JP2007233694A - Evaluation collecting system, electronic settlement device, mobile terminal, method for collecting evaluation, method for providing right, and method and program for providing evaluation - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an evaluation collection system that is capable of enhancing the concordance rate of purchasers of a commodity and evaluators of the commodity and that is consumer-friendly; an electronic settlement device; a mobile terminal; a method for collecting evaluations; a method for providing rights; and a method and a program for providing evaluations. <P>SOLUTION: When a cellphone 10 with an electronic settlement function is used in electronic settlement, a reading/writing apparatus 20 provides the cellphone 10 with a right to answer a questionnaire asking for evaluations about stores used and commodities purchased. A consumer 100 sends evaluations about the stores and the commodities to an evaluation information collecting server 30 through the cellphone 10 provided with the right. The evaluation information collecting server 30 stores the evaluations sent from the cellphone 10 with the right in an evaluation DB. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to an evaluation collection system, an electronic payment apparatus, a portable terminal, an evaluation collection method, a right granting method, an evaluation providing method, and a program, and in particular, an evaluation collection system for collecting evaluation from a portable terminal, an electronic payment apparatus, and a portable terminal The present invention relates to an evaluation collection method, a right granting method, an evaluation providing method, and a program.

  2. Description of the Related Art Conventionally, there is a service system in which consumers provide evaluation information for a specific store or product / service on the Internet, and other consumers can view the evaluation.

  Patent Document 1 (Japanese Patent Application Laid-Open No. 2002-73948) discloses a questionnaire response via a mobile phone of a consumer who has purchased a product or service (hereinafter collectively referred to as “product”). The computer system to accept is described.

  In this system, a receipt number is described in a receipt issued at the time of product purchase. The consumer inputs the receipt number into the mobile phone and transmits the receipt number from the mobile phone to the server. Thereafter, the mobile phone receives a questionnaire from the server. When the mobile phone receives an answer to the questionnaire from the consumer, the mobile phone transmits the answer to the server.

  Patent Document 2 (Japanese Patent Application Laid-Open No. 2003-308414) describes an electronic shop evaluation system that receives a questionnaire result from a customer terminal.

In this electronic shop evaluation system, a consumer provides personal information (for example, a consumer's name and e-mail address) for identifying the consumer to the questionnaire operator in order to obtain the right to answer the questionnaire. .
JP 2002-73948 A JP 2003-308414 A

  In the above service system, it is not guaranteed whether a consumer who has evaluated a specific store or product actually uses the store or purchases the product and then presents evaluation information. Therefore, there were doubts about the authenticity of the evaluation information.

  In the computer system described in Patent Document 1, since any cellular phone to which a receipt number is input may be used, the match between the purchaser and the evaluator is not guaranteed.

  In the electronic shop evaluation system described in Patent Literature 2, a consumer must provide important personal information to a questionnaire operator in order to obtain the right to answer the questionnaire. For this reason, consumers reluctant to provide personal information are likely not to use this system.

  An object of the present invention is to provide an evaluation collection system, an electronic payment apparatus, a portable terminal, an evaluation collection method, a right, which can increase the coincidence rate between a purchaser of a product and an evaluator of the product and is easy for consumers to use. It is to provide a granting method, an evaluation providing method and a program.

  In order to achieve the above object, an evaluation collection system of the present invention uses a mobile terminal having an evaluation reception unit and electronic payment settlement information related to a product, and a product using the payment information acquired from the mobile terminal. An evaluation collection system comprising: an electronic payment apparatus that performs electronic payment related to; and an evaluation collection apparatus that receives an evaluation related to the product from the mobile terminal, wherein the electronic payment apparatus, when the electronic payment ends, A right information providing unit that provides right information representing a right to perform an evaluation related to a product to the portable terminal, wherein the portable terminal includes: a communication unit that receives the right information from the electronic payment device; An evaluation providing unit that provides the right information received and the evaluation received by the receiving unit to the evaluation collecting device. Including an evaluation storage unit for storing an evaluation, the evaluation received from the mobile terminal to provide the right information, and a control unit to be stored in the evaluation memory unit.

