JP5809161B2 - 遠隔サービス機能をサポートする飲料調製マシン - Google Patents
遠隔サービス機能をサポートする飲料調製マシン Download PDFInfo
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- JP5809161B2 JP5809161B2 JP2012541456A JP2012541456A JP5809161B2 JP 5809161 B2 JP5809161 B2 JP 5809161B2 JP 2012541456 A JP2012541456 A JP 2012541456A JP 2012541456 A JP2012541456 A JP 2012541456A JP 5809161 B2 JP5809161 B2 JP 5809161B2
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F13/00—Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs
- G07F13/06—Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs with selective dispensing of different fluids or materials or mixtures thereof
- G07F13/065—Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs with selective dispensing of different fluids or materials or mixtures thereof for drink preparation
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F13/00—Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs
- G07F13/06—Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs with selective dispensing of different fluids or materials or mixtures thereof
-
- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47J—KITCHEN EQUIPMENT; COFFEE MILLS; SPICE MILLS; APPARATUS FOR MAKING BEVERAGES
- A47J31/00—Apparatus for making beverages
- A47J31/24—Coffee-making apparatus in which hot water is passed through the filter under pressure, i.e. in which the coffee grounds are extracted under pressure
- A47J31/34—Coffee-making apparatus in which hot water is passed through the filter under pressure, i.e. in which the coffee grounds are extracted under pressure with hot water under liquid pressure
- A47J31/36—Coffee-making apparatus in which hot water is passed through the filter under pressure, i.e. in which the coffee grounds are extracted under pressure with hot water under liquid pressure with mechanical pressure-producing means
- A47J31/3604—Coffee-making apparatus in which hot water is passed through the filter under pressure, i.e. in which the coffee grounds are extracted under pressure with hot water under liquid pressure with mechanical pressure-producing means with a mechanism arranged to move the brewing chamber between loading, infusing and ejecting stations
- A47J31/3623—Cartridges being employed
-
- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47J—KITCHEN EQUIPMENT; COFFEE MILLS; SPICE MILLS; APPARATUS FOR MAKING BEVERAGES
- A47J31/00—Apparatus for making beverages
- A47J31/44—Parts or details or accessories of beverage-making apparatus
- A47J31/4492—Means to read code provided on ingredient pod or cartridge
-
- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47J—KITCHEN EQUIPMENT; COFFEE MILLS; SPICE MILLS; APPARATUS FOR MAKING BEVERAGES
- A47J31/00—Apparatus for making beverages
- A47J31/44—Parts or details or accessories of beverage-making apparatus
- A47J31/52—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus
-
- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47J—KITCHEN EQUIPMENT; COFFEE MILLS; SPICE MILLS; APPARATUS FOR MAKING BEVERAGES
- A47J31/00—Apparatus for making beverages
- A47J31/44—Parts or details or accessories of beverage-making apparatus
- A47J31/52—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus
- A47J31/521—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus the electronic control being performed over a network, e.g. by means of a computer or a handheld device
-
- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47J—KITCHEN EQUIPMENT; COFFEE MILLS; SPICE MILLS; APPARATUS FOR MAKING BEVERAGES
- A47J31/00—Apparatus for making beverages
- A47J31/44—Parts or details or accessories of beverage-making apparatus
- A47J31/52—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus
- A47J31/525—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus the electronic control being based on monitoring of specific process parameters
