JP5726560B2 - Transaction mediation apparatus, transaction mediation system, and transaction mediation method - Google Patents

Description

  The present invention relates to a transaction mediation apparatus, a transaction mediation system, and a transaction mediation method for mediating transactions performed between a user and a store.

  In recent years, with the spread of communication networks such as the Internet, not only sales prices of products but also various other information related to products have been provided on communication networks. For example, in Patent Document 1, sales price information registered in advance by a product provider is provided to the user via the Internet, and desired purchase price information provided by the user is provided to the product provider. A price information brokering method to be provided is disclosed. According to this price information mediation method, the store that is the product provider can know the user's desired purchase price and accept the desired purchase price to secure a sales opportunity. In addition, the user can purchase the product at the price he / she desires.

JP 2002-297944 A

  However, in the case of the above-described conventional price information mediation method, price information is only exchanged between a user who is a party of a transaction and a store, so that for other users who are different from the user. There was no merit.

  The present invention has been made in view of such circumstances, and the main purpose of the present invention is to provide only information regarding transactions to users who are not parties to the transaction, so that only users who are parties to the transaction can obtain the present invention. In addition, the present invention is to provide a transaction mediation apparatus, a transaction mediation system, and a transaction mediation method that are useful to other users.

In order to solve the above-described problem, a transaction intermediary device according to one aspect of the present invention includes a store terminal device used on the store side, a user terminal device used on the user side using the store, and a communication network. In the transaction intermediary device connected in a communicable manner, purchase request information acquisition means for acquiring purchase request information indicating a purchase request condition of a product from a user terminal device used on one user side, and the purchase request information Purchase request information transmitting means for transmitting the purchase request information acquired by the acquisition means to a store terminal device used on the sales store side that sells products related to the purchase request information, and a store used on the sales store side Store answer information acquiring means for acquiring store answer information indicating an answer to the purchase request condition indicated by the purchase request information from the terminal device, and the store answer information acquiring hand By the obtained store answer information, and the store response information transmitting means for transmitting to the user terminal device used by the one user side, other transaction information including the purchase request information and the shop answer information A disclosure range information storage unit that stores disclosure range information that defines a disclosure range for a user in accordance with the provision results of purchase desired information by the other users, and a disclosure range that is stored in the disclosure range information storage unit Based on the information, the component specifying means for specifying the component of the transaction information to be provided to the other user, and the transaction information consisting of the component specified by the component specifying means are used for the other use. Transaction information transmitting means for transmitting to a user terminal device used on the user side .

  Moreover, the said aspect WHEREIN: The said disclosure range information storage part may memorize | store the disclosure range information which prescribes | regulates the disclosure range with respect to the said user according to the utilization track record of each user.

  Moreover, in the said aspect, the utilization result presence determination means which determines whether the user who provided the purchase request information acquired by the said purchase request information acquisition means has the track record using the shop which concerns on the said purchase request information. And the purchase request information transmitting means transmits the purchase request information to the store terminal device used on the sales store side when it is determined that the use record presence / absence determining means has used the record. It may be configured to.

  Further, in the above aspect, the disclosure range information storage unit stores at least disclosure range information that specifies whether or not to disclose whether or not a transaction is negotiated, and the component element specifying unit includes the disclosure range information. Based on the above, it may be configured to determine whether or not the transaction negotiation is used as a component of the transaction information provided to the other user.

  Further, in the above aspect, the disclosure range information storage unit stores disclosure range information that defines whether or not to disclose the success or failure of the transaction negotiation in addition to the presence or absence of the transaction negotiation. However, based on the disclosure range information, it is configured to determine whether or not to make a transaction negotiation and whether or not the transaction negotiation is a constituent element of the transaction information provided to the other user. May be.

  Further, in the above aspect, in addition to the presence / absence of transaction negotiation and the success / failure of the transaction negotiation, disclosure range information for specifying whether to disclose the transaction price is stored in the disclosure range information storage unit, Whether or not the component specifying means uses, as a component of the transaction information to be provided to the other user, whether or not the transaction is negotiated, the success or failure of the transaction negotiation, and the transaction price based on the disclosure range information. It may be configured to determine.

The transaction mediation system according to one aspect of the present invention can communicate with a store terminal device used on the store side, a user terminal device used on the user side using the store, and the store terminal device via a communication network. A transaction intermediary system comprising a transaction intermediary device connected to the purchase agent, wherein the transaction intermediary device obtains purchase request information indicating purchase desired conditions for a product from a user terminal device used on one user side An information acquisition unit; and a purchase request information transmission unit that transmits the purchase request information acquired by the purchase request information acquisition unit to a store terminal used on the sales store side that sells the product related to the purchase request information; The store terminal information indicating the answer to the purchase request condition indicated by the purchase request information received from the transaction intermediary device, A store reply information transmitting means for transmitting to the transaction intermediary device, wherein the transaction intermediary device further stores the store reply information received from the store terminal device in the user terminal device used on the one user side The store reply information transmitting means for transmitting the information and the disclosure range of the transaction information including the purchase request information and the store reply information to other users are defined according to the provision results of the purchase request information by the other users. A disclosure range information storage unit that stores disclosure range information to be performed, and a component of transaction information provided to the other user based on the disclosure range information stored in the disclosure range information storage unit and the element identification means, the transaction information consisting identified components by the component identifying means, and transmits to the user terminal device used by the other user-side transaction information Characterized by comprising a signal means.