  In addition, the evaluation collection method of the present invention includes a mobile terminal having payment information for electronic payment, an electronic payment apparatus that performs electronic payment related to products using the payment information acquired from the mobile terminal, and the mobile terminal from the mobile terminal An evaluation collection method performed by an evaluation collection system including an evaluation collection device that receives an evaluation related to a product, wherein the electronic payment device represents a right to perform an evaluation related to the product when the electronic payment is completed Right information providing step for providing right information to the portable terminal, a right information receiving step for the portable terminal to receive the right information from the electronic settlement apparatus, and the portable terminal for collecting the right information from the evaluation collection A right information providing step to be provided to a device, a right information receiving step in which the evaluation collection device accepts the right information, and a portable terminal An evaluation receiving step for receiving an evaluation related to the product, an evaluation providing step for the mobile terminal to provide an evaluation related to the product to the evaluation collection device, and an evaluation reception for receiving the evaluation by the evaluation collection device And a storage step in which the evaluation collection device stores the evaluation received from the mobile terminal that provided the right information.

  The electronic payment apparatus according to the present invention is an electronic payment apparatus capable of communicating with a mobile terminal having payment information for electronic payment, and acquires the payment information from the mobile terminal and uses the payment information to relate to a product. An electronic payment unit that performs electronic payment; and a right information providing unit that provides right information representing a right to perform an evaluation related to the product to the mobile terminal when the electronic payment unit ends the electronic payment. .

  The right granting method of the present invention is a right granting method performed by an electronic payment apparatus communicable with a mobile terminal having payment information for electronic payment, wherein the payment information is acquired from the mobile terminal, and the payment information is acquired. An electronic payment step for performing electronic payment on the product using a right information providing step for providing the mobile terminal with right information representing a right to perform an evaluation related to the product upon completion of the electronic payment. .

  The portable terminal of the present invention is a portable terminal having electronic payment settlement information communicable with an electronic payment apparatus that performs electronic payment related to merchandise, an evaluation collection apparatus that receives evaluations related to the merchandise. A communication unit for receiving right information representing a right to perform an evaluation related to the product, which is provided from the electronic payment apparatus after electronic payment using the payment information is completed, and a reception for receiving an evaluation related to the product And an evaluation providing unit that provides the right information received by the communication unit and the evaluation received by the receiving unit to the evaluation collection device.

  In addition, the evaluation providing method of the present invention is performed by an electronic payment device that performs electronic payment related to a product, an evaluation collection device that receives an evaluation related to the product, and a mobile terminal that can communicate with electronic payment settlement information. An evaluation providing method for receiving right information representing a right to perform an evaluation related to the product provided from the electronic payment apparatus after electronic payment using the payment information is completed; A reception step of receiving a related evaluation; and an evaluation providing step of providing the right information and the evaluation related to the product to the evaluation collection device.

  According to the above invention, the right information indicating the right to perform the evaluation related to the product is provided to the mobile terminal that provided the payment information for the electronic payment of the product.

  Most portable terminals are used by one user. For this reason, if the mobile terminal used for purchasing the product has the right information, the person who evaluates using the right information is very likely to be a person who purchased the product using the mobile terminal. . Therefore, the agreement rate between the purchaser of the product and the evaluator of the product is very high. In addition, the user of the mobile terminal can obtain the right to make an evaluation related to the product without providing personal information.

  Therefore, the coincidence rate between the purchaser of the product and the evaluator of the product is high, and the consumer can easily use it.

  The electronic settlement apparatus further includes an input unit that receives a product ID for identifying the product, and the right information providing unit uses the product ID received by the input unit as the right information as the portable information. Provided to the terminal, the accepting unit accepts an evaluation for the product identified by the product ID, and the evaluation providing unit evaluates the evaluation for the product identified by the product ID and the product ID. Provided to the collection device, the evaluation storage unit includes a product evaluation storage unit that stores the evaluation of the product, and the control unit evaluates the product received from the mobile terminal that provided the product ID, the product evaluation It is desirable to store in the storage unit.

  According to the said invention, it becomes possible to manage evaluation for every purchased goods.

  The electronic settlement apparatus further includes a store ID storage unit that stores a store ID for identifying a store that sold the product, and the right information providing unit is stored in the store ID storage unit. The store ID is provided to the portable terminal as the right information, the receiving unit receives an evaluation for the store identified by the store ID, and the evaluation providing unit includes the store ID and the store ID. The evaluation is collected from the mobile terminal that provides the store ID, and the evaluation storage unit includes a product evaluation storage unit that stores the evaluation of the store. It is desirable to store the received evaluation for the store in the store evaluation storage unit.

  According to the said invention, it becomes possible to manage evaluation for every store which sold goods.

The program of the present invention is a program for causing a computer capable of communicating with a mobile terminal having payment information for electronic payment to execute a right granting process, obtaining the payment information from the mobile terminal, and obtaining the payment information. A right including: electronic payment processing for electronic payment using a product; and right information provision processing for providing right information representing a right to perform evaluation related to the product to the mobile terminal when the electronic payment is terminated According to the invention, the right granting method can be realized by a computer.