-
- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47J—KITCHEN EQUIPMENT; COFFEE MILLS; SPICE MILLS; APPARATUS FOR MAKING BEVERAGES
- A47J31/00—Apparatus for making beverages
- A47J31/44—Parts or details or accessories of beverage-making apparatus
- A47J31/52—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus
- A47J31/525—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus the electronic control being based on monitoring of specific process parameters
- A47J31/5251—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus the electronic control being based on monitoring of specific process parameters of pressure
-
- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47J—KITCHEN EQUIPMENT; COFFEE MILLS; SPICE MILLS; APPARATUS FOR MAKING BEVERAGES
- A47J31/00—Apparatus for making beverages
- A47J31/44—Parts or details or accessories of beverage-making apparatus
- A47J31/52—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus
- A47J31/525—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus the electronic control being based on monitoring of specific process parameters
- A47J31/5253—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus the electronic control being based on monitoring of specific process parameters of temperature
-
- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47J—KITCHEN EQUIPMENT; COFFEE MILLS; SPICE MILLS; APPARATUS FOR MAKING BEVERAGES
- A47J31/00—Apparatus for making beverages
- A47J31/44—Parts or details or accessories of beverage-making apparatus
- A47J31/52—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus
- A47J31/525—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus the electronic control being based on monitoring of specific process parameters
- A47J31/5255—Alarm-clock-controlled mechanisms for coffee- or tea-making apparatus ; Timers for coffee- or tea-making apparatus; Electronic control devices for coffee- or tea-making apparatus the electronic control being based on monitoring of specific process parameters of flow rate
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/001—Interfacing with vending machines using mobile or wearable devices
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/002—Vending machines being part of a centrally controlled network of vending machines
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
- G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
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- Engineering & Computer Science (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Food Science & Technology (AREA)
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Mechanical Engineering (AREA)
- General Engineering & Computer Science (AREA)
- Fluid Mechanics (AREA)
- Apparatus For Making Beverages (AREA)
Description
a)カプセルの新しい在庫の出荷を注文することを顧客に促すための命令、又は
b)顧客に供給するカプセルの新しい在庫の出荷を準備するための命令
を自動的に生成するステップとを含む。
Claims (15)
- カプセルベースの飲料調製マシン(1)であって、
当該飲料調製マシンに関連するパラメータを監視する少なくとも1つのセンサと、
通信ネットワーク(511、501、502)経由で遠隔サーバ(50)と通信することを可能にして、監視された前記パラメータを前記遠隔サーバ(50)に送信する通信モジュール(11)であって、送信された前記パラメータに応じた必要なサービス機能の指示を前記遠隔サーバ(50)から受信するように更に構成されている該通信モジュール(11)と
を備え、
監視される前記パラメータが、消費されたカプセルの数と、自動的に認識された、消費された前記カプセルそれぞれの種類とを含み、
前記指示が、どの種類のカプセルが不足に達しているかを示す、
飲料調製マシン(1)。 - 受信された前記指示をユーザに出力するユーザインターフェース(10、101、201)を更に備える、請求項1に記載の飲料調製マシン(1)。
- 前記通信モジュール(11)が双方向インターフェースである、請求項1又は2に記載の飲料調製マシン(1)。
- 監視された前記パラメータを格納する格納部を更に備え、
前記遠隔サーバ(50)からの要求の受信に際して、前記通信モジュール(11)が格納された前記パラメータを送信するように更に構成されている、請求項1〜3のいずれか一項に記載の飲料調製マシン(1)。 - 対応するサービス機能の指示が前記通信モジュール(11)によって受信される場合、
保守機能を開始する制御部(21)を更に備える、請求項1〜4のいずれか一項に記載の飲料調製マシン(1)。 - 筺体(3)内に飲料調製部(40)を更に備え、前記通信モジュール(11)が前記筺体(3)の内側又は外側に配置されている、請求項1〜5のいずれか一項に記載の飲料調製マシン(1)。
- 制御モジュールを有する飲料調製部(40)を備え、前記通信モジュール(11)が前記制御モジュールに接続され、前記遠隔サーバ(50)と通信するための通信プログラムが、前記飲料調製部(40)の前記制御モジュール又は前記通信モジュール(11)に含まれる制御モジュールによって実行される、請求項1〜6のいずれか一項に記載の飲料調製マシン(1)。