Moreover, in the transaction mediation method of one aspect of the present invention, a store terminal device used on the store side and a user terminal device used on the user side using the store are connected to be communicable via a communication network. A purchase request information acquisition step in which a computer acquires purchase request information indicating purchase purchase conditions for a product from a user terminal device used on one user side, and purchase request information acquired by the purchase request information acquisition step From the purchase request information transmitting step for transmitting to the store terminal device used on the sales store side that sells the product related to the purchase request information, and the purchase request information from the store terminal device used on the sales store side. A store response information acquisition step for acquiring store response information indicating an answer to the desired purchase condition, and the store response information acquired by the store response information acquisition step And a store response information transmission step of transmitting to the user terminal device used by the one user side, the disclosure range for other users of the transaction information including the purchase request information and the shop answer information, Disclosure range information storing step for storing disclosure range information defined in accordance with the record of provision of purchase request information by the other user, and transaction provided to the other user based on the stored disclosure range information Transaction information for transmitting a component information specifying step for specifying a component of information and transaction information consisting of the component specified by the component specification step to a user terminal device used on the other user side The transmission process is executed.

  According to the transaction mediation apparatus, the transaction mediation system, and the transaction mediation method according to the present invention, it is possible to provide useful information to persons other than the parties to the transaction.

The block diagram which shows the structure of the transaction mediation system which concerns on embodiment of this invention. The block diagram which shows the structure of the transaction mediation apparatus which concerns on embodiment of this invention. The figure which shows an example of the layout of the user information database provided in the transaction mediation apparatus which concerns on embodiment of this invention. The figure which shows an example of the layout of the shop information database provided in the transaction mediation apparatus which concerns on embodiment of this invention. The figure which shows an example of the layout of the disclosure range information database provided in the transaction mediation apparatus which concerns on embodiment of this invention. The figure which shows an example of the layout of the purchase wish information database provided in the transaction mediation apparatus which concerns on embodiment of this invention. The figure which shows an example of the layout of the transaction information database provided in the transaction mediation apparatus which concerns on embodiment of this invention. The block diagram which shows the structure of the shop terminal device which concerns on embodiment of this invention. The figure which shows an example of the layout of the merchandise information database provided in the shop terminal device which concerns on embodiment of this invention. The figure which shows an example of the layout of the arrival information database provided in the shop terminal device which concerns on embodiment of this invention. The figure which shows an example of the layout of the purchase wish information database provided in the shop terminal device which concerns on embodiment of this invention. The flowchart which shows the procedure of the purchase mediation information registration process which the transaction mediation apparatus with which the transaction mediation system which concerns on embodiment of this invention is equipped, and a user terminal device perform. The figure which shows an example of the collection information list screen displayed on the display apparatus of a user terminal device. The figure which shows an example of the desired condition input screen displayed on the display apparatus of a user terminal device. The flowchart which shows the procedure of the transaction mediation apparatus with which the transaction mediation system which concerns on embodiment of this invention and the purchase request information notification process which a shop terminal device performs. The flowchart which shows the procedure of the store reply information notification process which the transaction mediation apparatus with which the transaction mediation system which concerns on embodiment of this invention is provided, a user terminal device, and a shop terminal device performs. The figure which shows an example of the transaction negotiation content screen displayed on the display apparatus of a user terminal device. The flowchart which shows the procedure of the merchandise arrival notification process which the transaction mediation apparatus with which the transaction mediation system which concerns on embodiment of this invention is provided, a user terminal device, and a shop terminal device performs. The figure which shows an example of the arrival notification screen displayed on the display apparatus of a user terminal device. The flowchart which shows the procedure of the transaction information disclosure process which the transaction mediation apparatus with which the transaction mediation system which concerns on embodiment of this invention is equipped, and a user terminal device perform. The figure which shows an example of the transaction disclosure screen displayed on the display apparatus of a user terminal device.

  Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings. In addition, each embodiment shown below illustrates the method and apparatus for actualizing the technical idea of this invention, Comprising: The technical idea of this invention is not necessarily limited to the following. Absent. The technical idea of the present invention can be variously modified within the technical scope described in the claims.

[Configuration of transaction brokerage system]
FIG. 1 is a block diagram showing a configuration of a transaction mediation system according to an embodiment of the present invention. As shown in FIG. 1, the transaction mediation system of this embodiment includes a transaction mediation device 1 for mediating transactions between a user and a store, and a plurality of user terminal devices 2 used on the side of each user. , 2,..., And a plurality of store terminal devices 3, 3,. As the user terminal devices 2, 2,..., Devices having communication functions such as mobile phones and PDAs (Personal Digital Assistants) are used. The transaction intermediary device 1, the user terminal devices 2, 2,... And the store terminal devices 3, 3,... Are communicably connected via a communication network NTW such as the Internet.

  In the present embodiment, it is assumed that each user is a member of a credit card and each store is a member store that has signed a member store contract with a credit card company.

  As shown in FIG. 1, the transaction mediating apparatus 1 is communicably connected to a credit card system 4 that executes various processes relating to credit cards via a communication network such as a dedicated line. The transaction mediating apparatus 1 acquires information about each user, information about each store, and the like from the credit card system 4.

[Configuration of transaction brokerage device]
Hereinafter, the detailed structure of the transaction mediation apparatus 1 mentioned above is demonstrated.
FIG. 2 is a block diagram showing a configuration of transaction mediating apparatus 1 according to Embodiment 1 of the present invention. As shown in FIG. 2, the computer (transaction brokerage device) 1 includes a CPU 10, a ROM 11, a RAM 12, a hard disk 13, and a communication interface (I / F) 14. These CPU 10, ROM 11, RAM 12, and communication I / F F14 is connected by a bus 15.

  The CPU 10 executes various computer programs loaded in the RAM 12. As a result, the computer 1 functions as the transaction mediating apparatus 1 of the present embodiment.

  The ROM 11 is configured by a mask ROM, a PROM (Programmable ROM), an EPROM (Erasable PROM), an EEPROM (Electrically Erasable PROM), or the like, and a computer program executed by the CPU 10 and data used for the execution. Is remembered.

  The RAM 12 is configured by SRAM, DRAM, or the like. The RAM 12 is used for reading out various computer programs stored in the hard disk 13. Further, it is also used as a work area of the CPU 10 when the CPU 10 executes various computer programs.