  In addition, the program of the present invention provides an evaluation providing process to an electronic payment device that performs electronic payment related to a product, an evaluation collection device that receives an evaluation related to the product, and a computer that has communication information for electronic payment that is communicable. A receiving process for receiving right information representing a right to perform an evaluation related to the product, which is provided from the electronic payment apparatus after electronic payment using the payment information is completed, and the product The computer is caused to execute an evaluation providing process including an acceptance process for receiving an evaluation related to, an evaluation providing process for providing the right information and an evaluation related to the product to the evaluation collection device.

  According to the said invention, the said information provision method is realizable with a computer.

  According to the present invention, the coincidence rate between the purchaser of the product and the evaluator of the product is increased, and the consumer can easily use the match rate.

  Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 1 is a block diagram showing an evaluation collection system according to an embodiment of the present invention.

  In FIG. 1, the evaluation collection system includes a mobile phone 10 having an electronic payment function, a read / write device 20, and an evaluation information collection server 30. The mobile phone 10 and the evaluation information collection server 30 communicate via the communication path 40.

  The mobile phone 10 includes an evaluation information input program storage unit 11, an input unit 12, a display unit 13, a communication unit 14, a storage unit 15, a communication unit 16, and a control unit 17.

  The evaluation information input program storage unit 11 is an example of a computer-readable recording medium. In the evaluation information input program storage unit 11, an evaluation information input program 11a is recorded.

  The input unit 12 receives an input from the consumer 100. The consumer 100 is a user of the mobile phone 10.

  The display unit 13 displays various information to the consumer 100.

  The communication unit 14 transmits / receives information to / from the read / write device 20 of the store 200. For example, when the communication unit 14 receives radio waves from the read / write device 20, the communication unit 14 provides the read / write device 20 with payment information used for electronic payment of products, and the read / write device 20 receives products or services (hereinafter, products and services). All of these are referred to as “products”.

  The payment information for electronic payment is stored in the storage unit 15 or the communication unit 14, for example.

  In this embodiment, a product identifier (product ID) for identifying an electronically settled product and a store identifier (store ID) for identifying the information store 200 are used as the right information.

  The storage unit 15 stores information (right information) received from the read / write device 20.

  The communication unit 16 communicates with the evaluation information collection server 30 via the communication path 40.

  The control unit 17 is a computer such as a CPU, for example, and reads the evaluation information input program 11a recorded in the evaluation information input program storage unit 11 and executes the evaluation information input program 11a. The control unit 17 operates as follows by executing the evaluation information input program 11a.

  The control unit 17 transmits the right information (product ID and store ID) to the evaluation information collecting server 30 via the communication unit 16, and conducts a questionnaire for evaluating the used stores and purchased products (including services). Obtained from the evaluation information collection server 30.

  Thereafter, the control unit 17 receives an answer to the questionnaire from the consumer 100 via the input unit 12, and transmits the answer (evaluation) of the questionnaire to the evaluation information collection server 30 via the communication unit 16.

  The control unit 17 is an example of an evaluation providing unit.

  The read / write device 20 is installed in the store 200.

  The read / write device 20 communicates with the mobile phone 10 in order to make an electronic payment for the product using the electronic payment function of the mobile phone 10.

  The read / write device 20 includes a read / write program storage unit 21, an input unit 22, a store ID storage unit 23, a communication unit 24, and a control unit 25.

  The read / write program storage unit 21 is an example of a computer-readable recording medium. A read / write program 21 a is recorded in the read / write program storage unit 21.

  The input unit 22 receives an identifier (product ID) of a product purchased by the consumer 100.

  Store ID storage unit 23 stores store identifier (store ID) 23a of store 200.

  The communication unit 24 transmits / receives information to / from the communication unit 14 of the mobile phone 10. For example, the communication unit 24 transmits radio waves to the communication unit 14 to transmit payment information from the communication unit 14, and when the electronic payment using the payment information ends, the communication unit 14 causes the right information (product ID) And store ID).

  The control unit 25 is, for example, a computer such as a CPU, and includes an electronic settlement unit 25a and a right information providing unit 25b. The control unit 25 reads the read / write program 21a recorded in the read / write program storage unit 21, and executes the read / write program 21a. The control unit 25 implements the right information providing unit 25b by executing the read / write program 21a.