- 前記通信ネットワーク(511、501、502)が、GSM、GPRS、UMTSから選択される、前記通信モジュール(11)と公衆網の間の専用ネットワークを含む、請求項1〜7のいずれか一項に記載の飲料調製マシン(1)。
- 飲料調製マシン(1)用のサービス機能を遠隔で提供する方法であって、
前記飲料調製マシン(1)が、カプセル抽出部内にカプセルを収容し、前記カプセル抽出部内の前記カプセルにキャリア液体を通して得られた飲料を注出することによって飲料を調製するように構成され、通信ネットワーク(511、501、502)経由で遠隔サーバ(50)とデータ通信し、
当該方法が、
前記飲料調製マシンに関連するパラメータを前記飲料調製マシン(1)によって監視するステップ(S1、S2、S3、S4)であって、前記パラメータが、消費されたカプセルの数と、自動的に認識された、消費された前記カプセルそれぞれの種類とを含む、該ステップと、
監視された前記パラメータを前記遠隔サーバ(50)に送信するステップ(S5)と、
送信された前記パラメータに応じた指示に基づく前記サービス機能を前記遠隔サーバ(50)によって始動するステップ(S8、S9)であって、前記指示が、どの種類のカプセルが不足に達しているかを示す、該ステップと、
を含む、方法。 - 前記サービス機能を始動する前記ステップが、
顧客にサービスを提供するステップ、
前記顧客に前記サービスを自動的に提供する措置を講ずるステップ、
来たるべき保守期間を前記顧客に指示するステップ、
前記飲料を調製するのに必要とされる原料が前記飲料調製マシン(1)内で不足していることを前記顧客に指示するステップ、及び/又は
前記飲料調製マシン(1)の部品を交換する必要があることを前記顧客に指示するステップ
を含む、請求項9に記載の方法。 - 前記顧客に前記サービスを自動的に提供する前記措置を講ずる前記ステップが、
保守補助者とのアポイントメントを調整するステップ、
ヘルプデスクとの通信をセットアップするステップ、並びに/あるいは
前記飲料調製マシン(1)用の前記原料及び/又は予備部品の発送を準備するステップを含む、請求項10に記載の方法。 - 監視する前記ステップが、
消費された前記カプセルの数を前記飲料調製マシン(1)によって監視するステップと、
消費された前記カプセルそれぞれの種類を前記飲料調製マシン(1)によって自動的に認識するステップと
を更に含み、
前記サービス機能を始動する前記ステップが、
前記飲料調製マシン(1)における前記カプセルの最初の数と実際に残っている数とを前記カプセルの種類ごとに比較するステップと、
前記飲料調製マシンで前記カプセルが不足に達していることを検出する場合に、
a)前記カプセルの新しい在庫の出荷を注文することを顧客に促すための命令、又は
b)前記顧客に供給する前記カプセルの新しい在庫の出荷を準備するための命令
を自動的に生成するステップと
を含む、請求項9〜11のいずれか一項に記載の方法。 - 前記飲料調製に関するユーザ設定を示すユーザ識別情報を前記飲料調製マシン(1)によって受け取るステップと、
前記ユーザ設定に応じて前記飲料調製の処理を適合するステップと、
受け取られた前記ユーザ識別情報を前記遠隔サーバ(50)に送信するステップと
を更に含む、請求項9〜12のいずれか一項に記載の方法。 - 請求項9〜13のいずれか一項に記載の方法をサポートするように設計された制御部(21)及び通信モジュール(11)を備える、飲料調製マシン(1)。
- 飲料調製マシン(1)用のサービス機能を遠隔で提供するシステム(100)であって、
カプセル抽出部内にカプセルを収容し、前記カプセル抽出部内の前記カプセルにキャリア液体を通して得られた飲料を注出することによって飲料を調製するように構成されている、請求項1〜8のいずれか一項に記載の飲料調製マシン(1)と、
通信ネットワーク(511、501、502)経由で前記飲料調製マシン(1)とデータ通信する遠隔サーバ(50)と
を備え、
前記飲料調製マシン(1)が、当該飲料調製マシンに関連する前記パラメータを監視し、監視された前記パラメータを前記遠隔サーバ(50)に送信するように構成されており、
前記遠隔サーバが、送信された前記パラメータに応じた前記指示に基づく前記サービス機能を始動するように構成されている、
システム(100)。
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP09177746 | 2009-12-02 | ||
EP09177746.6 | 2009-12-02 | ||
PCT/EP2010/068480 WO2011067232A1 (en) | 2009-12-02 | 2010-11-30 | Beverage preparation machine supporting a remote service functionality |
Publications (3)
Publication Number | Publication Date |
---|---|
JP2013512701A JP2013512701A (ja) | 2013-04-18 |
JP2013512701A5 JP2013512701A5 (ja) | 2014-02-06 |
JP5809161B2 true JP5809161B2 (ja) | 2015-11-10 |
Family
ID=42164282
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
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JP2012541456A Active JP5809161B2 (ja) | 2009-12-02 | 2010-11-30 | 遠隔サービス機能をサポートする飲料調製マシン |
Country Status (13)
Country | Link |
---|---|
US (2) | US10078934B2 (ja) |
EP (3) | EP4129128A1 (ja) |
JP (1) | JP5809161B2 (ja) |
KR (1) | KR20120092166A (ja) |
CN (1) | CN102640193B (ja) |
AU (1) | AU2010326818C1 (ja) |
BR (1) | BR112012013387A2 (ja) |
CA (1) | CA2781825C (ja) |
IL (1) | IL219835A0 (ja) |
IN (1) | IN2012DN04380A (ja) |
MX (1) | MX2012005742A (ja) |
RU (1) | RU2553081C2 (ja) |
WO (1) | WO2011067232A1 (ja) |
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IN2012DN04380A (ja) | 2015-08-07 |
US10078934B2 (en) | 2018-09-18 |
WO2011067232A1 (en) | 2011-06-09 |
KR20120092166A (ko) | 2012-08-20 |
CN102640193A (zh) | 2012-08-15 |
RU2553081C2 (ru) | 2015-06-10 |
JP2013512701A (ja) | 2013-04-18 |
AU2010326818A1 (en) | 2012-06-14 |
CN102640193B (zh) | 2015-09-09 |
EP2507774A1 (en) | 2012-10-10 |
RU2012127419A (ru) | 2014-01-20 |
CA2781825A1 (en) | 2011-06-09 |
US11049354B2 (en) | 2021-06-29 |
MX2012005742A (es) | 2012-06-13 |
US20180365924A1 (en) | 2018-12-20 |
AU2010326818B2 (en) | 2016-03-31 |
AU2010326818C1 (en) | 2018-11-15 |
CA2781825C (en) | 2019-09-10 |
BR112012013387A2 (pt) | 2016-03-08 |
US20120245732A1 (en) | 2012-09-27 |
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