  The hard disk 13 is preinstalled with various computer programs to be executed by the CPU 10, such as an operating system and application programs, and data used for executing the computer programs. The hard disk 13 also includes a user information database (DB) 13A that stores user information about users, a store information database (DB) 13B that stores store information about each store, and information for users. Disclosure range information database (DB) 13C that stores disclosure range information that defines the disclosure range of the product, and a purchase request information database (DB) 13D that stores purchase request information related to the user's desired conditions when purchasing products. And the transaction information database (DB) 13E in which the transaction information regarding the transaction between a user and a store is stored is provided. Details of these databases will be described later.

  In addition, a multitask operating system such as Windows (registered trademark) manufactured and sold by US Microsoft Co. is installed in the hard disk 13. In the following description, it is assumed that various computer programs operate on the operating system.

  The communication I / F 14 is an interface device for the transaction mediating apparatus 1 to communicate with an external device via the communication network NTW. The transaction intermediary device 1 transmits / receives various data to / from the user terminal devices 2, 2,... And the store terminal devices 3, 3,.

Hereinafter, details of each database provided in the hard disk 13 will be described.
(A) User information DB 13A
FIG. 3 is a diagram showing an example of the layout of the user information DB 13A provided in the transaction mediating apparatus 1 according to the embodiment of the present invention. As shown in FIG. 3, the user information DB 13A includes a user ID field 101 in which a user ID for identifying a user is stored, and a mail address field 102 in which an electronic mail address of the user is stored. Have. The transaction intermediary device 1 receives the above user information from the credit card system 4 and registers it in the user information DB 13A.

(B) Store information DB 13B
FIG. 4 is a diagram showing an example of the layout of the store information DB 13B provided in the transaction mediating apparatus 1 according to the embodiment of the present invention. As shown in FIG. 4, the store information DB 13B includes a store ID field 201 for storing a store ID for identifying a store, a store name field 202 for storing the store name of the store, and an e-mail address of the store. It has a mail address field 203 to be stored. The transaction intermediary device 1 receives the store information from the credit card system 4 and registers it in the store information DB 13B.

(C) Disclosure range information DB 13C
FIG. 5 is a diagram showing an example of the layout of the disclosure range information DB 13C provided in the transaction mediating apparatus 1 according to the embodiment of the present invention. As shown in FIG. 5, the disclosure range information DB 13 </ b> C includes a user ID field 301 in which a user ID of the user is stored, and stores that the user has used (stores that have purchased products). A store ID field 302 in which the store ID is stored, a rank field 303 in which the rank of the user in the store is stored, and a disclosure range field in which information indicating a disclosure range of information about the store with respect to the user is stored 304.

  The rank stored in the rank field 303 is determined according to the store usage record by each user. Specifically, a higher rank is given as the number of uses and the amount of use increase. The transaction intermediary device 1 determines which rank is to be given based on the use record of the user's store acquired from the credit card system 4 (the use record of the store by credit card payment). As will be described later, according to this rank, the disclosure range of information to the user, the limit number of times of presentation of desired purchase conditions, and the like are determined.

  As described above, in the present embodiment, the rank is determined according to the use record of the store by the user. However, in addition, for example, the record in which the user presents the purchase desired condition to the store. The rank may be determined in accordance with (corresponding to a registration record of purchase request information described later). Specifically, a higher rank is given as the number of desired purchase conditions is presented more frequently, or a higher rank is given as more desired purchase conditions are presented to the store, such as when a transaction is finally finalized. A mode such as performing is envisaged. Moreover, according to the request | requirement from a store, you may determine the rank of the user in the said store, or may correct | amend suitably. Thereby, the disclosure range etc. of each user can be determined on the store side.

  As shown in FIG. 5, information stored in the disclosure range field 304 includes information such as “all”, “transaction success / failure”, and “negotiation presence / absence”. Here, “negotiation presence / absence” means whether or not another user has negotiated a transaction with the store. “Transaction success / failure” indicates whether or not the transaction has been completed as a result of the negotiation, and “all” indicates the negotiation including the purchase price when the transaction is completed, that is, when the user purchases the product at the store. It means all the contents. In the present embodiment, when the disclosure range is “negotiation presence / absence”, only whether or not a transaction negotiation has been performed is disclosed to the user. In addition, when the disclosure range is “transaction success / failure”, in addition to the presence / absence of negotiation, whether or not a transaction has been established as a result of the negotiation is disclosed to the user. Furthermore, when the disclosure range is “all”, all the negotiation contents including the presence / absence of the negotiation and the success / failure of the transaction are disclosed to the user.

  Even if the user does not know the result of the negotiation, by knowing that the negotiation has been performed, the user can confirm that there is a high possibility of being able to negotiate when purchasing a product at the store. However, since it is beneficial to be able to know the results of negotiations and their background, it is desirable for users to have a wide disclosure range.

  The information stored in the disclosure range field 304 is determined by the rank stored in the rank field 303. Specifically, for example, when there are three ranks A, B and C, “all” has the widest disclosure range when rank A, and the next wide disclosure range when rank B When the “success / failure of transaction” is “rank C”, “negotiation presence / absence” having the narrowest disclosure range is stored in the disclosure range field 304.