  The electronic payment unit 25a executes electronic payment related to the product identified by the product ID received by the input unit 22, using the payment information acquired by the communication unit 24 from the mobile phone 10. When the electronic settlement is completed, the electronic settlement unit 25a transmits the settlement result (settlement information) to the mobile phone 10 and provides a settlement end signal to the right information providing unit 25b.

  Upon receipt of the payment end signal from the electronic payment unit 25a, the right information providing unit 25b receives the store ID stored in the store ID storage unit 23 in the communication unit 14 of the mobile phone 10 and the product purchased by the consumer 100. The product ID is transmitted from the communication unit 24.

  Note that in order to realize electronic payment using the mobile phone 10, it is necessary to exchange information between the mobile phone 10 of the consumer 100 and the read / write device 20 installed in the store 200.

  In this embodiment, the mobile phone 10 and the read / write device 20 of the store 200 transmit and receive information between the respective communication units (the communication unit 14 and the communication unit 24).

  In this embodiment, this communication method is assumed to be a communication method between a non-contact IC card and its read / write device, which is an existing technology, but other methods may be used.

  Since the present invention is not related to an electronic payment method, in this embodiment, details of the electronic payment function are not mentioned, but in this embodiment, a communication method used when electronic payment is performed using a mobile phone. The same method shall be used.

  In this embodiment, the input unit 22 receives the product ID of the product purchased by the consumer 100. However, in a normal store, there is a mechanism in which a list of purchased products is accumulated like a POS terminal. The product ID may be fetched from such a separate system.

  Further, the mobile phone 10 may perform electronic payment processing.

  The evaluation information collection server 30 is an example of an evaluation collection device, and collects evaluation information related to products.

  The evaluation information collection server 30 includes an evaluation information collection program storage unit 31, a store evaluation DB (database) 32, a product evaluation DB 33, a communication unit 34, and a control unit 35.

  The evaluation information collection program storage unit 31 is an example of a computer-readable recording medium. In the evaluation information collection program storage unit 31, an evaluation information collection program 31a is recorded.

  Store evaluation DB32 memorizes information about a store. The product evaluation DB 33 stores information related to products.

  FIG. 2 is an explanatory diagram illustrating an example of the store evaluation DB 32, the product evaluation DB 33, the store ID 23 a, and the storage unit 15.

  In FIG. 2, the store evaluation DB 32 includes a store ID 321 that uniquely identifies a store, a store name 322 that represents the name of the store, a questionnaire content 323 that is a question for asking evaluation about the store, and an evaluation about the store. An evaluation information list 324 for accumulating answers to consumer questionnaires is stored in association with each store.

  The product evaluation DB 33 includes a product ID 331 that uniquely identifies the product, a product name 332 that represents the name of the product, a questionnaire content 333 that is a question for asking evaluation about the product, and an evaluation about the product, that is, a consumer questionnaire. An evaluation information list 334 for accumulating responses to is stored in association with each product.

  The storage unit 15 stores a store ID and a product ID.

  Returning to FIG. 1, the communication unit 34 communicates with the mobile phone 10 via the communication path 40.

  The control unit 35 is, for example, a computer such as a CPU, and reads the evaluation information collection program 31a stored in the evaluation information collection program storage unit 31 and executes the evaluation information collection program 31a. The control unit 35 operates as follows by executing the evaluation information collection program 31a.

  The control unit 35 receives an identifier (store ID and product ID) of a store used by a consumer or a purchased product (store ID and product ID), that is, detection information, from the mobile phone 10 via the communication unit 34. After that, the control unit 35 transmits a questionnaire for evaluating the store identified by the store ID or the product identified by the product ID to the mobile phone 10, and then carries the questionnaire response from the consumer. Collected from the telephone 10 and stores the answer in the store evaluation DB 32 or the product evaluation DB 33.

  The store ID and the product ID registered in the store evaluation DB 32 and the product evaluation DB 33 are distributed in advance to each store, and the same identifier (ID) is used in each store and DB.

  The communication path 40 between the mobile phone 10 and the evaluation information collection server 30 is, for example, a mobile phone network, the Internet, a LAN, or a combination thereof.

  Next, an outline of the operation will be described.

  FIG. 3 is an explanatory diagram for explaining the outline of the operation of the evaluation collection system. In FIG. 3, the same components as those shown in FIG. Hereinafter, an outline of the operation will be described with reference to FIG.

  When a consumer 100 who purchases a product at the store 200 holds the mobile phone 10 with an electronic payment function over the read / write device 20 in the store 200 when paying for the price (step A), the mobile phone 10 and the read / write device 20 When the settlement process is completed, the store ID of the store 200 and the product ID of the purchased product are recorded in the storage unit 15 of the mobile phone 10 (step B).

