input mode described below. The normal input mode and the secret input mode can be arbitrarily selected according to the setting in the prize management device 2.
More specifically, as an example, the personal information data “1234” (the number 1234 itself) is changed to “1”, “2”, “ Assume that one digit is input in the order of “3” and “4”. In this case, referring to FIG. 8 and FIG. 9, if the customer inputs the data (here, “1” in the first digit) by operating the customer side display operation unit 24 (in step S31 of FIG. 9). YES), the above-described control unit 40 (see FIG. 3) holds the data (input data) in its own memory (step S32).

  Then, the control unit 40 displays the previous input data on each of the customer-side display operation unit 24 and the store-side display operation unit 20 (step S33). However, the control unit 40 displays the specific content of the input data (here, “1”) on the customer side display operation unit 24, but the store side display operation unit 20 displays the input data of the input data. The specific content is not shown, and the first-digit confirmation mark 67 is changed from a white circle to a black circle as in the above-described embodiment (see FIG. 8A).

If there is the next data input (input of “2” in the second digit here) by the operation of the customer display operation unit 24 by the customer (YES in step S34), the control unit 40 Data (next input data) is held in its own memory (step S35).
And the control part 40 displays the next input data of the previous time on each of the customer side display operation part 24 and the shop side display operation part 20 (step S36). At that time, the control unit 40 sends the specific content of the previous input data (here, “1”) to the customer side display operation unit 24 as a secret mark 80 (here, “*”). And the specific contents of the next input data (here, “2”) are displayed (see FIG. 8B). On the other hand, the control unit 40 does not show the specific contents of the next input data in the store-side display operation unit 20, and the second digit confirmation mark 67 is changed from a white circle to a black circle as in the case of the first digit. (See FIG. 8B).

  After data entry for 2 digits out of 4 digits (NO in step S37), if there is another data entry (here, entry of "3" in the third digit) (YES in step S34), 2 As shown in FIG. 8 (c), the control unit 40 uses the same procedure as that for the digit to display the third digit input data with a specific number “3” in the customer display operation unit 24. The input data of the first digit and the second digit that have already been input is changed to the secret mark 80 (here, “*”) and displayed (step S36). Further, the control unit 40 changes the confirmation mark 67 of the third digit from the white circle to the black circle in the store side display operation unit 20 as in the case of the first digit and the second digit.

  After data entry for 3 digits out of 4 digits (NO in step S37), if there is the last data entry (here, entry of "4" in the 4th digit) (YES in step S34), 2 digits As shown in FIG. 8D, the control unit 40, in the customer side display operation unit 24, converts the input data of the fourth digit into a specific number “4” by the same procedure as that for the third and third digits. The input data of the first to third digits already input is changed to the secret mark 80 (here, “*”) and displayed (step S36). Further, the control unit 40 changes the confirmation mark 67 in the fourth digit from a white circle to a black circle in the store side display operation unit 20 as in the case of the first digit to the third digit.

In this way, when there is the last data input, that is, if there is data input of a prescribed number of digits (here, 4 digits) (YES in step S37), the control unit 40 registers the input data for 4 digits. (Step S38). And the control part 40 performs processes, such as authentication confirmation after step S5 (refer FIG. 5) mentioned above.
On the other hand, if there is no next data input even after the predetermined time has elapsed (NO in step S34, YES in step S39), the control unit 40 assumes that the current transaction has been canceled, Invalidate (step S40).

  As described above, in this modification, when information is input to the customer-side display operation unit 24, the control unit 40 causes the customer-side display operation unit 24 to specify the specific contents (numbers and On the other hand, for information that has been input prior to the information, the input information is converted and displayed as a secret mark 80 so that the specific content is not known.

  In this case, until the customer inputs new data in the customer side display operation unit 24, the specific content of the data input immediately before (“1” in FIG. 8A, FIG. 8B). (2) in FIG. 8, “3” in FIG. 8 (c), “4” in FIG. 8 (d)), it is possible to confirm whether or not the data has been input correctly and can do. Therefore, the entire personal information input by the customer can be protected. That is, when inputting data, it is possible to improve convenience while protecting security (privacy) of personal information.

Even in this case, the store clerk knows the number of digits of the data entered by the customer, but does not know the specific contents of the data, so the security of the personal information in the store side display operation unit 20 is still protected. (See FIG. 8).
The secret mark 80 may be the black circle described above. Conversely, a mark “*” can be used instead of the black circle.

2 Premium Management Device 20 Store Side Display Operation Unit 24 Customer Side Display Operation Unit 27 Mobile Phone Reading Unit 31 Card Reading Unit 62 Numeric Keypad C Card

Claims (5)

A prize management device that is installed in a game store and performs exchange processing of prizes and game media,
A store side display operation unit for a store clerk to perform confirmation and operation, and a customer side display operation unit for a customer to perform confirmation and operation,
The customer-side display operation unit can display information related to information input by the customer,
The shop's display operation unit, Ri displayable der the same information as information displayed by the customer-side display operation unit,
Characterized Rukoto of having a control unit for changing the display contents at the same timing in the shop side display operation unit and the display content in the customer-side display operation unit, prize management device.   2. The prize management device according to claim 1, wherein when an error occurs in a customer operation in the customer side display operation unit, information on the error can be displayed on the store side display operation unit.   3. The prize management device according to claim 2, wherein the error canceling operation is possible in the store side display operation unit. Comprising reading means for reading an identifier of a member recording medium held by a member of a game store;
The customer-side display operation unit has a personal identification number input unit capable of inputting a personal identification number associated with the member recording medium read by the reading unit;
The premium management apparatus according to claim 1, wherein the information input by the customer is the personal identification number.   The prize management device according to any one of claims 1 to 4, wherein the store-side display operation unit and the customer-side display operation unit are separate from each other and are connected so as to communicate with each other. .

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