  As the information stored in the disclosure range field 304, various information other than the above, such as “only desired purchase price”, “only transaction price”, “other than price”, and the like are assumed. Here, “Purchase price only” discloses only the purchase price presented by the user, and “Purchase price only” discloses only the purchase price when the user purchases the product at the store. “Non-price” indicates the details of the negotiation without disclosing specific figures for each price such as the user's desired purchase price, the store's suggested price for the user, and the purchase price when the transaction is completed. (For example, “the store approves the desired purchase price indicated by the user”). In addition, while the price is disclosed, other disclosure attributes (size, color, etc.) are not disclosed, the disclosure range may be determined at a finer level. Specifically, it is assumed that the disclosure range field 304 is divided into a disclosure range (negotiation result), a disclosure range (negotiation content), a disclosure range (presenting subject), and the disclosure range is finely controlled by a combination thereof. Is done. For example, if “transaction establishment” is stored in the disclosure range (negotiation result), “price” is stored in the disclosure range (negotiation content), and “user” is stored in the disclosure range (presenting subject), The desired price presented by the user when the result transaction is established is disclosed. Also, “Transaction completed” and “Transaction unsuccessful” are stored in the disclosure range (negotiation result), “Size” is stored in the disclosure range (negotiation content), and “User” and “Store” are stored in the disclosure range (presentation subject), respectively. If so, regardless of whether the transaction has been established or not, the desire presented by the user regarding the size and the content presented by the store in response thereto will be disclosed.

  The transaction intermediary device 1 periodically acquires the usage results of each user from the credit card system 4, generates disclosure range information according to the usage results, and registers this in the disclosure range information DB 13C. Therefore, for each user, disclosure range information is generated only for stores with a usage record. Further, the transaction mediating apparatus 1 updates the contents of the disclosure range information DB 13C according to the usage record acquired from the credit card system 4. As a result, various measures can be taken such as increasing the disclosure range as the usage record increases, and narrowing the disclosure range when the usage frequency decreases.

(D) Purchase request information DB13D
FIG. 6 is a diagram showing an example of the layout of the purchase request information DB 13D provided in the transaction mediating apparatus 1 according to the embodiment of the present invention. As shown in FIG. 6, the purchase request information DB 13D includes a store ID field 401 in which a store ID of a store is stored, a product ID field 402 in which a product ID for identifying a product sold in the store is stored, A user ID field 403 for storing a user ID of a user who wishes to purchase a product, a store visit date / time field 404 for storing a store visit date and time when the user visits the store and confirms the product, purchase A transmission date / time field 405 for storing the transmission date / time of the desired information, a code field 406 for storing a code indicating the type of purchase desired condition, a desired condition field 407 for storing the contents of the purchase desired condition, and a user comment A comment field 408 is stored.

  In the example shown in FIG. 6, “01”, “02”, “03”, and “99” are stored in the code field 406. In the present embodiment, “01” indicates “price”, “02” indicates “size”, “03” indicates “color”, and “99” indicates “other”. If the code is “01”, the price desired by the user is stored in the desired condition field 407, if “02”, the size desired by the user is stored, and if “03”, the user desires the desired size. Stores the color. If the code is “99”, the comment of the user is stored in the comment field 308. A plurality of codes may be stored in the code field 406, and a plurality of desired conditions may be stored in the desired condition field 407 accordingly.

  The purchase request information is generated by performing purchase request information registration processing described later, and is registered in the purchase request information DB 13D.

(E) Transaction information DB 13E
FIG. 7 is a diagram showing an example of the layout of the transaction information DB 13E provided in the transaction mediating apparatus 1 according to the embodiment of the present invention. As shown in FIG. 7, the transaction information DB 13E stores a store ID field 501 that stores a store ID of a store, a product ID field 502 that stores a product ID of a product sold at the store, and purchases the product. A user ID field 503 for storing a user ID of a user who negotiates a transaction with the store for the purpose, a transaction success / failure field 504 for storing information indicating success / failure of the transaction, and a transaction when the transaction is completed It has a transaction price field 505 for storing a price (purchase price) and a negotiation content field 506 for storing information indicating the content of the negotiation of the transaction.

  When the transaction is negotiated between the user and the store, the transaction information is generated as described later and registered in the transaction information DB 13E.

[Configuration of store terminal device]
Hereinafter, a detailed configuration of the store terminal device 3 will be described.
FIG. 8 is a block diagram showing a configuration of the shop terminal device 3 according to Embodiment 1 of the present invention. As shown in FIG. 8, the computer (store terminal device) 3 includes a CPU 30, a ROM 31, a RAM 32, a hard disk 33, and a communication interface (I / F) 34. These CPU 30, ROM 31, RAM 32, and communication I / F F 34 is connected by a bus 35. The hard disk 33 includes a product information database (DB) 33A in which product information related to products sold at the store is stored, an arrival information database (DB) 33B in which arrival information indicating the arrival status of products is stored, and use A purchase request information database (DB) 33C for storing purchase request information related to the purchase request conditions of the user is provided. In addition, about the other structure of the shop terminal device 3, since it is the same as that of the case of the transaction mediation apparatus 1, description is abbreviate | omitted.

Details of each database provided in the hard disk 33 will be described below.
(A) Product information DB 33A
FIG. 9 is a diagram showing an example of the layout of the product information DB 33A provided in the store terminal device 3 according to the embodiment of the present invention. As shown in FIG. 9, the product information DB 33A stores a product ID field 601 in which a product ID for identifying a product is stored, a sales price field 602 in which the sales price of the product is stored, and the color of the product. A color field 603, a size field 604 for storing the size of the product, a function field 605 for storing the function of the product, and a manufacturer field 606 for storing the manufacturer name of the product. A store clerk or the like of each store inputs the product information to the store terminal device 3, and the store terminal device 3 receiving the input registers the product information in the product information DB 33A.

  Note that FIG. 9 illustrates product information when the product is clothing. When the product is other, it is assumed that the content of the product information varies depending on the property of the product.

(B) Arrival information DB33B
FIG. 10 is a diagram showing an example of the layout of the arrival information DB 33B provided in the store terminal device 3 according to the embodiment of the present invention. As shown in FIG. 10, the arrival information DB 33B has a commodity ID field 701 in which the commodity ID of the commodity is stored, and a scheduled arrival date field 702 in which the scheduled date when the commodity arrives in the store is stored.

  As in the case of the product information, the store clerk of each store inputs the above arrival information to the store terminal device 3, and the store terminal device 3 that receives the input registers the arrival information in the arrival information DB 33B.