  Note that the recording of the store ID and the product ID in the storage unit 15 of the mobile phone 10 is equivalent to giving the consumer 100 the right to evaluate the store or the product by paying the price. To do.

  When the consumer 100 causes the control unit 17 to execute the evaluation information input program 11a built in the mobile phone 10 with the store ID and the product ID recorded, the control unit 17 stores the recorded store ID and the product ID. The product ID is transmitted to the evaluation information collection server 30 (step C).

  The evaluation information collection server 30 that has received the store ID and the product ID communicates with the control unit 17 that executes the evaluation information input program 11a, and answers the evaluation for the store or the product corresponding to the received ID. Data is transmitted to the control unit 17 (step D).

  The control unit 17 of the mobile phone 10 that has received the questionnaire data displays the respective questionnaires for the store and the product on the display unit 13.

  When the consumer 100 inputs a questionnaire response from the input unit 12, the control unit 17 executing the evaluation information input program 11a transmits the questionnaire response to the evaluation information collection server 30 (step E).

  The evaluation information collection server 30 that has received the answer to the questionnaire collects evaluation information for each store and product from the answer to the questionnaire, and updates the evaluation information already held so far.

  Through the above procedure, the evaluation information collected by the evaluation information collection server 30 is presented by the consumer after the target store is used or the product is purchased.

  In this way, the consumer 100 purchases a product at the store 200 and makes a payment with the mobile phone 10 with the electronic payment function, and at the same time, asks the mobile phone 10 to evaluate the used store and the purchased product. The right to answer is granted.

  The consumer 100 can evaluate a store or a product (questionnaire answer) only through the mobile phone 10 to which an answer right is given.

  For this reason, since it can be ensured that the consumer 100 uses the store or purchases the product and then evaluates the store or the product, the reliability of the evaluation information is increased.

  Next, the operation will be described.

  Hereinafter, an example will be described in which the consumer 100 goes to a restaurant (store) 200 and evaluates the restaurant 200 and a menu (product) eaten after the meal. The store is not limited to a restaurant, and the product is not limited to a menu.

  FIG. 4 is a sequence diagram for explaining the operations of the mobile phone 10 and the read / write device 20. FIG. 5 is a sequence diagram for explaining operations of the mobile phone 10 and the evaluation information collection server 30. 4 and 5, the same components as those shown in FIG. 1 are denoted by the same reference numerals.

  Hereinafter, the operation will be described in detail with reference to FIGS.

  The consumer 100 eats and drinks (purchases merchandise) some menus at the restaurant (store) 200, and then pays the price at the cash register of the store 200. At this time, it is assumed that the consumer 100 makes payment using the electronic payment function of the mobile phone 10. In the present embodiment, the following processing is performed.

  In step S1, the store employee 200a operates the read / write device 20 to activate the read / write program 21a. The read / write program 21a is executed by the control unit 25. Hereinafter, an operation performed by the control unit 25 executing the read / write program 21a will be described as an operation performed by the read / write program 21a. Subsequently, the read / write program 21a executes Step S2.

  In step S2, the read / write program 21a prompts the store employee 200a to input the product ID of the product purchased by the consumer 100 using, for example, a display unit (not shown). Thereafter, the store employee 200a executes Step S3.

  In step S <b> 3, the store employee 200 a uses the input unit 22 of the read / write device 20 to input the product ID of the product purchased by the consumer 100. Here, when there are a plurality of products purchased by the consumer 100, a plurality of product IDs (groups) are input. Thereafter, the read / write program 21a executes step S4.

  In step S4, the read / write program 21a holds the mobile phone 10 of the consumer 100 over the read / write device 10 using, for example, a display unit (not shown) (to enable communication between the mobile phone 10 and the read / write device 20). ) When the consumer 100 holds the mobile phone 10 over the read / write device 20, step S5 is executed.

  In step S5, the communication unit 24 transmits radio waves to the communication unit 14 of the mobile phone 10 to transmit payment information from the communication unit 14, and then the electronic payment unit 25a is acquired from the mobile phone 10 by the communication unit 24. Using the settlement information, the electronic settlement relating to the product identified by the product ID received by the input unit 22 is executed. When the electronic payment is completed, the read / write program 21 a transmits the store ID 23 a and the input product ID (group) to the mobile phone 10 through the communication unit 24. Thereafter, the mobile phone 10 executes Step S6.