(C) Purchase request information DB33C
FIG. 11 is a diagram showing an example of the layout of the purchase request information DB 33C provided in the store terminal device 3 according to the embodiment of the present invention. As shown in FIG. 11, the purchase request information DB 33C has a product ID field 801, a user ID field 802, a visit date / time field 803, a transmission date / time field 804, a code field 805, a desired condition field 806, and a comment field 807. ing. These fields 801 to 807 are the same as the fields 401 to 408 in the purchase request information DB 13D provided in the transaction mediating apparatus 1, and the information stored in the fields 801 to 807 is as described above.

[Operation of transaction brokerage system]
Next, the operation of the transaction mediation system of the present embodiment configured as described above will be described with reference to a flowchart and the like. The main processing executed in the transaction brokerage system of the present embodiment includes (1) purchase request information registration processing for registering purchase request information, and (2) purchase request information to the store. Purchase request information notification processing for notification, (3) Store response information notification processing for notifying the user of store responses, and (4) Product arrival notification for notifying users of the arrival schedule of products. And (5) transaction information disclosure processing for disclosing transaction information exchanged between the user and the store to other users. Details of each of these processes will be described below.

(1) Purchase request information registration process Each user goes to a store and collects information on a product desired to be purchased and information on the store. For example, each user collects information such as the sale price, color, size, and the like of a product and information such as a store name by inputting the information to a mobile phone that is carried. In addition, for example, each product is provided with a medium on which a barcode or QR code (registered trademark) representing such information is printed, and each user reads the barcode or the like with a mobile phone or the like. As a result, information on each product may be collected. Using the information collected in this way, the user attempts to register purchase request information for a product desired to be purchased.

FIG. 12 is a flowchart showing the procedure of the purchase request information registration process executed by the transaction mediation device 1 and the user terminal device 2 provided in the transaction mediation system according to the embodiment of the present invention.
First, for example, the user inputs information about products collected by the mobile phone to the user terminal device 2 provided at home. This input is performed by connecting the mobile phone and the user terminal device 2 in a communicable manner and transmitting the information from the mobile phone to the user terminal device 2. When the user terminal device 2 receives an input of information (hereinafter referred to as “collected information”) related to the product collected by the user (S101), the user terminal device 2 displays a collected information list screen showing a list of collected information on the display device. (S102).

  FIG. 13 is a diagram illustrating an example of a collected information list screen displayed on the display device of the user terminal device 2. As shown in FIG. 13, the collection information list screen S1 shows a list of collection information input by the user. Each collection information includes the date and time when the information was collected (that is, the user selects the store). Visit date / time), store name, product name, and sales price. In FIG. 13, each collection information is arranged and displayed in time series, but may be displayed in other modes. For example, each collection information is arranged for each store or each product category. You may do it.

  The user uses the input device of the user terminal device 2 to select one of the collected information displayed on the collected information list screen S1. When the user terminal device 2 accepts the selection of the collection information (S103), the user terminal device 2 displays a desired condition input screen on the display device for inputting the desired purchase condition of the product related to the selected collection information (S104). ).

  FIG. 14 is a diagram illustrating an example of a desired condition input screen displayed on the display device of the user terminal device 2. As shown in FIG. 14, the desired condition input screen S2 includes an input field F1 for inputting the price of the product, an input field F2 for inputting the size of the product, and an input field F3 for inputting the color of the product. , An input field F4 for inputting the function of the product, an input field F5 for inputting the manufacturer of the product, and an input field F6 for inputting a comment are provided, and information input in each input field A registration button B1 for registering and a cancel button B2 for canceling the registration are provided.

  The user inputs a desired condition into at least one of the input fields F1 to F6 provided on the desired condition input screen S2 using the input device of the user terminal device 2 (for example, the input field). For example, the desired purchase price is input to F1), and the registration button B1 is pressed. When the user terminal device 2 receives an input of the desired condition from the user (S105), the transaction intermediary device 1 sends the purchase condition information including the desired condition, the selected collection information, and the user ID of the user. (S106).

  When the transaction intermediary device 1 receives the purchase request information transmitted from the user terminal device 2 (S201), the transaction intermediary device 1 adds the purchase request information to the purchase request information based on the information about the usage results of each user acquired from the credit card system 4. It is determined whether or not the user specified by the included user ID has used the store related to the purchase request information (S202). If it is determined here that there is no usage record (NO in S202), the transaction intermediary device 1 transmits registration impossibility information indicating that registration of purchase request information is not permitted to the user terminal device 2 (S203). ). In this case, the user terminal device 2 receives this registration impossibility information (S107), and the process ends. In this way, by not permitting registration of purchase request information for a store having no use record, registration of purchase request information by a user who is presumed not to be highly likely to purchase can be eliminated.

  On the other hand, if it is determined in step S202 that there is a usage record (YES in S202), the transaction intermediary device 1 registers the content of the purchase request information received in step S201 in the purchase request information DB 13D (S204). In this case, the transmission date and time field 405 indicates the date and time when the purchase request information was transmitted from the user terminal device 2, the code field 406 indicates a code indicating the type of desired condition input by the user, and the desired condition field 407 indicates The desired condition input by the user is stored in the comment field 408 when the user inputs a comment.

  After executing step S204, the transaction intermediary device 1 transmits registration completion information indicating that the registration of purchase request information is completed to the user terminal device 2 (S205). The user terminal device 2 receives this registration completion information (S108), and the process ends.

  By repeatedly executing the purchase request information registration process described above, the purchase request information provided by each user is accumulated in the purchase request information DB 13D of the transaction mediating apparatus 1. Then, such purchase request information is notified to each store by the following purchase request information notification process.