  In step S6, the control unit 17 of the mobile phone 10 holds the store ID 23a and the product ID (group) received through the communication unit 14 in the storage unit 15, and then executes the evaluation information input program 11a. Hereinafter, an operation performed by the control unit 17 by executing the evaluation information input program 11a will be described as an operation performed by the evaluation information input program 11a. Thereafter, the evaluation information input program 11a executes Step S7.

  In step S7, the evaluation information input program 11a acquires the store ID and the product ID (group) from the storage unit 15, and transmits the store ID and the product ID (group) to the evaluation information collection program 31a of the evaluation information collection server 30. To do. The operation performed by the control unit 35 of the evaluation information collection server 30 by executing the evaluation information collection program 31a will be described as the operation performed by the evaluation information collection program 31a. Thereafter, the evaluation information collection program 31a executes step S8.

  In step S8, upon receiving the store ID and the product ID (group), the evaluation information collection program 31a acquires the store ID 321, the store name 322, and the questionnaire contents 323 that match the received store ID from the store evaluation DB 32, and The product ID 331, the product name 332, and the questionnaire contents 333 that match each received product ID (group) are acquired from the product evaluation DB 33. Thereafter, the evaluation information collection program 31a executes step S9.

  In step S9, the evaluation information collection program 31a transmits the acquired store ID 321, store name 322, questionnaire content 323, product ID 331, product name 332, and questionnaire content 333 to the evaluation information input program 11a of the mobile phone 10. Thereafter, the evaluation information input program 11a executes Step S10.

  In step S10, the evaluation information input program 11a displays the store name 322 of the received information, the questionnaire contents 323, the answer input field for the questionnaire, the product name 332, the questionnaire contents 333, and the answer input field for the questionnaire on the display unit 13. At the same time, the display unit 13 is prompted to prompt the consumer 100 to input evaluation information into the questionnaire response input field.

  For example, when the store evaluation DB 32 and the product evaluation DB 33 hold the information shown in FIG. 6, if the store ID and the product ID shown in FIG. 6 are transmitted from the mobile phone 10, the evaluation information collection program 31 a Information corresponding to the store ID and information corresponding to the product ID are transmitted to the mobile phone 10, and the mobile phone 10 displays a questionnaire response screen as shown in FIG. FIG. 6 is an explanatory diagram for explaining the operation of the evaluation collection system. Thereafter, the consumer 100 executes Step S11.

  In step S <b> 11, the consumer 100 uses the input unit 12 of the mobile phone 10 to input an answer in the answer input field of the displayed questionnaire. For example, the consumer 100 inputs an answer as shown in FIG. Thereafter, the evaluation information collection program 31a executes step S12.

  In step S12, the evaluation information input program 11a sends the store ID 321 and the input questionnaire answer corresponding thereto and the product ID 331 and the input questionnaire answer corresponding thereto to the evaluation information collection program 31a of the evaluation information collection server 30. Send. Thereafter, the evaluation information collection program 31a executes step S13.

  In step S13, the evaluation information collection program 31a adds the received questionnaire response corresponding to the store ID 321 to the evaluation information list 324 corresponding to the store ID 321 of the store evaluation DB 32. Further, the evaluation information collection program 31a adds the received questionnaire response corresponding to the product ID 331 to the evaluation information list 334 corresponding to the product ID 331 of the product evaluation DB 33 (see FIG. 6).

  According to the present embodiment, the following effects can be obtained.

  Since the consumer can evaluate the store and the product only when the store is used or the product is purchased, the reliability of the evaluation information is improved. Moreover, the contents of the questionnaire for asking consumers can be prepared differently for each store or product.

  According to the present embodiment, the read / write device 20 provides the right information (store ID and product ID) indicating the right to perform evaluation related to the product to the mobile phone 10 that provided the payment information for electronic payment of the product. To do.

  The mobile phone 10 is almost used by one user. For this reason, if the mobile phone 10 used for purchasing the product has the right information indicating the right to perform the evaluation related to the product, the person who performs the evaluation using the right information uses the mobile phone 10. The possibility of being a person who purchased the product is extremely high. Therefore, the coincidence rate between the purchaser of the product and the evaluator of the product is very high. In addition, the user of the mobile phone can obtain the right to make an evaluation related to the product without providing personal information.

  Therefore, the coincidence rate between the purchaser of the product and the evaluator of the product is high, and the consumer can easily use it.

  In the present embodiment, the product ID is used as the right information, and the control unit 35 receives the evaluation for the product specified by the product ID received from the mobile phone 10 that provided the product ID in the product evaluation DB 33. Remember. For this reason, it becomes possible to manage evaluation for every purchased goods.