  If registration of purchase request information can be made unlimited, inconveniences such as difficulty in handling at a store may occur. For this reason, it is preferable to limit the number of registrations of purchase request information based on the rank stored in the disclosure range information DB 13C (for example, a user of A rank is up to 10 times a day, and a day of B rank is 1 day. (You can register up to 5 times. In the case of C rank, you cannot register the purchase request information).

  In the present embodiment, the mobile phone and user terminal device 2 that are used when collecting information about products at a store are separate devices, but the mobile phone is the user terminal device 2. Such a configuration may be adopted. Alternatively, the user may obtain information on the product manually (for example, the user enters information on the product on a paper medium), and the information may be input to the user terminal device 2.

(2) Purchase Request Information Notification Process FIG. 15 is a flowchart showing the procedure of the purchase request information notification process executed by the transaction brokerage device 1 and the store terminal device 3 provided in the transaction brokerage system according to the embodiment of the present invention. The purchase request information notification process is repeatedly executed at an appropriate timing, for example, every time the purchase request information registration process is executed.

  The transaction intermediary device 1 extracts purchase request information that has not yet been notified to the store from the purchase request information DB 13D (S301), and refers to the store ID contained in the purchase request information by referring to the purchase request information. The store that is the notification destination is identified (S302). Next, the transaction intermediary device 1 transmits purchase request information to the store terminal device 3 used on the store side specified as the notification destination (S303). The purchase request information may be transmitted via e-mail or by other known techniques.

  When the store terminal device 3 receives the purchase request information transmitted from the transaction intermediary device 1 (S401), the store terminal device 3 registers the received purchase request information in the purchase request information DB 33C (S402). Then, the store terminal device 3 transmits registration completion information indicating that the registration of the purchase request information is completed to the transaction mediation device 1 (S403), and the transaction mediation device 1 receives the registration completion information (S304). This completes the purchase request information notification process.

  By repeatedly executing the above purchase request information notification process, the purchase request information is accumulated in the purchase request information DB 33C of the store terminal device 3 of each store. In each store, an answer to the user's desired condition indicated by the purchase request information (for example, “discount to the desired purchase price”) is input to the store terminal device 3 and transmitted to the transaction intermediary device 1. Thereby, the following store reply information notification process is executed.

(3) Store answer information notification process The answer by the store input to the store terminal device 3 as described above is notified to the user as follows.

FIG. 16 is a flowchart illustrating a procedure of the store reply information notification process executed by the transaction mediation device 1, the user terminal device 2, and the store terminal device 3 included in the transaction mediation system according to the embodiment of the present invention.
When the store terminal device 3 receives the input of the store response information indicating the store response to the desired condition indicated in the purchase request information (S501), the store terminal device 3 transmits the store response information to the transaction mediating device 1 (S502). . It is assumed that the store reply information transmitted to the transaction mediating apparatus 1 includes the store ID of the store that is the notification source and the user ID of the user that is the notification destination.

  When the transaction intermediary device 1 receives the store response information transmitted from the store terminal device 3 (S601), the desired condition indicated in the purchase request information registered in the purchase request information DB 13D is the received store response information. The store reply information is transmitted to the user terminal device 2 used on the side of the user who is the notification destination (that is, the user who registered the purchase request information) ( S602). When the user terminal device 2 receives the store answer information (S701), the store answer information notification process is completed.

  By executing the above store answer information notification process, the user can obtain an answer to his / her desired condition from the store. When the user is satisfied with the answer, the user purchases the product. On the other hand, if the desired conditions do not come together, the user tries to register the purchase request information again. In that case, transactions between the user and the store are performed by executing the same processing as (1) purchase request information registration processing, (2) purchase request information notification processing, and (3) store answer information notification processing described above. Negotiations will continue.

  When the above (1) purchase request information registration process, (2) purchase request information notification process, and (3) store answer information notification process are executed, a transaction is negotiated between the user and the store. It will be. The transaction intermediary device 1 uses the information used in each process to generate transaction information indicating the details of the negotiation and registers the transaction information in the transaction information DB 13E. In addition, the transaction mediation apparatus 1 produces | generates the said transaction information, when the information which shows that the said user purchased goods by the credit card payment in the said store from the credit card system 4, produces | generates the said transaction information in transaction information DB13E. You may make it register.

  In response to a request from the user, the transaction intermediary device 1 receives information that can list the negotiation contents of transactions between the user and the store performed via the transaction intermediation device 1 as described above. Transmit to device 2. The user terminal device 2 displays a screen showing the information (hereinafter referred to as “transaction negotiation content screen”) on the display device, so that the user can confirm the transaction negotiation content.

  FIG. 17 is a diagram illustrating an example of a transaction negotiation content screen displayed on the display device of the user terminal device 2. As shown in FIG. 17, on the transaction negotiation content screen S3, the user's desired condition and the store's answer to the desired condition are shown in time series. Note that the user may be able to additionally register purchase request information using such a transaction negotiation content screen S3. Specifically, for example, a blank is provided in the transaction negotiation content screen S3, and the user inputs a desired condition in the blank so that purchase request information is transmitted to the transaction intermediary device 1. Good. Similarly, the store terminal device 3 may display a screen similar to the transaction negotiation content screen S3, and the store reply information may be additionally registered using the screen.

(4) Product arrival notification process If the product that the user wants to purchase is not in stock, and the product is scheduled to arrive, the product will be received by executing the following product arrival notification process. This is notified to the user.

FIG. 18 is a flowchart showing a procedure of merchandise arrival notification processing executed by transaction brokerage device 1, user terminal device 2, and store terminal device 3 included in the transaction brokerage system according to the embodiment of the present invention.
When it is determined that the product will be newly received, a store clerk or the like inputs the arrival information related to the arrival schedule to the store terminal device 3. The store terminal device 3 registers the input arrival information in the arrival information DB 33B (S801), and refers to the purchase request information DB 33C to identify a user who wishes to purchase a product related to the arrival information ( S802). Next, the store terminal device 3 generates desired product arrival information indicating that the product is scheduled to arrive (S803), and transmits the desired product arrival information to the transaction intermediary device 1 (S804). The desired product arrival information transmitted to the transaction mediating apparatus 1 includes the store ID of the store that is the notification source and the user ID of the user that is the notification destination.