  In this embodiment, the store ID is used as the right information, and the control unit 35 receives the evaluation for the store specified by the store ID received from the mobile phone 10 that provided the store ID in the store evaluation DB 32. Remember. For this reason, it becomes possible to manage evaluation for every store used.

  In the embodiment described above, the illustrated configuration is merely an example, and the present invention is not limited to the configuration.

  For example, the questionnaire response (evaluation information) from the consumer may be not only numerical values but also text information such as sentences.

  The communication between the mobile phone 10 and the reading device 20 may be another interface such as a cable connection or another communication method.

  In addition, the store employee 200a may input the product ID of the purchased product through another device such as a POS or a barcode reader instead of inputting the product ID through the input unit 22 of the reading device 20.

  Moreover, although the mobile phone was used as the mobile terminal, the mobile terminal is not limited to the mobile phone and can be changed as appropriate.

  Further, this embodiment can be used in the following fields.

  A mobile phone, a reading device, an evaluation information collection server, a program (software) that operates on each device, and a medium on which the program is recorded.

  A service business that operates a server system that realizes all or part of the functions of the present invention and provides functions to consumers, stores, and businesses that collect evaluation information.

  System construction business for constructing all or part of the system of the present invention.

It is the block diagram which showed the evaluation collection system of one Example of this invention. It is explanatory drawing which showed an example of store evaluation DB32, goods evaluation DB33, store ID23a, and the memory | storage part 15. FIG. It is explanatory drawing for demonstrating the outline | summary of operation | movement of this evaluation collection system. FIG. 11 is a sequence diagram for explaining operations of the mobile phone 10 and the read / write device 20. FIG. 6 is a sequence diagram for explaining the operation of the mobile phone 10 and the evaluation information collection server 30. It is explanatory drawing for demonstrating operation | movement of this evaluation collection system.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Mobile phone 11 Evaluation information input program storage part 11a Evaluation information input program 12 Input part 13 Display part 14 Communication part 15 Storage part 16 Communication part 17 Control part 20 Reading / writing apparatus 21 Read / write program storage part 21a Read / write program 22 Input part 23 Store ID Storage unit 23a Store ID
24 communication unit 25 control unit 25a electronic settlement unit 25b right information providing unit 30 evaluation information collection server 31 evaluation information collection program storage unit 31a evaluation information collection program 32 store evaluation DB
33 Product Evaluation DB
34 communication unit 35 control unit 40 communication path

Claims (12)