  When the transaction intermediary device 1 receives the desired product arrival information transmitted from the store terminal device 3 (S901), the received desired product arrival information is indicated in the purchase request information registered in the purchase request information DB 13D. After confirming whether it indicates the arrival schedule of the product, the arrival schedule is sent to the user terminal device 2 used on the side of the user who is the notification destination (that is, the user who registered the purchase request information). The arrival notification screen information indicating the arrival notification screen, which is a screen for notification, is transmitted (S902).

  When receiving the arrival notification screen information transmitted from the transaction intermediary device 1 (S1001), the user terminal device 2 displays the arrival notification screen shown in the arrival notification screen information on the display device (S1002). .

  FIG. 19 is a diagram illustrating an example of an arrival notification screen displayed on the display device of the user terminal device 2. As shown in FIG. 19, information for specifying a product, scheduled arrival date, and the like are displayed on the arrival notification screen S4. The user can confirm that the commodity desired to be purchased has arrived by referring to the arrival notification screen S4. The arrival notification screen S4 is provided with a purchase button B3 for purchasing the product. When the user presses the purchase button B <b> 3 using the user terminal device 2, information indicating the user's purchase intention is notified to the store terminal device 3 via the transaction mediation device 1.

(5) Transaction Information Disclosure Processing If other users can know the details of negotiations between the store and the user in the past, products sold by the other user at the store Can be used as a reference when considering the purchase of. The transaction information disclosure process is a process for providing reference information when each user considers purchase of a product in this way.

FIG. 20 is a flowchart showing a transaction information disclosure process performed by transaction brokerage apparatus 1 and user terminal apparatus 2 included in the transaction brokerage system according to the embodiment of the present invention.
When a user wants to confirm transaction information regarding a specific store, in order to request disclosure of transaction information indicating the contents of the negotiation, the user inputs disclosure request information indicating that to the user terminal device 2. When receiving the request for disclosure request information from the user (S1101), the user terminal device 2 transmits the disclosure request information to the transaction intermediary device 1 (S1102). The disclosure request information transmitted to the transaction mediating apparatus 1 includes the user ID of the user and the store ID of one or more stores that the user desires to confirm the transaction information. Shall.

  When the transaction intermediary device 1 receives the disclosure request information transmitted from the user terminal device 2 (S1201), the transaction mediation device 1 stores the disclosure range information DB 13C using the user ID and the store ID included in the disclosure request information as search keys. By searching, the range of transaction information disclosed to the user is specified (S1202). That is, the transaction intermediary device 1 extracts the disclosure range information including the user ID and the store ID from the disclosure range information DB 13C, and discloses the disclosure range based on the information stored in the disclosure range field 304 of the extracted disclosure range information. Is identified.

  In Step S1202, if the disclosure range information cannot be specified because the disclosure range information including the user ID and the store ID is not stored in the disclosure range information DB 13C, the transaction information is disclosed. The transaction intermediary device 1 may transmit information indicating that the information cannot be transmitted to the user terminal device 2.

  Next, the transaction mediating apparatus 1 extracts the contents included in the disclosure range specified in step S1202 from the transaction information DB 13E, and generates transaction disclosure screen information indicating a transaction disclosure screen composed of the extracted contents ( S1203). Then, the transaction mediating apparatus 1 transmits the generated transaction disclosure screen information to the user terminal device 2 (S1204).

  When receiving the transaction disclosure screen information transmitted from the transaction mediating apparatus 1 (S1103), the user terminal device 2 displays the transaction disclosure screen indicated by the transaction disclosure screen information on the display device (S1104).

  FIG. 21 is a diagram illustrating an example of a transaction disclosure screen displayed on the display device of the user terminal device 2. As shown in FIG. 21, the transaction disclosure screen S5 displays the negotiation details of the transaction that has been performed in the past between the store and other users.

  In the example shown in FIG. 21, information about a plurality of stores is displayed on the transaction disclosure screen S5, and all of the negotiation details of the transaction are displayed for “XX Electric”, and the transaction information is displayed for “XX furniture store”. The presence / absence of negotiation and the success / failure of the transaction are respectively displayed for “△△ clothes store”. In the case of the present embodiment, more information is disclosed for stores with a high usage record, and only limited information is disclosed for stores with a low usage record. Since it is desirable for the user to be able to know much of the contents of the negotiation, the use of the store is promoted by controlling the disclosure range in this way.

  In addition, if the disclosure scope is determined by the registration results of purchase request information, more information is disclosed when more purchase request information is registered or more useful purchase request information is registered. become. For this reason, registration of purchase request information is prompted, and this leads to active negotiations between each user and each store.

(Other embodiments)
The transaction intermediary device 1 determines the degree of satisfaction with the store correspondence status (for example, the period from registration of purchase request information to receipt of the store response) from the user who has made a transaction with the store. You may make it acquire and evaluate the said shop. By including this evaluation in the transaction information and disclosing it to other users, more useful reference information can be given to the users.

  In the above embodiment, the transaction intermediary device 1 receives the disclosure request from the user and discloses the transaction information. For example, the user desires to disclose the transaction information of a specific store. May be registered in the transaction mediating apparatus 1 in advance, and when the transaction information is generated for the specific store, the transaction mediating apparatus 1 may disclose the transaction information to the user. The disclosure range in this case may be determined in the same manner as in the above-described embodiment, or may be a range desired by the user and a range where the store accepts disclosure.

  The transaction mediation apparatus, the transaction mediation system, and the transaction mediation method of the present invention are useful as, for example, a transaction mediation apparatus, a transaction mediation system, and a transaction mediation method when a credit card member becomes a user.