A mobile terminal having an evaluation reception unit and electronic payment settlement information related to a product, an electronic payment device that performs electronic payment related to a product using the payment information acquired from the mobile terminal, and the product from the mobile terminal An evaluation collection system including an evaluation collection device that receives evaluations related to
The electronic payment apparatus
When the electronic payment is finished, the right information providing unit that provides right information representing the right to perform the evaluation related to the product to the portable terminal,
The portable terminal is
A communication unit that receives the right information from the electronic payment apparatus;
An evaluation providing unit that provides the right information received by the communication unit and the evaluation received by the receiving unit to the evaluation collection device;
The evaluation collection device includes:
An evaluation storage unit for storing the evaluation;
A control unit that stores the evaluation received from the mobile terminal that provided the right information in the evaluation storage unit; In the evaluation collection system according to claim 1,
The electronic payment apparatus further includes an input unit that receives a product ID for identifying the product,
The right information providing unit provides the product ID received by the input unit to the portable terminal as the right information,
The reception unit receives an evaluation for a product identified by the product ID,
The evaluation providing unit provides the evaluation collection apparatus with an evaluation for the product identified by the product ID and the product ID,
The evaluation storage unit includes a product evaluation storage unit that stores evaluations for products,
The said control part is an evaluation collection system which memorize | stores the evaluation with respect to the said product received from the portable terminal which provided the said product ID in the said product evaluation memory | storage part. In the evaluation collection system according to claim 1 or 2,
The electronic settlement apparatus further includes a store ID storage unit that stores a store ID for identifying a store that sold the product,
The right information providing unit provides the portable terminal with the store ID stored in the store ID storage unit as the right information,
The reception unit receives an evaluation for a store identified by the store ID,
The evaluation providing unit provides the evaluation collection device with an evaluation of the store identified by the store ID and the store ID.
The evaluation storage unit includes a product evaluation storage unit that stores an evaluation of a store,
The said control part is an evaluation collection system which memorize | stores the evaluation with respect to the said shop received from the portable terminal which provided the said shop ID in the said shop evaluation memory | storage part. A mobile terminal having payment information for electronic payment, an electronic payment apparatus that performs electronic payment related to a product using the payment information acquired from the mobile terminal, and an evaluation collection device that receives an evaluation related to the product from the mobile terminal An evaluation collection method performed by an evaluation collection system including
When the electronic payment apparatus completes the electronic payment, the right information providing step for providing the right information representing the right to perform the evaluation related to the product to the mobile terminal;
A right information receiving step in which the portable terminal receives the right information from the electronic payment apparatus;
A right information providing step in which the portable terminal provides the right information to the evaluation collection device;
A rights information receiving step in which the evaluation collection device accepts the rights information;
An evaluation receiving step in which the mobile terminal receives an evaluation related to the product;
An evaluation providing step in which the portable terminal provides an evaluation collection device with an evaluation related to the product;
An evaluation receiving step in which the evaluation collection device receives the evaluation; and
A storage step in which the evaluation collection device stores the evaluation received from the mobile terminal that provided the right information. The evaluation collection method according to claim 4,
The electronic payment apparatus further includes an input step of receiving a product ID for identifying the product,
In the right information providing step, the product ID is provided to the portable terminal as the right information,
In the evaluation receiving step, an evaluation for a product identified by the product ID is received,
In the evaluation providing step, an evaluation for the product identified by the product ID is provided to the evaluation collection device,
In the storage step, an evaluation collection method of storing, in a product evaluation storage unit, an evaluation for the product received from the mobile terminal that has provided the product ID. In the evaluation collection method according to claim 4 or 5,
The electronic settlement apparatus further includes a store ID storage unit that stores a store ID for identifying a store that sold the product,
In the right information providing step, the store ID stored in the store ID storage unit is provided as the right information to the portable terminal,
In the evaluation receiving step, an evaluation for a store identified by the store ID is received,
In the evaluation providing step, an evaluation for the store identified by the store ID is provided to the evaluation collection device,
In the storage step, an evaluation collection system that stores an evaluation of the store received from the mobile terminal that provided the store ID in a store evaluation storage unit. An electronic payment apparatus capable of communicating with a mobile terminal having payment information for electronic payment,
An electronic payment unit that obtains the payment information from the mobile terminal and performs electronic payment related to a product using the payment information;
An electronic payment apparatus including: a right information providing unit that provides right information representing a right to perform an evaluation related to the product to the portable terminal when the electronic payment unit ends the electronic payment. A right granting method performed by an electronic payment apparatus capable of communicating with a mobile terminal having payment information for electronic payment,
An electronic payment step of acquiring the payment information from the mobile terminal and performing an electronic payment on a product using the payment information;
A right granting method including a right information providing step of providing right information representing a right to perform an evaluation related to the product to the portable terminal when the electronic payment is finished. A program for causing a computer capable of communicating with a mobile terminal having payment information for electronic payment to execute a right granting process,
An electronic payment process for obtaining the payment information from the mobile terminal and performing electronic payment for a product using the payment information;
When the electronic payment is terminated, a program for causing the computer to execute a right granting process including a right information providing process for providing right information representing a right to perform an evaluation related to the product to the portable terminal. An electronic payment device that performs electronic payment related to a product, an evaluation collection device that receives an evaluation related to the product, and a mobile terminal that has communication information for electronic payment,
A communication unit that receives right information representing a right to perform an evaluation related to the product, which is provided from the electronic payment apparatus after electronic payment using the payment information is completed;
A reception unit for receiving an evaluation related to the product;
A portable terminal comprising: an evaluation providing unit that provides the evaluation collection device with the right information received by the communication unit and the evaluation received by the receiving unit. An electronic payment device that performs electronic payment related to a product, an evaluation collection device that receives an evaluation related to the product, and an evaluation providing method that can be performed by a mobile terminal that has communicable payment information for electronic payment,
Receiving the right information representing the right to perform the evaluation related to the product, provided from the electronic payment apparatus after the electronic payment using the payment information is completed;
A reception step for receiving an evaluation related to the product;
An evaluation providing method comprising: an evaluation providing step of providing the right information and an evaluation related to the product to the evaluation collection device. An electronic payment device that performs electronic payment related to a product, an evaluation collection device that receives an evaluation related to the product, and a computer that has communication information and payment information for electronic payment, and that executes evaluation providing processing,
A receiving process for receiving right information representing a right to perform an evaluation related to the product, provided from the electronic payment apparatus after electronic payment using the payment information is completed;
A reception process for receiving an evaluation related to the product;
A program that causes the computer to execute an evaluation providing process that includes an evaluation providing process that provides the right information and an evaluation related to the product to the evaluation collection apparatus.

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