1 Transaction Mediation Device 10 CPU
11 ROM
12 RAM
DESCRIPTION OF SYMBOLS 13 Hard disk 13A User information database 13B Store information database 13C Disclosure range information database 13D Purchase wish information database 13E Transaction information database 14 Communication interface 15 Bus 2 User terminal device 3 Store terminal device 30 CPU
31 ROM
32 RAM
33 Hard disk 33A Product information database 33B Arrival information database 33C Purchase wish information database 34 Communication interface 35 Bus 4 Credit card system S1 Collection information list screen S2 Desired condition input screen S3 Transaction negotiation content screen S4 Arrival notification screen S5 Transaction disclosure screen

Claims (8)

In the transaction intermediary device that is communicably connected via a communication network with a store terminal device used on the store side and a user terminal device used on the user side using the store,
Purchase request information acquisition means for acquiring purchase request information indicating a purchase request condition of a product from a user terminal device used on one user side;
Purchase request information transmission means for transmitting the purchase request information acquired by the purchase request information acquisition means to a store terminal used on the sales store side that sells the product related to the purchase request information;
Store response information acquisition means for acquiring store response information indicating an answer to the purchase request condition indicated by the purchase request information from the store terminal device used on the sales store side;
Store answer information transmitting means for transmitting the store answer information acquired by the store answer information acquiring means to the user terminal device used on the one user side;
Disclosure range information storage for storing disclosure range information that prescribes the disclosure range for other users of transaction information including the purchase request information and the store reply information according to the results of provision of purchase request information by the other users. And
Based on the disclosure range information stored in the disclosure range information storage unit, a component specifying means for specifying a component of transaction information to be provided to the other user;
Transaction intermediary comprising transaction information transmitting means for transmitting transaction information consisting of the component specified by the component specifying means to a user terminal device used on the other user side. apparatus.   The transaction mediation apparatus according to claim 1, wherein the disclosure range information storage unit stores disclosure range information that defines a disclosure range for a user according to a usage record of each user's store. The user who provided the purchase request information acquired by the purchase request information acquisition unit further includes a use result presence / absence determination unit that determines whether or not there is a track record of using the store related to the purchase request information,
The purchase request information transmitting unit is configured to transmit the purchase request information to a store terminal device used on the sales store side when it is determined by the use record presence / absence determining unit that there is a track record of use. The transaction mediation apparatus according to claim 1 or 2, wherein The disclosure range information storage unit stores at least disclosure range information that defines whether or not to disclose the presence or absence of transaction negotiations,
Based on the disclosure range information, the component specifying means is configured to determine whether or not transaction negotiation is used as a component of transaction information provided to the other user. 4. The transaction mediation apparatus according to any one of claims 1 to 3. The disclosure range information storage unit stores disclosure range information that defines whether or not to disclose the success or failure of the transaction negotiation in addition to the presence or absence of the transaction negotiation,
Based on the disclosure range information, the component specifying means determines whether or not to make a transaction negotiation and whether or not the transaction negotiation is a component of transaction information to be provided to the other user. The transaction mediating apparatus according to claim 4, configured as described above. In the disclosure range information storage unit, in addition to the presence / absence of transaction negotiation and success / failure of the transaction negotiation, disclosure range information that defines whether to disclose the transaction price is stored,
Whether or not the component specifying means uses, as a component of the transaction information to be provided to the other user, whether or not the transaction negotiation is made, whether or not the transaction negotiation is successful, and the transaction price based on the disclosure range information. The transaction intermediary device according to claim 5, configured to determine Transaction mediation comprising a store terminal device used on the store side, a user terminal device used on the user side using the store, and a transaction mediation device connected to the store terminal device via a communication network so as to be communicable In the system,
The transaction intermediary device is
Purchase request information acquisition means for acquiring purchase request information indicating a purchase request condition of a product from a user terminal device used on one user side;
Purchase request information transmitting means for transmitting the purchase request information acquired by the purchase request information acquisition means to a store terminal used on the sales store side that sells the product related to the purchase request information, and
The store terminal device
Store response information transmitting means for transmitting store response information indicating a response to the purchase request condition indicated by the purchase request information received from the transaction mediation device to the transaction mediation device;
The transaction intermediary device further comprises:
Store answer information transmitting means for transmitting store answer information received from the store terminal device to the user terminal device used on the one user side;
Disclosure range information storage for storing disclosure range information that prescribes the disclosure range for other users of transaction information including the purchase request information and the store reply information according to the results of provision of purchase request information by the other users. And
Based on the disclosure range information stored in the disclosure range information storage unit, a component specifying means for specifying a component of transaction information to be provided to the other user;
Transaction information comprising transaction information transmission means for transmitting transaction information consisting of the component specified by the component element specifying means to a user terminal device used on the other user side. Mediation system. A computer that is communicably connected via a communication network with a store terminal device used on the store side and a user terminal device used on the user side using the store,
A purchase request information acquisition step of acquiring purchase request information indicating a purchase request condition of a product from a user terminal device used on one user side;
A purchase request information transmission step for transmitting the purchase request information acquired by the purchase request information acquisition step to a store terminal device used on the sales store side that sells the product related to the purchase request information;
From a store terminal device used on the sales store side, a store response information acquisition step of acquiring store response information indicating an answer to the purchase request condition indicated by the purchase request information,
A store response information transmission step of transmitting the store response information acquired by the store response information acquisition step to the user terminal device used on the one user side;
Disclosure range information storage for storing disclosure range information that prescribes the disclosure range for other users of transaction information including the purchase request information and the store reply information according to the results of provision of purchase request information by the other users. Process,
A component specifying step for specifying a component of transaction information to be provided to the other user based on the stored disclosure range information;
A transaction mediation method for executing a transaction information transmitting step of transmitting transaction information including the components specified in the component specifying step to a user terminal device used on the other user side .

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